Auerswald COMfortel D-100 Operation Instructions Manual
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Auerswald COMfortel D-100 Operation Instructions Manual

Auerswald COMfortel D-100 Operation Instructions Manual

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V12 07/2024
COMfortel D-100/110/200/210
Operation Instructions

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Summary of Contents for Auerswald COMfortel D-100

  • Page 1 V12 07/2024 COMfortel D-100/110/200/210 Operation Instructions...

  • Page 2: Table Of Contents

    Declaration of conformity..................46 Conditions of guarantee..................47 Licenses........................ 49 The product COMfortel D-100/D-200................50 Scope of Delivery...................... 51 Proper Use.........................52 Safety information...................... 53 Technical data......................55 Initial Commissioning....................58 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 2 -...
  • Page 3 Declaration of conformity..................94 Conditions of guarantee..................95 The product COMfortel D-XT-PS................. 97 Scope of Delivery...................... 98 Proper Use.........................99 Safety information....................100 Technical Data......................102 Connection....................... 103 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 3 -...
  • Page 4 Automatic start of call....................136 Backup and restore....................137 Call and transfer......................139 Call bindings....................... 144 Call Completion......................145 Call forwarding......................147 Call waiting........................150 Call history........................153 Cleaning........................157 Contacts........................159 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 4 -...
  • Page 5 SIP message........................224 Sound........................... 226 Speed dial........................231 Update.......................... 233 User roles and permissions..................237 Using provisioning..................... 239 XML Minibrowser......................243 Telephoning........................245 Information about the section...................246 Incoming calls......................248 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 5 -...
  • Page 6 Display and LED......................294 Basic Settings......................295 LED notifications...................... 296 Function keys......................298 Overview........................299 Edit function keys....................302 Functions and associated parameters..............304 Speed dial......................306 Identity......................... 309 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 6 -...
  • Page 7 Relays........................332 Silent Alert......................333 SIP message.......................334 VPN........................335 XML Minibrowser....................336 Edit Icon........................337 Scripts.......................... 339 Using provisioning..................... 340 Basic Settings......................341 Schedule........................343 SIP provisioning....................... 344 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 7 -...
  • Page 8 STUN server....................... 392 STUN server management................393 Settings......................394 LDAP/Google....................... 396 LDAP........................397 Basic Settings..................... 398 LDAP filter......................401 Google........................404 Google Account Management................405 Settings........................406 Authenticate Google account................408 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 8 -...
  • Page 9 Telephone menu...................... 437 Using the Phone......................438 Basic Knowledge......................439 Keys and LEDs......................440 Display (Home screen).................... 448 Operating Instructions....................451 Calls (Call history)......................452 Contacts........................454 OverviewContact/Favourites..................455 Edit Contact......................457 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 9 -...
  • Page 10 Ringer Tone....................498 Name sources....................499 Sound........................500 Language and location.................... 502 Display and LED......................503 Telephony......................... 506 Call waiting......................507 Audible indication....................508 Do not disturb..................... 509 Call forwarding....................510 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 10 -...
  • Page 11 Call forwarding ext. calls: On no reply............538 Cleaning......................539 Default identity....................540 Do not disturb....................541 DTMF-Relay....................542 DTMF call....................... 543 Group......................544 Group (incoming)....................545 Group (outgoing).................... 546 Mute ringing....................547 Park position....................548 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 11 -...
  • Page 12 Call deflection......................576 Certificate......................... 577 Client........................578 Codec........................579 DHCP........................580 Dial preparation......................581 DNS..........................582 Domain........................583 Downdate......................... 584 DTMF........................585 EHS.......................... 586 End device....................... 587 Ethernet........................588 Firewall........................589 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 12 -...
  • Page 13 NTP.......................... 608 Open source licenses....................609 PoE...........................610 POP3........................611 Port...........................612 Prefetch........................613 Using provisioning....................614 Redirect Server......................615 Registrar........................616 router........................617 RTP.......................... 618 Rubber cover......................619 SPL...........................620 Server........................621 SIP..........................622 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 13 -...
  • Page 14 TCP.......................... 630 TLS...........................631 UDP..........................632 Update........................633 update server......................634 URI........................... 635 URL.......................... 636 VLAN........................637 VoIP..........................638 VoIP account......................639 VoIP address......................640 VoIP provider......................641 VPN.......................... 642 XML.......................... 643 Abbreviations......................644 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 14 -...

  • Page 15: About

    About ... Current version 2.10 The product COMfortel D-110/D-210 The product COMfortel D-100/D-200 The product COMfortel D-XT20i The product COMfortel D-XT-PS The product COMfortel D-Mount These Instructions COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 15 -...

  • Page 16: Current Version 2.10

    > Current Settings Further help under Service functions, problem solving Silent Alert The function now also includes the option of starting a ‘silent’ alarm call to any telephone number. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 16 -...
  • Page 17 Further help under Silent Alert Support provider uaCSTA support Additional settings: Network > Topology > Compact SIP headers and No TCP for UDP Web interface Various improvements COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 17 -...

  • Page 18: The Product Comfortel D-110/D-210

    The product COMfortel D-110/D-210 The product COMfortel D-110/D-210 Scope of Delivery Proper Use Safety information Technical data Initial Commissioning Device Overview Legal COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 18 -...

  • Page 19: Scope Of Delivery

    Scope of Delivery Scope of Delivery COMfortel D-110/D-210 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 19 -...

  • Page 20: Proper Use

    PBX (e.g. COMuniq ONE). A cloud PBX transmits new configuration files to the phones at regular intervals. Data stored locally on the phone can be deleted or reset. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 20 -...

  • Page 21: Safety Information

    Location characteristics Only operate the telephone in enclosed, dry spaces. Never cover the device. Limitations on Use Never use a damaged device. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 21 -...
  • Page 22 Do not open the device. Only the manufacturer is permitted to open the device and repair it. Cleaning Warning:Liquids penetrating the casing can damage or destroy the device. • Only clean the device with a dry cloth. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 22 -...

  • Page 23: Technical Data

    Wideband audio, electret microphone, dynamic receiver loudspeaker, hearing aid-compatible Headset Separate interface for dynamic headsets, also with DHSG support Telephone hook Magnetic switch contact Casing Black plastic COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 23 -...
  • Page 24 USB connection 1x for connecting a COMfortel D-XT20/D- XT20i key extension module Technical Data for Headset Connections Microphone current consumption max. 0.5 mA Microphone sensitivity -43 dB COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 24 -...
  • Page 25 Technical data Loudspeaker impedance 100 Ohms Loudspeaker sensitivity at 1 kHz 19.5 +/- 3 dBPa/V Sound level threshold 24 dBPa COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 25 -...

  • Page 26: Initial Commissioning

    Initial Commissioning Initial Commissioning Installing the device feet Connecting the telephone Commissioning with provisioning Manual commissioning on the PBX Manual commissioning at the provider Open web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 26 -...

  • Page 27: Installing The Device Feet

    Installing the device feet Installing the device feet Mount the device base (2 different tilt angles). 30° 45° COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 27 -...

  • Page 28: Connecting The Telephone

    (2) COMfortel PoE-100 (10/100 Mbit/s) or COMfortel PoE-1000 (10/100/1000 Mbit/s) if there is no PoE supply (3) Direct PC connection via network cable * Not included in the scope of delivery COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 28 -...

  • Page 29: Commissioning With Provisioning

    The IP address of the phone is shown at the top right of the display. 2. Write down the IP address. The phone starts up ready for use with the start screen. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 29 -...

  • Page 30: Manual Commissioning On The Pbx

    • Navigate/select: cross control • Enter: Keypad • Confirm: OK 3. Set the language and location. − Softkey Country > Phone language − Location − Web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 30 -...
  • Page 31 − SIP Username − Password − SIP Registrar − Active The phone registers at the PBX and is then ready to use. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 31 -...

  • Page 32: Manual Commissioning At The Provider

    • Navigate/select: cross control • Enter: Keypad • Confirm: OK 3. Set the language and location. − Softkey Country > Phone language − Location − Web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 32 -...
  • Page 33 − SIP Username − Password − SIP Registrar − Active The phone registers with the provider and is then ready to use. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 33 -...

  • Page 34: Open Web Interface

    4. Enter a new administrator password. − New password − Repeat new password − Login You will now be logged on in the web interface and can make settings. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 34 -...

  • Page 35: Device Overview

    Device Overview Device Overview Front View Rear View Headset socket assignment COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 35 -...

