Auerswald COMfortel 1200 Operation Manual
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Auerswald COMfortel 1200 Operation Manual

Auerswald COMfortel 1200 Operation Manual

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Operation and Configuration
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Summary of Contents for Auerswald COMfortel 1200

  • Page 1 Operation Guide Operation and Configuration ISDN System Telephone COMfortel€ 1200...

  • Page 2: Table Of Contents

    Menu Options During Incoming Calls ................37 Menu Options during Outgoing Calls................. 38 Menu Options during Calls ....................39 Menu Options during Query Calls ..................39 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 3 Dialling Telephone Number on Direct Exchange Line Access........... 64 Options for Unsuccessful Calls..................65 Initiating Callback on Busy ....................65 Initiating Callback on No Response................... 67 Initiating Priority Call for Do-not-disturb ................67 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 4 Ending a Call in Loudspeaker Listening Mode ..............84 Headset Calls ......................... 85 Initiating Headset Calls ...................... 85 Ending a Call in Headset Operation .................. 85 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 5 LED of the Message Key ....................109 Functions ..........................110 Exchange Line Transfer ......................111 Exchange Line Transfer Sequence ..................111 Function Key for Exchange Line Transfer ............... 112 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 6 Logging Telephone Out of All Groups................136 Function Key for Group Function..................136 Function Key for Logging Out of All Groups ..............138 Display of the Group Status ..................... 139 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 7 Function Key to Initiate/Cancel Power Dialling ..............164 Room Monitoring ........................166 Initiating Room Monitoring ....................166 Ending Room Monitoring ....................166 Function Key for Room Monitoring .................. 167 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 8 Function Key for Text before Answering for external number.......... 190 Door Functions ........................192 Performing Door Functions....................192 Function Key for Door Functions ..................194 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 9 Executing Remote Access to a Voice Mailbox ..............223 Remote Access to a Voice Mailbox On/Off..............224 Function Key for Remote Access to a Voice Mailbox ............225 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 10 Function Key for Call Signalling by Flashing Display Backlight ........248 Ringtones ..........................250 Determining Different Types of Calls ................250 Configuring Ringtones ..................... 251 Ringer Volume Automatically................... 253 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 11 Deleting Personal Data....................268 Diagnostic Functions ......................269 Performing Line Check (BERT) ..................269 Determining the services on the PBX ................270 Index ............................ 271 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 12: Important Information

    Technical Data (page 17) – Scope of Delivery (page 19) – Minimum Requirements PC (page 20) – Copyright and Trademarks (page 21) – Environmental Notice (page 22) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 13: Used Symbols And Signal Words

    Warns of material damage. Important: Indicates possible application errors and conditions which could, for example, cause function limitations or malfunctions during operation. Note: Marks complementary hints and notes. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 14: Safety Information

    Warning: The telephone receiver creates a weak magnetic field, which may attract small magnetic objects, such as needles and paper clips. • To avoid injuries, do not put down the receiver close to such objects. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 15: Proper Use

    • COMmander 6000/R/RX (firmware version 6.0E or later) Important: Connecting to a PBX from another manufacturer or to the external S connection of a network provider is not intended. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 16: Product Details

    Note: Accessories and service components can be purchased in specialist shops or from the distriCOM online store (see www.districom.de). Delivery is provided only in Germany and for specialised dealers also to Austria. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 17: Technical Data

    Microphone sensitivity 45 dB Loudspeaker impedance 150 Ohm Loudspeaker sensitivity at 1 19.5 W +/- 3 dBPa/V Sound pressure limit 24 dBPa Connection receiver jack RJ-10 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 18 60 W (4 W per port) 30 (2 telephones per port) COMmander 6000 RX 160 W (4 W per port) 80 (2 telephones per port) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 19: Scope Of Delivery

    • Receiver with spiral cord (RJ-10/RJ-10) for connecting to the telephone • ISDN cable (RJ-45/RJ-45) for connecting to the PBX • Setup Guide • Quick Guide • "Conditions of Guarantee, Information Service" leaflet COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 20: Minimum Requirements Pc

    • Mouse or compatible pointing device • SVGA graphics card with a resolution of 800 x 600, recommended 1024 x 768 (16 bit colour depth) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 21: Copyright And Trademarks

    All other trademarks mentioned are the property of the corresponding manufacturer. This product contains software which is based in part on the work of the Independent JPEG Group. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 22: Environmental Notice

    • Set the display brightness only as high as necessary. Additional Environmental Information You will find our environmental information on the Internet (see www.auerswald.de under Company > Environment). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 23: Basic Knowledge

    In addition, you get an overview of the contents of the individual menus. Topics – Device Overview (page 24) – Introduction to the Operation (page 33) – Configuration Software COMfortel Set (page 41) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 24: Device Overview

    D Casing LED The LED provides information about the telephone's operating mode and missed calls depending on the key definition. E Function keys with LED COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 25 Increases the volume of the ringer, the receiver or loudspeaker depending on the operating mode. Q Loudspeaker key with LED Switches loudspeaker listening on during a call. Holding the key (2 seconds) switches hands-free calling on. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 26: Casing Led

    > Signalling/ringer > Casing LED. Symbols The symbols and the functions they execute are listed at the end according to the states and menus in which they can occur. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 27 Pressing the arrow key up scrolls to the previous function in the lower line of the display. Loudspeaker listening is enabled. Hands-free calling is enabled. The microphone is switched off (mute). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 28 Pressing the delete key deletes the last character before the cursor. Holding the delete key (2 seconds) deletes the entire entry. Pressing the OK key accepts the entry. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 29 Pressing the OK key confirms the displayed question with "Yes". Or: Confirms the display of a change and switches into the idle state. Pressing the OK key confirms the displayed question with "No". COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 30 Pressing and holding the delete key (2 seconds) deletes the entire caller, call and redial lists. Pressing the OK key accepts the phone number for subsequent dialling into the dial preparation. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 31 The recording is a new message or voice memo. The recording is an old message or voice memo or one that has already been played back. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 32 Display in the list of announcements:The announcement is switched off for the call acceptance of the voice mailbox. Pressing the OK key switches the announcement for the call acceptance of the voice mailbox on. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 33: Introduction To The Operation

