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Auerswald COMfortel 3200 Operation Manual

Voip system telephones and standard voip telephones
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Table of Contents

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Download this manual See also: Setup Manual
Operation Guide
Operation and Configuration
VoIP System Telephones and
Standard VoIP Telephones
COMfortel€ 3200
COMfortel€ 3500

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Summary of Contents for Auerswald COMfortel 3200

  • Page 1 Operation Guide Operation and Configuration VoIP System Telephones and Standard VoIP Telephones COMfortel€ 3200 COMfortel€ 3500...

  • Page 2: Table Of Contents

    Entering a Username for the Configuration Manager (SIP Account)......... 72 Entering a Password for the Configuration Manager (SIP Account) ........73 Deleting the Password for the Configuration Manager (Sip Account)........ 74 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 3 Call ............................96 Options during a Call ......................96 Information about a Call ....................96 Sending DTMF Signals...................... 97 Muting a Call........................97 Ending a Call ........................97 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 4 Initiating Headset Calls ....................112 Ending a Call in Headset Operation ................112 Initiating the Listen-in Function on the Receiver.............. 112 Ending the Listen-in Function Through the Receiver............113 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 5 Configuring and Using a Function Key for Announcement Before Answering....139 Automatic Bandwidth Amplification ..................144 Switching Automatic Bandwidth Amplification On/Off............144 Configuring and Using a Function Key for Automatic Bandwidth Amplification ....145 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 6 Configuring and Using the Function Key for External Line Transfer ........ 204 Follow-me ..........................208 Switching Follow-me On/Off .................... 208 Configuring and Using a Function Key for Follow-me............209 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 7 Configuring and Using a Function Key for Speed Dialling ..........263 Switching Automatic Dialling for Speed Dialling On/Off........... 266 Switching the Display of the Registration Status On/Off..........267 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 8 Switching Automatic Call Recording On/Off ..............315 Configuring and Using a Function Key for Automatic Call Recording......317 Switching an Announcement for Call Recording On/Off..........319 Selecting an Announcement for Call Recording .............. 321 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 9 Recording an Announcement ..................361 Switching an Announcement On or Off ................362 Configuring and Using the Function Key for TAM Announcement........363 Deleting an Announcement ..................... 366 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 10 Configuring and Using a Function Key for the Substitute Function ......... 407 Message Forwarding ......................412 Switching Message Forwarding On/Off ................412 Configuring and Using a Function Key for Message Forwarding........413 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 11 Selecting a Device for Bluetooth Device Surveillance ............ 459 Switching the Link from the Bluetooth Device to the Phone Lock On/Off......460 Switching the Link from the Bluetooth Device to Call Forwarding On/Off......460 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 12 Configuring the SIP Transport Protocol ................501 Switching SIPS On/Off and Configuring It ............... 503 Configuring NAT Traversal ....................505 Configuring the STUN Server ..................507 Configuring NAT Keep Alive .................... 509 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 13 Identifying Different Types of Calls .................. 563 Setting a Call Type-dependent Ringtone ................. 564 Setting a Group-dependent Ringtone ................565 Switching Silence on User Proximity On/Off (only COMfortel 3500) ....... 567 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 14 Permitting the Installation of Applications of Unknown Origin ......... 598 Managing Applications ....................599 Managing Running Services.................... 600 Managing Memory Use ....................600 Configuring Options for Application Development ............602 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 15 Configuring the Function Key for an IP Camera .............. 634 Configuring a Link Between an IP Camera and a Contact ..........636 Configuring the IP Camera Control ................. 638 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 16 Formatting an SD card ....................660 Shutting Down and Rebooting the Telephone ..............661 Service Data......................... 662 Recording a Service Data Log..................662 Recording the Network Data Stream ................662 Index ............................ 664 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 17: Important Information

    Symbols and Signal Words Used in this Document (page 18) – Safety Information (page 19) – Proper Use (page 21) – Technical Data (page 23) – Copyright and Trademarks (page 26) – Environmental Notice (page 27) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 18: Symbols And Signal Words Used In This Document

    Attention: Warns of material damage. Important: Indicates possible application errors and conditions which may cause functional limitations, malfunctions during operation, or other problems. Note: Indicates supplementary notes. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 19: Safety Information

    • Do not touch the contact points with pointed, metallic or damp objects. • Do not carry the device by the connection cables. • Use the cable channels at the bottom of the telephone to reduce strain. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 20 Note: In sensitive areas, in which Bluetooth wireless operation is never permitted, you can also remove the Bluetooth dongle from the telephone, in addition to switching Bluetooth off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 21: Proper Use

    • Read the instructions for the device and keep them for future reference. The COMfortel 3200 and COMfortel 3500 are VoIP telephones which can be operated in a Local Area Network (LAN) as Auerswald VoIP system telephones and/or standard VoIP telephones.
  • Page 22 The telephones support the operation of cable-connected headsets as well as cordless headsets with a DHSG interface, for example, from Auerswald, Jabra, or Plantronics, as well as Bluetooth headsets (Bluetooth optional on COMfortel 3200). The telephones permit the use of numerous functions that can be controlled via the display or 20 programmable function keys (5 of which are touch function keys on the display).

  • Page 23: Technical Data

    4.3-inch TFT colour display, 480 x 272 pixels, background lighting COMfortel 3500: 19 LEDs, 16 of which are polychromatic; 5- inch TFT colour display, 800 x 480 pixels, background lighting COMfortel Xtension300: 30 LEDs, polychromatic COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 24 • For telephones with two or more key extension modules, either two power supply units or Power over Ethernet and one power supply are required. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 25 1 kHz Sound pressure limit 24 dBPa Headset Jack Pinout DHSG BUS_IN DHSG GND Microphone - Loudspeaker - Loudspeaker + Microphone + DHSG + 3.3 V DHSG BUS_OUT COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 26: Copyright And Trademarks

    Dissemination and reproduction of these instructions, as well as exploitation and disclosure of the contents, even in part, is permitted only with our express permission. Compensation will be demanded for any violations. All rights reserved. © Auerswald GmbH & Co. KG, 38162 Cremlingen, 2013 Bluetooth is a registered trademark of Bluetooth SIG, Inc.

  • Page 27: Environmental Notice

    Environmental Notice Environmental Notice Disposal If you are retiring your Auerswald device, please ensure you dispose of it properly (it must not be disposed of in normal household waste). In the interest of environmental protection, please ensure proper disposal of packaging materials as well.

  • Page 28: Introduction To The Telephone

    In addition, this section provides an overview of the applications and their icons or buttons. Topics – Device Overview (page 29) – Standard Elements of the Telephone (page 41) – Operating Instructions for the Telephone (page 47) – Applications (Apps) (page 52) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 29: Device Overview

    The following figure shows the base unit's keys and LEDs. A Microphone key with LED B Keypad C Contacts/telephone book key D Programmable function keys with LEDs E Message key with LED F Redial key COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 30 Space . , 0 : ’ “ ? ¿ ! ¡ _ * ( ) [ ] < = > « » ^ ´ ` ~ \{ \} # % & § £ $ ? COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 31 • The key's LED indicates the presence of new (red blinking) or previously viewed (conti- nuous red) entries. Redial Key • Opens the redial list. Query Key • Initiates a query call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 32 Select the required application by pressing the Menu key and tapping on Manage applica- tions. You will then have access to information and be able to manage the application: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 33 • orange: An element with an orange background indicates it has been activated via the arrow keys. Note: If an activated element is shown with a grey background, that element is blocked and cannot be selected. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 34: Display

    D Status info E Touch function keys F Display-area information G Button for application overview H Status line The following figure shows the COMfortel 3200 display with Home open. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 35 Introduction to the Telephone Device Overview Display A Status line B Status info C Touch function keys D Display-area information E Button for application overview COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 36 ... to open additional settings, e.g. for the Home screen, Contacts, Accounts..to open the key definition for touch function keys that have not yet been assigned. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 37 • Off: The telephone is neither alerted, nor is it on a call, and headset operation is switched off. • Red (flashing) + alternating pauses: The telephone is alerted. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 38 You can adjust the brightness in the telephone under Select application > Settings > Display & LED > Brightness. You can adjust the brightness in the configuration manager under Settings > Display & LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 39 When the Silence on user proximity under Select application > Settings > Sound is acti- vated, a hand motion in front of the sensor (such as waving) will switch off the ringtone during a call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 40: Overview Of Sockets

    Information > Technical Data chapter) F Socket for the receiver G Socket for extension modules H Socket (with bridge plug, when necessary) for RJ-45 plug of wall-mounted power supply COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 41: Standard Elements Of The Telephone

    • Use your fingertip to drag the Home screen to the right or left. Direct Access via the Miniature View: • Touch and hold the display-area information until the miniature view opens. Then tap on the required display area. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 42 • Call forwarding (subscriber in PBX) • Call forwarding (subscriber), deactivate all • Calling line identity restriction • Call waiting • Configuration • Deactivate subscriber call forwarding (all) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 43 They indicate in which of the seven display areas you are located. To move to a different display area, tap on the corresponding display-area information on the right or left. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 44 The icon will be enlarged, touch function keys will be hidden, and a trash can will be displayed. 2. Continue to hold the element and ... • Move: ... drag the icon on the display area to the required location. Release the icon. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 45: Status Line

    Fri. Mar 2 • Time: Format hh:mm, for example 11:20 Note: The telephone's date and time can be set under All apps > Settings > Date & time. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 46: Status Info

    (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 47: Operating Instructions For The Telephone

    Insert them in the text by tapping in the text. Entering Digits and Special Characters • Tap on ?123 to change the key assignments of the Android touchscreen keyboard. Digits and special characters will be displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 48 Note: The button for accepting the text in the entry field may have various labels, such as Next or Done. – Then tap on the left-hand button under the entry field to save the text and finish the entry. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 49: Entry And Selection Fields

    Tap on the field and then enter a number or the required text. To change an existing entry, touch and hold the entry you want to overwrite. In the Edit text dialog, select one of the following options: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 50 In other words, if there is no zone to the left of the "handle", the volume, sensitivity, or similar is switched off. Slide the "handle" to the required position. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 51: Lists

    • Sort by group: The functions list is sorted alphabetically. Several functions are merged under one main topic. Tap on to open a dialogue in which the individual sub-topics of the function group are displayed for selection. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 52: Applications (Apps)

    • Inactive or unregistered accounts: A displayed account can be configured as a standard VoIP or system telephony account (see Commissioning Instructions). • Search for PBXs: You can search the network for Auerswald PBXs that could be used as an account.

  • Page 53: Telephony Application

    Tap on this icon to display the external contact list and dial an external account (external dial tone). Tap on this icon to show the internal contact list. Only internal phone numbers can be dialled. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 54 (active business card), ending the three-way call. Tap on this icon to end the call with the call partner who joined first (active business card), ending the three-way call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 55: Available Applications (Overview)

    To download or update free or fee-based applications from the Internet, open the App Shop by tapping on the icon. The App Shop contains a search function to help you find and install the right applications. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 56 • Update & provisioning • Storage • Language & keyboard • Date & time • Emergency numbers • My location • Phone information • IP camera • Shutdown/reboot COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 57 PBX. It may be necessary to grant permission to use the functions. Function Keys Tap on this icon to start an application for assigning the following functions to the function keys: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 58 • Relay • Ringtone • Secretary • Shared line • Shift • Speed dialling • Start application • Switch config. • TAM announcement • TAM automatic call recording COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 59 Tap on this icon to open the telephone's contact list and the call log. Music Tap on this icon to start an application for listening to and administering music. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 60 1. Go to Select application > Settings > Applications and select the Unknown sources check box. 2. Use the App Shop to install a file manager or installer, such as Easy Installer. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 61 After the files have been downloaded you can locate them by tapping on Downloads. A list will be displayed. You can start the installation by tapping on the required file in the list. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 62: Introduction To The Configuration Manager

    You can also find tips on how to use the Help function. Topcis – Configuration Manager (page 63) – Help (page 76) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 63: Configuration Manager

    To open the configuration manager during operation as a system telephone, you must first sign in to the telephone. You can log in at the following authorisation levels: • Administrator • Sub-administrator • User COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 64 – Knowledge of the telephone's IP address (you can check it on the telephone by selecting All apps > Settings > Network > IP address) – Existing network connection between the PC and the system telephone 1. Start a browser (for example, Mozilla Firefox). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 65 – Existing network connection between the PC and the telephone – Knowledge of the telephone's IP address (you can check it on the telephone by selecting All apps > Settings > Network > IP address) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 66: Notes For Using The Configuration Manager

    The horizontal navigation bar allows you to show or hide the Navigation area. The navigation area contains the Help area. Use the Logout button in the horizontal navigation bar to log out from the configuration manager. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 67 Important: Any settings configured on pages with the fields described below must be stored by clicking on Save before leaving the page. Note: Images/icons shown below will vary depending on the browser and operating system. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 68 Note: In some cases, even a disabled radio button will contain a dot. In these cases, an enabled radio button will be identified with a colour. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 69 Shift key down. To select several non-consecutive entries, click each required entry while holding the Ctrl key down. 2. Click Delete and confirm the dialogue with Yes. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 70 Delete: Click this icon to delete the selected entries. Back: Click this icon to return to the previous configuration page. Print: Click this icon to print the function key label. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 71: Selecting Your Language

    You have a choice of languages for the configuration manager. You can select the required language as follows: • Using the configuration manager Requirements: – Configuration manager, opened with sufficient authorisation COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 72: Entering A Username For The Configuration Manager (Sip Account)

    – Save your settings before you leave the page. Entering a Username for the Configuration Manager (SIP Account) Important: If the telephone is a system telephone on an Auerswald PBX, the username for the configuration manager is determined by the PBX. The username is identical to the username entered in the PBX.

