Alcatel OmniPCX 4400 User Manual
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Alcatel OmniPCX 4400 User Manual

Mobile reflexes
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Alcatel Mobile Reflexes™
Alcatel OmniPCX 4400
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A R C H I T E C T S O F A N I N T E R N E T W O R L D

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  • Page 1 Alcatel Mobile Reflexes™ Alcatel OmniPCX 4400 A R C H I T E C T S O F A N I N T E R N E T W O R L D...
  • Page 3 User manual Thank you for choosing this Alcatel Mobile 100 or 200 Reflexes telephone: it is a reliable telephone designed to make life easier for you. To find out the essential functions of the Mobile 100 or 200, we suggest that you read carefully the first chapters of this manual.

  • Page 4: Table Of Contents

    Contents Precautions for use ....... . . p. 5 Your telephone ........p. 7 Display and corresponding icons .
  • Page 5 4.5 Three-way conference with 2 internal and/or external correspondents (3-way conference) ..... . p. 29 4.6 Camp-on busy control ....... . p. 30 4.7 Forwarding calls when you are busy .
  • Page 6 Listening "discreetly" to a filtered conversation ... . . P. 62 8.2 Secretary's terminal ........p. 62 Calling a manager directly .

  • Page 7: Precautions For Use

    The DECT functions provided by your Alcatel OmniPCX 4400 system allow user mobility management via DECT cordless telephones. The radio coverage of the ALCATEL system is ensured by a network of base stations. The zone covered by a base station is called a cell.
  • Page 8 • The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with the operator of the authorized telepoint network concerned. • This telephone is specially designed for use with an Alcatel OmniPCX 4400 system as described in the guide.

  • Page 9: Your Telephone

    Your telephone Light indicating: · Going out of radio coverage (fast flashing) · New message: Headphone connector - green Mobile 100 - red Mobile 200 (slow flashing) · Adjust audio volume MARTIN PAUL 31/08/00 16:30 · Display previous menu · Access to the MENU ·...

  • Page 10: Display And Corresponding Icons

    Display and corresponding icons The display features 1 line of status icons and 3 lines of 16 alphanumerical characters. The Mobile 200 also features a display and backlit keypad. 1. Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.

  • Page 11: Menu Icons

    2. MENU icons The MENU is accessible from the welcome screen by pressing the key. It provides access to all the functions available on your system. Directories: manage your personal directory and access the company directory. Redial: call back one of the last 6 numbers dialled. Forwarding: forward your calls to another number.

  • Page 12: Call Icons

    3. Call icons Making a call Answering a call* In conversation* Call on hold* Accessing the directories Transferring a call Switching to DTMF signals Setting up a conference Additional options Call duration and cost * In the event of a multiple call, the icons are given indices to represent the different correspondents 4.

  • Page 13: How To Use Your Telephone

    5. How to use your telephone You can access the options proposed by your system when in the various operating phases in several ways, by using: • the list of icons at the top of the screen • the list of options at the bottom of the screen Some functions are only accessible from the text menu options.

  • Page 14: Getting Started

    Getting started 1. Installing the battery in the telephone • Installing the battery: Position the battery in Slide it until it the slide following the clicks into place mark on the label • Removing the battery: Slide the battery Remove it from towards the bottom the slide of the telephone...

  • Page 15: Charging Your Telephone Battery

    2. Charging your telephone battery Battery being charged* Connect the charger and The green light is on and place the telephone in the battery icon is the charging holder displayed Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery.

  • Page 16: Accessing The Menu And Navigating

    4. Accessing the MENU and navigating The MENU can be accessed from the welcome screen by pressing the key. The following screen is displayed: MARTIN Paul 31/08/00 16 :30 Welcome screen Confirm Main menu Accessing the functions: Associate Overflow Password Within the function you can Select a function in Confirm...

