Planet IPX-2500 User Manual
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Planet IPX-2500 User Manual

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  • Page 1 Internet Telephony PBX System IPX-2500 Internet Telephony PBX System IPX-2500...
  • Page 2 IPX-2500 Copyright Copyright© 2014 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Internet Telephony PBX System IPX-2500 Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 Any error messages that displayed when the problem occurred • Any software running when the problem occurred • Steps you took to resolve the problem on your own Revision User’s Manual for PLANET Internet Telephony PBX System Model: IPX-2500 Rev: 1.0 (Dec, 2013)

  • Page 5: Table Of Contents

    Internet Telephony PBX System IPX-2500 TABLE OF CONTENTS Chapter 1 Introduction....................8 1.1 Features ..........................11 1.2 Package Contents ......................13 1.3 Physical Specifications .....................13 1.4 Specifications ........................15 Chapter 2 Installation Procedure ................. 17 2.1 Web Login.........................17 2.2 Configuring the Network Setting ..................18 Chapter 3 Basic Configuration..................
  • Page 6 Internet Telephony PBX System IPX-2500 4.1 Options..........................52 4.1.1 General ........................52 4.1.2 Global Analog Settings ..................53 4.1.3 Global SIP Settings ....................54 4.2 VoiceMail ..........................57 4.3 SMTP Setting ........................59 4.4 Email to Fax ........................60 4.5 Music Settings........................60 4.6 DISA ..........................62 4.7 Paging and Intercom ......................63 4.8 PIN Set ..........................64...
  • Page 7 7.11 Module Settings ......................93 Chapter 8 Operating Instructions ................94 8.1 How to connect the IPX-2500 IP PBX to the Internet ............94 8.2 How to combine two IPX-2500 IP PBX in a different network........94 8.3 How to resolve the problem about hearing one side only ..........96...

  • Page 8: Chapter 1 Introduction

    Off-net Calling Capability, Call Restriction, Call Access Control The IPX-2500 integrates up to 8 calls via the IPX-21FO (4 FXO) , IPX-21SL (2 FXO + 2 FXS) and IPX-21GS (4 GSM) module to become a feature-rich PBX system that supports seamless communications between existing PSTN calls, analog, IP phones and SIP-based endpoints.
  • Page 9 Green IP Office The Fax to Email / Email to Fax service by the IPX-2500 allows users to transfer / receive faxes directly to / from your email inbox as file attachments. It’s an easy and confidential way of receiving, storing and forwarding important Fax documents, thus creating a paperless or green office.
  • Page 10 The IPX-2500 VPN securely and cost-effectively connects geographically disparate offices of an organization, creating one cohesive virtual network. The IPX-2500 VPN technology is also used by ordinary Internet users to connect to proxy servers for the purpose of protecting one's...

  • Page 11: Features

    Internet Telephony PBX System IPX-2500 1.1 Features System Highlights 80 concurrent calls and up to 500 registers Dual Gigabit Ethernet (WAN / LAN) HD voice codec G.722 for perfect voice quality Fax to Email / Email to Fax for Green Office...
  • Page 12 Internet Telephony PBX System IPX-2500 PBX Features Black List BLF (Busy Lamp Field) CDR (Call Detailed Record) Conference Room (3 rooms) DID (Direct Inward Dialing Number) DISA (Direct Inward System Access) DND / Feature Codes / Flash Operation Panel Follow Me / Auto-Provision...

  • Page 13: Package Contents

    IPX-2500 1.2 Package Contents Thank you for purchasing PLANET Internet Telephony PBX system, IPX-2500. This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet. Open the box of the Internet Telephony PBX system and carefully unpack it.
  • Page 14 Internet Telephony PBX System IPX-2500 LED definitions Front Panel LED State Descriptions PBX Power ON PBX Power OFF Enabling system. Flashing System is working System is off Flashing PBX network connection established WAN/LAN Waiting for network connection FXO / GSM...

