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Alcatel OmniPCX 4400 User Manual
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Alcatel OmniPCX 4400 User Manual

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Summary of Contents for Alcatel OmniPCX 4400

  • Page 1 Alcatel O O m m n n i i P P C C X X 4 4 4 4 0 0 0 0...
  • Page 3 Your Easy terminal provides simple and quick access to all the services REFLEXES and functions offered by your Alcatel OmniPCX 4400 system. This User guide gives: • a full description of your terminal, • an alphabetic index of services and functions available, •...
  • Page 4 S S y y m m b b o o l l s s u u s s e e d d i i n n t t h h e e d d o o c c u u m m e e n n t t a a t t i i o o n n The action «Press»...
  • Page 5 S S y y s s t t e e m m i i n n f f o o r r m m a a t t i i o o n n Depending on the software release installed on your system (R2 or R3), some of the preprogrammed keys on your terminal are different.
  • Page 7 D D E E S S C C R R I I P P T T I I O O N N O O F F T T E E R R M M I I N N A A L L...
  • Page 8 D D i i s s p p l l a a y y Your terminal has a display which can contain several pages. If there is another page, the symbol ">" will appear on the right of the display. To move from page to page, use the keys.
  • Page 9 P P r r e e p p r r o o g g r r a a m m m m e e d d k k e e y y s s a a n n d d L L E E D D s s Your terminal has fixed (preprogrammed) keys: •...
  • Page 10 C C a a l l l l o o r r f f u u n n c c t t i i o o n n L L E E D D s s . . Broker ISDN Green LED indicates messages received.
  • Page 11 F F i i x x e e d d k k e e y y s s The fixed keys correspond to the most frequently used functions. I I n n f f o o r r m m a a t t i i o o n n : to go into programming mode or E E n n d d : to terminate a to display information on...
  • Page 12 I I N N D D E E X X Absence Consulting the list of internal calls............... 53 Consulting the list of ISDN calls ..............53 Adjusting loudspeaker volume during a conversation ........36 Adjusting the display brightness ..............37 Allocating calls to customer account codes ............
  • Page 13 Entering a programmed conference ............25 Mastered conference................26 Talking with two other people, internal and/or external, at the same time (conference call) ..................21 Directory Calling a number from the system directory ..........27 Calling from your personal directory ............21 "Do not disturb"..................
  • Page 14 Hunt group Hunt group..................... 28 Temporarily leaving your hunt group ............28 Identity Hiding your caller's identity............... 42 Hiding your identity ................. 41 Identifying the terminal you are on............. 38 Intrusion (into an internal conversation) ............27 Language (choosing a language) ..............36 Loudspeaker Adjusting loudspeaker volume during a conversation ........
  • Page 15 Operator Calling the operator................. 16 Padlocking your terminal................51 Pager Forwarding your calls to your pager ............52 Replying when your pager sounds............. 52 Parking (an external caller)................23 Picking up a call on another terminal............20 Picking up a lost call .................. 20 Programmed key (calling using a programmed key) ........
  • Page 16 Redialling the last number dialled ..............37 Reporting malicious calls ................42 Ringer Adjusting the ringer (tune and volume) ............37 Answering a night service bell ..............24 Saving a number, to call it later..............41 Secret (hiding your identity) ................. 41 Switching from one caller to another (broker calls)..........
  • Page 18 M M a a k k i i n n g g a a n n e e x x t t e e r r n n a a l l c c a a l l l l Lift the receiver.
  • Page 19 C C a a l l l l i i n n g g a a s s e e c c o o n n d d p p e e r r s s o o n n d d u u r r i i n n g g a a c c o o n n v v e e r r s s a a t t i i o o n n ( ( e e n n q q u u i i r r y y c c a a l l l l ) ) During a conversation with either an internal or an external caller, you can call a second person.
  • Page 20 R R e e c c e e i i v v i i n n g g c c a a l l l l s s d d u u r r i i n n g g a a c c o o n n v v e e r r s s a a t t i i o o n n During a call, you will be informed that an internal or external caller is trying to ring you by a beep (single-line terminal) or by a line key flashing (multi-line terminal).
  • Page 21 An outside call will be directed to the operator. To cancel this restriction, use the same code. The function remains valid until the next selection. T T r r a a n n s s f f e e r r r r i i n n g g a a c c a a l l l l If you are in the middle of a conversation, and you want to transfer your caller to another terminal, dial the number of the other terminal direct.
  • Page 22 Multi-line terminal: press the line key for the call in progress. Proceed in the same way to retrieve the call. P P i i c c k k i i n n g g u u p p a a l l o o s s t t c c a a l l l l If you should hang up while a caller is still on hold, the display and the associated line key LED will flash, and your phone will ring.