  • Page 17: Using Your Telephone

    Using your telephone 1. Making a call • Block mode dialling • Digit-by-digit mode dialling Number ? Number ? 77625----------- 77625----------- Send the Off-hook Dial Dial call Erase using the SMITH John SMITH John in conversation is alerted Transfer Call Back You are in Your correspondent's Hang up...

  • Page 18: Answering A Call

    2. Answering a call BELLER Yves BELLER Yves in conversation is calling Transfer Take the Call You are receiving You are in Off-hook Hang up a call conversation The ringer does not ring if: • the vibrator is enabled and the ringer is disabled, the icon is displayed on the welcome screen, •...

  • Page 19: Calling Your Correspondent By Name (Phone Book)

    4. Calling your correspondent by name (phone book) • Direct access Name ? BELL Enter the name or initials (*) Press the Confirm (first name and name) of your "Phone Book" key correspondent 2 Answers BELL BELL Joseph .Name BELLER Yves .Initials .Name &...

  • Page 20: Calling Back One Of The Last 6 Numbers Dialled (Redial)

    5. Calling back one of the last 6 numbers dialled (Redial) To call back the last number dialled: • press (long press), • or else: WEBER Pierre SMITH John 0145681721 Select the "Redial" Send the Select a name or Confirm function call number...

  • Page 21: Leaving A Voice Message

    8. Leaving a voice message Your correspondent does not answer or is busy: Follow the instructions of the voice SMITH John is alerted guide Voice Mail Select the "Voice Mail" Confirm option 9. Leaving a text message Your correspondent does not answer or is busy: SMITH John Fixed Messages is alerted...

  • Page 22: Overriding A Forwarded Call

    10. Overriding a forwarded call Þ SMITH John Þ SMITH John WEBER Pierre is alerted is alerted is alerted Override Call Back Call Back The call is redirected Select the "Override" The call is forwarded Confirm to another number option to the called terminal 11.

  • Page 23: Sending Dtmf Signals

    12. Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: SMITH John SMITH John Send MF in conversation in conversation Transfer Send MF Deact MF...

  • Page 24: Intrusion Into A Conversation

    14. Intrusion into a conversation Your correspondent's terminal is busy (single-line terminal). If you are are authorized, you can intrude on the ongoing conversation. To do this: SMITH John SMITH John is busy is busy Call Back Intrusion Select the "Intrusion" Correspondent busy Confirm option...

  • Page 25: Allocating Your Calls To Customer Account Codes

    16. Allocating your calls to customer account codes You can allocate the cost of your external communications to customer account numbers. 1. Validate the "Account code" function under the heading Þ Þ "Services" Þ "Diverse services". 2. Enter the customer's account number. 3.

  • Page 26: Reporting Malicious Calls

    18. Reporting malicious calls You can report malicious calls: 0103556432 0103556432 in conversation in conversation Transfer Trace Call in progress Select the "Trace" option Confirm Request progress • If the call is of internal origin, it is reported to the system by a specific message. •...

  • Page 27: Handling Several Calls

    Handling several calls Certain functions can be activated either by using the text menu options or by selecting an icon in the icon strip with the navigator. 1. Calling a second correspondent (enquiry call) Number ? WEBER Pierre 102 --------- in conversation Transfer Call in progress...

  • Page 28: Answering A Second Call During A Conversation

    2. Answering a second call during a conversation During a call, a second correspondent tries to contact you: • Multi-line configuration BELLER Yves BELLER Yves in conversation is calling Transfer Take the Call The first correspondent is A second incoming call is Off-hook placed on hold signalled by several "beeps"...

  • Page 29: Switching Between Calls (Broker Call)

    3. Switching between calls (broker call) You are in conversation with a correspondent, a second correspondent is on hold, to switch from one correspondent to the other: • Multi-line configuration WEBER Pierre SMITH John in conversation in conversation Transfer Transfer Recover the correspondent on hold If several calls are on...