    Your system telephone shows possible functions in the idle state on the display. Press the arrow keys to scroll through the various functions. Press the OK key to initiate the function currently displayed. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 34: Main Menu

    The release and display of these disabled functions in to the selection list requires entering the corresponding PIN after selecting additional. The release remains intact during the settings that now follow. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 35: Function Keys

    Using the Telephone to Assign Function Keys 1. Press the Menu key and open the define keys menu. 2. Press the function key that you want to define. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 36: Menu Options In Telephone Number And Text Entry Menus

    1 - / @ + 1 - / @ + A B C 2 Ä Æ Å Ç a b c 2 ä æ å á à â ç COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 37: Menu Options During Incoming Calls

    Internet (see instructions for the PBX). If the phone number is transmitted for COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 38: Menu Options During Outgoing Calls

    Your system telephone shows possible functions during an outgoing call in the lower line of the display. Press the arrow keys to scroll through the various functions. Press the OK key to initiate the function currently displayed. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 39: Menu Options During Calls

    Menu Options during Query Calls The following information is displayed during a query call: A Call type (splitting or conference call) B Communication partner 1 C Communication partner 2 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 40 Your system telephone shows possible functions during query calls in the lower line of the display. Press the arrow keys to scroll through the various functions. Press the OK key to initiate the function currently displayed. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 41: Configuration Software Comfortel Set

    You are asked whether you want to open a configuration file or a telephone configu- ration. 2. If you want to instead create a new configuration, click Cancel. Exiting COMfortel Set 1. Open the menu File > Quit. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 42: Configuring The Language Of The Configuration Software

    3. In the IP address entry field, enter the IP address of the PBX (only applies to the option IP network). Possible entries: IP address with areas from 0 to 255 (example: 192.168.0.240) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 43: Opening Configuration

    R and COMmander 6000/R/RX access to the telephone is only possible via the 6-digit PIN assigned in the PBX. You need to first select which PIN you COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 44: Creating A New Configuration

    1. Click New or open the menu File > New. 2. In the upper list field, select the telephone typeCOMfortel 1200. 3. In the lower list field, select the PBX type. 4. Click OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 45: Saving Configuration

    5. Please select the sections of the configuration to be transmitted (settings/functions, function keys, telephone book and/or answering machine). The configuration has sucessfully been transmitted to all selected devices. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 46: Close The Configuration

    5. Enter a name for the *.cf2 file and click Save (this text is dependent on the operating system used). Close the Configuration 1. Open the menu File > Close. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 47: Using Print Functions

    6. In the list field under the Colour selection button, select one of the following options: centre justified text: Enables centre justified text. left-aligned: Enables left-aligned text. Note: In the factory settings, the text is centre justified. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 48: Operating Instructions For Comfortel Set

    In order to change an existing entry, double-click the entry to be overwritten. The field then becomes blue and can either be overwritten directly or the existing text can be deleted using the delete/backspace key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 49: Help

    Below the directory tree, there is a window containing left to several help topics. The offered help topics refer to the currently open configuration page. • Click the link to go to the desired help topic. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 50 By clicking the symbol in the help window, you can display the currently open help page in the table of contents again. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 51 Note: You may have to scroll back to the beginning of the currently displayed help page in order to access the symbol. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 52 %, the more important the help text is to the search. 4. Click the desired Title within the list. The corresponding help page will be opened on the right-hand side of the help window. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 53 Clicking the symbol displays the opened help page in the table of contents. Display: The expanding text is currently closed. You can open the text by clicking the symbol or the line. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 54 Display: Subordinate topics are shown. Clicking the symbol closes the subordinate topics. Display: The topic does not have any subordinate topics. Clicking the symbol opens the corresponding help page. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 55: Telephoning

    Query Calls (page 71) – Transferring (page 75) – Conference Calls (page 79) – Hands-free Calling (page 82) – Loudspeaker Listening (page 84) – Headset Calls (page 85) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 56: Incoming Calls

    If you receive a call but would like to postpone accepting the call for a while, you can put the incoming call on hold. The caller hears the hold music. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 57: Accepting Incoming Calls

    1. Select reject and confirm with OK. The caller receives a busy signal – in as far as no other telephones are called (for example, in a group call). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 58: Hold Incoming Calls

    Note: If you want to select the phone number in the telephone book, first you have to select call deflection and confirm with OK The subscriber is called. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 59: Call Waiting Calls

    The second call will continue to try to get through and you can accept it at any time. Rejecting Call Waiting Calls Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 60: Accepting Call Waiting

    Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX. Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 61: Switching Off Call Waiting Tone

    1. Select call wait.off and confirm with OK. The second call will continue to try to get through and you can accept it at any time. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 62: Outgoing Calls

    Dialling from Telephone Book (page 89) – Dialling from Redial List (page 99) – Dialling from Call List (page 102) – Dialling from Caller List (page 106) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 63: Picking Up Receiver And Dialling Telephone Number

    Note: If you want to exit the menu without dialling the phone number entered, press the home key. Initiating External Calls with Calling Line Identity Restriction Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 64: Dialling Telephone Number On Direct Exchange Line Access

    Note: If you want to use dial preparation or, for example, make an entry in the telephone book or configure a speed dialling key, you must press the star key twice beforehand for internal and short-code calls. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 65: Options For Unsuccessful Calls

    Additional Options – Performing Power Dialling (page 163) Initiating Callback on Busy Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 66 A callback is tried up to 45 minutes by the central office/PBX. If the called person did not finish his call until then, the callback will be deleted automati- cally. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 67: Initiating Callback On No Response

