Page 1 Pillar Axiom 600 Service Guide...
Page 2 Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
Page 3 Les informations fournies dans ce document sont susceptibles de modification sans préavis. Par ailleurs, Oracle Corporation ne garantit pas qu’elles soient exemptes d’erreurs et vous invite, le cas échéant, à lui en faire part par écrit.
Page 4: Table Of Contents
Table of Contents Preface Chapter 1 About Pillar Axiom Service Procedures Warnings and Cautions..........21 Pillar Axiom Series Components.
Page 5 Chapter 3 Service the Pilot and Pilot FRUs About Pilot Service Procedures......... . 47 Map of Pilot FRUs.
Page 6 About Slammer Motherboard Tray Replacement......94 Slammer Motherboard Replacement Tasks......97 About Slammer Motherboard Tray Removal.
Page 7 About Brick Bezel Replacement........154 About Brick Bezel Replacement Tasks.
Page 8 About SATA Brick Spare Drive Removal....... . 195 Remove a Spare Drive..........195 About SATA Brick Spare Drive Insertion.
Page 9 Appendix B Slammer and Brick LED Status About LED Status........... 223 Slammer LED Status.
Page 10 Brick Packaging and Transportation........293 Pillar Axiom 600 PDU Hardware Specification......294 Pillar Axiom Rack Hardware Specification.
Page 11 List of Figures Figure 1 Pillar Axiom Health page......... . 31 Figure 2 Sample 42U rack front door.
Page 12 Figure 22 Slammer bezel ejector tabs........78 Figure 23 Receptacle for the Slammer bezel power connector.
Page 13 Figure 50 NAS SFP Plus cable (copper) and SFP Plus module (optical)....126 Figure 51 Slammer SFP module location for NAS Slammer..... . . 128 Figure 52 Optical network port LEDs.
Page 14 Figure 78 RAID controller FRU in a FC Expansion Brick......184 Figure 79 SATA Brick RAID controller location....... . 185 Figure 80 Spare drive location.
Page 15 Table 3 Pillar Axiom 600 series components........
Page 16 Table 22 Power supply replacement tasks........135 Table 23 Slammer private interconnect module PIM LED status.
Page 17 Table 50 Warning statement for Finland........213 Table 51 Warning statement for Sweden.
Page 18 Table 84 System configuration limits for 230V, 30A or 208V, 24A service... . . 271 Table 85 Basic components of a Pillar Axiom 600 system......275 Table 86 System altitude specifications.
Page 19: Preface
Preface Preface Related Documentation Pillar Axiom Glossary ● Pillar Axiom System Architecture Overview ● Pillar Axiom 600 Hardware Installation Guide ● Pillar Axiom 600 SSF Cabling Reference ● Pillar Axiom Customer Release Notes ● Oracle Contacts Table 1 Oracle resources For help with...
Page 20: Typographical Conventions
Preface Table 1 Oracle resources (continued) For help with... Contact... Contact Oracle http://www.oracle.com/us/corporate/contact/index.html Typographical Conventions Table 2 Typography to mark certain content Convention Meaning italics Within normal text, words in italics indicate one of the following: ● A reference to a book title ●...
Page 21: Chapter 1 About Pillar Axiom Service Procedures
Chapter 1 About Pillar Axiom Service Procedures HAPTER About Pillar Axiom Service Procedures Warnings and Cautions Hazard signal words conform to the American National Standards Institute (ANSI) Z535.4-2002 meanings. Indicates a potentially hazardous situation that, if not Caution avoided, may result in minor or moderate injury. Indicates a potentially hazardous situation that, if not Warning avoided, could result in death or serious injury.
Page 22: Pillar Axiom Series Components
Chapter 1 About Pillar Axiom Service Procedures Pillar Axiom Series Components This guide explains how to replace the field-replaceable units (FRUs) contained in the following Pillar Axiom 600 Series components: Table 3 Pillar Axiom 600 series components Product name Part Numbers...
Page 23 Chapter 1 About Pillar Axiom Service Procedures Table 3 Pillar Axiom 600 series components (continued) Product name Part Numbers Description 1400-00080-XX and Pillar Axiom FC SAN Slammer with four 1450-00132-XX (NIM) 4 Gb/s FC ports and 48 GB cache with...
Page 24 Chapter 1 About Pillar Axiom Service Procedures Note: The following Pillar Axiom 600 components continue to be supported but are no longer available for new systems: ● BRX 500-160A7 ● BRX 500-250A7 ● BRX 500-73F15R ● BRX 500-73F15E ● BRX 500-400A7 ●...
Page 25: About Supported Hardware Components
Pillar Axiom 600 supports only Oracle-supplied parts. Hardware that does not conform to Oracle specifications or Caution is not an Oracle-supplied part voids the warranty of Oracle’s Pillar Axiom storage system and may compromise data integrity. Note: When an internal component within a Pilot control unit (CU) fails, the entire CU must be replaced.
Page 26: Required Tools
Attach rail assemblies to the vertical screwdriver channels and secure hardware components to the rails. Torx T30 screwdriver Connect two racks. Diagonal cutters Cut tie wraps. Note: We do not provide these tools for a service operation that is performed by non-Oracle employees. Required Tools...
Page 27: About Electrostatic Discharge Precautions
Chapter 1 About Pillar Axiom Service Procedures About Electrostatic Discharge Precautions Before you handle a component, make sure that you have Caution taken electrostatic discharge (ESD) precautions: ● The minimum requirement is an anti-static wrist strap connected to a hard ground. We recommend that you remove components from their packaging and place them on an ESD-qualified table that is equipped with ground points for wrist straps.
Page 28: Chapter 2 Service The Pillar Axiom System
Maintenance module of the Pillar Axiom Storage Services Manager (GUI). Access by any other means is not supported and voids the Caution warranty for your Pillar Axiom 600 system. Remote access (ssh, telnet, ftp, and others) may also compromise data integrity.
Page 29: Log In To The Graphical User Interface (Gui)
Chapter 2 Service the Pillar Axiom System bottom of the screen is a summary of the hardware status and does not reflect the status of LUNs or filesystems. A hardware problem will typically cause filesystems and LUNs to go offline or to a degraded state.
Page 30: About Guided Maintenance For The Target Fru
10.0.0.2, which was set at the factory. If that IP address is not successful, try 10.0.0.3 and 10.0.0.4. If you still cannot log in, ping those addresses and contact Oracle Customer Support. 3 When prompted, enter the Primary Administrator's login name and password.
Page 31: Enter Guided Maintenance
Guided Maintenance. Wait for them to complete. If any of these tasks do not complete, before you enter Guided Maintenance, contact Oracle Customer Support. 2 Review the hardware summary information that is displayed in the content pane.
Page 32: About Target Fru Identification
Chapter 2 Service the Pillar Axiom System 6 Choose one of: ● To enter Guided Maintenance for that FRU, click Replace Component. ● To close the window and return to the component status page, click Close. Important! Do not exit Guided Maintenance by closing the window if you selected the step to prepare the system for FRU Replacement in Guided Maintenance, because this may leave the LUNs or filesystems in Conservative (write-through cache) mode.
Page 33: Identify The Target Fru
Chapter 2 Service the Pillar Axiom System For Bricks, Guided Maintenance blinks all LEDs to identify the FRU except for the following fault-related LEDs (which light solid amber instead): ● Fault LED on the bezel. ● Power LED that is adjacent to the triangular icon on the power supply. ●...
Page 34: About System Preparation For Fru Replacement
Chapter 2 Service the Pillar Axiom System About System Preparation for FRU Replacement Before Guided Maintenance prompts you to replace a FRU, the Pillar Axiom system performs some preparatory steps that reallocate or move resources so that you can safely remove a FRU. For example, these steps: ●...
Page 35 Normal, or Online state, rather than the Conservative state. If the LUNs and filesystems do not return to the Normal or Online state, contact Oracle Customer Support for assistance. When you cancel the Administrator Action for instances where Guided...
Page 36: About Target Fru Replacement
Chapter 2 Service the Pillar Axiom System About Target FRU Replacement Step 3 of Guided Maintenance is to replace the FRU. This step is manual. During this step, you remove an existing FRU and insert its replacement. The following table lists shortcuts to the start of each major FRU replacement procedure that you can perform.
Page 37: About Replacement Fru Status Verification
About SATA Brick Spare Drive Replacement. Important! If you need to replace FRUs on both control units (CUs) of a Slammer at the same time, contact Oracle Customer Support for assistance. Related tasks Prepare the System for FRU Replacement •...
Page 38 Chapter 2 Service the Pillar Axiom System If the diagnostic check passes, the Slammer CU: ● Downloads the Slammer software image from the Pilot. ● Updates the firmware on any required FRUs (except the motherboard). ● Requests the Pilot to initialize. The process of performing a diagnostic check, downloading the Slammer software, and the request to the Pilot to initialize takes approximately 5-6 minutes.
Page 39 Guided Maintenance does not clear the failure history. To clear the failure history when performing Guided Maintenance on any component that is in a disabled state, contact Oracle Customer Support. Important! After all Guided Maintenance is complete, it is critical that the administrator check the overall health status of the Pillar Axiom system to ensure that filesystems and LUNs have returned to Normal state.
Page 40: About System-Wide Service Procedures
Brick. For more information, contact Oracle Customer Support. ● Clear the system configuration. This action requires an encrypted system key that Oracle Customer Support can supply. This action removes all user and system data. Before you clear the system configuration, consult with...
Page 41: About Power Cycling
Chapter 2 Service the Pillar Axiom System About Power Cycling Contact Oracle Customer Support before power cycling a Pillar Axiom system except in the event of an emergency, in which case, drop all power and then contact Oracle Customer Support.
Page 42: Figure 2 Sample 42U Rack Front Door
Chapter 2 Service the Pillar Axiom System Figure 2 Sample 42U rack front door Legend 1 Front door About System-Wide Service Procedures...
Page 43: Figure 3 Different Types Of Rack Door Hinges
Chapter 2 Service the Pillar Axiom System Note: Your rack may look slightly different. Front and back doors are hinged to the frame. These hinges can be of the following types: Figure 3 Different types of rack door hinges Legend 1 Pull up on the handle to unpin the hinge.
Page 44: Remove The Doors From A Rack
Chapter 2 Service the Pillar Axiom System Remove the Doors From a Rack 1 If locked, unlock the front and back doors. 2 Disconnect the ground strap from each door. For Pillar Axiom racks, only the back door has a ground strap. 3 Based on the type of hinge, release all door hinges.
Page 45: Remove A Side Panel From A Rack
Chapter 2 Service the Pillar Axiom System Figure 4 Sample 42U side panels Legend 1 Side panel, one each side 2 Latches Remove a Side Panel From a Rack 1 If locked, unlock the side panel. 2 Unlatch the side panel by one of the following methods: ●...
Page 46: Attach The Rack Doors
Chapter 2 Service the Pillar Axiom System Attach the Rack Doors 1 Based on the type of door hinge, reassemble the hinges. 2 Reattach the doors. 3 Reattach the ground straps at the bottom of the back door. 4 Lock the front and back doors to the rack (optional). Related concepts About Rack Door Removal •...
Page 47: Chapter 3 Service The Pilot And Pilot Frus
● Change configuration, including quotas. ● Recover a Slammer CU in the event of a software warmstart or failover. ● Notify administrators (through alerts) or Oracle Customer Support (through Call‑Home messages) of the problem. ● Accept new hardware into the system.
Page 48 After receiving a replacement 1U Pilot CU, do not power it Caution on outside of the Pilot CU insertion procedure documented Pillar Axiom 600 Service Guide . If a Pilot Control Unit in the (CU) is powered on prematurely before all Ethernet and serial cables are securely attached, power off the Pilot immediately and contact Oracle Customer Support.
Page 49: Map Of Pilot Frus
Chapter 3 Service the Pilot and Pilot FRUs Table 6 Pilot FRU replacement tasks Component Hot swap? Tasks Bezel Remove a Pilot Bezel. Attach a Pilot Bezel. Control unit Remove a Pilot Bezel. Identify a Pilot Control Unit. Remove a Pilot Control Unit (CU).