  • Page 30: Transferring A Call

    4. Transferring a call You are holding a conversation. Make an enquiry call to contact the transfer destination number, then: • Multi-line configuration Transfer Succeed SMITH John in conversation 00:53 Transfer The first correspondent is Confirm the Return to Transfer accepted placed on hold option idle...

  • Page 31: Three-Way Conference With 2 Internal And/Or External Correspondents (3-Way Conference)

    5. Three-way conference with 2 internal and/or external correspondents (3-way conference) You are in conversation with one correspondent and a second is on hold: WEBER Pierre WEBER Pierre in conversation in conversation Transfer Conference Select the "Conference" icon Confirm or option WEBER Pierre SMITH John End Conference...

  • Page 32: Camp-On Busy Control

    6. Camp-on busy control You can prohibit camping on of your correspondents when your terminal is busy. External calls will be forwarded to the operator. • During a call WEBER Pierre WEBER Pierre in conversation in conversation Forbid Camp On Permit Camp On Select the To cancel, select the...

  • Page 33: Forwarding Calls When You Are Busy

    7. Forwarding calls when you are busy You can request the immediate forwarding of calls when your terminal is busy. Fwd On Busy Fwd On No Rep Fwd Busy/NoRep Confirm the Select the "Forwarding" Select the "Fwd On Confirm function Busy"...

  • Page 34: Customizing And Adjusting Your Telephone

    Customizing and adjusting your telephone 1. Choosing the language You chan choose the language of the display and voice guides. French English German Select the "Language" Select the language of Return to Confirm Confirm function idle your choice 2. Programming your personal directory •...
  • Page 35 Wait for the cursor to move or actuate the navigator to the right to proceed to the next character. If you make a mistake, erase it using the key. Program your personal directory using the phone book. After selecting a name in the phone book, confirm twice then confirm the "To Directory"...

  • Page 36: Programming Your Own Password

    3. Programming your own password Your telephone password is 0000 by default. You are asked for this password in order to access certain functions. Associate Overflow Password Select the "Guide" Select Confirm Confirm function "Password" Password? Password? Old password: New password: ..

  • Page 37: Programming Your Associate Number

    4. Programming your associate number The associate number can be an internal terminal number, the number of the voice message service or the pager number. It can be used as a call overflow number. Associate Overflow Password Select the "Guide" Confirm Validate "Associate"...

  • Page 38: Customizing The Ringer

    6. Customizing the ringer • Choosing the melody and volume Melody 1 Melody 2 Melody 3 Select the melody of your Select the "Ringer" Confirm Confirm choice function Level 1 Level 2 Level 3 Increase / Select the "Volume" Return to Confirm reduce the icon...

  • Page 39: Activating The Vibrator Or Ringer (Mobile 200)

    7. Activating the vibrator or ringer (Mobile 200) MARTIN Paul MARTIN Paul 31/08/00 16 :30 30/08/00 16 :30 Vibrator disabled Vibrator activated and Long press and ringer Long press ringer disabled activated This key can be used to switch rapidly from the ringer to the vibrator and vice-versa. 8.

  • Page 40: Adjusting Your Telephone Functions

    9. Adjusting your telephone functions Back-light Ringer Vibrator Select the "Adjustment" Select the function* you want to Confirm function activate or disable Return to Activate / disable idle * You can activate or disable the following functions: • Back-light (Mobile 200) The telephone is back-lit when you press a key •...

  • Page 41: Identifying The Telephone You Use

    11. Identifying the telephone you use The identifier or the telephone number are displayed permanently when the telephone is within the radio coverage zone and is not being used (when screen save is not displayed). If the telephone number is not displayed: - in standby mode: long press, - or:...
  • Page 42 Defining function groups Fwd services Fwd Immediate : immediate unconditional forwarding Fwd On Busy : immediate forwarding on busy Fwd On No Rep : delayed forwarding on no reply Fwd Busy/NoRep : forwarding on busy or no reply Remote Forward : immediate forwarding of one terminal from another terminal Deact Forward : deactivation of programmed forwarding Deact FollowMe...
  • Page 43 Voice mail Voice mail num. : access to the voice mail List.voice msg : consultation of the voice messages Notif.Voice msg : notification of arrival of a voice message Send voice msg : leaving a voice message Call recording : recording the conversation Diverse services Intrus protect : temporary protection against intrusion...