  • Page 23 I I f f y y o o u u b b e e l l o o n n g g t t o o a a p p i i c c k k u u p p g g r r o o u u p p You can pick up a call on any terminal in the pickup group from your terminal.
  • Page 24 To cancel the conference and recover the first call, repeat the same procedure. The second call will be cut off. Note: If you hang up during a conference, the other two speakers will be left talking to each other (if they are both outside correspondents, this will depend on your national telephone system).
  • Page 25 During a conference call - if you have a multiline set - you can also bring in an incoming call, a picked-up call or a correspondent kept on hold. To do so, press Conference after answering or retrieving the call, then proceed as described above.
  • Page 26 B B e e i i n n g g c c a a l l l l e e d d b b a a c c k k a a u u t t o o m m a a t t i i c c a a l l l l y y b b y y a a n n i i n n t t e e r r n n a a l l c c o o r r r r e e s s p p o o n n d d e e n n t t w w h h o o i i s s b b u u s s y y If you call an internal terminal, and all its lines are busy, the display screen and an engaged tone will inform you of this.
  • Page 27 E E n n t t e e r r i i n n g g a a p p r r o o g g r r a a m m m m e e d d c c o o n n f f e e r r e e n n c c e e At a prearranged time, you can join in a telephone conference of up to 29 people including yourself, both internal and external (depends on configuration).
  • Page 28 M M a a s s t t e e r r e e d d c c o o n n f f e e r r e e n n c c e e Depending on the configuration of your system, this function enables up to 29 participants to be interconnected, either: •...
  • Page 29 C C a a l l l l i i n n g g a a n n u u m m b b e e r r f f r r o o m m t t h h e e s s y y s s t t e e m m d d i i r r e e c c t t o o r r y y Your terminal has access to a system directory of external numbers, using short codes.
  • Page 30 This connects you directly to his loudspeaker. If he wants to reply to you, he has to lift the receiver. H H u u n n t t g g r r o o u u p p s s Some terminals may be grouped together.
  • Page 31 1. Dial the code for the " " D D T T M M F F e e n n d d t t o o e e n n d d d d i i a a l l l l i i n n g g " " function. 2.
  • Page 32 2. Then dial the number you want. The icon relating to the key will remain lit throughout the call. ISDN S S e e n n d d i i n n g g a a s s u u b b - - a a d d d d r r e e s s s s You may need to add a four-digit "sub-address"...
  • Page 33 C C a a l l l l i i n n g g a a n n i i n n t t e e r r n n a a l l c c o o r r r r e e s s p p o o n n d d e e n n t t o o n n h h i i s s p p a a g g e e r r If your correspondent is not answering his phone, but you know he has a pager: Dial the code for the "...
  • Page 35 C C u u s s t t o o m m i i z z i i n n g g y y o o u u r r t t e e r r m m i i n n a a l l To help you when making everyday calls, you can select certain functions, create a personal directory, and programme the free keys.
  • Page 36 P P r r o o g g r r a a m m m m i i n n g g a a f f r r e e e e k k e e y y The display will offer a set of functions to enable you to programme the free keys directly (see the list on page 30).
  • Page 37 L L i i s s t t o o f f t t h h e e f f u u n n c c t t i i o o n n s s a a v v a a i i l l a a b b l l e e •...
  • Page 38 C C h h o o o o s s i i n n g g a a l l a a n n g g u u a a g g e e To choose the language of the visual display, dial the code for the " " L L a a n n g g u u a a g g e e " " function.
  • Page 39 A A d d j j u u s s t t i i n n g g r r e e c c e e i i v v e e r r v v o o l l u u m m e e d d u u r r i i n n g g a a c c o o n n v v e e r r s s a a t t i i o o n n to adjust the volume (7 volume levels).
  • Page 40 Note: if you have an earlier version, use keys 1 to 4 of the keypad (only 4 contrast levels available). C C h h a a n n g g i i n n g g t t h h e e a a s s s s o o c c i i a a t t e e n n u u m m b b e e r r The associate number can be an extension number, a voice message service number or a pager number.
  • Page 41 3. Tap in the number of the terminal that is to be called. If this is your own terminal, enter nothing. At the prearranged time your phone will ring. The display screen will indicate that this is an appointment call. 5.
  • Page 42 " " D D o o n n o o t t d d i i s s t t u u r r b b " " You can make your terminal temporarily inaccessible to all incoming calls (except from the operator).
  • Page 43 S S a a v v i i n n g g a a n n u u m m b b e e r r , , t t o o c c a a l l l l i i t t l l a a t t e e r r The other person (internal or external) does not reply.