  • Page 36: Front View

    Keys and LEDs on the basic unit 1. housing LED 2. Function keys (3x on each side) 3. Dedicated function keys 4. Directional pad and OK 5. Delete, Home and Back COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 36 -...
  • Page 37 7. Soft keys: situation-dependent function keys below the display (4x) A Microphone B Hold C Transfer D plus E Headset F Loudspeaker G minus H Redialling Messages COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 37 -...
  • Page 38 Front View Keys and LEDs on the key extension module A Function keys (10x on each side) B control rocker COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 38 -...

  • Page 39: Rear View

    The next figures show the connections on the bottom of the different devices. COMfortel D-100/D-110 A Network port B Direct PC connection via network cable C Headset socket D Receiver socket COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 39 -...
  • Page 40 USB headset, USB storage medium for firmware update) F Rubber cover: To connect a COMfortel D-XT20 key extension module, remove the cover and attach it to the extension module. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 40 -...
  • Page 41 B USB port (exclusively for connecting another COMfortel D-XT20/D- XT20i key extension module) C Micro-USB port: Use this to connect the telephone to the key extension module COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 41 -...

  • Page 42: Headset Socket Assignment

    Headset socket assignment Headset socket assignment DHSG BUS_IN DHSG GND Microphone Loudspeaker Loudspeaker Microphone DHSG + 3.3 V DHSG BUS_OUT COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 42 -...

  • Page 43: Legal

    Legal Legal Contact data Environmental notices Declaration of conformity Conditions of guarantee Licenses COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 43 -...

  • Page 44: Contact Data

    Manufacturer: Auerswald & GmbH Co. KG, Hordorfer Str. 36, 38162 Cremlingen, Germany D | A | CH | L: www.auerswald.de B | E | F | GR | I | NL | PL | UK: www.fontevo.com COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 44 -...

  • Page 45: Environmental Notices

    To protect the environment, please make sure that the packaging materials are properly disposed of. If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of (it must not be disposed of with normal household waste).

  • Page 46: Declaration Of Conformity

    Declaration of conformity Declaration of conformity Auerswald GmbH & Co. KG declares: This product complies with the basic health, safety and environmental requirements in all relevant European directives. The Declaration of conformity can be found at: www.auerswald.de/en/start/support/products. Select the product there.

  • Page 47: Conditions Of Guarantee

    Conditions of guarantee Conditions of guarantee 1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, grants 24 months Manufacturer's Warranty from the date of purchase, as the manufacturer of this product. 2. We guarantee that our devices are error-free when supplied. If a...
  • Page 48 (e.g. if batteries go flat). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded. 6. The warranty is cancelled if repairs are carried out by unauthorised agents. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 48 -...

  • Page 49: Licenses

    The software in this product contains elements of copyright-protected software that is subject to the GPL, the LGPL or other licenses. To view the licences, select Dashboard > Status information > Legal. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 49 -...

  • Page 50: The Product Comfortel D-100/D-200

    The product COMfortel D-100/D-200 The product COMfortel D-100/D-200 Scope of Delivery Proper Use Safety information Technical data Initial Commissioning Device Overview Legal COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 50 -...

  • Page 51: Scope Of Delivery

    Scope of Delivery Scope of Delivery COMfortel D-100/D-200 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 51 -...

  • Page 52: Proper Use

    Proper Use Proper Use The COMfortel D-100/D-200 is a VoIP phone for connection to Ethernet network. The phone is not cordless and is intended for use in enclosed, dry spaces. Note: To ensure interference-free operation, some local functions are not available on the terminals after provisioning by a cloud PBX (e.g.

  • Page 53: Safety Information

    Safety information Safety information To ensure that you are able to use the COMfortel D-100/D-200 safely and without faults, comply with the notes below. Improper use may, for example, cause functional restrictions, destruction of the device or, in a worst case scenario, personal injury. You will find any necessary additional warning notices about using the device in the relevant sections.
  • Page 54 Do not open the device. Only the manufacturer is permitted to open the device and repair it. Cleaning Warning:Liquids penetrating the casing can damage or destroy the device. • Only clean the device with a dry cloth. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 54 -...

  • Page 55: Technical Data

    Wideband audio, electret microphone, dynamic receiver loudspeaker, hearing aid-compatible Headset Separate interface for dynamic headsets, also with DHSG support Telephone hook Magnetic switch contact Casing Black plastic COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 55 -...
  • Page 56 USB connection 1x for connecting a COMfortel D-XT20/D- XT20i key extension module Technical Data for Headset Connections Microphone current consumption max. 0.5 mA Microphone sensitivity -43 dB COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 56 -...
  • Page 57 Technical data Loudspeaker impedance 100 Ohms Loudspeaker sensitivity at 1 kHz 19.5 +/- 3 dBPa/V Sound level threshold 24 dBPa COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 57 -...

  • Page 58: Initial Commissioning

    Initial Commissioning Initial Commissioning Installing the device feet Connecting the telephone Commissioning with provisioning Manual commissioning on the PBX Manual commissioning at the provider Open web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 58 -...

  • Page 59: Installing The Device Feet

    Installing the device feet Installing the device feet Mount the device base (2 different tilt angles). 30° 45° COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 59 -...

  • Page 60: Connecting The Telephone

    (2) COMfortel PoE-100 (10/100 Mbit/s) or COMfortel PoE-1000 (10/100/1000 Mbit/s) if there is no PoE supply (3) Direct PC connection via network cable * Not included in the scope of delivery COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 60 -...

  • Page 61: Commissioning With Provisioning

    The IP address of the phone is shown at the top right of the display. 2. Write down the IP address. The phone starts up ready for use with the start screen. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 61 -...

  • Page 62: Manual Commissioning On The Pbx

    • Navigate/select: cross control • Enter: Keypad • Confirm: OK 3. Set the language and location. − Softkey Country > Phone language − Location − Web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 62 -...
  • Page 63 − SIP Username − Password − SIP Registrar − Active The phone registers at the PBX and is then ready to use. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 63 -...

  • Page 64: Manual Commissioning At The Provider

    • Navigate/select: cross control • Enter: Keypad • Confirm: OK 3. Set the language and location. − Softkey Country > Phone language − Location − Web interface COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 64 -...
  • Page 65 − SIP Username − Password − SIP Registrar − Active The phone registers with the provider and is then ready to use. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 65 -...

  • Page 66: Open Web Interface

    4. Enter a new administrator password. − New password − Repeat new password − Login You will now be logged on in the web interface and can make settings. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 66 -...

  • Page 67: Device Overview

    Device Overview Device Overview Front View Rear View Headset socket assignment COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 67 -...

  • Page 68: Front View

    Keys and LEDs on the basic unit 1. housing LED 2. Function keys (3x on each side) 3. Dedicated function keys 4. Directional pad and OK 5. Delete, Home and Back COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 68 -...
  • Page 69 7. Soft keys: situation-dependent function keys below the display (4x) A Microphone B Hold C Transfer D plus E Headset F Loudspeaker G minus H Redialling Messages COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 69 -...
  • Page 70 Front View Keys and LEDs on the key extension module A Function keys (10x on each side) B control rocker COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 70 -...

  • Page 71: Rear View

    The next figures show the connections on the bottom of the different devices. COMfortel D-100/D-110 A Network port B Direct PC connection via network cable C Headset socket D Receiver socket COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 71 -...
  • Page 72 USB headset, USB storage medium for firmware update) F Rubber cover: To connect a COMfortel D-XT20 key extension module, remove the cover and attach it to the extension module. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 72 -...
  • Page 73 B USB port (exclusively for connecting another COMfortel D-XT20/D- XT20i key extension module) C Micro-USB port: Use this to connect the telephone to the key extension module COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 73 -...

  • Page 74: Headset Socket Assignment

    Headset socket assignment Headset socket assignment DHSG BUS_IN DHSG GND Microphone Loudspeaker Loudspeaker Microphone DHSG + 3.3 V DHSG BUS_OUT COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 74 -...

  • Page 75: Legal

    Legal Legal Contact data Environmental notices Declaration of conformity Conditions of guarantee Licenses COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 75 -...

  • Page 76: Contact Data

    Manufacturer: Auerswald & GmbH Co. KG, Hordorfer Str. 36, 38162 Cremlingen, Germany D | A | CH | L: www.auerswald.de B | E | F | GR | I | NL | PL | UK: www.fontevo.com COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 76 -...

  • Page 77: Environmental Notices

    To protect the environment, please make sure that the packaging materials are properly disposed of. If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of (it must not be disposed of with normal household waste).

  • Page 78: Declaration Of Conformity

    Declaration of conformity Declaration of conformity Auerswald GmbH & Co. KG declares: This product complies with the basic health, safety and environmental requirements in all relevant European directives. The Declaration of conformity can be found at: www.auerswald.de/en/start/support/products. Select the product there.