  • Page 44: Programming An Appointment Reminder

    13. Programming an appointment reminder Set appointment Cancel appointm Select the "Appointment" Select Confirm Confirm function "Set appointment" Appointment Addressee ? 18:30 .... Enter the number of the Return to Enter the time of the reminder Confirm reminder addressee terminal idle (hour, minutes) (*) if applicable and confirm...

  • Page 45: Hiding Your Identity

    14. Hiding your identity If you hide your identity when you make a call, your name or number will not be displayed on your correspondent's terminal. Before making a call, validate the "Secret Ident." function under the heading Þ Þ "Services" Þ "DND/locking/VG". This function remains activated until it is cancelled using the same procedure.

  • Page 46: Locking Your Telephone

    17. Locking your telephone This function is used to prohibit all external communications (*) (except entry of the password) and any changes in the programming of your telephone: Lock handset ? Confirm Select the "Lock" Confirm function Set is locked MARTIN Paul Set is locked 31/08/00...

  • Page 47: While You Are Away - When You Return

    While you are away - When you return 1. Forwarding calls There are several types of call forwarding. Whatever the type of forwarding you choose, you must access the "Forwarding" function. To do this: Fwd immediate 00388674526 Desactivated Select the "Forwarding" Status of last forwarding Confirm function...
  • Page 48 • To change the forwarding destination number Fwd immediate .Activate Fwd Fwd immediate .Modify Fwd 00388674526 .Back Desactivated Confirm access to immediate Select the "Modify Fwd" Confirm forwarding option Fwd immediate Addressee? .Dial a Number 0130030306----- .Personal Dir .Phone Book Enter the forwarding Confirm "Dial a Number"...

  • Page 49: Other Types Of Call Forwarding

    3. Other types of call forwarding Other types of forwarding exist: Fwd On No Rep: forward when you are absent (delayed forwarding on no reply). Fwd On Busy: forwarding when you are already in conversation (immediate forwarding on busy). Fwd Busy/NoRep: forwarding when you are absent or in conversation (forwarding on busy or no reply).

  • Page 50: Remote Forwarding Of Calls (Immediate Forwarding)

    4. Remote forwarding of calls (immediate forwarding) • Forwarding your calls from another terminal (follow me)(*) You are working temporarily in another office and you want your calls to be forwarded to that office. On the terminal to which you want your calls to be forwarded: Access the Fwd On No Rep "Forwarding"...

  • Page 51: Forwarding Calls To Your Voice Mail Service (Immediate Forwarding)

    • Forwarding the calls from any terminal in the company (*) To forward the calls from any terminal in the company to another terminal: Remote Forward Fwd On No Rep .Dial a Number Fwd Busy/NoRep .Personal Dir Remote Forward .Phone Book Confirm the Confirm "Dial a Number"...

  • Page 52: Cancelling All Forwarding Functions

    6. Cancelling all forwarding functions • On your terminal Immediate Fwd to 01302254 Activated Select the "Forwarding" Select the "Forwarding Confirm Confirm function cancellation" icon Forwarding off Deact Forward Deact FollowMe Deact Rem Fwd Confirm the Cancellation of Return to "Deact Forward"...

