Novatel MiFi 2200 User Manual
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Novatel MiFi 2200 User Manual

Intelligent mobile hotspot
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Summary of Contents for Novatel MiFi 2200

  • Page 2: Software License

    Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.

  • Page 3: Table Of Contents

    Properly Connect the MiFi 2200 with the microUSB Cable ....... .
  • Page 4 Port Filtering ................31 Port Filtering for Standard Applications.

  • Page 5: Product Overview

    Product Overview MiFi 2200 Overview Your MiFi 2200 Intelligent Mobile Hotspot Power Management Using the microUSB Cable...

  • Page 6: Mifi 2200 Overview

    Internet, your corporate Intranet, Wi-Fi enabled devices, and access your email virtually anywhere! MiFi 2200 is an Intelligent Mobile Hotspot, empowering you with high-speed data access on your wireless data network and Wi-Fi connectivity.

  • Page 7: Package Contents

    Auto installation and connectivity options • 2-Way Short Messaging Service (SMS) (USB modem mode only) • NDIS configuration • Package Contents The Novatel Wireless MiFi 2200 package includes: MiFi 2200 Intelligent Mobile Hotspot • AC Wall Charger • Lithium Ion Battery •...

  • Page 8: Your Mifi 2200 Intelligent Mobile Hotspot

    Your MiFi 2200 Intelligent Mobile Hotspot Your MiFi 2200 has the following parts: ➊ ➋ ➌ ➊ ➊ Power Button / LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. ➋ ➊ microUSB Connector: The AC charger and USB cable connect here.

  • Page 9: Led States

    MiFi is powered on and roaming. Caring for Your Device As with any electronic device, the MiFi 2200 must be handled with care to ensure reliable operation. Novatel Wireless recommends the following handling guidelines: Do not apply adhesive labels to the MiFi 2200; they may cause the device to potentially •...

  • Page 10: Power Management

    Some batteries perform best after several full charge/discharge cycles. •   NOTE  Contact your local recycling center for proper battery disposal. Before using the MiFi 2200, read the battery safety information in the “Safety Hazards” section of this guide. [See Proper Battery Use and Disposal (page 53).

  • Page 11: Powering The Mifi 2200 On And Off

    Powering the MiFi 2200 On and Off To power the device on: ➤ ➊ Press the Power button until the Power LED lights up solid green. To power the device off: ➊ ➊ If the device is plugged into your computer with the USB Cable, unplug the USB cable from the device first.

  • Page 12: Using The Microusb Cable

    Properly Connect the MiFi 2200 with the microUSB Cable ➊ ➊ Grip the MiFi 2200 by its sides and gently insert the USB Cable into the microUSB port. ➋ ➊ Insert the other end of the cable in a Type A USB port. The cable should fit easily into the USB port.

  • Page 13: Properly Disconnect From A Usb Modem Mode Connection

    Stop. ➍ ➊ Pull the cable straight out from both the MiFi 2200 and the computer. ➎ ➊ The device remains powered on until you press and hold the power button to turn it off.

  • Page 14: Using Your Mifi 2200

    Using Your MiFi 2200 Using Your MiFi for the First Time Connect in WiFi Mode Connect in USB Modem Mode Access the User Guides...

  • Page 15: Using Your Mifi For The First Time

    Using Your MiFi for the First Time IMPORTANT The MiFi 2200 requires an activated account with a network operator in order to function. Inserting and Charging the Battery ➊ ➊ Open the battery compartment, located on the bottom of the device.

  • Page 16: Powering The Mifi 2200 On And Off

    CAUTION! Use only an approved charging accessory to charge your device. Use of an incompatible charger may cause damage to your device and void the warranty. Powering the MiFi 2200 On and Off To power the device on: ➤ ➊...

  • Page 17: Connect In Wifi Mode

    Connect in WiFi Mode IMPORTANT Your MiFi came preconfigured with a secure network name and password to prevent unauthorized access to your mobile broadband service. The unique network name (SSID) and network password (also called a network key) are printed on the back of the device. You will need this information to continue.

  • Page 18: Connect In Usb Modem Mode

    Windows, the MiFi 2200 automatically installs MobiLink the first time it is inserted into the computer’s USB port. On Mac OS X, the MiFi 2200 opens a Finder window with an installer package the first time it is inserted into the computer’s USB port.
  • Page 19 After the software is installed: Windows users: • A MobiLink shortcut is placed on the desktop. • A MobiLink status icon appears in the Windows • notification area (system tray). Mac users: (after the computer is restarted, and the MobiLink application is open) • A MobiLink icon is placed in the Dock.

