Troubleshooting Motor Cables & Control Box - Basic American Zenith 7000 Instructions For Use And Service Manual

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TROUBLESHOOTING MOTOR CABLES & CONTROL BOX
1. HEAD, FOOT, OR HI/LO FUNCTION
NOT WORKING
a. Check plugs to make sure they are firmly
seated in all ports on your Control Box.
b. Check all cables to make sure they are
not frayed, pinched, or damaged in any
way. If any cable is damaged, UNPLUG
YOUR BED'S POWER CORD FROM
THE WALL OUTLET and REPLACE THE
CABLE AND/OR THE ELECTRONIC
COMPONENT.
c. HEAD DECK NOT RAISING - Unplug
the power cord. Switch the head and foot
plugs. Re-plug the power cord and press
the foot buttons to test.
WORKS = Control Box head port bad -
Replace box. See page 27.
DOESN'T WORK = Replace Head Motor.
See page 27 for order information.
d. FOOT DECK NOT RAISING - Unplug
the power cord. Switch the foot and head
plugs. Re-plug the power cord and press
the head buttons to test.
WORKS = Control Box head port bad -
Replace box. See Page 27.
DOESN'T WORK = Replace Foot Motor.
See page 27 for order information.
e. YOUR BED DOES NOT GO UP AND
DOWN IN A HORIZONTAL POSITION -
If you press the Up or Down Hi/Lo button
and you hear a click or buzz but nothing
happens - Check your Hi/Lo motors by
touching them & pushing the hi/lo buttons.
i) YOU FEEL NOTHING =
Possible bad motor - go to iii
ii) YOU FEEL SLIGHT VIBRATION =
Motor OK
iii) Unplug the power cord. Switch the
two Hi/Lo plugs in the Control Box
Re-plug the power cord and press
the same hi/lo button, then touch the
same non-vibrating motor.
MOTOR NOW VIBRATES =
Bad port in the Control Box -
Replace box. See Page 27.
MOTOR DOES NOT VIBRATE =
Replace the bad Hi/Lo Motor. See
page 27 for order information.
Basic American Medical Products, a division of GF Health Products, Inc.
HI/LO PLUGS
HD/FT PLUGS
8 PIN DIN
2 PRONG
NOTE: THE HI/LO PLUGS ARE DIFFERENT THAN
THE HEAD AND FOOT PLUGS AND, THEREFORE,
ARE NOT INTERCHANGEABLE. THIS IS BECAUSE
THE HI/LO MOTORS ARE MEANT TO MOVE IN
TANDEM WHILE THE HEAD/FOOT MOTORS MOVE
INDEPENDENTLY.
f. ONE HI/LO MOTOR GOES FURTHER UP OR
DOWN - The motors have gone out of alignment
or you have replaced a Hi/Lo motor and they
need to be re-synchronized. See following page
for RE-ALIGNMENT instructions.
QUICK REFERENCE
• HI/LO & FOOT WORKS, BUT HEAD DOES NOT
Switch Head & Foot Motor Cable at Control Box
and test (See Step C in left column)
• HI/LO & HEAD WORKS, BUT FOOT DOES NOT
Switch Foot & Head Motor Cable at Control Box
and test (See Step D in left column)
• HEAD & FOOT WORKS, BUT HILO DOES NOT
i) Switch HI/LO Motor Cables at Control Box
and test (See Step E in left column)
ii) Test to see if Hi/Lo Motors need to be
re-aligned (See Step F above)
www.grahamfield.com
ZENITH SERIES
CONTROL PLUG
13 PIN DIN
999-0843-190A Service Manual
24

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