  • Page 79: Conditions Of Guarantee

    Conditions of guarantee Conditions of guarantee 1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, grants 24 months Manufacturer's Warranty from the date of purchase, as the manufacturer of this product. 2. We guarantee that our devices are error-free when supplied. If a...
  • Page 80 (e.g. if batteries go flat). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded. 6. The warranty is cancelled if repairs are carried out by unauthorised agents. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 80 -...

  • Page 81: Licenses

    The software in this product contains elements of copyright-protected software that is subject to the GPL, the LGPL or other licenses. To view the licences, select Dashboard > Status information > Legal. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 81 -...

  • Page 82: The Product Comfortel D-Xt20I

    The product COMfortel D-XT20i The product COMfortel D-XT20i Scope of Delivery Proper Use Safety information Technical Data Assembly and connection Legal COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 82 -...

  • Page 83: Scope Of Delivery

    Scope of Delivery Scope of Delivery COMfortel D-XT20i COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 83 -...

  • Page 84: Proper Use

    Proper Use Proper Use The COMfortel D-XT20i is a module to add 20 freely assignable buttons. Suitable for the following telephones: COMfortel D-200/D-210/D-400/ D-600. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 84 -...

  • Page 85: Safety Information

    Do not open the device. Only the manufacturer is permitted to open the device and repair it. If the display is damaged, be careful when handling and packing the device. There is a risk of injury. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 85 -...

  • Page 86: Technical Data

    Plastic material, black or white Dimensions 123 mm × 133/100 mm × 145/195 mm Weight 306 g Temperature Operation: 0°C to 40°C, storage: -30°C to +70°C, non-condensing COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 86 -...
  • Page 87 Technical Data Security COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 87 -...

  • Page 88: Assembly And Connection

    Assembly and connection Assembly and connection 1. Mount the device base (2 different tilt angles). 45° 30° 2. Connect the module to the telephone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 88 -...
  • Page 89 Assembly and connection A Basic device/telephone (not included in the scope of delivery) B Module COMfortel D-XT20i COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 89 -...
  • Page 90 Assembly and connection When connecting 2 or more key extension modules: Use a COMfortel D-XT-PS power supply (not included in the scope of delivery) COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 90 -...

  • Page 91: Legal

    Legal Legal Contact data Environmental notices Declaration of conformity Conditions of guarantee COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 91 -...

  • Page 92: Contact Data

    Manufacturer: Auerswald & GmbH Co. KG, Hordorfer Str. 36, 38162 Cremlingen, Germany D | A | CH | L: www.auerswald.de B | E | F | GR | I | NL | PL | UK: www.fontevo.com COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 92 -...

  • Page 93: Environmental Notices

    To protect the environment, please make sure that the packaging materials are properly disposed of. If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of (it must not be disposed of with normal household waste).

  • Page 94: Declaration Of Conformity

    Declaration of conformity Declaration of conformity Auerswald GmbH & Co. KG declares: This product complies with the basic health, safety and environmental requirements in all relevant European directives. The Declaration of conformity can be found at: www.auerswald.de/en/start/support/products. Select the product there.

  • Page 95: Conditions Of Guarantee

    Conditions of guarantee Conditions of guarantee 1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, grants 24 months Manufacturer's Warranty from the date of purchase, as the manufacturer of this product. 2. We guarantee that our devices are error-free when supplied. If a...
  • Page 96 (e.g. if batteries go flat). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded. 6. The warranty is cancelled if repairs are carried out by unauthorised agents. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 96 -...

  • Page 97: The Product Comfortel D-Xt-Ps

    The product COMfortel D-XT-PS The product COMfortel D-XT-PS Scope of Delivery Proper Use Safety information Technical Data Connection Legal COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 97 -...

  • Page 98: Scope Of Delivery

    Scope of Delivery Scope of Delivery COMfortel D-XT-PS * D A CH L B E F GR I NL PL ** UK COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 98 -...

  • Page 99: Proper Use

    The COMfortel D-XT-PS is a power supply unit for providing a direct power supply for 2 or 3 COMfortel D-XT20/D-XT20i key extension modules or the COMfortel D-600. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 99 -...

  • Page 100: Safety Information

    Ensure you comply with the relevant regulations when handling supply voltage and devices attached to the mains. Location characteristics Only operate the PBX in closed, dry rooms. Never cover the device. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 100 -...
  • Page 101 Any liquid that penetrates the casing can result in a life-threatening electric shock or can damage or destroy the telephone. Only clean the device with a dry cloth. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 101 -...

  • Page 102: Technical Data

    15 V DC, 1,5 A Casing Black plastic Dimensions 4.8 cm × 9 cm × 7.1 cm Weight 160 g Temperature Operation: 0°C to 40°C, storage: -10°C to +70°C, non-condensing Security COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 102 -...

  • Page 103: Connection

    Connection Connection **** D A CH L B E F GR I NL PL Connection to COMfortel D-XT20i **** Connection to COMfortel D-600 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 103 -...

  • Page 104: Legal

    Legal Legal Contact data Environmental notices Declaration of conformity Conditions of guarantee COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 104 -...

  • Page 105: Contact Data

    Cremlingen, Germany D | A | CH | L: www.auerswald.de B | E | F | GR | I | NL | PL | UK: www.fontevo.com COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 105 -...

  • Page 106: Environmental Notices

    To protect the environment, please make sure that the packaging materials are properly disposed of. If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of (it must not be disposed of with normal household waste).

  • Page 107: Declaration Of Conformity

    European directives. The Declaration of conformity can be found at: www.auerswald.de/en/start/support/products. Select the product there. You can then download the Declaration of Conformity under "Documentations". COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 107 -...

  • Page 108: Conditions Of Guarantee

    Conditions of guarantee Conditions of guarantee 1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, grants 24 months Manufacturer's Warranty from the date of purchase, as the manufacturer of this product. 2. We guarantee that our devices are error-free when supplied. If a...
  • Page 109 (e.g. if batteries go flat). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded. 6. The warranty is cancelled if repairs are carried out by unauthorised agents. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 109 -...

  • Page 110: The Product Comfortel D-Mount

    The product COMfortel D-Mount The product COMfortel D-Mount Scope of Delivery Proper Use Safety information Technical data Assembly Legal COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 110 -...

  • Page 111: Scope Of Delivery

    Scope of Delivery Scope of Delivery COMfortel D-Mount 850360 >ABS< COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 111 -...

  • Page 112: Proper Use

    Proper Use Proper Use The COMfortel D-Mount is a bracket for mounting a telephone on the wall. Suitable for the following telephones: COMfortel D-100/D-110/D-200/ D-210/D-400. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 112 -...

  • Page 113: Safety Information

    Necessary Qualification To avoid injuries during assembly, or if the device falls down while it is in operation, arrange for a specialist technician to carry out assembly. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 113 -...

  • Page 114: Technical Data

    Technical data Technical data COMfortel D-Mount Material Black plastic Dimensions 190 x 125 mm x 57 mm Weight 77 g COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 114 -...

  • Page 115: Assembly

    Assembly Assembly 1. Mark the fixing holes. Use the wall bracket COMfortel D-Mount as a template. 2. Drill the fixing holes. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 115 -...
  • Page 116 Assembly 8 5 0 3 6 0 > A B S < Installation variant: Assembly directly above a network socket 3. Mount the wall bracket. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 116 -...
  • Page 117 Assembly ** Dowels, diameter 6 mm, with suitable screws (not included in the scope of delivery) 4. Mount the telephone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 117 -...
  • Page 118 Assembly COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 118 -...

  • Page 119: Legal

    Legal Legal Contact data Environmental notices Declaration of conformity Conditions of guarantee COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 119 -...

  • Page 120: Contact Data

    Manufacturer: Auerswald & GmbH Co. KG, Hordorfer Str. 36, 38162 Cremlingen, Germany D | A | CH | L: www.auerswald.de B | E | F | GR | I | NL | PL | UK: www.fontevo.com COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 120 -...

  • Page 121: Environmental Notices

    To protect the environment, please make sure that the packaging materials are properly disposed of. If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of (it must not be disposed of with normal household waste).

  • Page 122: Declaration Of Conformity

    Declaration of conformity Declaration of conformity Auerswald GmbH & Co. KG declares: This product complies with the basic health, safety and environmental requirements in all relevant European directives. The Declaration of conformity can be found at: www.auerswald.de/en/start/support/products. Select the product there.

