EPSON AcuLaser C1900/AcuLaser C900
3.4 Check Points and Remedy for Paper Jam
3.4.1 Initial Checking
If any paper jam has occurred, check the initial check items as listed below first. If any
problem is found as a result of initial checking, take an appropriate action for solution.
Check Item
Is the paper used as specified?
Is the paper free from curling, waving or moisture?
Is the paper path free from foreign matters, dirt or
deformation?
Are the rollers free from dirt, deformation or wear?
Is the paper size consistent with the restraint plate?
Do the actuators operate normally?
Troubleshooting
Table 3-1.
Solution
Replace the paper.
Replace the paper.
Tell the customer how to store paper.
Clean the paper path or replace relevant
parts.
Clean or replace the relevant roller.
Ensure consistency.
Repair or replace the relevant actuator.
Check Points and Remedy for Paper Jam
3.4.2 Locations of Jam Detection Sensors
When Duplex Unit and 500-sheet Cassette Unit are installed
Fusing Loop Detection Sensor (PC11)
Timing Roller Front Sensor (PC2)
Figure 3-2. Locations of Jam Detection Sensors
Revision B
Paper Eject Sensor (PC10)
4011T055AA
Duplex Unit Transport Sensor (PC17)
159