Controller Service Kits; Dealer-Administered Technical Education Program (Date) - Toshiba e-STUDIO 550 Servicec Support Manual

Controller Service Kits

Following is a list of unique Controller Service Kits (not used on other models) for the GA-1040 and
GA-1140. One set of these kits is given to each technician attending Controller Essentials School.
Dealers will be billed at stated prices.
Additional kits can be ordered through EID's standard parts ordering procedure or via FYI.
GA-1040 CD Service Kit
GA-1040 Media Kit
GA-1140 Service Kit

Dealer-Administered Technical Education Program (DATE)

Toshiba's Dealer-Administered Technical Education Program will not be available for the Controller
Essentials class. However, if the dealership desires to participate in the DATE Program, the following is
a brief outline of the program requirements.
To be a DATE Program participant, a dealer must have on file a current DATE Program Policy and
Procedures Acknowledgment for the specified location. The criteria to be a DATE dealer is detailed in
the Acknowledgment, however, below are some of the basic requirements:
• The dealer must be active with a current Dealer Agreement.
• A minimum classroom size of approx. 450 sq. ft is required to accommodate four technicians and
two fully configured systems. Larger classes with added technicians call for an additional 90-
square -feet per technician.
• The designated dealer instructor must posses a minimum of three years experience repairing and
maintaining copiers.
• The dealer instructor must have successfully completed one of the train-the-trainer courses
recommended by Toshiba.
• The dealer instructor must achieve a final grade score of 90 percent or better to be to be allowed to
teach the same DATE Program.
e-STUDIO550/650/810 Appendix
Description
11-18
Part Number
45016848
45018041
45028763
July 2002 ©TOSHIBA TEC