Troubleshooting Guide - Jensen JiMS-198i Owner's Manual

TROUBLESHOOTING GUIDE

Symptom
Possible Problem
AC Adaptor is not plugged into a wall outlet
or the connector is not plugged into the
power supply jack on the back of the unit.
The unit does
Wall outlet is not functioning.
not respond
(no power)
iPod / iPhone does not install properly.
iPod / iPhone is not installed properly.
iPod / iPhone
does not
respond to
the speaker
system
Your iPod / iPhone is locked up.
iPod / iPhone is not installed properly.
iPod / iPhone
does not
charge up
iPod / iPhone is locked up/ frozen.
iPod / iPhone battery has problem.
AM band is The reception at the
too noisy set location is poor.
Volume level is set too high.
Sound is
distorted Sound source is distorted.
Unit gets warm
after extended This is normal.
play at high volume
Solution
Plug the AC adaptor into a wall outlet and plug
the connector into the supply jack on the unit.
Plug another device into the same outlet to
confirm the outlet is working.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod/iPhone. Then reseat it
in the dock.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod / iPhone. Then reseat
it on the dock.
Please make sure that your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod / iPhone manual for
details.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod / iPhone. Then reseat
it in the dock.
Please make sure your iPod / iPhone is working
properly before docking into the unit. Please
®
refer to your iPod manual for details.
Slightly rotate the AM loop
antenna for the best reception.
Decrease the volume.
If the iPod original sound source is of poor
quality, distortion and noise are easily noticed
with high-power speakers. Try a different audio
source such as a music CD.
If you are using an external sound source like
older generation of iPod / iPhone, try reducing
the output volume on the device itself. Also try
turning bass boost OFF or change the EQ
setting.
Turn the unit off for a period of time or lower
volume.
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