    If the called person did not finish his call until then, the callback will be deleted automatically. If you pick up the receiver, the subscriber is called. Initiating Priority Call for Do-not-disturb Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 68 • When operated on the PBXs COMpact 2206 USB and COMpact 4410 USB: Select priority call and confirm with OK. The subscriber is now called. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 69: Calls

    • Enter the digits and characters. Possible entries: Digits and the characters * and # The digits and characters dialled are shown on the display and you hear the corre- sponding tones. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 70: Muting A Call

    Note: If you want to end a current call and then immediately make a new call, press the hook key instead and start dialling the next number within 30 seconds. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 71: Query Calls

    If the phone number of the query call subscriber is saved on one of the programmable function keys (speed dialling key), you can initiate the query call by simply pressing this key (without previously selecting query/transfer). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 72: Ending A Query Call

    If you want to let your communication partners speak with each other, you can connect them together. Additional Options – Initiating Conference Calls (page 79) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 73: Toggling Between Conversations

    2. Select curr. call canc. and confirm with OK. You then conduct an individual call with the communication partner who had previ- ously been on hold. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 74: Connecting Both Communication Partners

    To connect both communication partners, hang up the receiver during a query call. Alternatively, proceed as described below. 1. Select conn. both calls and confirm with OK. Both communication partners are connected with each other. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 75: Transferring

    You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 76: Transfer With Announcement

    (see also the PBX manual). To make this operation more convenient, you can save the internal basis phone number + park position on one or more COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 77: Placing External Communication Partner In Waiting Loop

    (for example, if your line was busy even for a short time). Calling a Third Subscriber and Transferring to an Active Communication Partner Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 78 4. Select transfer and confirm with OK. Both previously active communication partners are connected. Then return to conducting an individual call with your first communication partner. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 79: Conference Calls

    If you want to leave a conference call that you initiated yourself and your conference call partners would like to continue talking with each other, you can connect both parties. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 80: Initiating Toggling Between Conversations During A Conference Call

    1. Change the conference partner, if necessary: Select switch curr. num and confirm with OK. The conference partner, with whom you want to end the call, is indicated by , and the other conference partner by COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 81: Connecting Both Conference Call Partners

    • A conference call that you initiated yourself During a conference call, proceed as described in the following. • Hang up the receiver. The conference call is disconnected completely. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 82: Hands-Free Calling

    Ending up Call in Hands-free Calling Mode During hands-free calling mode, proceed as described in the following. • Press the hook key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 83: Switching On Hands-Free Calling During A Call

    • If you have already picked up the receiver or a headset is connected, press the loudspeaker key. You are conducting a normal call or a headset call. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 84: Loudspeaker Listening

    You are conducting a normal call. Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode, proceed as described in the following. • Hang up the receiver. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 85: Headset Calls

    • Headset operation enabled During a headset call or other call in headset operation, proceed as described in the following. • Press the hook key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 86: Telephone Book And Lists

    This section describes the telephone book and the current caller and calls lists in the telephone. Topics – Telephone Book (page 87) – Redial List (page 98) – Call List (page 101) – Caller List (page 105) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 87: Telephone Book

    If there are multiple contacts for the beginning letter entered, you can enter additional letters to narrow the selection further. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 88 Pressing the back key switches back into the list view. Pressing the OK key accepts the business number into the dial preparation. Pressing the OK key accepts the private number into the dial preparation. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 89: Dialling From Telephone Book

    Configuring a Contact The telephone book provides space for 1600 entries (phone numbers, macros and comments). Up to four entries can be assigned to a name (contact). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 90: Editing A Contact

    Editing a Contact A contact that has already been configured, can be edited later. Proceed as follows: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 91 Defines the phone number to be entered as an internal number. externally: Defines the phone number to be entered as an external number. 6. In the Telephone no entry field, enter the phone number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 92: Deleting A Contact

    • Using COMfortel Set 1. Open a contact for editing or create a new contact. 2. In the Kind list field, select the macro option. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 93: Accepting Telephone Numbers Into Other Menus

    3. Confirm with OK to accept the phone number in the menu for the phone number entry. 4. Confirm again with OK. Note: The name is also accepted – if it is needed in the menu for the function in question. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 94: Importing The Telephone Book

    For new phone numbers, a new contact is created in the telephone book with the corresponding name. 7. Click OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 95: Displayed Telephone Number Range For Telephone Book

    5. Under Outlook folders to be imported, click Select. Select the folder to be imported and click Open. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 96 For new phone numbers, a new contact is created in the telephone book with the corresponding name. 11. Click OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 97: Exporting The Telephone Book

    *.csv (for example, semicolon, comma or tab), these characters will be accepted in the file unver- ified. This can lead to problems when reimporting the edited files. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 98: Redial List

    The following information about the entry is shown on the display: A Consecutive number of entries/number of existing entries B Caller C Outbound MSN used for the (external) call COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 99: Dialling From Redial List

    2. Scroll to the desired entry or press the redial key several times. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 100: Deleting Entries In Redial List

    Proceed as follows: • Using COMfortel Set (page Settings/functions > Lists under Redial list) • Using the telephone (menu settings > lists > redial list) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 101: Call List

    3. Select the required mode and confirm with OK. The following information about the entry is shown on the display: A Consecutive number of entries/number of existing entries COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 102: Dialling From Call List

    The call conducted last is displayed. 2. Scroll to the desired entry. 3. Pick up the receiver or press the hook key. The subscriber is called. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 103: Deleting Entries In Call List

    Details), LED signalling is not available. Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Calls list • Using the telephone by selecting calls list COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 104: Calls To Be Recorded For Call List

    Proceed as follows: • Using COMfortel Set (page Settings/functions > Lists under Calls list) • Using the telephone (menu settings > lists > calls list) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 105: Caller List

    2. Select caller list to open the caller list (this is skipped if the other lists are empty or not available). The last received call is displayed. The following information about the entry is shown on the display: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 106: Dialling From Caller List

