General Troubleshooting - Chauvet Hurricane Haze 3D User Manual

General Troubleshooting

Symptom
Circuit breaker or fuse keeps
blowing
Product does not power up
Product does not respond to
DMX
Intermittent DMX Problems
False Sensor Reading
(Priming)
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Possible Cause
Excessive load on the circuit
Short circuit along the power lines
No energy on power outlet
Loose or damaged power cord
Blown fuse
Internal problem
Wrong starting address on the
product
Wrong polarity setting on the DMX
controller
Loose or damaged DMX cable
Internal problem
Signal cables are not DMX
compatible
Interference with AC or radio
signals
DMX cable too long
Terminator not connected
Air bubbles in fluid line
Empty fluid tank
If you still experience problems after trying the solutions presented here, contact
Chauvet Technical Support.
Possible Action
Make sure that the total load does not exceed the recommended
capacity of the breaker or fuse's nominal current
Check the power lines and power cords
Check power outlet
Change to another outlet
Check the power cord
Replace blown fuse with a good one of the same type and rating
Send product for repair
Set the correct starting address on the product
Change the signal polarity on the controller
Check the DMX cable entering the faulty unit
Send product for repair
Replace non-DMX cables with true DMX cables
Keep DMX cables away from AC wires or radio equipment
Use a shorter DMX cable or install an optically coupled DMX
amplifier right before the product with intermittent problems
Install a terminator
Fill the tank.
Allow the unit to reach the normal operating temperature and for
the blue indicator to light.
Set the output to the highest level.
Power cycle the unit 1-2 times until the fluid reaches the sensor.
The blue tank indicator light stops flashing.
Fill the tank.
While the unit is operating, pinch the fluid line between your
thumb and forefinger, and hold for 3 to 5 seconds creating a
vacuum in the system.
Release the pinched portion and allow the fluid to flow naturally.
Fill the tank.
While the unit is operating; remove but do not disconnect the
fluid tank and tilt the machine at a 45° angle.
Refill tank with the correct CHAUVET® haze fluid
Hurricane™ Haze 3D User Manual Rev. 1