Novatel MIFI 2200 User Manual
Intelligent mobile hotspot device
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Also See for MIFI 2200:
- User manual (79 pages) ,
- Quick start manual (16 pages) ,
- Activationand setup manual (3 pages)
Related Manuals for Novatel MIFI 2200
Summary of Contents for Novatel MIFI 2200
- Page 1 ® MiFi 2200 Broadband2Go 3G Nationwide Wireless Internet No Contract Only Pay For What You Need Connect Up to 5 Wi-Fi Enabled Devices at Once Plans Start at Just $10 VIRGINMOBILEUSA.COM...
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Page 2: Software License
without notice and should not be construed as a commitment by Novatel Wireless, Inc. Patents and Licenses Licensed by QUALCOMM® Incorporated under one or more of the following patents: 4,901,307 5,490,165 5,506,865 5,109,390 5,267,261 5,544,196 5,600,754 5,414,796 5,710,784 5,778,338 Visit www.novatelwireless.com/patents Software License Proprietary Rights Provisions:... -
Page 3: Table Of Contents
Connecting to the MiFi 2200 Device for the First Time ....... - Page 4 WWAN Modem ..............37 WWAN Event Log .
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Page 5: Product Overview
Product Overview MiFi 2200 Device Overview Your MiFi 2200 Intelligent Mobile Hotspot Device Power Management Using the microUSB Cable... -
Page 6: Mifi® 2200 Device Overview
Internet, your corporate Intranet, Wi-Fi-enabled devices and access your email virtually anywhere! MiFi 2200 Device is an Intelligent Mobile Hotspot, empowering you with high-speed data access on your wireless data network and Wi-Fi connectivity. -
Page 7: Package Contents
Package Contents The MiFi 2200 Device package includes: MiFi 2200 Intelligent Mobile Hotspot Device • AC Wall Charger • Lithium Ion Battery • Carry Pouch • microUSB cable • Quick Start Guide • Product User Guide available for download at... -
Page 8: Your Mifi 2200 Intelligent Mobile Hotspot Device
Your MiFi 2200 Intelligent Mobile Hotspot Device Your MiFi 2200 Device has the following parts: ➊ Power Button / LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. ➋ microUSB Connector: The AC charger connects here. -
Page 9: Led States
Amber Caring for Your Device As with any electronic device, the MiFi 2200 Device must be handled with care to ensure reliable operation. Novatel Wireless recommends the following handling guidelines: Do not apply adhesive labels to the MiFi 2200 Device; they may cause the device to •... -
Page 10: Power Management
To avoid risk of explosion, never dispose of batteries in a fire. NOTE Contact your local recycling center for proper battery disposal. Before using the MiFi 2200 Device, read the battery safety information in the “Safety Hazards” section of this guide. [See Proper Battery Use and Disposal... -
Page 11: Using Your Mifi 2200 Device
Using Your MiFi 2200 Device Using Your MiFi Device for the First Time Connect in Wi-Fi Mode... -
Page 12: Using Your Mifi Device For The First Time
The MiFi 2200 Device requires an activated account in order to function. Inserting and Charging the Battery NOTE The battery should be fully charged before using the MiFi 2200 Device for the first time. ➊ Open the battery compartment, located on the bottom of the device. -
Page 13: Powering The Mifi 2200 Device On And Off
Use only an approved charging accessory to charge your device. Use of an incompatible charger may cause damage to your device and void the warranty. Powering the MiFi 2200 Device On and Off To power the device on: Press the Power button until the Power LED lights up solid green. -
Page 14: Connect In Wi-Fi Mode
Connect in Wi-Fi Mode Tip! The default SSID for your MiFi Device is Virgin Mobile MiFi2200 xxx Secure. Your SSID and 11-digit Network Key are printed on the back of your device. (The ‘xxx’ are the last three characters of your MiFi Device’s MAC address.) -
Page 15: Connecting To The Mifi 2200 Device For The First Time
Connecting to the MiFi 2200 Device for the First Time ➊ On your computer launch a new web browser session. ➋ From your computer’s Web browser, enter http://virginmobile.mifi into the address window and press the Enter or Return key. Tip! You can use either of these addresses: http://virginmobile.mifi... - Page 16 ➍ On the MiFi Device Setup Wizard Service Activation screen, click Yes if you already have an Account # and MSID. Clicking No launches Virgin Mobile’s Account Creation portal where you are prompted to set up an account. ➎ Click Next.
- Page 17 ➏ On the MiFi Device Wizard MiFi Device Activation screen, enter the Account # and MSID you received when you activated your service. ➐ Click Next.
- Page 18 ➑ Click Yes, change password, then enter and verify the new password in the appropriate fields. You have the option to keep the default admin password, but changing the password adds another level of security for you. We strongly recommned that you change your password. ➒...