  • Page 15: Specifications

    Internet Telephony PBX System IPX-2500 Communications (GSM) with SIM Card. Supporting 2 slots, user can buy expansion module like IPX-21FO (4 FXO), IPX-21SL (2 FXO + 2 FXS) or IPX-21GS (4 GSM) for extending port service. 1.4 Specifications IPX-2500 Product...
  • Page 16 Internet Telephony PBX System IPX-2500 Trouble Shooting (Ping, Traceroute) VPN Client (Support N2N / L2TP/PPTP/OpenVPN) VPN Server (PPTP/L2TP/OpenVPN Server) Refuse SIP Register DoS Refuse Abort Invite Dos Security Features Refuse SSH Login DoS Firewall / SRTP Features Black List BLF (Busy Lamp Field)

  • Page 17: Chapter 2 Installation Procedure

    Chapter 2 Installation Procedure 2.1 Web Login Step 1. Connect a computer to an LAN port on the IPX-2500. Your PC must set up to the same domain of 192.168.0.X as that of the IPX-2500. Step 2. Start a web browser. To use the user interface, you need a PC with Internet Explorer (version 6 and higher), Firefox, or Safari (for Mac).

  • Page 18: Configuring The Network Setting

    Internet Telephony PBX System IPX-2500 2.2 Configuring the Network Setting Step 1. Go to Network Settings → Network Network & Country Button Network Setting page...
  • Page 19 Internet Telephony PBX System IPX-2500 Step 2. Edit your WAN port IP information. There are three types of Ethernet port connection. They are Static IP, PPPoE (Point-to-Point Protocol over Ethernet), DHCP. You can find detailed setting process in the user manual.

  • Page 20: Chapter 3 Basic Configuration

    3.1 Preparation before Operation What kind of IP phone can be used with the IPX-2500 IP PBX? Our IPX-2500 is based on SIP 2.0 (RFC 3261); any IP phone model based on the same protocol can work with the IPX-2500.
  • Page 21 Internet Telephony PBX System IPX-2500 make modification effective. If user name and password are right, this following page will be displayed: Network ETH0 IP and MAC will be displayed Storage Total storage and used storage will be displayed Slots Info...
  • Page 22 Internet Telephony PBX System IPX-2500 System Menu System Menu includes the following sub menu: Home Display device information Operator Extension / Trunk / Channel Status Basic Basic configuration on extension, trunks, etc Inbound Control Configuration of Inbound Route, IVR and Black List, etc...

  • Page 23: Operator

    Internet Telephony PBX System IPX-2500 3.2.2 Operator Display all the Extension, VoIP Trunk and Slot information. About extension: Idle Ringing In use Hold Unavailable...

  • Page 24: Basic Configuration

    Internet Telephony PBX System IPX-2500 3.2.3 Basic Configuration Configure Extensions Planet IP PBX supports SIP / IAX2 and analog extension; configure extension on this page: 【Basic】----【Extensions】 Click【New User】to see the extension configuration interface as shown below:...
  • Page 25 Internet Telephony PBX System IPX-2500 Extension Settings Item Explanation SIP / IAX2 Choose extension protocol. Name Extension Name (English Character Only), e.g. Tom. Extension Extension Number connected to the phone, e.g. 888. Password Same password as voicemail. (4-16 digits, e.g.123456) Outbound CID Override the caller ID when dialing out with a trunk.

  • Page 26: Time-Based Rules

    Internet Telephony PBX System IPX-2500 192.168.10.0/255.255.255.0. Computer with other IPs is not allowed to visit this IP PBX. Audio Codec Select what audio codec you need to use. 1. There are few default extensions which number started with "8XX", you can add or delete extension by your requirement 2.
  • Page 27 Internet Telephony PBX System IPX-2500 Please set from this page:【Time-based Rule】---【New Time Rule】: New Time Rule: Item Explanation Rule Name Define the name for this Time Rule. Time & Date Conditions Set time segment for Day/ Date/ Month. Destination How to deal with the inbound call in different time segments. For example, inbound call can be directed to operator in working time.

  • Page 28: Outbound Call

    Internet Telephony PBX System IPX-2500 3.3 Outbound Call 3.3.1 Trunks If you want to set up outbound call to connect to PSTN (Public Switch Telephone Network) or VoIP provider, please configure on this page: 【Basic】->【Trunks】 Planet IP PBX supports 2 kinds of trunks: VoIP Trunks and FXO/ FXS Trunks.
  • Page 29 Internet Telephony PBX System IPX-2500 Item Explanation Description Define the VoIP(figure or character). Protocol Select protocol for outbound route, SIP or IAX2. Host Set host address (provided by VoIP Provider). Maximum Channels Set maximum channels for simultaneous call. (Only for outbound call;...

