Aastra 9143i Series Release Notes page 17

server. File names are generated in the format
MAC ID_Date_Time_server.cfg, MAC ID_Date_Time_local.cfg, and
MAC ID_Date_Time_crash.cfg
Notes:
• The phone performs the generation and sending of Support Information in the
background. This feature does not affect the use or operation of the phone.
• During a startup or reboot of the phone, an upload of Support Information is
automatically generated and sent to the pre-defined server.
• This feature supports the TFTP, FTP, HTTP, and HTTPS Protocols.
When this feature is enabled, the phone sends the following support information files
to the server:
• Server.cfg - File in the format MAC ID_Date_Time_server.cfg that contains config-
uration information from the aastra.cfg and the <mac>.cfg files. The MAC address,
date, and time are specified in the file name to identify the phone sending the
information, and the date and time the file was generated and sent to the server.
(for example, 00093D435522_2010-02-25_1141_server.cfg)
• Local.cfg - File in the format MAC ID_Date_Time_local.cfg that contains informa-
tion of locally modified values made using the Aastra Web UI and/or the IP Phone
UI. The MAC address, date, and time are specified in the file name to identify the
phone sending the information, and the date and time the file was generated and
sent to the server. (for example, 00043D199345_2010-02-26_1030_local.cfg)
• Crash.cfg - (only generated if an error or crash occurs on the phone) File in the for-
mat MAC ID_Date_Time_crash.cfg that contains information about a current
phone error/crash causing a reboot of the phone. The MAC address, date, and time
are specified in the file name to identify the phone sending the information, and
the date and time the file was generated and sent to the server.
(for example, 00033D000111_2010-02-27_0204_crash.cfg)
RN-001029-05 REV 00 – 04.2010
New features in release 2.6
17