Page 50: Table 7 Pilot Frus
Chapter 3 Service the Pilot and Pilot FRUs Table 7 Pilot FRUs Part number FRU description 1450-00072-XX Bezel 1450-00106-XX Pilot control unit (CU), 512 MB 1450-00164-XX Pilot CU, 2 GB, RoHS 1450-00170-XX Pilot CU, 2 GB, MSI, non-RoHS 1450-00179-XX Pilot CU, 2 GB, RoHS 1450–00259–XX Pilot CU, 2 GB, HSF About Pilot Service Procedures...
Page 51: About Pilot Bezel Replacement
Chapter 3 Service the Pilot and Pilot FRUs About Pilot Bezel Replacement Pilot bezels can be replaced while the Pilot is operational. Guided Maintenance is not used to remove a Pilot bezel. LEDs on a Pilot bezel indicate only whether power is on for the two control units (CUs).
Page 52: Attach A Pilot Bezel
Chapter 3 Service the Pilot and Pilot FRUs Figure 7 Pilot bezel ejector tabs Legend 1 Ejector 2 Button 2 Lift each ejector tab at the same time to disengage the Pilot bezel from the rack mounts. 3 Carefully rotate the top of the bezel outward and, as the latches disengage, lift the bezel slightly to disengage the bottom of the bezel.
Page 53 Chapter 3 Service the Pilot and Pilot FRUs 5 Press both ejector tabs until they lock in place. About Pilot Bezel Replacement...
Page 54: About Pilot Control Unit Replacement
● GUI Status ● Instructions from Oracle Customer Support Important! We recommend that you contact Oracle Customer Support before you replace a Pilot CU. In the very rare circumstance where you need to replace both Pilot CUs, you MUST contact Oracle Customer Support.
Page 55: Figure 8 Leds On Pilot Cu (1450-00170-Xx) Msi, Non-Rohs, Front Panel
Chapter 3 Service the Pilot and Pilot FRUs Figure 8 LEDs on Pilot CU (1450–00170–XX) MSI, non-RoHS, front panel Legend 1 Front Panel 3 Private Ethernet activity 2 DC power LED 4 Drive LED Figure 9 LEDs on a Pilot CU (1450–00164–XX) Intel, front panel Legend 1 Private Ethernet activity 3 Front panel...
Page 56: Figure 10 Leds On Pilot Cu (1450-00259-Xx) Front Panel
Chapter 3 Service the Pilot and Pilot FRUs Figure 10 LEDs on Pilot CU (1450–00259–XX) front panel Legend 1 DC power LED 2 Drive LED 3 NIC LEDs 4 USB port Note: The front panels displayed in the above figures are representative of a Pilot CU.
Page 57: Pilot Versions
LED activity or are unable to identify clearly the correct Pilot CU, use the serial numbers displayed in the Pillar Axiom Storage Services Manager or contact Oracle Customer Support. The power LED indicates that power is being supplied to the Pilot CU. This LED should be on at all times while the Pilot CU has AC power.
Page 58: Figure 12 Pilot Cu (1450-00179-Xx) Back View
Chapter 3 Service the Pilot and Pilot FRUs Figure 12 Pilot CU (1450–00179–XX) back view Legend 1 Pilot power switch 4 Management port 2 Ethernet port (ETH1) 5 USB port 3 Ethernet port (ETH0) Figure 13 Pilot CU (1450–00164–XX) Intel Legend 1 Back view of a Pilot CU 4 USB port...
Page 59: Figure 14 Pilot Cu (1450-00170-Xx) Msi, Non-Rohs
Chapter 3 Service the Pilot and Pilot FRUs Figure 14 Pilot CU (1450–00170–XX) MSI, non-RoHS Legend 1 Back view of a Pilot CU 4 Ethernet port (ETH1) 2 USB port 5 Management port 3 Ethernet port (ETH0) 6 Front view of a Pilot CU Figure 15 DC Pilot CU (1450-00268-XX and 1030-00005-XX) Legend 1 Back view of a Pilot CU 5 Ethernet port (ETH1)
Page 60: Identify A Pilot Control Unit
The IP addresses for CU 0 and CU 1 of the Pilot are available on the Global Settings Networking screen, which displays these IP addresses on the Modify Network Settings screen. If Call‑Home is enabled, Oracle Customer Support provides the IP addresses from the Call‑Home logs.
Page 61: Remove A Pilot Control Unit (Cu)
Chapter 3 Service the Pilot and Pilot FRUs Tip: The label should note where the cable needs to be reattached on the replacement CU. Remove a Pilot Control Unit (CU) Important! Remove power only from the Pilot CU that you want to replace. When removing power from an active Pilot control unit (CU), the GUI shows a Warning state for that CU and one of the Slammer CUs.
Page 62: About Pilot Control Unit Insertion
Chapter 3 Service the Pilot and Pilot FRUs Figure 16 Bezel adapter flange Legend 1 Bezel adapter flange 2 Screw 8 Set the Pilot CU aside on an antistatic surface. About Pilot Control Unit Insertion When you replace a Pilot control unit (CU), the existing Pilot CU updates the replacement CU with this information: ●...
Page 63: Insert A Pilot Control Unit (Cu)
After receiving a replacement 1U Pilot CU, do not power it Caution on outside of the Pilot CU insertion procedure documented Pillar Axiom 600 Service Guide . If a Pilot Control Unit in the (CU) is powered on prematurely before all Ethernet and serial cables are securely attached, power off the Pilot immediately and contact Oracle Customer Support.
Page 64: Figure 17 Pilot Cu Support Brackets
Chapter 3 Service the Pilot and Pilot FRUs Figure 17 Pilot CU support brackets Legend 1 Bezel adapter bracket 2 Support bracket 2 Slide the Pilot CU all the way in until the ears on the bezel adapter bracket seat against the rack rail ears. 3 Insert the two 10-32 screws into the holes in the bezel adapter ears (one on each side) and secure the CU to the rack rails.
Page 65: Figure 18 Pilot Back View
● If the power LED is lit, wait until the system disk LED blinks before continuing. Note: Contact Oracle Customer Support if the system disk LED does not begin to blink within a few minutes. ● If the power LED is not lit, press and hold the power button on the front of the Pilot CU for two to five sec.
Page 66 9 Log into the GUI, click the Support icon, and select Software Modules to verify that only one version of Pilot OS and Pilot Software displays. Important! If you see two different version numbers for either software component, contact Oracle Customer Support for recovery assistance. Related concepts About Pilot Control Unit Replacement •...
Page 67: About Pilot Configuration Resets
Primary Administrator account or incorrectly set an IP address. You can obtain special recovery files from Oracle Customer Support and use them to reset the following parameters to their factory defaults: ●...
Page 68: Figure 19 Usb Flash Memory Drive In A Pilot Cu
Note: The displayed Pilot CUs are representative. The CUs that are installed in your system may differ slightly. Oracle Customer Support provides a particular recovery file that the customer downloads into a USB key. This recovery file is specific for a particular configuration parameter and will reset that parameter to the factory default.
Page 69: Reset A Configuration Parameter
Oracle Customer Support sends the appropriate text file to reset the configuration parameters. 2 Follow the instructions that you get from Oracle Customer Support to write this text file to a USB key. 3 Insert the USB key into one of the USB ports on the back of one of the Pilot control units (CUs).
Page 70: Chapter 4 Service The Slammer And Slammer Frus
LUN is physically on the Brick. Note: The Series 4 Slammer is compatible with any version of a Pillar Axiom 600 Slammer (series 1, 2, or 3) within a Pillar Axiom 600 system. For more information on software compatibility issues, contact Oracle Customer Support.
Page 71: Table 10 Slammer Fru Replacement Tasks
Chapter 4 Service the Slammer and Slammer FRUs If you need to turn off the system, use the Shutdown capability in the GUI. Because of the redundant architecture, you may not turn off the system by switching off components (including the power distribution units). Important! On one-Slammer systems, FRU replacement on both control units (CUs) at the same time requires you to put the system into shutdown mode and power off the Slammer CUs.
Page 72 Chapter 4 Service the Slammer and Slammer FRUs Table 10 Slammer FRU replacement tasks (continued) Slammer Tasks swap? state Remove a Slammer Bezel. Remove a Slammer Fan FRU. Insert a Slammer Fan FRU. Attach a Slammer Bezel. Motherboard Identify the Target FRU.
Page 73: Map Of Slammer Frus
Chapter 4 Service the Slammer and Slammer FRUs Table 10 Slammer FRU replacement tasks (continued) Slammer Tasks swap? state Remove a Slammer Power Supply. Insert a Slammer Power Supply. Private Target CU is Identify the Target FRU. interconnect failed over Prepare the System for FRU module Replacement.
Page 74: Slammer Fru Part Numbers
Chapter 4 Service the Slammer and Slammer FRUs Figure 20 Schematic of replaceable Pillar Axiom Slammer FRUs Related tasks Identify the Target FRU • Slammer FRU Part Numbers The following table provides a list of the field replaceable units (FRUs) that are in a Slammer.
Page 75 Chapter 4 Service the Slammer and Slammer FRUs Table 11 Slammer FRU part numbers (continued) Part number FRU description 2011-00004-XX iSCSI PCI-X HBA 2011–00021–XX PCIe 8 Gb/s dual port, FC/HBA optical interface 2011-00024-XX PCIe 10 Gb/s dual port, direct attach, RoHS 1450-00185-XX Dual Core Motherboard Module (Series 1) 1450–00199–XX...
Page 76: Table 12 Slammer Series Compatibility List Of Supported Frus
Chapter 4 Service the Slammer and Slammer FRUs The table below lists these Slammers and the field replaceable units (FRUs) associated with them, including their part numbers. Table 12 Slammer series compatibility list of supported FRUs Slammer series Supported Supported NIMs Supported PIMs motherboard Series 1:...
Page 77: About Slammer Bezel Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer Bezel Replacement Slammer bezels can be replaced while the Slammer is operational. The following figure shows a Slammer bezel FRU. Figure 21 Slammer bezel To replace a Slammer bezel, perform the tasks that are outlined in the following table.
Page 78: Remove A Slammer Bezel
Chapter 4 Service the Slammer and Slammer FRUs ● The system generates an event indicating the removal. ● The system lights the FLT LED on the rear of the Slammer CU. ● The status of the Slammer is green (if bezel removal is the only issue). Related concepts About Slammer Bezel Replacement •...
Page 79: Attach A Slammer Bezel
Chapter 4 Service the Slammer and Slammer FRUs Attach a Slammer Bezel Note: Ensure that there is no interference at the top and bottom of the bezel so it seats properly. 1 Check the receptacle for the bezel power connector to ensure that it is free to move slightly to engage the power on the back of the bezel.
Page 80 Chapter 4 Service the Slammer and Slammer FRUs 3 Tilt the top of the bezel away from the Slammer chassis and insert the bottom hooks on the bezel into the holes in the chassis. 4 Tilt the top of the bezel toward the chassis until the bezel power connectors seat into the receptacles.
Page 81: About Slammer Battery Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer Battery Replacement Each Slammer control unit (CU) has a single battery that provides backup power to two of the six memory module slots on the motherboard. The following figure shows a battery. Figure 24 Slammer battery FRU Legend 1 Install Before date...
Page 82 Services Manager (GUI). ○ You power down the system. ○ You leave the system unattended for any length of time. Do not remove the batteries (instead, contact Oracle Customer Support) in ● these situations: ○ The system fails to shut down.
Page 83: About Slammer Battery Removal
Chapter 4 Service the Slammer and Slammer FRUs Figure 25 Slammer battery location Legend 1 Battery fault LED 2 Slammer front with bezel removed 3 Battery 4 Battery fault LED location Related concepts About Slammer Battery Insertion • About Slammer Battery Removal •...