  • Page 30: Outbound Routes

    Internet Telephony PBX System IPX-2500 Item Explanation Description Define the description for this trunk (figure or character). Lines Available line Prefix The prefix will be added to the dialed number automatically when this trunk is in use. Advanced Options Advanced Options for this trunk, e.g. Call Method, Busy Detection, etc.
  • Page 31 Internet Telephony PBX System IPX-2500 User can create dial rule for dial plan on this page: Item Explanation Rule Name Define the name for the dial rule. Pin Set Input this Pin when you use this dial rule. Place this call...

  • Page 32: Inbound Call

    Internet Telephony PBX System IPX-2500 3.4 Inbound Call 3.4.1 Inbound Routes When a call is made from outside, you want to forward this call to an extension or IVR. This Chapter will introduce you how to deal with the inbound calls.
  • Page 33 Internet Telephony PBX System IPX-2500 Item Explanation Port Select the port for outbound line. Label Set a label for this port. When incoming calls are from this port, the label will be displayed. Destination Incoming calls will access directly to this destination (extension user, call queue, conference, or IVR).

  • Page 34: Ivr

    Internet Telephony PBX System IPX-2500 DOD Settings If user wants to make the outbound call directly to the specified extension user, call queue, conference, IVR, please configure it here. Click 【DOD Settings】->【New DOD】 Item Explanation DOD Number Set the DOD number, and use it to match the Caller ID.
  • Page 35 Internet Telephony PBX System IPX-2500 Click【New IVR】to creates a new IVR: Item Explanation Name Set a name for the IVR Extension If you want to listen to the IVR by dialing extension, please input an extension Number. Please Select Select IVR audio file, please configure in this page: 【IVR Prompts】...

  • Page 36: Ivr Prompts

    Internet Telephony PBX System IPX-2500 3.4.3 IVR Prompts Record or play IVR music from extension. Please configure on this page:【IVR Prompts】 Click【IVR Prompts】----【New Voice】to create new IVR prompt: Item Explanation File Name Define a name for this voice file. Format Select the voice format, GSM / WAV (16bit) supported only.
  • Page 37 Internet Telephony PBX System IPX-2500 If you want to hear the prompt, please click【Play】: Select the extension, click【Play】, the selected extension will ring, and you will hear the recorded prompt after picking up the phone. Upload IVR prompt Uploading customized audio file must be in the wav, gsm, ulaw, alaw format, and...

  • Page 38: Ring Groups

    Internet Telephony PBX System IPX-2500 3.4.4 Ring Groups Ring Group is a collection of extensions. When a call to a ring group is made, all extensions in this ring group will ring in different ways based on their different configurations. If ring time exceeds a defined time, the call will be directed to IVR or others based on your configuration.

  • Page 39: Black List

    Internet Telephony PBX System IPX-2500 3.5 Black List If some numbers need to be blocked, you can use this functionality, please configure it here: Click【Inbound Control】->【Blacklist】->【New Blacklist】 Input caller's number in the blank, then this caller's number will be blocked when the call comes again.

  • Page 40: On The Call

    Internet Telephony PBX System IPX-2500 Reference Parameters and Explanation of Pickup Calls Item Explanation Input function key *8 to pick up the registered extension which is in the ring at random. This can be defined in 【Feature Codes】 Input function key ** and define another extension to pick up. This can be defined in 【Feature Codes】.

  • Page 41: Call Transfer

    Internet Telephony PBX System IPX-2500 Reference Parameters and Explanation of Call Park: Item Explanation Extension to Dial Default Number: 700, Define in【Feature Codes】 for Parking Calls What Extension to Default Number: 701 - 720. Define in【Feature Codes】 park calls on Default is 45 seconds.

  • Page 42: Conference

    If you want to create a conference room for some extension users or with external lines, you can input conference room number 900, input conference room password 1234 (Admin's password is 2345), then enter the conference room. This IPX-2500 supports 3 conference rooms. Please configure it on this page【Conference】 :...
  • Page 43 Internet Telephony PBX System IPX-2500 new participant is joining the conference. Record conference Recorded conference format is WAV. Quiet Mode If this option is checked, all the participants in the conference can hear only, but it is not allowed to speak.

