Lorex N882A38B User Manual
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Lorex N882A38B User Manual

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Summary of Contents for Lorex N882A38B

  • Page 1 User Manual N882 Series...
  • Page 3 User Manual N882 Series #LX400117; r. 6.0/57895/57895; en-US...
  • Page 4 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: N882 N882 For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: lorex.com...

  • Page 5: Table Of Contents

    Viewing Backed Up Files .............34 11.4.1 Viewing Backed Up Files on PC ..........34 11.4.2 Viewing Backed Up Files on Mac.........34 11.4.3 Lorex Player Controls............35 Motion Detection ................37 12.1 Status Icons ................37 12.2 Configuring Motion Detection ............37 #LX400117; r. 6.0/57895/57895; en-US...
  • Page 6 Table of contents Active Deterrence................40 13.1 Automatic Deterrence Settings ............40 13.2 Manually Activate Deterrence Features..........42 Smart Motion Detection................43 14.1 Ensuring Accurate Person & Vehicle Detection ........43 14.2 Configuring Person & Vehicle Detection ...........44 14.3 Searching for Person & Vehicle Detection Events (Smart Search)....46 Managing Passwords and User Accounts ..........48 15.1 User Accounts ................48...
  • Page 7 STEP 5: Enable DDNS on the Recorder .......... 103 Troubleshooting................104 23.1 Top Reasons Your Lorex Camera May Lose Video or Go Black....105 23.1.1 Going over PoE budget will result in video loss ...... 106 23.1.2 When to use a PoE Switch? ..........106 23.1.3 Not enough power or total loss of it........
  • Page 8 Table of contents 25.4 RoHS................... 111 25.5 ICES-003 ................111 #LX400117; r. 6.0/57895/57895; en-US viii...

  • Page 9: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.

  • Page 10: Service

    Important Safeguards 6. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

  • Page 11: Use

    Important Safeguards 2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into the product. •...

  • Page 12: Package Contents

    Package Contents Your security recorder package includes the following components: 4K Ultra HD Security NVR Power Adapter Ethernet Cable USB Mouse HDMI Cable NOTE Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 13: Recorder Overview

    Recorder Overview 3.1 Front Panel 1. LED Indicators: • POWER: Glows to indicate the system is on. • HDD: Glows to indicate hard drive is operating properly. Turns off when there is a hard drive error. • NET: Glows to indicate the recorder is connected to the Internet for remote access and automatic firmware updates.

  • Page 14: Back Panel

    1. Power Input: Connect the included AC power cable. 2. Power Switch: Press to power the system on / off. 3. PoE Video Inputs: Connect Lorex IP cameras to the system. For a full list of compatible cameras, visit lorex.com/compatibility.

  • Page 15: Basic System Setup

    This step is for verification of the camera image only. It is recommended to connect cameras to a nearby power adapter for this step. The Lorex Setup Wizard that runs at startup will assist you in naming and organizing your cameras, so it is also recommended to leave cameras connected until the wizard asks you to install cameras in their permanent mounting location.

  • Page 16: Step 4: Connect Monitor

    Basic System Setup 4.4 STEP 4: Connect monitor Connect the recorder to a monitor using the included HDMI cable (supports up to 4K resolution). Connect the recorder to a monitor using a VGA cable (not included - supports up to 1080p resolution).

  • Page 17: Quick Access To System Information

    Basic System Setup 2. Enter the system user name (default: admin) and your secure password, then click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded. CAUTION DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION.
  • Page 18 1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold separately on lorex.com) to your router using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE switch and to a power outlet or surge protector.
  • Page 19 Basic System Setup Step 2 of 2: Add the cameras to your NVR: 1. Right-click and select Camera Registration. 2. Click Device Search. The system searches the network for compatible cameras. NOTE It may take a few minutes after you power up IP cameras for them to appear in your search. 3.

  • Page 20: Camera Installation

    NOTE This section covers connection of cameras to the recorder and general installation tips only. Please refer to the documentation that came with your camera or search for your camera model number at lorex.com for specific in- stallation instructions. 5.1 Installation Tips General camera installation tips that apply to all camera models.

  • Page 21: Connecting Camera Extension Cables

    (sold sepa- rately). Refer to your camera’s documentation at lorex.com for the correct power adapter to use. 1. Connect the camera to the included Ethernet extension cable.