- Page 19 ➓ Click Finish and your MiFi Device will restart. If your network does not reconnect automatically, you can manually reconnect to your MiFi Device using your Wi-Fi manager. [See Connect in Wi-Fi Mode (page 13) IMPORTANT! Be sure to record the new administrative password.
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Page 20: Mifi Device Settings
MiFi Device Settings MiFi Device Settings Basics Home Page Password Settings Wi-Fi Menu WWAN Menu Security Advanced... -
Page 21: Mifi Device Settings Basics
MiFi Device Settings Basics Open MiFi Device Settings ➊ Open your Web browser and enter http://virginmobile.mifi into the address window. ➋ Type the administrative password into the Login box in the upper right corner and click Login. The Home page opens. -
Page 22: The Home Page
The Home Page The Home page is the first screen you see after logging in and is the main point of entry for all your work. The Menu Bar The menu bar runs horizontally along the top of the MiFi Device Settings interface. Besides allowing you to select menu items, the menu bar also displays information about your MiFi Device’s signal strength, network connection, and battery level. -
Page 23: Home Page Sections
The IP address of and subnet mask for your MiFi Device. • Connect / Disconnect Button Click Connect or Disconnect to connect or disconnect from the network. Setup Wizard Button Click Setup Wizard to change the administrative password or your Virgin Mobile Account # setting. -
Page 24: Wi-Fi
Wi-Fi The Wi-Fi section tells you: The profile currently in use. • The network name (also known as the SSID). • The security method in use. • The number of users currently connected to your MiFi Device. • The IP address of and subnet mask for the Wi-Fi network. •... -
Page 25: Password Settings
Password Settings Password settings allow you to change the administrative password that gives access to the browser interface for your MiFi2200 Device. IMPORTANT! Record your administrative password. If you forget it, you will have to reset your MiFi Device before you can use the MiFi Device Settings interface again [See Create a New Administrative Password ➊... -
Page 26: Wi-Fi Menu
Wi-Fi Menu The Wi-Fi menu has three components: Wi-Fi Profiles — to view or change settings for your secure profile or to set up a temporary • hotspot. MAC Filter — to allow only certain devices to connect to your MiFi Device, based on their •... -
Page 27: Wi-Fi Profiles
Wi-Fi Profiles Click Wi-Fi Profiles on the Wi-Fi menu to configure your secure profile or set up a temporary hotspot. The Wi-Fi Profile page displays the following information: Profile — The profile currently being used. [See • Network Name (SSID) — Name of the network you are connected to. You can change the •... -
Page 28: Choosing A Profile
Channel — The radio channel that the device is using. This should be usually set to Auto • (default) and left unchanged. Available channels are 1 through 11. Security — The type of security the profile is using. This applies to the secure and the •... -
Page 29: Setting Up A Temporary Hotspot
Setting Up a Temporary Hotspot You can use this profile to create a secure temporary hotspot to allow a maximum of five connections to your MiFi Device at one time. This profile generates a temporary network name and network key that you can use to allow others to connect to your MiFi Device without your having to change the security settings on your secure profile. -
Page 30: Mac Filter
MAC Filter MAC filtering allows you to limit access to your MiFi Device to only those devices with a specified MAC address (a unique code assigned to hardware such as network adapters). The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list. -
Page 31: Finding The Mac Address
Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device, usually a network adapter. It consists of six pairs of numbers and letters (for example, 00-21-9B-1C-64-34). You can view the MAC address for any device connected to your MiFi Device in the Wi-Fi Clients section of the Wi-Fi Status page. -
Page 32: Status
Status Wi-Fi Status provides you with information about your wireless network. - Page 33 The Wi-Fi Status page is divided into three sections. Wi-Fi Network The Wi-Fi Network section of the Wi-Fi Status page displays the following information: Profile currently in use. • Network Name (SSID) for your MiFi Device. • Number of clients currently connected. •...
