Product Support And Contact Information - Billion 800VGT Quick Start Manual

Product Support and Contact Information

Most problems can be solved by running the diagnostic utility and following the help screens
as provided. Please refer to the "Running a diagnostic Test" section on page 21. The utility
will diagnose your router's connection status and if a problem is found it will propose a course
of action to solve the problem.
If you do not succeed in solving the problem using the diagnostics utility please contact either
Telkom's or Sizwe's router helpdesk – please see contact details and operating hours below.
Note that both Telkom and Sizwe Router support personnel will request that you run the
diagnostic test and relay the results back to them as the first step in the troubleshooting
process, so please have this information handy.
Telkom ADSL support:
Telephone:
Operating hours:
Sizwe Router support:
Telephone:
Website:
Operating hours:
Windows 98, Windows NT, Windows 2000, Windows Me, Windows XP and Windows VISTA are registered
Trademarks of Microsoft.
0800 375 375
24hrs – 7 days a week
0860 110 041
www.sizwebroadband.co.za
8:00am to 17:00pm (work days only)
Billion 800VGT
TLK/800VGT-v2.5-080523
25