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Planet SOHO Internet Telephony PBX System IPX-600 User Manual

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IPX-600 User's manual

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  • Page 1 SOHO Internet Telephony PBX System IPX-600 User’s manual...
  • Page 2 Copyright Copyright (C) 2007 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
  • Page 3 Revision User’s Manual for PLANET SOHO Internet Telephony PBX System: Model: IPX-600 Rev: 1.0 (January, 2007) Part No. EM-IPX600V1...

  • Page 4: Table Of Contents

    Chapter 1 ... 6 Introduction... 6 Overview...6 Package Content ...8 Physical Details ...8 Front Panel Indicators...8 Rear Panel Indicators...9 Chapter 2 Preparations & Installation ... 10 Physical Installation Requirement ...10 LAN/WAN interface quick configurations... 11 LAN IP address configuration via web configuration interface...12 WAN IP address configuration via web configuration interface ...13 Chapter 3 Web Configurations ...
  • Page 5 Special Application...43 DMZ Host...44 DoS (Denial of Service) Protection ...44 Dynamic DNS ...44 Pass-through ...45 UPnP...45 Ping Toolkit ...45 Log...46 Remote Management...47 Password...47 Upgrade ...48 Appendix A ... 49 DHCP Server Function Notice...49 Appendix B... 50 SD Card Usage Notice ...50 Appendix C...

  • Page 6: Chapter 1

    With the IPX-600, standard SIP phones can be easily integrated in your office. You may integrate PLANET IP Phone VIP-154T series, IPX-600, and the VIP-156 / VIP-157 of ATA (analog telephone adapter) series. And Gateway serves VIP-281/VIP-480/VIP-880/VIP-1680/VIP-2480 to build up the VoIP network deployment in minutes.
  • Page 7 IPX-600 Features • PBX Features - Automated Attendant (AA) - Interactive Voice Responses (IVR) - Voicemail support - Personal Voicemail Greeting - DID to User - DID to Hunting Group – Round Robin, Parallel, Random - Least Cost of Call Routing (20) - Detailed Call Record - User Management via Web Browser - Call/Pickup Group...

  • Page 8: Package Content

    - Access Control / URL Filter - Virtual Server / DMZ / Special Application - Static Route - Pass-through - UPnP - DoS Package Content The contents of your product should contain the following items: SOHO IP PBX unit Power cord Quick Installation Guide User’s Manual CD RJ-45 cable x 1...

  • Page 9: Rear Panel Indicators

    SD Card Socket Insert the SD Card into the socket. Power Switch Please pay attention to that the SD Card Socket doesn’t Hint support hot plug/unplug. So that please power off the machine before plug/unplug the SD card into socket. Rear Panel Indicators Power Reset...

  • Page 10: Chapter 2 Preparations & Installation

    Physical Installation Requirement This chapter illustrates basic installation of IPX-600 • Network cables. Use standard 10/100BaseTX network (UTP) cables with RJ-45 connectors. • TCP/IP protocol must be installed on all PCs. For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for WAN port usage) Administration Interface PLANET IPX-600 provides GUI (Web based, Graphical User Interface) for machine management and...

  • Page 11: Lan/Wan Interface Quick Configurations

    After input username/password, it will get into the configuration main men of IPX-600. Please locate your PC in the same network segment Note (192.168.0.x) of IPX-600. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations.

  • Page 12: Lan Ip Address Configuration Via Web Configuration Interface

    LAN IP address configuration via web configuration interface Execute your web browser, and insert the IP address (default: 192.168.0.1) of VIP in the adddress bar. After log on machine with username/password (default: admin / 123), browse to “Network Setup” configuration menu: Parameter Description Field Description...

  • Page 13: Wan Ip Address Configuration Via Web Configuration Interface

    WAN IP address configuration via web configuration interface Execute your web browser, and insert the IP address (default: http://172.16.0.1:8080) of IP PBX in the adddress bar. After log on machine with username/password (default: admin / 123), browse to “Network Setup” configuration menu, you will see the configuration screen below: Static IP: Connection Type Wan Connection Type...
  • Page 14 ADSL Dial-Up User (PPPoE Enable) Connection Type Data required. Some ISPs provide DSL-based service and use PPPoE to establish communication link with end-users. If you are connected Wan Connection Type to the Internet through a DSL line, check with your ISP to see if they use PPPoE.

