Voice Mail Features - ESI 50L Administrator's Manual

ESI-50L Programming Manual
four-member; two six-member; and various combinations in-between. Analog phones on the system also may
originate conferences.
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• Esi-Dex speed-dialing — Calls any number using three separate lists (personal, station, and system); uses
Caller ID information or direct keypad entries.
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or multi-
zone paging units (amplification required).
• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report
an emergency; sends a message via the serial port indicating the start date, time, station number and end-
time of the 911; also sounds a warning tone at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
• Status indicator lamp — Indicates three conditions of the 48 and 24-Key Digital Feature Phone: off-hook,
ringing, and new voice mail message.
• NSP (Network Services Processor) — Allows system programming via TCP/IP.
• Support for these options:
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–
VIP and VIP Professional — Each provides a value-added interface to an ESI system. Delivers call
control and unified messaging to Microsoft
Product Overview (ESI document # 0450-0608).
–
VIP PC Attendant Console
Display and 200 virtual programmable feature keys to support the busy attendant. For details, see the VIP
PC Attendant Console Product Overview (ESI document # 0450-0914).
– ESI Presence Management — Provides integrated building entry control, access control, status
indication, personal call routing, and (optionally) time and attendance management. For details, see the
ESI Presence Management Product Overview (ESI document # 0450-0794).

Voice mail features

• Up to six built-in voice mail ports — These are in addition to the 56 possible call-processing ports; thus,
you may build the system to its maximum for call-handling without having to balance voice mail needs versus
call-handling needs.
• Highest-grade voice quality (64-kilobit/second sampling) for voice mail and other storage of voice messages.
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• Quick Groups — Makes it easy to leave voice mail messages for several users.
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• Quick Move — Records a conversation into another user's mailbox.
• Virtual Mailbox Key
• Different mailbox types, including cascade, guest, broadcast, group, informational, and Q & A.
• Message-on-hold recordings — Up to five recordings: three prerecorded, one customized, and one live-entry.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox's 10 most recently
deleted messages.
Auto attendant features
• Six levels, 100 branches — Allow you and your customer to set up a more caller-friendly answering
environment, including a company directory.
• Virtually unlimited call routing — Includes pager or cell phone notification.
1
Previously known as ESI PC Attendant Console.
2
Not available on 12-Key Feature Phone.
A.2
2
®
1
— Gives the user all the features of VIP Professional plus an expanded Call
™
allows easy monitoring of a second mailbox.
Remote maintenance with Esi-Access
®
Outlook 2000/2002/2003/2007. For details, see the VIP
2