Aastra 9143i Series Release Notes page 18

New features in release 2.6
The following table identifies the methods you can use to retrieve support informa-
tion from the phone to the pre-defined server when the above configuration parame-
ters are enabled.
Method for Retrieving Support Info
Configuration Files (automatic retrieval)
IP Phone UI
(manual retrieval)
Aastra Web UI
(manual retrieval)
Configuring Crash File Retrieval Using the Configuration Files
Use the following parameters to configure crash file retrieval from the phone to a
server.
Parameter–
upload system info server
Description
Format
Default Value
Range
Example
18
Description
1. Enter "upload system info server" parameter in
the configuration files and specify the server for
which the phone sends the system and crash
information.
2. Enter "upload system info on crash: 1" to enable
the phone to automatically send system crash
information to the pre-defined server each time
the watchdog reboots the phone.
1. On the phone, navigate to Options->Phone Sta-
tus->Upload System Info.
2. Press "Select" or "Enter". The system information
is immediately sent to the pre-defined server and
the message "Files Sent" displays.
1. On the Aastra Web UI, navigate to Status->Sys-
tem Information->Support Information.
2. Press <Upload>. The system information is
immediately sent to the pre-defined server and
the message "Files Sent" displays.
Configuration Files
Specifies the server for which the phone sends the system and crash
files (server.cfg, local.cfg, and crash.cfg).
IP address or qualified domain name.
Example:
tftp://0.0.0.0
ftp://username:password@hostname:port/path
N/A
N/A
upload system info server: tftp://132.432.0.43
aastra.cfg, <mac>.cfg
RN-001029-05 REV 00 – 04.2010