    2. Scroll to the desired entry or press the message key several times. 3. Pick up the receiver or press the hook key. The subscriber is called. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 107: Deleting Entries From The Caller List

    Press the key while the telephone is in the idle state to open the caller list. In addition the status of the caller list is indicated by the corresponding LED. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 108: Calls To Be Recorded For Caller List

    • Using COMfortel Set (page Settings/functions > Lists > Caller list, under Caller list) • Using the telephone (menu settings > lists > caller list) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 109: Led Of The Message Key

    The configuration can be carried out as follows: • Using COMfortel Set (Page Settings/functions > Lists, check boxes under Caller list) • Using the telephone (Menu settings > lists > caller list) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 110: Functions

    Power Save Mode (page 183) – Phone Lock (page 185) – Text before Answering (page 187) – Door Functions (page 192) – Speed Dialling (page 197) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 111: Exchange Line Transfer

    Note: Configuring the exchange line transfer function is done in the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 112: Function Key For Exchange Line Transfer

    • Using COMfortel Set by selecting Exchange line call transfer • Using the telephone by selecting ext. line transfer Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 113: Call Waiting

    • Authorisation in the PBX for Controlling of the PBX using the telephone Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Call waiting • Using the telephone by selecting Call Waiting COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 114: Call Waiting Signalling Via Tone

    Proceed as follows: • Using COMfortel Set (page Settings/functions > Signalling/ringer, check box call waiting (tone)) • Using the telephone (menu settings > signalling > attention tone) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 115: Do-Not-Disturb

    • Authorisation in the PBX for Controlling of the PBX using the telephone Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Do-not-disturb • Using the telephone by selecting do-not-disturb COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 116: Type Of Do-Not-Disturb

    (telephone) is used. Proceed as follows: • Using COMfortel Set (page Settings/functions > Do-not-disturb) • Using the telephone (menu settings > do-not-disturb > kind do-not-dist) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 117: Automatic Call Acceptance

    In addition the status of the function is indicated by the corresponding LED. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 118: Attention Tone For Automatic Call Acceptance

    • Using COMfortel Set (page settings/functions > Headset, check box Attention tone for automatic call acceptance) • Using the telephone (menu settings > headset > auto call accept > indicator tone) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 119: Call Acceptance Time For Automatic Call Acceptance

    • Using COMfortel Set (page Settings/functions > Headset, list field Call acceptance time (0-30 secs) for automatic call acceptance) • Using the telephone (menu settings > headset > auto call accept > call accept time) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 120: Follow-Me

    For this reason, the switch off option is not available. The switch on option, on the other hand, is replaced by the following step. 3. Select the subscriber whose calls should be rerouted using his name/number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 121: Function Key For Follow-Me

    • Using COMfortel Set by selecting Follow-me • Using the telephone by selecting follow-me Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 122: Call Deblocker (Incoming) - Vip Numbers

    • Unrestricted numbers configured on the PBX and assigned to the subscriber • Authorisation in the PBX for Controlling of the PBX using the telephone COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 123 • Using COMfortel Set by selecting Call deblocker - incoming (VIP no.) • Using the telephone by selecting Call Deblocker Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 124: Targeted Exchange Line Access

    Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. Targeted exchange line access is carried out and includes the transmission of a specific MSN. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 125: Initiating Targeted Exchange Line Access (A - Function Key Exchange Line)

    Initiating Targeted Exchange Line Access (B – Function Key Exchange Line) Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 126: Initiating Targeted Exchange Line Access (C - Function Key Exchange Line Msn)

    1. Press a function key configured for targeted exchange line access. 2. Dial the exchange line access number 0 and a phone number. 3. Pick up the receiver or press the hook key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 127: Function Key For Targeted Exchange Line Access (A - Function Key Exchange Line)

    Details), LED signalling is not available. Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Exchange line • Using the telephone by selecting exchange line COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 128: Function Key For Targeted Exchange Line Access (B - Function Key Exchange Line)

    Press the key to allocate the line still available. port is available. Press the key to allocate one of the available lines. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 129: Function Key For Targeted Exchange Line Access (C - Function Key Exchange Line Msn)

    Press the key to initiate targeted exchange line access. This allows you to immediately dial the external number (with an exchange line access number). In addition the status of the function is indicated by the corresponding LED. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 130 Configuration with the Telephone Telephone no external number of the PBX (without exchange line access number and prefix) which is to be transmitted at targeted exchange line access. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 131: Targeted Voip Access Point

    (automatic, direct exchange line telephone, internal telephone) that was configured in the PBX (see Operation Guide of the PBX). 3. Pick up the receiver or press the hook key. The subscriber is called. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 132: Function Key For Targeted Voip Access Point

    • A configured VoIP account Proceed as follows by assigning the function key: • Using COMfortel Set by selecting VoIP account • Using the telephone by selecting VoIP account COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 133 Configuration with COMfortel Set Account number – Telephone no Account number of the VoIP account Configuration with the Telephone Telephone no Selection of a VoIP account. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 134: Group Functions

    A subscriber can only be logged on in a single group as "outgoing" even if he is a member of more than one group. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 135: Logging The Telephone In/Out

    2. Select the desired group based on its name/number. 3. Select one of the following options: logging in: Logs the telephone into the group. log out: Logs the telephone out of the group. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 136: Logging Telephone Out Of All Groups

    The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is only logged into the group for either incoming or outgoing calls. The telephone is logged out of the group. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 137 Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 138: Function Key For Logging Out Of All Groups

    Function Key for Logging Out of All Groups Press the key while the telephone is in the idle state to log the telephone out of all groups. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 139: Display Of The Group Status

    The telephone is logged out of the group. Green The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is logged into the group for incoming calls. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 140 – Telephone no Phone number of the group. Configuration with the Telephone Telephone no Selection of the group by its name/its number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 141: Hotel Function