  • Page 15: Chapter 3 Web Configurations

    Configuring and monitoring your IPX-600 from web browser The IPX-600 integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world. Overview on the web interface of IPX-600 With web graphical user interface, you may have: More comprehensive setting feels than traditional command line interface.

  • Page 16: Status

    Status Click the Status item on the main menu; you will see the following web page. Current state information System Figure 10. First web page of IPX-600 Shows the firmware version and the other information Shows the LAN port connecting state and current settings Shows the WAN port connecting state and current settings Table 8.

  • Page 17: Network Setup

    Network Setup Click the Network Setup item on the main menu; you will see the following web page. 1. LAN: You can change the LAN IP Address and Subnet Mask of the IPX-600 here. If there is already another DHCP server or another NAT/Router device existed in the LAN network, you must make sure that they are not using the same sub network.

  • Page 18: Ip Pbx

    This DHCP server configuration will work for both Notebook/PC and IP Phones if the “DHCP only for IP Phones” Notice box in User Management is disabled. If the “DHCP only for IP Phones” box in User Management is enabled, this DHCP server will work only for IP Phones.
  • Page 19 call is connected between registered devices. IPX-600 cannot support Inband DTMF when the Remote/PBX Codec is G.723 or G.729. This field can determine if the other SIP devices needed to be authenticated if they try to register to IPX-600. If this field is Authentication enabled, only those devices with the correct accounts listed in the User Management page are allowed to register into IPX-600...
  • Page 20 Voice Mail Parameter description: Field Send Voicemail to E-mail Go to Voicemail after Ringing Maximum Time of a Voicemail Maximum Time of Voicemail per User Maximum Time of Voicemail for System Maximum Time of Voicemail for SD card Local Voice Mail Access Number Global Voice Mail Access Number...

  • Page 21: Call Detailed Record

    Call Detailed Record Parameter description: Field CDR Status Maximum CDR for System Send CDR via E-mail Send CDR via E-mail Period Send CDR via E-mail Time Delete CDR after Send the E-mail E-mail Send CDR immediately when the CDR Exceed the Maximum Value Hide Last Three Digits of Callee...

  • Page 22: Call Forward

    Call Forward IPX-600 can enable/disable some call forwarding functions for the extension IP Phones by dialing some digits on the extension IP Phone. First off-hook the IP Phone, after hearing the dial tone, presses the specific digits, and then presses a ‘#’ digit. Notice that the IP Phone could also have some call forwarding settings on its own menu configurations, both of IP Phone’s and IPX-600’s call forwarding could work independently.
  • Page 23 pressing these specific digits on the IP Phone, then press a ‘#’ digit. Busy Disable (This procedure must be done when the IP Phone is off-hooked and heard the dial tone). You can also disable this function through the menu configuration of the IP Phone device. The default value for this function is *4.

  • Page 24: Distinctive Ring

    Distinctive Ring IPX-600 will bring the ring name to the IP-Phone and the IP-Phone will ring according to the ring name in the SIP header. Figure 19. System setting – Distinctive Ring Proxy Server The Proxy Server page includes the following parts: IP-PBX Behind NAT Parameter description: Field...

  • Page 25: Proxy Server

    When you complete the configurations, you can press Apply to save all the settings. The system will restart to take the new settings effect. Register Expire Parameter description: Field Register Expire Period Proxy Server The IPX-600 works as a SIP proxy server for the other SIP devices, any SIP devices can register to IPX-600 to the WAN IP or LAN IP addresses.

  • Page 26: Gateway

    For some ITSP, you cannot send the User Number to make the off net call. You can see the Caller ID Delivery when you Add/Edit proxy server entry. In this case, you need to select Anonymous as the Caller ID Delivery. If you delete the Proxy Server item, the Call Route items associating with the Proxy Server will be deleted at the same time.