Page 84: Remove A Slammer Battery
Chapter 4 Service the Slammer and Slammer FRUs ● Flushes cached data to the Bricks. ● Sets the status of the target CU to Warning. ● Places all filesystems and LUNs on the Slammer in Conservative mode. ● Disables the battery charger on the target CU. After the system is prepared, Guided Maintenance displays a completion message and enables Next.
Page 85: Battery Shelf Life
The battery has an operational charge. “Install Before Note: If the replacement battery FRU date” stays in Warning state for more than one hour, call Oracle Customer Support for recommendations on next steps. After the “Install Call Oracle Shipping a new battery and charging a Before Date”.
Page 86: Battery Operational Life
The time can be up to 18 hrs for a severely discharged battery. If the battery takes longer than 18 hrs to reach a full charge, you should replace the battery. Contact Oracle Customer Support for assistance in checking the state of the batteries or for a replacement.
Page 87: Insert A Slammer Battery
5 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 88 Chapter 4 Service the Slammer and Slammer FRUs Related tasks Attach a Slammer Bezel • About Slammer Battery Replacement...
Page 89: About Slammer Fan Module Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer Fan Module Replacement Each Slammer control unit (CU) has two fan FRUs. The following figure shows a fan FRU, which is composed of a pair of fan assemblies. This means that each CU has four fan assemblies for cooling.
Page 90: Slammer Fan Replacement Tasks
Chapter 4 Service the Slammer and Slammer FRUs Figure 28 Slammer fan location Legend 1 Fan FRU #1, left side with CU 0 fans 1 and 2 4 CU 0 2 Front of Slammer chassis with bezel removed 5 CU 1 3 Fan FRU #2, right side with CU 0 fans 3 and 4 6 Fan fault LED Slammer Fan Replacement Tasks...
Page 91: About Slammer Fan Module Removal
Chapter 4 Service the Slammer and Slammer FRUs Table 16 Slammer fan replacement tasks (continued) Guided Maintenance Task Step 3 Replace Replace the fan FRU: Remove a Slammer Bezel. Remove a Slammer Fan FRU. Insert a Slammer Fan FRU. Attach a Slammer Bezel.
Page 92: Figure 29 Slammer Fan Fru Screws
Chapter 4 Service the Slammer and Slammer FRUs and after 2 When Guided Maintenance prompts you to remove the fan FRU the fans in the FRU have spun down , remove the two screws that secure the fan FRU to the Slammer chassis. Figure 29 Slammer fan FRU screws Legend 1 Screws...
Page 93: About Slammer Fan Module Insertion
4 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 94: About Slammer Motherboard Tray Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer Motherboard Tray Replacement Motherboard replacement requires you to replace the entire motherboard tray. Motherboard replacement in a Slammer disrupts the normal operation of a Pillar Axiom system. To allow the replacement of the motherboard tray in a target control unit (CU), the system induces failover for the target CU to its partner CU.
Page 95: Figure 30 Slammer Motherboard Tray With The Pcie Flyover Card
Chapter 4 Service the Slammer and Slammer FRUs Figure 30 Slammer motherboard tray with the PCIe flyover card Legend 1 Battery housing 5 Motherboard 2 Ejectors 6 Impact connector 3 Fan slots 7 Blind mate connector 4 PCIe connector and PCIe flyover card To replace a motherboard, you replace the motherboard tray.
Page 96: Figure 31 Slammer With Bezel Removed And Motherboard Tray Assembly Location
Chapter 4 Service the Slammer and Slammer FRUs Figure 31 Slammer with bezel removed and motherboard tray assembly location Legend 1 Motherboard tray ejector 2 Motherboard fault LED 3 Slammer front with bezel removed 4 Motherboard tray ejector The following figure shows a motherboard tray ejector. Figure 32 Module ejector Legend 1 Screw...
Page 97: Slammer Motherboard Replacement Tasks
Chapter 4 Service the Slammer and Slammer FRUs connector. The PCIe card is inserted in this riser card to enable a PCIe interface between the motherboard and the NIM. The PCIe riser supports SAN 8 Gb/s FC HBAs and NAS 10 Gb/s HBAs. Figure 33 Flyover connection between the motherboard and NIM Legend 1 Network interface module...
Page 98: About Slammer Motherboard Tray Removal
Chapter 4 Service the Slammer and Slammer FRUs Table 17 Motherboard tray replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU. Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the motherboard FRU: Remove a Slammer Bezel to gain access to the motherboard tray assembly.
Page 99: Remove A Slammer Motherboard Tray
Chapter 4 Service the Slammer and Slammer FRUs ● Stops services on the target CU and flushes battery-backed memory. ● Tells you to remove the AC power cord from the target CU. After the system is prepared, Guided Maintenance displays a completion message and enables Next.
Page 100: Insert A Slammer Motherboard Tray
30 sec. Important! If Guided Maintenance encounters a problem during failback, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. Watch for an Administrator Alert, which may instruct you to restart the system.
Page 101 9 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 102: About Slammer Nim And Hba Card Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer NIM and HBA Card Replacement Network interface module (NIM) replacement disrupts access over those cables that interface with this module. However, if this module is the only failure point and the system is cabled to the customer switches in the manner that we recommend, access to data is not disrupted during the procedure to replace the NIM.
Page 103: Figure 34 Generation 1 Network Interface Module (Optical) Fru
Chapter 4 Service the Slammer and Slammer FRUs The following figure shows an optical Generation 1 NIM. The copper version is the same except for the four network ports, which would be RJ-45 based. The Generation 1 NIM has a PCIX riser to insert PCIX HBAs (both FC and iSCSI). Figure 34 Generation 1 network interface module (optical) FRU Legend 1 Network ports...
Page 104: Figure 35 Generation 2 Network Interface Module Fru With Flyover
Chapter 4 Service the Slammer and Slammer FRUs Figure 35 Generation 2 network interface module FRU with flyover Legend 1 Ejectors 4 PCIe interface (NIM flyover) 2 Network ports 5 HBA cards 3 PCIe slots A Generation 2 NAS NIM supports the 10 Gb/s Ethernet PCIe HBA card. A Generation 2 SAN NIM supports the 8 Gb/s PCIe FC HBA card.
Page 105: Figure 36 Generation 3 Network Interface Module Fru With Flyover
Chapter 4 Service the Slammer and Slammer FRUs ● SAN Slammers: 8 Gb/s PCIe FC HBA with an optional 1 Gb/s PCIX iSCSI HBA. Note: The 8 Gb/s FC HBA has its own unique World Wide Name (WWN). This WWN must be used to update any FC switch configuration data. Note: For the Generation 3 NIM's top PCIe slot, the port numbering is from right to left.
Page 106: Figure 37 Generation 3 Nim With 10 Gb/S Ethernet Hba Card
Chapter 4 Service the Slammer and Slammer FRUs The following figure indicates the 10 Gb/s Ethernet PCIe card in a Generation 3 NIM. Figure 37 Generation 3 NIM with 10 Gb/s Ethernet HBA card Legend 1 10 Gb/s Ethernet HBA card 2 PCIe slots on a PCIe riser to insert PCIe cards 3 PCIX slots on a PCIX riser to insert PCIX cards Note: There are different generations of NIMs available for Slammers.
Page 107: Figure 38 Generation 1 Network Interface Module (Optical) Location
Chapter 4 Service the Slammer and Slammer FRUs Figure 38 Generation 1 network interface module (optical) location Legend 1 CU 0 2 CU 1 3 Fault LEDs for the 2-port NIM 4 Generation 1 network interface module The following figure identifies the location of a Generation 2 or Generation 3 NIM in a Slammer chassis and Fault LED for CU 1.
Page 108: Figure 39 Generation 2 And Generation 3 Network Interface Module Location
The NIMs in both control units (CUs) of a Slammer must be either NAS-specific or SAN-specific. For a NAS Slammer, GbE copper-based and GbE optical-based CUs may coexist. Contact Oracle Customer Support if you want to mix copper and optical CUs within the same Slammer.
Page 109: Network Interface Module Led Status
Chapter 4 Service the Slammer and Slammer FRUs Network Interface Module LED Status Table 18 Slammer network interface module LED status LED identifier and color Meaning Amber Network interface module in this control unit (CU) has failed. No failure is indicated. Slammer NIM Replacement Tasks To replace a Slammer network interface module (NIM) or HBA cards, perform the tasks that are outlined in the following table.
Page 110: About Slammer Nim And Pcie Hba Removal
Chapter 4 Service the Slammer and Slammer FRUs About Slammer NIM and PCIe HBA Removal To help you identify the target control unit (CU) that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target CU. If you click Reverse Identify in the GUI, Guided Maintenance beacons all LEDs except for the target CU.
Page 111: Figure 40 Module Ejector
Chapter 4 Service the Slammer and Slammer FRUs Ejectors look like this: Figure 40 Module ejector Legend 1 Screw 2 Front 3 Back 6 Press both ejectors down firmly to disengage the NIM from the chassis midplane. 7 Slide the NIM out of the chassis and set it aside. 8 If the NIM is a Generation 3 NIM or a Generation 2 NIM, or has an optional PCIX card installed, remove the PCIe and/or optional PCIX card following the appropriate procedure.
Page 112: About Slammer Nim And Pcie Hba Insertion
Chapter 4 Service the Slammer and Slammer FRUs Figure 41 Replacement card faceplate secured to the Slammer chassis Legend 1 Faceplate 2 Network interface module 3 Fiber Channel HBA 4 PCIe slots 5 Screw hole Note: This illustration indicates a typical SAN flyover NIM. The NIM inside your Slammer may look different from the one indicated in the illustration.
Page 113: Insert A Slammer Nim, Pcie Hba, And Pcie Riser
30 sec. Important! If Guided Maintenance encounters a problem during failback, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. Watch for an Administrator Alert, which may instruct you to restart the system.
Page 114 Chapter 4 Service the Slammer and Slammer FRUs 1 If you have not already done so, put on an antistatic wrist strap. Attach the clip to a non-painted metal surface on the Slammer chassis. 2 If you have not already done so, locate and remove the screw that secures the PCI card faceplates to the chassis of the NIM, and the PCI card faceplates for the top PCIe slot.
Page 115 15 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 116: About Pcix Hba Replacement
Chapter 4 Service the Slammer and Slammer FRUs Related concepts About Slammer NIM and PCIe HBA Insertion • Related tasks Insert a Slammer PCIX Card • About PCIX HBA Replacement The PCIX cards are an add-in option. PCIX HBAs include the 1 Gb/s iSCSI and the 2 Gb/s Fiber Channel (FC) cards.
Page 117: Figure 44 Riser Pcix Slots In A Generation 1 Network Interface Module
Chapter 4 Service the Slammer and Slammer FRUs The following figure indicates the PCIX riser in a legacy Generation 1 NIM. The PCIX option card is installed in the top riser slot of the Generation 1 NIM. Figure 44 Riser PCIX slots in a Generation 1 network interface module Legend 1 Riser card PCIX slots (2) The following figure indicates the PCIe riser and the PCIX riser in a Generation 3...
Page 118: Figure 45 Pcie Riser And Pcix Riser In A Generation 3 Nim
Chapter 4 Service the Slammer and Slammer FRUs Figure 45 PCIe riser and PCIX riser in a Generation 3 NIM Legend 1 PCIe slots on a PCIe riser to insert PCIe cards 2 PCIX slots on a PCIX riser to insert PCIX cards 3 Generation 3 NIM Note: These illustrations are representative.
Page 119: About Pcix Hba Removal
Chapter 4 Service the Slammer and Slammer FRUs Table 20 PCIX card replacement tasks Guided Task Maintenance step Step 1 Identify Identify the Target FRU. Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the iSCSI card FRU: Remove a Slammer NIM, PCIe HBA, and PCIe Riser.
Page 120: Figure 46 Pcie Riser Card Removed From The Generation 3 Nim
Chapter 4 Service the Slammer and Slammer FRUs 2 If a PCIe HBA is installed in the NIM, remove the PCIe HBA following the procedure for removing a PCIe HBA. 3 Remove the PCIe riser by loosening the screws that secure it to the bracket through the base board.
