18.7
System Operation
Symptom
Date or time is incorrect.
The mouse does not work
properly or at all.
18.8
Network
Symptom
The system cannot access the
network.
(A PING cannot be passed
between the PC and DS-L3)
The DS-L3 cannot be accessed
from a web browser.
(Although a PING can be
passed from the PC to the
DS-L3, an error occurs if the IP
address of the DS-L3 is
accessed from a browser.)
Even if displaying ROOM1 in a
web browser, live images are
not displayed.
No image can be saved in the
FTP server. (Although a PING
can be passed from the DS-L3
to the FTP server, images
cannot be saved in the FTP
server.)
Images are overwritten when
saved in the FTP server.
Chapter 18
Possible cause
The AC adapter remains disconnected
for a long period of time.
It is a Nikon non-proven component.
Two tiers of USB hubs are used.
Possible cause
The network cable is not connected
properly.
The network cable is not correct.
The network settings are not correct.
DHCP is set in the environment where
no DHCP server is installed.
The firewall is set.
The proxy setting of the PC has a
defect.
A firewall is set.
Java installed in the PC is not the latest
version.
The FTP client function of the DS-L3 is
not enabled.
Settings on the FTP server are not
correct.
The login account to the FTP server is
not correct.
The firewall is set.
The file name is not created
automatically.
253
Troubleshooting
If the AC adapter remains disconnected for a long
period of time, the backup function declines, and the
inner clock is reset. Connect the AC adapter and turn
on the power, and set the correct date and on the
[SETUP MENU: ADDITIONAL] window.
Use a component whose operation has been proven
by Nikon.
Use only a single-tier hub.
Connect it correctly.
Check that the category of the network cable is
correct for the network.
Use a straight cable to connect the system via the
hub.
Use a cross cable to connect the system directly to
the network connector of the personal computer
without using the hub.
Set the network correctly.
Take particular note of the setting of the IP address or
network enablement. To perform data transmission
and reception between different network groups,
make sure to specify the gateway address.
To assign IP addresses dynamically using DHCP, the
DHCP server must be connected to the network.
Change the setting.
Add the IP address of the DS-L3 to the exception
setting.
Change the settings of the firewall.
Be sure to install the latest version of Java.
Enable [FTP CLIENT] in the [SETUP MENU :
NETWORK] window, and set required items correctly.
Check that the FTP server operates.
Check that the access right is set correctly.
Enter the correct user ID and password.
Change the setting.
Select the [DATE] checkbox in the [SETUP MENU:
FILE] window to set the automatic file name based on
the date and time setting.
Action
Action
Need help?
Do you have a question about the DS-L3 and is the answer not in the manual?