    Configuring the Hotel Function Hotel Function The hotel function allows you to use the COMfortel 1200 as a room telephone when the PBX is used in a hotel. The PBX provides a variety of functions that may not be suitable or may even be harmful in relation to room telephone use.
  • Page 142 Note: In order to avoid misunderstandings when querying call charges, the value configured in COMfortel Set for the cost per call unit must correspond with the value configured in the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 143: Configuring Wake-Up Time On Hotel Room Telephone

    1. Press a function key configured for hotel rooms. 2. Select call charges and confirm with OK. The call charges including check-in date are displayed. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 144: Function Key For Hotel Room On Hotel Room Telephone

    Additional settings for this function key are described in the following. Configuration with COMfortel Set Hotel room – Telephone no Own internal number of the room telephone. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 145: Intercom Announcement/Hands-Free

    InterCom destination is one system telephone and the receiver is picked up before 120 seconds has elapsed. Performing InterCom Announcement Requirements: • Existing InterCom authorisation at the InterCom destination/s COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 146: Function Key For Intercom Announce-Ment

    There is currently an active connection to at least one InterCom destination. Yellow The InterCom call is sent to the PBX. (blinking) No InterCom destination can be reached. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 147 The key must be held down during the announcement. Switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 148: Intercom Hands-Free Procedure

    Performing InterCom Hands-free Requirements: • Existing InterCom authorisation at the InterCom destination • Configured function key for InterCom hands-free COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 149: Function Key For Intercom Hands-Free

    Proceed as follows by assigning the function key: • Using COMfortel Set by selecting InterCom hands-free • Using the telephone by selecting InterCOM > IC speakerphone COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 150: Intercom Permission On/Off

    • Authorisation in the PBX for Controlling of the PBX using the telephone Proceed as follows: • Using the telephone (function key or menu functions > InterCom (Auth)) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 151: Function Key For Intercom Permission

    • Using COMfortel Set by selecting InterCom permission • Using the telephone by selecting InterCom (Auth) Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 152: Configuration Switchover

    Note: When functions are defined on the second key level (optional, see Product Details), LED signalling is not available. Requirements for operating the function: • At least two configurations set up in the PBX COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 153 Configuration with the telephone general: Press the key to open the switch configuration menu. defined: Press the key to enable the set configuration. Configuration Selection of a configuration. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 154: Loudspeaker Announcement

    The LED on the function key lights up in green to indicate the existing call connection. 2. To end announcement or hands-free function, press the function key again or release the function key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 155: Function Key For Loudspeaker Announcement

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 156 The key must be held down during the announcement. Switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 157: Macro

    This occurs, for instance, when the other calling party ends the call or the macro contains a programming code that is not authorised. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 158: Function Key For Macro

    The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). Configuration with the Telephone macro COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 159: Display Presentation During Macro Execution

    • Using COMfortel Set (page Settings/functions > User settings choice box under Display presentation during macro execution) • Using the telephone (menu settings > user settings > macro display) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 160: Pickup

    If you want to take call that is directed to a group, select the pickup for the group number. 3. Pick up the receiver or press the hook key. Performing Pickup during a Call Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 161: Function Key For Pickup

    You can press the speed dialling key and after the confirmation, take the call on your telephone. Requirements for operating the function: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 162 • Using COMfortel Set by selecting Pickup • Using the telephone by selecting pickup Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 163: Power Dialling

    Note: Avoid leaving the telephone once power dialling has been activated since whenever a number is dialled, the loudspeaker on the system telephone is automatically switched on. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 164: Cancelling Power Dialling

    In addition the status of power dialling is indicated by the corresponding LED. LED signalling on the key: Power dialling has been initiated. Power dialling is off. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 165 • Using COMfortel Set by selecting Power dialling • Using the telephone by selecting power dialling Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 166: Room Monitoring

    • Press the OK key or the hook key or pick up the receiver and then hang it up again. • Alternatively, press a function key configured for room monitoring. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 167: Function Key For Room Monitoring

    • Using COMfortel Set by selecting Room monitoring • Using the telephone by selecting room monitoring Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 168: Relays

    In addition the status of the relay is indicated by the corresponding LED. LED signalling on the key: Green The relay configured on the key is enabled. The relay configured on the key is disabled. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 169 Relay to be switched (depending on the PBX type). Identification number Identification number of the relay to be switched (depending on the PBX type). Configuration with the Telephone Relay Relay to be switched. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 170: Calling Line Identity Restriction (Clir)

    • Using COMfortel Set by selecting Calling Line Identity Restriction • Using the telephone by selecting call ID restr. Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 171: Call Forwarding

    Note: If you would like to configure call forwarding for subscribers on the destination telephone, use the follow-me function. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 172: Kinds Of Call Forwarding

    The telephone being called does not ring. The call is forwarded immediately. CF on busy The call is forwarded immediately but only if the telephone being called is busy. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 173: Switching Call Forwarding For Subscribers On/Off

    Alternatively, proceed as described below. 1. Press the Menu key and open the menu functions > Call fwd.:scr. 2. Select one of the following options: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 174: Function Key For Call Forwarding For Subscribers

    Call forwarding for subscribers is enabled for the configured destination. Yellow Call forwarding for subscribers is enabled for another destination. Call forwarding for subscribers is disabled. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 175 Additional settings for this function key are described in the following. Configuration with COMfortel Set Destination of the call diversion – Telephone no Destination number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 176: Switching Call Forwarding For External Numbers On/Off

    4000, COMpact 5000/R and COMmander 6000/R/RX. On the other PBXs this function can be set via programming sequence (see instructions for the PBX). Proceed as follows: • Using the telephone Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 177 5. Enter the destination number (with exchange line access number, exception: automatic exchange line request was configured in the PBX) and confirm with OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 178: Function Key For Call Forwarding For External Numbers