Page 121: About Pcix Hba Insertion
Guided Maintenance fails back the target CU from its partner CU. Important! If Guided Maintenance encounters a problem during failback, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. Watch for an Administrator Alert, which may instruct you to restart the system.
Page 122: Figure 47 Pcie Riser Card In A Generation 3 Nim
Chapter 4 Service the Slammer and Slammer FRUs Figure 47 PCIe riser card in a Generation 3 NIM Legend 1 PCIX slots 2 PCIe riser card Tip: Do not remove the screws from the bracket. 4 Locate and remove the screw that secures the PCIX card faceplates to the chassis of the NIM and the PCIX card faceplates.
Page 123 Chapter 4 Service the Slammer and Slammer FRUs 7 Push the connectors on the edge of the card into the PCIX slot by pushing firmly to seat the card. Apply firm pressure on each end of the card alternately until it clicks into place. 8 Screw the PCIX faceplate to the NIM.
Page 124 19 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 125: About Sfp Module Replacement
Chapter 4 Service the Slammer and Slammer FRUs About SFP Module Replacement Small Form Factor Pluggable (SFP) module replacement disrupts access over the optical fiber that connects to this module. However, if this module is the only failure point and the system is cabled to the customer switches in the manner that we recommend, access to data is not disrupted during the procedure to replace the SFP module.
Page 126: Figure 49 Nas 10 Gb/S Ethernet Hba Card
Important! We recommend that you quiesce all hosts that use this data path before you replace an SFP module. Important! Pillar Axiom 600 offers a set of qualified SFP modules for version 2 PIMs, version 2 SATA RAID controllers, and version 2 Fiber Channel (FC) RAID controllers.
Page 127 Chapter 4 Service the Slammer and Slammer FRUs Use of any SFP or SFP Plus modules not provided by Pillar Caution Axiom 600 can lead to performance and reliability issues when unqualified, low quality SFPs are used. Use of third party SFPs can also void the warranty of your Pillar Axiom system, if the third party SFP or SFP Plus module is determined to be the cause of any problems within the Pillar...
Page 128: Figure 51 Slammer Sfp Module Location For Nas Slammer
Chapter 4 Service the Slammer and Slammer FRUs Figure 51 Slammer SFP module location for NAS Slammer Legend 1 Slammer CU 0 4 SFP module port 0 2 Slammer CU 1 5 SFP module port 3 3 Fiber optic cable Figure 52 Optical network port LEDs Legend 1 Network status LEDs...
Page 129: Remove An Sfp Module
Chapter 4 Service the Slammer and Slammer FRUs Table 21 NAS Slammer SFP optical network port status LED identifier and color Meaning Amber (blink) Traffic exists; if off, no traffic exists. Green Link is established; if off, no link exists. Related references 10 Gb/s Ethernet HBA LED Status •...
Page 130: Figure 53 Sfp Module Latch
Chapter 4 Service the Slammer and Slammer FRUs ● Insert the notch on the SFP module face down into the FC ports located in the bottom row of the PIM. ● Insert the notch on the SFP face down in the FC ports located in the version 2 Brick RAID controllers.
Page 131 Chapter 4 Service the Slammer and Slammer FRUs Legend 1 SFP notch face down when inserted in the FS ports located in the top row of the PIM 2 SFP notch face up when inserted in the FS ports located in the bottom row of the PIM Important! Make sure the SFP transceiver or plug is fully inserted and engaged into the slot.
Page 132: About Slammer Power Supply Replacement
Chapter 4 Service the Slammer and Slammer FRUs About Slammer Power Supply Replacement The Pillar Axiom system supports two different power supplies. ● Legacy power supply ● HEPS (high efficiency power supply) Note: The HEPS can be used in a Series 3 or a Series 4 Slammer. It cannot be used in previous Slammer versions.
Page 133: Figure 55 Slammer Cu Legacy Power Supply Location
Chapter 4 Service the Slammer and Slammer FRUs Figure 55 Slammer CU legacy power supply location Legend 1 Power supply 1 on the top 2 Power supply 2 at the bottom 3 Pull loop 4 Power supply LED 5 Release tab The following figure identifies the location of a HEPS within the Slammer chassis and its LED.
Page 134: Slammer Power Supply Replacement Tasks
Chapter 4 Service the Slammer and Slammer FRUs Figure 56 Slammer CU HEPS power supply location Legend 1 Power supply 1 on the left side for CU0 2 Power supply 2 on the right side for CU0 3 Release Tab 4 Power supply LED Note: The power supply in your Slammer chassis may be a little different from the ones indicated above.
Page 135: About Slammer Power Supply Removal
Chapter 4 Service the Slammer and Slammer FRUs Table 22 Power supply replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU. Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the power supply FRU: Remove a Slammer Power Supply.
Page 136: About Slammer Power Supply Insertion
Chapter 4 Service the Slammer and Slammer FRUs 3 For a legacy power supply, slide the power supply's release tab to the left and pull the loop to disengage the power supply from the midplane. 4 Slide the power supply out of the Slammer chassis and set it aside. Immediately replace the component to maintain proper Caution airflow and cooling.
Page 137: Figure 57 Legacy Power Supply Correctly Positioned
Chapter 4 Service the Slammer and Slammer FRUs Figure 57 Legacy power supply correctly positioned Legend 1 Release tab When the power supply is seated correctly, the release tab will lock the power supply in place. About Slammer Power Supply Replacement...
Page 138: Figure 58 High Efficiency Power Supply (Heps) Power Supply Correctly Positioned
4 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 139: About Slammer Private Interconnect Module Replacement
1 PIMs in the Slammer with version 2 PIMs, if you replace all version 1 PIMs at the same time. Note: A multi-Slammer Pillar Axiom 600 system can contain a mix of version 1 and version 2 Slammers. However, a given Slammer cannot mix PIM versions.
Page 140 Pillar Axiom 600 system. After you replace the PIM and attach the power cable, the Pillar Axiom 600 system induces failback for the target CU. Access PIMs from the back of the Slammer chassis, as shown in the following figure.
Page 141: Figure 59 Private Interconnect Module Location (With Pim Version 2)
Chapter 4 Service the Slammer and Slammer FRUs Figure 59 Private interconnect module location (with PIM version 2) Legend 1 CU 0 private interconnect module 2 CU 1 private interconnect module 3 Ejectors 4 SPD LED 5 FRU FLT LED Note: The PIM displayed above is representative.
Page 142: Slammer Private Interconnect Module Led Status
Chapter 4 Service the Slammer and Slammer FRUs Slammer Private Interconnect Module LED Status Table 23 Slammer private interconnect module PIM LED status LED identifier and color Meaning Version 1 PIM: Fibre Channel (FC) switch is not initialized or a problem exists. For the latter, FLT should be amber.
Page 143: About Slammer Private Interconnect Module Removal
Chapter 4 Service the Slammer and Slammer FRUs Table 24 Slammer private interconnect module replacement tasks (continued) Guided Maintenance Task Step 3 Replace Replace the private interconnect module FRU: Remove a Private Interconnect Module. Insert a Slammer Private Interconnect Module. Step 4 Verify Status Performed as part of private interconnect module replacement.
Page 144: Figure 60 Module Ejector
Fibre Channel (FC) cables are color coded and labelled and should match the FC labels attached below the port socket connectors. If the cable and port labels do not match, contact Oracle Customer Support. 4 Disconnect all FC cables from the FC and FS ports in the target CU.
Page 145: About Slammer Private Interconnect Module Insertion
30 sec. Important! If Guided Maintenance encounters a problem during failback, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. Watch for an Administrator Alert, which may instruct you to restart the system.
Page 146 9 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 147 RAID CUs in the system. For every port that has a cable, the port LED should be in one of the following states (if this is not the case, contact Oracle Customer Support: ● Green, which means the FC port is online.
Page 148: Chapter 5 Service The Brick And Brick Frus
I/O traffic. Please contact Oracle Customer Support for help in running Guided Maintenance on FC Bricks. When a Brick storage enclosure or one of its FRUs fails, any or all of the following notification methods occur: ●...
Page 149: Brick Fru Replacement Tasks
Chapter 5 Service the Brick and Brick FRUs Brick FRU Replacement Tasks The following table identifies the FRUs within a Brick, indicates whether the FRU is hot swappable (meaning, can be replaced with out powering down), and lists the replacement tasks for those FRUs. Table 25 Brick FRU replacement tasks Component Failover?
Page 150: Map Of Brick Frus
Chapter 5 Service the Brick and Brick FRUs Table 25 Brick FRU replacement tasks (continued) Component Failover? Task swap? Insert a RAID Expansion Controller. Spare drive Identify the Target FRU. (SATA, Prepare the System for FRU SSD, and Replacement. SATA Remove a Spare Drive.
Page 151: Brick Fru Part Numbers
Chapter 5 Service the Brick and Brick FRUs Figure 62 Schematic of replaceable FC Brick FRUs Legend 1 FC RAID or Expansion Controller, depending on Brick type. Related tasks Identify the Target FRU • Brick FRU Part Numbers Below are the field replaceable units (FRUs) that are in a Pillar Axiom Brick. Table 26 Brick FRUs Part number FRU description...
Page 152 Chapter 5 Service the Brick and Brick FRUs Table 26 Brick FRUs (continued) Part number FRU description 1450-00172-XX 750 GB SATA drive 1450-00266-XX 1 TB SATA drive 1450-00239-XX 2 TB SATA drive, 7200 RPM 1450-00226-XX 2 TB SATA drive, 5400 RPM 1450-00080-XX 73 GB FC drive 1450-00142-XX...
Page 153 Chapter 5 Service the Brick and Brick FRUs Table 26 Brick FRUs (continued) Part number FRU description 1450-00032-XX 250 GB SATA spare drive 1450-00109-XX 400 GB SATA spare drive 1450-00265-XX 500 GB SATA spare drive 1450-00173-XX 750 GB SATA spare drive 1450-00267-XX 1 TB SATA spare drive 1450–00269–XX...
Page 154: About Brick Bezel Replacement
Chapter 5 Service the Brick and Brick FRUs About Brick Bezel Replacement Brick bezels can be replaced while the Brick is operational. The following figure shows a Brick bezel FRU. Figure 63 Brick bezel Related concepts Spare Drive Replacement Tasks •...
Page 155: Remove A Brick Bezel
Chapter 5 Service the Brick and Brick FRUs Note: If the bezel does not light or the FLT LED lights but the GUI indicates normal operation, the bezel is not properly seated. Remove a Brick Bezel 1 Press the button on each ejector tab to unlock the tabs. Figure 64 Brick bezel ejector tabs Legend 1 Button...
Page 156 Chapter 5 Service the Brick and Brick FRUs 3 Press both ejector tabs (if open) until they lock in place. The top hooks should latch with an audible click. If the bezel does not light when you apply power to the system, verify that the top and bottom hooks are all properly engaged.
Page 157: About Brick Drive Replacement
Chapter 5 Service the Brick and Brick FRUs About Brick Drive Replacement A Brick contains two controllers (either a RAID or Fibre Channel Expansion controllers) and 12 drives. Note: SATA Bricks also contain a 13th spare drive. Each controller manages six of those drives. Each controller and its drives form array and reside in a Brick control unit (CU).
Page 158: Figure 66 Location Of A Drive
Chapter 5 Service the Brick and Brick FRUs figure. Drives 0 to 5 are managed by controller 0, while drives 6 to 11 are managed by controller 1. Figure 66 Location of a drive Legend 1 LEDs 7 Drive 3 2 Cam latch button 8 Drive 9 3 Drive 0...
Page 159: Leds On Drive Carriers
The platters may still be spinning and the gyroscope may cause damage. Note: Always use a new Pillar Axiom 600 drive when replacing a drive with or without using Guided Maintenance. ● If a drive fails, do not attempt to recover by removing and reinserting that drive.
Page 160: Figure 67 Drive Carrier Numbering In A Brick And Carrier Leds
Chapter 5 Service the Brick and Brick FRUs When Guided Maintenance beacons the drive to identify it, Guided Maintenance: ● Turns off the top and bottom LEDs. ● Blinks the middle LED. On the front of a Brick chassis (beneath the bezel), you have access to all twelve drive carriers.