  • Page 44: Settings Before Leaving Office

    Internet Telephony PBX System IPX-2500 3.7 Settings before leaving office 3.7.1 Follow me If you don’t want to miss any call, please configure this function as shown below: Click【Basic】->【Extension】->【Edit】the extension you want to configure. Check【Web Manager】 and【Save】...
  • Page 45 Internet Telephony PBX System IPX-2500 Then login to the Extension Web Panel: Click【Call Forward】: Reference Item Explanation Always All incoming calls will be forwarded. Busy Forward when extension is busy. No Answer Forward when no answer from extension.
  • Page 46 Internet Telephony PBX System IPX-2500 Or used the Follow me feature. Select an extension, set the ring duration, and add the numbers in the Follow Me List; 【Save】 and 【Activate】. List Format: Extension Number, Ring Duration E.g.: 806,30 808,20 806 rings, after 30 seconds, the call is going to 808...

  • Page 47: Voice Mail

    Internet Telephony PBX System IPX-2500 3.7.2 Voice Mail If you don't want to configure "Follow Me", you can record the message of incoming call, and email the message to your defined mailbox. Click【Extension】---【Extension Settings】 Please enable 【Voice mail】 before configuration, and configure 【VM Password】 and 【Email】 .
  • Page 48 Internet Telephony PBX System IPX-2500 Leave a message: Listen to the message 1. If you would like to use this function, you must write the correct email address in "extension settings". 2. You need to configure SMTP and Email model in【Voice Mail】. Please...

  • Page 49: Call Center(Call Queues)

    Internet Telephony PBX System IPX-2500 3.8 Call Center (Call Queues) 3.8.1 Create Agent Click【Basic】->【Extension】->【Edit】the extension you want to configure: Step1: Check【Agent】and【Save】 Step2: Click【Inbound Control】->【Call Queues】...
  • Page 50 Internet Telephony PBX System IPX-2500 Item Explanation Queue Number Define an extension number for the queue. Label Define the label for the queue. Ring Strategy RingAll -- Ring all available agents until one answers (default) RoundRobin -- Every available agent will take turns to ring.
  • Page 51 Internet Telephony PBX System IPX-2500 Auto Fill Callers will be distributed to Agent automatically. Report Hold Time Report the hold time of the next caller for Agent when the Agent is answering the call. Frequency(sec) Repeat frequency to announce the hold time for callers in the Queue.

  • Page 52: Chapter 4 Advanced

    Internet Telephony PBX System IPX-2500 Chapter 4 Advanced 4.1 Options Options include local extension settings and new extension default settings 【General】 , caller ID setting 【Global Analog Setting】, and NAT FAX setting 【Global SIP Setting】. 4.1.1 General Click【General】to display the dialog as shown below:...

  • Page 53: Global Analog Settings

    Internet Telephony PBX System IPX-2500 Record Format Set the format for recording files. (GSM / WAV only) Default Settings for New User Check to enable the default settings. Extension Preferences Set the rule for extensions. 4.1.2 Global Analog Settings Click【Advance】->【Options】->【Global Analog Settings】 ：...

  • Page 54: Global Sip Settings

    Internet Telephony PBX System IPX-2500 Busy Detection. 4.1.3 Global SIP Settings 【Global SIP Settings】is appropriate for professionals. If anything needs to be modified, please contact our tech-support people. Item Explanation UDP Port to bind to SIP standard port is 5060...
  • Page 55 Internet Telephony PBX System IPX-2500 Item Explanation External IP Address that we're going to put in outbound SIP messages if we're behind a NAT External Host Alternatively, you can specify an external host, and Asterisk will perform DNS queries periodically. Not...
  • Page 56 Internet Telephony PBX System IPX-2500 Item Explanation TOS for Signaling packets Sets Type of Service for SIP packets TOS for RTP audio packets Sets Type of Service for RTP audio packets TOS for RTP video packets Sets Type of Service for RTP video packets...

  • Page 57: Voicemail

    Internet Telephony PBX System IPX-2500 Item Explanation SIP Register Failed Times Allowed failure time for register attempts. Block times How long will be limited, when you Beyond the number of register failure. Register Time Out Retry registration calls at every 'x' seconds (default 20) Register Attempts Number of registration attempts before we give up;...
  • Page 58 Internet Telephony PBX System IPX-2500 Min Message Time(sec) Minimum Time for each message. The message will be deleted automatically if the time is less than the minimum message time. Say Message Caller ID Checking this option, Caller ID will be played when user login email to receive the voice message.

  • Page 59: Smtp Setting

    Internet Telephony PBX System IPX-2500 4.3 SMTP Setting Item Explanation SMTP server In order to send e-mail notifications of your voicemail, set the IP address or domain name of a SMTP server that your IP PBX may connect to. e.g. mail.yourcompany.com Port The port number the SMTP server runs is generally port 25.