  • Page 123: Conditions Of Guarantee

    Conditions of guarantee Conditions of guarantee 1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, grants 24 months Manufacturer's Warranty from the date of purchase, as the manufacturer of this product. 2. We guarantee that our devices are error-free when supplied. If a...
  • Page 124 (e.g. if batteries go flat). Shipping damage, consequential damage, and costs arising from down times and travel times are also excluded. 6. The warranty is cancelled if repairs are carried out by unauthorised agents. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 124 -...

  • Page 125: These Instructions

    Windows and ActiveSync are registered trademarks of Microsoft Corporation in the USA and/or other countries. All other trademarks mentioned are the property of the relevant manufacturer. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 125 -...
  • Page 126 The help function in the web interface always provides you with the latest help for the product. You will find the up-to-date instructions as PDF on the Internet at Auerswald Support/FONtevo Support. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 126 -...

  • Page 127: Functions And Applications

    Contacts Date and time Direct call Display and LED Do not disturb DTMF Function keys Function templates Identities Incoming calls InterCom Language and location Multicast Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 127 -...
  • Page 128 Park position Passwords Pickup Roaming User Service functions, problem solving Silent Alert Silent Call SIP message Sound Speed dial Update User roles and permissions Using provisioning XML Minibrowser COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 128 -...

  • Page 129: Information About The Section

    Information about the section Information about the section This section describes how to configure and use the functions on your phone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 129 -...

  • Page 130: Action Url

    • valid token (generated using the phone's web interface) Configuration Web interface: • Access Details about the settings are in Access Phone: • Access Details about the settings are in Access COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 130 -...
  • Page 131 Displays a brief message in the phone display. *show Puts the call on hold *hold Connects to a number *transfer Connects two existing calls *join *conference Conference call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 131 -...
  • Page 132 The action you want is carried out. Note: For full functionality, some commands that are to be executed will need additional parameter settings. Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 132 -...

  • Page 133: Anonymous Call

    Further help under Identities Configuration Web interface: • Telephony > Anonymous call Details about the settings are in Dialled calls • Function keys> Choose a key >Function:Anonymous call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 133 -...
  • Page 134 • Settings > Function keys> Choose a key >Choose a function:Anonymous call Details about the settings are in Function keys Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 134 -...

  • Page 135: Automatic Call Acceptance

    Phone: • Settings > Telephony > Automatic call acceptance Details about the settings are in Telephony Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 135 -...

  • Page 136: Automatic Start Of Call

    Phone: • Settings > Telephony > Automatic start of call Details about the settings are in Telephony Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 136 -...

  • Page 137: Backup And Restore

    • Connection data sets with destination, source, and time information of a telecommunication connection • If necessary, WLAN passwords • VPN information and VPN credentials • If necessary, Webcam and acces data COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 137 -...
  • Page 138 Configuration Web interface: • Backup and restore Details about the settings are in Backup and restore COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 138 -...

  • Page 139: Call And Transfer

    The call is continued using the microphone in the receiver (not hands-free operation). Description of the operation under Loudspeaker listening COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 139 -...
  • Page 140 • Ending a call in headset operation • Initiating the listen-in function on the receiver • Ending the listen-in function through the receiver Description of the operation under Headset Call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 140 -...
  • Page 141 "Transfer of external calls to external" must be granted in the PBX. Consult the PBX manual for this. Description of operation and display under Query Calls COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 141 -...
  • Page 142 During a conference you speak to two call partners at the same time. All the options listed above are for a conference call that you have initiated yourself. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 142 -...
  • Page 143 • Ending a conference call completely: If you initiated the conference call, you can end the conference call completely. Description of operation and display under Conference call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 143 -...

  • Page 144: Call Bindings

    For example, a call binding can be used to open a door or switch on a light. Note: In the COMfortel D-100/D-110/D-200/D-210, setting up a call link is only possible via provisioning. Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 144 -...

  • Page 145: Call Completion

    Call signalling Phone: • Settings > Telephony > Call Completion Details about the settings are in Telephony Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 145 -...
  • Page 146 3. A notification is displayed as soon as the called number is no longer busy. 4. Confirm the notification to call the subscriber, who is now free. 5. The callback process is then deleted in the PBX. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 146 -...

  • Page 147: Call Forwarding

    Even if call waiting (with or without audible indication) is configured on the phone, another incoming call during an active call is not signalled. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 147 -...
  • Page 148 • Settings > Function keys > Choose a key > Choose a function: Call forwarding on busy / Call forwarding on no reply / Call forwarding immediately Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 148 -...
  • Page 149 Call forwarding Provisioning: Details about provisioning this function in the Auerswald DokuWiki at Setting Key default Key vendor COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 149 -...

  • Page 150: Call Waiting

    Call signalling • Function keys> Choose a key >Function:Call waiting Details about the settings are in Function keys Phone: • Settings > Telephony > Call waiting/Audible indication COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 150 -...
  • Page 151 − You disconnect the current call by hanging up. Your phone rings. You can accept the call as usual. − You forward the call waiting call. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 151 -...
  • Page 152 Call waiting The call waiting caller also hears the ringing tone until the called person lifts their handset. You are now connected to the first call partner. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 152 -...

  • Page 153: Call History

    This prevents subsequent users from seeing the phone numbers of previously made calls. Note: To prevent unauthorised people from changing the logging, the telephony settings should be blocked. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 153 -...
  • Page 154 • Name (Last name, First name) if known in the central caller list • Subscriber number • Identity (user: local phone number, groups: local group name) • Date • Time • Conversation duration COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 154 -...
  • Page 155 • Telephony > Call settings > Call history Details about the settings are in Call history Phone: • Settings > Telephony > Log calls Details about the settings are in Call history COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 155 -...
  • Page 156 Call history Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 156 -...

  • Page 157: Cleaning

    Details about the settings are in Function keys Phone: • Settings > Function keys> Choose a key >Choose a function:Cleaning Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 157 -...
  • Page 158 Cleaning Provisioning: Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 158 -...

  • Page 159: Contacts

    All contacts are displayed in alphabetical order in the contact list. Contacts to whom calls are made frequently can also be displayed in the Favorites list. Locally saved contacts can be saved using backup. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 159 -...
  • Page 160 • Only in the web interface: manage Google accounts and unrestricted LDAP settings Note: Only experts should make the settings for LDAP filter. LDAP filter syntax is used. RFC 2254 and RFC 4515 are used. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 160 -...
  • Page 161 Contacts • Settings > Contacts/LDAP Details about the settings are in Contacts/LDAP Provisioning: Details about provisioning this function in the Auerswald DokuWiki at Contacts and Contacts/LDAP COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 161 -...

  • Page 162: Cti

    PC, and a recall can be triggered by clicking with the mouse. The implementation of CTI takes place in the devices of the COMfortel D- series via Action-URL. Further help under Action URL COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 162 -...

  • Page 163: Date And Time

    • Date and time > Basic Settings Details about the settings are in Date and time Phone: • Settings > Date and time Details about the settings are in Date and time COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 163 -...
  • Page 164 Date and time Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 164 -...

  • Page 165: Direct Call

    • a different phone number or digit is entered • the receiver is hung up Configuration Web interface: • Telephony > Call settings > Direct call Details about the settings are in Direct call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 165 -...
  • Page 166 Direct call Phone: • Settings > Telephony > Direct call Details about the settings are in Direct call Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 166 -...

  • Page 167: Display And Led

    Brightness By adjusting the brightness and contrast, the display can be adapted to very bright or very dark environments. Changes affect all connected key extension modules. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 167 -...
  • Page 168 The name is additionally used for the following purposes: • displayed in the browser tab • used as the identifier for a backup file. Example:[Device name]_[Device type]_config_[Date]_[Time].xml COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 168 -...
  • Page 169 • Settings > About phone > Device name Details of the information displayed under About phone Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 169 -...

  • Page 170: Do Not Disturb

    • Settings > Function keys> Choose a key >Choose a function:Do not disturb Details about the settings are in Function keys Provisioning: Details about provisioning this function in the Auerswald DokuWiki at Setting COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 170 -...

  • Page 171: Dtmf

    Details about the settings are in Identities • Settings > Function keys> Choose a key >Choose a function:DTMF call Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 171 -...
  • Page 172 DTMF Provisioning: Details about provisioning this function in the Auerswald DokuWiki at Setting and Key COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 172 -...