Page 161: About Drive Replacement Tasks
Chapter 5 Service the Brick and Brick FRUs Table 28 LEDs on drive carriers Position Color Meaning SATA: Activity from RAID controller 1. Green (blink) FC: Off Not used for FC. Middle Amber Drive has faulted. ● ES module is missing. ●...
Page 162: About Drive Removal From Bricks
Chapter 5 Service the Brick and Brick FRUs Table 29 Drive replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (optional). Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the drive FRU: Remove a Brick Bezel to gain access to the drive.
Page 163: Remove A Brick Drive
Chapter 5 Service the Brick and Brick FRUs ○ The array drive is in a Normal state. ○ The drive has not already been rebuilt on the spare. ○ The spare drive is available. ● If the array drive is in a Normal state and the spare drive is not available, the array rebuilds the data from parity from the existing members of the array onto the replacement drive after the replacement drive is inserted.
Page 164: About Brick Drive Insertion
Important! Pillar Axiom storage systems accept only Oracle-supplied drives. All Oracle-supplied drives are specially branded to indicate that they have been manufactured by Oracle. Drives that currently reside in or once upon a time resided in a Brick enclosure have been branded by the Pillar Axiom system with system serial number (SSN) .
Page 165: Insert A Drive
Chapter 5 Service the Brick and Brick FRUs Using Guided Maintenance, after you have inserted a replacement drive into a Brick enclosure, continue using Guided Maintenance to complete the replacement procedure. If the replacement drive came from a spares kit, the drive acceptance task should begin automatically within a few minutes.
Page 166 LED should light steady green. Important! If the center LED lights amber, the system has rejected the drive or the drive failed to spin up properly. Contact Oracle Customer Support. 4 Determine the disposition of the replacement drive.
Page 167: About Brick Es Module Replacement
Chapter 5 Service the Brick and Brick FRUs About Brick ES Module Replacement Each Brick has a single enclosure services (ES) module. This module reports the temperature of the Brick and the status of the Brick fans and power supplies. There is a digital push button on all Bricks that is used to set the Brick ID: ●...
Page 168: Figure 69 Es Module Location
Chapter 5 Service the Brick and Brick FRUs Figure 69 ES module location Legend 1 Pull tab 4 Brick back 2 Screw 5 Dial settings 3 LEDs 6 Digital push button Related tasks Set the Identity of Bricks • About Brick ES Module Replacement...
Page 169: Brick Es Module Led Status
Chapter 5 Service the Brick and Brick FRUs Brick ES Module LED Status Table 30 Brick ES module LED status LED identifier and Meaning color Left Amber An enclosure-related fault is present. Right Green Brick has power. Note: Guided Maintenance cannot beacon the enclosure services (ES) module to identify it.
Page 170: About Brick Es Module Removal
Chapter 5 Service the Brick and Brick FRUs About Brick ES Module Removal To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you click Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.
Page 171: Figure 70 Es Module Location
0. The digit setting for the FC Expansion Brick is pre-set to 1. However, the digit setting must always be verified during installation. Otherwise, the Pillar Axiom 600 system cannot bring the Brick online. About Brick ES Module Replacement...
Page 172: About Brick Es Module Insertion
Tip: After you install the module, the module performs a self test, which can take up to 10 to 15 sec. The system will not recognize the ES module until the system completes this self test. Oracle recommends that you wait 10 to 15 sec before you perform Step 4.
Page 173 ● If Guided Maintenance displays a verification failed message: ○ Click Try Again and reseat the FRU. If the second attempt is successful, click Next; otherwise, contact Oracle Customer Support to continue Guided Maintenance for the FRU. ○ Click Exit and contact Oracle Customer Support.
Page 174: About Brick Power Supply-Fan Module Replacement
Chapter 5 Service the Brick and Brick FRUs About Brick Power Supply-Fan Module Replacement A Brick has two power supply-fan modules, one on each side of the Brick. Each module provides shared power for the whole Brick and focused cooling for one of the control units (CUs).
Page 175: Figure 72 Brick Power Supply-Fan Module Location
Chapter 5 Service the Brick and Brick FRUs Access power supply-fan modules from the back of the Brick chassis, as shown in the following figure. The figure helps you locate power supply-fan module 1 and its LEDs. Figure 72 Brick power supply-fan module location Legend 1 Power supply-fan module 1 5 LEDs...
Page 176: Brick Power Supply And Fan Module Led Status
Chapter 5 Service the Brick and Brick FRUs Brick Power Supply and Fan Module LED Status Table 32 Brick power supply-fan module LED status LED identifier and Meaning color Amber Power supply-fan module in this controller has failed for one of these reasons: ●...
Page 177: About Brick Power Supply-Fan Module Removal
Chapter 5 Service the Brick and Brick FRUs Table 33 Brick power supply-fan module replacement tasks (continued) Guided Maintenance Task Insert a Brick Power Supply-Fan Module insert the power supply-fan module replacement. Step 4 Verify Status Performed as final step in power supply-fan module replacement.
Page 178: About Brick Power Supply-Fan Module Insertion
Important! If Guided Maintenance encounters a problem at this stage, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. When the FRU replacement process is complete, the Pillar Axiom system reports the status of the FRU.
Page 179 8 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 180: About Brick Raid Controller Replacement
Chapter 5 Service the Brick and Brick FRUs About Brick RAID Controller Replacement Brick storage enclosures contain a number of drives, which are managed by a pair of controllers. Each controller provides access to and control over an array of six drives located within a Brick control unit (CU).
Page 181: Figure 75 Raid Controller Fru In A Sata Brick
Brick chassis. In other words, you cannot use a version 2 SATA controller to replace a legacy version 1 controller. A Pillar Axiom 600 system can, however, contain a mix of version 1 and version 2 SATA Bricks.
Page 182: Figure 76 Version 1 Fc Raid Controller In An Fc Raid Brick
Chapter 5 Service the Brick and Brick FRUs Note: Each Expansion controller provides the FC RAID Brick to which it is connected access to six drives in the FC Expansion Brick. The following figure shows a version 1 FC RAID controller for an FC RAID Brick. Figure 76 Version 1 FC RAID controller in an FC RAID Brick Legend 1 Back view of version 1 FCR controller...
Page 183: Figure 77 Version 2 Fc Raid Controller In An Fc Raid Brick
Chapter 5 Service the Brick and Brick FRUs Figure 77 Version 2 FC RAID controller in an FC RAID Brick Legend 1 Back view of version 2 FCR controller 4 Power LED 2 Screw 5 Locking tabs 3 Fault (FLT) LED 6 FCR controller LEDs Note: The FC RAID controllers displayed above are representative.
Page 184: Figure 78 Raid Controller Fru In A Fc Expansion Brick
Chapter 5 Service the Brick and Brick FRUs Figure 78 RAID controller FRU in a FC Expansion Brick Legend 1 Back view of FCE controller 4 Power LED 2 Screw 5 Locking tabs 3 Fault (FLT) LED 6 FCE controller LEDs Access RAID controllers from the back of the Brick chassis, as shown in the following figure.
Page 185: Fc Raid Brick Led Status
Chapter 5 Service the Brick and Brick FRUs Figure 79 SATA Brick RAID controller location Legend 1 Brick back 5 FLT LED 2 Screw 6 Locking tab 3 FC 0-3 LEDs 7 RAID controller 0 4 PWR LED 8 RAID controller 1 FC RAID Brick LED Status Table 34 FC RAID Brick LED status LED identifier and color...
Page 186: Fc Expansion Brick Led Status
Chapter 5 Service the Brick and Brick FRUs Table 34 FC RAID Brick LED status (continued) LED identifier and color Meaning Green (off), PNET is unavailable. Amber (slow blink) J0 & FC0– Amber (SOS Internal error exists within RAID controller FC blink) interface.
Page 187: Sata Brick Raid Controller Led Status
Chapter 5 Service the Brick and Brick FRUs Table 35 FC Expansion Brick LED status (continued) LED identifier and color Meaning J0 & J1 Amber (SOS Internal error exists within Brick controller FC blink) interface. Amber FC link does not exist. Amber (fast Initializing or self-testing.
Page 188: Brick Raid Controller Replacement Tasks
Chapter 5 Service the Brick and Brick FRUs Table 36 SATA Brick RAID controller LED status (continued) LED identifier and color Meaning Amber An error condition exists. No failure exists. Green Power is available. Power is not available. Because the local RAID controller has no electrical circuit to light its FLT LED, the partner RAID controller lights the LED on the local controller.
Page 189: About Brick Raid Controller Removal
Chapter 5 Service the Brick and Brick FRUs Table 37 RAID or Expansion controller replacement tasks (continued) Guided Maintenance Task Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the RAID or Expansion controller FRU: Remove a RAID or Expansion Controller make room for the RAID or Expansion controller replacement.
Page 190: Remove A Raid Or Expansion Controller
Chapter 5 Service the Brick and Brick FRUs Important! Because replacement RAID CUs from spares have no firmware, if you need to replace both RAID controller CUs in a Brick, it is critical to replace one RAID controller CUat a time. After replacing one RAID controller CU, verify that it is fully online with the correct firmware, and then replace the other RAID controller CU.
Page 191: About Brick Raid Or Fc Expansion Controller Insertion
60 sec, then re-engage the locking tabs with a single motion. If this does not resolve the problem, contact Oracle Customer Support to continue Guided Maintenance for this FRU. 3 Screw the two Phillips screws into the controller casing to secure the locking tabs.
Page 192 6 On the Verify page, click Verify Status. If Guided Maintenance displays a verification failed message, click Try Again and re-seat the FRU. If the second attempt is not successful, contact Oracle Customer Support to continue Guided Maintenance for the FRU.
Page 193: About Sata Brick Spare Drive Replacement
Chapter 5 Service the Brick and Brick FRUs About SATA Brick Spare Drive Replacement Each SATA Brick has a spare drive that provides backup storage capacity for the RAID controllers if any of the 12 standard drives should fail. The following figure shows a spare drive. The following figure identifies the location of the spare drive, which is accessed from the back side of the Brick.
Page 194: Sata Brick Spare Drive Led Status
Chapter 5 Service the Brick and Brick FRUs SATA Brick Spare Drive LED Status Table 38 SATA Brick spare drive LED status LED identifier and Meaning color ACT1 Green RAID controller 1 activity. (blink) The spare drive is not ready for use. Green Drive discovery.
Page 195: About Sata Brick Spare Drive Removal
Chapter 5 Service the Brick and Brick FRUs Table 39 Spare drive replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU. Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace Replace the spare drive FRU: Remove a Spare Drive to make room for the spare drive replacement.
Page 196: About Sata Brick Spare Drive Insertion
Important! If Guided Maintenance encounters a problem at this stage, you must contact Oracle Customer Support to continue Guided Maintenance for this FRU. When the FRU replacement process is complete, the Pillar Axiom system reports the status of the FRU.
Page 197 LED should stop flashing and light steady green within one minute. A burst of flashing should then be seen on the CU 1 and CU 0 LEDs. If the RDY LED continues to flash or the FLT LED lights, contact Oracle Customer Support.
Page 198: Appendix A Safety Statements
Appendix A Safety Statements PPENDIX Safety Statements Introduction to Safety Statements For the Pillar Axiom system, safety statements provide specific warning and cautionary notices about the electrical and weight properties that are associated with a Pillar Axiom system and its hardware components. Introduction to Safety Statements...
Page 199: About Safety Statements
Appendix A Safety Statements About Safety Statements For the Pillar Axiom 600 system, safety statements provide specific warning and cautionary notices about the electrical and weight properties that are associated with a Pillar Axiom 600 system and its hardware components.
Page 200: Warning Notices
Appendix A Safety Statements Warning Notices This hazard symbol means warning. You are in a situation Warning that could cause bodily injury. Before you work on any equipment, be aware of the hazards that are involved with electrical circuitry and be familiar with standard practices for preventing accidents.
