Toshiba e-STUDIO 550 Servicec Support Manual page 5

11. Appendix - Optional Controller Features ........................11-1
A. Each Controller in Market Map.......................................................................11-1
B. Controller Functions .......................................................................................11-2
C. GA-1140 Specifications .................................................................................11-5
System requirements................................................................................................................. 11-5
Connector cable ......................................................................................................................................................... 11-5
For Windows............................................................................................................................................................... 11-5
For Macintosh............................................................................................................................................................. 11-6
TopAccess.................................................................................................................................................................. 11-6
Network server ........................................................................................................................................................... 11-6
Applications................................................................................................................................ 11-7
Command WorkStation .............................................................................................................................................. 11-7
Fiery FreeForm........................................................................................................................................................... 11-7
Fiery WebTools .......................................................................................................................................................... 11-7
DocBuilder/DocBuilder PRO ...................................................................................................................................... 11-7
D. GL-1020 Specifications..................................................................................11-8
System requirements................................................................................................................. 11-8
Connector cable ......................................................................................................................................................... 11-8
For Windows............................................................................................................................................................... 11-8
For Macintosh............................................................................................................................................................. 11-9
For UNIX..................................................................................................................................................................... 11-9
TopAccess.................................................................................................................................................................. 11-9
Network server ......................................................................................................................................................... 11-10
Applications.............................................................................................................................. 11-10
GL-DocMon .............................................................................................................................................................. 11-10
E. Service Support............................................................................................11-11
Service Policy .......................................................................................................................... 11-11
Internet FYI Portal - Training ................................................................................................... 11-11
Internet FYI Portal - TECH-TO-GO ......................................................................................... 11-12
Technical Support Hotline........................................................................................................ 11-12
On-Site Support ....................................................................................................................... 11-14
F. Technical Training- Controllers.....................................................................11-15
Training Program ..................................................................................................................... 11-15
Who Should Attend Training.................................................................................................... 11-15
Training Prerequisites.............................................................................................................. 11-15
What The Training Covers (Course Content) .......................................................................... 11-16
Training Locations ................................................................................................................... 11-16
Training Format ....................................................................................................................... 11-17
Training Equipment.................................................................................................................. 11-17
Documentation......................................................................................................................... 11-17
Controller Service Kits ............................................................................................................. 11-18
Dealer-Administered Technical Education Program (DATE) .................................................. 11-18
G. Service Requirements .................................................................................11-19
Service Authorization............................................................................................................... 11-19
Service Recommendations...................................................................................................... 11-19
H. Warranty ......................................................................................................11-20
Warranty Policy........................................................................................................................ 11-20
Toshiba America Business Solutions, Inc. Limited Warranty .................................................. 11-20
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