  • Page 173: Function Keys

    **: The function key or the described behaviour of the LED is only visible if the function key was added by importing the corresponding template. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 173 -...
  • Page 174 Subscription failed yellow unregistered target subscriber with enabled functionSignal presence Identity shining Active, registered identity, not a green standard identity Active, registered identity, not a default identity COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 174 -...
  • Page 175 Current attempt to register the yellow * function key on the PBX/provider, using SIP Subscription Shining Error yellow * Automatic shining Function enabled configuration green switching* Function disabled COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 175 -...
  • Page 176 Configuration inactive Mute ringing shining red Ringer is off Ringer is on Park position shining red Call in the internal park zone Free park position Pickup list None COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 176 -...
  • Page 177 Flashing Current attempt to register the yellow * function key on the PBX/provider, using SIP Subscription shining Error, function key perhaps not yellow completely configured COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 177 -...
  • Page 178 PBX/provider, using SIP Subscription shining Error, function key perhaps not yellow completely configured shining Function enabled green flashing Establishing VPN connection yellow Function disabled COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 178 -...
  • Page 179 2. If necessary, use the directional pad button to switch the key level or use the soft keyLevel. 3. Press the key to which a function is to be assigned. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 179 -...
  • Page 180 You can use the templates in a provisioning file to extend the range of functions on the phone. These additional functions can be assigned to function keys. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 180 -...
  • Page 181 The additional PBX functions are in the Choose a function (phone) or Function menu (web interface) and can be assigned to the function keys. Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 181 -...

  • Page 182: Function Templates

    Function templates Function templates If a device in the COMfortel D-series is used on an Auerswald/FONtevo PBX, this function is used to provide access to templates and scripts that are specially designed for running on Auerswald/FONtevo PBXs. It is not necessary to have correctly configured provisioning to use it.

  • Page 183: Identities

    A separate "Identity" function key is required for each identity to switch the default identity. By pressing the function key, the associated identity COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 183 -...
  • Page 184 Each identity can only have one fallback identity and vice versa. You cannot set up a chain or ring. The fallback identity must be configured on a different PBX or at a different provider. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 184 -...
  • Page 185 • an outbound proxy is present in your own network • the provider requires an outbound proxy Requirements for configuration • Data provided by the provider/administrator for the outbound proxy COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 185 -...
  • Page 186 • Contacts • SIP-P-Asserted-Identity • SIP-To-From • SIP-Contact • LDAP The set order of the name sources corresponds to the priority with which a determined name is used. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 186 -...
  • Page 187 • COMpact 4000 • COMpact 5010/5020 VoIP • COMpact 5000/5000R • COMpact 5200/5200R/5500R • COMmander 6000/R/RX • COMtrexx Requirements for configuration You need the following information: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 187 -...
  • Page 188 PBX. Further help under Using provisioning Manual setup: 1. Make settings, input required for:SIP Username, Password, SIP Registrar 2. Enable an identity Web interface: • Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 188 -...
  • Page 189 (e.g. LLDP, jitter buffer, STUN server). Further help under Network • Settings > Function keys> Choose a key >Choose a function: Identity / Default identity / various COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 189 -...
  • Page 190 Video: Setup on a Telekom Cloud PBX Link to video (only in German) https://www.youtube.com/watch? v=v5v923ASa2M Video: Setting up a fallback identity Link to video (only in German) https://www.youtube.com/watch? v=3aJlpAHd0Zg COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 190 -...

  • Page 191: Incoming Calls

    The call binding function allows calls from specific phone numbers (e.g. calls from the door) to be linked to a camera and up to two function keys. Further help under Call bindings COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 191 -...
  • Page 192 The automatic call acceptance function allows the phone to answer calls automatically. Further help under Automatic call acceptance Missed calls are saved in the call list. Further help under Call history COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 192 -...

  • Page 193: Intercom

    − Optional:Beep when connecting, Interrupt active calls Process at the InterCom source: 1. Press the speed dialling key configured for InterCom. The function key LED flashes red. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 193 -...
  • Page 194 The following settings are required for the application described here: • InterCom destination − On a PBX: granted InterCom permission − Activated function:On SIP request(is provisioned by the PBX when provisioning is activated) COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 194 -...
  • Page 195 • Function keys > new function key > Speed dial Details about the settings are in Function keys Phone: • Settings > Function keys > new function key > Speed dial COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 195 -...
  • Page 196 InterCom Details about the settings are in Function keys Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 196 -...

  • Page 197: Language And Location

    Details about provisioning this function in the Auerswald DokuWiki Note: In the web interface, you can set both the language and location, both for the web interface and for the phone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 197 -...

  • Page 198: Multicast

    Details about the settings are in Multicast Phone: • Settings > Telephony > Multicast reception Details about the settings are in Multicast Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 198 -...

  • Page 199: Network

    PBX), you need a VPN connection between the devices. A VPN is a logical private network on a publicly accessible infrastructure. Only communications partners that are on this private network can COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 199 -...
  • Page 200 • Devices that are directly connected in the network must also use LLDP. Configuration To set up the network connection for the first time, consult the phone's instructions. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 200 -...
  • Page 201 (e.g. NAT, outbound proxy, certificates). Further help under Identities • Settings > Function keys> Choose a key >Choose a function: VPN Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 201 -...
  • Page 202 Note: An example VPN configuration for a FRITZ!box is also shown in the Auerswald DokuWiki. This configuration cannot be applied to VPN connections that are to be set up in a company environment. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 202 -...

  • Page 203: Notifications

    • Settings > Identities > select identity > Options for experts > Audio Details about the settings are in Identities Provisioning: Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 203 -...

  • Page 204: Park Position

    Details about the settings are in Function keys Phone: • Settings > Function keys> Choose a key >Choose a function:Park position Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 204 -...
  • Page 205 • If the hold time expires a second time, without the call being taken, the connection is disconnected and the caller hears the busy signal. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 205 -...

  • Page 206: Passwords

    • From the factory settings: Password dialogue is displayed when user enters phone's IP address in web browser • User Details about the settings are in Login COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 206 -...
  • Page 207 Passwords Phone: • Settings > Access > Password web interface Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 207 -...

  • Page 208: Pickup

    Pickup, Pickup-choice on key- press, Signal presence • Boss telephone − Function key Mute ringing to switch the phone to silent if required COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 208 -...
  • Page 209 Wipe to the left to delete the message. • Boss telephone − Function key SIP message for the call number of the secretary telephone with a corresponding info text, e.g. "Please put through!". COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 209 -...
  • Page 210 Details about the settings are in Function keys • Pickups Details about the settings are in Pickup Provisioning: Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 210 -...

  • Page 211: Roaming User

    Requirement for use Roaming User authorisation must be assigned to the user in the PBX. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 211 -...
  • Page 212 (if the corresponding function is enabled). Further help under Call history Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 212 -...

  • Page 213: Service Functions, Problem Solving

    • Settings > About phone Details of the information displayed under About phone VPN status If required, the status of an established VPN connection can be displayed. Web interface: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 213 -...
  • Page 214 Download the log file via the web interface: Dashboard > The additional recording of debug information can be switched on as follows: Web interface: • Access > Logging COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 214 -...
  • Page 215 • If necessary, information on sync accounts (CalDAV, CardDAV) All users of the phone must be informed before storing the service data, that a transfer of this content takes place and by whom the COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 215 -...
  • Page 216 If you want to provide your specialised dealer or the manufacturer with the recorded data, for error analysis, you must ensure that the legal requirements are fulfilled. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 216 -...
  • Page 217 • Update > Restart and factory reset > Restart phone Phone: • Settings > Update > Restart phone 1. Disconnect the power (network cable). 2. Restore power (network cable). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 217 -...
  • Page 218 4. Release the keys as soon as the housing LED flashes more slowly. Note: If you do not release the keys within the specified time window, the phone will simply reboot. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 218 -...
  • Page 219 Service functions, problem solving The phone is shut down and then restarted. This can take some time. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 219 -...

  • Page 220: Silent Alert

    SIP message function key can also be used for this purpose. Further help under SIP message Configuration Web interface: • Function keys> Choose a key >Function:Silent Alert COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 220 -...
  • Page 221 3. Depending on the URL and/or phone number entered, the following happens: − An action is triggered at the remote station informed via URL (e.g. alarm server). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 221 -...
  • Page 222 − The phone in “Silent alarm call” mode cannot be called. − End the connection on the phone in “Silent alarm call” mode: > softkeyEnd COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 222 -...

  • Page 223: Silent Call

    2. Activate Provisioning from PBX search. 3. Enter the relevant Provisioning server URL. 4. Set up a function key with the extended function provided by provisioning. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 223 -...

  • Page 224: Sip Message

    Details about the settings are in Function keys Phone: • Settings > Function keys> Choose a key >Choose a function:SIP message Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 224 -...
  • Page 225 − Hide: The countdown timer is hidden. The SIP message is sent after the delay time has elapsed. 3. An action is triggered at the remote station informed via URL (e.g. alarm server). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 225 -...