  • Page 22: Using The Mouse

    Using the Mouse The mouse is the primary control device for the system. Connect the included mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, while in a split-screen display mode, click an individual channel to view it in full-screen.

  • Page 23: Setting The Date & Time

    Setting the Date & Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. NOTE This chapter covers setting system date and time only. See the references below for full instructions on the other submenus shown below: •...

  • Page 24: Using The On-Screen Display

    Using the On-Screen Display Use the system’s on–screen display to navigate menus and configure options and settings. NOTE To access the on-screen display, you must connect the included mouse and a monitor (not included) to the re- corder. See 4 Basic System Setup, page 7 for full instructions. 8.1 Navigation Bar The Navigation Bar along the bottom of the recorder’s Live View display allows you to access the Main Menu and control basic functions of the recorder.

  • Page 25: Camera Toolbar

    Using the On-Screen Display • Right-click anywhere on the Live View screen. 1. Viewing Modes: Select how many channels are shown on screen during live viewing. 2. Pan/Tilt/Zoom: Control and configure settings for Pan-Tilt-Zoom (PTZ) cameras. For full instructions on connecting and using PTZ cameras, see 19 Pan/Tilt/Zoom (PTZ) Cameras, page 91.

  • Page 26: On-Screen Keyboards

    Using the On-Screen Display 1. Instant Playback: Plays back recent video from the selected channel. By default, instant playback is set to play the last 5 minutes of recorded video. See 16.4.16 Configuring General System Settings, page 82 to set a custom playback length. 2.
  • Page 27 Using the On-Screen Display To adjust image settings: 1. Right-click on the channel you would like to configure and select Camera Setting. #LX400117; r. 6.0/57895/57895; en-US...
  • Page 28 Auto to have the system automatically set the opti- mal white balance mode. • Lorex Logo: Select Enable to include a Lorex watermark on the camera image. 3. Click OK to save changes.

  • Page 29: Recording

    Recording By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs. 9.1 Video Recording Types The system supports the following recording types: •...

  • Page 30: Setting The Recording Schedule

    Recording 5. Configure the following settings. Except where noted, options for Main Stream and Sub Stream are the same: • Compression: Select the video compression type that will be used. For H.265 compatible cameras, it is recommended to select H.265, as it will use the least amount of disk space. •...

  • Page 31: Setting Up Scheduled Or Manual Recording

    Recording 2. Click , then click STORAGE. Click the SCHEDULE tab on the side panel. 3. Under Channel, select the channel you would like to configure or select All. 4. Configure the schedule as needed: • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
  • Page 32 Recording To set options for manual recording: 1. From the Live View display, right-click to open the Quick Menu. Click Manual, then Record. 2. Under Main Stream, select how the system will record the Main Stream for each channel: • Auto: Main Stream recording will follow the recording schedule. •...

  • Page 33: Configuring Hard Drive Overwrite

    Recording 9.5 Configuring Hard Drive Overwrite When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full. To configure hard drive overwrite: 1.

  • Page 34: Playback

    Playback Search through and playback recorded video files on the system. 10.1 Playing Back Video from the Hard Drive To play back recorded video: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3.
  • Page 35 Playback 4. Viewing Modes: • Not supported • Not supported • Bookmark List: Shows all bookmarked recordings for a single channel on the se- lected date (requires bookmarked recordings — see below for details). • File List: Shows all available recordings for the selected date and channel(s) in list format.

  • Page 36: Area Search

    Playback 8. Playback Controls: • Play / Pause • Stop • Play Backwards • Previous Frame: Go to the previous frame when video is paused. • Next Frame: Go to the next frame when video is paused. • Slow Playback: Click repeatedly to slow the video down by half speed up to 16× slower than normal.

  • Page 37: Video Clip Backup

    Playback To perform an area search: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3. Check a single channel you want to play back. Click the icon to the right of the channel name to choose the video quality ( for Main Stream, for Sub Stream).

  • Page 38: Playing Back Video From A Usb Drive

    Playback 2. From the Live View display, right-click to open the Quick Menu, then click Playback. 3. Use the calendar on the right to select the day to playback. 4. Check the channels you want to play back. Click the icons to the right of each channel name to choose the video quality ( for Main Stream, for Sub Stream).
  • Page 39 Playback To play back video from a USB flash drive: 1. Connect the USB thumb drive (not included) with video files on it into a free USB port on the recorder. 2. From the Live View display, right-click to open the Quick Menu, then click Playback. 3.

