Service Information - Motorola MC17 Product Reference Manual

xvi MC17/MC17A/MC17T/MC17U Product Reference Guide
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Latest ActiveSync software, available at:
For the latest version of this guide and all guides, go to: http://supportcentral.motorola.com.

Service Information

If you have a problem with your equipment, contact Motorola Solutions Global Customer Support for your
region. Contact information is available at: http://www.motorolasolutions.com/support.
When contacting Motorola Solutions Global Customer Support, please have the following information
available:
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Serial number of the unit
•
Model number or product name
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Software type and version number.
Motorola responds to calls by E-mail or telephone within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions. Motorola is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can
possibly void the warranty.
If you purchased your Motorola Solutions business product from a Motorola business partner, contact that
business partner for support.
http://www.microsoft.com.