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Planet IPX-2500 Frequently Asked Questions Manual
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Planet IPX-2500 Frequently Asked Questions Manual

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Frequently Asked Questions
Q1: How to connect the IPX-2500 IP PBX to the Internet
A1: If your office accesses the public network through router, you can put Planet IP PBX behind the router.
You should connect the WAN port of the IP PBX to the LAN port of the router.
Q2: How to combine two IPX-2500 IP PBXs in a different network
A2: Normally, two sets of the IPX-2500 are located in different places with different IP addresses for Internet
access.
For external line configuration, you must use public IP address.
Take the following instructions as an example:
Register IPX-2500-B IP to a trunk of IPX-2500-A with authentication.
Configuration Rule:

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Summary of Contents for Planet IPX-2500

  • Page 1 Q1: How to connect the IPX-2500 IP PBX to the Internet A1: If your office accesses the public network through router, you can put Planet IP PBX behind the router. You should connect the WAN port of the IP PBX to the LAN port of the router.
  • Page 2 For detailed steps, please take chapter 8.2 as reference. Two sets of IPX-2500 behind router Sometimes the IPX-2500 doesn’t have a public IP address, and you have to configure port mapping for your router. Step 1: Configuring the mapping rule of IPX-2500-A on the router.
  • Page 3 DDNS. Q3: [IPX-2500] How to resolve the problem about hearing one side only A3: If the IPX-2500 is behind router, to resolve the problem, please set up IP address as shown below: Click【Advanced】->【Option】->【Global SIP Settings】:...
  • Page 4 IP address and subnet mask needed to be converted. e.g. 192.168.1.100/255.255.255.0 Q4: How to use Skype account in IPX-2500 A4 : Notice: The fee of your business account is much more than €50 when you use the account for the first time.
  • Page 5 3. Please click the Skype connect. 4. Creating a SIP profile.
  • Page 6 Then to create one SIP account, you need to pay € 4.95 for one channel as the monthly rent and you need to input the registration information in our VoIP trunk blank. Then you can register with Skype server. And then you need to assign money for outgoing calls, after which you can call out.
  • Page 7 5. Settings on IPPBX A. Building one SIP trunk with Skype for SIP account Provider Type: Custom Trunk Host: sip.skybe.com User Name: the user name you defined in Authentication detail Password: the password you defined in Authentication detail B. Establishing one outbound rule...
  • Page 8 After we have done the above, in the extension we can dial 00 + Country Code + City Area code + local number to dial out via Skype line. For example, dialing number 00(outbound prefix number)+ 001(International Code)+ 886(Country code) + 2(city Area code without 0)+ 22199518(local phone number) will enable you to contact Taiwan Planet Company.
  • Page 9 D. Establishing one inbound rule...