  • Page 73: Entering A Password For The Configuration Manager (Sip Account)

    3. Tap on OK. Entering a Password for the Configuration Manager (SIP Account) Important: If the telephone is a system telephone on an Auerswald PBX, the password for the configuration manager is determined by the PBX. The pasword is identical to the password entered in the PBX. Manual settings are not possible.

  • Page 74: Deleting The Password For The Configuration Manager (Sip Account)

    The pasword is identical to the password entered in the PBX. It is not possible to delete the password manually. You can delete the password for the configuration manager as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 75 –The telephone is not a system telephone on an Auerswald PBX 1. Tap on All apps > Settings > Configuration manager. 2. Tap on Delete configuration manager password. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 76: Help

    Click this icon to expand the sub-topics. You can reclose the sub-topics by clicking on the icon. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 77 This setting will only apply to the Help window that is currently open. Click the icon in the Help window to display the currently open Help page in the Table of Contents. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 78: Searching In Help

    The tab is activated (highlighted in yellow). The left-hand area of the help window contains an entry field for the keywords and a button for starting the search. 2. Enter the required term in the entry field. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 79: Printing From Within The Help

    You can print the currently displayed help page using the help print function. Notes: If the displayed help page includes expanding texts, expand all texts you want to print. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 80: Icons In The Help Window

    Display: Sub-topics are shown. Click the icon to close the sub-topics. Display: The topic does not have any sub-topics. Click the icon to open the corresponding help page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 81: Telephoning

    Query Call (page 99) – Call Transfer (page 102) – Conference Call (page 106) – Hands-free Calling (page 109) – Loudspeaker Listening (page 111) – Headset Call (page 112) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 82: Incoming Calls

    Putting a Caller on Hold If you receive a call but would like to postpone accepting the call, you can put the incoming call on hold. The caller hears the on-hold music. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 83: Accepting An Incoming Call

    When you receive a call, proceed as described below. • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 84: Putting A Caller On Hold

    "0", but it can be changed in some PBXs (refer to the instructions for the PBX). Note: By tapping on you can forward the caller to the answering machine. 3. Tap on The subscriber is called. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 85 (speed dialling key), you can forward the call by simply pressing this key and then tapping on . It is no longer necessary to select the function in advance over the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 86: Call-Waiting Calls

    Rejecting a Call-waiting Call Requirements: – Basic knowledge of the telephone – Call waiting must be enabled COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 87: Accepting A Call-Waiting Call

    If a call-waiting call is signalled, proceed as described below. 1. Tap on 2. Enter the destination number or select the required VoIP account and telephone number in the selection window. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 88: Switching Off The Call-Waiting Tone

    If a call-waiting call is signalled, proceed as described below. • Tap on The second call will continue to try to get through and you can accept it at any time. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 89: Outgoing Calls

    Dialling from within the Redial List (page 129) Picking up the Receiver and Dialling the Telephone Number Requirements: – Basic knowledge of the telephone 1. Pick up the receiver or press the Hook key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 90: Dialling A Telephone Number With Dial Preparation

    In the factory settings, the PBX's exchange line access number is "0", but it can be changed in some PBXs (refer to the instructions for the PBX). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 91: Initiating An External Call With Calling Line Identity Restriction

    Once you have finished dialling the telephone number, the subscriber will be called. Calling Line Identity Restriction will be deactivated as soon as you have ended the call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 92: Options For Unsuccessful Calls

    Power Dialling (page 255) Initiating Callback when Line is Busy Requirements: – Basic knowledge of the telephone – Both telephones must be connected to the same Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 93: Initiating Callback On No Reply

    If callback is configured, you will see the message Call completion activated. 2. Hang up the receiver. As soon as the connection has been occupied, the PBX will call you back for 30 seconds. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 94: Initiating A Priority Call When Do-Not-Disturb Is Enabled

    Important: Do not hang up the receiver (this will disconnect any calls waiting in the background or initiate an unannounced transfer of the call to another internal telephone). • Tap on COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 95 . You can then dial a new telephone number without having to explain the repeated attempt to the person waiting on the other line. You are now reconnected with the call partner waiting on the other line. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 96: Call

    Information about a Call During a call, you see information about the call and your call partner on the display, as well as general time information (date, time, calendar week, weekday). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 97: Sending Dtmf Signals

    (only if the receiver was hung up incorrectly). Requirements: – Basic knowledge of the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 98 Note: If you would like to end the current call, and then immediately make a new call, tap on instead, and start dialling the next number within 10 seconds. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 99: Query Call

    The telephone supports 10 call channels, two of which may be active simultaneously. When the channels in the telephone are put on hold in an Auerswald PBX, they become inactive, so up to nine calls may be on hold in addition to one active call.

  • Page 100: Options During A Query Call

    • Tap on the business card of the call partner to whom you would like to switch. The business card of the active call partner is connected to the toolbar. You continue to make a query call. The other call partner is now active. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 101: Ending One Of The Two Calls

    To connect two call partners to each other, hang up the receiver during a query call. Alternatively, proceed as described below. • Tap on The two call partners are connected with each other. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 102: Call Transfer

    You can now initiate a third call that connects the second and third call partners with each other and then continue telephoning with your first call partner. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 103: Transferring With Announcement

    Note: To perform an open query call, dial the internal base telephone number + park position and hang up instead of dialling the internal telephone number (refer to the instructions for the PBX). To make this operation more COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 104: Placing External Communication Partner In Waiting Loop

    – Basic knowledge of the telephone – Internal transfer destination – Telephone is a system telephone on an Auerswald PBX or placing in the waiting loop is performed on an Auerswald PBX for which the sequence ##07 was entered under Settings >...

  • Page 105: Calling A Third Internal Subscriber And Transferring This Subscriber To An Active Call Partner

    4. Tap on Both previously active call partners are connected. You then return to an individual call with your first call partner. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 106: Conference Call

    If you would like to leave a conference call that you initiated, but your conference call partners would like to continue talking with each other, you can connect the two parties with each other. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 107: Initiating Splitting During A Conference Call

    1. Tap on the business card of the call partner with whom you would like to end the conversation. 2. Tap on You are making a one-on-one call with the other conference call partner. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 108: Connecting The Other Two Conference Call Partners To Each Other

    – A conference call that you initiated yourself During a conference call, proceed as described below. • Put down the receiver or tap on The conference call is completely disconnected. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 109: Hands-Free Calling

    Ending a Call in Hands-free Mode Requirements: – Basic knowledge of the telephone During hands-free calling mode, proceed as described below. • Press the Loudspeaker key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 110: Switching On Hands-Free Calling During A Call

    • If you have already picked up the receiver or a headset is connected, press the Loudspeaker key. You are now making a normal call or a headset call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 111: Loudspeaker Listening

    You are now making a normal call. Ending a Call in Loudspeaker Listening Mode Requirements: – Basic knowledge of the telephone During loudspeaker listening mode, proceed as described below. • Hang up the receiver. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 112: Headset Call

    Hook key to end the call. Initiating the Listen-in Function on the Receiver Requirements: – Basic knowledge of the telephone – Headset operation must be enabled COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 113: Ending The Listen-In Function Through The Receiver

    Note: If you switch off headset operation during a headset call with an enabled receiver loudspeaker, you will be able to make a normal call using the receiver. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 114: Contacts And Telephone Number Lists

    This section describes the Contacts application and the lists of callers and calls stored in the telephone. Topics – Contacts (page 115) – Redial List (page 129) – Call Log (page 131) – Caller List (page 134) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 115: Contacts

    2. You can scroll through the contacts or search for a specific contact: • Scrolling: Draw your fingertip quickly upward or downward to scroll through the contacts. Note: Tap on the touchscreen with your fingertip to quickly stop rapid scrolling. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 116 To define an e-mail address as the default address, touch and hold the e- mail address and then tap on Make default e-mail. 5. To display all of the contacts, press the Back key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 117: Dialling From Within The Contacts

    You can create contacts as follows: • Using the telephone Requirements: – Basic knowledge of the telephone 1. Press the Contacts/telephone book key. 2. Press the Menu key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 118 Contacts application. 8. Enter the contact's e-mail address in the field under E-mail. You can make the following entries: Up to 64 digits Digits and characters COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 119: Editing A Contact

    To merge two contacts, press the Menu key, then tap on Join. Then tap on the name of the contact that you wish to merge with the contact that is currently open for editing. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 120: Deleting A Contact

    3. Touch and hold the name of the contact and then tap on Delete contact. 4. Tap on OK. Sharing a Contact You can use Bluetooth to forward individual contacts to other Bluetooth devices. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 121: Options For Configuring Contacts

    > Name of the contact > Menu key > Options and enter DTMF signals for the corresponding door station. You can configure contacts as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 122 • Number specific settings: Under Calls from ..., select or clear the Number specific settings check box. Switches number specific rules on. Switches number specific rules off. (No further action is required.) 11. Tap on Call acceptance. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 123: Hiding Contacts

    2. Scroll to the required contact or enter the first letter of the required contact using the keypad. 3. Touch and hold the name of the contact and then tap on Hide contact. 4. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 124: Adding/Removing Favourites

    Note: Another way to add or remove a contact from your favourites is to tap (contact is not a favourite) or (contact is a favourite) in the contact's detail view. 4. Tap on Favourites to display the list of favourites. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 125: Adjusting Display Options

    7. Under Choose contacts to display tap on the name of the account. 8. Enable or disable the check boxes for the required contacts. Displays the contacts. Hides the contacts. 9. Tap on Done. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 126: Adopting A Telephone Number From Dial Preparation

    • Redial list: Press the Redial list key. • Call log: Press the Contacts/telephone book key, and then tap on Call log. • Caller list: Press the Message key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 127: Adopting Telephone Numbers Into Other Dialogs

    2. Scroll to the required contact or enter the first letter of the required contact using the keypad. 3. Tap on the name of the contact. The default telephone number will be adopted into the entry field for the telephone number. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 128: Importing/Exporting Contacts

    Export to SD card: Exports contacts to the SD card. Confirm the export of the contacts, if required. Share visible contacts: Forwards the contacts via Bluetooth. Confirm receipt of the contacts on the other device, if required. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 129: Redial List

    • Open the detail view: Tap on the required entry. Additional options will be available depending on the telephone number that is dialled. Dialling from within the Redial List You can dial from the redial list as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 130: Deleting Entries From The Redial List

    2. Touch and hold the required entry and then tap on Remove from redial list. Note: To delete the entire redial list, press the Menu key and then tap on Clear redial list. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 131: Call Log

    3. You can dial a telephone number or open the detail view for a call: • Dial the telephone number: Tap on next to the required entry. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 132: Dialling From The Call Log

    Note: If you would like to exit the call log without dialling a telephone number, press the Back key. Deleting Entries from the Call Log You can delete entries from the call log as follows: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 133 Note: To delete older entries from the call log, press the Menu key then tap on Delete specific items. In the Age in days field, enter the number of days and then tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 134: Caller List

    Rejected call (manually or via do-not-disturb, for example) Note: Tap on to open the individual view for telephone numbers with multiple calls. Tap on to close the individual view. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 135: Dialling From Within The Caller List

    Then lift the receiver or tap on The subscriber is called. Note: If you would like to exit the caller list without dialling a telephone number, press the Back key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 136: Deleting Entries From The Caller List

    3. Touch and hold the required entry and then tap on Remove from caller list. Note: To delete the entire caller list, press the Menu key and then tap on Clear caller list. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 137: Functions

    Relays (System Telephone) (page 257) – Speed Dialling (page 262) – Targeted Exchange Line Access (System Telephone) (page 269) – Telephone Line (page 274) – Waiting Field Function (System Telephone (page 279) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 138: Announcement Before Answering For Group (System Telephone)

    • Using the telephone Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Telephone must be a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 139: Configuring And Using A Function Key For Announcement Before Answering

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 140 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 141 Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Text before answering announcement present on the PBX and assigned to the group COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 142 Press the key to switch on an announcement before answering "on busy" for the group. always: Press the key to switch a continuous announcement before answering for the group on. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 143 Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Text before answering announcement present on the PBX and assigned to the group COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 144: Automatic Bandwidth Amplification

    2. In the Operation list field, select one of the following options: switch on: Switches automatic bandwidth amplification on. switch off: Switches automatic bandwidth amplification off. 3. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 145: Configuring And Using A Function Key For Automatic Bandwidth Amplification

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 146 Using the Telephone to Configure and Operate a Function Key for Automatic Bandwidth Amplification Requirements: – Basic knowledge of the telephone 1. Tap on All apps > Function keys. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 147 Press the key to switch automatic bandwidth amplification on. switch off: Press the key to switch automatic bandwidth amplification off. 7. Tap Assign. 8. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 148: Boss/Secretary Function (System Telephone)

    Note: On the secretary's telephone, in addition to the boss key, it is also a good idea to configure a speed dialling key for the phone number of the boss telephone to keep track of whether it is busy or not. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 149: Switching The Boss/Secretary Function On The Boss Telephone On/Off

    During an incoming call, rerouted calls are shown on the display of the boss telephone. Press the secretary key to pick up this call. In addition, the corresponding LED indicates the status of the function. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 150 Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key that you would like to define, select the Secretary function. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 151 – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Function keys. 2. Press the function key that you would like to assign. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 152 8. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – A suitably configured boss key on the secretary telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 153: Configuring And Using The Boss Key On The Secretary Telephone

    – Configuration manager, opened with sufficient authorisation 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 154 – Save your settings before you leave the page. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – A suitably configured secretary key on the boss telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 155 8. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – A suitably configured secretary key on the boss telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 156: Call Forwarding