    • Authorisation assigned in the PBX for Features to be configured by the network provider (CF, keypad) Proceed as follows by assigning the function key: • Using COMfortel Set by selecting COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 179 Current configuration: Call forwarding unconditional for external numbers is enabled, disabled or switched over only in the current configuration. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 180 Call forwarding for external numbers is enabled, disabled or switched over in the permanent configuration. current conf.: Call forwarding for external numbers is enabled, disabled or switched over only in the current configuration. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 181: Call Restrictor (Incoming) - Robinson Numbers

    • A call restrictor configured on the PBX and assigned to the subscriber • Authorisation in the PBX for Controlling of the PBX using the telephone Proceed as follows by assigning the function key: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 182 • Using COMfortel Set by selecting Call restrictor - incoming (Robinson no.) • Using the telephone by selecting Call Restrictor Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 183: Power Save Mode

    Note: For operation on the PBXs COMpact 2206 USB and COMpact 4410 USB selection of more than one configuration is only possible using the telephone. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 184: Function Key For Manually Activating Power Save Mode

    • Using COMfortel Set (page Settings/functions > Power save mode, check box Link to telephone lock) • Using the telephone (menu settings > power save mode > phone lock) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 185: Phone Lock

    Press the key again and then enter the user PIN, sub-admin or admin PIN to disable the phone lock again. In addition the status of the function is indicated by the corresponding LED. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 186 • Using COMfortel Set by selecting Phone lock • Using the telephone by selecting phone lock Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 187: Text Before Answering

    Important: Only available for operation on the PBX COMpact 4410 USB. Switching the text before answering function on is done separately for each external number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 188: Text Before Answering For Group On/Off

    Product Details), LED signalling is not available. Requirements for operating the function: • The telephone is a member of a group configured in the PBX COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 189: Text Before Answering For External Number On/Off

    • Function key configured for the text before answering function • Text before answering announcement saved on the PBX Proceed as follows: • Using the telephone (function key) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 190: Function Key For Text Before Answering For External Number

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 191 Configuration with COMfortel Set Your own exchange line – Telephone no external number on the PBX. Configuration with the Telephone Telephone no external number on the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 192: Door Functions

    Establishes a call connection to the door. Note: The door function light on switches on the relay of the door terminal in question separately for the period configured in the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 193 • The authority level assigned in the PBX for the door terminal • The relays configured in the PBX for the intercom, opening the door and the stairwell light COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 194: Function Key For Door Functions

    • The authority level assigned in the PBX for the door terminal • The relays configured in the PBX for the intercom, opening the door and the stairwell light COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 195 Note: The door terminal function Light on switches on the relay of the door terminal in question separately at the time configured in the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 196 Notes: The door terminal function Light on switches on the relay of the door terminal in question separately at the time configured in the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 197: Speed Dialling

    If a subscriber allows call take-over (for example, on an answering machine), you can still take the call on your telephone in the same manner even after it has already been accepted. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 198: Function Key For Speed Dialling

    A call is being made from the telephone of the external subscriber and the call (blinking) was not accepted (in as far as the external number is transmitted). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 199 Destination of the call diversion – Type of phone number Marks the phone number as internal or external number. Configuration with the Telephone Telephone no Destination number. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 200: Automatic Speed Dialling Pick-Up

    • Using COMfortel Set (page Settings/functions > signalling/ringer, check box Regis- tration status subscriber) • Using the telephone (function key or menu settings > signalling > reg.status scr.) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 201: Voice Mail And Fax Boxes Of The Pbx

    Message Forwarding from a Voice Mailbox (page 227) – Substitute Function for Voice Mailboxes (page 229) – Archives for Voice Mail and Fax Boxes (page 232) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 202: Voice Mail And Fax Boxes

    The LED of the message key indicates whether entries are present on the message list. Proceed as follows: • Using the telephone Requirements: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 203 Note: The latest message is displayed with consecutive number 1. D Date of message E Time of message F Internal call destination G Entire length of the message H Caller Incoming/outgoing message COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 204 Pressing the OK key sends the telefax as e-mail to the address entered in the PBX as recipient of messages when a new voice mail arrives. 4. If you want to leave the menu, press the home key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 205: Listening To Recordings

    Pressing the OK key accepts the entry into dial preparation. 5. If you want to leave the menu, press the home key. Note: You can also access and listen to the recordings remotely. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 206: Sending A Telefax As E-Mail

    1. Open the message box of the fax box. 2. Use the arrow keys to scroll to the desired telefax. 3. Press and confirm with OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 207: Dialling From The Message List Of The Voice Mailbox

    • Using the telephone 1. Open the message list. The message received last is displayed. 2. Press the delete key to the delete the message shown. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 208: Function Key To Open A Voice Mail/Fax Box

    There are new messages in the box. (blinking) Green There are only messages which have already been read/listened to in the box There are no new messages in the box. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 209 Additional settings for this function key are described in the following. Configuration with COMfortel Set Voice mailbox – Telephone no Phone number of the box whose function shall be switched. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 210: Attention Tone For Voice Mailbox

    • Using COMfortel Set (page Settings/functions > Signalling/ringer, check box Attention tone (voice mailbox)) • Using the telephone (menu settings > signalling > attention tone, check box voice mailbox) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 211: Readiness Of Voice Mail/Fax Boxes

    The readiness of the box is switched on, but the permanent configuration is inactive (only in case of defined assignment). Readiness is disabled. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 212 Press the key to open a selection list where the box to be switched can be selected. defined: If you press the key, the selected box will be switched into readiness mode. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 213: Configuration-Dependent Control

    Note: When functions are defined on the second key level (optional, see Product Details), LED signalling is not available. Requirements for operating the function: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 214 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to enable configuration-dependent control for the selected voice mailbox. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 215: Voice Memos In Voice Mailboxes

    • Using COMfortel Set by selecting voice mailbox - voice memo • Using the telephone by selecting VMB voice memo Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 216 Function Key for Recording Voice Memos in Voice Mailboxes Configuration with COMfortel Set Telephone no Phone number of the voice mailbox. Configuration with the Telephone Telephone no Phone number of the voice mailbox. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 217: Distribution Of Messages

