Related Documents; Service Information - Motorola DS6878 Product Reference Manual

xxii DS6878 Product Reference Guide

Related Documents

•
The DS6878 Quick Start Guide (p/n 72-131700-xx) provides general information to help the user get started
with the digital scanner. It includes basic operation instructions and start up bar codes.
•
The CR0078-S/CR0008-S Cradle Quick Reference Guide (p/n 72-135874-xx) provides information to help
the user set up and use the charge only and host interface cradles. It includes set up and mounting
instructions.
•
The CR0078-P Cradle Quick Reference Guide (p/n 72-138860-xx) provides general information regarding
the cradle. It includes set up and usage instructions.
The latest version of this guide and all guides, are available at: http://supportcentral.motorola.com.

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility Support for your region. Contact
information is available at: http://supportcentral.motorola.com.
When contacting Enterprise Mobility Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.