    Note: Use the Follow-me function if you wish to set up call forwarding for subscribers at the target. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 157: Call Forwarding Types

    As there can be many reasons for not accepting a call, (i.e. absence or on another call), three kinds of call forwarding are provided: "Call fwd. unconditional" (Unconditional Call Forwarding) The telephone being called does not ring. The call is forwarded immediately. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 158: Switching Call Forwarding For Subscribers On/Off

    – For internal destination numbers: Telephone must be connected to a PBX. To switch call forwarding for subscribers on or off, press a function key configured for Call fwd. (scr.). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 159 “0” (exception: if the selected account is publ. exchange). • Selection: Tap on and select the destination number based on its name. 6. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 160: Configuring And Using The Function Key For Call Forwarding For Subscribers

    – Configuration manager, opened with sufficient authorisation 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 161 Assigns the call forwarding "on busy" for subscribers function to a key. not responding: Assigns the call forwarding "on no reply" for subscribers function to a key. 8. In the Account list field, select the required account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 162 3. Select one of the following options: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 163 “0” (exception: if the selected account is publ. exchange). • Selection: Tap on and select the destination number based on its name. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 164 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 165 • Functions listed alphabetically: Call fwd. (scr.), deactivate all • Functions sorted by group: Availability > Call fwd. (scr.), deactivate all The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 166: Switching Call Forwarding For Subscribers In The Pbx On/Off

    • Functions listed alphabetically: All apps > Functions > Call fwd. (scr. in PBX) • Functions sorted by group: All apps > Functions > Availability > Call fwd. (scr. in PBX) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 167: Configuring And Using A Function Key For Call Forwarding For Subscribers In The Pbx

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 168 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 169 Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 170 Press the key to switch on call forwarding for subscribers. switch off: Press the key to switch off call forwarding for subscribers. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 171: Switching Call Forwarding On/Off For External Telephone Numbers

    – Basic knowledge of the telephone and the required PIN, if necessary – Telephone must be a system telephone on an Auerswald PBX – Features to be configured by the network provider (CF, keypad): authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 172 • Manual entry: In the Forwarding destination entry field, enter the destination number. You can make the following entries: Up to 40 digits Digits and the characters * and # COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 173: Configuring And Using The Function Key For Call Forwarding For External Phone Numbers

    LED blinks yellow. You can configure the function key for call forwarding for external phone numbers as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 174 Press the key to switch call forwarding for external numbers on or off. switch on: Press the key to switch call forwarding for external numbers on. off: Press the key to switch off call forwarding for external numbers. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 175 Digits and the characters * and # Important: Enter telephone numbers exactly as when dialling, for example, enter external telephone numbers with a leading exchange line access number. (exception: selected account is publ. exchange). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 176 Level 2: Keys are assigned on the second key level. The list of available functions is displayed. 4. Tap on Call fwd.: MSN/DDI. The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 177 Number to redirect entry field. You can make the following entries: Up to 40 digits Digits and the characters * and # COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 178 Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Features to be configured by the network provider (CF, keypad): authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 179: Call Waiting

    • Functions sorted by group: All apps > Functions > Availability > Call waiting 2. In the Operation list field, select one of the following options: switch on: Enables call waiting. off: Disables call waiting. (No further selection is required.) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 180: Configuring And Using The Function Key For Call Waiting

    Note: Keys 16 to 105 are not available until you connect COMfortel Xten- sion300 key extension modules (not included in the scope of delivery) to the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 181 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 182 Press the key to enable or disable call waiting dependent on its state. switch on: Press the key to enable call waiting. switch off: Press the key to disable call waiting. (No further selection is required.) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 183 Press the key to open the dialogue in which you select the option. 8. Tap on Assign. 9. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 184: Calling Line Identity Restriction (Clir)

    Switches Calling Line Identity Restriction (CLIR) on or off dependent on its state. switch on: Switches Calling Line Identity Restriction (CLIR) on. switch off: Switches Calling Line Identity Restriction (CLIR) off. 3. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 185: Configuring And Using A Clir Function Key

    Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 186 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 187 – Support for Calling Line Identity Restriction (CLIR) from VoIP provider – For the PBX's land line connections: CLIR service feature (display of telephone number suppressed in some situations) enabled by the network operator COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 188: Configuration Switching (System Telephone)

    • Manual entry: Enter the identification number in the Configuration to activate entry field. • Selection: Tap on and select the identification number based on its name. 3. Tap on Execute. The selected configuration is switched on. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 189: Configuring And Using The Function Key For Configuration Switchover

    Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key that you would like to define, select the Switch config. function. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 190 – Basic knowledge of the telephone and the required PIN, if necessary – At least two configurations set up in the PBX 1. Tap on All apps > Function keys. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 191 8. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Configuration switching authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 192: Do-Not-Disturb

    Rejected calls are not added to the caller list on the telephone. The function is switched on in the telephone and can be used alternatively or in addition to the do-not-disturb function in the Auerswald PBX. A call deblocker that is configured and enabled in the Auerswald PBX will only apply when the telephone is used as a system telephone in the PBX.

  • Page 193: Configuring And Using The Function Key For Do-Not-Disturb

    The do-not-disturb function is disabled. You can configure the function key for do-not-disturb as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 194 Press the key to switch the do-not-disturb function on. switch off: Press the key to switch off the do-not-disturb function. (No further selection is required.) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 195 3. Select one of the following options: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 196 Press the key to open the dialogue in which you select the option. 8. Tap on Assign. 9. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 197: Door Function (System Telephone)

    - switch on light: Opens the door and switches the stairwell light 3. Select a door: • Manual entry: Enter a telephone number in the Door number entry field. • Selection: Tap on and select a door. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 198: Own Telephone Rings (Door Call) - Open Door

    Note: If the 3rd relay of the associated door terminal is used for switching the stairwell light, it can be switched on by tapping on within the time defined in the PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 199: Door Knock - Open Door

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. Note: To use the intercom function, you can also assign the door number to a speed dialling key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 200 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 201 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 202 - switch on light: Press the key to open the door and switch the stairwell light on. decide each time the key is pressed: Press the key to open the dialogue in which you select the option. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 203 9. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Open door authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 204: External Line Transfer (System Telephone)

    Press the key during an internal call to transfer the external line access to your communication partner for a single external call. Afterwards, a confirmation tone is played on both internal telephones and the internal call must be ended. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 205 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 206 3. Select one of the following options: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 207 Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Transfer of external calls to external authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 208: Follow-Me

    3. Select the subscriber whose calls you want to be forwarded: • Manual entry: In the Number to redirect entry field, enter an internal telephone number. • Selection: Tap on and select an internal telephone number. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 209: Configuring And Using A Function Key For Follow-Me

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 210 – Save your settings before you leave the page. Requirements for using the function: – Controlling of the PBX via telephone authorisation assigned in the PBX – Call forwarding (groups)/Follow-me authorisation assigned in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 211 7. Select the subscriber whose calls you want to be forwarded: • Manual entry: In the Number to redirect entry field, enter an internal telephone number. • Selection: Tap on and select an internal telephone number. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 212 9. Tap on Exit. Requirements for using the function: – Controlling of the PBX via telephone authorisation assigned in the PBX – Call forwarding (groups)/Follow-me authorisation assigned in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 213: Groups (System Telephone)

    Note: If a subscriber logs into different groups as "outgoing" one after the other, the subscriber will only remain logged in as "outgoing" in the group that they last logged into. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 214: Logging The Telephone In/Out

    2. In the Operation list field, select one of the following options: login: Logs the telephone in to the group. logout: Logs the telephone out of the group. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 215: Logging The Telephone Out Of All Groups

    • Functions listed alphabetically: Select application > Functions > Group function off • Functions sorted by group: All apps > Functions > Groups > Group function off 2. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 216: Configuring And Using The Function Key For The Group Function

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 217 User: The function key can be edited by users, sub-administrators and administrator. Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 218 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 219: Configuring And Using The Function Key For Logging Out Of All Groups

    The telephone is logged in as incoming in all groups in which it is a member and in one group as outgoing. Yellow The telephone is logged in to at least one group. The telephone is not logged in to any groups. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 220 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 221 • Functions listed alphabetically: Group function off • Functions sorted by group: Groups > Group function off The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 222: Configuring And Using A Function Key For Displaying The Group State

    The telephone is logged in to the group for incoming and outgoing calls. Yellow The telephone is logged in to the group for incoming calls. Blinking The telephone is logged into the group for outgoing calls. yellow COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 223 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 224 4. Tap on: • Functions listed alphabetically: Group state • Functions sorted by group: Groups > Group state The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 225 8. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Speed dialling keys assigned to the corresponding subscriber telephone numbers. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 226: Headset Operation

    Switches on automatic call acceptance when headset operation is switched on. switch on (play tone): Switches on automatic call acceptance (with attention tone) when headset operation is switched on. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 227: Configuring And Using The Function Key For Headset Operation

    Headset operation is disabled. You can configure the function key for headset operation as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 228 Press the key to enable or disable headset operation dependent on its state. switch on: Press the key to enable headset operation. switch off: Press the key to disable headset operation. (No further selection is required.) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 229 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 230 99: After 0 to 99 seconds, an incoming call is automatically accepted, depending on the entry. 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – Attached headset COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 231: Intercom Oneway/Hands-Free

    InterCom destination is one system telephone and the receiver is picked up before 120 seconds have elapsed. Using InterCom OneWay Requirements: – InterCom permitted at InterCom destination/s – A function key configured for InterCom OneWay COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 232: Configuring And Using The Function Key For Intercom Oneway

    InterCom OneWay/Hands-free Configuring and Using the Function Key for InterCom OneWay – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##11 was entered under Settings > Providers &...
  • Page 233 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 234 – Save your settings before you leave the page. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##11 was entered under Settings >...
  • Page 235 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##11 was entered under Settings > Providers &...

  • Page 236: How Intercom Speakerphone Works

    – InterCom permitted at InterCom destination – A function key configured for InterCom speakerphone – Telephone is a system telephone on an Auerswald PBX or InterCom speakerphone is performed on an Auerswald PBX for which the sequence ##12 was entered under Settings >...

  • Page 237: Configuring And Using The Function Key For Intercom Speakerphone

    Note: Keys 16 to 105 are not available until you connect COMfortel Xten- sion300 key extension modules (not included in the scope of delivery) to the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 238 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 239 – Telephone is a system telephone on an Auerswald PBX or the InterCom speakerphone function is performed on an Auerswald PBX for which the sequence ##12 was entered under Settings > Providers & PBXs > Special numbers > Keypad sequence for InterCom speakerphone.

  • Page 240: Switching Intercom Permission On/Off

    – Telephone is a system telephone on an Auerswald PBX or the InterCom speakerphone function is performed on an Auerswald PBX for which the sequence ##12 was entered under Settings > Providers & PBXs > Special numbers > Keypad sequence for InterCom speakerphone.

  • Page 241: Configuring And Using The Function Key For Intercom Permission

    Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key that you would like to define, select the InterCom (perm.) function. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 242 Using the Telephone to Configure the Function Key for InterCom Permission Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Function keys. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 243 Press the key to disable InterCom permission. 7. Tap on Assign. 8. Tap on Exit. Requirements for using the function: – Controlling of the PBX via telephone authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 244: Macro Function

    This occurs, for instance, when the other calling party ends the call or if the macro contains a programming code that is not authorised. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 245: Configuring And Using A Function Key For The Macro Function

    Note: Keys 16 to 105 are not available until you connect COMfortel Xten- sion300 key extension modules (not included in the scope of delivery) to the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 246 1-5]: Wait time/pause time from 1 to 5 seconds H: Hang-up/pick-up with the Hook key C: Wait for a connection Lo: The LED next to the function key switches off COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 247 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 248 Lr: The LED next to the function key switches on (red) Ly: The LED next to the function key switches on (yellow) Lg: The LED next to the function key switches on (green) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 249 C command (wait for a connection). 8. In the Macro (Level 2) entry field, enter the macro for key level 2. 9. Tap on Assign. 10. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 250: Pick-Up

    – Basic knowledge of the telephone and the required PIN, if necessary – Pick-up authorisation granted in the PBX – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 was entered under Settings >...

  • Page 251: Pick-Up During A Call

    – Basic knowledge of the telephone and the required PIN, if necessary – Pick-up authorisation granted in the PBX – A function key configured for pick-up – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 was entered under Settings >...
  • Page 252 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 253 – Save your settings before you leave the page. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 was entered under Settings >...
  • Page 254 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 was entered under Settings > Providers &...

