Arris Touchstone CM300 User Manual page 39

Safety Getting Started
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Installation USB Drivers
Accessing the Troubleshooting Interface
You can access the troubleshooting screens through the Cable Modem's Ethernet or
USB connection.
Requirements
You need the following equipment to access the troubleshooting pages:
•
•
Instructions
Perform the following tasks as necessary.
Follow these steps to access the troubleshooting pages.
1
2
Touchstone CM300 Cable Modem User's Guide
Usage Troubleshooting
computer with a direct Ethernet
web browser
Set up your computer's network as follows:
• IP address: 192.168.100.2
• Subnet: 255.255.255.0
See the instructions for your operating system for details. Depending on the
operating system, you may need to restart your computer.
Start your web browser and access the Cable Modem using the address
http://192.168.100.1/
Specifications Glossary
or USB connection to the Cable Modem
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