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 218 Press the key to move messages. The messages in the box will be deleted. copy: Press the key to copy messages. The messages in the box remain unchanged. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 219: Announcements For Voice Mailboxes

    Recordings with a recording time shorter than 3 seconds are discarded by the telephone. 9. Confirm again with OK to save the recorded announcement in the announcement list. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 220: Edit An Existing Announcement For A Voice Mailbox

    8. Confirm with OK to end recording the announcement. Note: You have the option of listening to the announcement that you have recorded (by pressing the arrow key right). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 221: Delete An Existing Announcement For A Voice Mailbox

    2. Select the voice mailbox from the list for which you want to delete an announcement. 3. Scroll to the desired entry. 4. Press the delete key and confirm with OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 222: Call Information For New Voicemail Messages

    • Voice mail/fax box which is configured in the PBX and assigned to the telephone Proceed as follows: • Using the telephone (menu voice mailbox > settings > separator tone) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 223: Remote Access To A Voice Mailbox

    4: Jumps back to the previous message. 5: Repeats the message currently being replayed. 6: Jumps to the next message. 7: Deletes the message currently being replayed. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 224: Remote Access To A Voice Mailbox On/Off

    • Voice mail/fax box which is configured in the PBX and assigned to the telephone Proceed as follows: • Using the telephone (function key or menu voice mailbox > functions > VMB remote access) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 225: Function Key For Remote Access To A Voice Mailbox

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 226 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure remote access for a selected voice mailbox. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 227: Message Forwarding From A Voice Mailbox

    Details), LED signalling is not available. Requirements for operating the function: • Voice mailbox which is configured in the PBX and assigned to the telephone COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 228 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure message forwarding for a selected voice mailbox. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 229: Substitute Function For Voice Mailboxes

    The substitute function is enabled. Yellow The substitute function for at least one voice mailbox has been switched off (only in case of general assignment). COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 230 Additional settings for this function key are described in the following. Configuration with COMfortel Set Voice mailbox – Telephone no Number of the voice mailbox. Substitute – Telephone no Number of the substitute. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 231 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure the substitute function for a selected voice mailbox. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 232: Archives For Voice Mail And Fax Boxes

    1. Open the message list of the box. 2. Press the function key assigned to VMB open - general or VMB open - defined. The message list of the box opens. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 233: Deleting Messages From The Archive Of A Voice Mail/Fax Box

    2. Press the delete key to the delete the message shown. Note: To delete the entire archive, press and hold the delete key for approx. 2 seconds and then confirm the action. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 234: Settings

    Call Signalling (page 247) – Ringtones (page 250) – Call Charges (page 254) – Receiver and Headset (page 255) – Menu and Function Keys (page 258) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 235: Identification

    • Using the configuration manager (page Settings/functions > Basic settings, entry field Internal number) • Using the telephone (menu settings > def. settings > MSN) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 236: Protection From Unauthorised Access

    3. Enter the user PIN for a second time and confirm with OK. Note: You can delete the PIN by not entering any PIN in both menus but by only pressing the OK key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 237: Configuring A Function Lock

    Guests: Blocks all functions for guests. Guests + users: Blocks all functions for guests and users. Guests + users + Sub-Admin: Blocks all functions for guests, users and sub-administrators. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 238: Configuring Settings Lock

    The display of these restricted settings in the selection list requires entering the corresponding PIN after selecting additional at the end of the selection list. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 239 2. Select the setting to be blocked. The menu for blocking the selected setting is opened. 3. Enable one of the following options: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 240 4. Confirm with OK to end the configuration for this function. The modified settings are displayed, and you can select another function. 5. Confirm again with OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 241: Display And Backlight

    Proceed as follows: • Using COMfortel Set (page Settings/functions > Display, list field Display backlight) • Using the telephone (menu settings > display > display light) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 242: Brightness

    Proceed as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Inverse Display View On/Off 1. Open the page Settings/functions > Display. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 243: Time Format

    • Using COMfortel Set (page Settings/functions > Display, list field Format of the date) • Using the telephone (menu settings > display > date format) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 244: Showing Of Names Only

    • Using COMfortel Set (page Settings/functions > Display, check box For lists/calls show names only) • Using the telephone (menu settings > display > lists/calls) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 245: Casing Led

    Using COMfortel Set to Configure the Casing LED 1. Open the page Settings/functions > Signalling/ringer. 2. In the list Casing LED, select one of the following options: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 246 Call,message: Indicates alerting, calls and entries in the caller list. Call, acc.call: Indicates alerting and calls. Always off: Switches off LED signalling. 3. Press the OK key. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 247: Call Signalling

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: The ring signal is enabled. The ring signal is disabled. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 248: Flashing Display Backlight For Call Signalling

    Press the key while in the telephone's idle state to switch call signalling by the flashing display backlight on or off or to switch it over. In addition the status of the function is indicated by the corresponding LED. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 249 • Using COMfortel Set by selecting Call signal/light • Using the telephone by selecting call signal/light Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 250: Ringtones

    COMfortel Set. Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 251: Configuring Ringtones

    2. For the ringtone for the call type door call Configuring Ringtones You have the option of assigning the several call types each a specific ringtone using the telephone. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 252 Using the Telephone to Configure Ringtones and Volume 1. Press the Menu key and open the menu settings > signalling > ringtone. 2. Select the desired call type. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 253: Ringer Volume Automatically

    Proceed as follows: • Using COMfortel Set (page Settings/functions > Signalling/ringer, list field Ringer volume) • Using the telephone (menu settings > signalling > ringer volume) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 254: Call Charges

    PBX is used for calculating the cost of calls. Proceed as follows: • Using COMfortel Set (page Settings/functions > Basic settings, entry field Cost per call unit (1-9999 currency subunits)) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 255: Receiver And Headset

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: Green Headset operation is enabled. Headset operation is disabled. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 256: Headset Ringing

    (if your communication partner cannot understand you) or downwards (if speech is distorted). Proceed as follows: • Using the telephone (menu settings > headset > headset volume) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 257 Settings Receiver and Headset Headset Volume Note: Press the right or left navigation key to configure the desired micro- phone amplifier. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 258: Menu And Function Keys

    Move: Moves the selected function key after clicking the target field. 4. Click the target field to which the selected function key should be moved or with which the function key should be exchanged. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 259: Service And Maintenance

    Firmware Update (page 260) – Selecting a PBX (page 265) – Initiating PBX Synchronisation (page 266) – Deleting Data (page 267) – Diagnostic Functions (page 269) COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 260: Firmware Update

    • An existing PC connection configured correctly in COMfortel Set to a PC interface on the PBX or another connected system telephone • Knowledge of the required PIN • The firmware file (*.rom) saved on the hard drive COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 261: Initiating Instant Firmware Update Via Update Server

    Initiating Instant Firmware Update via Update Server Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 262: Distributing Firmware

    A new version of firmware can be distributed from a system telephone to all of the other system telephones COMfortel 1200/1400/1600/2600 connected to the PBX. Proceed as follows: COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 263: Saving Firmware As File On Pc

    The Connection routes dialogue with the devices connected via the interface configured above opens. 4. Select the telephone whose firmware you want to read and click OK. The PIN entry dialogue opens. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 264 5. Enter the associated PIN and click OK. The firmware is read out the telephone and saved on the PC. This may take a while. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 265: Selecting A Pbx

    Note: If the wrong PBX is selected, this is detected and an error message is displayed. If the setting for a wrong PBX is made on purpose for service reasons, the error message must be ignored. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 266: Initiating Pbx Synchronisation

    1. Press the Menu key and open the menu settings > synchronisation > sync. with PBX. 2. Press the OK key. Data synchronisation is performed with the PBX. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 267: Deleting Data

    If you want to prevent anyone from seeing the charges for your last call, you can also delete that entry. Proceed as follows: • Using the telephone COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 268: Deleting Personal Data

    Deletes all of the entries in the telephone book on the telephone. redial list: Deletes all of the entries in the redial list. scheduled call list: Deletes all of the entries in the scheduled call list. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 269: Diagnostic Functions

    (automatic, direct exchange line telephone, internal telephone) that was configured in the PBX (see Operation Guide of the PBX). 4. Under MSN/name outb. enter the additionally configured internal number and confirm with OK. COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 270: Determining The Services On The Pbx

    1. Press the Menu key and open the menu diagnosis > ISDN > supp. serv. test. 2. Confirm with OK. The services test is started. All available services in the PBX are then marked by COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

  • Page 271: Index

    ............................219 deleting ............................221 editing ............................220 attention tone ........................... 210 automatic call acceptance .......................117 attention tone ..........................118 call acceptance time ........................119 function key ..........................117 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 272 Index backlight ............................241 BERT ..............................269 brightness, display .......................... 242 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 273 ........................89 from voice mailbox list ......................207 with targeted exchange line access ................125, 126 with targeted VoIP access point ....................131 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 274 (COMfortel Set) ..................41 configuration switchover ......................... 152 function key ..........................152 manually ............................. 152 configuration-dependent control ....................213 function key ..........................213 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 275 Index contrast ............................. 242 copyright ............................. 21 currency ............................254 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 276 ..........................192 accepting door call ........................193 door knocks ..........................193 function key ..........................194 opening door ..........................193 DTMF signals ............................. 69 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 277 Index entry field and selection field ......................48 environmental notice ......................... 22 exchange line transfer ........................111 function key ..........................112 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 278 ........................260 follow-me ............................120 function key ..........................121 function key macro ............................158 function keys ............................35 exchanging/moving ........................258 function lock ............................. 237 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 279 ..........................134 function key ..........................136 logging in/out ..........................135 status, function key ........................139 guarantee ........see leaflet "Conditions of Guarantee, Information Service" COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 280 ............................53 hotel function ........................... 141 wake-up time ..........................143 hotel room telephone querying call charges ........................ 143 hotel room telephone, function key ....................144 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 281 ..........................146 InterCom hands-free ....................... 145, 148 function key ..........................149 InterCom permission ........................150 function key ..........................151 inverse display view ........................242 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 282 Index keys ..............................24 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 283 ......................... 49 logging out of all groups ......................... 136 function key ..........................138 loudspeaker announcement ......................154 function key ..........................155 loudspeaker listening ........................84 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 284 ......................... 260 menu selection, restricted ......................258 message forwarding voice mailbox ....................227 function key ..........................227 minimum requirements PC ......................20 ..............................235 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 285 Index names only for lists/calls ........................ 244 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 286 ........................ 63 dialling with dial preparation ...................... 63 external call with calling line identity restriction ..............63 priority call ............................ 67 Outlook contact ..........................95 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 287 ..........................184 link to phone lock ........................184 print functions ............................ 47 priority call ............................67 product details ........................... 16 proper use ............................15 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 288 Index query call ............................71 connecting both communication partners ................74 ending ............................72 ending one call ..........................73 toggling between conversations ....................73 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 289 ..........................225 ring signal ............................247 function key ..........................247 ringtones ............................251 Robinson number ..........................181 room monitoring ..........................166 function key ..........................167 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 290 ..........................29 phone number list ........................30 restriction ............................31 selection ............................28 telephone book ..........................30 Voice mail/fax box ........................31 synchronisation PBX ........................266 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 291 ............................21 transferring ............................75 internal 3rd subscriber ........................ 77 placing call partner in waiting loop .................... 77 with announcement ........................76 without announcement ....................... 76 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 292 Index unauthorised access ........................236 user PIN ............................236 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 293 .............................211 substitute function ........................229 symbols ............................31 voice memo voice mailbox/fax box ....................215 function key ..........................215 volume, changing automatically ....................253 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...
  • Page 294 Index waiting loop ............................77 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016...

Table of Contents