Troubleshooting; Error Codes; Error Messages - Toshiba GD-1320 Operator's Manual

7 TROUBLESHOOTING AND SPECIFICATIONS

Troubleshooting

 Error codes
Below is a list of error codes that you might see in the lists or reports.
Error Code
0012 Original misfeed
0013 Door open
0020 Power interruption
0030 Reset
0033 Polling Error
0042 Memory full
0050 Line busy
0051 Fax line cable disconnected
0053 Security mismatch in relay or
mail box transmission
00B0 - 00E8 Communication Error
If you see an error code not listed here, retry the communication. If this error still occurs, contact your
service technician or service representative.
 Error messages
Below is a list of error messages that might appear on the touch panel. When any message in the list appears
on the touch panel, press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested
in the "Remedy" column.
Message
Memory overflow
Communication error
Job reservation full
Job memory full
Sorry not possible
Not allowed now
Too Many Tel # Digits
118 Troubleshooting
Description
Clear the misfed original.
Firmly close the open door.
Check the power interruption report.
Transmission is cancelled.
(The transmission is terminated by the misfed printing
paper during the direct transmission.)
Check polling options setup (Security code, etc.), and
check if the polling document exists.
Make sure that there is sufficient memory before making
the call again.
Retry communications.
Check if the fax line cable is connected. To clear the
message, press the [FUNCTION CLEAR] button twice.
Confirm the remote party's security code, system
password, and your setup.
Retry communications.
Cause
Memory overflowed when scanning
documents to the memory.
Communication error occurred during
direct TX.
The number of reserved jobs exceeded
the maximum.
The total number of destinations for
reserved jobs exceeded the maximum.
On-hook or direct TX was attempted
during communications.
Further polling transmission reservation
was attempted even though polling
transmission was already reserved.
128 digits or more were registered for a
chain dial communication.
Remedy
Remedy
Either wait for memory to be cleared, or
check the jobs and delete reserved
jobs to clear memory.
Retry communications.
Either wait for job reservations to be
completed, or check the jobs and
delete reserved jobs.
Either wait for job reservations to be
completed, or check the jobs and
delete reserved jobs.
Wait for communications to end and
retry communications.
Either wait for polling transmission jobs
to be completed, or check the jobs and
delete reserved jobs.
Confirm the number of digits dialed and
register the numbers again.