  • Page 20: Connect And Disconnect From The Network

    Connect and Disconnect from the Network If the icon is present in the notification area (Windows) or menu bar (Mac), the MobiLink software is running. To launch the software: ➤ ➊ Windows: Double-click the desktop shortcut. ➤ ➊ Mac: Launch the software from the Applications folder. To connect to or disconnect from the network: ➤...

  • Page 21: Access The User Guides

    Windows users: The user guide is installed into the MobiLink folder located at Start>All Programs>Novatel Wireless>MobiLink3. Mac users: The user guide is installed into the documentation library (users/____/Library/ Documentation/Novatel/) and a link is placed on the desktop.

  • Page 22: Mifi Settings

    MiFi Settings MiFi Settings Basics Home Page WiFi Security Advanced...

  • Page 23: Mifi Settings Basics

    MiFi Settings Basics MiFi uses a browser interface that allows you to configure the device and access its many features. Using your Web browser, you can open the MiFi Home page that gives you access to the many features of the device. For example, you can do the following: View the status of the wireless network, your internet connection, the battery, and the MiFi •...

  • Page 24: Home Page

    Home Page The Home page is the first page you see after logging in. It is the main point of entry for all your work with MiFi Settings. Menu Bar The menu bar runs horizontally across the top of each page of MiFi Settings. In addition to allowing you to select menu items, the menu bar also displays information about your device’s connection strength and battery level.

  • Page 25: Home Page Sections

    Home Page Sections The Home page is divided into two sections. Internet Connection The Internet Connection section gives you status information about your current network connection and allows you to connect or disconnect from the network. The number of bytes received and transmitted •...

  • Page 26: Wifi

    WiFi The WiFi Profiles page allows you to configure your secure profile or set up a temporary hotspot. From this page you can: Choose a Profile • Change Security Settings • Set Up a Temporary Hotspot • ➤ ➊ Choose WiFi from the menu bar to open the WiFi Profiles page. The WiFi Profiles page displays the following information: Current Profile —...

  • Page 27: Choose A Profile

    Choose a Profile ➤ ➊ Select a profile from the Selected Profile List and click Apply. Secure — This is the profile you should use most of the time. You can set up this profile • with the security measures you need to use your MiFi safely. Temporary Hotspot —...

  • Page 28: Set Up A Temporary Hotspot

    From the WiFi Profiles page, select Temporary Hotspot as the Selected Profile. You will see a new (temporary) network name (SSID) and network key (password). In the example shown above, the temporary network name is “Novatel MiFi2200 18A1 EBMD” and the temporary network key is “TWXFC. ”...

  • Page 29: Lan

    The LAN page provides information about your MiFi and the devices that are connected to it. ➤ ➊ Choose LAN from the menu bar to open the LAN page. The LAN page is divided into two sections: TCP/IP The TCP/IP section shows the MAC address and local network IP address information for your MiFi. Local IP address •...

  • Page 30: Security

    Security The Security menu allows you to change the administrative password, set MAC filters, and set up port filtering. The Security menu has three components: Password — to change the administrative password that provides access to MiFi Settings. • MAC Filter —...

  • Page 31: Mac Filter

    MAC Filter MAC filtering allows you to limit access to your MiFi to only those devices with a specific MAC address (a unique code assigned to hardware such as network adapters). This section contains the following information: Find the MAC Address •...

  • Page 32: Use Mac Filtering

    Use MAC Filtering ➊ ➊ From the MAC Filter page, type the MAC address for your computer into the Add Trusted Client MAC Address box and click Add Client. You can use either “:” or “-” as the separator (for example, 00:21:9B:1C:64:34 or 00-21-9B-1C-64-34 ).

  • Page 33: Port Filtering For Standard Applications

    Port Filtering for Standard Applications ➊ ➊ From the Port Filtering page, select the Enable Port Filtering check box. ➋ ➊ Select the check boxes for the applications you want to allow access to the Internet. ➌ ➊ Click Apply.  ...

  • Page 34: Advanced

    Advanced The Advanced menu allows you to back up and restore your configuration, set up port forwarding, view status information about your MiFi, and customize its power-saving settings. The Advanced menu has five components: Settings — to enable SSID broadcasting, auto-connecting the modem, DHCP server, VPN •...

  • Page 35: Settings

    Settings Click Settings in the Advanced menu to configure your device or to enable the system log. The Advanced settings page is divided into four sections. Access Point Enabling SSID broadcasting allows other nearby computers to see your device’s network name (SSID).
  • Page 36 3G Modem Enabling auto-connect allows your device to connect to the network automatically when it is turned on. ➤ ➊ Select the Auto-connect enable check box to enable auto-connection, or clear the check box to disable auto-connection, and then click Apply. Router Enabling the DHCP server allows the device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or an additional laptop).

