Alliance Laundry Systems ATE50FGP171TW01 Troubleshooting Manual

Alliance Laundry Systems ATE50FGP171TW01 Troubleshooting Manual

Home stacked washer/dryers
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Home Stacked
Washer/Dryers
Refer to Page 6 for Model Numbers
SWD452C
Part No. 802643R1
www.comlaundry.com
June 2009

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Summary of Contents for Alliance Laundry Systems ATE50FGP171TW01

  • Page 1 Home Stacked Washer/Dryers Refer to Page 6 for Model Numbers SWD452C Part No. 802643R1 www.comlaundry.com June 2009...
  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 4 46. Thermal Fuse (Electric Models) ..........68 47. Heater Assembly (Electric Models)..........68 48. Cycling or Limit Thermostat............68 49. Door Switch ................68 Section 8 – Internal Wiring of Dryer Motor Switch......69 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 5: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded and to reduce the risk of fire, electric shock, serious injury, or death. W284 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 6: Locating An Authorized Servicer

    Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
  • Page 7: Section 2 - Introduction

    When calling or writing about your product, be sure to mention model and serial numbers. Model and serial Nameplate numbers are located on nameplate(s) as shown. SWD1199P 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 8: Model Identification

    Introduction Model Identification Information in this manual is applicable to these washers. ATE50FGP171TW01 ATG50FGP111TW01 CTSA7AWN CTSA7AWN1500 CTSA9AWN © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 9: How Your Stacked Washer/Dryer Works

    Pressure Switch (Located inside control cabinet) Control Mixing (Located inside Valve control cabinet) Inner Basket Outer Inverter Control (Mounted to base of washer) SWD828N Electric Drain Pump Motor 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 10 The regular and perm press agitate cycles tumble the If this switch opens during a spin step, inverter clothing in a clockwise direction for a period of 15 control immediately stops and then restarts spin. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 11: Section 3 - Troubleshooting

    The knocking may occur during a pulse spin and fade after reaching a higher RPM. To correct this condition, replace the belt. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 12: No Spin Due To Out-Of-Balance Switch Wiring Problem Starting Serial Nos. Beginning 0307

    An open reading indicates a bad switch or Figure 1. wire harness problem. Wire Clamp Third Section of Tape 45 degrees Wire Tie First Section of Tape FLW1842B Figure 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 13: Section 4 - Dryer Troubleshooting

    • Washer motor not grounded! Disconnect electric power before servicing motor. W502 IMPORTANT: Refer to wiring diagram for aid in testing dryer components. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 14: No Timer Advance In Automatic Cycles

    UNPLUG dryer, remove wire at terminal “A” on timer and perform an ohms check on wire continuity between the heating element and timer. If the wire shows continuity, replace timer. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 15 (located on the blower assembly). If the wire shows continuity, reattach the wire on terminal “T” of timer. Replace cycling thermostat and check for proper operation. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 16: Dryer Motor Does Not Run

    Is loading Close door. windings and door closed? main windings. Continued on Test switch and next page. Is door switch replace if inoperative? inoperative. SWD1706S-a © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 17 Replace motor if shaft is locked up. Is motor wire Firmly press harness connection connection block onto block loose? motor switch. SWD1706S-b 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 18: Dryer Stops In Cycle; Quits After The First Few Loads; Has A Burning Smell; Cycles On Motor Thermal Protector

    Check fan for cylinder seals and item caught in obstruction. glides for wear or fan? damage. Check for clothes lodged between cylinder baffle and bulkhead. SWD1690S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 19: Dryer Motor Runs But Cylinder Does Not Turn

    Is belt routed on wrong side Reroute belt. of idler lever? Is idler arm Replace idler arm. bent? Is there oil on Wipe oil from cylinder? cylinder. SWD1691S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 20: Dryer Motor Does Not Stop

    Test switch and Is door switch replace if inoperative? inoperative. Test timer and Is timer replace if inoperative? inoperative. SWD1707S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 21: Dryer Runs Only When Door Is Open

    9. Dryer Runs Only When Door is Open Dryer runs only when door is open. Rewire door Is door switch switch. Refer to miswired? wiring diagram. Replace door switch. SWD1693S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 22: Dryer Heating Assembly Does Not Heat Or Burner Does Not Ignite

    FLUFF, inoperative. or inoperative? Electric Test thermal Models: Is fuse and thermal fuse replace if inoperative? inoperative. Continued on next page. SWD1708S-a © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 23 Test igniter and replace if Gas Models: inoperative. Is igniter Refer to Dryer inoperative? Test Procedures section. Is wiring Refer to wiring broken, loose diagram. or incorrect? SWD1708S-b 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 24: Igniter Does Not Glow (Gas Supply Sufficient) - Gas Dryer Models