  • Page 40: Backup

    Backup Backup video files to external USB flash drive (not included). 11.1 Formatting the USB Flash Drive It is recommended to format your USB thumb drive (not included) before using it with the system. CAUTION Formatting the USB device will permanently erase all data. This step cannot be undone. Prerequisite: •...

  • Page 41: Backing Up Video

    • Start Time / End Time: Select the start and end time for your search. • File Format: Select DAV to save files to save files to .dav format. You can playback . dav files using the Lorex video player software. 5. Click Add. A list of files that match your search criteria appears.

  • Page 42: Viewing Backed Up Files

    Use the free Lorex Player to play back .dav files. 11.4.1 Viewing Backed Up Files on PC 1. Download and install the Lorex Player for PC from the recorder’s product page at lorex.com 2. Double-click one of the files under the Group File List on the left to begin playback.

  • Page 43: Lorex Player Controls

    Click to open a backed up video file in another location. 5. Use the Lorex Player controls to control playback or select other files for playback. NOTE For a full overview of Lorex Player controls, see 11.4.3 Lorex Player Controls, page 35.
  • Page 44 Backup 4. Playback Controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback. • : Previous frame. • : Next frame. • : Playback speed. • : Volume control. 5. Zoom Timeline 6.

  • Page 45: Motion Detection

    Motion Detection Configure motion detection settings to ensure that events are captured according to your preferences. 12.1 Status Icons The system displays different icons in the bottom left–hand corner of the camera image to inform you of motion detection events: •...
  • Page 46 Motion Detection 5. Click Setup next to Area to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor: • The camera image appears with a red grid overlay. This means the entire image is enabled for motion detection.
  • Page 47 Motion Detection 7. Choose how the system will react when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event. •...

  • Page 48: Active Deterrence

    The recorder allows you to customize automatic light-triggering when motion is de- tected to deter intruders (see 13.1 Automatic Deterrence Settings, page 40). You can also trigger the lights and sirens manually using the recorder or Lorex Home connectivity software (see 13.2 Manually Activate Deterrence Features, page 42).
  • Page 49 Active Deterrence 5. Click Set next to Area to set an active area for automatic deterrence. • The camera image appears with a grid overlay. The green area is the active area for deterrence. • Click or click-and-drag to add / remove boxes from the active area. •...

  • Page 50: Manually Activate Deterrence Features

    Active Deterrence 8. Set the sensitivity and threshold for the warning light: • Sensitivity: The amount of activity required to classify an on-screen event as motion. A higher sensitivity will classify even small movements as motion events, and trigger the warning light.

  • Page 51: Smart Motion Detection

    The system supports detection of people and vehicles with compatible IP cameras only. This helps deliver more relevant notifications when using the app for remote viewing. You can also link white light deterrence to person and/or vehicle detection on compatible Lorex deterrence cameras for an added level of smart security.

  • Page 52: Configuring Person & Vehicle Detection

    Smart Motion Detection NOTE Accuracy of Person & Vehicle detection will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accu- racy of detection.
  • Page 53 Smart Motion Detection 6. Click Set next to Area to set active areas for person and/or vehicle detection. • Click Add to set an area for person or vehicle detection on the selected channel. Click- and-drag the corners to resize the area. •...

  • Page 54: Searching For Person & Vehicle Detection Events (Smart Search)

    Smart Motion Detection 9. Click Apply. 14.3 Searching for Person & Vehicle Detection Events (Smart Search) Smart Search lets you filter recorded video to search for person detection events, vehicle detec- tion events, or both. NOTE In order to use Smart Search, you must configure at least one channel’s smart detection settings. See the proce- dure above for full instructions.
  • Page 55 Smart Motion Detection 6. Events that match your search criteria are displayed. You now have the following options: • Click a thumbnail to preview the event. Double-click the preview window to view in full screen. • Check thumbnails to perform other actions: ◦...

  • Page 56: Managing Passwords And User Accounts

    Managing Passwords and User Accounts Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. NOTE If you forget the password to the system, contact technical support to have it reset.

