KVH Industries V7 User Manual page 20

TracPhone V7 User's Guide
Chapter 2 - Operation
Placing a Voice Call
16
For your convenience, you may assign a dial plan to the MTA that
allows you to dial outgoing calls from the vessel to your home country
as if they are in-country calls. For example, if Copenhagen is your
home port, you could assign a Denmark dial plan to the MTA,
allowing you to call home without the hassle of dialing an
international prefix and country code first. To assign a dial plan, access
your voice account online (see
Online" on page 19) and select "Dial Plan & Time Zone."
IMPORTANT!
The MTA's dial plan setting merely allows you to simplify the
dialing process for outgoing calls. It does NOT alter how calls are
charged. All calls are charged termination fees as calls originating
from the U.S., regardless of dial plan setting, vessel location, or
phone number. Long distance rates will apply; a rate sheet is
available online at www.kvh.com/mvbservice.
To place a call, you need to dial the number as if you are calling from
the chosen dial plan's designated country (United States is the default),
regardless of your vessel's location. Follow the steps below.
1. Make sure the system is turned on and connected to the
mini-VSAT Broadband service (the control unit shows
"Online"). Also make sure the "VOIP" light on the
MTA is lit green.
2. Pick up the handset on any phone connected to the
MTA. You should hear a dial tone.
3. Dial the phone number you wish to call.
Within the dial plan's country:
If you are calling a number within the dial plan's country, dial
it as an in-country call. For example, if your MTA is assigned a
United States dial plan (default setting) and you are calling a
U.S. number, dial Area Code + Local Phone Number.
Outside your dial plan's country:
If you are calling a country that is outside your dial plan, dial it
as an international call. For example, if your MTA is assigned a
United States dial plan (default setting) and you are calling a
number outside of the U.S., dial 011 + Country Code + Area
Code + Local Phone Number.
NOTE: When you make a call via the mini-VSAT Broadband service, your
voice travels 22,300 miles (35,900 km) into space, then 22,300 miles
(35,900 km) back to Earth, just like any other satellite voice service. This
lengthy transit will necessarily cause a brief delay (approximately 0.5 second)
in your telephone conversations, even at the fastest speeds.
"Managing Your Voice Account