    (pink and and wiring. blue wires)? Has flame sensor failed Replace sensor. with contacts open? Is igniter broken Replace igniter. or open? SWD1695S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 25: Burner Ignites And Goes Out Repeatedly - Gas Dryer Models

    Check gas supply and pressure. Is gas supply Make sure gas insufficient? shut-off valve is turned on. SWD1696S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 26: Igniter Glows But Burner Does Not Ignite - Gas Dryer Models

    Are igniter Loosen screw and and bracket properly position improperly igniter and bracket installed on on burner tube burner tube assembly. assembly? SWD1697S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 27: Dryer Heater Assembly Or Burner Shuts Off Prematurely

    Is wiring Refer to wiring Gas Models: broken, loose Adjust flame. diagram. Is burner or incorrect? Refer to flame Adjustments improperly section. adjusted? SWD1709S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 28: Dryer Heater Assembly Or Burner Repeatedly Cycles Off On Limit Thermostat

    Is limit thermostat Replace Is there lint in Disassemble cycling at too thermostat. internal dryer dryer ductwork low a ductwork? and clean. temperature? Continued on next page. SWD1710S-a © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 29 Is there an air replace seal if leak at blower necessary. seal? Check and Is there an air replace seal(s) leak at cylinder seal(s)? if necessary. SWD1710S-b 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 30: Dryer Heater Assembly Or Burner Does Not Shut Off

    Motor does Motor Does Not not stop? Stop paragraph. Is wiring Refer to wiring incorrect? diagram. Remove heater Has heater assembly and assembly check for short. shorted? SWD1700S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 31: Clothes Do Not Dry In Dryer

    Gas small? load. Company to correct. Is there excessive Clean lint Is belt Check for filter. lint on lint installed proper filter? improperly installation. (low RPM)? SWD1711S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 32: Timer Does Not Advance In Automatic Cycle

    4. Seal between cylinder Instructions system and front or rear bulkhead. (supplied with unit) improper or 5. Gap between air duct and for exhaust inadequate? filter mounting. requirements. SWD1712S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 33: Clothes Are Too Hot When Removed From Dryer

    5. Gap between air duct and filter mounting. Test cycling Is cycling thermostat and thermostat replace if inoperative? inoperative. Is timer Test timer and inoperative replace if (not allowing inoperative. cool-down)? SWD1713S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 34: Excessive Chattering Or Vibrating Noise In Dryer

    If the belt vibrates as it rotates inoperative? around the cylinder, the idler arm is making the noise. Replace the idler spring. Check blower fan for missing or cracked fan blades. SWD1703S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 35: Excessive Humming Or Whistling Noise In Dryer

    Replace the current housing and cover. Check blower fan for missing or cracked fan blades. SWD1704S 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 36: Section 5 - Washer Control Troubleshooting

    • Washer motor not grounded! Disconnect electric power before servicing motor. W502 IMPORTANT: Refer to wiring diagram for aid in testing washer control. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 37: Washer Error Code Listing

    RINSE LEDs one second on/one second off to indicate an SPI communications error. This is a fatal error. The machine must be powered down at this point. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 38: Washer Will Not Start - No Leds/Lights Lit (No Response To Start Switch)

    Correct wiring terminals "H9-3" to "H9-7" to and/or replace on the machine control when start switch. the start switch is depressed? Replace machine control. FLW1726S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 39 Washer Control Troubleshooting Washer Will Not Start – No LEDs/Lights Lit (No response to start switch) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 40: Washer Will Not Start - Door Open Error (Wash/Rinse Leds Flashing - Door Must Be Closed And Attempting To Lock)

    Is there 120 VAC from Replace the the BLK wire on the door door switch. switch to neutral? Correct wiring to the door switch. FLW1775S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 41 Washer Control Troubleshooting Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – Door must be closed and attempting to lock) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 42: Washer Will Not Start - No Door Lock (Door Led Flashing)

    120 Volts Correct wiring at the door lock between machine between the WHT/RED control and door and the PNK/BLK lock assembly. wires? Replace door lock assembly. FLW1776S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 43 Washer Control Troubleshooting Washer Will Not Start – No Door Lock (Door LED Flashing) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 44: Washer Motor Will Not Run (Door/Final Spin Leds Flashing)

    Tach. Circuit: Approx. 115 ohms (Terminals 4-5) control. Refer to values Windings: Approx. 4 - 5 ohms (Terminals 1-2, 1-3, 2-3) at right. Replace motor. FLW1712S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 45 Washer Control Troubleshooting Washer Motor Will Not Run (Door/Final Spin LEDs Flashing) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 46: Washer Will Not Fill - No Communication Error (Wash/Door Leds Flashing)

    Replace terminals "H9-1" to pressure "H1-1" on the motor switch. control board? Is there Replace 120 Volts motor at the control. mixing valve? Replace mixing valve. FLW1713S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 47 Washer Control Troubleshooting Washer Will Not Fill – No Communication Error (Wash/Door LEDs Flashing) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 48: Washer Overflows