  • Page 57: Adding Users

    Managing Passwords and User Accounts 5. Click OK. 15.1.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

  • Page 58: Modifying Users

    Managing Passwords and User Accounts 4. Configure the following: • Username: Enter a name for the user account. • Password: Enter a password for the user account. Enter the password again under Con- firm Password. • Memo: (Optional) Enter a description of the user account. •...
  • Page 59 Managing Passwords and User Accounts To add a group: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click SYSTEM. Click the ACCOUNT tab on the side panel, then click User on the top panel.

  • Page 60: Modifying Groups

    Managing Passwords and User Accounts 15.2.2 Modifying Groups Change an existing group’s name or permissions. To modify a group: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click SYSTEM. Click the ACCOUNT tab on the side panel, then click User on the top panel.

  • Page 61: Using The Main Menu

    Using the Main Menu To open the main menu: • From the Live View display, right-click to open the Quick Menu, then click Main Menu. • From the Live View display, hover the mouse near the bottom of the screen, then click on the Navigation Bar.

  • Page 62: Camera Firmware Versions

    Using the Main Menu 2. Click , then click REMOTE DEVICE. Click the STATUS tab on the side panel. 16.2.2 Camera Firmware Versions View firmware versions for connected cameras. To view camera firmware versions: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 63: Upgrading Camera Firmware

    Using the Main Menu 16.2.3 Upgrading Camera Firmware You can update the firmware for connected IP cameras through the NVR. Firmware upgrades provide enhanced functionality for the cameras. Typically, a camera firmware upgrade will not be necessary unless directed to do so by technical support. To upgrade the camera firmware: 1.

  • Page 64: Configuring Snapshot Recording Settings

    Using the Main Menu To view camera PoE status: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click REMOTE DEVICE. Click the POE MANAGER tab on the side panel. 16.2.5 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion.

  • Page 65: Configuring Video Overlay Settings

    Using the Main Menu 2. Click , then click RECORDING. Click the Snapshot tab on the top panel. 3. Under Snapshot, select the number of snapshots the system will take when the snapshot but- ton is pressed. 4. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule: •...

  • Page 66: Creating Custom Channel Names

    Right-click to exit the live screen. • Lorex Logo: Check to display a Lorex logo watermark on the selected channel. Click Set next to Lorex Logo to choose the position of the logo overlay. Click-and-drag the logo to reposition it.

  • Page 67: Information Menu

    Using the Main Menu 2. Click , then click CHANNEL NAME. 3. Click a channel to enter a custom name. 4. Click Apply to save changes. 16.3 Information Menu View system information related to storage, network status, system warnings, and more. 16.3.1 Hard Drive Information View information related to the hard drives installed in the system, including capacity, status, and type.

  • Page 68: Recording Information

    Using the Main Menu 2. Click , then click INFO. Click the HDD tab on the side panel. 16.3.2 Recording Information View start and end times of recordings saved on the hard drive. To access the Record Info menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 69: Version Information

    Using the Main Menu 16.3.4 Version Information View system information such as device ID, model number, IP address, and firmware version. To access the Version Info menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 70: Online Users

    Using the Main Menu The following alarms are shown in the Alarm Status menu: • No HDD: No hard drive is detected. • HDD Error: Hard drive error detected. • Disk Full: Hard drive is full. • IP Conflict: More than one device on the network is using the same IP address. •...

  • Page 71: Network Load

    Using the Main Menu To access the online users menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click NETWORK. Click the ONLINE USERS tab on the side panel.

  • Page 72: Network Test

    Using the Main Menu To access the network load menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click NETWORK. Click the Network Load tab on the side panel. 16.3.8 Network Test Test if your system can connect to other devices over the LAN or Internet.

  • Page 73: System Log

    Using the Main Menu To access the BPS menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click BPS. 16.3.10 System Log Search for system logs in a certain time range. #LX400117;...

  • Page 74: Settings Menu

    Using the Main Menu To access the log menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click LOG. 16.4 Settings Menu Configure general system settings, recording schedule, motion settings, and more. 16.4.1 Selecting DHCP or Static IP Address (TCP/IP) Configure IP address settings.

