Troubleshooting - Lorex ECO 2 Instruction Manual

Troubleshooting

Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before
calling Lorex Technical Support:
Error
• System is not • Cable from power adapter is
receiving power, or is loose or is unplugged
not powering up
• Power switch is set to OFF (•)
position
• Cables are connected, but
system is not receiving sufficient
power
• Remote control is • Battery in the remote control is
not detected by the drained
system
• There are no batteries in the
remote control
• Hard drive is not • Hard drive cables are loose or
detected by the not properly connected
system
• There is no hard drive in the
system
• Hard drive is full • Overwrite is not enabled
(0%) and the unit is
no longer recording
134
Possible Causes Solutions
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely
connected to the back of the unit
• Confirm that the power switch is in the ON (
position.
• Confirm that the system is powered on (LED
indicators on the front should be ON)
• If the unit is connected through a power bar or
surge protector, try bypassing the bar and
connecting the power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connect the power cable to another outlet
• Test the outlet with another device (such as a
lamp or phone charger)
• Install two fresh AAA alkaline batteries in the
remote control
• Remove the housing and check that hard drive
cables are firmly connected
• Open the housing and install a 3.5" SATA hard
drive. Make sure to format the drive after installing.
For details, see "Configuring Hard Drive settings"
on page 46.
• From the Main Menu, select DEVICE
Select Auto under Overwrite.
I
)
> >
HDD .