  • Page 226: Sound

    SIP Invite is checked) 3. Ringtone by call type (the alert info in the SIP Invite is checked) 4. Identity ringtone 5. Default ringtone 6. Android fallback ringtone COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 226 -...
  • Page 227 If there are several matches, the entry with the longest search term is used. Exception: If a matching search term is found with RegExp expressions, the associated ringtone is preferred. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 227 -...
  • Page 228 If the phone is being operated on a PBX in which an exchange line access number has to be dialled to access the exchange line, provisioning the dial COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 228 -...
  • Page 229 Description of the operation under Sound • Settings > Function keys> Choose a key >Choose a function:Mute ringing Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 229 -...
  • Page 230 Video: Setting up call type-dependent ringtones Link to video (only in German) https://www.youtube.com/watch? v=rgZLN7u7jEU Video: Setting up own ringtones Link to video (only in German) https://www.youtube.com/watch? v=DtrNdzMUOBQ COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 230 -...

  • Page 231: Speed Dial

    Further help under Pickup Name display COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 231 -...
  • Page 232 • Settings > Function keys> Choose a key >Choose a function:Speed dial Details about the settings are in Function keys Provisioning: Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 232 -...

  • Page 233: Update

    Important: If the updater fails to boot the device (e.g. because there is a defective hard disk partition), the system informs you in an error COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 233 -...
  • Page 234 Details about the settings are in Update Phone: • Settings > Update Details about the settings are in Update Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 234 -...
  • Page 235 In the default settings: https://update.auerswald.de 3. Web interface: Set the weekdays and time. Web interface: • Update Details about the settings are in Update Phone: • Settings > Update COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 235 -...
  • Page 236 Is automatic update is not enabled, the system only checks for a newer version of the firmware during this time period. If there is a newer version of the firmware, you are informed in a message on the screen. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 236 -...

  • Page 237: User Roles And Permissions

    Restrict the configuration for displaying and removing menu options. Display all menus. Displays menu options selected by the administrators. Exception: Permanent summary display of:Dashboard , Network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 237 -...
  • Page 238 Change the password without delay. • Access Details about the settings are in Access Provisioning: Details about provisioning this function in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 238 -...

  • Page 239: Using Provisioning

    PBX functions to the function key assignments. • Provisioning using the provisioning server URL The URL is required if provisioning is not performed using DHCP data or a redirect server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 239 -...
  • Page 240 • Provisioning > Schedule • Provisioning > SIP provisioning Details about the settings are in Using provisioning Phone: • Settings > Provisioning Details about the settings are in Using provisioning COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 240 -...
  • Page 241 Manual provisioning process (only on the phone) 1. Select one of these: − Provisioning with DHCP data − Redirect Server − Provisioning from PBX search − Provisioning server URL COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 241 -...
  • Page 242 SIP provisioning process (only in the web interface) • Switch on SIP provisioning. You will find more information on configuration via SIP messages and also the provisioning process in the Auerswald DokuWiki. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 242 -...

  • Page 243: Xml Minibrowser

    Details about the settings are in Function keys Phone: • Settings > Function keys> Choose a key >Choose a function:XML Minibrowser Details about the settings are in Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 243 -...
  • Page 244 After you press that button, the phone sends an HTTP(s) GET command to the server, waits for the reply, and then decodes and displays this reply just like a normal web browser would. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 244 -...

  • Page 245: Telephoning

    Telephoning Telephoning Information about the section Incoming calls Call-Waiting Calls Dialled calls Call Query Calls Transferring calls Conference call Hands-Free Calling Loudspeaker listening Headset Call Pickup COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 245 -...

  • Page 246: Information About The Section

    Note: There are alternatives to the functions below. These alternatives have not always been listed. Establish a connection Pick up the receiver Loudspeaker Headset Softkey Accept End a connection To do this, hang up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 246 -...
  • Page 247 Information about the section Loudspeaker Headset Softkey End reject a call Softkey Reject Holding a call/Reconnecting from a call that is on hold Hold COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 247 -...

  • Page 248: Incoming Calls

    Consult the PBX manual for this. Display overview: Internal calls A Ringing B Caller name C Telephone number of the caller D Own called identity E Accept(Accept) F Reject(Rejecting) COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 248 -...
  • Page 249 D Own called identity E Name of the called exchange line number If no name is assigned: Displays the number called. F Accept(Accept) G Reject(Rejecting) H Call duration COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 249 -...
  • Page 250 Display overview: Group calls A Ringing B Caller name C Telephone number of the caller D Name of the called group E Accept(Accept) F Reject(Rejecting) G Call duration COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 250 -...
  • Page 251 D Own identity E Phone number of the person who is forwarding the call F Accept(Accept) G Reject(Rejecting) H Call duration Accepting a call Pick up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 251 -...
  • Page 252 Incoming calls Headset Loudspeaker Softkey Accept Rejecting a call Softkey Reject Putting an accepted call on hold Hold Reconnecting an on-hold call Hold COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 252 -...

  • Page 253: Call-Waiting Calls

    Further help under Call waiting Accepting a call Softkey Accept Rejecting a call Softkey Reject Forwarding Transfer > Enter destination number > Loudspeaker Transfer destination number > OK COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 253 -...

  • Page 254: Dialled Calls

    VoIP provider's voice mailbox. Dialling from within the call history (all calls) Softkey Calls> select the required phone number > pick up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 254 -...
  • Page 255 > Pick up the receiver Note: If more than one number is stored for a contact, you can select the number to call before you pick up the receiver. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 255 -...

  • Page 256: Call

    Display overview: Active conversation A Status Connected. B Identity of called SUB C Own identity D End E Conversation duration Putting a call on hold Active call > Hold COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 256 -...
  • Page 257 The prerequisite is that call takeover is permitted in the PBX. Consult the PBX manual for this. Muting a call Microphone Switching off muting To do this, press Microphone again COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 257 -...
  • Page 258 To do this, enter digits and special characters Note: The selected numbers and characters are displayed in the screen for some seconds and you can hear the associated sound. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 258 -...

  • Page 259: Query Calls

    Dispaly overview: 1 participant on hold A Status Holding B Identity of SUB put on hold C Own identity D Dial E End F Conversation duration COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 259 -...
  • Page 260 A Status Call B SUB (in call) with call duration C SUB on hold with connection duration D Join Connects SUB in call with held SUB E End COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 260 -...
  • Page 261 Initiating a query call (during a call) Hold > enter destination number/contact > OK > enter destination number/contact > OK Hold > softkeyDial > enter destination number/contact > OK COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 261 -...
  • Page 262 > soft keyEnd Connecting the two call partners to each other To do this, hang up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 262 -...
  • Page 263 Query Calls Softkey Join COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 263 -...

  • Page 264: Transferring Calls

    C Suggested contacts (name and phone number) D Toggle between alphanumeric and numerical entry E OK Transfer the call with an announcement Requirements: • Initiated query call Proceed as follows:: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 264 -...
  • Page 265 Transfer the call without announcement (blind transfer) Proceed as follows: Hold > softkeyDial> enter destination number > OK > softkeyJoin> To do this, hang up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 265 -...

  • Page 266: Conference Call

    A Status Holding B SUB 1 (on hold) with call partner C SUB 2 (on hold) with call partner D Dial E Join F Conf. G End COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 266 -...
  • Page 267 E Join F Split G End Initiating a call Scenario: • there is an existing connection between you and at least two other subscribers. Softkey Conf. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 267 -...
  • Page 268 The conference call partners are put on hold and hear music on hold. When the call ends, you can continue the conference call by pressing Hold again COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 268 -...
  • Page 269 Then, there will only be a connection with the remaining subscriber. Ending a conference call completely To do this, hang up the receiver Conference call> softkeyEnd COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 269 -...

  • Page 270: Hands-Free Calling

    Select phone number/contact > wait for a short while Requirement: Automatic start of callactivated. Further help under Automatic start of call Ending a call in hands-free calling mode Softkey End COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 270 -...
  • Page 271 Hands-Free Calling Loudspeaker COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 271 -...

  • Page 272: Loudspeaker Listening

    Switching on during a call through the receiver Loudspeaker Switching off and returning to a normal call Loudspeaker Ending a call in loudspeaker listening mode To do this, hang up the receiver Softkey End COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 272 -...

  • Page 273: Headset Call

    Personally initiating a call when headset operation is switched on (headset LED is shining green) Headset Softkey Accept Transferring an active call to the headset Headset COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 273 -...
  • Page 274 Initiating the listen-in function on the receiver during a headset call Pick up the receiver > press Headset Cancelling the listen-in function on the receiver during a headset call To do this, hang up the receiver COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 274 -...

