Sms Troubleshooting - Siemens Gigaset S450 IP User Manual

SMS (text messages)

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line
Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-
help.
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transfer was interrupted (e.g. by an
incoming call).
¥
Re-send the SMS.
3. Network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥
Enter the number (page 46).
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (page 43).
2. The provider has not yet sent the rest of the
message.
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or
undo the change (page 45).
2. You have not activated your mailbox.
¥
Activate your mailbox (page 45).
3. Call forwarding is activated with
or the call forwarding
Calls
vated for the network mailbox.
¥
Change the call forwarding.
48
When: All
is acti-
All Calls
The message is played back.
1. The 'display call number' service is not acti-
vated.
¥
Ask your service provider to activate this
function (chargeable).
2. Mobile phone operator and fixed network
SMS service provider have not agreed on a
cooperation.
¥
Obtain information from your fixed net-
work SMS service provider.
3. Your terminal is recorded by your SMS pro-
vider as having no fixed network SMS func-
tionality, i.e. you are no longer registered
with the provider.
¥
Obtain information from your fixed net-
work SMS service provider.
¥
Have the device (re-)registered to
receive SMS messages.
Messages are only received during the day.
1. The terminal is recorded in your SMS pro-
vider's database as having no fixed network
SMS functionality, i.e. you are no longer
registered with the provider.
¥
Obtain information from your fixed net-
work SMS service provider.
¥
Have the device (re-)registered to
receive SMS messages (see above).