  • Page 53: Forwarding Calls To An Associate Number (Overflow)

    7. Forwarding calls to an associate number (overflow) This can be an internal number, a voice message service number or a paging number. If you have defined an associate number beforehand (see § "Programming your associate number"), you can forward your calls to this number by confirming the corresponding function under the heading Þ...
  • Page 54 • Text messages 2 New Text Msg Select the "Messages" Select the "Text messages" Confirm function icon WEBER Pierre 01/08/00 14:32 Select the message you want Confirm Confirm to read Options .Delete Message content .Call Back .Answer By Text ..Navigate in the pages of the Confirm Select an option...
  • Page 55 • Call-back requests 2 Call Back Select the "Messages" Select the Confirm "Call-back requests" icon function WEBER Pierre Confirm Confirm Select the person to call back Options . Delete . Call Back . Back Confirm Select an option If you use the "Call Back" option, the request is erased even if your correspondent does not answer.

  • Page 56: Calling Back The Last Internal Caller

    9. Calling back the last internal caller You can call back the last unanswered internal caller without knowing their telephone number. Confirm the function "CalBk last call" under the heading Þ Þ "Services" Þ "Consult & CallBk". You are automatically routed to the person who made the last call. If you reply to a call before confirming this function, the information is lost.

  • Page 57: Group Operation

    Group operation 1. Answering the general bell When the operator is absent, incoming external calls are forwarded to a general bell. You can answer these calls: Confirm the function "Night pick up" under the heading Þ Þ "Services" Þ "Pick up services". 2.

  • Page 58: Sending A Text Message To An Internal Correspondent

    • Temporary exit from your hunting group: Confirm the function "Hunting grp out" under the heading Þ Þ "Services" Þ "Diverse services". • Return into your group: Confirm the function "Hunting group in" under the heading Þ Þ "Services" Þ "Diverse services". 4.
  • Page 59 • If the selected message has to be created: New Message Your msg is sent ---------------- ---------------- Compose the text of the Return to Confirm message idle When editing a message, the characters entered can be erased with • If the selected message has to be completed: Prg Messages Meeting on the Meeting on the...

  • Page 60: Supervising A Terminal

    5. Supervising a terminal The supervision function enables one to find out the status of a terminal and be informed of the calls it receives (supervision with ringer). This function is defined by your system administrator. • Consulting the status of a terminal SMITH JOHN WEBER PIERRE To call the...

  • Page 61: Manager/Secretary Filtering Set

    MANAGER/SECRETARY filtering set The manager/secretary filtering set is a special configuration comprising at least two multiline terminals offering specific operating options. The manager/secretary configuration can comprise several manager terminals and several secretary terminals. 1. Manager terminal Calling a secretary directly Monica Edith Julia...
  • Page 62 Monica Edith Julia Select the Select the secretary to "Manager/secretary" whom the filtered calls are Confirm function to be sent Monica .Call .Filtering .Back Select the "Filtering" Confirm Confirm option Ÿ Table of numbers to filter To activate filtering: Programming OK Fwd list 4 to Monica and take others?

  • Page 63: Picking Up The Filtered Calls

    Ÿ Table of priority numbers To activate filtering: Programming OK Take list 3 and Fwd others to Monica? Confirm Select the list of priority calls Filtering is activated BAUSS Hugo Filtering Þ 7402 31/08/00 16:30 Return to Filtered calls forwarded idle to Ext.

  • Page 64: Listening "Discreetly" To A Filtered Conversation

    Listening "discreetly" to a filtered conversation The microphone of your terminal is automatically BELLER Yves BELLER Yves is calling 7402 switched off. in conversation 7402 Take the Call Listen Call filtered to the The secretary off- Confirm the secretary's terminal hooks "Listen"...

  • Page 65: Signalling Your Absence On The Manager's Terminal

    Signalling your absence on the manager's terminal BAUSS Hugo SMITH John Select the Select the manager's "Manager/secretary" Confirm Confirm terminal function BAUSS Hugo .Call Activate .Absence Mode absence mode ? .Filtering Select the "Absence Mode" Confirm activation of absence Confirm function mode Programming OK...