Page 201 Appendix A Safety Statements Table 40 Electrical warning in other languages (continued) qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan fØre til personskade.
Page 202 To reduce the risk of electric shock, disconnect all power supply cords to these components before you open their top covers. The Pillar Axiom 600 system operates at high voltages. To Warning protect against physical harm, power off the system whenever possible during installation.
Page 203: Lightning Activity Warning
Appendix A Safety Statements Never block the inlet and outlet holes in the chassis Warning components. Sufficient air circulation is required for the components to operate properly and to avoid a fire hazard. Do not push objects of any kind into the ventilation holes. Such action could result in fire or electrical shock.
Page 204: Power Supply Warning
Appendix A Safety Statements Table 41 Lightning warning in other languages (continued) Aviso Não trabalhe no sistema ou ligue e desligue cabos durante perÍ odos de mau tempo (trovoada). Advertencia No operar el sistema ni conectar o desconectar cables durante el transcurso de descargas eléctricas en la atmósfera.
Page 205 Appendix A Safety Statements Table 42 Power supply warning in other languages (continued) Attention Ne pas toucher le bloc d'alimentation quand le cordon d'alimentation est branché. Avec les systèmes munis d'un commutateur marche-arrêt, des tensions de ligne sont présentes dans l'alimentation quand le cordon est branché, même si le commutateur est ààl'arrêt.
Page 206: Main Power Disconnect Warning
Appendix A Safety Statements Table 42 Power supply warning in other languages (continued) voltajes de lÍ nea en la fuente cuando el cable está enchufado. Varning Vidrör inte strömförsörjningsenheten nä r nä tsladden ä r ansluten. För system med strömbrytare finns det nä tspä nning i strömförsörjningsenheten ä...
Page 207: Power Disconnect Warning
Appendix A Safety Statements Table 44 Installation warning in other languages Waarschuwing Raadpleeg de installatie-aanwijzingen voordat u het systeem met de voeding verbindt. Varoitus Lue asennusohjeet ennen jä rjestelmä n yhdistä mistä virtalä hteeseen. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation.
Page 208: Warning Statement For Norway And Sweden
Appendix A Safety Statements Warning Statement for Norway and Sweden Table 45 Warnings for Norway and Sweden Advarsel Apparatet skal kobles til en jordet stikkontakt. Varning Apparaten skall anslutas till jordat nä tuttag. Restricted Access Area Warning This unit is intended for installation in restricted access Warning areas.
Page 209 Appendix A Safety Statements Table 46 Restricted access warning in other languages (continued) sécurité. L'accès aux zones de sécurité est sous le contr ô le de l'autorité responsable de l'emplacement. Warnung Diese Einheit ist zur Installation in Bereichen mit beschrä nktem Zutritt vorgesehen.
Page 210: Product Disposal Warning
Appendix A Safety Statements Product Disposal Warning Ultimate disposal of this product should be handled Warning according to all national laws and regulations. Product Disposal Warning in Other Languages Table 47 Product disposal warning in other languages Waarschuwing Dit produkt dient volgens alle landelijke wetten en voorschriften te worden afgedankt.
Page 211: Jewelry Removal Warning
Appendix A Safety Statements Jewelry Removal Warning Some equipment is connected to power lines. Before you Warning work on this equipment, remove all jewelry that contains metal. Such jewelry includes rings, necklaces, and watches. Metal objects heat up when connected to power and ground.
Page 212: Qualified Personnel Warning
Appendix A Safety Statements Table 48 Jewelry removal warning in other languages (continued) Avvertenza Prima di intervenire su apparecchiature collegate alle linee di alimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialetti ed orologi). Gli oggetti metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo puòsaldarsi ai terminali.
Page 213: Warning Statement For Finland
Appendix A Safety Statements Table 49 Qualified personnel warning in other languages Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden. Varoitus Ainoastaan koulutettu ja pä tevä henkilökunta saa asentaa tai vaihtaa tä mä n laitteen. Avertissement Tout installation ou remplacement de l'appareil doit être réalisé...
Page 214: Warning Statement For Sweden
Appendix A Safety Statements Warning Statement for Sweden Table 51 Warning statement for Sweden Varning Osynlig laserstrå lning nä r denna del ä r öppen och förregleringen ä r urkopplad. Rikta inte blicken in mot strå len. Power Cabling Warning Secure all power cabling when you install this unit to avoid Warning disturbing field-wiring connections.
Page 215: Supply Circuit Warning
Appendix A Safety Statements Table 52 Power cabling warning in other languages (continued) Advarsel Nå r denne enheten installeres, må alle kraftledninger sikres for å unngå at feltkabelkoblingene forstyrres. Aviso Para evitar problemas com as ligaç ões de rede de campanha, prenda todos os cabos de corrente quando instalar esta unidade.
Page 216: Voltage Mismatch Warning
Appendix A Safety Statements Table 53 Supply circuit warning in other languages (continued) Advarsel Vær nØ ye med å koble enheter til strØ mforsyningskretsen slik at ledningene ikke overbelastes. Aviso Deverá ter precaução ao ligar unidades ao circuito de fornecimento de energia, para não sobrecarregar a instalação.
Page 217: Selv Circuit Warning
Appendix A Safety Statements Table 54 Voltage mismatch warning in other languages (continued) Achtung Bei nicht ü bereinstimmender Spannung kann es zu Gerä teschä den und Feuergefahr kommen. Wenn die auf dem Etikett angegebene Spannung nicht mit der Steckdosenspannung ü bereinstimmt, schließ en Sie das Gerä...
Page 218: Selv Circuit Warning In Other Languages
Appendix A Safety Statements SELV Circuit Warning in Other Languages Table 55 SELV circuit warning in other languages Waarschuwing Om elektrische schokken te vermijden, mogen veiligheidscircuits met extra lage spanning (genaamd SELV = Safety Extra-Low Voltage) niet met telefoonnetwerkspanning (TNV) circuits verbonden worden. LAN (Lokaal netwerk) poorten bevatten SELV circuits en WAN (Regionaal netwerk) poorten bevatten TNV circuits.
Page 219: Incorrect Connection Warning
Appendix A Safety Statements Table 55 SELV circuit warning in other languages (continued) Advarsel Unngå å koble lavspenningskretser (SELV) til kretser for telenettspenning (TNV), slik at du unngå r elektrisk stØ t. LAN-utganger inneholder SELV-kretser og WAN-utganger inneholder TNV-kretser. Det finnes bå de LAN-utganger og WAN-utganger som bruker RJ-45-kontakter.
Page 220: Incorrect Connection Warning In Other Languages
Appendix A Safety Statements Incorrect Connection Warning in Other Languages Table 56 Connection warning in other languages Waarschuwing Incorrecte aansluiting van deze of aangesloten apparatuur op een stopcontact voor algemene doeleinden kan een gevaarlijke situatie tot gevolg hebben. Varoitus Tä mä n laitteen tai siihen liitettyjen laitteiden virheellinen kytkentä...
Page 221: Caution Notices
Caution that of the room. With regard to the maximum rated ambient for Pillar Axiom 600 components, do not reduce the amount of airflow that is required for safe operation. Never block the ventilation holes in a chassis. Sufficient air...
Page 222 Appendix A Safety Statements Qualified personnel are advised to exercise great care at all Caution times when they work on a Pillar Axiom 600 system. Remember to: ● Remove rings, watches, or other jewelry and neckties before you begin any procedure.
Page 223: Appendix B Slammer And Brick Led Status
Important! If you cannot locate the hardware component that needs to be replaced, contact Oracle Customer Support. Tip: Have your system serial number ready. If you contact Oracle Customer Support by telephone, you will need the six digits in the middle of your system serial number.
Page 224 Identify function, so the bezel LEDs do not blink. Note that the other Pilot's LEDs do blink. Note: LED interpretations in this appendix apply to a system after it has powered Related concepts About LED Startup Codes • Related references Oracle Contacts • About LED Status...
Page 225: Slammer Led Status
Appendix B Slammer and Brick LED Status Slammer LED Status Light emitting diodes (LEDs) on a Slammer indicate the status of the controller and its two control units (CUs). The LEDs are located on the bezel and on the front and back of the controller chassis. The following table describes the bezel LED states for the Status, Activity, and Fault LEDs.
Page 226 Appendix B Slammer and Brick LED Status Table 57 LEDs on the Slammer bezel (continued) Status Activity Fault Software Meaning module ● There is a initialization error. ● There is a power supply error. ● The Slammer cannot be powered off due to the thermal or voltage rail...
Page 227: Slammer Battery Led Status
Appendix B Slammer and Brick LED Status Note: The LEDs for a particular CU may not be lit after that CU is prepared for service through the GUI. Figure 81 LEDs on the front of the Slammer chassis Legend 1 CU 0 2 CU 1 3 Fan LEDs 4 Motherboard LEDs...
Page 228: Slammer Fan Led Status
Appendix B Slammer and Brick LED Status Table 58 Slammer battery LED status (continued) Label Color Meaning No failure exists. Slammer Fan LED Status Table 59 Slammer fan LED status Label Color Meaning FAN FLT Amber Fan in this CU has encountered an error or has failed.
Page 229: Figure 82 Leds On The Back Of The Slammer Chassis
Appendix B Slammer and Brick LED Status ○ SAN GBIC for Fibre Channel longwave or shortwave optical connectors ● Private interconnect module ● CU ● Fibre Channel switch (FS) circuits ● Fibre Channel (FC) circuits Figure 82 LEDs on the back of the Slammer chassis Legend 1 Slammer CU with a copper network 6 Optical network port LEDs...
Page 230: Slammer Led Status
Appendix B Slammer and Brick LED Status Slammer LED Status Each Slammer control unit has its own set of LEDs. Use the following tables to interpret the meanings of the LEDs on the back of the Slammer chassis. The table below describes the private interconnect module (PIM) LED states for the Status, Activity, and Fault LEDs.
Page 231 Appendix B Slammer and Brick LED Status Table 61 LEDs on the Slammer LED status (continued) Software Meaning module ● There is a DMS initialization error. ● There is a power supply error. ● The Slammer cannot be powered off due to the thermal or voltage rail being out of bounds.
Page 232: Slammer Fc Circuit Led Status
Appendix B Slammer and Brick LED Status Slammer FC Circuit LED Status Table 62 Slammer FC circuit LED status LED identifier and color Meaning Yellow (blink) FS circuits in this CU have failed. Yellow (solid) Link exists. Green (solid) Link exists. Green (blink) Traffic exists.
Page 233: About Slammer Optical Network Port Status
Appendix B Slammer and Brick LED Status About Slammer Optical Network Port Status Table 65 NAS Slammer SFP optical network port status LED identifier and color Meaning Amber (blink) Traffic exists; if off, no traffic exists. Green Link is established; if off, no link exists. 8 Gb/s Fiber Channel (FC) HBA LED Status Table 66 8 Gb/s FC HBA LED status LED identifier and color...
Page 234: 10 Gb/S Ethernet Hba Led Status
Appendix B Slammer and Brick LED Status Table 66 8 Gb/s FC HBA LED status (continued) LED identifier and color Meaning Note: All three LEDs blinking alternately indicates a firmware error for the 8 Gb/s FC HBA. Note: The blinking of the 8 Gb/s LED and the 2 Gb/s LED indicates that the LED is a beacon.
Page 235: Slammmer Network Interface Module Led Status
Table 69 Slammer power supply LED status LED identifier and color Meaning Amber Power supply in this CU has failed. Contact Oracle Customer Support if this condition persists. Green AC is applied and DC is active. No AC. Slammer High Efficiency Power Supply (HEPS) LED Status...
Page 236: Slammer Private Interconnect Module Led Status
Appendix B Slammer and Brick LED Status Table 70 Slammer High Efficiency Power Supply (HEPS) LED status (continued) LED identifier and color Meaning powered. Contact Oracle Customer Support if this condition persists. Blinking red Persistent warning condition or missing AC.