  • Page 27: Call Route

    Back to the Gateway page, you can see the new entry, and press Apply to save the settings to the flash. If you delete the Gateway item, the Call Route items associating with the Gateway will be deleted at the same time. IPX-600 will prompt a message box to allow you to confirm the deleting. Figure 22.

  • Page 28: Call Out Block List

    You can press Add button to add the new Call Route entry. By pressing Add, you can see the following page. The following steps will guide you how to setup a Call Route entry. 1. Fill the 9. in the Pattern field, any call begin with digit 9 will route to this entry. 2.

  • Page 29: Users Management

    Users Management To let the IP-Phone register to IPX-600, you need to set the user accounts of all the IP-Phones to be installed in the User Mgmt. page. By clicking the IP PBX link, the submenu will expand. Then click User Mgmt., you can see four default users shown in the web page.
  • Page 30 Figure 28. IPX-600 used as both IP PBX and NAT/Router 2. Index: The sequence number in this list of the users (IP Phones) accounts. : Check this box for the items that wanted to be deleted together. 4. Call Status: This field displays the call status of the IP Phone, red light means unregistered, green light means registered successfully, and yellow light means registered and on-call.
  • Page 31 Figure 29. The relationship of call group and pickup group As shown in Figure 29, IP Phone #103 belongs to call group #1 and #2, suppose that its pickup group is #1, and then it can only pickup the calls of #101, #102 and #104. And suppose that IP Phone #101 has pickup groups #1 and #2, and then it can pickup calls of every IP Phones in this figure.
  • Page 32 Figure 30. Batch add accounts for IP Phone Fill in the First Number, Number of Users and Password fields. The system will automatically generate some user accounts with alphabetically increased user name and same password. If you want all the IP-Phones to have different password, just check the Auto-increase check box.
  • Page 33 from the IPX-600 and work automatically. If the user is the local user, it will get the TFTP server IP address and auto configuration file via DHCP header. If the user is the remote user, you have to enter the WAN IP address of IPX-600 to the IP phone web page manually. Fill in the e-mail server of the office;...
  • Page 34 IPX-600 settings: On the IPX-600, you need to add this user account to allow the IP Phone to register into it. By clicking the Edit button on the 001 row, the following page will pop-up. The MAC address field is needed if the IP Phone wants to get IP address from IPX-600 by DHCP. IP Phone Registration and Call Status After some IP Phones installed, whether automatically or manually, the registration status of all the IP Phones are displayed in the User Mgmt.

  • Page 35: Call Status

    Call Status The Call Status page will show all the users’ call status in this page. When the operator wants to transfer the call, he can know each user’s call status in this page. Red light means the user is unregistered.
  • Page 36 second call will ring 102, then 103, then 101. All the users will be ringed in the same time in Parallel mode. IPX-600 will ring the members randomly in Random mode. By pressing Add button, you can see the Add Hunt Group page. 1.

  • Page 37: Call / Pickup Group

    Call / Pickup Group In User Mgmt., each user can belong to different Call/Pickup Group. This page facilitate you to view the users of the certain group. Figure 37. Call / Pickup Group page of IPX-600 Call Detailed Record The CDR (Call Detailed Record) of IPX-600 can save and display some information of all the calls, successful or failed etc.
  • Page 38 called Service Digit, the user can record the customized message that prompt the different digit ranging from 0~9 for different services. This page is divided into three parts. The first part provides two numbers for auto attendant and auto attendant recording. The second part is the Auto Attendant Message List that allows the user to record 4 customized messages.
  • Page 39 Auto Attendant Message List IPX-600 provides 6 messages that can be played at different service times. There are two default messages called Welcome and Off-Duty messages and 4 Custom messages. By clicking the Edit button in the Welcome Message, the following page will be shown. Before you can use the upload function, you must make sure the SD card is mounted.
  • Page 40 Figure 42. Auto attendant service time page with new time For example, your company will be closed during Dec 25 ~ Dec 31 every year and you want to play the Custome-1 message. After you have added this entry and press Apply button, you can see the following page.