  • Page 37: Config File

    Config File Click Config File in the Advanced menu to back up your configuration file (device settings) to your computer, or to restore a saved configuration file from your computer. The Config File page is divided into two sections. Config File Download To back up your device’s configuration file to your computer: ➊...

  • Page 38: Diagnostics

    Diagnostics Click Diagnostics in the Advanced menu to view information about your MiFi, the modem status, and the system log. You can also view estimates of usage, restart your device, or reset it to factory defaults. The Diagnostics page is divided into four sections. System Information The System Information section provides information about your MiFi.
  • Page 39 System Status The System Status section can show information useful for troubleshooting. ➤ ➊ Click Modem Status to see the status information related to the device and the connection, including ERI version and PRL ID. ➤ ➊ Click System Log to see a log of connections, including destination IP address and port. The System Log must be enabled on the Settings page.

  • Page 40: Port Forwarding

    Port Forwarding Incoming traffic from the Internet is normally prevented by the firewall from reaching devices on your local wireless network. Use port forwarding to allow Internet users to reach any server you are running on your computer, such as an FTP server. Also, some online games require incoming access to work properly.

  • Page 41: Power

    Power Your MiFi can switch to a low-power mode when it is idle and running on battery power. The Power Management page allows you to set the timing before your MiFi switches to low-power mode. ➊ ➊ Choose Power from the Advanced menu. ➋...

  • Page 42: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support...

  • Page 43: Overview

    Overview The following tips will help solve problems that might be encountered while using the MiFi 2200: Make sure you are using the MiFi 2200 in the correct geographic region. • Ensure that the wireless network’s coverage extends to your current location.

  • Page 44: Common Problems And Solutions

    Common Problems and Solutions The following are some common problems and solutions. No service is available.          - OR -  I get a “Limited or No Connectivity” message. You are outside of the coverage area. ➤ ➊ Check with your network operator – there may be a problem with your account. ➤ ➊ Reorient MiFi.
  • Page 45 • ➍ ➊ Select the MiFi 2200 network name (in Windows, click Connect). When the MiFi is connected to the network, the status LED begins to blink. My network does not appear in the wireless network list. Verify that the MiFi LEDs are on and are not showing an error condition. [See LED Indicators ➤...
  • Page 46 USB Modem Mode (Windows): ➤ ➊ Right-click the status icon in the notification area and select Disconnect. • USB Modem Mode (Mac): ➤ ➊ Click the status icon in the menu bar and select Disconnect. • How can I find out how many users are connected to the MiFi 2200? Open MiFi Settings (http://192.168.1.1). The number of devices (users) currently connected to MiFi is in the WLAN section at the bottom of the screen.

  • Page 47: Use The Master Reset Button

    Use the Master Reset Button The MiFi 2200 comes with a master reset button that allows you to return it to its factory default state. The master reset button is recessed in a hole on the back of the device. You will need a paperclip or similar object to push the button.

  • Page 48: Technical Support

    Technical Support For additional information and technical support for MobiLink and the MiFi 2200, visit the Novatel Wireless website at: http://www.novatelwireless.com/support...

  • Page 49: Technical Information

    Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability...

  • Page 50: Product Specifications

    3.54 in x 2.36 in x 0.35 in Wireless Network—Dual Mode CDMA 1X/EV-DO Wireless Network – Wi-Fi Mode 802.11 b/g Default SSID Novatel MiFi2200 (plus the last 4 digits of the MAC address) Battery Size 1150 mAh Time for full charge: AC Charger 2.5 hours (when not in use)

  • Page 51: Regulatory Notices

    CAUTION DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. The MiFi 2200 DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT YOUR SERVICE PROVIDER FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
  • Page 52 NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies.

  • Page 53: Safety Hazards

    Safety Hazards Do not use your MiFi 2200 in an environment that may be susceptible to radio interference resulting in danger, specifically; Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off MiFi (or the host device and remove the modem from the USB port) when instructed to do so, or when you suspect that it may cause interference or danger.

  • Page 54: Proper Battery Use And Disposal

    SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. Proper Battery Use and Disposal WARNING! • Never dispose of batteries in a fire because they might explode. In the event of a battery leak: •...

  • Page 55: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered.

  • Page 56: Glossary

    Glossary...

  • Page 57: Glossary

    SMS — Short Messaging Service. Short text messages of generally no more than 140-160 characters sent and received by wireless devices. ● ➊ Tethered Modem — Refers to using MiFi 2200 connected to your computer with a USB cable instead of wirelessly. ● ➊...
  • Page 58 ● ➊ Wi-Fi — Wireless Fidelity. Refers to any system that uses the 802.11 standard, which was developed by the Institute of Electrical and Electronics Engineers (IEEE) and released in 1997. ● ➊ WLAN — Wireless Local Area Network. A wireless form of a local area network. See LAN. ●...

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