  • Page 255: Power Dialling

    Note: Avoid leaving the telephone once power dialling has been initiated since, whenever a connection is established, the loudspeaker on the tele- phone will be automatically switched on. Power dialling is initiated. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 256: Cancelling Power Dialling

    If you would like to cancel power dialling in progress, proceed as described below. • The telephone is not in the idle state. It is currently attempting to reach the subscriber in question: Press the Hook key or tap on COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 257: Relays (System Telephone)

    3. Select the relay: • Manual entry: Enter a relay ID in the Relay ID entry field. • Selection: Tap on and select a relay ID. 4. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 258: Configuring And Using A Function Key For Switching Relays

    Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 259 – Basic knowledge of the telephone and the required PIN, if necessary – Relay configured in the PBX with Configuration-dependent or PC relay operating mode 1. Tap on All apps > Function keys. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 260 • Manual entry: Enter a relay ID in the Relay ID entry field. • Selection: Tap on and select a relay ID. 8. Tap on Assign. 9. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 261 Configuring and Using a Function Key for Switching Relays Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX – Switching of relay authorisation granted in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 262: Speed Dialling

    If a subscriber allows call take-over (for example, on an answering machine), you can still take the call on your telephone in the same manner even after it has already been accepted. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 263: Configuring And Using A Function Key For Speed Dialling

    Press the key to initiate a pick-up. Yellow The group is not available (call forwarding is configured for the group). The group is available. Press the key to place a call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 264 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 265 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 266: Switching Automatic Dialling For Speed Dialling On/Off

    2. Select or clear the Auto-dial for speed dial key check box. Switches auto-dial for speed dial key on. Switches auto-dial for speed dialling off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 267: Switching The Display Of The Registration Status On/Off

    2. Select or clear the Registration status for VoIP subscribers check box. Switches the registration status display on. Switches the registration status display off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 268 2. Select or clear the Registration status for VoIP subscribers check box under LED settings. Switches the display of the registration status on. Switches the display of the registration status off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 269: Targeted Exchange Line Access (System Telephone)

    The subscriber is called. Notes: If another call comes through before you have finished placing the call, the telephone will reject targeted exchange line access for your next call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 270: Configuring And Using A Function Key For Targeted Exchange Line Access

    – Configuration manager, opened with sufficient authorisation 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 271 User: The function key can be edited by users, sub-administrators and administrator. Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 272 Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. 6. In the Account list field, select the required account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 273 Up to 40 digits Digits 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – Telephone must be a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 274: Telephone Line

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 275 • Using the configuration manager • Using the telephone Note: This function can only be configured on a programmable function key with LED (not on a touch function key). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 276 6. In the MSN entry field, enter the telephone number for the account: • PBX account: Enter the internal telephone number in the MSN entry field. You can make the following entries: Max. 40 digits Digits COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 277 The list of available functions is displayed. Note: The Telephone line function is assigned to both key levels. When one level is assigned, the other level is automatically assigned as well. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 278 DDI main number and DDI extension without prefix, in the MSN entry field. You can make the following entries: Max. 40 digits Digits 8. Tap on Assign. 9. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 279: Waiting Field Function

    • After configuring a waiting field key on a system telephone, the waiting field reception function on the system telephone in question is automatically enabled and can be switched on and off, if necessary. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 280: Sequence For Call Acceptance In Waiting Field

    This is signalled by an attention tone, if enabled. • If there is no one in the waiting field, you can make calls as normal and use the keys on the telephone without limitations. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 281: Switching Waiting Field Reception On/Off

    3. Tap on Execute. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 282: Configuring And Using A Function Key For Shared Line

    LED then lights up in yellow next to the key. If a caller is placed in the waiting field either automatically or by another waiting field reception, the LED then lights up in red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 283 Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 284 –Save your settings before you leave the page. Requirements for using the function: –Telephone must be a system telephone on an Auerswald PBX –Telephone has been selected as waiting field reception in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 285 Note: The key description is used for printing the label and in the display. 6. In the Type of shared line list field, select the type of the shared line. 7. In the Account list field, select the required account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 286: Configuring The Function Key To Switch The Waiting Field Reception On/Off

    The waiting field reception is switched off. You can configure the function key for the waiting field reception as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 287 Press the key to switch the waiting field reception on. switch off: Press the key to switch the waiting field reception off. 7. In the Account list field, select the required account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 288 4. Tap on: • Functions listed alphabetically: W.fld.reception. • Functions sorted by groups: Exchanges/Lines > W.fld.reception. The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 289 7. In the Account list field, select the required account. 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – Telephone has been selected as waiting field reception in the PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 290: Local Answering Machine

    E-mail Settings (page 331) – E-mail Internationalisation (Seite 339) – Remote Access (page 347) – Announcements (page 357) – Answering Machine List (page 368) – Voice Memos (page 377) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 291: Forwarding A Caller To The Answering Machine

    – SD card plugged in to expansion slot (not write-protected) When you receive a call, proceed as described below. 1. Tap on The answering machine accepts the call. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 292: Answering Machine Accepts Call - Call Acceptance

    If the answering machine has already accepted the call, proceed as described below. 1. Pick up the receiver or press the Hook key. You are now connected with the caller. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 293: Basic Settings

    Using the Telephone to Switch Automatic Playback On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Answering machine. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 294: Switching The Call Information For New Messages On/Off

    Using the Telephone to Switch Call Information for New Messages On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Answering machine. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 295: Switching The Separator Tone For New Messages On/Off

    Using the Telephone to Switch the Separator Tone for New Messages On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Answering machine. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 296: Switching The Listen-In Function On/Off

    Listen-in without announcement: Switches listening-in on. When the announcement is played, the telephone's loudspeaker is switched off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 297 Listen-in with announcement: Switches listening-in on. Even when the announcement is played, the telephone's loudspeaker is switched on. Listen-in without announcement: Switches listening-in on. When the announcement is played, the telephone's loudspeaker is switched off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 298: Readiness

    Note: If a voice mailbox is assigned to the telephone as a system telephone on an Auerswald PBX, this voice mailbox accepts all the calls received from the system telephone account and takes precedence over the local an- swering machine.

  • Page 299: Configuring And Using A Function Key For Readiness

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 300 5. In the Description entry field, enter a description for the key. You can make the fol- lowing entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 301 • Functions listed alphabetically: TAM readiness. • Functions sorted by group: Answering machine > TAM readiness. The current settings for the key assignment are shown in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 302 Press the key to open the dialogue in which you select the option. 7. Tap on Assign. 8. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 303: Call Acceptance

    Using the Telephone to Configure the Call Acceptance Time Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Answering machine > Call acceptance. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 304: Switching Acceptance Of Group Calls On/Off

    Using the Telephone to Switch the Acceptance of Group Calls On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Answering machine > Call acceptance. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 305: Call Acceptance Rules

    • Alarm calls The answering machine cannot differentiate between scheduled calls, fallback subscribers, or unsuccessful attempts to connect calls, and normal internal calls, and so it takes all these calls. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 306: Configuring Call Acceptance Rules

    Announcement and recording setting with the default announcement. Configuring Call Acceptance Rules You can configure the call acceptance rules as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 307 Enables the call acceptance rule for the relevant call type. Enables the call acceptance rule for the relevant call type. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 308 4. Depending on the call type, select the required announcement in the announcement list, as described below. • All call types except From contact: Tap on Announcement and select the required announcement. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 309: Configuring The Maximum Recording Time

    99: The recording time is unlimited (maximum storage utilisation). Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 310: Configuring The Maximum Recording Time For Door Terminal Calls

    – Basic knowledge of the telephone and the required PIN, if necessary – SD card plugged in to expansion slot (not write-protected) 1. Open the Settings > Answering machine > Call acceptance page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 311 You can make the following entries: to 98: The maximum recording time is configured (1 to 98 minutes). 99: The recording time is unlimited (maximum storage utilisation). 3. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 312: Call Recording

    Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. Call recording ends immediately when a query call is begun. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 313: Configuring And Using A Function Key For Starting Call Recordings

    Level 2: Keys are assigned on the second key level. 4. In the list field beside the function key that you would like to define, select the TAM call recording function. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 314 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 315: Switching Automatic Call Recording On/Off

    Recordings with a recording time shorter than 1 second are discarded by the telephone. Automatic call recording ends immediately when a query call is begun. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 316 1. Tap on Settings > Answering machine > Call recording. 2. Select or clear the Automatic call recording check box. Enables automatic call recording. Disables automatic call recording. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 317: Configuring And Using A Function Key For Automatic Call Recording

    Note: To change the settings for a function key that already has a function assigned to it, click that key. The current settings for the key assignment are displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 318 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 319: Switching An Announcement For Call Recording On/Off

    Note: Before you record a call you must always obtain the agreement of the call partner. If you record the call without the knowledge of the call partner, COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 320 Alternatively, proceed as described below. 1. Tap on Settings > Answering machine > Call recording. 2. Select or clear the Announcement prior to call recording check box. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 321: Selecting An Announcement For Call Recording

    – Announcements saved on the SD card 1. Tap on Settings > Answering machine > Call recording. 2. Tap on Announcement and select the required announcement from the list field. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 322: Forwarding Messages By E-Mail

    Switches the forwarding of messages by e-mail on. Switches the forwarding of messages by e-mail off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 323: Switching The Forwarding Of E-Mail In Html Format On/Off

    2. Select or clear the Send e-mail in HTML format check box under the Settings for forwarding by e-mail. Switches the forwarding of e-mail in HTML format on. Switches the forwarding of e-mail in HTML format off. Further steps: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 324: Switching The Attaching Of Incoming Messages As Files On/Off

    Switches the adding of messages as file attachments on. Switches the adding of messages as file attachments off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 325: Switching The Marking Of Sent Messages As Read On The Answering Machine On/Off

    Switches the marking of sent messages as read on. Switches the marking of sent messages as read off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 326: Entering The Address Of The E-Mail Recipient

    2. Under Settings for forwarding by e-mail enter the e-mail address in the E-mail re- cipient entry field. You can make the following entries: E-mail address (example: info@auerswald.de) Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 327: Sending A Test E-Mail

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 328 The current settings for the key assignment are displayed. 5. In the Description entry field, enter a description for the key. You can make the fol- lowing entries: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 329 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 330 7. Tap on Assign. 8. Tap on Exit. Requirements for using the function: – Forwarding of messages by e-mail is configured in the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 331: E-Mail Settings

    Using the Telephone to Enter the E-mail Sender Address Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on Settings > E-Mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 332: Configuring The Ip Address Of The Outgoing Mail Server

    Using the Telephone to Configure the IP Address of the Outgoing Mail Server Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on Settings > E-Mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 333: Configuring The Outgoing Mail Server Port

    2. Under Outgoing mail server, tap on Port and then enter the port of the outgoing mail server in the entry field. You can make the following entries: 65535 (example standard SMTP port: 25) 3. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 334: Setting The Type Of Authentication

    1. Tap on Settings > E-Mail. 2. Under Authentication, tap on Type of authentication and select one of the following options from the list field: No authentication: Authentication is not performed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 335: Entering The Username For The Outgoing Mail Server

    Using the Telephone to Enter the Username for the Outgoing Mail Server Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on Settings > E-Mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 336: Entering The Password For The Outgoing Mail Server

    Using the Telephone to Enter the Password for the Outgoing Mail Server Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on Settings > E-Mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 337: Switching Encryption On/Off

    – Save your settings before you leave the page. Using the Telephone to Switch Encryption On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on Settings > E-Mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 338 Local Answering Machine E-mail Settings Switching Encryption On/Off 2. Select or clear the Encryption check box under Authentication. Switches encryption on. Switches encryption off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 339: E-Mail Internationalisation

    Users cannot configure the English language template. User-defined Language Template The user-defined language template is automatically generated in the language set for the configuration manager (German or English). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 340: Reading A Language Template

    You can configure the user-defined language template and adapt the text modules to your requirements. You can configure a language template as follows: • Using the configuration manager Requirements: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 341 Local Answering Machine E-mail Internationalisation Configuring a Language Template – Configuration manager, opened with sufficient authorisation 1. Open the Settings > E-mail > Internationalisation page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 342: Importing A Language Template

    You can import a language template, for example to use a centrally configured, identical language template for different telephones. You can import a language template as follows: • Using the configuration manager COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 343: Exporting A Language Template

    You can export the user-defined language template, for example in order to configure the language template centrally and then import it into different telephones. You can export a language template as follows: • Using the configuration manager COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 344: Configuring The Language

    English: The English language template will be used. deutsch: The German language template will be used. user-defined: The user-defined language template will be used. Further steps – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 345: Importing A Logo

    The file may have a size of 50 kB max. The memory for all logos is limited to 500 kB. If do not import your own logo, the Auerswald logo included in the scope of supply will be used. Requirements: –...
  • Page 346 The file is displayed in the entry field. 4. Click Save. The logo is imported and displayed under Logo. Note: To delete an imported logo, click Delete under Delete logo. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 347: Remote Access

    Using quick access is not appropriate if you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, subscriber call forwarding on no reply). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 348: Configuring Remote Access

    2. Select or clear the Remote access check box under Remote access settings. Enables the remote access function. Disables the remote access function. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 349: Entering A Pin For Remote Access

    – Configuration manager, opened with sufficient authorisation – The telephone is not a system telephone on an Auerswald PBX – Remote access is enabled 1. Open the Settings > Answering machine page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 350: Entering A Quick Remote Access Number

    PIN. You can enter a quick remote access number as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 351 Important: Enter telephone numbers exactly as you do when dialling them, e.g. always enter external telephone numbers with a preceding exchange line access number. (Exception: selected account is publ. exchange). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 352: Performing Remote Access

    Note: If you mistype the remote access PIN you can start again by typing it again without * (asterisk). You then hear the remote.wav announcement for remote access. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 353: Configuring And Using A Function Key For Remote Access

    Remote access to the answering machine is switched off. You can configure a function key for remote access as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 354 Press the key to disable remote access. decide each time a key is pressed: Press the key to open the dialogue in which you select the option. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 355 5. In the Description entry field, enter a description for the key. You can make the fol- lowing entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 356 Press the key to open the dialogue in which you select the option. 7. Tap on Assign. 8. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 357: Announcements

    Using the Telephone to Change the Language of the Default Announcement Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – SD card plugged in to expansion slot (not write-protected) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 358: Uploading Language Files

    The file is displayed in the entry field. 4. Click Save. The language file is imported and displayed in the list. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 359: Uploading An Announcement

    You can change an answering machine announcement as follows: • Using the configuration manager COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 360 3. In the list field on the left, above the answering machine list, select the Announcements option. 4. Select the announcement whose name you would like to change. 5. Press the Menu key. 6. Tap on Edit name. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 361: Recording An Announcement

