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S21F
User Manual
Version: 2024-01

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Summary of Contents for Heartway Medical Products S21F

  • Page 1 S21F User Manual Version: 2024-01...
  • Page 2: Table Of Contents

    Contents Information Safety Instruction Electromagnetic Interference Product Specification Adjustment Operation of Control Brake & Battery Connection Battery & Charging Instruction Indicator Signal Maintenance & Repair BOM List Warranty Declaration...
  • Page 3 Member State in which the user and/or patient is established** S21F should be turned off prior to entering or existing the seat. Make sure the scooter is fully un folded before driving.
  • Page 4 WARNING Environmental conditions may affect the safety and performance of your power scooter. Water and extreme temperatures are the main elements that can cause damage and affect performance. Rain, Sleet and Snow: If exposed to water, your power scooter is susceptible to damage to electronic or mechanical components.
  • Page 5: Safety Symbol

    SAFETY SYMBOL The following symbols are used in the scooter to identify warnings, mandatory actions and prohibited actions. It is very important that you read and understand them completely. Read and follow the information in the instruction manual. Caution. Observing notes and accompanying documents It is classified in category A according to EN 12184.
  • Page 6 Emergo Europe Westervoortsedijk 60 6827 AT ArnhemThe Netherlands The scooter S21F is designed for indoor use for adults with mobility restrictions. It is classified in category A according to EN 12184. It is compact, maneuverable and not necessarily able to overcome obstacles outdoors;...
  • Page 7: Safety Instruction

    SAFETY INSTRUCTION General Always use a seat belt Never operate the scooter Never use electronic radio and keep your feet on while you are under the transmitters such as the scooter all the time. influence of alcohol. walkie-talkies, or cellular phones.
  • Page 8 WARNING difficult for traffic to see you when you are seated on the scooter. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme cautions. To prevent injury to yourself or others, always ensure that the power is switched off when getting on or off of the scooter.
  • Page 9: Important Notice

    19. Operating in rain, snow, salt, mist conditions and on icy or slippery surfaces may have an adverse affect on the electrical system. 20. Never sit on your scooter when it is being used in connection with any type of lift or elevation product.
  • Page 10 Weight limitation. Please refer to the specifications table for weight capacity information. Power scooter is rated for a maximum weight capacity. Stay within the specified weight capacity for your scooter. Exceeding the weight capacity voids your warranty. Heartway will not be held responsible for injuries or property damage resulting from failure to observe weight limitations.
  • Page 11: Electromagnetic Interference

    ELECTROMAGNETIC INTERFERENCE (EMI) The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (EM) radio waves that are emitted by television, radio and communication signals. These EM wave are invisible and their strength increases as one approach the source. All electrical conductors act as antennas to the EM signals and, to varying degrees, all power scooters and scooters are susceptible to electromagnetic interference (EMI).
  • Page 12 The driving performance of the scooter can be influenced by electro magnetic fields. S21F seat is tested according to EN 1021 regarding resistance to ignition, but it is recommended to avoid the use of flame near the power scooter and of smoking during sitting on the power scooter.
  • Page 13: Product Specification

    PRODUCT SPECIFICA TION MODEL S21F - Auto Folding Scooter WEIGHT CAPACITY 115kgs SEAT: TYPE/SIZE 16" DRIVE WHEEL PU 200mmx50mm(8"x2") FRONT CASTER (WHEEL) PU 180mmx40mm(7"x1.6") REAR CASTER (ANTI-TIPPER) MAX SPEED 6 KM/H BATTERY SPECIFICATIONS 10.05 AH Li-Polymer BATTERY RANGE 10KM 2Amp, 110/240 Volt,...
  • Page 14: Adjustment

    ADJUSTMENT Folding Out the Scooter Position the scooter with rear wheels and anti-tipper wheels on the ground Insert the key into the ignition of the scooter and switch the scooter on. The green button (arrowed below) on the scooter should now be illuminated.
  • Page 15 ADJUSTMENT The red button (arrowed below) on the scooter should now be illuminated. Press this for 3 seconds then release the button and the scooter will automatically fold up. Alternatively, press the red button on the remote. (If case of emergency, press the green button on the rear of the scooter the stop the folding procedure.
  • Page 16 Seat Belt Seat belt is regarded as optional accessory for S21F power scooter Seat belt can be installed onto the seat (see photo below) Please consult with the local authorized dealer for safety belt installation.
  • Page 17: Operation Of Control