  • Page 75: Configuring Ip Filter

    Using the Main Menu NOTE Port forwarding is not required unless you are using DDNS for remote access. Using mobile apps does not re- quire port forwarding or DDNS setup. To configure system ports: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 76: Configuring Email Alerts

    Using the Main Menu 2. Click , then click NETWORK. Click the IP FILTER tab on the side panel. 3. Check Enable. 4. Select Trusted Sites to add IP addresses or ranges that are permitted to access the recorder, or select Blocked Sites to add IP addresses or ranges that are not permitted to access the recorder.
  • Page 77 Using the Main Menu If you want to use Lorex’s email server (recommended): 1. Under Mail Select, select Lorex Mail to use the Lorex email server to send out alarm notifi- cations. This is the recommended setting. 2. Configure the following: •...

  • Page 78: Ftp (Advanced)

    Using the Main Menu If you want to use your own email server (advanced): 1. Under Mail Select, select Customize. 2. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. •...

  • Page 79: Configuring Switch Settings (Advanced)

    Using the Main Menu 2. Click , then click NETWORK. Click the FTP tab on the side panel. 3. Check Enable to allow FTP connection, and select either FTP or SFTP depending on your configuration. 4. Configure the following: • Host IP: Enter the FTP server’s address. •...

  • Page 80: P2P Setting

    Using the Main Menu 2. Click , then click NETWORK. Click the Switch Settings tab on the side panel. 3. Configure the IP Address, Subnet Mask, and Default Gateway for the internal PoE switch. 4. Click OK. Click Save to save changes. The system will restart. 16.4.7 P2P Setting The P2P Setting menu is used only to enable / disable remote access to the system using a P2P connection.

  • Page 81: Configuring Video Loss Settings

    Using the Main Menu 3. Check Enable to use P2P, or uncheck to disable. 4. Click Apply. 16.4.8 Configuring Video Loss Settings Configure video loss settings and how the system reacts to a video loss event. Video loss means that video from one or more cameras was interrupted or disabled. It could be caused by a number of factors, such as a loose or damaged connection, loss of power to a camera, or a blocked cam- era lens.

  • Page 82: Configuring Hard Drive Warnings

    Using the Main Menu 5. Configure the following to customize settings for video loss events: • Alarm Out: Check the box to activate alarm output devices (not included) when the se- lected channel loses video. Select the alarm output devices that will be activated when video loss occurs, then enter the number of seconds the alarm output device(s) will acti- vate after video loss occurs next to Latch.

  • Page 83: Configuring Network Warnings

    Using the Main Menu 3. Under Event Type, select the hard drive event you would like to configure. Check Enable to activate the selected warning. • No HDD: No hard drive detected. • Disk Error: A hard drive error has been detected. •...

  • Page 84: Configuring Pre-Recording

    Using the Main Menu 4. Configure the following for the selected event type: • Alarm Out: Check the box to activate alarm output devices (not included) when the se- lected event occurs. Select the alarm output devices that will be activated, then enter the number of seconds the alarm output device(s) will activate after the selected event occurs next to Latch.

  • Page 85: Configuring Hard Drive Type

    Using the Main Menu 2. Click , then click STORAGE. Click the HDD MANAGER tab on the side panel. 3. Select the hard dive you would like to format. 4. Click Format, then click Yes to confirm. 16.4.13 Configuring Hard Drive Type The system supports the following hard drive types: •...

  • Page 86: Configuring Hard Drive Groups (Advanced)

    Using the Main Menu 16.4.14 Configuring Hard Drive Groups (Advanced) Hard drive groups allow you to balance recordings across multiple hard drives. For example, you can record channels 1~4 to one hard drive and 4~8 to a second hard drive. This can reduce the amount of wear on the hard drives and may extend the life of the hard drives.
  • Page 87 Using the Main Menu 6. Click , then click STORAGE. Click the HDD ADVANCE tab on the side panel, then click the Main Stream tab on the top panel. 7. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply.

  • Page 88: Configuring Holidays

    Using the Main Menu 8. Click the Sub Stream tab. For each channel, select the hard drive group you would like to record the sub stream (reduced quality) video and then click Apply. 9. Click the PIC tab. For each channel, select the hard drive group you would like to record snapshots and then click Apply.
  • Page 89 Using the Main Menu 2. Click , then click SYSTEM. Click the GENERAL tab on the side panel, then click the Holiday tab on the top panel. 3. Click Add Holidays. 4. Configure the following: • Holiday Name: Enter a name for this holiday. •...