    6. Enter a name for the announcement. You can make the following entries: Up to 16 digits Digits and characters 7. Tap on OK. The recording starts. 8. Record your announcement. 9. Tap on to stop recording the announcement. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 362: Switching An Announcement On Or Off

    5. Tap on: • to switch on the announcement instead of the default announcement. • , to switch off the announcement and replace it with the default announcement. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 363: Configuring And Using The Function Key For Tam Announcement

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 364 Internal calls: The caller is an internal subscriber. Door calls: The caller is a door. Any calls: Any caller. 8. In the Announcement list field select the required announcement. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 365 The current settings for the key assignment are shown in the display. 5. In the Description entry field, enter a description for the key. You can make the fol- lowing entries: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 366: Deleting An Announcement

    8. In the Announcement list field select the required announcement. 9. Tap on Assign. 10. Tap on Exit. Deleting an Announcement You can delete an announcement as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 367 3. In the list field on the left, above the answering machine list, select the Announcements option. 4. Select the announcement you want to delete. 5. Tap on The announcement is deleted from the SD card. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 368: Answering Machine List

    – SD card plugged in to expansion slot (not write-protected) To open the answering machine list, press a function key that has been configured to open the answering machine list. Alternatively, proceed as described below. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 369 Sends the recording to the e-mail address entered for e-mail notification. Moves the recording to the archive. Fetches the recording from the archive Marks the recording as already listened to Marks the recording as new. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 370: Listening To Recordings (Messages, Voice Memos And Call Recordings)

    Ends the recording playback. Jumps forwards 5 seconds when the recording is being played back. Deletes the selected recording. Ends the playback of the recording and closes the menu. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 371: Forwarding Recordings (Messages, Voice Memos And Call Recordings) By E-Mail

    Call recordings only: Only displays the call recordings saved in the answering machine list. Archive: Displays the answering machine list archive. 3. Select a recording. 4. Tap on The recording is forwarded to the specified e-mail recipient. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 372: Dialling From The Answering Machine List

    You can delete all the messages on the answering machine at once (together with the voice memos and call recordings), or delete them individually. You can delete an announcement as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 373: Configuring And Using The Function Key For The Answering Machine List

    Press the key to which TAM open has been assigned to open the answering machine list. In addition to this, you can check the status of the function by looking at the relevant LED for an assignment at the first key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 374 3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 375 Note: The LEDs for the function keys that already have a defined assignment on one level shine with a yellow light. If a function key is assigned on both levels, the LED shines red. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 376 Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. 6. Tap on Assign. 7. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 377: Voice Memos

    Archive: Displays the answering machine list archive. Announcements: Displays the saved and free announcements for the answering machine. Record voice memo: Starts the recording of a voice memo. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 378: Listening To Voice Memos

    Announcements: Displays the saved and free announcements for the answering machine. Record voice memo: Starts the recording of a voice memo. 3. Select a voice memo. 4. Tap on COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 379: Configuring And Using A Function Key For Recording Voice Memos

    • Using the configuration manager • Using the telephone Note: This function can only be configured on a programmable function key with LED (not on a touch function key). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 380 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 381 Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. 6. Tap on Assign. 7. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 382: E-Mail

    This section describes how you configure e-mail accounts in the Mail application. It also tells you how to read and write e-mails. Topics – E-mail Account (page 383) – E-mail (page 388) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 383: E-Mail Account

    Up to 64 digits Digits and characters Note: If you are configuring an additional e-mail account, you can set this new account as the default account for new e-mails. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 384 Further steps: – You can make further settings for the e-mail account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 385: Configuring An E-Mail Account

    6. Only for Exchange ActiveSync accounts: Tap on Amount to synchronise and make a selection in the list field to specify the period for which e-mails to be fetched from the server. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 386: Removing (Deleting) An E-Mail Account

    2. Under Accounts, touch and hold the name of the account and then tap on Remove account. Notes: If the Inbox is open, press the Menu key and then tap on Accounts, to display the accounts list. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 387 When you delete an account, you also delete all the messages, contacts and other data that belong to it from the telephone. A dialogue in which you confirm the deletion opens. 3. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 388: E-Mail

    Tap on Reply or Reply all to respond to an e-mail. If you select Reply all, all the other e-mail recipients will receive your reply in addition to the sender. Press the Menu key and then tap on Forward to forward an e-mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 389: Composing And Sending E-Mail

    Tap on an address to transfer it. 4. In the Subject entry field, enter the subject of the e-mail. 5. In the Compose Mail entry field, enter the text for your e-mail. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 390 7. Tap on Send. Notes: If you want to send the e-mail at a later point in time, tap on Save as draft. To discard the e-mail, tap on Discard. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 391: Voice Mailboxes On The Pbx

    Substitute Function (page 406) – Message Forwarding (page 412) – Notification by E-mail (page 417) – Remote Access (page 422) – Message List (page 428) – Voice Memos (page 442) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 392: Voice Mailbox

    If the local answering machine is activated in addition to the activated voice mailbox of a subscriber‘s telephone, and if the SD card is plugged in, the local answering machine will take over incoming calls. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 393: Basic Settings

    – Configuration manager, opened with sufficient authorisation – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Settings > Answering machine page. 2. Under Settings for Voicemail, select or clear the Automatic playback check box.

  • Page 394: Switching Call Information For New Messages On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 395: Switching The Separator Tone For New Messages On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.
  • Page 396 – Configuration manager, opened with sufficient authorisation – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Settings > Answering machine page. 2. Under Settings for answering machine select or clear the Separator tone check box.

  • Page 397: Automatic Operation

    – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX To switch on automatic operation, press the function key that has been set up for automatic operation.

  • Page 398: Configuring And Using A Function Key For Automatic Voice Mailbox Operation

    Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define.
  • Page 399 Using the Telephone to Configure the Function Key for Automatic Operation Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 400 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 401: Readiness

    – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX To switch readiness on or off, press the function key that has been configured for readiness.

  • Page 402: Configuring And Using A Function Key For Readiness

    Using the Configuration Manager to Configure the Function Key for Readiness Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 403 Press the key to permanently enable the voice mailbox. temporary: Press the key to temporarily enable the voice mailbox until the configuration is switched by the PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 404 Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on All apps > Function keys. 2. Press the function key that you would like to assign.
  • Page 405 10. Tap on Assign. 11. Tap on Exit. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 406: Substitute Function

    – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox To enable or disable the substitute function, press the function key that has been configured for it.

  • Page 407: Configuring And Using A Function Key For The Substitute Function

    – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox 1.
  • Page 408 Configuring and Using a Function Key for the Substitute Function Note: Keys 16 to 105 are not available until you connect COMfortel Xten- sion300 key extension modules (not included in the scope of delivery) to the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 409 User: The function key can be edited by users, sub-administrators and administrator. Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 410 – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox 1.
  • Page 411 9. In the Proxy entry field, enter the substitute's telephone number. 10. Tap on Assign. 11. Tap on Exit. Requirements for the function to work: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 412: Message Forwarding

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX – The destination for message forwarding has been configured for the voice mailbox on the To switch message forwarding on or off, press the function key configured for message forwarding.

  • Page 413: Configuring And Using A Function Key For Message Forwarding

    Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX – The destination for message forwarding has been configured for the voice mailbox on the 1. Open the Applications > Function keys page.
  • Page 414 User: The function key can be edited by users, sub-administrators and administrator. Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 415 – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX – The destination for message forwarding has been configured for the voice mailbox on the 1.
  • Page 416 9. Tap on Assign. 10. Tap on Exit. Requirements for the function to work: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 417: Notification By E-Mail

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX – The outgoing mail server has been configured for the voice mailbox on the PBX –...

  • Page 418: Configuring And Using A Function Key For Notification By E-Mail

    Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX – The outgoing mail server has been configured for the voice mailbox on the PBX – E-mail transfer has been configured for the voice mailbox on the PBX 1.
  • Page 419 User: The function key can be edited by users, sub-administrators and administrator. Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 420 – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX – The outgoing mail server has been configured for the voice mailbox on the PBX –...
  • Page 421 8. In the VMB number entry field, enter the voice mailbox's telephone number. 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 422: Remote Access

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Call the voice mailbox.

  • Page 423: Switching Remote Access On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX To enable or disable remote access, press the function key that has been configured for remote access.

  • Page 424: Configuring And Using A Function Key For Remote Access

    Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Applications > Function keys page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 425 7. In the Account list field, select the system telephony account. 8. In the VMB number entry field, enter the telephone number of the voice mailbox that is to be enabled with the function key. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 426 Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on All apps > Function keys. 2. Press the function key that you would like to assign.
  • Page 427 8. In the VMB number entry field, enter the voice mailbox's telephone number. 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 428: Message List

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 429 4. Select a message. 5. Select the required option: Starts the recording playback. Moves or copies the recording to another voice mailbox. Moves the recording to the archive. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 430: Listening To Messages

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 431: Distributing Messages

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 432: Dialling From The Message List

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 433: Configuring And Using A Function Key For Opening A Message List

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.
  • Page 434 – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox 1.
  • Page 435 Further steps: – Save your settings before you leave the page. Requirements for the function to work: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 436 – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox 1.
  • Page 437 Configuring and Using a Function Key for Opening a Message List 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 438: Announcements

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Press the Message key.

  • Page 439: Switching Your Own Announcement On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX – You have recorded your own announcement 1.

  • Page 440: Deleting An Existing Announcement

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Press the Message key.
  • Page 441 Announcements: Displays the saved and free announcements for the voice mailbox. Record voice memo: Starts the recording of a voice memo. 4. Select the announcement you want to delete. 5. Tap on to delete the recording. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 442: Voice Memos

    – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX To record a voice memo, press the function key that has been configured to record voice memos.

  • Page 443: Listening To Voice Memos

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 444: Distributing Voice Memos

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 445: Deleting Voice Memos

    – Basic knowledge of the telephone and the required PIN, if necessary – The telephone is a system telephone on an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list.

  • Page 446: Configuring And Using A Function Key For Recording Voice Memos

    Requirements: – Configuration manager, opened with sufficient authorisation – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define.
  • Page 447 Further steps: – Save your settings before you leave the page. Requirements for the function to work: – The telephone is a system telephone on an Auerswald PBX COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 448 Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on All apps > Function keys. 2. Press the function key that you would like to assign.

  • Page 449: Settings

    Language and Keyboard (page 608) – Date and Time (page 611) – Emergency Numbers (page 617) – Location (page 619) – Telephone Information (page 621) – IP Camera (page 623) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 450: Bluetooth

    • Using the configuration manager • Using the telephone Using the Configuration Manager to Switch Bluetooth On/Off Requirements: – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Bluetooth page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 451 2. Select or clear the Bluetooth check box. Switches Bluetooth on. Switches Bluetooth off. (No further action is required.) If Bluetooth is enabled, the icon appears in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 452: Configuring And Using A Function Key For Bluetooth

    LED Signalling on the Key: Green Bluetooth is enabled. Bluetooth is disabled. You can configure the function key for Bluetooth as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 453 Press the key to enable or disable Bluetooth dependent on its state. switch on: Press the key to enable Bluetooth. switch off: Press the key to disable Bluetooth. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 454 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 455: Transmitting A Pairing Request

    • Pairing with PIN: In the PIN entry field, enter the PIN and then tap on OK. If necessary, confirm the pairing request and the PIN on the other device. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 456: Accepting A Pairing Request

    Note: Some devices may have a fixed Bluetooth PIN such as 0000 or 1234. If the other device has a fixed PIN, enter this PIN. This completes the pairing of the devices. Further steps: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 457: Unpairing

    You can configure a Bluetooth connection as follows: • Using the telephone Requirements: – Basic knowledge of the telephone – Bluetooth must be switched on – Pairing with the Bluetooth device has been completed COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 458: Breaking A Bluetooth Connection

    For example, you can set up call forwarding on your mobile phone which only becomes active if your mobile phone is not within range of the telephone. You can also link your mobile telephone to the phone lock. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 459: Selecting A Device For Bluetooth Device Surveillance

    2. Tap on Bluetooth device surveillance. 3. Tap on Device to monitor. 4. Under Bluetooth devices, tap on the name of the device you would like to monitor. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 460: Switching The Link From The Bluetooth Device To The Phone Lock On/Off

    3. Select or clear the Call forwarding check box. Switches on the link from the Bluetooth device to call forwarding. Switches off the link from the Bluetooth device to call forwarding. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 461 (exception: if publ. exchange account is selected). 5. Tap on OK. 6. Tap on Account and select the required account from the list field. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 462: Ethernet

    Using the Telephone to Switch the DHCP Client On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Ethernet. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 463: Configuring The Telephone's Ip Address Manually

    Using the Telephone to Configure the Telephone's IP Address Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Disabled DHCP client 1. Tap on All apps > Settings > Ethernet. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 464: Configuring The Subnet Mask

    Using the Telephone to Configure the Subnet Mask Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Disabled DHCP client 1. Tap on All apps > Settings > Ethernet. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 465: Configuring A Gateway

    – Save your settings before you leave the page. Using the Telephone to Configure a Gateway Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Disabled DHCP client COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 466: Configuring The Dns Server

    – Save your settings before you leave the page. Using the Telephone to Configure the DNS Server Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Disabled DHCP client COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 467: Configuring An Http Proxy

    1. Open the Settings > Ethernet page. 2. Select or clear the Proxy check box under Proxy settings. Switches the HTTP proxy on. Switches the HTTP proxy off. (No further action is required.) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 468 5. Tap on OK. 6. Tap on Port and then enter the associated port number (port) in the entry field. You can make the following entries: 65535 7. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 469: Switching Diffserv On/Off

    Requirements: – Basic knowledge of the telephone and the required PIN, if necessary – Support for DiffServ must be present and enabled on all the active network components COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 470: Configuring The Rtp Port

    3. Under Settings for VoIP, enter the corresponding RTP port range in the RTP-port range entry field. You can make the following entries:. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 471: Vlan

    The following VLAN operating modes are possible: • VLAN disabled, VLAN gateway disabled: All data packets are forwarded, unchanged, between the ports (POE port, PC port and internal port. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 472: Switching The Vlan On/Off And Configuring It

    – Set network interface type VLAN (can be configured in the configuration manager via Settings > Providers & PBXs > Name of provider/PBX > Network interface type) 1. Open the Settings > Ethernet page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 473 6. Tap on VLAN priority internal port and enter the priority for the internal port in the entry field. You can make the following entries: (lowest priority) to (highest priority) 7. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 474: Switching The Vlan Gateway On/Off And Configuring It

    – Basic knowledge of the telephone and the required PIN, if necessary – VLAN must be enabled 1. Tap on All apps > Settings > Ethernet. 2. Tap on VLAN settings. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 475: Vpn

    VPN subscribers, data packages can be transmitted between subscribers without the risks of tapping or manipulation. The COMfortel 3200/3500 uses OpenVPN libraries to set up a VPN via a TLS/SSL-encrypted connection. Before you can set up a VPN with the COMfortel 3200/3500, you must: •...

