Call presentation
This function is used to allocate the waiting queue operating mode. One or more traffic currents
can be associated with one or more keys. By pressing a key, the attendant takes the waiting call
with the highest priority from the traffic current(s) services by the key.
At the installation level, this key can be dedicated for:
-
trunk group calls without numbering, all entities,
-
DDI public calls, all entities,
-
DDI (ATL) private calls / internal calls, all entities,
-
unanswered DDI calls, all entities,
-
private network calls to an attendant group,
-
public network calls to an attendant group,
-
VIP calls (local or ISDN via abbreviated dialling),
-
other calls/miscellaneous,
-
VIP2 calls,
-
call-back,
-
general hold,
-
chained withdraw,
-
charging recall,
-
inter-attendant transfer,
-
individual attendant call.
At entity level, this key can be dedicated for:
-
trunk group entity calls without numbering,
-
DDI public entity calls,
-
DDI (ATL) private entity calls / internal calls,
-
unanswered DDI entity calls.
Note: The «programmable» key 1 is already pre-programmed as a «call presentation» key, allowing the
attendant to take the call with the highest priority from those waiting resulting from traffic flows indicating
an external correspondent (external call, call-back, return from chaining, etc.).
3BA 19875 ENAA - Ed. 02 - April 2000 - Alcatel 4035 - Attendant set
Key facilities programmable by system management
4-3