Table of Contents
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Chapter 1
Transactions and Functions
The ICE 4000 terminal supports the full transaction set required for credit, debit, EBT, check
verification and guarantee, proprietary cards, and mail and phone orders.
Term-Master supports automated terminal configuration, terminal interrogation, automated
program changes, and merchant installation.
Terminal Initialization
Automated Terminal Configuration is downloaded from the host or from the Hypercom Term-
Master application. Term-Master terminal profiles are downloaded through terminal initialization
to meet the specific requirements of merchant categories such as restaurants for tips, retail,
supermarkets, and the hospitality industry.
Terminal Diagnostics
Term-Master supports the reporting of status and statistics such as response time
measurements, communication errors, re-dials, card-read errors, and password review.
Application Program Changes
Program changes are automated and downloaded through either a host-resident process or
Term-Master.
Financial Integrity
The ICE 4000 terminal generates automatic reversals to achieve total financial transaction
integrity. These reversals ensure that communications and processing errors do not result in lost
transactions, duplicate processing, or the failure of terminals to balance. The ICE 4000 terminals
also enable simple terminal balancing and settlement, while eliminating network overloads
caused by end-of-day batch transfers.
Fast Response Times
The fast response time of the ICE 4000 terminal is the direct result of the efficient SDLC
protocol, which permits pre-dialing and message compression. At a speed of 9600 bps, EFT
messages of 150 characters are transmitted in 0.8 seconds, increasing throughput four to ten
times over traditional 300 bps Asynchronous terminals.
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ICE 4000 Hardware and Installation Manual
940265-001, rev. D
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