  • Page 476: Saving An Openvpn Certificate In The Telephone

    3. Select the required file (*.crt) and then click Open (this text is dependent on the operating system used). The path and the file are displayed under Certificate. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 477: Switching Openvpn On/Off

    – Set network interface type VPN (can be configured on the telephone via All apps > Settings > Providers & PBXs > Name of provider/PBX > Network interface type) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 478: Opening The Openvpn Log File

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Ethernet. 2. Tap on VPN settings. 3. Tap on Open OpenVPN log file. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 479: Deleting The Openvpn Configuration File

    4. Tap on OK. Deleting OpenVPN Certificates The OpenVPN certificates saved in the telephone can be deleted. Note: All OpenVPN certificates saved in the telephone will be deleted. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 480: Ip Blacklist And Whitelist As Protection Against Attacks From The Internet

    DoS (DoS: Denial of Service) attacks or attacks aimed at the internal SIP server, that come via the Internet. To prevent this, you can enable an IP blacklist. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 481: Switching Ip Blacklist And Whitelist On/Off

    You can switch the blacklist and whitelist on or off as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 482: Viewing And Deleting Ip Restrictions

    Using the Configuration Manager to View or Delete IP Restrictions Requirements: – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Ethernet > Enable blacklist and whitelist page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 483: Configuring The Ip Whitelist

    4. In the Network prefix (CIDR) list field, select the network prefix. You can select the following network prefixes: Net prefixes with a range of 0 to 32 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 484 – Basic knowledge of the telephone and the required PIN, if necessary – Enabled IP blacklist and whitelist 1. Tap on All apps > Settings > Ethernet > IP whitelist. 2. Tap on Add entry to list. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 485 6. Tap on OK. 7. Tap on Submit. Note: To delete an IP address from the IP whitelist, touch and hold the required IP address and tap on Delete. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 486: Providers And Pbxs

    Providers and PBXs Configuring the IP Whitelist Providers and PBXs COMfortel 3200/3500 can operate in a local network (LAN) as an Auerswald-VoIP system telephone and/or as a standard VoIP telephone. Provider A VoIP provider is an Internet service provider that offers Internet telephony (VoIP, Voice over Internet Protocol).

  • Page 487: New Provider/Pbx

    1. Tap on All apps > Settings > Providers & PBXs. 2. Tap on New provider/PBX. 3. Select the required profile from the Profile list field. The dialogue displays which settings are available for the provider/PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 488: Deleting A Provider/Pbx

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Providers & PBXs. 2. Touch and hold the name of the provider/PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 489: Registering New Accounts

    • Using the configuration manager • Using the telephone Using the Configuration Manager to Enter a Name for the Provider/PBX Requirements: – Configuration manager, opened with sufficient authorisation COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 490: Selecting The Type

    When you configure the provider/PBX you can also select the type of the PBX or VoIP provider. You can configure the provider type as follows: • Separately for the provider or PBX • Using the telephone Requirements: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 491: Configuring A Domain

    2. In the line that contains the provider/PBX, click Configure. The provider's/PBX's configuration page opens. 3. Enter the domain in the Domain entry field under Settings for providers & PBXs. You can make the following entries: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 492: Configuring The Registrar

    An internal network is usually protected from external manipulation by, for example, a firewall integrated in the router. Without NAT Keep Alive the firewall's security functions will defend you against attempted accesses from the Internet. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 493 SIP port set up in the provider's/PBX's configuration. Important: Each time a port is opened on the router, this creates a potential source of danger. It is essential that you take additional protective measures. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 494 (e.g. three minutes). You can then select a much higher value after the test phase is complete. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 495 Note: In the test phase, after you have set up the provider/PBX, we recommend you enter a low value (e.g. three minutes). You can then select a much higher value after the test phase is complete. 10. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 496: Configuring The Outbound Proxy

    5. Under Outbound proxy, enter the port number (port) in the Outbound proxy port entry field. You can make the following entries: 65535 Note: In the factory settings the default port is 5060. Further steps: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 497: Configuring The Sip Port

    8. Tap on OK. Configuring the SIP Port The SIP port is a port on the local system that is used as a starting point for the SIP transfer. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 498 Settings Providers and PBXs Configuring the SIP Port Note: A different SIP port must be specified for each provider/PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 499 3. Under SIP settings, tap on SIP. 4. Tap on SIP port and then enter the SIP port in the entry field. You can make the following entries: 65535 5. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 500: Configuring The Sip Session Timer

    In this case you should switch off the SIP session timer. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 501: Configuring The Sip Transport Protocol

    Manual settings are overwritten. You can configure the SIP transport protocol as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 502 5. In the SIP transport protocol list field, select one of the following options: UDP: Selects UDP as the SIP transport protocol. TCP: Selects TCP as the SIP transport protocol. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 503: Switching Sips On/Off And Configuring It

    The connection setup and termination, as well as the signalling, is encrypted with SIPS. The call data is encrypted with SRTP. Important: If you are using this on an Auerswald PBX, the PBX specifies the encryption method. The PBX overwrites manual settings.
  • Page 504 • SIP account: Under Security, tap on Certificate and then tap on the name of the certificate under Certificate from USB stick. Note: To delete the certificate, tap on Delete certificate under Manage certificates. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 505: Configuring Nat Traversal

    Enabled: NAT traversal is performed by the provider/PBX. The SIP request also contains the "rport" part which transports the (local or public) IP addresses that are used in this process. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 506 1. Tap on All apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. 3. Under NAT, tap on NAT. 4. Tap on SIP NAT traversal. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 507: Configuring The Stun Server

    You can configure the STUN server as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 508 – DNS server is configured 1. Tap on All apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. 3. Under NAT, tap on NAT. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 509: Configuring Nat Keep Alive

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. 3. Under NAT, tap on NAT. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 510: Providers And Pbxs (Continued) Configuring Codecs

    Not every codec is supported by every provider. You can configure codecs as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 511 Best possible compression: Codec iLBC has priority level 1, Codec G.722 has priority level 2 and Codec G.711 has priority level 3. Force G711: Codec G.711 is enforced. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 512: Switching Music On Hold On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – Auerswald profile not selected 1. Tap on All apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 513: Configuring Dtmf Signalling

    DTMF signals and the voice data. The DTMF signals are filtered out of the voice data. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 514: Configuring The Jitter Buffer

    You can configure the jitter buffer as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 515 Lower values: A lower number of RTP packets can be buffered to bridge or compensate for disruptions. Larger values: A higher number of RTP packets can be buffered to bridge or compensate for disruptions. 5. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 516: Configuring Srtp

    The connection setup and termination, as well as the signalling, is encrypted with SIPS. The call data is encrypted with SRTP. Important: If you are using this on an Auerswald PBX, the PBX specifies the encryption method. The PBX overwrites manual settings.

  • Page 517: Switching The Use Of Pbx Subscriber Numbers On/Off

    Note: To make an internal call, you must first tap on You can configure the use of PBX subscriber numbers as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 518 4. Select or clear the Use of PBX subscriber numbers check box. Switches on the use of PBX subscriber numbers. Switches off the use of PBX subscriber numbers. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 519: Entering Exchange Line Access Numbers

    – Save your settings before you leave the page. Using the Telephone to Enter Exchange Line Access Numbers Requirements: – Basic knowledge of the telephone and the required PIN, if necessary COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 520: Entering Keypad Sequences

    • InterCom speakerphone • Alarm confirmation You can enter keypad sequences as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 521 4. Tap on the name of the relevant keypad sequence and then enter the keypad sequence in the entry field. You can make the following entries: Up to 40 digits Digits and the characters * and # 5. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 522: Configuring The Evaluation Of Incoming Sip Messages

    4. Under Evaluation of incoming SIP messages, select or clear the Internationalise unknown telephone numbers check box. Enables the conversion of transmitted phone numbers into a canonical format. Disables the conversion of transmitted phone numbers. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 523 User Provided Name: Printable name of the caller. This information element is optional and is not transmitted by all providers. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 524 15. Make the desired settings. Notes: The number to be interpreted should match the canonical format, which means look like +495306…. or 00495306…. Otherwise it cannot be used for interpretation. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 525: Configuring The Presentation Of Subscriber Numbers (Outgoing)

    • Method for calling line identity restriction: Calling line identity restriction by the provider with or without display text. • Manner of number presentation: Range in which the provider expects to receive telephone numbers from the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 526 With area code (05306): The called telephone number is sent to the provider without a country code. Unchanged (as dialled): The called telephone number is sent to the provider unchanged. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 527 As described in RFC3325 with P-Asserted-Identity: Your own external phone number, which is to be transferred to the called telephone number, is transferred to the provider in the "P-Asserted-Identity" field. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 528 With country code and area code (44 5306): The called telephone number is sent to the provider with a shortened country code (without international prefix (number), e.g. 44). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 529 User anonymous: If calling line identity restriction is enabled, the display text "user anonymous" is sent to the called telephone number by the provider. 10. Tap on Manner of number presentation. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 530: Configuring The Network Interface Type

    Settings for creating the "P-Preferred-Identity" header. Configuring the Network Interface Type The configuration of a network interface type allows the COMfortel 3200/3500 to be operated in various networks such as VLANs or VPNs, for example. You can configure the network interface type as follows: •...
  • Page 531 – Depending on the configured network interface type, switch on VLAN (All apps > Settings > Ethernet > VLAN) or VPN (All apps > Settings > Ethernet > VPN). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 532: Accounts

    • Country and area code (if the telephone is configured as a system telephone) • Connection type • Telephone numbers You can create an account as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 533 – Register the account. – Enable use of the account if necessary. – If necessary, enable the use of the telephone as a system telephone on an Auerswald PBX. – If necessary enable the use of the account as a default account.

  • Page 534: Deleting An Account

    – Register the account. – Enable use of the account if necessary. – If necessary, enable the use of the telephone as a system telephone on an Auerswald PBX. – If necessary enable the use of the account as a default account.

  • Page 535: Registering An Account

    Account is off. Account is registered. Account has successfully been registered. Could not register account. Account has been registered and the telephone is the system telephone on this account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 536: Enabling/Disabling Use Of An Account

    – Save your settings before you leave the page. Using the Telephone to Enable/Disable Use of an Account Requirements: – Basic knowledge of the telephone and the required PIN, if necessary COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 537: Entering An Account Name

    Up to 64 digits Digits and characters Further steps: – Make further settings on the configuration page. – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 538: Selecting A Provider/Pbx

    In total you can configure up to 10 providers/PBXs. You can select providers/PBXs as follows: • Separately for each account • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 539 You will find a description of these settings in the Instructions under Settings > Providers and PBXs. Further steps: – Make further settings. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 540: Enabling/Disabling Use As A System Telephone

    Note: If the telephone is enabled as a system telephone for an account, all the PINs and passwords, and also the prefixes entered for this account are overwritten by the PBX. To use this telephone as an Auerswald system telephone, the following Auerswald PBX is required: • COMmander 6000/R/RX •...
  • Page 541 Requirements: – Configuration manager, opened with sufficient authorisation – Connection to one of the following Auerswald PBXs: COMmander 6000/R/RX with firmware version 5.4A or higher or COMmander Basic.2 (19"), COMmander Business (19"), COMpact 5010 VoIP, COMpact 5020 VoIP with firmware version 4.2A or higher 1.

  • Page 542: Enabling Use As The Default Account

    • Using the configuration manager • Using the telephone Using the Configuration Manager to Enable Use as a Default Account Requirements: – Configuration manager, opened with sufficient authorisation COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 543 Its use as the default account can only be disabled by enabling a different account as the default account. Further steps: – Make further settings. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 544: Entering A Username For An Account

    Your VoIP provider will supply you with your username along with all the other data you require to access your account. If your telephone is connected to an Auerswald PBX, the username entered when configuring the PBX is the same as the telephone's internal telephone number (MSN).

  • Page 545: Entering A Password For An Account

    Your VoIP provider will supply you with your password along with all the other data you require to access your account. If your telephone is connected to an Auerswald PBX, the password you entered when configuring the PBX is the same as the password for the telephone.

