Troubleshooting Guide - Unitron Moxi Kiss Manual

For more information on using the uDirect 2
or uTV 2, please see the user guide for that
accessory. For information on how to get a
uDirect 2 or uTV 2 accessory, please contact your
hearing healthcare professional.
30

Troubleshooting guide

Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Custom shells/domes
blocked with ear wax
Plugged microphone
opening
Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+) side
up
Clean custom shells/ domes.
See "Cleaning your hearing
aids. " Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
31