  • Page 60: Email To Fax

    Internet Telephony PBX System IPX-2500 4.4 Email to Fax Users can send fax by Email. Please configure as shown below. Click【Advanced】->【Email to Fax】 Check “Enable”, input user name, password and IMAP Server(server format: imap.XX.com), select the Dial Plan and then “Save” and “Activate”.
  • Page 61 Internet Telephony PBX System IPX-2500 Music Settings: Please define different music files for different music folders. Music Management: Item Explanation Select Music Directory Load music in the music file. File Display music name under the music file. You can delete it.

  • Page 62: Disa

    Internet Telephony PBX System IPX-2500 Please choose file to upload Select the music you want to upload. Note: music file must be WAV (16bit/8000Hz / Single), GSM, ulaw or alaw, and less than 15MB. The sound file must be wav (16bit/8000Hz/Single), gsm, ulaw or alaw !! The size is limited in 15MB 4.6 DISA...

  • Page 63: Paging And Intercom

    Internet Telephony PBX System IPX-2500 DISA(Optional) define an extension number for this DISA. Select Dial Plan Select the Dial Plan for this DISA. 4.7 Paging and Intercom Paging and Intercom is used for calling a paging extension; all terminals which support this function will be picked up automatically and listen;, meanwhile, it support duplex.

  • Page 64: Pin Set

    Internet Telephony PBX System IPX-2500 4.8 PIN Set Monitor is used for recording the defined extensions. Click【Monitor】---【New Monitor】to display the dialog below: Item Explanation PIN Set Name Define the name for this PIN Set. PIN List Define PIN codes in this list.

  • Page 65: Speed Dial

    Internet Telephony PBX System IPX-2500 Reference: Item Explanation Extension Define an extension for recording. Call Recording Time Set the time to record. Inbound Record Check to record inbound calls. Outbound Record Check to record outbound calls. 4.10 Speed Dial Please configure as shown below: Click【Advanced】->【Speed Dial】->【New Speed Dial】:...

  • Page 66: Smart Did

    Internet Telephony PBX System IPX-2500 4.11 Smart DID Smart DID: After extension user makes an outbound call, the call is ringing back to Planet IP PBX, and directed to the one who made the last call. Please configure it as shown below: Click【Advanced】->【Smart DID】:...

  • Page 67: Phone Book

    Internet Telephony PBX System IPX-2500 At first, enable this function. Select Dial Plan, and define the callback rule (strip digits or prepend prefix). Click【New Callback Number】to add callback number. Input callback number and define the destination. 4.13 Phone Book When incoming call matches the number in the phone book, the name of the matched number will be displayed.
  • Page 68 Internet Telephony PBX System IPX-2500 Click【Create Contact】to see the following diagram: Item Explanation Name Input contact’s name. (Letter or figure only). Phone Number Input Phone Number of contact. (IDD Number is available). Phone book is for the incoming call to use; if the incoming caller ID matches the number in Phone book, it will display the name defined in Phone book.

  • Page 69: Feature Codes

    Internet Telephony PBX System IPX-2500 4.14 Feature Codes Click【Feature Codes】to display the dialog as shown below. You can define relevant parameter. Item Explanation Extension to Dial for Define an extension for parking calls. Parking Calls Extension Range to Park Define the extension range for parking calls. (e.g. 701-720)
  • Page 70 Internet Telephony PBX System IPX-2500 sequence. The system says "Transfer" then gives you a dial tone, while A is on hold. You dial the transferee number (B's number) and talk with B to introduce the call, then you can hang up and A will be connected with B.

  • Page 71: Ip Phone Provision

    Internet Telephony PBX System IPX-2500 4.15 IP Phone Provision When you need many IP Phones, please record the MAC, extension number, and user name of each phone according to the format (please take reference of the auto provision script file model for details).

  • Page 72: Pnp Settings

    Internet Telephony PBX System IPX-2500 4.16 PnP Settings Plug and Play function (PnP) is used as Auto-Provisioning for IP Phones. Once it’s enabled, the system will make configuration on the specified phone (as long the phone supports PnP) according to the settings in Phone Provisioning page...