  • Page 41: Upload Voice File

    Upload Voice File You can upload English/Native Invalid Message, English/Native Block List Message, Call Queuing Message, and Music on Hold File via this page. Before you can use the upload function, you must make sure the SD card is mounted. The maximum size of the voice file size is 200 Kbytes. The 200 Kbytes will allow you to upload 204.8 seconds G.729 voice file and 172 seconds GSM file.

  • Page 42: Virtual Server

    Virtual Server Virtual Server can be used to set up public server services on your network. When users from the Internet make certain service requests on your network, the IPX-600 can forward those requests to computers that really have the service. For example, if you set the port number 80 (HTTP) to be forwarded to IP Address 192.168.0.2, then all HTTP requests from internet will be forwarded to 192.168.0.2.

  • Page 43: Static Route

    Static Route You will need to configure “Static Route” function if there are multiple routers installed on your network. The “Static Route” function let the IPX-600 be able to direct some packets to go to correct interface (LAN or WAN) when the packets were with destination IP address listed in the “Static Route” list.

  • Page 44: Dmz Host

    Figure 52. Special application page of IPX-600 DMZ Host The DMZ Host setting can allow one local user to be exposed to the Internet with no firewall protection. When a local user wishes to use some special-purpose service, such as an Internet game or Video-conferencing, set the dedicated DMZ Port and click the Apply button.

  • Page 45: Pass-Through

    Pass-through IPX-600 provides the following pass through functions; you can let some specific types of packets to pass through IPX-600 without any modification of the packets. The types of packets that could be enabled to pass through are PPPoE, IPv6, IPX, NETBIOS and IP multicast. You can choose to enable some of these types to pass through by checking the Pass through page.

  • Page 46: Log

    results of the pinging will be displayed in this page. The following web page shows the example of pinging “www.google.com”. In this setting, you can decide which kind of events to be logged and to view these individually logged events. There are five kinds of events that could be logged;...

  • Page 47: Remote Management

    Remote Management Parameter description: Field Remote Management Port Ping from WAN Side Table 20. Remote management setting description Figure 60. Remote management page of IPX-600 Password This setting allows you to change the web login password of the administrator account. If you want to change the password, just click on Password page and type the new password.

  • Page 48: Upgrade

    Upgrade By clicking on the Upgrade page, you can do the following functions. Parameter description: Field Description The firmware of IPX-600 could be upgraded if you have a newer firmware on your Notebook/PC. Just press the Browse button on this page, a small window will pop up that allows you to select the new firmware file in your PC.

  • Page 49: Appendix A

    DHCP Server Function Notice There are two web pages related to the DHCP Server options. One is DHCP Server Status in the DHCP Server page and the other is the DHCP Only for IP Phones in the User Management page. This appendix will illustrate the different combinations and results.

  • Page 50: Appendix B

    SD Card Usage Notice We recommend you to plug the 512 Mbytes external SD card to IPX-600. There are two very important benefits of using the SD card: 1. The storage size of voicemail and CDR records is 10 times larger. 2.
  • Page 51 When the system boots up and mount the SD card successfully, the SD Card LED will be on. Since the system doesn’t support hot plug-unplug, the LED won’t be turned off.

  • Page 52: Appendix C

    Auto Attendant announcement will be heard. There are six default auto attendant messages as following: 1. Welcome message: Welcome to PLANET Technology, please dial the extension number or press 9 for operator, for native language service please press 0.

  • Page 53: Appendix D

    Upload Voice File Procedures IPX-600 allows the user to upload customized IVR or Music on Hold files via web page. If the Remote/PBX Codec is G.711, you can upload the .gsm file to replace the default IVR. If the Remote/PBX Codec is G.729, you can upload .g729 file. The upload files will be placed at the SD Card, and the file size cannot exceed 200 Kbytes.
  • Page 54 Step3: Start to record the IVR till you press Step4: Move the mouse to the upper-right corner of the window, and click the recording window. Figure 68. Sample rate setting page button to stop recording. Figure 69. Record control page Figure 70.
  • Page 55 Step5: Click on to play the voice. Figure 71. Play voice page Step6: Move the mouse to File and select Save File As… menu to save the voice. Figure 72. Go to save voice file page Step7: Type in the filename, select the extension to .GSM, and press “Save” button to save the file.
  • Page 56 Step8: Type in the filename, select the extension to .Wave, and press “Save” button to save the file. Step9: Choose the 8 kHz, 16 bits, Mono, 15 kb/second, PCM, and press OK button to save the file. This will be the uncompress wave file format. Figure 73.
  • Page 57 Figure 75. Wave file format setting page Step10: Then you can use G.729 encoder to convert the uncompress wave file to .g729 file. Figure 76. Convert page of G.729 encoder...

