IBM 3270 Operator's Manual page 141

Appendix A. Sample Problem Report Fonn
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E :
:i~~~
3276/3278/3279 Problem Report Form
Unit Identification _ _ _ _ _ _ _
Unit Location
Unit Type 3276 3278 3279 (circle one)
Unit Serial Number _ _ _ _ _ _ _
Telephone Number _ _ _ _ _ _ _
Date and Time
Reported by
1
Record the step number where you detected the tailure:
Step Number:
2
Circle all of the following symbols that are displayed in the Operator Information Area of the failing display station(s):
Note:
If not
a
~
or
a
~
,
record the symbol.
Subsystem Ready
~
or
~
or _ _
If one of these three symbols is displayed, insert
the 2- or 3-digit code following the symbol.
Host Connection
.a.
or
.!!.
(
Communication Problem_
~
Display Station Problem_
~
Program Error
PROG
3
If the display station is a 3278 or 3279, go to step 6; if the display station is a 3276, continue.
4
Are all attached terminals failing?
If "NO" is checked, identify all the failing terminals:
YES
CJ
NO
CJ
5
Write an
"x"
in each circle below for each light that was on when the error occurred.
1
2
0 0
S-
DK
0
3276
Front
D1?
Panel
IF.1l
Inside of
3276 Control
Drawer
(See other side)
(
System
Check
o
Machine
Check Test
o
0
Appendix A. Saf!1ple Problem Report Form A-I