  • Page 546: Entering An Authentication Id

    However, if your VoIP provider did not issue you with an authentication ID, or if your telephone is connected directly to an Auerswald PBX, simply leave this field empty. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 547 – Knowledge of the authentication ID assigned by the VoIP provider, if required 1. Tap on All apps > Settings > Accounts. 2. In the Account overview, tap on the required account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 548: Entering A Country And Area Code

    – Configuration manager, opened with sufficient authorisation – Use as system telephone not enabled 1. Open the Settings > Accounts page. 2. In the line that contains the required account, click Configure. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 549 Up to 12 digits Digits 5. Tap on Country and then select a country from the list. The prefix of the selected country is displayed in the Country code field. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 550: Configuring The Connection Type

    Note: If you have selected the SIP trunking connection type, you must then enter a DDI main number. The DDI main number setting is now shown as enabled (no longer greyed out). COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 551: Entering A Ddi Main Number

    (main number, header, base number) without a prefix assigned by the VoIP provider, e.g. 92 00. You can enter the DDI main number as follows: • Separately for each account • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 552 3. Tap on DDI main number and then enter the DDI main number assigned by your VoIP provider, e.g. 92 00, without a prefix. You can make the following entries: Up to 40 digits Digits Further steps: – Make further settings. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 553: Entering Telephone Numbers

    Subscriber number is not used as default. 8. In the Subscriber number type (only active if the configured connection type is SIP trunking), select the subscriber number type. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 554 7. Tap on Name and then enter a name for the telephone number in the entry field. You can make the following entries: Up to 64 digits Digits and characters 8. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 555: Create Blf Resource List Subscription

    Note: This function is currently not available on Auerswald PBXs. You can create a BLF resource list subscription as follows: • Separately for each account • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 556: Configuring The Voice Mailbox (Sip Account )

    Waiting Indication (MWI) to monitor the voice mailbox's status and see the status from the LEDs on the message key. Note: This function is currently not available on Auerswald PBXs. You can configure the voice mailbox as follows: • Separately for each account COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 557 9. Tap on Number for fetching voice messages and enter the telephone number for retrieving messages. You can make the following entries: Up to 40 digits Digits and the characters * and # COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 558 VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line. Further steps: – Make further settings. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 559: Sound

    Switches silent mode on. All sound signals are switched to mute (apart from the alarm and media playback). Switches silent mode off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 560: Setting The Volume

    1. Open the Settings > Sound page. 2. Under Sound settings, click a slider and drag the handle to the required position. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 561: Setting The Headset Microphone Gain

    2. Under Sound settings, click the slider Gain headset microphone and drag the handle to the required position. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 562: Setting A Default Ringtone

    After you have inserted the SD card in the telephone again, the ringtone is displayed in the Default ringtone list field. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 563: Identifying Different Types Of Calls

    (list of priorities). The caller is always identified first. If no specific sound has been assigned to the caller, the sound signal for the call type is used. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 564: Setting A Call Type-Dependent Ringtone

    • Unknown calls • Internal calls • Internal priority calls • External calls • Group calls (calls to a group) • Alarm calls COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 565: Setting A Group-Dependent Ringtone

    You can assign a ringtone as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Set a Group-dependent Ringtone Requirements: – Configuration manager, opened with sufficient authorisation COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 566 Digits and characters * and # 5. Tap on OK. 6. Tap on Phone ringtone and select the required ringtone from the list field. 7. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 567: Switching Silence On User Proximity On/Off (Only Comfortel 3500)

    1. Tap on All apps > Settings > Sound. 2. Under Notification, tap on Notification ringtone. 3. In the Select notification ringtone list field, select the required notification tone. 4. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 568: Switching Audible Selection On/Off

    If the ringtone is switched on, you hear a sound signal when a phone call is received. If you don't want to be disturbed by the ringer on the telephone, you can switch off the ringtone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 569: Configuring And Using A Function Key For The Ringtone

    The ringtone is enabled. The ringtone is disabled. You can configure the function key for the ringtone as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 570 Press the key to enable or disable the ringtone dependent on its state. switch on: Press the key to enable the ringtone. switch off: Press the key to disable the ringtone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 571 5. In the Description entry field, enter a description for the key. You can make the following entries: Up to 64 digits Digits and characters Note: The key description is used for printing the label and in the display. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 572 Press a key to enable or disable the ringtone on or off dependent on its state. switch on: Press the key to enable the ringtone. switch off: Press the key to disable the ringtone. 7. Tap on Assign. 8. Tap on Exit. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 573: Display And Led

    If you have disabled the automatic brightness adjustment function, a slider is displayed. 3. Click the slider handle and set the level of brightness you require. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 574: Setting The Sensitivity Of The Proximity Sensor (Only Comfortel 3500)

    • Both stars grey: You are currently outside the proximity range. • Left-hand star orange: You are currently at the extreme limit of the proximity range. • Both stars orange: You are within the proximity range. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 575: Power Save Mode And Screen Lock

    If the telephone is operated on an Auerswald PBX, the screen lock with power save mode can be switched on and off by a configuration that has been set in the PBX (time control).

  • Page 576: Switching Configuration-Dependent Screen Lock With Power Save Mode On/Off

    (e.g. the night configuration of the PBX) when switching and locks the touchscreen. You can switch configuration-dependent screen lock with power save mode on/off as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 577 3. Tap on OK. Note: To switch off configuration-dependent screen lock with power save mode, delete the ID number of the configuration in the Configuration ID entry field and tap OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 578: Switching Off The Touchscreen In Power Save Mode

    Note: This function can only be configured on a programmable function key with LED (not on a touch function key). Using the Configuration Manager to Configure the Function Key for Power Save Mode and Screen Lock Requirements: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 579 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 580: Switching Off Screen Lock

    Power save mode can be disabled by pressing a key or, on the COMfortel 3500, also by using gestures. You can disable power save mode as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 581: Configuring The Message Key Led

    Using the Configuration Manager to Configure the LED for the Message Key Requirements: – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Display & LED page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 582: Configuring The Display Led (Only Comfortel 3500)

    LED Signalling for this Setting: Show Alerting and Calls Lit in red The telephone is engaged. Red (flashing) + The telephone is being called. alternating pauses The telephone is neither engaged nor being called. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 583 – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Display & LED page. 2. In the Display LED list field, select one of the following options: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 584 Show alerting, calls and headset activation: Indicates the status of the call and also headset operation. Show alerting, calls and new messages: Indicates the status of the call and also new messages. Off: LED is always switched off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 585: Privacy And Security

    The data on the memory card is not deleted. 3. Click Reset phone. A dialogue opens. 4. Click Delete. The telephone is shut down and then restarted. This can take some time. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 586: Switching Call Logging On/Off

    Call logging can be enabled and disabled separately for incoming and outgoing calls. If call logging is enabled, the calls are saved in the call log. If call logging is disabled, the calls are not saved in the call log. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 587 4. Select or clear the check box for the required call type. Switches call logging for this call type on. Switches call logging for this call type off. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 588: Configuring The Phone Lock (Entering A Password/Pin)

    (All apps > Settings > Privacy & security > Phone lock > Bluetooth device surveillance). You can configure the phone lock as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 589: Disabling The Phone Lock

    This sets the phone lock. Disabling the Phone Lock You can disable the phone lock as follows: • Using the telephone Requirements: – Basic knowledge of the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 590: Device Administrators

    Note the messages about the application in the status line. The functions will not be available again until the device adminis- trator has been enabled. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 591: Secure Credentials

    – A certificate must be stored in the root directory of the SD card 1. Tap on All apps > Settings > Privacy & security > Install from SD card. 2. Tap on the certificate to be installed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 592: Entering A Password For The Credential Storage

    At least 8 digits, up to 64 digits Digits and characters 4. In the Confirm new password entry field, enter the password again. 5. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 593: Clear Storage

    When the telephone is running on an Auerswald PBX, the PBX sets the passwords for the administrator and sub-administrator. The PBX overwrites manual settings.

  • Page 594: Configuring Permissions For Settings

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Privacy & security > Permissions for settings. 2. Tap on the setting that is to be blocked. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 595: Configuring Permissions For Functions

    Sub-administrator: The setting is available for sub-administrators and administrators. Administrator: The setting is only available for administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 596 None: No block, the setting is available for users, sub-administrators and administrators. Sub-administrator: The setting is available for sub-administrators and administrators. Administrator: The setting is only available for administrators. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 597: Applications

    2. Select or clear the Install applications check box. Permits the installation of applications. Prevents the installation of applications. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 598: Permitting The Installation Of Applications Of Unknown Origin

    This process removes any previously installed appli- cations and data, so these must then be reinstalled separately. You can grant permission as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 599: Managing Applications

    You can view and manage the applications installed on your telephone. You can manage applications as follows: • Using the telephone Requirements: – Basic knowledge of the telephone and the required PIN, if necessary COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 600: Managing Running Services

    We recommend that these options are only set for advanced users. You can manage storage use as follows: • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 601 5. Only for services: Tap on the name of the service. Depending on the service, you can make different settings which will stop the service or send a report. • Settings: Opens the settings for a service. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 602: Configuring Options For Application Development

    This allows you to use incorrect locations. Programs installed on PC for appli- cation development can control the location data for your telephone instead of the applications installed on the telephone. Switches ADB debugging off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 603: Synchronising

    1. Tap on All apps > Settings > Synchronisation. 2. Under General sync settings, select or clear the Background data check box. Switches background data synchronisation on. Switches background data synchronisation off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 604: Switching Automatic Synchronisation On/Off

    Note: The different account elements that can be synchronised are displayed for each account, e.g. contacts. You can enable or disable the synchroni- sation function for each individual element. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 605: Synchronising An Account Manually

    3. Under Synchronisation, tap on the name of the account element. Note: The different account elements that can be synchronised are displayed for each account, e.g. contacts. You can synchronise every single element manually. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 606: Creating An Account

    For example , you can use the Mail application to add e-mail accounts. Note: If you are using an Auerswald PBX, the accounts used for synchroni- sation with the PBX are created automatically. The PBX's telephone book is automatically synchronised with the application contacts .
  • Page 607 Note: If you delete an account, the messages, contacts and other data associated with it are also deleted from the telephone. A dialogue in which you confirm the deletion opens. 4. Tap on Remove account. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 608: Language And Keyboard

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Language & keyboard > Select your language. 2. Select the required language. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 609: Setting Up A Dictionary

    You can modify this Android keyboard to suit your own requirements under All Apps > Settings > Language & keyboard > Onscreen keyboard settings. You can make the following settings: COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 610: Telephone Keyboard Settings

    • Automatic dialling for speed dialling: If you press the key when the telephone is in the idle state, this transfers the telephone number stored on the key to dial preparation. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 611: Date And Time

    4. In the Time entry field, enter the time. You can make the following entries: • Use 24-hour format check box selected: Time using the format hh:mm to 23: Hours ("hh") to 59: Minutes ("mm") COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 612 • Use 24-hour format check box not selected: Time using the format hh:mm to 12: Hours ("hh") to 59: Minutes ("mm") AM or PM 6. Tap on Save. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 613: Switching Automatic Update Of The Phone Time Over The Network On/Off

    2. Select or clear the NTP (Network Time Protocol) check box. Switches automatic updating of the phone time on. Switches automatic updating of the phone time off. The NTP server setting is displayed. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 614: Configuring The Time Zone

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Date & time > Select time zone. 2. Tap on the required time zone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 615: Switching 24-Hour Format On/Off

    Using the Telephone to Switch 24-hour Format On/Off Requirements: – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Date & time. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 616: Configuring The Date Format

    – Basic knowledge of the telephone and the required PIN, if necessary 1. Tap on All apps > Settings > Date & time. 2. Tap on Select date format and then select the required date format. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 617: Emergency Numbers

    In the factory settings, the exchange line access number of the PBX is "0", but it can be changed in some PBXs (refer to the instructions for the PBX). 4. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 618 (default setting unspecified). Note: The assignment of an account to a number is only accepted when the number is dialled if you dial the number using the Contacts application. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 619: Location

    3. In the Altitude entry field, enter the altitude. You can make the following entries: Height above ground in m (example: 142) Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 620 6. Tap on Altitude and enter the altitude in the relevant entry field. You can make the following entries: Height above ground in m (example: 142) 7. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 621: Telephone Information

    Availability: Displays information about the availability of the telephone. Using the Telephone to Display Telephone Information Requirements: – Basic knowledge of the telephone and the required PIN, if necessary COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 622 Displaying Telephone Information 1. Tap on All apps > Settings> About this phone. 2. If required, tap on the name of an item of telephone information in the selection list. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 623: Ip Camera

    Settings IP Camera Configuring an IP Camera IP Camera The COMfortel 3200/3500 supports the connection of IP cameras, for example to monitor and control door stations. You can display an IP camera as follows: • Using the IP camera application •...