Page 237 Appendix B Slammer and Brick LED Status Table 71 Slammer private interconnect module PIM LED status (continued) LED identifier and color Meaning No failure exists. Note: The FRU FLT LED is next to the FC 0 connector on the bottom left of the private interconnect module.
Page 238: About Brick Led Status
Appendix B Slammer and Brick LED Status About Brick LED Status Brick LEDs indicate the status of the Brick and disk arrays. For SATA Bricks and FC RAID Bricks, these LEDs also indicate the status of the RAID controllers. The LEDs are on the bezel and on the front and back of the chassis.
Page 239: Leds On Drive Carriers
Appendix B Slammer and Brick LED Status Note: When Guided Maintenance beacons the Brick to identify it, Guided Maintenance: ● Blinks the CU Status LEDs at 2Hz. ● Lights the Fault LED solid amber. LEDs on Drive Carriers When Guided Maintenance beacons the drive to identify it, Guided Maintenance: ●...
Page 240: Figure 84 Drive Carrier Numbering In A Brick And Carrier Leds
Appendix B Slammer and Brick LED Status Figure 84 Drive carrier numbering in a Brick and carrier LEDs Legend 1 CU 1 active 6 Drive 2 2 Ready light 7 Drive 9 3 CU 0 active 8 Drive 10 4 Drive 0 9 Drive 11 5 Drive 1 Each carrier has three LEDs to indicate its status.
Page 241: Guided Maintenance Beacon Leds On Bricks
Appendix B Slammer and Brick LED Status Table 73 LEDs on drive carriers (continued) Position Color Meaning ● ES module is missing. ● Drive has no power. ● Drive has spun down. Green (blink) Drive discovery. The Brick is determining the physical existence of this drive after power up or drive insertion.
Page 242: Figure 85 Leds On The Back Of A Sata Brick
Appendix B Slammer and Brick LED Status ● RAID controller 1—SATA and FC RAID Bricks only ● Enclosure Services (ES) module ● Spare drive—SATA Bricks only ● Two power supply-fan modules Each RAID controller has a set of LEDs to indicate the status of the controller and its FC ports.
Page 243: Figure 86 Leds On The Back Of A Fc Raid Brick
Appendix B Slammer and Brick LED Status Figure 86 LEDs on the back of a FC RAID Brick Legend 1 Power supply LEDs 5 FC RAID controller 1 fault LED 2 ES module LEDs 6 FC RAID controller 1 power LED 3 FC RAID controller 1 LEDs 7 FC RAID controller 0 fault LED 4 FC RAID controller 0 LEDs...
Page 244: Brick Power Supply-Fan Module Led Status
Appendix B Slammer and Brick LED Status Brick Power Supply-Fan Module LED Status Table 74 Brick power supply-fan module LED status LED identifier and Meaning color Amber Power supply-fan module in this controller has failed for one of these reasons: ●...
Page 245: Fc Expansion Brick Led Status
Appendix B Slammer and Brick LED Status Table 75 FC RAID Brick LED status (continued) LED identifier and color Meaning J0 & FC0– Amber (SOS Internal error exists within RAID controller FC blink) interface. Amber FC link does not exist. Amber (fast Initializing or self-testing.
Page 246: Sata Brick Raid Controller Led Status
Appendix B Slammer and Brick LED Status Table 76 FC Expansion Brick LED status (continued) LED identifier and color Meaning Amber FC link does not exist. Amber (fast Initializing or self-testing. blink) Green (slow Connecting to or waiting for FC link. blink) Green FC link exists.
Page 247: Brick Es Module Led Status
Appendix B Slammer and Brick LED Status Table 77 SATA Brick RAID controller LED status (continued) LED identifier and color Meaning No failure exists. Green Power is available. Power is not available. Brick ES Module LED Status Table 78 Brick ES module LED status LED identifier and Meaning color...
Page 248: Appendix C Slammer Led Startup Progress Codes
Tip: The FLT, ST, and ACT LED indicators are duplicated on the upper left of the PIM in the rear of the Pillar Axiom 600 system. If the Slammer halts during startup, the three LEDs on the back of the chassis (FLT, ACT, and ST) or the three LEDs on the bezel (Status, Activity, and Fault) help you identify where the Slammer halted in the startup sequence.
Page 249: About Slammer Led Codes
Appendix C Slammer LED Startup Progress Codes About Slammer LED Codes The Slammer bezel has Fault, Status, and Activity LEDs that can display various colors and blink rates. These LEDs also appear on the private interface module at the back of the Slammer chassis, and are labeled FLT (Fault), ACT (Activity), and ST (Status).
Page 250: Slammer Led Startup And Halt Codes
Appendix C Slammer LED Startup Progress Codes Slammer LED Startup and Halt Codes The following table describes the meaning of the Slammer startup and halt codes as indicated by the LEDs. The system may go through this sequence more than once if the network is having trouble responding.
Page 251: Table 80 Slammer Led Boot Block Error Codes
Appendix C Slammer LED Startup Progress Codes Table 80 Slammer LED boot block error codes Code Software module Meaning Rapid Rapid EEL_BATTERY_MISSING_ERR Battery is not orange green present. Rapid Slow green EEL_BATTERY_LOW_ERR Battery orange voltage is low (below 5.5 V). Slow Rapid EEL_VRT_CLEAR_ERR...
Page 252 Appendix C Slammer LED Startup Progress Codes Table 80 Slammer LED boot block error codes (continued) Code Software module Meaning should have been set. Rapid Rapid EEL_CLAMP_STATUS_UNKNOWN_ CPLD green green memory clamp is in an indeterminate state. Rapid Slow green EEL_CRC_FAILED A PROM green...
Page 253: Table 81 Slammer Led Ram Loader Codes
Appendix C Slammer LED Startup Progress Codes Table 80 Slammer LED boot block error codes (continued) Code Software module Meaning console output for details. Table 81 Slammer LED RAM loader codes Code Software module Meaning Rapid EEL_MAIN Entered "C" code main routine.
Page 254 Appendix C Slammer LED Startup Progress Codes Table 81 Slammer LED RAM loader codes (continued) Code Software module Meaning environment only). Rapid Slow EEL_CONTINUE Exited the orange ramloader monitor (diagnostic environment only). Rapid Slow Green EEL_MPOST About to enter orange MPOST (diagnostic environment...
Page 255: Table 82 Slammer Led States After Post Process Completion
Appendix C Slammer LED Startup Progress Codes Table 81 Slammer LED RAM loader codes (continued) Code Software module Meaning Rapid Rapid Green EEL_UNSUPPORTED_MEM_CONFI The installed green memory configuration is not valid. Rapid Rapid Slow EEL_EEPROM_DATA_ERROR Unrecognized green orange DIMM size is installed.
Page 256 Appendix C Slammer LED Startup Progress Codes Table 82 Slammer LED states after POST process completion (continued) Code Meaning Variable Green The Slammer has booted and is waiting for the Pilot. The ACT LED tracks activity and is variable. Related references Slammer LED Status •...
Page 257: Appendix D Pillar Axiom Component Power Consumption
Axiom 600 PDUs support multiple ranges of voltage and the current rating on the PDU breakers varies with the external available power. The external available power determines the number of Pillar Axiom 600 components that can be connected to the PDU port groups or circuit breakers (CB). If the voltage of the...
Page 258: Figure 88 Single-Phase 20A Pdu Circuit Breakers (Front View)
Appendix D Pillar Axiom Component Power Consumption ● For CB 2, four outlets are located at the back of the PDU and four are located at the front, next to the circuit breakers. Each circuit can carry the following current loads: ●...
Page 259: Figure 89 Single-Phase 20A Pdu Outlet Distribution (Back View)
Appendix D Pillar Axiom Component Power Consumption Figure 89 Single-phase 20A PDU outlet distribution (back view) Legend 1 Power inlet 2 Circuit breaker 2 (which also switches four additional outlets on the front of the PDU) 3 Circuit breaker 1 About Component Power Consumption...
Page 260: About Three-Phase Pdus
Appendix D Pillar Axiom Component Power Consumption Figure 90 Single-phase 30A PDU circuit breakers and outlets Legend 1 Switch for circuit breaker 1 2 Switch for circuit breaker 2 3 Plugs controlled by circuit breaker 2 4 Plugs controlled by circuit breaker 1 Note: The 30A PDU is rated at 24A output, but each 15A circuit breaker is rated for 12A output.
Page 261: Figure 91 Front View Of The Three-Phase Pdu
Appendix D Pillar Axiom Component Power Consumption Figure 91 Front view of the three-phase PDU Legend 1 Phase X power switch 2 Phase Y power switch 3 Phase Z power switch 4 Circuit breaker About Component Power Consumption...
Page 262: Figure 92 Back View Of The Three-Phase Pdu
Appendix D Pillar Axiom Component Power Consumption Figure 92 Back view of the three-phase PDU Legend 1 Input power cable 2 Phase X outlet bank 3 Phase Y outlet bank 4 Phase Z outlet bank About Component Power Consumption...
Page 263: About Pdu Connections
Appendix D Pillar Axiom Component Power Consumption About PDU Connections Pillar Axiom 600 racks come with the Brick power cords or Wye power cables pre-installed in the rack with colored tie wraps. These Wye power cables are ready to be plugged into the back of each Brick.
Page 264: Figure 93 Pdu Connections (1X3 Pillar Axiom System) 115V, 20A (Two Pdus)
Appendix D Pillar Axiom Component Power Consumption Figure 93 PDU connections (1X3 Pillar Axiom system) 115V, 20A (two PDUs) Legend 1 Brick 3 6 Pilot CU 0 2 Brick 2 7 Pilot CU 1 3 Brick 1 8 PDU 2 4 Slammer 1 CU 0 9 PDU 1 5 Slammer 1 CU 1...
Page 265: About Cabling 230V, 30A And 208V, 30A Single-Phase Pdu
Note: For more information on Pillar Axiom systems with Fibre Channel (FC) Bricks, solid-state drive (SSD) Bricks or a mix of Brick types, contact Oracle Customer Support. FC Bricks require a higher load of current and requires you to use more PDUs at 208V power.
Page 266: About Cabling 115/208V 30A Three-Phase Pdus
Appendix D Pillar Axiom Component Power Consumption Figure 94 Sample power cabling scheme with 230V (one circuit shown) Legend 1–16 (Brick 16 through Brick 1): SATA, 1.17A drawn 21 Total 7.08A drawn 17 Slammer CU 0: 1.525A drawn 22 Total 7.08A drawn 18 Slammer CU 1: 1.525A drawn 23 Total 6.07A drawn 19 Pilot: 0.8A drawn...
Page 267 To add a second Slammer, remove two Bricks that are plugged into phase A and phase C. Note: For more information on Pillar Axiom systems with Fibre Channel (FC) Bricks, solid-state drive (SSD) Bricks or a mix of Brick types, contact Oracle Customer Support. About PDU Connections...
Page 268: Figure 95 Pdu Connections For 115/208V, 30A Power (Two Pdus)
Appendix D Pillar Axiom Component Power Consumption Figure 95 PDU connections for 115/208V, 30A power (two PDUs) Legend 1 Brick 14 5 Brick 10 9 Brick 6 13 Brick 2 17 Pilot CU 0 2 Brick 13 6 Brick 9 10 Brick 5 14 Brick 1 18 Pilot CU 1...
Page 269 Appendix D Pillar Axiom Component Power Consumption Note: The previous figure shows the power cable configuration for a two-PDU, 115/208V, 30A, three-phase system. It shows half of the power cables. A fully cabled, 115/208V, 30A, two-PDU system connects the redundant power cables to PDU 2 in a similar pattern.
Page 270: Component Configuration Limits For Single-Phase Service
Note: The table represents only SATA Bricks of highest power. For more information on Pillar Axiom systems with Fibre Channel (FC) Bricks, solid state drive (SSD) Bricks or a mix of Brick types, contact Oracle Customer Support. Component Configuration Limits for Single-Phase Service...