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Page 34: Wi-Fi Clients
Wi-Fi Clients The Wi-Fi Clients section of the Wi-Fi Status page shows the clients that are currently connected to your MiFi Device. This is another way you can find the MAC address for a particular device. Wi-Fi Log Click the Wi-Fi Log button to view a listing of Wi-Fi events (most recent first). ➤... -
Page 35: Wwan Menu
WWAN Menu The WWAN menu displays information about your 3G Virgin Mobile network connection, and provides tools for technical support. The WWAN Menu has two components: Diagnostics — use to view the status of your connection to the network, view information •... -
Page 36: Diagnostics
Diagnostics Click Diagnostics in the WWAN menu to access status information about your Internet connection and MiFi Device. -
Page 37: Wwan Connection
The WWAN Diagnostic page is divided into three sections. WWAN Connection The WWAN Connection section displays the following information: Connection status: • Connected — connected and transmitting data • Dormant — connected but not transmitting data • Disconnected — not connected to the network •... -
Page 38: Wwan Modem
WWAN Modem The WWAN Modem section displays the following information: Manufacturer — manufacturer of your MiFi Device. • Model — model name or number of your MIFi Device. • Firmware version — current internal software (firmware) version. • ESN — unique number the network uses to identify your MiFi Device. •... -
Page 39: Wwan Event Log
WWAN Event Log The WWAN Event Log section lists network connection events and times when they occurred. Technical support uses the log as a troubleshooting tool. -
Page 40: Wwan Status
WWAN Status The WWAN Status page displays information about your internet connection. -
Page 41: Internet Connection
The WWAN Status page is divided into three sections. Internet Connection The Internet Connection section displays the following information: Status of the connection • Number of bytes received and transmitted • Duration of the current connection • Your MiFi Device’s IP address and subnet mask •... -
Page 42: Traffic Counters
Traffic Counters The Traffic Counters section displays the following: Date and time connection was made • Total duration of connection • Total data bytes received and transmitted, plus the total for both directions • This section displays both a cumulative (lifetime) count and a count for the current session (which can be reset). -
Page 43: Connection Log
Connection Log Click Connection Log to display a log of outgoing traffic showing these details: Date/Time • Client IP Address (IP address of sender) • Destination (IP address of recipient) • Port (computer port through which data was sent) • Type (connection protocol used) •... -
Page 44: Advanced Menu
Advanced Menu The Advanced menu allows you to back up and restore your configuration, specify router settings such as DHCP, port filtering, and port forwarding, and to customize power management settings. The Advanced menu has seven components: Advanced Options — use to enable SSID broadcast, auto-connect to the network, DHCP, VPN •... -
Page 45: Advanced Settings
Advanced Settings Click Advanced Options in the Advanced menu to configure your MiFi Device or to enable the system log. -
Page 46: Access Point
The advanced Settings page is divided into four sections. Access Point Enabling SSID broadcasting allows other nearby computers to see your MiFi Device’s network name (SSID). This is what you see when you select “View Available Wireless Networks. ” Disabling SSID broadcasting provides additional security but you will have to re-enable it if you lose your automatic connection. -
Page 47: Router
Router Enabling the DHCP server allows your MiFi Device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or an additional laptop). When the DHCP server is disabled, you will have to assign static IP addresses to all devices on your network. Select the DHCP Server enable check box to enable the DHCP server, or clear the check box to ➤... -
Page 48: Config File
Config File Click Config File in the Advanced menu to back up your configuration file (MiFi Device settings) to your computer, or to restore a saved configuration file from your computer. The Config File page is divided into two sections and allows you to back up and restore your MiFi Device configuration settings. -
Page 49: Config File Upload
Config File Upload Restore your MiFi Device Settings file to MiFi Device ➊ Click Browse and navigate to the backup file on your computer. ➋ Click the file to highlight it and then click Open. ➌ Click Upload File. ➍ Click OK when the “Upload completed”... -
Page 50: Port Filtering
Port Filtering Click Port Filtering in the Advanced menu to enhance the security of your system by controlling which applications are allowed to access the Internet. Port filtering allows you to conserve bandwidth by preventing non-business applications from accessing the Internet. It can also be used to specifically allow certain applications such as games and video conferencing software to use certain ports to access their online components. -
Page 51: Port Filtering For Standard Applications
Port Filtering for Standard Applications ➊ From the Port Filtering page, select the Enable Port Filtering check box. ➋ Select the check boxes for the applications for which you want to allow access to the Internet. ➌ Click Apply. NOTE MiFi Device uses standard ports for these applications. - Page 52 ➍ Enter the port or port range. You can enter up to five ports or port ranges. Single port — enter the port number in both fields. • Port range — enter the beginning port number in the left field and the ending port •...