  • Page 73: Chapter 5 Network Settings

    Internet Telephony PBX System IPX-2500 Chapter 5 Network Settings 5.1 Network You can configure the WAN Port, and define the Virtual Interface. Click【Network Settings】->【Network】->【IPv4 Settings】 Reference Item Explanation IP Assign Static / DHCP/PPOE supported. LAN Port Setup Define the virtual interface for WAN Port.
  • Page 74 Internet Telephony PBX System IPX-2500 Click【Network Settings】->【Network】->【VLAN Settings】: VLAN Reference: Item Explanation Enable Enable VLAN to define the VLAN address and VLAN ID.

  • Page 75: Static Routing

    Internet Telephony PBX System IPX-2500 5.2 Static Routing Click【Network Settings】->【Static Routing】: Item Explanation Interface Choice WAN / LAN Destination Set destination network for static routing. Subnet Mask Set subnet mask of the destination network. Gateway Define the gateway accessing the destination network.

  • Page 76: Vpn Server

    Internet Telephony PBX System IPX-2500 5.3 VPN Server Planet IP PBX supports three kinds of VPN servers: L2TP, PPTP and OpenVPN. Click【Network Settings】->【VPN Server】 ： Reference: Item Explanation VPN Server Mode Three kinds of VPN servers -- L2TP, PPTP and OpenVPN -- supported（Only one mode can be enabled simultaneously).

  • Page 77: Vpn Client

    Internet Telephony PBX System IPX-2500 This page is used for management of OpenVPN certificate file. 5.4 VPN Client Planet IP PBX supports four kinds of VPN Clients: L2TP, PPTP, OpenVPN and N2N. Click【Network Settings】->【VPN Client】 ： Reference: Item Explanation VPN Client Four kinds of VPN Clients supported: L2TP, PPTP, OpenVPN and N2N（Only one mode can be enabled simultaneously）...

  • Page 78: Dhcp Server

    Internet Telephony PBX System IPX-2500 5.5 DHCP server Click【Network Settings】->【DHCP Server】 ： Click【Network Settings】->【DHCP Server】->【DHCP Client List】: This page is used to display DHCP Client address and related information. When DHCP Server distributes address, the Client’s MAC address is associated with the IP address, and then the device will get the same IP address every time.

  • Page 79: Ddns Settings

    Internet Telephony PBX System IPX-2500 5.6 DDNS Settings After setting DDNS (Dynamic Domain Network Server), Planet IP PBX settings will be visited remotely. Click【Network Settings】->【DDNS Settings】 ： Planet supports DDNS provided by Planet DDNS / Dyndns.org / No-ip.com / zoneedit.com.

  • Page 80: Troubleshooting

    Internet Telephony PBX System IPX-2500 Reference Item Explanation Enable Enable “Read Only” of SNMP RO Community Define the name of RO Community of SNMP RO Network Define network of RO 5.8 Troubleshooting You can ping other network devices through Planet IP PBX and track network routing by...

  • Page 81: Chapter 6 Security

    Internet Telephony PBX System IPX-2500 Chapter 6 Security This chapter will introduce you how to configure the Security of PLANET IP PBX. 6.1 Network and Country Click【Security】->【Firewall】 Iptables Command Explanation Check iptables list iptables -L -n Clear iptables list iptables -F Deny an IP （192.168.0.3...

  • Page 82: Service

    Internet Telephony PBX System IPX-2500 6.2 Service 【Service】: Settings of SSH / FTP and HTTP Port. Click【Security】->【Service】: Enable SSH to login background management system through SSH. Enable FTP to allow uploading files to system through FTP.

  • Page 83: Chapter 7 Report

    Internet Telephony PBX System IPX-2500 Chapter 7 Report 7.1 Record List Check recordings of specified extension or conference here, or delete the recording file. 【Record List】: 【Conference】: 【One Touch Recording】 7.2 Call logs Check call logs by caller ID or callee ID.

  • Page 84: System Logs

    Internet Telephony PBX System IPX-2500 Duration in the call logs is not really charged duration. If you need billing, PSTN must support polarity reversal function, and meanwhile, you must configure relevance parameters of polarity reversal in trunk configuration for Planet IP PBX.
  • Page 85 Internet Telephony PBX System IPX-2500 Reference Item Explanation Enable Enable FTP Data Storage. Server Address Set FTP server address (IP address or domain). User Name User name for login FTP. Password Password for login FTP. Directory Define a directory used for storage on FTP server.

