Alcatel 4035 Manual page 111

Attendant set
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Call presentation
This function is used to allocate the waiting queue operating mode. One or more traffic currents
can be associated with one or more keys. By pressing a key, the attendant takes the waiting call
with the highest priority from the traffic current(s) services by the key.
At the installation level, this key can be dedicated for:
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trunk group calls without numbering, all entities,
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DDI public calls, all entities,
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DDI (ATL) private calls / internal calls, all entities,
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unanswered DDI calls, all entities,
-
private network calls to an attendant group,
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public network calls to an attendant group,
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VIP calls (local or ISDN via abbreviated dialling),
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other calls/miscellaneous,
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VIP2 calls,
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call-back,
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general hold,
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chained withdraw,
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charging recall,
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inter-attendant transfer,
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individual attendant call.
At entity level, this key can be dedicated for:
-
trunk group entity calls without numbering,
-
DDI public entity calls,
-
DDI (ATL) private entity calls / internal calls,
-
unanswered DDI entity calls.
Note: The «programmable» key 1 is already pre-programmed as a «call presentation» key, allowing the
attendant to take the call with the highest priority from those waiting resulting from traffic flows indicating
an external correspondent (external call, call-back, return from chaining, etc.).
3BA 19875 ENAA - Ed. 02 - April 2000 - Alcatel 4035 - Attendant set
Key facilities programmable by system management
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