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SMS troubleshooting
Error codes when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line Identifica-
tion not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted
(e.g. by a call).
¥
Re-send the SMS.
3. Network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥
Enter the number (
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
2. The service provider has not yet sent the
rest of the SMS.
¢
page 34).
¢
page 33).
The SMS is played back.
1. The "display call number" service is not acti-
vated.
¥
Ask your service provider to enable this
feature (there is a charge for this).
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation.
¥
Obtain information from your fixed line
network SMS service provider.
3. Your end device has been recorded by your
SMS provider as having no fixed line net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
Start the registration assistant for auto-
matic registration (
¥
Have the device (re-)registered to
receive SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed network
SMS functionality, i.e. you are no longer
registered with the provider.
¥
Start the registration assistant for auto-
matic registration (
¥
Obtain information from your fixed line
network SMS service provider.
¥
Have the device (re-)registered to
receive SMS messages.
SMS (text messages)
¢
page 31).
¢
page 31).
35
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