  • Page 86: Management

    Internet Telephony PBX System IPX-2500 7.5 Management 【Management】is used to modify password of Planet system, and the settings of system voice. Click 【System】->【Management】: 【Set Language】Choose the voice language you want...

  • Page 87: Backup

    Internet Telephony PBX System IPX-2500 7.6 Backup Click【System】->【Backup】 Reference: Item Explanation Take a Backup Take a backup of the current system configuration. Restore Restore system to the specified backup configuration. Delete Delete specified backup file. Click the download button “...

  • Page 88: Upgrade

    Internet Telephony PBX System IPX-2500 Click【Factory Default】to reset the system to factory default. Click【Reboot】to reboot the system. 7.8 Upgrade 7.8.1 WEB Upgrade Click【System】->【Upgrade】->【WEB Upgrade】: Click【Browse】to select the firmware file, and then click【Upload】to upload the selected firmware to system and finish the upgrading automatically.

  • Page 89: Tftp Upgrade

    Hot Stanby ——this function is used to backup and share configuration file and regular data on two IPX-2500 units (Master & Slave) each other in local network. In case the system the Master Unit crashes, Slave Unit will automatically start to work in order instead Settings：...
  • Page 90 Internet Telephony PBX System IPX-2500 Item Explanation Hot Standby Mode: Set the unit to be Master or Slave (Make sure one unit is Master and the other is Slave) Local Hostname Hostname of local unit (Make sure it’s different on two units)
  • Page 91 Internet Telephony PBX System IPX-2500 User must configure properly on Master Unit and reboot first, then configure and reboot Slave Unit Status： Status：Connected indicates two units are connected successfully Status：WFConnection indicates waiting for connection from the other unit...

  • Page 92: Time Settings

    Internet Telephony PBX System IPX-2500 Status：StandAlone indicates offline (which means you need to configure properly and reboot to reconnect 7.10 Time Settings Time settings for Planet system, the system supports NTP and Manual Time Set. 【NTP】: Reference: Item Explanation Define the NTP Server. You can input the IP address or NTP Server domain of this server, whatever it’s local or remote.

  • Page 93: Module Settings

    Internet Telephony PBX System IPX-2500 【Manual Time Set】: After entering Year/ Month/ Day/ Hour/ Minute, then save and activate. Or, you can click【Sync】to synchronize with current PC time. 7.11 Module Settings Choose module type and make configuration on this page...

  • Page 94: Chapter 8 Operating Instructions

    You should connect the WAN port of the IP PBX to the LAN port of the router. 8.2 How to combine two IPX-2500 IP PBX in a different network Normally, two sets of the IPX-2500 are located in different places with different IP addresses for Internet access.
  • Page 95 For detailed steps, please take chapter 8.2 as reference. Two sets of IPX-2500 behind router Sometimes the IPX-2500 doesn’t have a public IP address, and you have to configure port mapping for your router. Step1: Configure the mapping rule of IPX-2500-A on the router.

  • Page 96: How To Resolve The Problem About Hearing One Side Only

    DDNS. 8.3 How to resolve the problem about hearing one side only If the IPX-2500 is behind router, to resolve the problem, please set up IP address as shown below:...

  • Page 97: How To Use Skype Account In Ipx-2500

    Local Network Address IP address and subnet mask needed to be converted. e.g. 192.168.1.100/255.255.255.0 8.4 How to use Skype account in IPX-2500 [Answer]: The fee of your business account is much more than €50 when you use the account for the first time.
  • Page 98 Internet Telephony PBX System IPX-2500 3. Please click the Skype connect...
  • Page 99 Internet Telephony PBX System IPX-2500 4. Create a SIP profile Then you can create one sip account, you need to pay € 4.95 for one channel as monthly rent and you need to input the registration information in our VoIP trunk blank. Then you can register with Skype server.
  • Page 100 Internet Telephony PBX System IPX-2500 Then you can see the sip account information, and please click the Authentications details. 5.Settings on IPPBX build one sip trunk with Skype for sip account Provider Type: Custom Trunk Host: sip.skybe.com User name: the user name you defined in Authentication detail...
  • Page 101 Internet Telephony PBX System IPX-2500 B. Set one outbound rule...
  • Page 102 Internet Telephony PBX System IPX-2500 C. Make an outbound call After we have done the above, in the extension we can dial 00 + Country Code + City Area code + local number to dial out via Skype line For example, dialing number 00(outbound prefix number)+ 001(International Code)+...

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