  • Page 90: Configuring General System Settings

    Using the Main Menu 16.4.16 Configuring General System Settings Configure miscellaneous system settings. To configure general settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click SYSTEM. Click the GENERAL tab on the side panel, then click the General tab on the top panel.
  • Page 91 Using the Main Menu 2. Click , then click SYSTEM. Click the DISPLAY tab on the side panel, then click the Display tab on the top panel. 3. Under Resolution, select the correct resolution for your monitor. 4. Click Apply to save changes. Click OK again to restart the system using the new resolution. To configure other display settings: 1.

  • Page 92: Configuring Sequence Mode

    Using the Main Menu 4. Click Apply to save changes. 16.4.18 Configuring Sequence Mode Sequence mode cycles through connected channels to give you an overview of what is happen- ing on all cameras. You can customize the order that channels appear in Sequence mode, as well as configure which viewing modes should be used.
  • Page 93 Using the Main Menu 2. Click , then click SYSTEM. Click the Config Backup tab on the side panel. 3. Under Device Model, select the USB device where you would like to save the configuration. 4. Click EXPORT to save your current system configuration. To restore a saved system configuration: 1.

  • Page 94: Restore Default Settings

    Using the Main Menu 16.4.20 Restore Default Settings Restore the system to its default settings. To restore default settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click , then click SYSTEM. Click the DEFAULT tab on the side panel. 3.

  • Page 95: Automatic Firmware Upgrades

    Using the Main Menu 2. Click , then click SYSTEM. Click the UPGRADE tab on the side panel. 3. Click Browse. 4. Click on the .bin firmware file for your recorder. 5. Click Start. 16.4.22 Automatic Firmware Upgrades Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet.

  • Page 96: Shutdown

    Using the Main Menu 4. Click Check for Updates to check for a newer firmware version. 5. If a newer version is found, click Upgrade Now to upgrade the system. 16.5 Shutdown Shut down, restart, or log out of the system. To access the shutdown menu: 1.

  • Page 97: Connecting To Your System Using Smartphone Or Tablet Apps

    Connecting to Your System Using Smartphone or Tablet Apps You can connect to your cameras over the Internet using our free Lorex Cloud app for iPhone®, iPad®, and Android™ smartphones / tablets. Securely connect to your cameras from anywhere with no recurring fees for live viewing.

  • Page 98: Connecting Remotely Using The Mobile App

    • Set preferences for push notifications, informing you of motion detection and other system events For full setup instructions and advanced support for the app, click here to open the Lorex Home instruction manual. * On supporting devices. #LX400117; r. 6.0/57895/57895; en-US...

  • Page 99: Pan/Tilt/Zoom (Ptz) Cameras

    19.1 Connecting PTZ Cameras to the Recorder Lorex HD PTZ cameras connect to your recorder just like any other camera with no need to run special wiring — these cameras can accept PTZ commands directly through the Ethernet cable.

  • Page 100: Advanced Ptz Controls

    Pan/Tilt/Zoom (PTZ) Cameras NOTE Ensure you have completed initial setup of your PTZ camera in order to control the camera using the recorder. See 19.1 Connecting PTZ Cameras to the Recorder for more details. To access the PTZ controls: • Open the Live View screen for your PTZ camera in single-channel view (fullscreen). Right- click to open the Quick Menu, then click Pan/Tilt/Zoom.

  • Page 101: Presets

    Pan/Tilt/Zoom (PTZ) Cameras 1. No.: Enter the ID number for a preset, tour, or pattern you want to activate. 2. Preset: Move the camera to the preset number specified in the No. field. For instructions on setting up preset locations, see 19.4 Presets, page 93. 3.

  • Page 102: Patterns

    Pan/Tilt/Zoom (PTZ) Cameras 4. Under Patrol No., enter the number of the tour you want to create. 5. Under Preset, select a preset you want to add to the tour. 6. Click Add Preset. 7. Repeat steps 5 & 6 to add additional presets to the tour. To run a tour: •...

  • Page 103: Connecting Audio Devices

    To enable audio recording: CAUTION Audio recording and / or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corpora- tion assumes no liability for use of its products that does not conform with local laws. 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  • Page 104 Connecting Audio Devices 5. Configure the following: • Audio/Video: Ensure all boxes are checked. • Audio Encode: Select an audio codec (G711a or AAC recommended). CAUTION In order to use voice commands with your security system , you must choose AAC encoding for the Sub Stream.