  • Page 275: Pickup

    • disabled:Do not show in pickup list • Optional:Pickup of connected calls If at least one call is present in the pickup list, lift the receiver to take over the call directly. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 275 -...

  • Page 276: Using The Web Interface

    Basic Knowledge Dashboard Device settings Display and LED Function keys Scripts Using provisioning Identities Update Network LDAP/Google Telephony Sound Date and time Login Backup and restore Access COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 276 -...

  • Page 277: Basic Knowledge

    Basic Knowledge Basic Knowledge Opening the web interface Operating Instructions COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 277 -...

  • Page 278: Opening The Web Interface

    − Password: admin Caution: Passwords that are unchanged from the factory settings are a security risk. Change the password in the dialogue without delay. 3. Click on Login. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 278 -...
  • Page 279 Opening the web interface You are now logged into the web interface and can make settings. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 279 -...

  • Page 280: Operating Instructions

    Operating Instructions Operating Instructions Overview Fields and User Elements Appearance COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 280 -...

  • Page 281: Overview

    Here, click on the required topic to select it. C Display or hide vertical navigation. If the menu structure on the left is being displayed, a vertical navigation is displayed. D Breadcrumb navigation COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 281 -...
  • Page 282 H Navigation elements within the integrated help, from left: − Menu − Search − Back − Forward − Home Display of the contents of the integrated help Save COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 282 -...

  • Page 283: Fields And User Elements

    [ ]Square brackets { } curly brackets Active text input field. Text input field that is already filled. Text input field that is locked for processing. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 283 -...
  • Page 284 Drag the slider to the left to reduce the value. Drag the slider to the right to increase the value. The intention to delete an item can be confirmed or revoked. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 284 -...

  • Page 285: Appearance

    Note: If the web interface is not legible because of scaling/zooming of the browser, you can restore the original view (e.g. Mozilla Firefox under View > Zoom > Normal or Ctrl + 0). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 285 -...

  • Page 286: Dashboard

    Dashboard Dashboard Status information Service and documents COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 286 -...

  • Page 287: Status Information

    Displays the update system version in use on your device. Bootloader version Displays the bootloader version in use on your device. Serial number Displays your device's serial number. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 287 -...
  • Page 288 Displays your device's physical address on the network. Network chip Model of the network chip integrated in the phone. VPN connection Displays the status of the VPN connection: Connected. / Not Connected. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 288 -...

  • Page 289: Service And Documents

    If the phone malfunctions, a package of all service-relevant data can be saved. This can then be forwarded to the specialised departments (Serice, Development) for troubleshooting. Further help under Service functions, problem solving COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 289 -...
  • Page 290 Here, you can display the following license information: • End User License Agreement for Software (EULA) • Data protection • Open source licenses Online help Displays the online help in your browser. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 290 -...

  • Page 291: Device Settings

    Device settings Device settings Device Language and location COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 291 -...

  • Page 292: Device

    Device Device Device name The name you assign to the device. Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 292 -...

  • Page 293: Language And Location

    Audio frequencies (pitches, pulse/pause characters and/or ringing tones), and also the time and time format, are different for each selected location. Further help under Language and location COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 293 -...

  • Page 294: Display And Led

    Display and LED Display and LED Basic Settings LED notifications COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 294 -...

  • Page 295: Basic Settings

    Sets the brightness. Note: Any changes you make to the brightness affect on all key extension modules that are connected. Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 295 -...

  • Page 296: Led Notifications

    The message key LED does not flash and no text message is displayed in the Notifications menu. Further help under Display and LED Heard voice messages Sets the message key LED's reaction to heard voice messages. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 296 -...
  • Page 297 Controls the behaviour of the message key LED. If this option is deselected, the message key LED are switched off permanently. Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 297 -...

  • Page 298: Function Keys

    Function keys Function keys Overview Edit function keys Functions and associated parameters Edit Icon COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 298 -...

  • Page 299: Overview

    B Lists all 3 possible levels to which a function can be assigned C Display D Level 1 (always visible) Click on the selected key to open the Edit function keys window COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 299 -...
  • Page 300 Phone user interface key extension module A Shows that the phone's top left function key has had a function assigned to it on all 3 levels. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 300 -...
  • Page 301 Click on the selected key to open the Edit function keys window Note: If a key already has a function assigned to it, the LED shines yellow. You can assign a different function. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 301 -...

  • Page 302: Edit Function Keys

    Displays the menu in which you select and adjust the required image file for use as an icon for the function key. Details about the settings are in Edit Icon COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 302 -...
  • Page 303 Deletes the functions assigned to the key on all levels. Cancel Closes the menu without adopting changes. Save Saves the entered parameters and close the window. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 303 -...

  • Page 304: Functions And Associated Parameters

    Call forwarding ext. calls: On no reply Cleaning Default identity Do not disturb DTMF-Relay DTMF call Group Group (incoming) Group (outgoing) Mute ringing Park position Pickup list Pickups Relays Silent Alert SIP message COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 304 -...
  • Page 305 Functions and associated parameters XML Minibrowser COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 305 -...

  • Page 306: Speed Dial

    PBX from being overloaded by high volumes of transmitted data. Pickup Activates the Pickup function. Note: Pickup only works if the Subscription function is activated. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 306 -...
  • Page 307 Instead, a list of all the calls that can be taken via pickup is displayed, even if the list only contains one call. Further help under Pickup COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 307 -...
  • Page 308 If this function is switched on, the following states are transmitted (if they are supported by the PBX): • Successful registration of the monitored phone number on the PBX • Do not disturb • Call forwarding Default: disabled. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 308 -...

  • Page 309: Identity

    Identity Identity Further help under Identities Identity Identity used to trigger subsequent calls. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 309 -...

  • Page 310: Activate Config

    Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Configuration id The PBX assigns the configuration ID automatically. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 310 -...

  • Page 311: Anonymous Call

    Anonymous call Anonymous call Further help under Anonymous call No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 311 -...

  • Page 312: Automatic Configuration Switching

    Identity for which this function is set up. Further help under Identities Identification number for system relay with Automatic configuration switchover operating mode (900, in the factory settings). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 312 -...

  • Page 313: Call Forwarding Immediately

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 313 -...

  • Page 314: Call Forwarding On Busy

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 314 -...

  • Page 315: Call Forwarding On No Reply

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 315 -...

  • Page 316: Call Waiting

    Call waiting Call waiting Further help under Call waiting No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 316 -...

  • Page 317: Call Forwarding Ext. Calls: Immediately

    PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 317 -...

  • Page 318: Call Forwarding Ext. Calls: On Busy

    Point-to-multipoint connection: External phone numbers (MSN, see PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 318 -...

  • Page 319: Call Forwarding Ext. Calls: On No Reply

    PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 319 -...

  • Page 320: Cleaning

    Cleaning Cleaning Further help under Cleaning No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 320 -...

  • Page 321: Default Identity

    Default identity Default identity Further help under Identities Adapt speed dial keys When switching the identity, all speed dialling keys are adapted to the current identity. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 321 -...

  • Page 322: Do Not Disturb

    Do not disturb Do not disturb Further help under Do not disturb Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 322 -...

  • Page 323: Dtmf-Relay

    DTMF-Relay DTMF-Relay Further help under Function templates DTMF sequence Numbers needed to perform the required function. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 323 -...

  • Page 324: Dtmf Call

    DTMF sequence Numbers needed to perform the required function. Hangup when done If this function is activated, the connection is disconnected immediately after the DTMF sequence is transmitted. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 324 -...

  • Page 325: Group

    Group Group Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 325 -...

  • Page 326: Group (Incoming)

    Group (incoming) Group (incoming) Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 326 -...

  • Page 327: Group (Outgoing)

    Group (outgoing) Group (outgoing) Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 327 -...

  • Page 328: Mute Ringing

    Mute ringing Mute ringing Further help under Sound No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 328 -...

  • Page 329: Park Position

    PBX for the open query call and the park position (0 to 9). Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 329 -...

  • Page 330: Pickup List

    Pickup list Pickup list Further help under Pickup No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 330 -...

  • Page 331: Pickups

    Pickups Pickups Further help under Pickup No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 331 -...

  • Page 332: Relays

    Note: The Relay function key is for relays with light, door opener or calculator operating mode. This function key is not suitable for manual relays. For additional Information, refer to the Advanced Information about the PBX. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 332 -...

  • Page 333: Silent Alert

    Number/URI Enter a phone number or address such as 198@192.168.XX.YY or 198@company.com, here. Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 333 -...