    OPERATION OF CONTROL The power scooter is simple to operate. However, we recommend that you read carefully the following instructions to become familiarized with your new vehicle. Please do not operate this power scooter if it is behaving abnormally or erratically. The following operation can be carried out either by assistant or occupant .
  • Page 18 DRIVING Controller ON/OFF Switch Insert the key to power on the scooter (Remove the key to power off). Swing the finger lever control forward or backward to control the driving direction of the scooter (The finger lever control is located at both sides of the controller and the returning of the finger lever control to its neutral position,(center), will reduce the speed and stop the vehicle by automatically applying the electro magnetic brakes Finger Lever Control/Maximum...
  • Page 19 Free-Wheeling: The motors are designed to engage the electromagnetic brakes when the vehicle is not in use or when the power is OFF. They also have a manual turning it on. Free wheeling is accomplished by adjusting the free wheeling switch to the free wheeling position.
  • Page 20: Battery & Charging Instruction

    BATTERY & CHARGING INSTRUCTION We recommend that you use deep-cycle batteries that are sealed and maintenance free for your power scooter. General product Information: The equipment is a Rechargeable Li-ion Battery Pack for use in the scope of information technology equipment. Model: EBP28A076C1 7S4P...
  • Page 21 WARNING DO NOT operate this scooter with depleted batteries since the occupant could be stranded. Please remove the battery package from the scooter unit before long term storage. Forbidden! Although the travel scooter has passed the required IPX4 water spray test requirements, keep electrical connections away from sources of moisture, including direct exposure to water or body fluids, and incontinence.
  • Page 22: Charging Instructions

    CHARGING INSTRUCTIONS MODEL HP0060WL2 - 24V/2A FEATURE 100Vac 240Vac, Input AC voltage range 60Hz Output current 2A+0.2A No-load 29.05V+0.2V Power on: Red Charging: Orange LED Indications Full charged: Green Charge mode Constant Current, Constant Voltage Over voltage protection HAVE Over current protection HAVE Timer in Pre-charge Timer in CC-charge...
  • Page 23 CHARGING INSTRUCTIONS BATTERY CHARGER The battery charger takes the standard wall outlet voltage (alternating current) and converts it into DC voltage (direct current).The batteries use direct current to run your power scooter. When the batteries are fully charged, the amperage from the charger is almost at zero.
  • Page 24 LED Indications Red light on: Power on, disconnect with the battery Orange light on: Charging Green light on: Full-charged Operating instructions 1) Make sure the power cord , charger and battery connector are in good connected. 2) Make sure the output voltage of the charger is the same as the connecting battery 3) Connect the plug of the charger with battery 4) Make sure the input voltage is correct and plug into the electrical outlet,...
  • Page 25 Stickers Back Sticker LED Sticker Front Sticker WARNING Always charge your batteries in well ventilated areas. The charger is intended for indoor use only. Please protect it from the moisture. For maximum performance, it is recommended that you replace both batteries at the same time if the batteries are weak.
  • Page 26 BATTERY MAINTENANCE INSTRUCTION Read through the charger operating instruction before using it. Make sure you charge the battery every time after you use the power scooter or scooter. If the charger indicates red light, please kindly check if the charger is defected or if the cable wiring connection is poor.
  • Page 27: Maintenance And Repair

    MAINTENANCE & REPAIR Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your S21F for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled. DAILY CHECKS Visual check on the conditions of tires.
  • Page 28: Troubleshooting & Error Code

    TROUBLESHOOTING & ERROR CODE Dynamic 50 AMP CONTROLLER: Your power scooter is fitted with DYNAMIC controller, which continuously monitors the operating conditions of your power scooter. If it detects a problem it will indicate with error message by flashing light on the power ON/ OFF light.
  • Page 29 Circuit Diagram...
  • Page 30: Bom List

    BOM LIST...
  • Page 31: Warranty Declaration

    WARRANTY DECLARATION Quality/ Warranty Declaration Warranty as Following: Frame: Two-year limited warranty Controllers: One-and-a-half-year limited warranty Electronic Components and Charger: One-year limited warranty Warranty Exclusion. The following items are not covered by warranty. Motor brushes Wheel Tires Arm Pads Seat Cushion Fuses / Bulbs T tiller Cover Rear Shroud...
  • Page 32 Heartway Medical Products Co.,LTD No. 6, Gongyequ 25th Rd., Baoshan Vil., Nantun Dist. Taichung City 408017, Taiwan (R.O.C.) TEL:+886-4-2358-0537 FAX:+886-4-23590786 E-mail: sales@heartway.com.tw http://www.Heartway.com.tw...

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