Scanner Freezes When Asked To Do A Reflection Scan; Scanning Light Does Not Come On; Light Table Does Not Light Up - Scan View SCANMATE F10 User Manual

Scanner freezes when asked to do a reflection scan

The first reflection scan you make after turning on the scanner—or after
doing transmission scans—will take about three minutes longer than usual.
This may make it seem as if the scanner were "frozen," but it is actually
normal procedure. The extra time is used to bring the reflection lamps up
to optimum scanning temperature in order to ensure consistent, high
quality scans.
To avoid extra waiting time, group your reflection scans together
whenever possible.

Scanning light does not come on

If the scanner tray moves normally, but no transmission and/or reflection
light appears, the relevant lamp or lamps need to be replaced.
• If there is no light when scanning transmission originals, replace the
transmission lamp as described in the "Maintenance" chapter of this
manual.
• If there is no light when scanning reflection originals, one or both of the
reflection lamps needs to be replaced. Please call your local ScanView
dealer for technical support.

Light table does not light up

If there is no light underneath the scanner tray, one or both of the viewing
lamps needs to be replaced. Please call your local ScanView dealer for technical
support.
ScanMate F10 • Operator's Manual
Troubleshooting
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