Page 271: Table 84 System Configuration Limits For 230V, 30A Or 208V, 24A Service
Note: The table represents only SATA Bricks of highest power. For more information on Pillar Axiom systems with Fibre Channel (FC) Bricks, SSD Bricks or a mix of Brick types, contact Oracle Customer Support. Component Configuration Limits for Single-Phase Service...
Page 272 Appendix D Pillar Axiom Component Power Consumption Note: For information on the electrical requirements of a specific Pillar Axiom component or mix of various components, contact Oracle Customer Support. Component Configuration Limits for Single-Phase Service...
Page 273: Appendix E Return A Failed Component
Contact Oracle Customer Support to get replacement parts for those that have failed during their warranty or support period. The customer support representative will assist you in arranging shipment of the defective part to Oracle and requesting shipment of the replacement part to you. About Return of Failed Components...
Page 274: Appendix F Pillar Axiom Hardware Specifications
Pillar Axiom Hardware Specifications About Hardware Specifications Hardware specifications (sometimes called data sheets): ● Describe the system's operating environment. ● List the agency approvals. ● List physical attributes of the Pillar Axiom 600 system and its hardware components. About Hardware Specifications...
Page 275: About Pillar Axiom 600 Hardware Specifications
Pillar Axiom Rack Hardware Specification • System Power Requirements Pillar Axiom 600 systems require at least two feeds, in which both have one of the power input characteristics shown below. The voltage and frequency show minimum and maximum values. ● 100-120VAC, 50–60Hz, 20A ●...
Page 276: System Environmentals
(20°C/hr) gradient +41 to 104°F (+5 to 40°C) Up to 10,000 feet elevation: +41 to 95°F (+5 to 35°C) Non- -22 to 158 °F 5–95% 104°F 54°F/hr operational (-30 to 70 °C) (40°C) (30°C/hr) About Pillar Axiom 600 Hardware Specifications...
Page 277: Table 88 System Acoustics Specification
Note: For Bricks that have five-platter drives, the maximum ambient operational temperature from 7000 feet to 10,000 feet is 95°F (35°C). System Acoustics Acoustics for a Pillar Axiom 600 system that comprises the following components were tested to ISO 7779 by standard specifications: ● One Pilot ●...
Page 278: System Regulatory Agency Compliance
Administered using the Telcordia GR-63 CORE test specifications. Tested with the rack inside a shipping crate. System Regulatory Agency Compliance Agency approvals are based on a Pillar Axiom 600 system that consists of: ● One Pilot ● Two Slammers ● Twelve Bricks...
Page 279: Table 90 Safety, Quality, And Environmental Standards
We offer customers a recycle program to properly dispose of surplus products and products that have reached their end of life. Equipment that is returned to Oracle through this program is disposed of in an environmentally safe manner using processes...
Page 280 Oracle will apply Pb-free solder technologies to product designs as required by legislation. ISO 9001:2000 Registered manufacturing process. Compliance packaging label: SPS1. Compliance packaging label: SPR1. Compliance packaging label: SPA1. KCC-SPS1. KCC-SPR1. About Pillar Axiom 600 Hardware Specifications...
Page 281: Electromagnetic Emissions And Immunity
○ EN 61000-4-4 Electrical fast transients/burst:±1 kV AC,±0.5 kV I/O ○ EN 61000-4-5 Surges±1 kV differential mode,±2 kV common mode ○ EN 61000-4-6 Conducted immunity: 3V ○ EN 61000-4-11 Supply dips and interruptions: 30% and 100% ● VCCI (Japan): SABS About Pillar Axiom 600 Hardware Specifications...
Page 282: Fcc Warning Statement
Changes or modifications that are not expressly Caution approved by the party that is responsible for compliance could void the user’s authority to operate the equipment. About Pillar Axiom 600 Hardware Specifications...
Page 283: European Union Compliance Statement
○ EN 61000-4-5 Surges ±1 kV differential mode,±2 kV common mode ○ EN 61000-4-6 Conducted immunity: 3V ○ EN 61000-4-8 PFMF ○ EN 61000-4-11 Supply dips and interruptions: 30% and 100% System Packaging and Transportation Packaging meets the following requirements: About Pillar Axiom 600 Hardware Specifications...
Page 284: System Warranty
GR-63-CORE, Packaged Equipment Shock (4.3.1), Office Vibration (4.4.3) and Transportation Vibration (4.4.4). System Warranty Hardware components in a Pillar Axiom 600 system are covered by a three-year warranty. Note: The hardware and software warranty for all Pillar Axiom 600 products applies to the system, not to individual components like Slammers and Bricks within the system.
Page 285: About Pilot Hardware Specifications
Appendix F Pillar Axiom Hardware Specifications About Pilot Hardware Specifications A Pilot is an active management and provisioning front end as well as the administrator interface to a Pillar Axiom 600 system. Pilot Dimensions and Weight Table 92 Pilot dimensions and weight (both control units)
Page 286: Pilot Regulatory Agency Compliance
Appendix F Pillar Axiom Hardware Specifications Table 93 Pilot power characteristics (for each control unit) (continued) Power characteristic Value Maximum heat dissipation 750BTU/hr AC plug type 2 IEC 320 connection Pilot Regulatory Agency Compliance This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules.
Page 287: Pilot Packaging And Transportation
Appendix F Pillar Axiom Hardware Specifications Table 94 Pilot safety and quality standards (continued) Logo Standard Conformite Europeenne /DoC Pilot Packaging and Transportation Pilot packaging meets the following requirements: ● For packages under 150 lb—International Safe Transit Association (ISTA 2A) Procedures 1 and 2. ●...
Page 288: About Slammer Hardware Specification
Appendix F Pillar Axiom Hardware Specifications About Slammer Hardware Specification Slammers are fully redundant controllers within a Pillar Axiom 600 system. A Slammer can be ordered as either a SAN or a NAS front end. Slammer Dimensions and Weight Table 95 Slammer dimensions and weight...
Page 289: Slammer Regulatory Agency Compliance
Appendix F Pillar Axiom Hardware Specifications Table 96 Slammer power characteristics (continued) Power characteristic Value AC plug type Four IEC 320 C13 connection Slammer Regulatory Agency Compliance Slammers comply with the following regulatory agency requirements. Table 97 Slammer safety and quality standards Logo Standard FCC (United States).
Page 290 Appendix F Pillar Axiom Hardware Specifications ● For packages over 150 lb—Network Equipment Building System (NEBS) core standards. GR-63-CORE, Packaged Equipment Shock (4.3.1), Office Vibration (4.4.3) and Transportation Vibration (4.4.4). About Slammer Hardware Specification...
Page 291: About Brick Hardware Specification
Appendix F Pillar Axiom Hardware Specifications About Brick Hardware Specification A Brick is a high-performance disk subsystem with an optimized, proprietary RAID controller. Brick Dimensions and Weight Table 98 Brick dimensions and weight Attribute Value Height 3.5 inches (8.89 centimeters); Width 17.72 inches (45 centimeters) Depth...
Page 292: Brick Regulatory Agency Compliance
Maximum heat dissipation 1127 BTU/hr AC plug type Two IEC 320 connections Brick Regulatory Agency Compliance Pillar Axiom 600 Bricks comply with the following regulatory agency requirements. Table 100 Brick safety and quality standards Logo Standard FCC (United States). This device complies with FCC Rules Part 15.
Page 293: Brick Packaging And Transportation
Appendix F Pillar Axiom Hardware Specifications Table 100 Brick safety and quality standards (continued) Logo Standard ISO 9001:2000 Registered manufacturing process Brick Packaging and Transportation Packaging meets the following requirements: ● For packages under 150 lb—International Safe Transit Association (ISTA 2A) Procedures 1 and 2.
Page 294: Pillar Axiom 600 Pdu Hardware Specification
Appendix F Pillar Axiom Hardware Specifications Pillar Axiom 600 PDU Hardware Specification If you install non-Oracle PDUs, they must meet the Pillar Axiom 600 PDU specification, as outlined below. When you intend to use non-Oracle PDUs, check first with your Oracle Account Representative to ensure you do not jeopardize your system warranty by installing the non-Oracle PDUs.
Page 295 25 db @ 1MHz. Differential mode: Differential mode: Differential mode: 30 db @ 1MHz. 30 db @ 1MHz. 22 db @ 1MHz. MHz/db: . MHz/db: .15/6, .50 MHz/db: .15/6, .50 15/6, .50 Surge 270VAC 320VAC 275VAC suppression Pillar Axiom 600 PDU Hardware Specification...
Page 296: Pillar Axiom Rack Hardware Specification
Appendix F Pillar Axiom Hardware Specifications Pillar Axiom Rack Hardware Specification A Pillar Axiom 600 42U rack can contain any combination of: ● One Pilot. ● One to four Slammers, which can be a mix of network attached storage (NAS) and storage area network (SAN) Slammers.
Page 297 Appendix F Pillar Axiom Hardware Specifications Table 102 Rack specifications for a Pillar Axiom 600 system (continued) Criteria Pillar Axiom rack Non-Pillar Axiom rack (minimum requirements) Depth (outside) 39.5 inches (100.3 centimeters) 43 inches (109.2 centimeters) maximum Front door ● Vented ●...
Page 298: Figure 96 Maximum Tilt Angles For Stationary Pillar Axiom 42U Racks
Appendix F Pillar Axiom Hardware Specifications Table 102 Rack specifications for a Pillar Axiom 600 system (continued) Criteria Pillar Axiom rack Non-Pillar Axiom rack (minimum requirements) ● 64 outlets (for single phase PDU) Note: 48 outlets (for three phase PDUs) with two maximum PDUs (115/208V 30A for US and 230/400V 16A for EU).
Page 299: Index
Index 10 Gb/s Ethernet HBA LED status LED status part number 8 Gb/s Ethernet HBA replacement task summary LED status bezels, Pilot how to attach remove accessing the system LEDs acoustics specifications part number additional resources replacement task summary altitude specifications bezels, Slammer attach how to...
Page 300 (CLI) drives, Brick how to binding to a Brick access the system branding components, Pillar Axiom 600 system how to technical specifications insert components, Pillar Axiom hardware remove covered in Service Guide LED status...
Page 301 location LED status part numbers (FC) FC cards, Slammer part numbers (SATA) part number removal FC circuits, Slammer replacement task summary LED status FC RAID controllers, Brick how to insert education programs remove electrical safety issues types list of hazards (translated) FCC agency electromagnetic emissions and immunity compliance statement...
Page 302 Slammer hardware, Pillar Axiom codes LED boot-up codes halt, system LED statuses evaluate Slammer LED codes non-Oracle components Slammer LEDs identify problem service procedures hardware problems Bricks CU failback after FRU replacement Pilots how to Slammers enter Guided Maintenance...
Page 303 See network interface modules, Slammer. notice conventions, safety LED codes, Slammer during halt during startup online help LED blink rates Oracle Technical Network (OTN) LED statuses outlets, PDU power 10 Gb/s Ethernet HBA cabling 8 Gb/s Ethernet HBA 115V, 20A (2 PDUs)
Page 304 134 , 235 208V, 30A 3-phase replacement task summary 230V, 30A (2 PDUs) power supply-fan modules, Brick power ratings how to Pillar Axiom 600 system insert hardware specifications remove Pillar Axiom storage system LED status how to location...
Page 305 part number bezels replacement task summary fan modules recharge time, battery motherboard trays recovery files, Pilot network interface modules reset configuration parameters PCIX cards recovery, Slammer CU power supplies recycling program private interconnect modules regulatory agency compliances SFP modules electromagnetic emissions and immunity reset safety and quality standards configuration parameters, Pilot...
Page 306 replace Pilot control units bezels replace SFP modules fan modules replace Slammer batteries FC ports replace Slammer bezels FS ports replace Slammer fan modules HEPS power supply replace Slammer motherboard trays network interface module replace Slammer network interface modules network ports power supply replace Slammer PCIX cards private interconnect module...
Page 307 typographical conventions USB keys verify status after FRU replacements vibration specifications, system Warning signal words warnings in English non-English translations 28 , 284 warranty information write-through cache mode...

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