Sirius XM RAdio Stratus7 User Manual page 73

Troubleshooting
If you see this on the
screen:
Invalid Channel
Firmware Updating
If this happens:
You do not receive all the
channels to which you have
subscribed
Audio sounds too soft
No audio when using the Aux In
Cable or Cassette Adapter
No audio when using
PowerConnect or FMDA
Try this:
• You have attempted to tune to a channel that
you have not subscribed to, or does not exist .
Select a channel to which you have subscribed .
• Your Stratus 7 is being updated over the air
with the latest software . Wait until the update
is done .
Try this:
• Ensure that you have followed the proper
activation process . Refer to "Subscribe" on page
44 .
• Call 1-888-539-7474 for further assistance .
• Raise the volume of your stereo system or
increase the audio level of your Stratus 7 until
the sound quality improves . Refer to "Audio
Level" on page 69 .
• Check all cables between your Stratus 7 and
your vehicle's stereo system for a firm and secure
connection .
• Ensure you have selected the proper input
source on your vehicle's stereo system .
• Increase the audio level of your Stratus 7 until
the sound quality improves . Refer to "Audio
Level" on page 69 .
• Check that your Stratus 7 and your vehicle's FM
radio are tuned to the same FM channel .
• For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter .
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