Troubleshooting Guide - Wolf Induction Cooktop Technical & Service Manual

Error Displayed
Priority Error #
2 E8 Generator 1:
Comm. Error
2 E9 Generator 2:
Comm. Error
2 E10 Generator 3:
Comm. Error
1 E11 A/D Failure
3 E12 Global OFF
Key Failure
3 E13 Shorted Key
Failure
1 E19 Read Line
Failure
2 E20 Generator 1:
Burner
(F,FR,FC)
sensor shorted.
2 E21 Generator 2:
Burner (FL)
sensor shorted.
2 E22 Generator 1:
(F,FR,FC)
sensor open.
2 E23 Generator 2:
Burner (FL)
sensor open.
Induction Cooktop
Error
Condition
Burners associated with generator 1 will be
disabled if the communication between the
com board and generator1 fails.
Burners associated with generator 2 will be
disabled if the communication between the
com board and generator 2 fails.
Burners associated with generator 3 will be
disabled if the communication between the
com board and generator 3 is broken.
The cooktop will enter the Lock Mode and
display the error code in the timer display.
A watchdog timer will be reset every key
release. If a key release is not seen for the
determined debounce time, the control will
record the error.
A watchdog timer will be reset every key
release. If a key release is not seen for the
determined debounce time, the control will
record the error and the effected burner
will be unavailable until the shorted key
error is corrected.
The control will enter Lock Mode and
display the appropriate error message until
the error is corrected.
If the A/D value exceeds the error A/D limit,
the effected burner will shutdown.
If the A/D value exceeds the error A/D limit,
Burner the effected burner will shutdown.

Troubleshooting Guide

Notes
5-7
Possible Source(s) of Failure
/ Action Required
1. Faulty cable connection
Action: Check (J1, J2, or J3)
connections.
2. Induction generator failure
Action: Change generator
board.
3. Com board failure.
Action: Change Com Board
Com Board failure
Action: Change Com Board
1. Keyboard failure.
Action: Verify key operation
2. Faulty cable connection
Action: Check (J4) connection
3. Keyboard failure
Action: Change Glass Assy.
1. Keyboard failure.
Action: Verify key operation
2. Faulty cable connection
Action: Check (J4) connection
3. Keyboard failure
Action: Change Glass Assy.
1. Faulty cable connection.
Action: Check (J4) connection
2. Keyboard failure.
Action: Change Glass Assy.
3. Com board failure.
Action: Change Com Board
Induction generator failure.
Action: Change affected
generator board
Induction generator failure.
Action: Change affected
generator board