  • Page 624: Deleting An Ip Camera

    You can delete an IP camera as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Delete an IP Camera Requirements: – Configuration manager, opened with sufficient authority level COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 625: Entering An Ip Camera Name

    – Configuration manager, opened with sufficient authoritsation level 1. Open the Settings > IP camera page. 2. In the line that contains the required IP camera, click Configure. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 626: Configuring The Ip Address Of An Ip Camera

    Using the Configuration Manager to Configure the IP Address of an IP Camera Requirements: – Configuration manager, opened with sufficient authority level 1. Open the Settings > IP camera page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 627: Switching The Full Screen Mode On/Off

    Note: The telephony application allows you to switch on the full screen mode for the duration of the call by tapping on or to switch it off by tapping on COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 628 2. Tap on the name of the IP camera. 3. Select or clear the Full screen check box. Switches the full screen mode on. Switches the full screen mode off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 629: Configuring The Image Scale

    3. Tap on Image scale in % and then enter the required image scale in the entry field. You can make the following entries: (reduced) to (strongly enlarged) 4. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 630: Switching Image Centring On/Off

    1. Tap on All apps > Settings > IP camera. 2. Tap on the name of the IP camera. 3. Select or clear the Centre mage check box. Switches image centring on. Switches image centring off. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 631: Configuring The Image Frequency

    Using the Telephone to Configure the Image Frequency Requirements: – Basic knowledge of the telephone 1. Tap on All apps > Settings > IP camera. 2. Tap on the name of the IP camera. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 632: Entering A Username For An Ip Camera

    3. In the Username entry field, enter the username. You can make the following entries: Up to 64 digits Digits and characters Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 633: Entering A Password For An Ip Camera

    3. In the Password entry field, enter the password. You can make the following entries: Up to 64 digits Digits and characters Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 634: Configuring The Function Key For An Ip Camera

    – Configuration manager, opened with sufficient authorisation 1. Open the Applications > Function keys page. 2. In the Key selection list field, select the key group whose keys you would like to define. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 635 Sub-administrator: The function key can be edited by sub-administrators and administrators. Administrator: The function key can only be edited by administrators. Further steps: – Save your settings before you leave the page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 636: Configuring A Link Between An Ip Camera And A Contact

    If a link between an IP camera and a contact has been configured, the IP camera will be displayed automatically in the telephony application as soon as you receive a call from this contact or call this contact yourself. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 637 11. Tap on OK. Note: When you receive a door call, you can open the door by tapping on and switch on the stairwell light by tapping on COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 638: Configuring The Ip Camera Control

    Down: Swivels the camera downward when you press the down key of the directional pad. Example: http://root:pass@192.168.0.240/cam-cgi/com/ptz.cgi?move=down Zoom in: Magnifies the image when you press the plus key. Example: http://root:pass@192.168.0.240/cam-cgi/com/ptz.cgi?zoom=9999 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 639 Example: http://root:pass@192.168.0.240/cam-cgi/com/ptz.cgi?zoom=1 OK key: Swivels the camery to a pre-defined position when you press the OK key of the directional pad. Example: http://root:pass@192.168.0.240/cam-cgi/com/ptz.cgi?gotoserverpre- setno=1 5. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 640: Service And Maintenance

    PBX is replaced. Topics – Data Backup (Seite 641) – Update and Provisioning (Seite 644) – Storage (Seite 659) – Shutting Down and Rebooting the Telephone (Seite 661) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 641: Data Backup

    – Basic knowledge of the telephone – A USB memory stick must be plugged into the USB port 1. Tap on All apps > Settings > Backup. 2. Tap on Create backup. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 642: Restoring A Backup

    3. Open the folder in which the backup file has been saved, and select the backup file. 4. Under Restore backup, click Save. 5. If necessary, enter the username and password and then tap onOK. The data is saved in the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 643 The list of data backups saved on the USB memory stick is displayed. 3. Tap on the required backup file. 4. Tap on OK. The data is saved in the telephone. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 644: Update And Provisioning

    Automatic Provisioning from the Provisioning Server In the case of automatic provisioning from the provisioning server, regular (e.g. weekly) automatic provisioning can be configured. You can set the weekday and time. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 645: Triggering A Manual Update

    3. Select the required file (*.rom) and then click Open (this text is dependent on the operating system used). The path and the file are displayed under Manual update. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 646 Auerswald logo with the left-hand mouse button. 1. Tap on All apps > Settings > Update & provisioning. 2. Tap on the firmware file displayed under Update from USB stick. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 647: Configuring The Schedule For Updates And Provisioning

    Using the Configuration Manager to Configure the Schedule for Updates and Provi- sioning Requirements: – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Update & provisioning page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 648 5. Under Schedule, tap on the Time entry field, and then enter the required time. You can make the following entries: Time using the format hh:mm to 23: Hours ("hh") to 59: Minutes ("mm") 6. Tap on Save. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 649: Entering The Address Of The Provisioning Server

    3. In the Provisioning server URL entry field, enter the address of the provisioning server. You can make the following entries: IP address with a range of 0 to 255 (example: 103.103.103.103) URL (example: provisioningserver.uk) 4. Tap on OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 650: Switching Automatic Provisioning On/Off

    – Basic knowledge of the telephone and the required PIN, if necessary – The PBX or telephone must be connected to a broadband Internet connection – The address of the DNS server must be entered in Settings > Network COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 651: Triggering A Provisioning Test

    – The address of the provisioning server must be entered in Settings > Update & provi- sioning – An SD card must be plugged into the expansion slot (not write-protected, min. 128 MB free memory) COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 652: Entering The Address Of The Update Server

    Using the Configuration Manager to Enter the Address of the Update Server Requirements: – Configuration manager, opened with sufficient authorisation 1. Open the Settings > Update & provisioning page. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 653: Configuring Automatic Update Via The Update Server

    You can configure automatic update via the update server as follows: • Using the configuration manager • Using the telephone COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 654 – To enable you to use new features after a firmware update on the telephone you often also need to update the firmware on the PBX. See Instructions for the PBX. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 655: Triggering An Update Test

    If you have entered the address of an update server, you can check the update settings and the way the server works, by triggering a one-time update test. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 656 Note: To restart the telephone at a later time, tap on Cancel and then tap on Reboot under Settings > Shutdown/Reboot at the desired time. 4. Enter your username and password and click OK. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 657 Note: To restart the telephone at a later time, tap on Cancel and then tap on Reboot under Settings > Shutdown/Reboot at the desired time. The telephone is now restarted. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 658: Restoring Previous Firmware

    Following that the LEDs flash more slowly for approximately 4 seconds. 4. As soon as the LEDs start flashing more slowly, release the Hook key and the Query key. The system restores the previous firmware. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 659: Storage

    You can now remove the SD card. In the Storage settings dialog, Mount the SD card is displayed. 3. After you have inserted the SD card again, tap on Mount the SD card to make the SD card available again. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 660: Formatting An Sd Card

    1. Tap on All apps > Settings > Storage. 2. Tap on Format SD card. The SD card is formatted, and all data present is overwritten with the compatible file system. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 661: Shutting Down And Rebooting The Telephone

    To save power, you can shut it down completely by unplugging the mains connector or disconnecting the PoE cable. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 662: Service Data

    In order to trace the network data stream, you can create a log of the network data stream in *.pcap format. This log can then be analysed (e.g. with Wireshark/Ethereal), for example to find the cause of any errors that may have occurred. COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 663 If you want to provide the recorded data to your specialised dealer or to Auerswald for the purpose of error analysis, you have to ensure that the applicable legal requirements are met. You can record the netword data stream as follows: •...

  • Page 664: Index

    ..................... 440 own announcement on/off ....................439 recording (answering machine) ..................361 recording (voice mailbox) ....................438 switching on/off (answering machine) ................362 uploading (answering machine) ..................359 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 665 ................. 334 outgoing mail server, encryption ..................337 outgoing mail server, IP address ..................332 outgoing mail server, password ..................336 outgoing mail server, port ....................333 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 666 ................602 Contacts ..........................59 downloads ..........................56 forcing stop .......................... 600 function keys .......................... 57 functions ..........................57 Gallery ............................ 59 installing applications ......................597 Mail ............................56 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 667 SIP server (protection) .................... 480 automatic bandwidth amplification ..................144 function key .......................... 145 on/off ............................. 144 automatic word correction ......................609 availability information ........................... 621 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 668 ................266 busy signal ending a query call ....................... 94 initiating power dialling ....................... 255 priority call (do-not-disturb) ..................92, 93, 94 button-based LEDs ........................29 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 669 ..........................157 subscriber variations ......................156 subscribers .......................... 158 subscribers in PBX ......................166 types ............................. 157 variations ..........................156 when busy ..........................158 when no reply ........................158 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 670 .......................... 180 on/off ............................. 179 rejecting ..........................86 tone off ............................ 88 call, initiating from answering machine list ....................372 in hands-free calling mode ....................109 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 671 ..........................67 minimum PC requirements ....................63 navigation ..........................67 opening ........................... 63 password .......................... 73, 74 selection fields ........................67 table entries ........................... 69 username ..........................72 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 672 ..........................119 sharing ..........................120 contacts/telephone book key ..................... 31 credential storage access by applications ....................... 591 encrypted certificates ......................591 password ..........................592 storage, clearing ........................593 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 673 ..........................573 configuring the display LED ....................582 language ..........................608 ............................37 ............................578 power save mode ........................ 575 proximity sensor ........................574 screen lock ........................... 575 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 674 ......................199 opening ..........................198 door function ..........................197 function key .......................... 199 using ............................. 197 DoS attack (protection) ......................480 DTMF signalling ........................513 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 675 ........................... 69 deleting ........................... 69 searching ..........................70 sorting ............................. 70 entry fields ............................ 49 environment, see leaflet "Warranty terms, information service" environmental notice ........................27 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 676 ..........................383 exchange line access number ....................519 external line transfer ......................... 204 function key .......................... 204 method ..........................204 external waiting field function key .......................... 282 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 677 ..........................227 InterCom OneWay ......................232 InterCom permission ......................241 InterCom speakerphone ....................237 IP camera ..........................634 level 2 ............................32 logging out of all groups ..................... 219 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 678 ......................286 function key assignment selection list ........................... 57 function lists sorting ............................. 51 functions ..........................57, 137 function keys .......................... 57 selection list ........................... 57 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 679 ......................213 function key .......................... 216 logging out of all groups ..................... 215 logging the telephone in/out ....................214 group state function key .......................... 222 logging in/out ........................214 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 680 ........................41 moving an element ....................... 44 overview ..........................34 home key ............................33 home screen ..........................41 hook key ............................31 HTTP configuring a proxy ......................467 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 681 .......................... 232 using ............................. 231 InterCom speakerphone ......................231 function key .......................... 237 procedure ..........................236 using ............................. 236 introduction telephone ..........................28 IP address setting ........................... 463 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 682 ..................631 password ..........................633 scale ............................629 username ..........................632 IP restriction deleting ..........................482 viewing ..........................482 IP whitelist .......................... 480, 483 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

  • Page 683: Jitter Buffer

    Index jitter buffer ..........................514 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 684 .......................... 31 microphone key ........................31 minus key ..........................31 plus key ..........................31 programmable function keys ....................32 query key ..........................31 redial key ..........................31 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 685 ........................... 619 ..............................662 network data stream ......................662 service data ......................... 662 logging in to a group ......................... 214 logging out of a group ....................... 214 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 686 Index logging out of all groups function key .......................... 219 logging the network data stream ..................... 662 loudspeaker key .......................... 31 loudspeaker listening ........................ 111 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 687 ........................... 31 minimum PC requirements ......................63 minus key ............................. 31 moving element ........................... 44 music on hold on/off ............................. 512 provider ..........................512 mute .............................. 97 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 688 ............................76 network data stream .......................... 662 interface type ........................530 MAC address ........................621 notification sound ........................559 notifications ..........................33 number of telephones on PBX ....................25 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 689 ..........................47 operation functions ..........................137 outbound proxy .......................... 496 outgoing call ..........................89 overview bottom ............................. 40 display ............................. 34 home ............................34 sockets ............................ 40 ............................40 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 690 Bluetooth device surveillance ................460 ............................589 pick-up ............................250 during call ..........................251 function key .......................... 251 performing ..........................250 playback, automatic ........................293 plus key ............................31 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 691 ........................496 presentation of subscriber numbers (outgoing) .............. 525 registrar ..........................492 SIP port ..........................497 SIP session timer ........................ 500 SIP transport protocol ......................501 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 692 ..........................650 provisioning server ......................649 provisioning test ........................651 schedule ..........................647 variants ..........................644 proximity sensor .......................... 39 putting a caller on hold ....................... 84 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 693 ......................... 101 initiating ..........................99 person being called is busy/does not respond ..............94 query key ............................31 quick access menu ............................32 quick remote access number ....................350 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 694 ........................585 rights management ........................593 functions ..........................595 permissions for settings ..................... 594 ringtone ............................559 function key .......................... 569 on/off ............................. 568 configuring a port ........................ 470 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 695 ........................ 609 applications ..........................56 menu-based access ......................33 onscreen keyboard (Android) .................... 609 selection list ........................... 56 telephone ..........................449 telephone keyboard ......................610 topics ............................56 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 696 .......... 568 speed dialling ..........................262 automatic dialling ........................ 266 automatic pick-up ........................ 266 function key .......................... 263 registration status ........................ 267 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 697 ........................604 background data on/off ...................... 603 creating an account ......................606 deleting an account ......................606 on/off automatically ......................604 system profile ..........................188 system telephone ........................540 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 698 ........................86 during conference call ......................106 during query call ........................100 incoming calls ........................82 outgoing calls ......................... 89 rejecting a caller ........................83 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 699 ..................204 transferring options ..........................102 with announcement ......................103 without announcement ....................103, 105 transmission suppress the calling telephone number ................91 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 700 ........................652 update test ........................... 655 variants ..........................644 usage notes configuration manager ......................66 USB memory stick ........................646 user dictionary ........................... 609 using the touchscreen ........................ 36 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 701 ....................406 switching automatic operation on ..................397 voice memos ........................442 voice memos, deleting ......................445 voice memos, distributing ....................444 voice memos, listening to ....................443 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 702 OpenVPN log file ....................478 OpenVPN on/off ........................477 saving an OpenVPN certificate in the telephone ............476 saving OpenVPN configuration file in the telephone ............. 475 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...
  • Page 703 ............................33 wallpaper (background) ......................33 warranty, see leaflet "Warranty terms, information service" widget status info ..........................46 word completing (auto.) ....................... 609 replacing (auto.) ........................609 COMfortel 3200/3500 - Firmware Version 1.8A - Operation and Configuration V04 09/2013...

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Comfortel 3500

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