  • Page 44 H H i i d d i i n n g g y y o o u u r r c c a a l l l l e e r r ' ' s s i i d d e e n n t t i i t t y y Whether your phone is being used or is idle, you can hide the identity of your correspondents.
  • Page 45 F F i i n n d d i i n n g g o o u u t t t t h h e e c c o o s s t t o o f f y y o o u u r r l l a a s s t t e e x x t t e e r r n n a a l l c c a a l l l l Dial the code for the "...
  • Page 46 T T w w i i n n - - s s e e t t c c o o n n f f i i g g u u r r a a t t i i o o n n This configuration allows two terminals to be grouped under a single number.
  • Page 48 F F o o r r w w a a r r d d i i n n g g c c a a l l l l s s t t o o a a n n o o t t h h e e r r n n u u m m b b e e r r The other number may be your home phone, a portable, a car phone, or a different terminal such as the operator or your associate line.
  • Page 49 • for immediate forwarding when your terminal is busy, • a combination of both the above. Dial the associated function code. F F o o r r w w a a r r d d i i n n g g y y o o u u r r c c a a l l l l s s t t o o a a n n o o t t h h e e r r n n u u m m b b e e r r , , w w h h e e n n y y o o u u a a r r e e a a w w a a y y f f r r o o m m y y o o u u r r d d e e s s k k ( ( F F o o r r w w a a r r d d o o n n n n o o r r e e p p l l y y ) ) 1.
  • Page 50 F F o o r r w w a a r r d d i i n n g g y y o o u u r r c c a a l l l l s s , , f f r r o o m m a a d d i i f f f f e e r r e e n n t t t t e e r r m m i i n n a a l l F F o o r r w w a a r r d d i i n n g g y y o o u u r r c c a a l l l l s s f f r r o o m m t t h h e e t t e e r r m m i i n n a a l l y y o o u u a a r r e e o o n n ( ( F F o o l l l l o o w w m m e e ) ) If you are temporarily in another room, and would like your calls to be forwarded to you.
  • Page 51 C C a a n n c c e e l l l l i i n n g g f f o o r r w w a a r r d d i i n n g g F F r r o o m m y y o o u u r r o o w w n n t t e e r r m m i i n n a a l l 1.
  • Page 52 S S e e l l e e c c t t i i v v e e f f o o r r w w a a r r d d i i n n g g In multi-line mode, you can have a main number and one or more secondary numbers.
  • Page 53 C C o o n n s s u u l l t t i i n n g g " " c c a a l l l l - - m m e e " " m m e e s s s s a a g g e e s s together with a green LED indicate that you have messages waiting.
  • Page 54 F F o o r r w w a a r r d d i i n n g g y y o o u u r r c c a a l l l l s s t t o o y y o o u u r r p p a a g g e e r r This enables people to page you if you are somewhere in the building.
  • Page 55 C C o o n n s s u u l l t t i i n n g g t t h h e e l l i i s s t t o o f f i i n n t t e e r r n n a a l l c c a a l l l l s s When you are away, internal calls will be recorded (up to 10 calls).
  • Page 56 ISDN The icon relating to shows if there are messages waiting. ISDN ; the display screen indicates the number of calls . To consult the list, ; the display screen indicates the caller's number. to display the date and time of the message. To call the person back, The display screen indicates the caller's number and the date and time of the call.
  • Page 57 A European standard: Digital Enhanced Cordless Telecommunication. DECT terminal: a cordless phone (Alcatel 4074 or similar) which meets this standard. D D T T M M F F D D I I A A L L L L I I N N G G During a call, you may need to send DTMF codes, also called multifrequency codes.
  • Page 58 F F I I L L T T E E R R A facility offered to a manager/secretary pair, allowing calls to the manager to be intercepted by one or more secretaries. H H O O L L D D A facility which allows you to keep a caller on hold while you perform a second operation, and then pick up the call again on the same terminal.
  • Page 59 M M U U L L T T I I - - L L I I N N E E T T E E R R M M I I N N A A L L A phone which has at least two lines (at least two line keys). N N I I G G H H T T S S E E R R V V I I C C E E B B E E L L L L A service often used after hours, which enables anyone to answer incoming calls.
  • Page 60 S S I I N N G G L L E E - - L L I I N N E E T T E E R R M M I I N N A A L L A phone which has one line available to it (no line keys). S S Y Y S S T T E E M M D D I I R R E E C C T T O O R R Y Y A directory containing all the abbreviated numbers available to all users within the company.
  • Page 61 • 73/23/CEE (concerning electrical safety) • 1999/5/CE (R&TTE) © Alcatel 2001. All rights reserved. 3AK 19522 ENAB Ed.03 Alcatel reserves the right to modify without notice the characteristics of its products in order to bring technical improvements or to respect new regulations.