  • Page 105: Replacing The Hard Drive

    Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 10TB, and add a second drive if you choose to. 21.1 Removing the Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing a hard drive.

  • Page 106: Installing A New Hard Drive

    Replacing the Hard Drive 4. Remove the power and SATA cables from the hard drive. 5. Slide the hard drive out of the recorder. 6. If you are not immediately going to install a new hard drive, replace the top panel and the 4 back panel screws.
  • Page 107 Replacing the Hard Drive To install a new hard drive: 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. 2. Power off the system, and unplug all cabling from the system. 3.
  • Page 108 Replacing the Hard Drive 4. Insert the hard drive so the 2 pre-inserted screws line up with the holes in the bottom panel as shown below. Slide the hard drive in place. Insert the remaining 2 hard drive screws, and tighten all 4 screws tightly.

  • Page 109: Ddns Setup (Advanced)

    • Manually port forward the required ports on your router to your recorder’s IP address by fol- lowing your router manufacturer’s instructions. For more information on port forwarding, see the reference guides on lorex.com. 22.2 STEP 2: Create a Lorex Account 1. Visit lorex.com and click Login at the top of the page.

  • Page 110: Step 4: Sign Up For A Ddns Account

    DDNS Setup (Advanced) 1. From your Lorex account, click the WARRANTIES tab. 2. Click Activate Warranty. 3. Enter your product information (attaching bill of sale optional). 4. Click Save Warranty. Once submitted, your warranty information will be summarized under My Warranties.

  • Page 111: Step 5: Enable Ddns On The Recorder

    22.5 STEP 5: Enable DDNS on the Recorder Enter your DDNS information into the menu of your recorder. You can find the information ref- erenced below on your My Lorex account, or on the confirmation email sent to you after regis- tering for DDNS service.

  • Page 112: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following de- scribes the most common problems and solutions. Please refer to the following before calling Lorex technical support: Error Possible Causes Solutions •...

  • Page 113: Top Reasons Your Lorex Camera May Lose Video Or Go Black

    23.1 Top Reasons Your Lorex Camera May Lose Video or Go Black There are a multitude of reasons why your security camera may lose video or go black. The fol- lowing list of potential issues will walk you through the process of identifying the root cause and do a quick fix on the issue.

  • Page 114: Going Over Poe Budget Will Result In Video Loss

    Troubleshooting 23.1.1 Going over PoE budget will result in video loss Our recorders use Power over Ethernet (PoE) technology to deliver power to IP cameras and the same PoE is used to transmit video back to the recorder. Known as Maximum Power Consumption (wattage), each IP camera requires a specific amount of power to operate and function efficiently.

  • Page 115: Power Surge And Interference

    Troubleshooting To fix the issue, we recommend that you check any point of contact on your camera, recorder, and monitor. 23.1.4 Power surge and interference A power surge can burn your camera’s circuit board and other components. Power surge is even more hazardous to metal cameras installed on vertical pole as there’s a great likelihood of it get- ting hit by lighting strikes.

  • Page 116: Outdated Firmware And Hardware

    All of our cameras are paired with specific recorders, apps, and software. If you pair your camera with the wrong recorder, app, or software, there is a great likelihood that you will encounter a compatibility issue along the way. To know if your Lorex product will work with other lineup, please see our Compatibility Chart.

  • Page 117: Technical Specifications

    Technical Specifications 24.1 General Video Transmission Technology Channels 24.2 Inputs/Outputs Video Input Video Outputs Audio Input Audio Output Alarm Input Alarm Output 24.3 Display Display Output Resolution Live Display Live Display Speed (Max) System Navigation 24.4 Recording Recording Resolution Recording Frame Rate Recording Scheduling Back–up File Format Video Compression...

  • Page 118: Connectivity

    Image quality and resolution is dependent on the type of camera connected to the NVR, as well as TV/monitor resolution. 2. Compatible with certain Lorex IP cameras only. For a list of compatible cameras please visit lorex.com/compatibility 3. Both firmware and software must be updated to latest version to ensure remote connectivity.

  • Page 119: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 120 #LX400117; r. 6.0/57895/57895; en-US...
  • Page 122 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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