  • Page 58: Appendix E

    “FWD” proxy server, you have to dial “9” followed by the PSTN phone number. The IPX-600 will direct this call to the “FWD” proxy server and drop digit 9 before sending the telephone number to the proxy server. The “FWD” proxy server will then call to the correct PSTN phone number.
  • Page 59 configuring IPX-600 to do the PSTN call: a. Configure the FXO gateway to register to IPX-600. If the FXO gateway registered to IPX-600 with the registered number as 0, then, any extension IP Phone can dial 0# to first connect to the gateway, and then dial the desired PSTN number.

  • Page 60: Appendix F

    Appendix F Voice Communication Samples The chapter shows you the concept and command to help you configure your SOHO IP PBX System through sample configuration. And provide several ways to make calls to desired destination in IPX-600. In this section, we’ll lead you step by step to establish your first voice communication via web browsers operations.
  • Page 61 Figure 80. User Management page with Phone and ATA registered Test the scenario: 1. VIP-156 pick up the telephone 2. Dial the number: 101(VIP-154T) shall be able to connect to the VIP-154T 3. Then the VIP-154T should ring. Please repeat the same dialing steps on VIP-154T to establish...

  • Page 62: Ata And Ip Phone Make Off-Net Calls Via Gateway

    ATA and IP Phone make off-Net calls via Gateway In the following samples, we’ll introduce VIP-154T and VIP-156 makes off-Net Calls (PSTN calls) via VIP-480FO applications. Figure 81. Installation example with VIP-480FO Machine configuration: STEP 1: Please refer to the first sample and let VIP-154T and VIP-156 register to IPX-600. STEP 2: Please log in IPX-600 via web browser and browse to “IP PBX menu.
  • Page 63 Figure 82. Batch add accounts for VIP-480FO STEP 3: Browse to “IP PBX Gateway” configuration menu. Add a gateway for VIP-480FO and the sample configuration screen is shown below: Figure 83. Add new gateway to IPX-600 Pressing the “Apply” button for activate the configuration. Figure 84.
  • Page 64 STEP 4: Browse to “IP PBX Call Route” configuration menu. Add a call route for making off-Net calls via VIP-480FO. Figure 85. Add Call Route for grab the FXO ports of VIP-480FO Pressing the “Apply” button for activate the configuration. STEP 5: Please log in VIP-480FO via web browser and browse to “Advance Setup Basic”...
  • Page 65 Figure 88. Set up the Hunting Member of FXO ports Figure 89. Set up the Proxy Server IP address for register to IPX-600 STEP 6: Browse to “Port Status” configuration menu. Fill in the auto attendant number 9997 to all of ports. Figure 90.
  • Page 66 3. Then the telephone will hear the dial tone from PSTN lines, and dial the number: 12345678 shall be able connect to the User A. 4. Then the telephone of User A will ringing, then User A pick up the phone set and talk with VIP-156.

  • Page 67: Appendix G

    Specifications Product SOHO Internet Telephony PBX System Model IPX-600 Hardware 4 RJ-45 (10/100Base-TX, Auto-Sensing/Switching) 1 RJ-45 (10/100Base-TX, Auto-Sensing/Switching) Standards and protocol Call control SIP 2.0 (RFC 3261) Registration Max. 200 nodes / SIP IP phones / FXO gateways Calls Max. 60 concurrent calls Voice CODEC support G.711, G.723.1 (5.3, 6.3kbps), G.729A (8kbps) DTMF detection/generation...

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