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Page 53: Port Forwarding
Port Forwarding Port forwarding allows designated users or applications to reach specified servers, such as FTP and DNS servers, on your computer. Also, some online games require incoming access to work properly. IMPORTANT! You will need to set up static IP addresses on your WLAN for each device that has an application to which you want to forward. -
Page 54: Power Management
Power Management When your MiFi Device is on battery power, you can set the length of time before it shuts down. You can also turn off your MiFi Device’s LEDs to save additional power. Use the Power Management page to set how long your MiFi Device is idle before it shuts down. ➊... -
Page 55: Tcp/Ip
TCP/IP The TCP/IP page allows you to view the local (WLAN) IP address and the MAC address for your MiFi Device. From the Advanced menu, click TCP/IP to display the following information about your MiFi Device: Local IP address • Subnet mask •... -
Page 56: System Status
System Status The System Status page allows you to view real-time system information and the system log, and to restart your MiFi Device or restore it to factory defaults. From the Advanced menu, click System Status to display the following information about your MiFi Device: Manufacturer •... -
Page 57: Restarting Or Resetting Your Mifi Device
Restarting or Resetting Your MiFi Device In addition to viewing status information, you can restart your MiFi Device or reset it to factory defaults from the System Status page. Click Restart to re-initialize your MiFi Device (same as turning it off and on again). ➤... -
Page 58: Troubleshooting
Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support... -
Page 59: Overview
Overview The following tips will help solve problems that might be encountered while using the MiFi 2200 Device: Make sure you are using the MiFi 2200 Device in the correct geographic region. • Ensure that the wireless network’s coverage extends to your current locations. -
Page 60: Common Problems And Solutions
Common Problems and Solutions The following are some common problems and solutions. No service is available. - OR - I get a “Limited or No Connectivity” message. You are outside of the coverage area. ➤ Check with your network operator — there may be a problem with your account. ➤... - Page 61 2. Then retype your administrative password into the login window and click Login. 3. Click the Disconnect button. How can I find out how many users are connected to the MiFi 2200 Device? Open MiFi Device Settings (http://192.168.1.1). The number of devices (users) currently connected...
- Page 62 How can I check the battery level of MiFi Device? Open MiFi Device Settings (http://192.168.1.1). The battery status icon is displayed in the menu bar. Can I backup my configuration settings? Yes. Login to MiFi Device Settings and choose Advanced>Config File. Click Download File. [See Config File (page 47) How do I turn off MiFi Device?
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Page 63: Use The Master Reset Button
Use the Master Reset Button The MiFi 2200 Device comes with a Master Reset button that allows you to return it to its factory default state. The Master Reset button is recessed in a hold on the back of the device. You will need a paperclip or similar object to push the button. -
Page 64: Technical Support
Technical Support For additional information and technical support for the MiFi 2200 Device, visit the Virgin Mobile USA website at: http://www.virginmobileusa.com... -
Page 65: Technical Information
Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability... -
Page 66: Product Specifications
Transmit Band Receive Band Environmental Operating Temperature Storage Temperature Drop Vibrational Stability Novatel Wireless MiFi 2200 Device MiFi 2200 COFETEL, NOM, CDG 58 g / 2.05 oz 59 mm x 9 mm x 89 mm CDMA 1X/EV-DO 802.11 b/g VirginMobile MiFi2200 xxx Secure (plus the last... -
Page 67: Regulatory Notices
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MiFi 2200 IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE. - Page 68 NOTICE TO CONSUMERS: Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies.
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Page 69: Safety Hazards
Safety Hazards Do not use your MiFi 2200 Device in an environment that may be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off MiFi Device (or the host device and remove the modem from the USB port) when instructed to do so, or when you suspect that it may cause interference or danger. -
Page 70: Proper Battery Use And Disposal
SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. Proper Battery Use and Disposal WARNING! • Never dispose of batteries in a fire because they might explode. In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. -
Page 71: Limited Warranty And Liability
Limited Warranty and Liability Novatel Wireless warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. -
Page 72: Glossary
Glossary Glossary... -
Page 73: Glossary
Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows: GSM technologies » GPRS offered speeds up to 48.8 Kbps (began in 2000). » EDGE reached up to 384 Kbps (2003). »... - Page 74 ● DNS — Domain Name System. A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP/IP protocol. ● EDGE — Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution. A faster version of GSM wireless service, it allows data to be delivered at rates of 384 Kbps and enables the delivery of multimedia and other broadband applications.
- Page 75 ● HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. ● IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines. ● IMAP — Internet Message Access Protocol. An Internet standard protocol for email retrieval. ●...
- Page 76 ● NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting Usenet (newsgroup) articles. ● PC Card — PCMCIA’s hardware standard for peripheral devices for laptop computers. Superseded by the ExpressCard. ● PCMCIA — Personal Computer Memory Card International Association. An international standards organization of industry-leading companies for the definition of personal computer peripheral device standards.
- Page 77 ● SIM — Subscriber Identification Module. Found in GSM network technology, the SIM is a card containing identification information for the subscriber and their account. The SIM card can be moved to different devices. ● SMS — Short Message Service. A service for sending short messages of up to 160 (224 in 5-bit mode) characters to mobile devices.
- Page 78 ● WAN — Wide Area Network. A public network that extends beyond architectural, geographical, or political boundaries (unlike a LAN, which is usually a private network located within a room, building, or other limited area). ● WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices.