Auerswald COMfortel 1400 IP Operation Manual
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Auerswald COMfortel 1400 IP Operation Manual

Voip system telephones standard voip telephones
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Table of Contents

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Download this manual See also: Setup Manual
Operation Guide
Operation and Configuration
VoIP System Telephones
Standard VoIP Telephones
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP

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Summary of Contents for Auerswald COMfortel 1400 IP

  • Page 1 Operation Guide Operation and Configuration VoIP System Telephones Standard VoIP Telephones COMfortel 1400 IP COMfortel 2600 IP COMfortel 3600 IP...

  • Page 2: Table Of Contents

    Creating and Recording an Announcement for the Answering Machine (only COMfortel 1400 IP)..............54 Connecting the Telephone to a PC............55 Configuring the Telephone via the Configuration Manager ....56 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 3 Opening the Configuration Manager ..........108 Notes for Using the Configuration Manager ........113 Settings Configuration Manager Configuration Manager ....120 Settings Telephone Configuration Manager ........122 Help ......................125 Opening Help..................125 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 4 Initiating a Priority Call when Do-Not-Disturb is Enabled ....150 Call ......................151 Options during a Call ................151 Information about a Call ..............152 Sending DTMF Signals...............152 Muting a Call..................153 Ending a Call ..................153 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 5 Initiating a Call in Hands-Free Calling Mode ........169 Ending a Call in Hands-Free Calling Mode ........170 Switching On Hands-Free Calling during a Call .........170 Switching Off Hands-Free Calling and Returning to Normal Calling ..170 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 6 Headset Call....................174 Initiating Headset Calls...............174 Ending a Call in Headset Operation ...........174 Initiating the Listen-in Function on the Receiver.........175 Ending the Listen-in Function On the Receiver ........175 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 7 Adopting Telephone Numbers to Other Dialogues ......196 Importing/Exporting Contacts .............197 Redial List ....................199 Opening the Redial List ..............199 Dialling from Within the Redial List.............200 Deleting Entries from the Redial List ..........200 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 8 Function Key for Exchange Line Transfer .........219 Call Waiting .....................221 Switching Call Waiting On/Off.............221 Function Key for Call Waiting .............222 Do-Not-Disturb ..................223 Switching the Do-Not-Disturb Function On/Off ........223 Function Key for Do-Not-Disturb ............224 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 9 Function Key for Logging Out of All Groups ........245 Function Key for Displaying the Group State........246 Headset Operation ..................249 Switching Headset Operation On/Off ..........249 Function Key for Headset Operation ..........250 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 10 Power Dialling ..................274 How Power Dialling Works ..............274 Initiating Power Dialling ..............275 Cancelling Power Dialling..............275 Relays (System Telephone) ..............276 Switching Relays On/Off..............276 Function Key for Switching Relays .............277 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 11 Door Functions (System Telephone)............308 Using the Door Functions ..............308 Own Telephone Rings (Door Call) – Opening Door......310 Door Knock – Opening Door ..............311 Function Key for the Door Functions ..........312 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 12 Announcement Settings in the Telephone..........358 Recording a Call..................360 Function Key for Starting Call Recording ..........362 Function Key for Automatic Call Recording ..........363 Remote Access Variants .................364 Configuring Remote Access..............365 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 13 Creating an E-Mail Account..............395 Configuring an E-Mail Account ............397 Removing an E-Mail Account .............399 E-Mail ......................400 Reading and Replying to E-Mail ............400 Writing and Sending E-Mails ..............401 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 14 Function Key for Message Forwarding..........420 Notification via E-Mail .................422 Function Key for Notification via E-Mail..........422 Remote Access ..................424 Performing Remote Access..............424 Function Key for Remote Access ............427 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 15 Deleting Voice Memos................449 Function Key for Recording Voice Memos .........449 Archive ....................452 Moving a Message into an Archive.............452 Opening an Archive ................452 Deleting Messages from the Archive..........453 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 16 Function Key for the Ringtone ............563 Display ....................564 Settings Configuration Manager Display ..........564 Settings Telephone Display ..............567 Function Key for the Idle State (Sleep)..........572 Apps, Running Services and Storage Use ..........574 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 17 Security ....................605 Settings Configuration Manager Security ...........605 Settings Telephone Security ...............606 Language on the Telephone..............612 Settings Configuration Manager Telephone language......612 Settings Telephone Telephone Language ..........612 App Accounts ..................613 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 18 Configuring the Telephone Remotely with ARA Server via the Internet ... Storage....................663 Removing and Mounting an SD Card..........663 Erasing a data storage device ............664 Shutting Down and Restarting the Telephone .........665 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 19 Extending the Telephone Functionality ...........666 Settings Configuration Manager Upgrade-Center ......667 Settings Telephone Upgrade-Center ..........668 Service Data....................670 Recording the Network Data Stream ..........670 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 20 I......................683 J......................684 K ......................685 L......................685 M......................686 N ......................687 O......................688 P ......................689 Q......................692 R ......................692 S ......................693 T ......................696 U ......................697 V ......................698 W ......................700 Abbreviations ..................701 Index.......................705 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 21: Important Information

    Technical Data (Seite 31) – Scope of Delivery (Seite 38) – Minimum Requirements PC (Seite 39) – Copyright and Trademarks (Seite 40) – Environmental Notice (Seite 41) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 22: Used Symbols And Signal Words

    Warns of material damage. Important: Indicates possible application errors and conditions which could, for example, cause function limitations or malfunctions during operation. Note: Marks complementary hints and notes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 23: Safety Information

    • Only clean the casing of the device with a slightly damp cloth or an anti-static cloth. • When cleaning the casing, make sure that no liquid enters the casing. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 24 • Do not connect or disconnect power cables during an electrical storm. • Hire a qualified electrician to lay the cables within the building. • Protect the devices by installing overvoltage protection. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 25 • To avoid injuries, do not put down the receiver close to such objects. Warning: The telephone contains small parts which small children could swallow. • Keep the telephone out of reach of children. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 26 • To operate the telephone, use your fingers or a special touch pen. Under no circumstances use pointed objects on the display (e.g. ballpoint pens or pencils). • Never apply force or excessive pressure when touching the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 27: Proper Use

    COMfortel 3600 IP firmware version 6.4D or later) • COMmander Basic.2/19" (firmware version 4.2F or later) • COMmander Business/19" (firmware version 4.2F or later) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 28 The COMfortel 1400/2600/3600 IP can also be used as a standard VoIP telephone in the following PBXs: • COMpact 3000 analog/ISDN/VoIP The telephones are intended for use in closed, dry rooms. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 29: Product Details

    The COMfortel 1400 IP supports the use of corded headsets. The COMfortel 2600/3600 IP supports the use of corded headsets and cordless headsets with a EHS interface, e.g. from Auerswald, Jabra or Plantronics. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 30 The COMfortel 3600 IP provides an integrated answering machine. The COMfortel 2600 IP can be extended with an answering machine by plugging in an SD/SDHC card. The COMfortel 1400 IP can be extended with an answering machine by plugging in a Micro SD/SDHC card and by means of an activation in the Upgrade-Center (for a fee).

  • Page 31: Technical Data

    Wideband Audio, electret microphone, receiver with dynamic loudspeaker, hearing aid-compa- tible Loudspeakers 8 Ohm, diameter 54 mm Headset Separate interface for dynamic headsets Hook switch Magnetic switch contact Casing Plastic material COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 32 EHS support) Displays 18 LEDs, 15 of them polychromatic ;4.3-inch TFT colour display, 480 x 272 pixels, backg- round lighting COMfortel Xtension300: 30 LEDs, polychro- matic COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 33 COMfortel Xtension300: 120 mm x 68/90/ 110 mm x 210 mm Weight Approx1050 g COMfortel Xtension300: 310 g Ambient temperature 0 to 40 °C Safety VoIP codecs G.711, G.722, iLBC COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 34 EHS support) Displays 19 LEDs, 16 of them polychromatic ; 5-inch TFT colour display, 800 x 480 pixels, background lighting COMfortel Xtension300: 30 LEDs, polychro- matic COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 35 COMfortel Xtension300: 120 mm x 68/90/ 110 mm x 210 mm Weight Approx. 1070 g COMfortel Xtension300: approx. 310 g Ambient temperature 0 to 40 °C Safety VoIP codecs G.711, G.722, iLBC COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 36 Microphone current Max. 0.5 mA consumption Microphone sensitivity 45 dB Loudspeaker 150 Ohm impedance Loudspeaker sensitivity 19.5 +/- 3 dBPa/V at 1 kHz Sound pressure limit 24 dBPa COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 37 Headset Socket Pinout on COMfortel 2600 IP and COMfortel 3600 IP: EHS BUS_IN EHS GND Microphone - Loudspeaker - Loudspeaker + Microphone + EHS + 3.3 V EHS BUS_OUT COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 38: Scope Of Delivery

    Receiver with spiral cord (RJ-10/RJ-10) for connecting to the telephone • Network cable (RJ-45/RJ-45) for connecting to the PBX/ network • Setup Guide • Quick Guide • Leaflet "Conditions of Guarantee, Information Service" COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 39: Minimum Requirements Pc

    1024 x 768 (16 bit colour depth) Browser for the configuration Mozilla Firefox, Google Chrome (current (recommended) version) Note: In case of graphic problems, disable the hardware acceleration in your browser. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 40: Copyright And Trademarks

    Corporation in the USA and/or other countries. All other trademarks mentioned are the property of the corresponding manufacturer. MPEG Layer-3 audio coding technology is licensed from Fraunhofer IIS and Thomson Licensing. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 41: Environmental Notice

    Set the display brightness only as high as necessary. Additional Environmental Information You will find our environmental information on the Internet (see www.auerswald.de under Company > Environment). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 42: Commissioning

    Creating and Recording an Announcement for the Answering Machine (only COMfortel 1400 IP) – Connecting the Telephone to a PC – Configuring the Telephone via the Configuration Manager COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 43: Overview Of The Commissioning

    Making changes to an existing network may cause considerable malfunctions. Commissioning the Telephone Requirements: • The network cable delivered with the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 44 Injector and connect the PoE Injector to the network via the LAN socket. 3. If required, insert the wall wart(s) and PoE Injector into a power socket. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 45 If the telephone has found an appropriate PBX, an account will automatically be created for this PBX and will be displayed in the setup assistant under Network search for PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 46 9. If you have selected the account type Standard VoIP account, select the country and enter the area code of your PBX and your internal number configured in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 47: Configuring Network Settings Manually

    1. Tap on Faulty network setup. 2. Tap on DHCP. DHCP is switched off. 3. Tap on IP address and enter a permanent IP address for the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 48: Manually Creating And Configuring A Standard Voip Account For The Pbx

    The start up assistants starts automatically. 13. Proceed with Step 7.with the chapter Commissioning the Telephone. Manually Creating and Configuring a Standard VoIP Account for the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 49 5. Tap on OK. 6. Press the back key twice to close the provider settings. 7. Tap on Accounts. 8. Tap on New account. 9. Tap on Providers & PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 50 21. Tap on Area code and enter the area code for the location of the telephone. 22. Tap on Country. 23. Select the country for the location of the telephone in the list field. 24. Press the back key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 51: Creating And Configuring Accounts For Voip Providers

    Note: To edit incorrect entries, tap on the entry field and the Android keyboard with a delete button opens. If you press the back key, the Android keyboard closes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 52: Commissioning The Answering Machine (Only Comfortel 1400 Ip)

    The telephone registers at the VoIP provider. If the registration was successful, a corresponding message will be displayed. The telephone is now ready for use. Commissioning the Answering Machine (only COMfortel 1400 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 53: Activation Code

    (only German and English). 2. Tap on ( > Settings). 3. Tap on Answering machine > Answering machine release > Enter activation code. 4. Enter the release code. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 54: Creating And Recording An Announcement For The Answering Machine (Only Comfortel 1400 Ip)

    • Caller list contains calls: select the answering machine list Local answering machine. 3. Tap on All entries and select the option Announcement. 4. Select a free announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 55: Connecting The Telephone To A Pc

    . To disable the announcement as default announ- cement, tap on . Records with a recording time of less than 3 seconds are rejected by the telephone. Connecting the Telephone to a PC COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 56: Configuring The Telephone Via The Configuration Manager

    • Therefore, note the socket labels. 3. Insert the other cable end (RJ-45) of the network cable into a network connection port of your PC. Configuring the Telephone via the Configuration Manager COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 57 • If operated as a standard VoIP telephone: The username and the password for the telephone. 4. Click on OK. The configuration manager opens. 5. Configure the settings. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 58: Basic Knowledge

    Device Overview (Seite 59) – Display Elements (Seite 79) – Apps (Seite 89) – Indroduction to the Operation (page 99) – Configuration Manager (page 108) – Help (page 125) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 59: Device Overview

    LED). Therefore, the device may be operated via display and key control. The COMfortel 1400 IP also has a display LED. The display LED shows the operating condition of the telephone and missed calls, depending on the settings of the LED.
  • Page 60 Microphone key with LED Keypad Contact/telephone book key Display LED Programmable function keys with LEDs Message key with LED G Redial list key Query key Delete key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 61 M Home key Hook key O Minus key Plus key Q Loudspeaker key with LED The next figure shows the keys and LEDs on the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 62 Basic Knowledge Device Overview Microphone key with LED Keypad Contact/telephone book key Programmable function keys with LEDs Message key with LED Redial list key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 63 Home key Hook key M Minus key Plus key O Loudspeaker key with LED The figure below shows the keys and LEDs on the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 64 Basic Knowledge Device Overview Microphone key with LED Keypad Proximity sensor Display LED Brightness sensor Contact/telephone book key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 65: Hook Key

    2 A B C ä Ä d e f 3 D E F g h i 4 G H I j k l 5 J K L COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 66 The key's LED blinks red as soon as hands-free calling is switched on. Plus key • Increases the volume of the ringer, receiver, or loudspeaker, depending on operating mode. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 67 The key's LED indicates the presence of new (red blinking) or previously viewed (continuous red) entries. redial list key • Opens the redial list. query key • Initiates a query call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 68: Programmable Function Keys

    Basic Knowledge Device Overview Programmable Function Keys The basic version of the telephone provides 10 (COMfortel 1400 IP) or 15 (COMfortel 2600/3600 IP) programmable function keys, which the user simply presses to execute the functions configured on them. Each function key has a multi-colour LED that indicates its status, based on its assig- nment.
  • Page 69 By pressing the menu key and tapping on Wallpaper, you can select the desired wallpaper for the home screens from the gallery, the live wall papers or the wallpapers. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 70 Press an arrow key on the directional pad to start key-based operation of the display and to enable the elements. Press the OK key on the directional pad to select the enabled element and run its function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 71 The display LED signals the operational state of the telephone, missed calls and new messages. You can select different settings (see chapter Settings > Display > Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 72: Display

    (see chapter Settings > Sound > Switching Silence on User Proximity On/Off (only COMfortel 2600 IP)). Display The following image shows the telephone display with an open home screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 73 Favourites bar with a free area for adding apps and widgets Status Info Call log Contacts G Apps Browser Using the Touch Function of the Display Note the basic safety information below. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 74 Tap on the corresponding position on the display briefly with your fingertip (e.g. symbol, button, list entry)..to select, open, start, emphasise, mark, or switch on/off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 75 ... to immediately stop fast scrolling. In some alphabetically ordered lists (e.g. Contacts) the symbol is displayed on the right. Drag the symbol upwards or downwards to scroll to the letter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 76: Overview Of Connections

    Headset socket Micro SD card slot Network cable socket (PoE) PC socket The next figure shows the connections on the bottom side of the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 77 Headset socket Receiver socket Socket for key extension module The next figure shows the connections on the bottom side of the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 78 Note: The upper USB port, as seen from the bottom side of the telephone, is exclusively intended for the Bluetooth dongle. USB socket SD/SDHC card slot Headset socket Receiver socket G Socket for key extension module Power supply socket COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 79: Display Elements

    Apps and Widgets on the home screens When the telephone is supplied, some apps and widgets are already present on the main home screen and the left-hand favourites bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 80 Apps and widgets which you add to the favourite bars are displayed on every home screen. Proceed as follows: • Using the telephone 1. Tap on Apps. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 81 • Move to another home screen: ... drag the symbol to the screen margin to toggle between the home screens. Release the symbol when you reach the home screen you want. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 82 Functions widget to a home screen or a favourites bar. You will find more detailed information about setting up and using function keys in the Functions> Function name > Set up and use function key section. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 83 The following functions can be assigned to the touch function keys: Symbol Function TAM announcement TAM readiness TAM e-mail TAM remote access TAM automatic call recording TAM open Call waiting Do-not-disturb Follow-me COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 84 InterCom permission Ringtone Configuration Pick-up Relays Calling Line Identity Restriction Call forwarding, external number Call fwd. (scr.) Call forward subscriber (scr.) in PBX Call fwd. (scr.), disable all COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 85: Status Bar

    VMB substitute VMB message fwd. Speed dialling Status Bar The status bar at the top of the home screen indicates the state of the telephone at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 86 Note: You can set the date and time of the telephone under Apps > Settings > System > Date & Time. Right side The following system symbols are displayed on the right of the status bar: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 87 Headset operation enabled ringtone off Network error Power supply error: Insufficient power supply for key extension modules (only COMfortel 2600/3600 IP) Screen lock enabled Alarm enabled Show additional symbols COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 88: Status Info

    It displays information (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 89: Apps

    • temperature sensor • air pressure sensor • humidity sensor • access to the SIM card • SMS functionality • 3G/GSM mobile phone network • WLAN/WiFi network COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 90: Setup Assistant

    Manual setup: This closes the Setup assistant and opens the Settings app. • Select a backup to restore: You can select a backup file to restore the configuration and other data. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 91: Telephony App

    Toolbar The following symbols are displayed for standard functions: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 92 Starts a callback (CCBS and CCNR). Adds the phone number to the telephone's contacts. Deletes the most recently entered digit. Deletes all previously entered digits and dial a new phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 93 Connects the active call with the most recently held call. Connects the active call with the most recently held call. Puts an external call partner into the waiting loop. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 94 The following symbols are displayed for door functions: Opens the door that is knocking or with which there is an existing call connection. Turns the stairwell light on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 95: All Apps

    View and edit items that were downloaded via the browser. Starts an app for sending and receiving e-mail. Opens a selection list in which you can configure or run apps. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 96 6.4A to support this app. Starts an app for displaying the IP camera on the display (fee payable for activation, see chapter Service and Maintenance > Extending the Telephone Functionality) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 97 In the App Shop you can install apps of unknown origin, which you obtained, for example, via the App Shop, from web pages, e-mails or other sources, on your telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 98 After you have finished downloading the files, tap on Downloads to display them in a list. Then tap on a file to start installing it. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 99: Indroduction To The Operation

    Proceed as follows: • Using the Configuration Manager • Using the telephone Using the Configuration Manager to Configure a Function Key 1. Open the page > Function keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 100 6. In the Operation list field, select one of the following options, if available for the function in question: toggle: Press the key to switch the function on or off. switch on: Enables the function. switch off: Disables the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 101 Note: Only COMfortel 2600/3600 IP: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone. 3. Tap on the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 102: Android Keyboard (Screen Keyboard)

    Use the screen keyboard to can enter text. Some apps open the keyboard automatically. In other apps, you can call the keyboard by tapping on the place where you want to enter the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 103 • Tap once on the "shift key" to write a letter as a capital letter. Once you have entered the letter, lower case letters are used again. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 104: Selecting Your Language

    Apps > Settings > Personal > Language & input > Keyboard and input methods > Android keyboard > Input languages to select a number of different languages for the Android keyboard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 105: Entry And Selection Fields

    Some functions have list fields, in which you can choose from the available options. The selected setting is displayed in the list field. Tap on the list field to display the options. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 106: Lists

    Lists Settings and functions are often displayed in the display as lists. Tap on an entry in the list to select a setting or a function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 107 Sort by group: Some functions are brought together to form function groups. The functions and function groups are displayed in alphabetical order. Tap on to display the individual in a functional group so you can select one. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 108: Configuration Manager

    Note: As sub sections of the system telephone can be locked by the administrator, it is possible that you cannot make all the settings in the telephone if you register as user or sub-administrator (see Settings> Permissions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 109 (for example, http://192.168.178.4). 3. Under Username, enter the admin username of the PBX. 4. Under Password enter the PBX's Admin password (8-32 characters) . 5. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 110 2. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4). 3. Under Username, enter the username sub-admin. 4. Under Password enter the associated Sub-admin password (8-32 characters). 5. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 111 4. Under Password enter the associated User password (8-32 characters). Note: If no user password has been entered in the PBX, leave this field empty. 5. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 112 Enter the data (32 characters, letters and numbers). 3. Under Username, enter the username of the telephone. 4. Under Password, enter the user password. 5. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 113: Notes For Using The Configuration Manager

    Then click the topic ( ) to select it. The topic you have chosen opens to the right, on the screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 114: Logging Out

    Note: The Help area can be displayed or hidden. Logging Out Log out button is located in the horizontal navigation bar. Click Log out to log out of the Configuration Manager. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 115 Some functions have list fields in which you can choose from the available options. The selected setting is displayed in the list field. Click the list field to display the options. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 116 New. One line is added to the list. 2. Fill in the empty entry fields. 3. Click Save. The new entry will be added to the list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 117: Sorting Entries

    Sorting Entries Tables can be sorted according to the contents of individual columns. • Click a column header. An arrow will appear next to the column header: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 118 Print: Prints the function key label. Set the print format on landscape and the printing scale on 100 %. Alternatively, you can save the document and print it with PDF Viewer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 119 Note: If the Configuration Manager is not legible because of scaling/ zooming of the browser, you can restore the original view (e.g. Mozilla Firefox under View> Zoom> Normal). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 120: Settings Configuration Manager Configuration Manager

    Important: If operated as a system telephone on the PBX, the PBX specifies the username for the Configuration Manager. The username corresponds to the username entered in the PBX. The username cannot be entered manually. Freely selectable username. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 121 Configuration Manager. The password matches the password you input in the PBX. The password cannot be deleted manually. Edit the password in the entry fields Password and Password (Repeat entry). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 122: Settings Telephone Configuration Manager

    Changes will immediately be adopted. Clicking on Save is then no longer necessary. Delete Configuration Manager password (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 123 PBX. The username cannot be entered manually. Freely selectable username. Password (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 124 PBX. The password cannot be entered manually. Enter the password provided from the SIP provider. Repeat the password in the entry field Password (Repeat entry). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 125: Help

    By clicking on one of the topics in the Table of Contents you can open the help screen associated with it on the right-hand side of the help window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 126 Navigating via the Index Click the Index tab (this text may have a different name in some browsers) to go to the index (the tab is highlighted in yellow). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 127 Note: You may have to scroll back to the top of the current help screen to access the symbol. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 128 The tab is enabled (highlighted in yellow). The left-hand area of the help window contains an entry field for the keywords and a button for starting the search. 2. Enter the term in the entry field. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 129 This setting will only apply to the help window that is currently open. Click the symbol in the help window to display the currently open help screen in the Table of Contents. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 130 Returns to the previous screen of the Instructions. Displays the current help screen in the Table of Contents. Display: Expandable text is closed. Click the symbol or line to expand the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 131 Display: Sub-topics are shown. Click the symbol to close the sub-topics. Display: The topic does not have any sub-topics. Click the symbol to open the corresponding help screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 132: Telephoning

    Query Call (Seite 154) – Transferring (Seite 159) – Conference Call (Seite 165) – Hands-Free Calling (Seite 169) – Loudspeaker Listening (Seite 172) – Headset Call (Seite 174) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 133: Incoming Calls

    If you receive a call and want to to talk with the caller, you can accept the incoming call as you would normally by picking up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 134: Disabling The Ringer

    The call will continue to try to get through and you can accept it at any time. Additional Options – Forwarding a Caller to the Answering Machine (Seite 351) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 135: Accepting An Incoming Call

    When you receive a call, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 136: Putting A Caller On Hold

    When you receive a call, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 137 (speed dialling key), you can forward the call by simply pressing this key and then tapping on . You no longer need to select the function in advance via the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 138: Call Waiting Calls

    After accepting, you will be connected with the other caller. Your previous call partner hears the on-hold music. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 139: Rejecting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 140: Accepting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 141: Switching Off The Call Waiting Tone

    If a call waiting call is signalled, proceed as follows: • Tap on The second call will continue to try to get through and you can accept it at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 142: Outgoing Calls

    Initiating Targeted Exchange Line Access (Seite 237) – Dialling from the Contacts (Seite 180) – Dialling from Within the Caller List (page 209) – Dialling from the Call Log (Seite 203) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 143: Picking Up Receiver And Dialling Telephone Number

    , or delete the most recently entered digit by tapping on • Selection: In the dial window, select the VoIP account and a phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 144: Dialling A Telephone Number With Dial Preparation

    "#" and thereby reach the VoIP provider's voice mailbox, for example. 2. Pick up the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 145: Initiating An External Call With Calling Line Identity Restriction

    Once you have finished dialling the phone number, the subscriber will be called. Calling Line Identity Restriction will be disabled as soon as you have ended the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 146: Options For Unsuccessful Calls

    If the subscriber being called does not pick up the receiver, you can initiate "callback on no reply" to reach this subscriber without having to call them repeatedly. This function is available for internal calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 147: Initiating Callback When Line Is Busy

    Additional Options – Power Dialling (Seite 274) Initiating Callback when Line is Busy Requirements: • Both telephones must be connected to the same PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 148 Note: A callback will be stored in the PBX for up to 45 minutes. If the called subscriber has not yet finished their call, the callback will be deleted automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 149: Initiating Callback On No Reply

    If you want to cancel the callback, tap on If you pick up the receiver, the subscriber will be called. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 150: Initiating A Priority Call When Do-Not-Disturb Is Enabled

    Do-not-disturb type all (PBX) selected at the call recipient If the internal telephone you are trying to call is busy because it is set to do- not-disturb, proceed as follows: • Wait 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 151: Call

    If you want to discuss something with another person in the room without your call partner on the telephone being able to hear, you can temporarily mute the call. Additional Options – Initiating a Query Call (Seite 154) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 152: Information About A Call

    During a call, proceed as follows: • Enter the numbers and characters. The numbers and characters dialled are shown on the display for a few seconds and you hear the corresponding sounds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 153: Muting A Call

    Note: If you want to end the current call, and then immediately make a new call, tap on instead, and start dialling the next number within 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 154: Query Call

    Note: Initiating the query call may switch off a previously initiated (manually or automatically) call recording. 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 155: Ending A Query Call

    Important: Do not hang up the receiver (this will disconnect any calls waiting in the background or initiate an unannounced transfer of the call to another internal telephone). • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 156: Options During A Query Call

    Connecting the Other Two Call Partners to Each Other If you want to let your call partners speak with each other, you can connect them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 157: Toggling Between Conversations

    The business card of the active call partner is connected to the toolbar. 2. Tap on You will then have a one-to-one call with the call partner who had previ- ously been on hold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 158: Connecting Both Communication Partners

    To connect two call partners to each other, hang up the receiver during a query call. Alternatively, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 159: Transferring

    Note: If, for example, you have accepted a call signalled by call waiting and have therefore established a query call, you can place this call in the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 160: Transferring With Announcement

    Transfer of external calls to external permission granted in the PBX. During a query call, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 161: Transferring Without Announcement

    + park position on one or more programmable function keys (speed dialling key). The LEDs for the speed dialling keys then indicate whether a park position is available or busy. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 162: Placing Call Partner In Waiting Loop

    If the internal subscriber does not answer the call within 60 seconds, or the line remains busy during the three minute waiting time, the call will be transferred back to you. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 163: Calling A 3Rd Internal Subscriber And Transferring Them To An Active Call Partner

    Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. 4. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 164 Telephoning Transferring Both previously active call partners are connected. You then return to an individual call with your first call partner. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 165: Conference Call

    When you end a conference call, and want to to talk to each of the confe- rence call partners separately one after the other, you can put one of the conference call partners on hold in the background. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 166: Initiating Toggling Between Conversations During A Conference Call

    Initiated conference call During a conference call, proceed as follows: 1. Tap on the business card of the call partner to whom you want to switch. 2. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 167: Ending A Call With One Of The Conference Call Partners

    Transfer of external calls to external permission granted in the PBX. During a conference call, proceed as follows: • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 168: Ending A Conference Call Completely

    Conference Call Ending a Conference Call Completely Requirements: • Initiated conference call During a conference call, proceed as follows: • Put down the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 169: Hands-Free Calling

    Note: If you are using a headset, only the loudspeaker key can be used because is being used to initiate and end the headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 170: Ending A Call In Hands-Free Calling Mode

    Switching Off Hands-Free Calling and Returning to Normal Calling In hands-free calling mode, proceed as follows: • Pick up the receiver. You are now making a normal call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 171 If you have already picked up the receiver or a headset is connected, press the Loudspeaker key. You are now making a normal call or a headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 172: Loudspeaker Listening

    Switching Off Loudspeaker Listening and Returning to Normal Calling During loudspeaker listening mode, proceed as follows: • Press the Loudspeaker key twice. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 173: Ending A Call In Loudspeaker Listening Mode

    Telephoning Loudspeaker Listening Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode, proceed as follows: • Hang up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 174: Headset Call

    If you want to call someone, dial the phone number and tap on press the hook key to initiate the call. Ending a Call in Headset Operation Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 175: Initiating The Listen-In Function On The Receiver

    Pick up the receiver. You are now making a headset call with an enabled receiver loudspeaker. Ending the Listen-in Function On the Receiver Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 176 Note: If you switch off headset operation during a headset call with an enabled receiver loudspeaker, you will be able to make a normal call using the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 177: Contacts And Phone Number Lists

    Topics – Contacts (Seite 178) – Redial List (Seite 199) – Call Log (Seite 202) – Caller List (page 208) – LDAP Client (Seite 211) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 178: Contacts

    Note: If operated on the PBX, the accounts for synchronisation with the PBX are created automatically. The PBX's telephone book is synchro- nised automatically with the contacts App. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 179: Searching And Displaying A Contact

    If more than one contact is present for the letter you entered here, you can enter additional letters to narrow the selection further. 3. Tap on the name of the contact. All the entries for that contact are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 180: Dialling From The Contacts

    • Different phone number: Tap on the name of the contact and then tap on the phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 181: Creating A Contact

    You can also add an image at a later time by tapping on Contact/telephone book > Name of the contact > Menu key > Edit contact. 4. Enter the contact's number in the entry field under Telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 182 9. If necessary, you can enter additional information, for example Company. Note: Tap Add another field to open other entry fields, for example Notes andWeb site. 10. Tap on Done. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 183: Editing A Contact

    2. Scroll to the contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Tap the Menu key and then tap on Edit contact. 5. Make your changes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 184: Deleting A Contact

    (Contact/telephone book key > Name of the contact > Menu > Hide contact). Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 185: Sharing Contacts

    Contacts are shared as business cards in vCard format. You can also share all the contacts at once by tapping Contact/ telephone book > Menu > Import/export. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 186: Options For Configuring Contacts

    > Name of the contact > Menu key > Options and input DTMF signals for the associated door station. Proceed as follows: • Using the telephone Requirements: • for call forwarding: an operational answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 187 • Contact-specific settings: Under TAM options, enable or clear the Contact-specific rules check box. • Number-specific settings: Select or clear the Number-specific settings check box under Calls from. 11. Tap on Call acceptance. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 188: Configuring A Link Between An Ip Camera And A Contact

    By sending DTMF signals you can open a door and switch on the accompa- nying stairwell light (connection between the IP camera and a door station in the telephone book). Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 189 DTMF signal for turning on the stairwell light in the entry field. 11. Tap on OK. Note: When you receive a door call, tap on to open the door and tap on to switch on the stairwell light. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 190: Hiding A Contact

    To display a single contact that has been hidden, tap on Contact/ telephone book key > Menu > Show hidden contacts > Contact name > Restore contact. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 191: Adding/Removing Favourites

    4. You can add a contact to the favourites or remove it from the favourites: Add to favourites: Tap (Contact not Favourite). Remove from the favourites: Tap (Contact is Favourite). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 192: Selecting Contacts For Display

    Customize. 7. Tap on the name of the account. 8. Select or clear the check box next to the name of the group. 9. Tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 193: Function Key For Contact

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Contact Select the contact. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 194: Setting Display Options

    Adopting a Telephone Number from Dial Preparation Phone numbers can be adopted from dial preparation and added to existing contacts or new contacts. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 195: Adopting A Telephone Number From A List Of Telephone Numbers

    2. Touch and hold the phone number and then tap on Add to contacts. 3. Add the phone number to an existing contact or to a new contact: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 196: Adopting Telephone Numbers To Other Dialogues

    2. Scroll to the contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Tap on the phone number you want. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 197: Importing/Exporting Contacts

    4. In the Import/export contacts list field, select one of the following options: Import from storage: Imports contacts from the data storage device. Select the vCard file. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 198 Export to storage: Exports contacts to the data storage device. Confirm that you want to export the contacts. Share visible contacts: Shares the contacts via an app. Confirm that the other device has received the contacts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 199: Redial List

    2. You can select a call number, or open the call details: • Select the phone number: Tap on the entry. • Open the call details: Tap on next to the entry. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 200: Dialling From Within The Redial List

    Note: If you want to exit the redial list without dialling a phone number, press the Back key. Deleting Entries from the Redial List Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 201 2. Touch and hold the entry and then tap on Remove from call log. Note: To delete the entire redial list, press the Menu key, tap on Clear call log and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 202: Call Log

    The following table shows symbols that describe the call type more specifically. Successful outgoing call Unsuccessful outgoing call (phone number busy or subscriber does not answer) Incoming call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 203: Dialling From The Call Log

    • Edit phone number before dialling: Touch and hold the entry and then tap on Edit number before call. Make the changes in the dial prepa- ration. Then lift the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 204: Deleting Entries From The Call Log

    > Clear call log > OK. Settings Configuration Manager Call log Proceed as follows: • Using the Configuration Manager (page Settings > COMfortel > Call log) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 205 The call type will be saved in the call log. E-mail forwarding E-mail forwarding Missed calls will be forwarded via e-mail. At that, it will be distinguished between call types (see below). Mark message as read COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 206: Settings Telephone Call Log

    Call log E-mail forwarding Missed calls will be forwarded via e-mail. At that, it will be distinguished between call types (see below). Mark message as read COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 207 Unknown calls • External calls • Internal calls • Alarm calls • Door calls • Other calls The call type will be saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 208: Caller List

    There are no new messages. There are only entries which you have already viewed. Proceed as follows: • Using the telephone 1. Press the message key. The available lists are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 209: Dialling From Within The Caller List

    • Dial the phone number without changes: Tap on the entry. or touch and hold the entry and then tap on Call <phone number>. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 210: Deleting Entries From The Caller List

    3. Touch and hold the entry and then tap on Remove from callm log. Note: To delete the entire caller list, press the Menu key, tap on Delete caller list and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 211: Ldap Client

    • Using the telephone Furthermore, you can make the following settings: • Contact filter • Phone filter • Use ordering rules 1. Tap on Apps > Settings. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 212 Note: The BaseDN can be found in the Configuration Manager of the PBX under User data > Address books > Settings in the line Simplified user name. next to BaseDN. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 213: Changing The Permission Level

    3. Tap on the account. 4. Press the menu key. 5. Tap on Change permission level. 6. Under Login as select the permission level an enter the password. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 214: Synchronizing The Account

    2. Under Accounts tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Sync now. Deleting an Account Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 215 Apps > Settings. 2. Under Accounts tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Remove account and confirm with Remove account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 216: Functions

    Telephone Line (Seite 300) – Announcement Before Answering for Group (System Telephone) (Seite 304) – Door Functions (System Telephone) (Seite 308) – Waiting Field Function (System Telephone) (Seite 314) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 217 Functions – Speed Dialling (Seite 324) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 218: External Line Transfer (System Telephone)

    Important: For an exchange line transfer, the telephone making the transfer needs the authority level itself to transfer external calls externally. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 219: Function Key For Exchange Line Transfer

    LED signalling on the key: None Requirements for using the function: • Telephone is system telephone on the PBX • Transfer of external calls to external permission granted in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 220 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 221: Call Waiting

    Using the telephone (function key or > Fuctions > Call waiting) 1. Switch the call waiting function on or off. 2. Switch the audible signal on or off. 3. Tap on Execute. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 222: Function Key For Call Waiting

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Audible indication decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 223: Do-Not-Disturb

    PBX. Likewise, a priority call made from an internal telephone in the PBX will only have an effect when the telephone is used as a system telephone in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 224: Function Key For Do-Not-Disturb

    Press the key to switch do-not-disturb on or off or to toggle. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 225 (when do-not-disturb is switched on) decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 226: Automatic Bandwidth Amplification

    Proceed as follows: • Using the telephone (function key or > Functions > Automatic bandwidth amplification 1. Tap on Execute. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 227: Function Key For Automatic Bandwidth Amplification

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 228: Boss/Secretary Function (System Telephone)

    – Repeated calls from the boss telephone after an exchange transfer Important: When the boss/secretary function is switched on, incoming calls are also rerouted to the secretary telephone when the functions do- COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 229 Note: In order to recognise a call that comes from the secretary's telephone, the secretary's number can be entered into the telephone book on the manager telephone and assigned a specific ringtone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 230: Secretary Function Key On The Boss Telephone

    A maximum of five secretary keys can be configured on one telephone. Press the key while in the telephone's idle state to switch the boss/secretary function on or off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 231 LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 232: Boss Function Key On The Secretary Telephone

    The boss/secretary function is enabled. The incoming call (blinking) has been forwarded to the corresponding boss telephone. Press the key to initiate a query call to the boss telephone. The boss/secretary function is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 233 Function Keys. Additional settings for this function key are described in the following. Account Select the system telephony account. Boss number Enter the boss phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 234: Follow-Me

    Disables follow-me for a subscriber. 2. Select the subscriber whose calls you want to be forwarded: • Manual entry: In the Number to forward entry field, enter an internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 235: Function Key For Follow-Me

    Using the Configuration Manager by selecting Follow-me • Using the telephone by selecting Follow-me Notes: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 236 Number to forward Enter the internal number of the subscriber whose calls are to be forwarded. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 237: Targeted Exchange Line Access (System Telephone)

    Note: In any case, the external number must be dialled with the corres- ponding local area code, even if it is the local local area code. Special numbers provided by the VoIP provider, for example numbers for COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 238: Function Key For Targeted Exchange Line Access

    All the account's call channels are occupied (call not possible). yellow At least one of the account's call channels is available. Press the key to use the call channel that is still available. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 239 Select system telephony account Enter the external number that you want to transfer during targeted exchange line access (without an exchange line access number and without a prefix) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 240: Group Function (System Telephone)

    "permanently logged in as incoming" and "permanently logged in as outgoing" in the associated main group. There are three different ways to log in: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 241 "incoming and outgoing" in the group that the subscriber last logged into. In all other groups, the subscriber is then only "logged in as incoming". COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 242: Logging The Telephone In/Out

    • Manual entry: In the Group entry field, enter the group number. • Selection: Tap on and select the group based on its name. 4. Tap on Execute. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 243: Function Key For The Group Function

    Using the telephone by selecting Group Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 244: Logging Telephone Out Of All Groups

    Select system telephony account Group Enter a group number Logging Telephone Out of All Groups Proceed as follows: • Using the telephone (function key or >Functions > Group function off) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 245: Function Key For Logging Out Of All Groups

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Group function off • Using the telephone by selecting Group function off COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 246: Function Key For Displaying The Group State

    (blinking) The group state is not being queried. LED signalling on the speed dialling keys assigned to subscriber numbers: The telephone is logged out of the group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 247 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select system telephony account. Group COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 248 Functions Group Function (System Telephone) Enter a group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 249: Headset Operation

    Connected Headset 1. In the Auto-accept list field, select one of the following options: switch off: Switches off automatic call acceptance when headset operation is switched on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 250: Function Key For Headset Operation

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: green Headset operation is enabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 251 (play tone): Switch on automatic call acceptance and the attention tone when headset operation is switched on decide each time a key is pressed Auto-accept timeout Enter a value COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 252: Intercom Announcement/Hands-Free Calling

    Note: The only system telephones in the group that are called are those which are available for a conversation, e.g. those that are not busy. This COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 253: Performing Intercom Announcement

    PBX for which the sequence ##011 been entered under Settings > Providers & PBXs > Name of Provider/PBX > Numbers > Special numbers > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 254: Function Key For Intercom Announcement

    (the key is pressed once at the start and once at the end). In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corres- ponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 255 InterCom permission is present at the InterCom destination Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting InterCom Announ- cement • Using the telephone by selecting InterCom Announcement COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 256 A short press of the key starts the announcement. Another short press of the key ends the announcement Account Select the account for the PBX InterCom destination Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 257: How Intercom Hands-Free Calling Works

    PBX for which the sequence ##012 has been entered under Settings > Providers & PBXs > Name of Provider/PBX > Numbers > Special numbers > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 258: Function Key For Intercom Hands-Free Calling

    In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corres- ponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 259 The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 260: Switching Intercom Permission On/Off

    Using the telephone (function key or > Functions > InterCom permission) Requirements: • Telephone is system telephone on the PBX • Controlling of the PBX via telephone permission assigned in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 261: Function Key For Intercom Permission

    Using the Configuration Manager by selecting InterCom (perm.) • Using the telephone by selecting InterCom (perm.) Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 262: Configuration Switchover (System Telephone)

    At least two configurations have been set up in the PBX • Configuration switchover permission granted in the PBX 1. Select the identification number of the configuration: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 263: Function Key For Configuration Switchover

    The configuration saved in the key is disabled. Requirements for using the function: • Telephone is system telephone on the PBX • Configuration switchover permission granted in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 264 Additional settings for this function key are described in the following. Account Select the system telephony account. Configuration to enable Configuration manager: select the configuration Telephone: Enter identification number in the entry field COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 265: Macro Function

    If the LED is not to be used for status indication, we recommend you add the command Lo (disable LED) to the end of a macro. If you want to stop running the macro, press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 266: Function Key For The Macro Function

    LED. Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Macro • Using the telephone by selecting Macro COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 267 Up to 100 characters for a maximum of 10 keys, up to 40 characters for additional keys The following commands: Z [number sequence]: Number sequence selection including * and # W [digits 1-5]: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 268 Pauses cannot be entered at the beginning of a macro. The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 269 LED off on the other key level. In this way the switching status of a different function that is enabled at the same time can be seen on the LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 270: Pick-Up

    1. Tap on Apps > Functions > Pick-up. Alternatively, press a function key configured for pick-up. 2. In the Pick-up destination entry field, enter the ringing telephone's internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 271: Pick-Up During A Call

    2. In the dial window, select the VoIP account and a phone number. Note: If you want to take a call that is directed to a group, select the pick- up for the group number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 272: Function Key For Pick-Up

    Press the key to initiate a pick-up. A call is in progress on the internal telephone. Press the key to initiate a call pick-up. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 273 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select the account Pick-up destination Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 274: Power Dialling

    If power dialling is not successful, the telephone automatically cancels the function after 10 minutes. Note: If interruptions occur (for example, calls that are initiated in the meantime), this time period will accordingly extend. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 275: Initiating Power Dialling

    The telephone is not in the idle state. It is currently attempting to reach the subscriber in question: Press the hook key or tap on cancel Power Dialling via the status bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 276: Relays (System Telephone)

    1. Select the relay: • Manual entry: Enter a relay ID in the Relay ID entry field. • Selection: Tap on and select a relay ID. 2. Tap on Execute. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 277: Function Key For Switching Relays

    Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 278 Functions Relays (System Telephone) Relay ID Enter the identification number. You will find it in the PBX (Device > Relays (Actuators)). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 279: Calling Line Identity Restriction

    1. In the Operation list field, select one of the following options: toggle: Switches Calling Line Identity Restriction on or off. switch on: Switches Calling Line Identity Restriction on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 280: Function Key For Calling Line Identity Restriction

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Calling line identity restriction • Using the telephone by selecting Calling line identity restriction COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 281 Functions Calling Line Identity Restriction Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 282: Call Forwarding

    The different call forwarding types are described in the following chapters. Please refer to the PBX Operation Guide for instructions about how to set up call forwarding for groups. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 283: Call Forwarding For Subscribers

    Proceed as follows: • Using the telephone (function key or > Functions > Call fwd. (scr.) Requirements: • For internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 284 Account Select the account for which call forwarding is to be configured. Forwarding destination COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 285: Function Key For Switching Off All Call Forwarding For Subscribers

    Subscriber call forwarding is enabled for a different desti- nation. Subscriber call forwarding is disabled. Requirements for using the function: • for internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 286: Function Key For Call Forwarding For Subscribers

    (scr.), disable all": Subscriber call forwarding is enabled for the configured desti- nation. yellow Subscriber call forwarding is enabled for a different desti- nation. Subscriber call forwarding is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 287 "call forwarding (on busy)" function for the subscriber not responding: "call forwarding (if not responding)" function for the subscriber Account Select the account. Forwarding destination Enter destination number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 288: Call Forwarding For Subscribers In The Pbx

    Proceed as follows: • Using the telephone (function key or > Functions > Call fwd. (scr. in PBX)) Requirements: • Telephone is system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 289 Forwarding destination Enter the forwarding destination either by entering it manually or by selecting a name via tapping on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 290: Function Key For Call Forwarding For Subscribers In The Pbx

    Subscriber call forwarding is enabled for the configured desti- nation. yellow Subscriber call forwarding is enabled for a different desti- nation. Subscriber call forwarding is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 291 "call forwarding (if not responding)" function for the subscriber Forwarding destination Enter destination number Important: Internal destination: The internal phone number without ** must be entered. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 292: Call Forwarding For External Numbers

    This also allows calls to be forwarded to internal telephones. Proceed as follows: • Using the telephone (function key or > Functions > Call fwd.:MSN/ DDI) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 293 If "Call fwd. unconditional" is enabled in addition to the "Call fwd. on busy" and/or "Call fwd. on no reply" options, all calls are forwarded immediately. In this case, the other call type forwarding are overridden, COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 294 If the automatic exchange line request number is enabled, the exchange line access number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 295: Function Key For Call Forwarding For External Phone Numbers

    LED. During the configuration in the public exchange (this takes from a few seconds up to a minute), the LED blinks yellow. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 296 Forwarding configuration current configuration: Call forwarding for external numbers is switched on or off or switched over only in the current configuration COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 297 If the automatic exchange line request number is enabled, the exchange line access number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 298: Control By External Apps

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. App to start COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 299 Configuration manager: Enter the name of the app that controls the function Telephone: Tap on Select and select the app from the list. that controls the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 300: Telephone Line

    If a connection is established through the account, one of the keys in this group, that is not yet assigned to a call, will automatically be selected to represent the connection state. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 301 The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 302 Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Telephone line • Using the telephone by selecting Telephone line COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 303 PBX account: Enter phone number SIP account: Enter the phone number of the account or, in the case of SIP trunking, the DDI main number and Direct Dial In without prefix COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 304: Announcement Before Answering For Group (System Telephone)

    The caller hears the announcement no matter whether the group members are being called or are busy. If all the group members are busy, the caller is automatically connected to the appropriate queue. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 305: Switching Announcement Before Answering For Group On/Off

    Switches off announcement before answering for the group. on busy: Switches on announcement before answering "on busy" for the group. always: Switches on continuous announcement before answering for the group. 2. Select the group: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 306: Function Key For Announcement Before Answering

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Announcement bef. answer • Using the telephone by selecting Announcement bef. answer COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 307 Account Selection of the system telephony account Group Enter group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 308: Door Functions (System Telephone)

    Open door permission granted in the PBX To operate the door function, press the function key configured for the door function. Alternatively, proceed as follows: 1. Tap: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 309 PBX. To establish a call connection with the door station, you must press a suitably configured speed dialling key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 310: Own Telephone Rings (Door Call) - Opening Door

    Note: If the relay of the associated door station is used for switching the stairwell light, it can be switched on by tapping on within the time defined in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 311: Door Knock - Opening Door

    Note: If the relay of the associated door station is used for switching the stairwell light, it can be switched on by tapping on within the time defined in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 312: Function Key For The Door Functions

    Using the telephone by selecting Door function Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 313 - switch on light: open the door and switch the stairwell light on decide each time a key is pressed Door number Enter phone number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 314: Waiting Field Function (System Telephone)

    The maximum number of waiting field receptions is limited by the number of possible group members. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 315: Process Of Call Acceptance In Waiting Field

    (waiting field keys), on the switched on waiting field reception telephones, that have been assigned with the Shared line function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 316 After the waiting field reception telephone is switched on, any subscriber call forwarding configured for the telephone, parallel calls, and the do- not-disturb function, are switched off. These functions (for example, call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 317 LED lights up in red and the display is in the idle state. Now you can make a call as normal, for instance, by selecting a phone number from the telephone book. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 318: Switching Waiting Field Reception On/Off

    2. Tap on Execute. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 319: Function Keys For A Shared Line

    The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 320 Requirements for using the function: • Telephone is system telephone on the PBX • The telephone has been selected in the PBX as a waiting field reception COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 321 Important: You cannot assign calls via the DDI for SIP trunking accounts and ISDN PTP connections. Do not enter a value in the MSN/ URL entry field. The calls are assigned via the account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 322: Function Key For Switching Waiting Field Reception On/Off

    LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 323 Functions Waiting Field Function (System Telephone) Selection of the account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 324: Speed Dialling

    The names assigned to the phone numbers are shown one after the other on the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 325: Display Of The Registration Status

    PBX, their LED will blink yellow. How to switch the registration status on or off is describe in the chapter Settings > Display > Settings Configuration Manager Display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 326: Function Key For Speed Dialling

    A call is being made from the internal telephone and the call (blinking) was not accepted. yellow The internal telephone is unreachable (do-not-disturb or subscriber call forwarding has been configured). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 327 When you press the key, a dialogue opens, in which you can assign a new account to the key. Tap on New accountnext to COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 328 Selection of the account Destination number Enter the destination number or the user part of the SIP URI. The user part is the character string in front the @ character. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 329: Local Answering Machine

    – Recording a Call (page 360) – Performing Remote Access (page 366) – E-Mail (Seite 369) – Answering Machine List (Seite 380) – Voice Memos (Seite 390) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 330: Local Answering Machine

    Product Details) Proceed as follows for configuration: • Forwarding the caller to the answering machine. – Using the telephone • Taking over a call from the answering machine. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 331: Settings Configuration Manager Answering Machine

    Performing remote access. – Using the telephone Settings Configuration Manager Answering Machine Proceed as follows: • Using the Configuration Manager (page Settings > COMfortel > Answering machine) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 332 Listen-in with announcement: Switches listening-in on. The telephone's loudspeaker is already switched on when the announcement is played. Listen-in without announcement: Switches listening-in on. The telephone's loudspeaker is disabled when the announcement is played. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 333 If you record the call without the knowledge of the call partner, you make yourself liable to prosecution (breach of confidentiality of the spoken word). The selected announcement will be played back prior to call recording. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 334 DTMF codes: Remote access will be performed via DTMF codes. Remote access PIN 6-digit PIN (0..9,*,#) Requirements: • The telephone is not a system telephone on the PBX • Remote access is enabled COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 335 (Exception: selected account exchange line). Enter up to two quick remote access numbers. The following setting must also be made: Account quick remote access number Select the account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 336 If 99 has been entered, the recording time is unlimited. Recording time for door calls (1...99 minutes) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 337 Miscellaneous calls are used. Anonymous calls From contact External calls Internal calls COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 338 The answering machine cannot differentiate between scheduled calls, fallback subscribers, or unsuccessful attempts to connect calls, and normal internal calls, and so it takes all these calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 339 New messages are attached to e-mail notifications in *.wav format and then sent. Mark message as read If the messages have been sent successfully, they will be marked as read. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 340 Importing language file from the Internet Language file import > Import Requirements: • Existing Internet connection Note: Up to four language files can be stored and used simultaneously. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 341 Requirements: • An announcement file (*.wav) saved on the hard disk Import the announcement. Announcement Requirements: • At least one announcement The marked announcement will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 342: Settings Telephone Answering Machine

    New messages will be played back automatically after opening the answering machine list. Call information Date and time are played bacl before the message. Separator tone A separator tone is played back between messages. Listening-in COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 343 The call type acceptance can be configured depending on the call type. The system distinguishes between the following call types: 1. Anonymous calls: Does not transfer a phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 344 Call acceptance Announcement and recording: At the end, the caller hears the selected announcement and can then leave a message on the answering machine. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 345 If 99 has been entered, the recording time is unlimited. Recording time for door calls (1...99 minutes) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 346: Call Recording

    Automatic call recording ends immediately when a query call has begun. Every call will be recorded automatically. Call recording must be started manually. Announcement prior to call recording COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 347 The answering machine sends a notification to the e-mail address, that was configured in the telephone, when new message are present. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 348 Note: Remote access via voice control is only possible in German. Voice control and DTMF codes: Remote access will be performed via voice control and DTMF codes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 349 Remote access is enabled Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. (Exception: selected account exchange line). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 350 Language Note: Not available languages can also be uploaded in .fs format via the Configuration Manager. Select the language in which the announcement is to be played. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 351: Forwarding A Caller To The Answering Machine

    Forwarding a Caller to the Answering Machine Requirements: • Answering machine (optional, see chapter Important Information > Product Details) When you receive a call, proceed as follows: 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 352: Answering Machine Accepts Call - Adopting Call

    If the answering machine has already accepted the call, proceed as follows: 1. Pick up the receiver or press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 353: Function Key For Readiness

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 354: Function Key For Message Forwarding Via E-Mail

    Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 355 Local Answering Machine Function Key for Message Forwarding via E-Mail decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 356: Function Key For Call Acceptance Rules

    Additional settings for this function key are described in the following. Acceptance behaviour Announcement and recording: The caller hears the announcement selected at the end and can then leave a message on the answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 357 External calls: caller is an external subscriber Internal calls: caller is an internal subscriber Door calls: caller is any door Any calls: Any caller Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 358: Announcement Settings In The Telephone

    ( To set the new announcement as the default announcement, tap on . If you press , the announcement is no longer used as the default announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 359 Select announcement > > Edit name Enter the announcement name. Delete annuncement Requirements: • At least one announcement Select announcememt > The marked announcement will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 360: Recording A Call

    Alternatively, during a call, proceed as follows: 1. Tap on to start recording the call. 2. Tap on to stop recording the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 361 Local Answering Machine Recording a Call Notes: Recordings whose recording time is shorter than 1 second are not saved. Call recording ends immediately when a query call has begun. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 362: Function Key For Starting Call Recording

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 363: Function Key For Automatic Call Recording

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 364: Remote Access Variants

    Using quick access is not appropriate if you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, subscriber call forwarding on no reply). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 365: Configuring Remote Access

    4. If you want the answering machine to notify you as soon as a new message is present, configure message forwarding and switch it on when required. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 366: Performing Remote Access

    (REMOTE.WAV) and can start remote access (without entering the PIN). 2. To start the remote access during the announcement, enter the following DTMF numbers: * Remote access PIN # COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 367 *99: Records a voice memo. Ring off to save the memo or press #. To cancel, press *. Note: This request is currently not available with voice control. Auflegen: Ends remote access. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 368: Function Key For Remote Access

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 369: E-Mail

    – Using the Configuration Manager (page Settings > COMfortel > E- mail > Outgoing e-mail server) – Using the telephone (page > Settings > COMfortel > More > E- mail) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 370: Settings Configuration Manager E-Mail

    The user-defined language template has the boilerplates described above, in the relevant language, and can be configured by the user. Language Template (Language): The language template cannot be confi- gured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 371 Language template management, select a boilerplate in the list field in the middle of the line and then click View. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 372 Note: The user-defined language template will be exported entirely. Therefore, it is not necessary to specifically select a boilerplate. Import logo Requirements: • A logo (*.jpg) saved on a data storage device (PC) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 373 Enter the address of the SMTP outgoing e-mail server (server or IP address). You can obtain the address of the outgoing e-mail server from your e-mail provider or you can read it up in the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 374 Enter the username. In most cases, the complete e-mail address of the sender must be entered. You will obtain further information about this from your e-mail provider. Password Requirements: • Username/password was selected as authentification type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 375 Enter the e-mail address of the recipient. Send test e-mail Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 376: Settings Telephone E-Mail

    The user-defined language template has the boilerplates described above, in the relevant language, and can be configured by the user. Language Template (Language): The language template cannot be confi- gured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 377 Enter the port number of the outgoing e-mail server. You can obtain the port number from your e-mail provider or read it up in the Internet. AUTHENTICATION Authentication type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 378 Enter the authentication password. It is the password of the sender‘s e-mail account. Send e-mail in html format E-mail will be formatted and send in html format. Thus, an e-mail can also contain e. g. images and hyperlinks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 379 Enter the e-mail address of the recipient. Send test e-mail Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 380: Answering Machine List

    The Message key LED shows you that there are recordings present in the answering machine list. LED signalling on the message key: No recordings present. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 381 Apps > Settings > COMfortel > Answering machine, the new recordings are played back automatically, in sequence, after you open the answering machine list. The latest recording is played first. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 382 Sends the recording to the e-mail address entered for e-mail notifi- cation. Moves the recording to the archive. Fetches the recording from the archive. Marks the recording as already listened to. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 383: Listening To Recordings (Messages, Voice Memos And Call Recordings)

    All entries: Displays all the entries saved in the answering machine list. Messages only: Only displays the messages saved in the answering machine list. Voice memos only: Only displays the voice memos saved in the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 384: Forwarding Recordings (Messages, Voice Memos And Call Recordings) Via E-Mail

    Forwarding Recordings (Messages, Voice Memos and Call Recordings) via E-Mail From the answering machine recordings can be forwarded via e-mail with the settings made for e-mail notification. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 385 Call recordings only: Only displays the call recordings saved in the answering machine list. Archive: Displays the answering machine list archive. 3. Select a recording. 4. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 386: Dialling From The Answering Machine List

    Archive: Displays the answering machine list archive. Announcements: Displays the saved and free announcements for the answering machine. Record voice memo: Starts the recording of a voice memo. 3. Select a message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 387: Deleting Recordings (Messages, Voice Memos And Call Recordings)

    Voice memos only: Only displays the voice memos saved in the answering machine list. Call recordings only: Only displays the call recordings saved in the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 388: Function Key For The Answering Machine List

    Simply pick up the receiver to take the call. yellow The answering machine's capacity has exceeded the warning threshold. yellow The answering machine is full. (blinking) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 389 Using the Configuration Manager by selecting TAM open • Using the telephone by selecting TAM open Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 390: Voice Memos

    3. Record your voice memo: • Speak into the telephone's microphone. • Alternatively, pick up the receiver and speak into its microphone to improve the sound quality of the voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 391: Listening To Voice Memos

    4. Tap on 5. Select one of the following options: Interrupts the recording playback. Jumps backwards 5 seconds when the recording is being played back. Ends the recording playback. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 392: Function Key For Recording Voice Memos

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting TAM voice memo • Using the telephone by selecting TAM voice memo COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 393 The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 394: E-Mail And Instant Messaging

    It also tells you how to send and receive instant messages with the Instant Messaging app. Topics – E-Mail Account (page 395) – E-Mail (page 400) – Instant Messaging (page 403) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 395: E-Mail Account

    3. Enter the password in the Password entry field. Note: If you set up another e-mail account, you can define the new account as the default account for new e-mails. 4. Tap on Next. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 396 The Inbox of the e-mail account is opened and the account is synchro- nised. You can now use this account to send and receive e-mails. 8. Tap on Next. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 397: Configuring An E-Mail Account

    You can also use the e-mail app on the telephone to make multi-account settings for all your e-mail accounts. Proceed as follows: • Using the telephone 1. Tap on Apps > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 398 11. Only if e-mail notification is switched on: Tap on Ringtone and select a ringtone for notifications from the list field. 12. Tap on Incoming settings and make the settings for the incoming mail server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 399: Removing An E-Mail Account

    Note: When you delete an account, all the messages, contacts and other data associated with it are also deleted from the telephone. 4. Tap on Remove account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 400: E-Mail

    Note: When the Inbox is open, tap on to display other folders for an e-mail account, e.g. the draft or sent folders. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 401: Writing And Sending E-Mails

    5. Tap on Send. Writing and Sending E-Mails Proceed as follows: • Using the telephone Requirements: • A set up e-mail account 1. Tap on Apps > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 402 If you want to send the e-mail later, press the Menu key and then tap on Save. To discard the e-mail, press the Menu key and then tap on Discard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 403: Instant Messaging

    4. In the Send via number list field, select the number. 5. In the Notification tone list field, select the desired notification tone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 404: Reading And Replying To An Instant Message

    Proceed as follows: • Using the telephone Requirements: • Configured Instant Messaging app 1. Tap on Apps > Instant Messaging. The last page displayed (conversation or message list) opens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 405: Writing And Sending An Instant Message

    1. Tap on Apps > Instant Messaging. The last page displayed (conversation or message list) opens. 2. Only for an opened conversation: Tap on to display the message list COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 406 E-Mail and Instant Messaging Instant Messaging 3. Tap on 4. Enter the message in the Message entry field. 5. Tap on Send. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 407: Voice Mailboxes On The Pbx

    Notification via E-Mail (page 422) – Remote Access (page 424) – Message List (Seite 429) – Announcements (page 442) – Voice Memos (Seite 446) – Archive (page 452) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 408: Voice Mailbox

    If the local answering machine and a voice mail/fax box are both enabled on a subscriber's telephone and the data storage device is plugged in, it is the local answering machine that accepts the incoming calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 409 Switching notification via e-mail on/off). – Using the telephone (page > Functions > VMB e-mail) • Switching remote access on/off. – Using the telephone (page > Functions > VMB remote access) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 410: Settings Configuration Manager Voice Mail And Fax Boxes

    You are told when the call was received before the message is played. Separator tone You will hear a tone after each message if you listen to several new messages. This makes it easier to identify the individual messages. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 411: Settings Telephone Voice Mail And Fax Boxes

    You are told when the call was received before the message is played. Separator tone You will hear a tone after each message if you listen to several new messages. This makes it easier to identify the individual messages. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 412: Signalling Of Fax Boxes

    Press the key that was generally assigned for VMB automatic mode to switch on automatic operation for a voice mail/fax box that has not yet been selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 413 Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting VMB automatic mode • Using the telephone by selecting VMB automatic mode COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 414: Readiness

    Note: You can also switch readiness on and off remotely. Proceed as follows: • Using the telephone (function key or > Functions > VMB readiness) Operation Switching readiness on or off. Readiness COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 415: Function Key For Readiness

    The readiness of a voice mail/fax box that is defined as permanently enabled is temporarily switched on. The readiness of a voice mail/fax box that is defined as temporarily enabled is permanently switched on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 416 Readiness Selection of the account Account permanently: permanently enable the box temporary: temporarily enable the box until the configuration is switched by the PBX VMB number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 417: Deputy Function

    The deputy function has been configured for the voice mailbox in the • Recorded announcement for the voice mailbox Operation Switch the deputy function on or off. VMB number Enter the voice mailbox number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 418: Function Key For The Deputy Function

    Using the Configuration Manager by selecting VMB Deputy • Using the telephone by selecting VMB Deputy Notes: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 419: Message Forwarding

    PBX when new messages arrive. Proceed as follows: • Using the telephone (function key or > Functions > VMB message fwd.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 420: Function Key For Message Forwarding

    LED signalling on the key: green Message forwarding for the voice mailbox is enabled (for a defined assignment). Message forwarding is disabled. The function key has no defined assignment. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 421 Number of the voice mailbox which is to be switched with the function key. VMB number Enter the substitute's number. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 422: Notification Via E-Mail

    Press the key generally assigned for VMB e-mail to enable, disable or switch notification via e-mail for a voice mail/fax box that has not yet been selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 423 Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed Account Selection of the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 424: Remote Access

    Proceed as follows: • Using a character string on an external telephone • Using a character string on an internal telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 425 7 Deletes the message currently being replayed. 8 Ends playback. * 10: Disables the voice mailbox. * 11: Enables the voice mailbox. * 20: Enables you to record and change to different announcements. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 426 By pressing the key, you can initiate a callback to the caller's number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 427: Function Key For Remote Access

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 428 Voice Mailbox Account Selection of the system telephony account VMB number Enter the phone number of the voice mailbox which is to be switched with the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 429: Message List

    The telefaxes are numbered consecutively. The last/ latest telefax is assigned the number 1. From the message list you can also access the following functions: • Call up the fax box archive COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 430: Opening The Message List Of A Voice Mailbox

    Status Info widget. 1. Press the Message key. This displays the available lists (this function is skipped if the other lists are empty). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 431 5. Select one of the following options: Starts the recording playback. Distributes the recording to another voice mailbox. Moves the recording to the archive. Fetches the recording from the archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 432: Opening The Message List Of A Fax Box

    No new messages are present. Only recordings that have already been listened to are present. The fill level of a fax box has exceeded the warning threshold and has already been acknowledged. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 433 Saves the telefax to the telephone. Distributes the telefax to another fax box. Moves the telefax into the archive. Fetches the telefax from the archive. Marks the telefax as already downloaded. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 434: Listening To Messages

    Archive: Displays the voice mailbox archive. Announcements: Displays the saved and free announcements for the voice mailbox. Record voice memo: Starts the recording of a voice memo. 3. Select a message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 435: Distributing Messages

    1. Open the message list of the voice mail/fax box. 2. Only for voice mailboxes: In the list field on the left, above the message list, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 436 6. Select one of the following options: Move: Moves the message to the selected voice mail/fax box. Copy: Copies the message to the selected voice mail/fax box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 437: Dialling From The Message List

    Record voice memo: Starts the recording of a voice memo. 3. Select a message. 4. Tap on The phone number of the caller who left the message is called. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 438: Sending A Telefax As E-Mail

    Sent faxes: Displays only the sent telefaxes. Received faxes: Displays only the received telefaxes. Archive: Displays the archive of the fax box. 3. Select a message. 4. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 439: Deleting Messages From The Message List

    All faxes: Displays all telefaxes saved in the message list. Sent faxes: Displays only the sent telefaxes. Received faxes: Displays only the received telefaxes. Archive: Displays the archive of the fax box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 440: Function Key For Opening A Message List

    Simply pick up the receiver to take the call. yellow The fill level of the specified voice mail/fax box has exceeded the warning threshold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 441 Additional settings for this function key are described in the following. Account Selection of the system telephony account. Destination number Enter the phone number of the box which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 442: Announcements

    5. Tap on , to start the recording. You now see the entry field in which you enter the announcement's name. 6. Enter a name for the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 443: Switching Your Own Announcement On/Off

    Proceed as follows: • Using the Configuration Manager on the PBX (see Instructions for the PBX). • Using the telephone Requirements: • You have recorded your own announcement COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 444: Deleting An Existing Announcement

    Deleting an Existing Announcement Proceed as follows: • Using the Configuration Manager on the PBX (see Instructions for the PBX) • Using the telephone 1. Press the Message key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 445 3. In the list field on the left, above the message list, select the Announcements option. 4. Select the announcement you want to delete. 5. Tap on to delete the recording. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 446: Voice Memos

    • Alternatively, pick up the receiver and speak into its microphone to improve the sound quality of the voice memo. 4. Tap on to stop recording the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 447: Listening To Voice Memos

    Ends the recording playback. Jumps forwards 5 seconds when the recording is being played back. Deletes the selected recording. Ends the recording playback and closes the menu. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 448: Distributing Voice Memos

    5. Select one of the following options: Move: Moves the voice memo to the selected voice mailbox. Copy: Copies the voice memo to the selected voice mailbox. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 449: Deleting Voice Memos

    Press the key generally assigned for VMB voice memo to open a dialogue where you can select the voice mailbox in which you want to record a voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 450 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Selection of the system telephone account VMB number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 451 Voice Mailboxes on the PBX Voice Memos phone number of the voice mailbox which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 452: Archive

    Using the telephone 1. Open the message list of the voice mail/fax box. 2. In the list field on the left, above the message list, select the Archive option. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 453: Deleting Messages From The Archive

    2. In the list field on the left, above the message list, select the Archive option. 3. Tap on the message. 4. Tap on to delete the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 454: Settings

    Language on the Telephone (page 612) – App Accounts (page 613) – Date and Time (page 616) – Telephone Information (page 621) – External Control (page 623) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 455: Providers And Pbxs

    PBXs connect different internal end devices with different public telecoms networks, enabling users to make external and internal calls. The PBXs make different ports/interfaces available for this. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 456: Management Configuration Manager Providers And Pbxs

    COMpact 4000, COMpact 5000/R: 6.4D • COMmander 6000/R/RX: 6.0C Management Configuration Manager Providers and PBXs Proceed as follows: • Using the Configuration Manager (page Settings > Providers & PBXs) New provider/PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 457 Select and import a provider profile (*.xml) via the PC from a data storage device. Note: Hereby, a new provider will be created with the profile data. The profile itself will not be saved. Delete COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 458: Management Telephone Providers And Pbxs

    All providers and PBX in the list will be deleted. Note: Touch and hold the provider/PBX name to individually delete or edit the provider/PBX or to reregister all accounts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 459: Settings Configuration Manager Providers And Pbxs

    Auerswald PBX sub system IPv4 * profile not selected Public exchange (Internet VoIP provider): Selects VoIP provider as the type. PBX: Selects PBX as the type. Domain Requirements: • Set DNS server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 460 An internal network is usually protected from external manipulation by, for example, a firewall integrated in the router. Without NAT Keep Alive, the firewall's security functions will defend you against attempted accesses from the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 461 Received manually: Enables you to enter an outbound proxy. If the Received manually option has been selected, additonal entries must be made: Outbound proxy IP/URL Enter outbound-Proxy IP/URL. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 462 STUN server set up for the provider/PBX, if the Enabled with STUN option has been selected • If the checked option has been selected: the registrar enabled for the provider/PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 463 STUN server set up for the provider/PBX, if the Enabled with STUN option has been selected • If the checked option has been selected: the registrar enabled for the provider/PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 464 As a rule, this is reported with error message 503 during SIP registration. If this problem occurs, we recommend you reduce the value (e.g. to 180). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 465 RTP might help. Important: Each port forwarding is a security risk. For this reason, we recommend you use this function only if absolutely necessary. SIP port (1...65535) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 466 In this case, you should disable the SIP session timer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 467 • Set PBX Account: Fingerprint for SIPS certificate . Enter finger- print. • Set SIP account: Import certificate . Import certifcate from the hard disk. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 468 Important: If encryption is enabled by SIPS, the TCP transport protocol is used. Manual settings are overwritten. UDP: UDP is used. TCP: TCP is used. DTMF signalling COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 469 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 470 Jitter buffer size entry in milliseconds (duration of the audio signal). Lower values: A lower number of RTP packets can be cached in order to buffer disruptions or to compensate for them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 471 (VoIP provider, other PBX in the sub-system operation, external VoIP subscriber) does not support the encryption of call data by SRTP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 472 (public exchange). Tap on to display the list of internal contacts. Only internal telephone numbers can be dialled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 473 InterCom announcement: The keypad sequence is required to make an InterCom announcement. InterCom announcements can also be made on accounts where the telephone is not used as system telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 474 Call Through via VoIP. Caution: If you have selected this option, your telephone and your PBX are vulnerable to attacks, for example by transmission of a phone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 475 Optional: is not transferred by all providers. User Provided Name: Caller's name in plain text. Optional: is not trans- ferred by all providers. Internationalise unknown phone numbers COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 476 (without international prefix (number), e.g. 44). – With area code (05306): The called phone number is sent to the provider without a country code. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 477 – No display text: If calling line identity restriction is enabled, no display text is sent to the called phone number by the provider COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 478 – Custom: Uses user-defined settings for number presentation. Notes: The Custom option requires additional settings: From Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. P-Preferred-Identity COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 479 An alert info can be entered for the following call types: Internal calls Internal priority calls External calls Group calls Alarm calls Wake-up calls Door calls Silent calls User-defined call type (up to 5 different call types) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 480: Settings Telephone Providers And Pbxs

    VoIP address. The VoIP address of a subscriber consists of the VoIP number and the domain, separated by the @ character: <subscriber>@domain. Network interface type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 481 SIP port set up in the provider's/PBX's confi- guration. REGISTER requests are sent to the registrar .Additional entries must be made: Registrar address COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 482 Outbound Proxy port (1...65535) Enter outbound proxy port. Note: You will find an overview of the PBX ports in the Configuration Manager of the PBX under Overwievs > Ports. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 483 In this case, you should disable the SIP session timer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 484 TCP, e.g., HTTP (WWW), SMTP/POPS (e-mail), etc. Important: If encryption is enabled by SIPS, the TCP transport protocol is used. Manual settings are overwritten. UDP: UDP is used. TCP: TCP is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 485 • Set PBX Account: Fingerprint for SIPS certificate . Enter finger- print. • Set SIP account: Import certificate . Import certifcate from the hard disk. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 486 SIP-aware router which performs NAT traversal. Enabled with STUN : NAT traversal is performed by the provider/PBX. To achieve this, you must also enter a STUN server under Settings. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 487 SIP-aware router which performs NAT traversal. Enabled with STUN : NAT traversal is performed by the provider/PBX. To do this, you must also specify a STUN server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 488 RTP might help. Important: Each port forwarding is a security risk. For this reason, we recommend you use this function only if absolutely necessary. NAT keep alive COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 489 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 490 Here, you must select how the DTMF signalling is to be transmitted. This is critically depened on the provider and the transmission path. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 491 Greater values: A greater number of RTP packets can be cached in order to buffer disruptions or to compensate for them. SRTP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 492 (e. g. 0 or **). Such PBXs automatically detect whether exchange line access is required or not. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 493 PBXs. Enter the exchange line access number. When used as a system telephone the exchange line access number is automatically transferred from the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 494 Intercom hands-free calling at a destination which does not support automatic call acceptance. Alarm confirmation: The keypad sequence is required to acknowledge an alarm call with the keypad. Wainting loop: For moving into the waiting loop. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 495 As described in RFC3325: Selects a phone number evaluation method in accordance with RFC 3325 (http://www.ietf.org/RFC/rfc3325.txt). This method of evaluating phone numbers is used if the number presentation is guaranteed by security mechanisms. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 496 Internationalise unknown phone numbers Phone numbers which are not transferred in the usual format: (e. g. +445306… or 00445306…) are converted into this format. Number presentation (outgoing) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 497 Note: Your own phone number is automatically converted into the selected format. If you have entered your own phone numbers in the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 498 "user anonymous" is sent to the called phone number by the provider. • Manner of number presentation : Range in which the provider expects to receive phone numbers from the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 499 Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. P-Preferred-Identity Settings for setting up the "P-Preferred-Identity" header. Call type determination via alert-info COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 500 An alert info can be entered for the following call types: Internal calls Internal priority calls External calls Group calls Alarm calls Wake-up calls Door calls Silent calls User-defined call type (up to 5 different call types) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 501: Accounts

    Proceed as follows for configuration: • Configuring and setting accounts. – Using the Configuration Manager (page Settings > Accounts) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 502: Management Configuration Manager Accounts

    VoIP provider • Knowledge of the Authentication ID assigned by the VoIP provider, if required A new account will be added to the account list. Delete COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 503: Management Telephone Accounts

    All accounts in the list will be deleted. Note: Touch and hold the account name, to individually delete, edit, register the account or set it as default. Register account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 504: Settings Configuration Manager Account

    Settings Configuration Manager Account Proceed as follows: • Using the Configuration Manager (page Settings > Accounts > Configure) Account settings Account name Enter account name. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 505: System Telephone

    Targeted exchange line access • Group • Group function off • Configuration Switchover • Relay • Call forwarding for external subscribers • Announcement before answering for group • Door function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 506 This account will be used as the default account. To use this account, it has to be selected manually. Take over the default account from the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 507 PBX, the password that is entered in the configuration of the PBX). If no password was entered in the PBX, no entry must be made. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 508 At least one provider/PBX profile has already been set up Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. Select the provider/PBX. DDI main number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 509 The DDI (Direct Dial In) is the extension number for dialling directly to a specific subscriber on a telephone system. Example: In the number 0 53 06 / 92 00 - 700, 700 is the Direct Dial In number (DDI) for the Auerswald info- line.
  • Page 510 Requirements: • Knowledge of the VoIP provider's subscription URI Important: The BLF resource list subscription function (BLF according to RFC 4662) is currently not available on PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 511 Announcement: The caller's system telephone can be programmed to switch on the microphone in addition to the loudspeaker (hands-free) so that a person nearby can speak with the caller using this intercom system COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 512 DDI (Direct Dial In): Direct dialling to the DDI main number MSN (subscriber number): multiple subscriber number took on from an ISDN to a VoIP connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 513 If remote access is enable, this option has no effect. Announcement Default announcement: A default announcement is used. Own announcement: An own-recorded announcement is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 514 Enter the number for fetching messages Note: This phone number is used to fetch messages, by pressing the message key and, if required, a function key to which the MWI function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 515 VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 516: Settings Telephone Account

    At least one provider/PBX profile has already been set up Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. Select the provider/PBX. System telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 517 To operate this as a system telephone, you require one of the following PBXs: • COMpact 4000 • COMpact 5010 VoIP • COMpact 5020 VoIP • COMpact 5000/R • COMmander 6000/R/RX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 518 Enter username (username of the VoIP provider or, if the telephone is connected to the PBX, the internal number (MSN) that is entered in the configuration of the PBX). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 519 Enter authentication ID. If the VoIP provider did not assign an authentication ID, or the telephone is connected directly to the PBX, no entry must be made. Country and area code Area code Country Country code COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 520 SIP trunking: It is the same as a PTP connection with Direct Dial In option. The VoIP provider assigns a main number with Direct Dial In (DDI), e. g. 92 00 - 0. DDI main number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 521 The DDI (Direct Dial In) is the extension number for dialling directly to a specific subscriber on a telephone system. Example: In the number 0 53 06 / 92 00 - 700, 700 is the Direct Dial In number (DDI) for the Auerswald info- line.
  • Page 522 Announcement: The caller's system telephone can be programmed to switch on the microphone in addition to the loudspeaker (hands-free) so that a person nearby can speak with the caller using this intercom system COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 523 DDI (Direct Dial In): Direct dialling to the DDI main number MSN (subscriber number): multiple subscriber number took on from an ISDN to a VoIP connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 524 If remote access is enable, this option has no effect. Announcement Default announcement: A default announcement is used. Own announcement: An own-recorded announcement is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 525 Enter the number for fetching messages Note: This phone number is used to fetch messages, by pressing the message key and, if required, a function key to which the MWI function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 526 VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 527: Function Key For Use Of An Account

    Using the Configuration Manager by selecting Account readiness • Using the telephone by selecting Account readiness Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 528: Network

    – Using the telephone (page > Settings > Ethernet > Bluetooth) Settings Configuration Manager Ethernet Proceed as follows: • Using the Configuration Manager (page Settings > Network > Ethernet) Ethernet DHCP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 529 These addresses have no validity on the Internet; this means that data packets with this sender type or recipient address cannot be transported on the Internet. However, they can be used in local networks without restriction. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 530 IP address. This service is provided by DNS servers at the various Internet service providers or by upper domain servers. DNS server 2 (optional) VLAN settings COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 531 You can connect a non-VLAN-enabled device, such as a PC, to the telephone's external port (PC LAN port) and add this device in the external port VLAN. VLAN internal port COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 532 Enter VLAN priority of the internal port (lowest priority) to (highest priority). VLAN gateway Requirements: • Enabled VLAN Important: Assign different values to the VLAN-ID internal port and the VLAN-ID external port. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 533 Settings > Date and Time). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 534 Import the OpenVPN certificate as a part of the OpenVPN structure. OpenVPN certificate deleting Requirements: • OpenVPN certificate saved in the Configuration Manager Delete the existing OpenVPN certificate. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 535 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 536 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). RTP port range (64...256) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 537 Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 538 Example Example: IP address 196.168.0.240 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) IP black and whitelist Delete COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 539: Settings Telephone Ethernet

    IP address is received automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 540 IP address is considered a part of the network address. If a bit is not set in the subnet mask, the corresponding bit in the IP address is COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 541 DNS server 2 (optional) VLAN settings VLAN internal port, VLAN gateway: • All data packets are forwarded, unchanged, between the ports (POE port, PC port and internal port). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 542 PC data from voice data and give them different priorities. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 543 The external port is placed in a separate VLAN. All data packages are forwarded to the external port. The following entries must also be made: VLAN ID external port (1...4094) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 544 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 545 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). RTP port range (64...256) Enter RTP port range. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 546 Settings > Date and Time). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 547: Vpn Settings

    When you restart the telephone, the time will be reset unless it is updated automatically by a time server (NTP server). As data packets are given a time stamp when they are encrypted, it is important that the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 548 IPsec Xauth RSA • IPsec Hybrid RSA Options for PPTP VPN: • PPTP Server address Enter server address. For some VPN types additional settings must be made. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 549 Existing connection to the correspondign server Tap on the profile name to disconnect the server. Deleting/editing VPN profile Touch and hold the profile name to edit or delete the profile. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 550 Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. IP whitelist > ADD TO ENTRY LIST Important: To set the IP whitelist, contact the system administrator. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 551 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) IP blacklist IP whitelist Requirements: • Enabled blacklist and whitelist settings COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 552: Settings Bluetooth (Only Comfortel 3600 Ip)

    Note: In sensitive areas, in which the use of Bluetooth is generally prohi- bited, you can also remove the Bluetooth dongle from the telephone, in addition to switching Bluetooth off. Using the Configuration Manager Bluetooth Bluetooth is enabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 553: Function Key For Bluetooth

    Using the Configuration Manager by selecting Bluetooth • Using the telephone by selecting Bluetooth Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 554: Sounds

    (list of priorities). The caller is always identified first. If no specific sound has been assigned to the caller, the ringtone for the call type is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 555 2. The ringtone defined for a particular group number, if the group is called 3. The ringtone defined for the group call type, if an undefined group is called 4. The ringtone defined for the door call call type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 556: Settings Configuration Manager Sounds

    Using the Configuration Manager (page Settings > Device > Sounds) Volumes Volumes Requirements: • Silent mode disabled Move the regulator to individually set the phone ringtone, media, alarm and the gain headset microphone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 557 The ring signal will be switched off during call if a gesture (e. g. waving) is made in front of the proximity sensor. The ringer goes on, even on user proximity. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 558 Settings for special groups Settings for special groups > Configure A specific ringtone can be assigned to each group. Group number Enter the corresponding group number. Phone ringtone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 559: Settings Telephone Sounds

    Note: You can add additional ringtones to the telephone. To do this, use the file manager (see chapter Settings > File Manager) and save the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 560 The touching of buttons, symbols etc. on the display is signalled by a tone. More Headset ringer The ringing/signalling is headset-specific. Wired headset: The ringtone melody of the telephone will be forwarded to the headset. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 561 Group calls (calls intended for a group) • Alarm calls • InterCom • Wake-up calls • Door calls • User-defined call types (up to 5 different call types) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 562: Settings Ringtone

    Select the waiting field tone or no tone at all. Settings ringtone Proceed as follows: • Using the telephone (page > Functions > Ringtone) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 563: Function Key For The Ringtone

    Using the Configuration Manager by selecting Ringtone • Using the telephone by selecting Ringtone Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 564: Display

    Using the Configuration Manager (page Settings > Device > Display) Brightness Display off Display will be switched off in power save mode. Display will be dimmed in power save modede. Automatc brightness (COMfortel 3600 IP) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 565: Led Settings

    The different telephone states can be set (e. g. missed calls, new messages, etc.). Configure which telephone state is to be signalled or if the signalling shall be switched off completely. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 566 Then, the display no longer reacts on touch. If not automatically is selected, the telephone will not automati- cally be set into the idle state. Configuration-dependent idle state Configuration ID COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 567: Settings Telephone Display

    LEDs are inactive (exception: message LED for missed calls). Settings Telephone Display Proceed as folllows: • Using the telephone (page > Settings > Device > Display > (More)) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 568 Then, the display no longer reacts on touch. If not automatically is selected, the telephone will not automati- cally be set into the idle state. Sleep mode off COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 569 Select the display profile. The display profile can be configured to customise the viewing angle of the display to make it easier to read if the device is being used on a table or mounted on a wall. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 570 Enter the configuration ID of the configuration. Note: To switch off the configuration-dependent idle state, delete the configuration ID in the Configuration-ID entry filed and click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 571 Show alerting, calls and new messages: Indicates the status of the call and new messages. Off: LED is always switched off. Registration status display for VoIP subscribers COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 572: Function Key For The Idle State (Sleep)

    If the power save mode is enabled, it will be switched on together with the idle state ( Apps > Settings > Device > Display > More > Power save mode behaviour). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 573 The function can only be assigned to a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 574: Apps, Running Services And Storage Use

    On storage medium: Apps installed on the data storage device • Running: Active oder buffered services running in the telephone‘s RAM • All: All apps on the telephone App name COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 575 End: Ends the active service • Report: Sends an error report to the service provider Note: You can view more detailed information about a service under Services and Processes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 576: Emergency Numbers

    The emergency numbers you set up in the telephone are not synchro- nised with the PBX‘s telephone book. Emergency number Enter the emergency number. Name of emergency number Enter the emergency number name. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 577 Select the account. Note: When selecting a phone number, any account assigned to that number will only be used if you dial a phone number using the Contacts app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 578: Location

    Note: You can find out your exact location from the relevant Internet sites or with a GPS receiver or smart phone. The following entries must be made: Latitude Enter the latitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 579: Settings Telephone Location

    The location information may be used by Apps that were given permission. To set the location, the following entries must be made: Latitude Enter the latitude. Longitude Enter the longitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 580 Settings Location Altitude Enter the altitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 581: File Manager

    Managing Data in the File Manager Create folder A new folder will be created. Delete folder The selected folder will be deleted. Rename folder The selected folders can be renamed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 582 The selected folder or file will be zipped. When zipping a file, you must also enter a file name. Unzip The selected *.zip folder or *.zip will be unzipped. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 583: Ip Camera

    > People > contact name > Menu key > Options > DTMF signal open door/light) • Configuring a function key for an IP camera. – Using the Configuration Manager (page > Function keys) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 584: Management Configuration Manager Ip Camera

    You can only restore deleted IP cameras if you have backed up their data to the data storage device in the telephone. The marked IP camera will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 585: Management Telephone Ip Camera

    All IP cameras will be deleted. Note: Touch and hold an IP camera name, to individually delete or edit the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 586: Settings Configuration Manager Ip Camera

    IP camera to the telephone. Notes: If the only one image image frequency is selected, only one picture is sent and the display is not updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 587 The image of the IP camera will only be displayed in the telephony app during an incoming call. The image of the IP camera will be displayed in the telephony app and in the IP camera app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 588 Enter the user. You will find the user in the operation guide of the IP camera. Password Enter IP camera password. You will find the password in the operation guide of the IP camera. IP camera Motion Detection Motion Detection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 589 Note: You must make a number of camera-specific settings before you can use your telephone to control the IP (see PTZ interface documentation for the IP camera). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 590: Settings Telephone Ip Camera

    Enter the IP camera name. IP/URL Enter the IP cameras IP address or URL. Image scale in % (10...400) Enter the image scale to enlarge or minimize the image. Image frequency COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 591 The image of the IP camera will be displayed significantly minimized. Centre image The displayed image section is being centred. The image section is being displayed starting from the upper left-hand corner of the camera picture. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 592 IP camera ACCESS DATA User Enter the user. You will find the user in the operation guide of the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 593 IP (see PTZ interface documentation for the IP camera). You will find the URL in the instructions of the IP camera. Motion Detection Motion Detection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 594: Function Key For An Ip Camera

    LED. LED signalling on the key: green The IP camera app is switched on. The IP camera app is switched off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 595 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. IP camera Selection of the IP camera COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 596: Permissions

    Change permission level) Proceed as follows for configuration: • Setting permissions for settings. – Using the Configuration Manager (page Settings > COMfortel > Permissions > Permissions for settings) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 597: Settings Configuration Manager Permissions

    The permission settings are only accessible if you are logged in? as administrator. If no sub-administrator or administrator is configured on the? telephone, users can make all settings and use all functions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 598 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 599: Settings Telephone Permissions

    Using the telephone (page Settings > COMfortel > More > Permis- sions for settings/Permissions for functions) Permissions for settings Permissions The telephone can be protected against unauthorised use by configuring permissions for making settings and using functions COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 600 Select the permission level (administrator, sub-administrator, user) for the following settings: Bluetooth Network Accounts, Providers & PBXs Apps Security Sync Update & provisioning Date & time IP camera Backup & reset E-mail COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 601 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). Exchange/lines Availability Call fwd.: MSN/DDI Boss/secretary Gropus InterCom Door/relay Configurations Voice mailbox Answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 602: Function Keys

    If you press a speed dialling key while the telephone is in the idle state, it automatically picks up a call (when headset is in use) or switches the telephone to hands-free operation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 603: Settings Telephone Function Keys

    The caller will be displayed initially. Settings Telephone Function Keys Proceed as follows: • Using the telephone (page > Settings > COMfortel > More > Function keys) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 604 Automatic pick-up acts via a speed dialling key and a pick-up key with defined destination. The connection will be established instantly after pressing the key The caller will be displayed initially. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 605: Security

    Using the Configuration Manager (page Settings > Personal > Security) Apps Installation of apps from unknown sources The telephone can allow the installation of apps from unknown sources (e. g. App Shop, websites, e-mails, etc.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 606: Settings Telephone Security

    The installation of apps from unknown sources is alllowed. Settings Telephone Security Proceed as follows: • Using the Telephone (page > Settings > Personal > Security) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 607 4 characters. Enter own password to disable the screen lock. Screen lock with PBX user password : Enter PBX user password to disable the screen lock. Automatic screen lock Requirements: • Disabled screen lock COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 608: Device Administrators

    Notes: For information about the device administrators contact your system administrator. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 609 • To protect your telephone and your personal data, we strongly recommend you only download apps and files from trust- worthy sources. Unknown sources COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 610 Select the credentials and confirm the activation/deactivation in the dialogue. With the activation of the corresponding apps, they will be granted access to the credentials of the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 611 Select the certificate use. Subsequently, the certificate is saved in the telephone's credential storage and can then be used, for example, to establish a secure network connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 612: Language On The Telephone

    > Settings > User > Language and input) Settings Configuration Manager Telephone language Language Select the telephone language. Settings Telephone Telephone Language Language Select the telephone language. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 613: App Accounts

    Auerswald Upgrade-Center for a fee (see Service and Maintenance > Extending the Telephone Functionality). Proceed as follows for configuration: • Managing app account (adding, deleting, synchronizing). – Using the telephone (page > Settings > Accounts) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 614: Add Account

    When disabling the synchronisation, data that was synchronised in the telephone so far will not be deleted. Data of the selected account element will be synchronised. Manual synchronization Account name > > Sync now COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 615 Account name > > Remove account Note: Deleting an account also deletes all its messages, contacts and other data from the telephone. The selected account will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 616: Date And Time

    > Settings > System > Date & time) Settings Configuration Manager Time and Date Proceed as follows: • Using the Configuration Manager (page Settings > System > Date & Time) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 617 12-hour format is selected. The following settings must additonally be made: Time indication • am: Time applies to morning. • pm: Time applies to afternoon. Select time zone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 618: Settings Telephone Time And Date

    COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 619 Select time zone Note: If you change the time zone, the time stamp used for data on the telephone is modified to suit the new time zone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 620 Select the correct time zone to ensure that all data on the telephone that has a time stamp, such as calendar entries or e-mails, is displayed with the correct time. Select date format Select the date format. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 621: Telephone Information

    Build number • Bootloader CPU board Proceed as follows: • Using the Configuration Manager (page Information) • Using the telephone (page > Settings > System > About phone) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 622: Using The Configuration Manager

    • Licence Information: Information about the licences. Using the Telephone Phone status Tap on a telepohone information in the selection list to open further infor- mation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 623: External Control

    HTTP-Requests from a HTTP Client. Action URLs initiate an action in the telephone (e. g. a restart of the telephone). Requirements: • In the telephone enabled Receiving of Action URLs check box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 624 Factory reset http://phoneIP/remote_control?action=FACTORY_RESET Update http://phoneIP/remote_control?action=UPDATE Provisioning http://phoneIP/remote_control?action=PROVISIONING Register http://phoneIP/remote_control?action=REGISTER Make call http://phoneIP/remote_- control?action=CALL&number=<PhoneN- umber>&accountId=<AccountID> Disconnect http://phoneIP/remote_control?action=HANGUP DTMF http://phoneIP/remote_- control?action=DIAL&number=<PhoneNumber> Hold http://phoneIP/remote_control?action=HOLD Retrieve http://phoneIP/remote_control?action=RETRIEVE Conference http://phoneIP/remote_control?action=CONFERENCE 3. Press enter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 625: Settings Configuration Manager External Control

    The telephone is ready to accept uaCSTA requests. Action URL Receiving of Action URLs The telephone can receive and execute HTTP-requests via the PC with Action URLs. Furthermore, the telephone can send commands. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 626: Settings Telephone External Control

    (User Agent Computer Supported Telecommunication Application) is a CTI (Computer Telephony Integration) solution on SIP basis. CTI enables e. g. the establishment, transfer and end of telephone calls and the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 627: Action Url

    PC and executes them. Sending of Action URLs The following actions can be sent from the telephone: • Incoming calls • Connect • Disconnect • Hold • Idle COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 628 Settings External Control COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 629: Service And Maintenance

    Update and Provisioning (Seite 638) – Remote Configuration (Seite 661) – Shutting Down and Restarting the Telephone (Seite 665) – Extending the Telephone Functionality (Seite 666) – Service Data (Seite 670) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 630: Backup And Reset

    Downdating the telephone. – Using the telephone Settings Configuration Manager Backup and Reset Proceed as follows: • Using the Configuration Manager (page Settings > Personal > Backup & reset) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 631 Important: Note the following legal notes before creating the data backup. The data backup contains the following legally protected components: Configuration of the telephone Names of the internal subscribers COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 632 Note: In contrast to the data backup, only the data that can be provi- sioned will be exported. Read the disclaimer and enter in the entry field. Subsequently, click Export and Save data > OK COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 633 All your personal data and downloaded apps are deleted. You cannot undo this action. The telephone is shut down and then restarted. This can take some time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 634: Settings Telephone Backup And Reset

    Passwords of the telephone, the subscribers, the VoIP accounts and the VoIP subscribers Address book of the telephone Connection data records containing destination, source and time infor- mation for a telecommunication connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 635 This includes, for example, deleting downloaded apps, personal data (e.g. contacts), function key assignments and your custo- mised configuration of the home screens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 636: Downgrading The Telephone

    Android version actually goes together with the change of the firmware version but nevertheless, differs from the downgrading of only the firmware version. Both variants are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 637 5. Release the function keys as soon as the LEDs change the flashing rhythm. After a short time, the Setup assistant opens. 6. Put the telephone into operation (see Setup Guide). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 638: Update And Provisioning

    Provisioning is the automated configuration of the telephone from a provisi- oning server. The device sets up a connection with a provisioning server, over which it receives the necessary configuration data. Following that the firmware is updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 639 Setting the provisioning options (automatic provisioning, DHCP data, Redirect Server, Provisioning from PBX search, Remote configuration via SIP messages). – Using the Configuration Manager (page Settings > System > Update & provisioning) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 640: Settings Configuration Manager Update And Provisioning

    You can switch the automatic installation of updates on again under > Settings > System > Update & provisi- oning > Automatic update. Requirements: • Firmware file (*.rom) saved on the hard disk COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 641 PBX firmware (see PBX operation instructions). Schedule The schedule specifies the weekday and time at which the update and provi- sioning are to be performed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 642 The address of the update server must be entered on the Settings > System > Update & provisioning > Update • When the automatic update is performed: Data storage device inserted into slot COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 643 A new version of the firmware can be distributed from one system telephone to other system telephones connected to the PBX. Requirements: • Enabled Distributing firmware check box COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 644 When operating the telephone on another PBX than the PBX, the telephone can be updatet directly from the firmware distributing telephone. For this, you must enter the update URL http://<IP address>/distribute in the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 645 If the telephone's update settings are incorrect, a warning message is displayed to tell you that the check for new firmware was unsuccessful. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 646 If an update is available, the new firmware is also loaded into the telephone if the automatic installation of updates is selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 647 The telephone receives the IP address of the provisioning server from the Auerswald redirect server. Provisioning from PBX search The automatic configuration of the telephones is carried out via the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 648 Developer). The telephone is configured via incoming SIP messages. An additional entry must be made: IP address of configuration server (1-5) Configure at least one configuration server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 649: Settings Telephne Update And Provisioning

    Firmware file (*.rom) saved on the data storage device • Data storage device inserted into slot Notes: You will find the firmware file on the Internet (see www.auerswald.de/ service). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 650 Note: To avoid overloading of the provisioning server, the automatic update and provisioning starts within a time slot of 60 minutes after the set time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 651 The URL of the provisioning server must be entered on the Settings > System > Update & provisioning > Provisioning • When automatic provisioning is performed: Data storage device inserted into slot COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 652 Note: You will find further information about the provisioning process on the Internet (see www.auerswald.de/service under Developer). Provisioning test You can check the provisioning settings, and the way the server works, by initiating a one-time provisioning test. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 653 If the update and provisioning settings for the telephone are incorrect, or no data is present on the servers, a message that provisioning has failed is displayed in the status line on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 654 Developer). The telephone is configured via incoming SIP messages. An additional entry must be made: IP address of configuration server (1-5) Configure at least one configuration server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 655 The firmware is not updated until the Automatically install update check box is selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 656 The address of the update server must be entered in Settings > System > Update & provisioning > Update • data storage device inserted into slot The check for new firmware is carried out. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 657 A new version of the firmware can be distributed from one system telephone to other system telephones connected to the PBX. Requirements: • Enabled Distributing firmware check box COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 658 When operating the telephone on another PBX than the PBX, the telephone can be updatet directly from the firmware distributing telephone. For this, you must enter the update URL http://<IP address>/distribute in the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 659: Procedure In Case Of Firware Update Problems

    Configuration Manager, click the Auerswald logo with the left-hand mouse button. To upload another firmware in the telephone, proceed as follows: 1. Remove the telephone from the power supply, by detaching the PoE cable. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 660 7. Select the file (*.rom) and then click Open (this text varies according to which operating system is in use). 8. Click Upload. 9. To activate the new firmware, click Reboot. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 661: Remote Configuration

    3. Enter the data in the User name/Customer number and Password/ PIN input fields, and click Login. 4. Register the telephone if this has not been done yet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 662 6. Log in to the Configuration Manager. 7. Make the desired changes. 8. Log out from the Configuration Manager. 9. Click in the user interface of the ARA server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 663: Storage

    Proceed as follows: • Using the telephone 1. Tap on Apps > Settings > Device > Storage. 2. Tap on Unmount data storage device. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 664: Erasing A Data Storage Device

    Apps > Settings > Device > Storage. 2. Tap on Erase storage medium. The data storage device is formatted, and all the data on it is overwritten with the compatible file system. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 665: Shutting Down And Restarting The Telephone

    Note: After you have shut down the telephone as described above, it goes into idle state, but continues to use power. To save electricity, you can shut it down completely by removing the PoE cable. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 666: Extending The Telephone Functionality

    – Using the Configuration Manager (page Settings > COMfortel > Activation) – Using the telephone (page > Settings > COMfortel > More > Activation > ENTER ACTIVATION CODE) • Purchasing extra functions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 667: Settings Configuration Manager Upgrade-Center

    (create a user account) Requirements: • PC with existing Internet connection Enter the data for your user account > Save data. Activation/Voucher code Requirements: • Activation code from the Upgrade-Center COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 668: Settings Telephone Upgrade-Center

    The Upgrade-Center opens. Register with your user data an make your purchase. Settings Telephone Upgrade-Center Proceed as follows: • Using the telephone (page Settings > COMfortel > Activation > ENTER ACTIVATION CODE) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 669 Activation code from the Upgrade-Center A list of the possible functional extensions with their activation status (activated/not activated) is displayed. Enter the activation code from the Upgrade-Center. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 670: Service Data

    Before the recording, every subscriber on the telecommunication connection must be informed that these data will be recorded and must also be informed who will use the received data COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 671 The backup file is saved in the folder configured for downloads on the Further steps: • The technical departments (Service and Development) can use this file to perform debugging. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 672: Glossary

    Glossary Glossary COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 673: Glossary

    ARA Server Auerswald Remote Access Server - for remote configuration of the PBX via user interface and Internet access (https://remote-access.auerswald.de/ remote-access). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 674 Browser Special software to display websites from the Internet. Cache Fast temporary memory that accelerates the access to frequently used data (e. g. repeatedly visited Internet sites). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 675: Call Deflection

    In this context, no screening means that the customer-defined number is not checked by the public exchange against the assigned numbers. It may contain any phone number you define (e.g., a service phone number). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 676 Digital Enhanced Cordless Telecommunications (previously Digital European Cordless Telephony) - a standard for digital cordless telephones and data transmission. Auerswaldl DECT systems provide encrypted trans- mission between mobile handset and base station. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 677 This is necessary, for example, to give voice packets (VoIP) priority and to achieve better voice quality. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 678 (keyboard, printer, monitor, etc.) or virtual devices. Digital Subscriber Line - Internet access technology using a digital trans- mission standard that provides wide bandwidths for the transmission of data via telecommunication networks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 679 INTEL, DEC and Xerox. Exchange ActiveSync XML-based protocol for the synchronisation of data (e. g. e-mail messages, contacts, calendars) between a server and an end device. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 680 Network security component that uses a set of security rules to protect a computer network or an individual computer against unauthorised access to or from the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 681 PC or router used as an intermediary between two networks. The Internet service provider is the gateway for direct Internet dial-up connections. If you use a router, this is the gateway in a local network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 682 Proxy for the HTTP protocol, over which Internet sites are called or files downloaded. HTTPS Hypertext Transfer Protocol Secure - communication protocol for tap-proof data transfer with encryption within the World Wide Web. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 683 192.168.0.14. The network addresses are divided up into different classes (Class A to C) depending on how many computers can be located in a network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 684 2 and 3, data transmission, etc. Unlike analogue networks, ISDN uses digital trans- mission. Jitter Buffer Buffers RTP packages, to compensate irregular transfer rates of the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 685 Local Area Network - connects computers over company or home networks. LDAP Lightweight Directory Access Protocol - enables you to query the data in a directory service (a hierarchical database) over the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 686: Mac Address

    Multiple Subscriber Numbers - multiple telephone numbers where an ISDN PTMP connection can be reached. The MSN is the part of the phone number without a local prefix. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 687 The larger the network prefix, the fewer the number of IP addresses that are released. Example: IP address 192.196.0.240 Network prefix Released address range 8 bit 192.x.x.x 16 bit 192.168.x.x COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 688 Open-Source Licence Software licence acknowledged by the Open Source Initiative (OSI). Open- source licences are the basis of free-of-charge applications whose programming code may be modified without restrictions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 689 VoIP telephones, receive power over an Ethernet cable. This benefit of this is that there are fewer power cables to deal with. PoE is described in the IEEE 802.3af standard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 690 1 to 1023. Outgoing connections are usually established starting at port 1024. Most services that use the standard port numbers (for example, web browsers use port 80). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 691 Point-to-Point Tunneling Protocol - protocol used to set up VPN networks by means of data transmission via tunnels, with less complex encryption than OpenVPN. Public Exchange Node point on the public telecommunication network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 692 The originator can then send a new request to the alternative address. Registrar A registrar (domain name registar) is an organisation or a company that registers Internet domains. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 693 SC-XC cards can store from 32 GB to - theoretically - 2.048 GB (SD 3.0 standard). Information on recommended memory cards can be found in the Internet (see www.auerswald.de/service). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 694 Some VoIP providers also support a VoIP PTP connection with a Direct Dial In option. The provider allocates a PBX base number with additional Direct Dial In numbers (DDI numbers), e.g., 9200–0. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 695 IP address is used as a part of the PC address. The value of the subnet mask, as with IP addresses, is often given in decimal form (for example, 255.255.255.0 for IPv4 addresses). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 696 In order to make sure this happens, a large amount of information is sent along with the actual payload data. Most Internet services are implemented with TCP, e.g., HTTP (WWW), SMTP/POPS (e-mail), etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 697 LAN. UDP is used by DNS servers, for example. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 698 Digital voice data is sent as IP packets from one telephone to another. This functions the same way as the transmission of a webpage over the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 699 VoIP Provider Internet service provider offering internet telephony (VoIP, Voice over Internet Protocol). VoIP Address VoIP telephone number plus domain, separated by the @ character: <subscriber>@domain. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 700 Widget Program window on the graphic user interface, e. g. for status information, settings , functions , etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 701: Abbreviations

    Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ Differentiated Services Flag Domain Name Service DSCP Differentiated Services Code Point Digital Subscriber Line COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 702 Lightweight Directory Access Protocol Light Emitting Diode Media Access Control Multiple Subscriber Number Message Waiting Indication Network Address Translation Network Time Protocol Private Branch Exchange Portable Document Format COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 703 Session Initiation Protocol Secure SMTP Simple Mail Transfer Protocol SRTP Secure Real-Time Transport Protocol Secure Sockets Layer (obsolete, see STUN Simple Transversal of UDP over NATs Telephone Answering Machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 704 Uniform Resource Locator Universal Serial Bus VLAN Virtual Local Area Network Voice Mailbox Voice Mail and Fax VoIP Voice over Internet Protocol Virtual Private Network Extensible Markup Language COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

  • Page 705: Index

    ....................306 announcements answering machine ............359 changing name ..................359 deleting ....................341, 359 importing ....................341 importing language files ................340 recording ....................358 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 706 ................... 387 forwarding recordings via e-mail ............384 function key ....................388 initiating call ....................386 listening to recordings ................383 anwsering machine language templates ................370, 376 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 707 ...................... 96 gallery ......................96 instant messaging ..................96 IP camera ....................96 moving or deleting ..................81 music ......................97 settings ......................95 telephony ..................... 91 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 708 ....................412 automatic playback answering machine ................332, 342 voice mailbox/fax box ...............410, 411 automatic saving, Configuration Manager .......... 120, 122 automatic screen lock ..................607 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 709 ............230 bottom side, overview ..................76 brightness sensor ..................... 72 brightness, display ................564, 568, 570 Browser ......................674 business card ....................91 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 710 ....................283 subscribers in PBX ................... 288 call forwarding call deflection function key subscriber ................286 call information answering machine ................332, 342 voice mailbox/fax box ...............410, 411 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 711 ..................147 caller list ......................208 deleting entries ..................210 initiating call ....................209 calling line identity restriction ..............145, 279 function key ....................280 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 712 ................48 conference call ....................165 connecting two call partners ..............167 ending completely ..................168 ending with one call partner ..............167 toggling between conversations ............. 166 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 713 Configuration Manager, opening in system telephone operation as administrator ..................109 as sub-administrator .................110 as user ......................111 configuration switchover ................262 function key ....................263 manually ....................262 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 714 ......... 196 searching/displaying ................179 sharing ....................... 185 contacts and phone number lists ..............177 control by external app .................. 298 function key ....................298 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 715 Index control, IP camera .................. 589, 593 copyright ......................40 country code .................... 510, 519 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 716 ....................418 determined function keys ................66 device administrators ..................608 DHCP ....................528, 539, 677 dial preparation ..................144, 677 adopting phone number ................194 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 717 ....................73 wallpaper ....................568 display elements ....................79 display-LED ....................... 71 ........................678 Domain ......................678 dongle ......................674 do-not-disturb ....................223 function key ....................224 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 718 ................. 310 opening door at door knock ..............311 downdate ......................678 downgrading, telephone ................636 driver ........................ 678 ........................678 DTMF ....................... 468, 490 signals ......................152 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 719 ......................105 Environment, see "Warranty terms, information service" leaflet environmental notice ..................41 Ethernet ....................528, 679 DHCP ....................528, 539 OpenVPN ..................533, 546 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 720 ..........474, 495 Exchange ActiveSync ..................679 exchange line ....................680 extending the telephone functionality ............666 extension ......................680 external line transfer ..................218 function key ....................219 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 721 IP camera ..............586, 590 full screen mode ..................587, 591 function keys ..................... 99 programmable ..................... 68 second level ....................68 functions ......................216 Funktionstasten ....................602 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 722 ......................681 group function ....................240 function key ....................243 logging out of all groups ................244 logging telephone in/out ................242 group state, function key ................246 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 723 ......................70 home screen ..................... 79 overview ....................... 72 hook key ......................67 Host ........................682 HTTP proxy ..................535, 544, 682 HTTPS ......................682 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 724 ..................511, 522 type ......................511, 522 InterCom announcement ............... 252, 253 function key ....................254 InterCom hands-free calling ..............252, 257 function key ....................258 process ...................... 257 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 725 ................... 588, 593 snapshot .................... 588, 592 IP whitelist ....................537, 550 configuring ..................538, 550 deleting ....................538, 551 IPsec ........................ 683 ISDN ......................... 684 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 726 Index jitter buffer ..................470, 491, 684 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 727 Index keep-alive ......................685 keypad ........................ 65 keypad sequences ................. 473, 494 keys ........................59 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 728 ................... 565, 571 signalling of fax boxes ................412 smessage key LED ..................71 legibility ......................119 listen-in on receiver, headset call ending ......................175 initiating ...................... 175 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 729 ..................... 578, 579 logging out of all groups, function key ............245 logo, importing, answering machine ............372 loudspeaker key ....................66 loudspeaker listening ................172, 173 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 730 ................440 microphone key ....................66 minimum requirements PC ................39 minus key ......................67 motion detection, IP camera ..............588, 593 ........................686 ......................... 679 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 731 ................460, 480 network prefix ....................687 notification via e-mail ..................422 function key ....................422 ........................688 number presentation (outgoing) ............476, 496 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 732 ..............149 phone number with dial preparation ............144 priority call ....................150 outgoing mail server IP address ..................373, 377 port, answering machine ..............374, 377 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 733 ..............194 adopting from phone number list ............195 adopting to other dialogues ..............196 dialling ......................143 entering ....................512, 523 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 734 ........................ 690 port ........................690 power dialling ..................274, 275 power save mode ................... 567, 572 PPTP ........................ 691 presentation ......................119 priority call ....................... 150 initiating ...................... 147 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 735 ................647, 652 provisioning server URL ..............648, 652 schedule .................... 641, 650 test ......................652 via redirect server ................647, 652 proximity sensor ....................72 sensitivity ....................570 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 736 Index proxy server ..................... 691 PTP connection ....................690 public exchange ....................691 public exchange subscriber numbers ..........472, 492 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 737 ..............157 connecting both communication partners ..........158 ending ......................155 ending one call ..................157 query key ......................67 quick remote access number ..............335, 349 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 738 .......... 335, 349 function key ....................368 performing ....................366 remote access voice mailbox ................ 424 function key ....................427 remote configuration ..................661 via ARA server ..................661 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 739 ..................558, 561 default ......................557 function key ....................563 group-dependent ................558, 562 telephone ....................559 router ........................ 693 RTP port ....................536, 545 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 740 ................332, 342 voice mailbox/fax box ...............410, 411 server ....................... 694 server type ....................467, 485 service and maintenance ................629 service data ..................... 670 backup ....................... 631 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 741 ................588, 592 sockets, overview ..................... 76 sounds ......................554 speed dialling ....................324 automatic dialling ................602, 604 function key ....................326 registration status ..................325 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 742 STUN ........................ 695 STUN server ................... 465, 488 subnet mask ....................695 switch ....................... 696 symbols ......................22 Configuration Manager ................118 system telephone ................505, 516, 696 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 743 ................617, 618, 619 time zone ................... 617, 619 ........................697 T-Net functions ....................697 toggle button ....................105 touch calibration ....................572 touch function ....................73 keys ......................82 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 744 ...................... 159 internal 3rd subscriber ................163 placing call partner in waiting loop ............162 with announcement .................. 160 without announcement ................161 trusted credentials ..................610 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 745 .................. 667, 669 user account ....................667 voucher code ..................667, 669 ........................698 use of an account, function key ..............527 user account, Upgrade-Center ..............667 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 746 ................446 deleting ...................... 449 distributing ....................448 function key ....................449 listening to ....................447 recording ....................446 VoIP ........................698 VoIP address ..................... 699 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 747 ....................556, 559 voucher code ................... 667, 669 ........................700 adding profile .................... 547 connecting server to profile ..............549 deleting/editing profile ................549 disconnecting .................... 549 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...
  • Page 748 ......................568 Warranty, see "Warranty terms, information service" leaflet widget ....................... 700 widgets ....................... 79 adding ......................80 moving or deleting ..................81 status info ....................88 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016...

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