  • Page 66: Managing The Filtered Calls

    Managing the filtered calls BELLER Þ 7400 BELLER Yves in conversation is calling Transfer Take the Call Reception of a filtered call Take Call in progress coming from manager's the call terminal Ext. 7400 BELLER Yves BAUSS Hugo in conversation SMITH John Boss list Select the "Boss List"...
  • Page 67 • Table of numbers to filter To activate filtering: Fwd list 4 to Programming OK me and BAUSS take others ? Return to Select the list of filtered Confirm idle numbers Or, to deactivate filtering: Deactivate Fwd Programming OK list 4 to me ? Select the list of filtered Return to...

  • Page 68: Registering The Telephone

    Registering the telephone 1. Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel or GAP system (registration operation). If when first switched on the display indicates: "System 1 - Auto install ?"...

  • Page 69: Registering The Telephone On Other Systems

    The telephone can be registered on several systems (maximum of 5). Note: entry 1 is usually reserved for use with your main ALCATEL system. You can select the other entries to register your telephone under another system (ALCATEL or other).
  • Page 70 3. You have two subscription possibilities: a - If the system does not use an AC code Subscription Running ... Launch subscription b - If the system uses an AC (authentication code) AC Code ......Launch Subscription ? Enter the code Confirm Select "AC"...
  • Page 71 Selecting your telephone system SYSTEM 1 SYSTEM 2 Lock to any "System" The selection is retained even after switching the telephone on/off. The selection of a specific system (SYSTEM…) forces operation on a specific system. This selection must be changed if one wishes to change system. Selecting "Lock to any" enables the telephone to connect automatically when it enters a system coverage zone.

  • Page 72: Accessories

    Accessories 1. Chargers The "Corded" charger features: 1. a cable for connection to mains power via an AC/DC adapter. The "Basic Desktop" charger features: 1. a holder for the telephone, 2. a cable for connection to mains power via an AC/DC adapter.

  • Page 73: Characteristics Of The Mains Power Adapter

    2. Characteristics of the mains power adapter • Input: 230 V - 50 Hz • Output: 12 V DC - 500 mA The mains power socket used must be close to the charger/holder and easily accessible, so that it can be used as an "on/off" facility. 3.

  • Page 74: Charging The Extra Battery (On The "Dual" Support)

    Battery charging time: Mobile 100: ~ 5 h 00 Mobile 200: ~ 3 h 00 Additional battery: ~ 2 h 30 4. Charging the extra battery (on the "Dual" support) The charger is powered on (AC/DC adapter connected to mains supply). Place the extra battery in the appropriate recess of the charging holder.

  • Page 75: Menu Tree-Structure

    MENU tree-structure MARTIN Paul 30/10/00 15:30 DIRECTORIES REDIAL FORWARDING MAIL MANAGER/ SECRETARY SUPERVISION ADJUSTMENTS...
  • Page 76 GUIDE MENU Handset identity TEST SELECTING THE LANGUAGE ADJUSTING THE RINGER REMINDER/ APPOINTMENT SYSTEM LOCK Locking the telephone functions Register the handset INSTALLATION Selection of system SYSTEM...

  • Page 77: Glossary

    Glossary Answering a night call: Broker call: Call transfer: Conference: DECT: Enquiry call: Filtering: General bell: Hold: Hunting group: Interphone: Intrusion:...
  • Page 78 Manager/secretary: Multi-line terminal: Numéris: Parking: Password: Personal directory: Pick-up group: Sending DTMF signals: Single-line terminal: Sub-address:...

  • Page 79: Index

    Index Accessing the MENU and navigating ........p. 14 Activate call filtering .
  • Page 80 Customizing the ringer ..........p. 36 Diverting calls to another number (immediate forward) .
  • Page 82 Warranty Declaration of conformity...
  • Page 83 Copyright © ALCATEL 2001. All rights reserved. Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. ALCATEL - 32, avenue Kléber F-92707 Colombes Cedex R.C. Paris 602 033 185...
  • Page 84 A R C H I T E C T S O F A N I N T E R N E T W O R L D...

This manual is also suitable for:

Mobile 100 reflexesMobile 200 reflexesMobile 200 ex reflexes

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