    Is there 120 Volts and replace across the coil of inoperative either the hot or cold pressure switch water solenoid? if necessary. Replace inoperative mixing valve. FLW1665S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 49 Washer Control Troubleshooting Washer Overflows 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 50: Pump Does Not Operate

    Is there Correct wiring 120 Volts from between pump "H6-2" to "H6-5" on the machine control? machine control. Replace machine control. FLW1670S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 51 Washer Control Troubleshooting Pump Does Not Operate 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 52: Serial Communication Error (Final Spin/Rinse Leds Flashing)

    Replace the harness. FLW1758S *NOTE: Machine must be restarted to check voltage. Voltage is intermittently present for the first 15 seconds until error mode is displayed. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 53 Washer Control Troubleshooting Serial Communication Error (Final Spin/Rinse LEDs Flashing) 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 54: Section 6 - Adjustments

    Rubber CAUTION SWD833N Foot DO NOT slide washer across floor if the Figure 3 leveling legs have been extended, as legs and base could become damaged. W248 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 55: Washer Loading Door

    Refer to Figure 4. Hinge Loading Door Screw FLW1771S Figure 4 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 56: Washer Motor Belt Tension

    Refer to Figure 5. Inner Basket Pulley Pivot Bolt Adjusting Belt Bolt 1/4 Inch Motor Mounting Bracket Motor Pulley Pivot Bolt Metal Wire Harness SWD1705S Adjusting Bolt Figure 5 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 57: Washer Door Catch

    Adjust door catch so the outside edge is aligned with the edge of the lock. Refer to Figure 7. Outer Bezel Inner Bezel Cut Away FLW1777S Figure 6 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 58 • Washer motor not grounded! Disconnect electric power before servicing motor. W502 Funnel Door Catch Door Lock Alignment of These Two Edges 802803 Catch H250SE3B SHOWN CLOSED Figure 7 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 59: Shipping Braces

    Removal of supports prior to final installation may cause Shock Absorber Shipping Support Shock Absorber Shipping Support Shipping Bracket FLW821S Figure 8 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 60: Burner Flame (Gas Models)

    Air Shutter Lockscrew Shut-Off Valve Handle Shutter 1/8 Inch Pipe Plug (For checking manifold pressure) D265SE3A Figure 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 61: Section 7 - Dryer Test Procedures

    M and between L1 and H. No Heat – – Delicate – NOTE: Timer motor power is supplied through M Perm. Press/Regular – – terminal. X indicates closed 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 62: Drive Motor

    Disconnect motor wire harness at motor 120 Volt 2,460 – 3,100 Ohms disconnect block. Motor Motor Switch Disconnect Block Motor and Exhaust Assembly Drive Motor D326SE3A Figure 11 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 63 1 and switch terminal 2. F. Manually depress actuator. Inoperative start Continuity exists between switch switch. Replace switch. terminal 1 and switch terminal 2. Motor switch checks O.K. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 64 I. Continuity exists between Inoperative protector. Protector orange or copper wire on back Replace motor. of switch and brown or blue wire in terminal 4. All motor windings check O.K. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 65: Motor Switch

    Figure 12. Mounting Thermal Overload Protector Motor Switch D029KE3A Figure 12 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 66 Step “b”. Refer to Figure 17. Thermal Overload Protector Plastic Clip Top Of Motor Switch Motor Switch D359SE3A Figure 13 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 67: Burner System Operation

    In approximately 30 seconds, the igniter attains is turned off. ignition temperature and ignition is made. The heat from the burner flame causes the sensor contacts (located on burner housing beside the 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 68: Electrical Circuit To Ignition System (Gas Models)

    NOTE: If meter registers any other readings than those listed above, the respective coil(s) should be replaced. Holding D270SE3A And Booster Coil GAS VALVE FOR SILICON CARBIDE IGNITION Figure 15 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 69: Sensor Check (Gas Models)

    NOTE: If meter does not read appropriate Ohms, then replace the igniter. IMPORTANT: Always examine all wires, terminals and connectors to be sure wiring is correct before replacing any components. 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 70: Thermal Fuse (Electric Models)

    5.35 240 V 60 Hz. 9.72 ± .3 Ohms Cold closed. The meter should read “infinite”. g. Open door. Meter should read “infinite” between 1 and 3 and “zero” between 1 and 2. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802643...
  • Page 71: Section 8 - Internal Wiring Of Dryer Motor Switch

    • Washer motor not grounded! Disconnect electric power before servicing motor. W502 MAIN START ORANGE/COPPER CUSTOMER CIRCUIT PUSH TO START LINE Motor Switch Attaching Screws SWITCH SHOWN IN START POSITION R.S.P.C. D329SE3D Figure 17 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

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