  • Page 334: Sip Message

    Further help under Identities Message This is where you enter the text for sending an SIP message. Delay Countdown counter. An action is triggered after the countdown reaches zero. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 334 -...

  • Page 335: Vpn

    Further help under Network No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 335 -...

  • Page 336: Xml Minibrowser

    XML Minibrowser XML Minibrowser Further help under XML Minibrowser Number/URI Web server address COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 336 -...

  • Page 337: Edit Icon

    Further help under Function keys Download Saves the selected image section in a size of 64 x 64 px locally as icon.png. Further help under Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 337 -...
  • Page 338 Edit Icon Closes the image editing dialogue. The selected image section is displayed and saved when the page is saved. Further help under Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 338 -...

  • Page 339: Scripts

    Scripts Scripts Scripts with existing parameters (e.g. send pings) are displayed here and can be edited. Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 339 -...

  • Page 340: Using Provisioning

    Using provisioning Using provisioning Basic Settings Schedule SIP provisioning Additional function templates COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 340 -...

  • Page 341: Basic Settings

    URL. Further help under Using provisioning Redirect Server The phone obtains the provisioning server's URL from the redirect server. Further help under Using provisioning COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 341 -...
  • Page 342 Further help under Using provisioning Provisioning server URL This URL is required if it is not obtained via DHCP or a redirect server. Further help under Using provisioning COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 342 -...

  • Page 343: Schedule

    Note: After a reboot, a random time between 00:00 and 05:00 is entered for provisioning. This prevents load spikes on the server. Further help under Using provisioning COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 343 -...

  • Page 344: Sip Provisioning

    SIP provisioning SIP provisioning SIP provisioning Starts remote configuration using SIP messages. Further help under Using provisioning COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 344 -...

  • Page 345: Additional Function Templates

    Additional function templates Additional function templates Vendor templates Activates templates and scripts that are specially designed to run on Auerswald/FONtevo PBXs. Further help under Function templates COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 345 -...

  • Page 346: Identities

    Identities Identities Managing Identities Basic Settings Options for experts Codecs Registrar Outbound-Proxy COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 346 -...

  • Page 347: Managing Identities

    D Identity incorrectly configured, unregistered and unencrypted E Activate/deactivate an identity F Identity deactivated G Resets the selected identity H SIP Registrar Display name SIP Username K Status Active COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 347 -...

  • Page 348: Basic Settings

    Used to verify the user name. Identical to the password assigned by the VoIP provider when the identity was being created or the password entered in the PBX. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 348 -...
  • Page 349 Enter the authentication username provided by the VoIP provider. You need the authentication username when you register with a VoIP provider. If you connect to an Auerswald PBX, you do not need to enter the authentication ID. Further help under...

  • Page 350: Options For Experts

    For the identity, the displayed identity is intended as a fallback. The identity itself can no longer be selected as a fallback identity. Further help under Identities CLIR type (Number suppression) COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 350 -...
  • Page 351 PBX/at the provider, e.g.##06 for Auerswald PBXs. Further help under Identities Music on hold If a connection or call is on hold, the "music on hold" is played. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 351 -...
  • Page 352 Switches on negotiation for the encryption of call data via SRTP. When a call is made, the call partner will be asked if encryption is possible. If COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 352 -...
  • Page 353 Forces the encryption of SIP messages over the entire route to the destination. Note: The call is not made if TLS is not available on the entire connection. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 353 -...
  • Page 354 2 … 255 minutes, default: 15 minutes Specifies the number of minutes after which the SIP session timer is to check a call's connection. Further help under Identities Protocol type COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 354 -...
  • Page 355 Further help under Identities Retry subscriptions Sets the interval at which attempts are made to configure a subscription on the PBX/provider, if an error occurs. • 1x COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 355 -...
  • Page 356 • 1x The device makes exactly one attempt to register on the PBX/provider. There are no more registration attempts. • Fixed interval COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 356 -...
  • Page 357 The sequence in which the name sources are displayed in the list sets the sequence in which they are applied. The first source that contains a name is used for the display. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 357 -...
  • Page 358 Transmission of event packets in the RTP stream • Inband Transmission of coded sound signals, directly in the RTP stream • SIP info Transmission of SIP info messages Further help under DTMF COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 358 -...

  • Page 359: Codecs

    You can select inactive codecs and drag and drop them in the »Active« list to arrange them, or remove them from the list. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 359 -...

  • Page 360: Registrar

    Caution: Each time a port is opened on the router, this creates a potential security risk. It is essential you put additional protective measures in place. Further help under Identities Time lapse registration (min.) 5 … 60 minutes COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 360 -...
  • Page 361 Further help under Identities Refresh register at 1/2 Turns on re-registration after half of the negotiated maximum registration period. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 361 -...

  • Page 362: Nat

    The router which connects the local area network with the Internet should be a properly functioning SIP-aware router which performs NAT traversal. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 362 -...
  • Page 363 As a rule, this is reported with error message 503 during SIP registration. If this problem occurs, it is recommended to raise the value (e.g. to 180). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 363 -...
  • Page 364 Enable the best possible transmission route to be found between the phone and PBX/provider. Note: ICE must only be activated if the other end supports ICE. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 364 -...

  • Page 365: Outbound-Proxy

    Further help under Identities Server address for the outbound proxy. Note: The URL must be filled out if mode Manually is selected. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 365 -...
  • Page 366 Further help under Identities Alternative URL Alternative server address for the outbound proxy. Further help under Identities Alternative port Alternative port for the outbound proxy. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 366 -...

  • Page 367: Update

    Update Update Basic Settings Restart and factory reset Schedule COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 367 -...

  • Page 368: Basic Settings

    Further help under Update Update server URL In the default settings: https://update.auerswald.de Further help under Update Start update Starts installation of a new firmware version. Further help under Update COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 368 -...

  • Page 369: Restart And Factory Reset

    Resets the telephone to the factory settings. Any saved data and settings are deleted. The phone is shut down and then restarted. Further help under Service functions, problem solving COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 369 -...

  • Page 370: Schedule

    The weekdays on which the phone checks for available updates and installs them. Further help under Update Time Time at which the phone checks for available updates and installs them. Further help under Update COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 370 -...

  • Page 371: Network

    Network Network Current Settings IPv4 IPv6 VLAN Topology COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 371 -...

  • Page 372: Current Settings

    Shows which network protocol is in use. IP address Displays the phone's IP address. Prefix Different subnet mask notation. Example: 24 corresponds to 255.255.255.0 Forwarding routes Protocol COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 372 -...
  • Page 373 If only one router is in use, the DNS's IP address is the same as that of the gateway. If more than one server is being used to handle these tasks, the IP addresses will be different. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 373 -...

  • Page 374: Ipv4

    If you select DHCP: the phone's IP address is displayed If you select Static: you can enter/change the phone's IP address In the factory settings: 0.0.0.0. Further help under Network Subnet mask Example: 225.255.255.0 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 374 -...
  • Page 375 DNS server. The provider or network system administrator sets the DNS server. Further help under Network DNS 2 Optional Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 375 -...

  • Page 376: Ipv6

    The DNS server is needed for Internet access. The provider or network system administrator sets the DNS server. The provider or network system administrator sets the DNS server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 376 -...
  • Page 377 IPv6 Further help under Network DNS 2 Optional Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 377 -...

  • Page 378: Vlan

    Further help under Network Phone VLAN priority 0 (lowest priority) to 7 (highest priority) Further help under Network PC port VLAN Switches on VLAN for the PC port. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 378 -...
  • Page 379 The associated data packets are tagged with this ID. Further help under Network PC port VLAN priority 0 (lowest priority) to 7 (highest priority) Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 379 -...

  • Page 380: Vpn

    Mixed form IPsec Xauth PSK and IPsec Xauth RSA Open VPN OpenVPN libraries are used to set up a VPN over an encrypted TLS/SSL connection. L2TP IPsec PSK COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 380 -...
  • Page 381 Your network administrator will give you the server address. Further help under Network User name User name for the VPN connection. Your network administrator will give you your user name. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 381 -...
  • Page 382 Settings for the network, IP address range (e.g. 10.0.0.0/8). Your network administrator will give you the IP address range for the forwarding routes. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 382 -...
  • Page 383 • .pem format Further help under Network IPsecUserPrivateKey This is generated by the system administrator or by the user. The private key must fulfil these criteria: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 383 -...
  • Page 384 The IPsec CA certificate (IPsecCaCert) must fulfil these criteria: • X.509 standard • .pem format Further help under Network OpenVPN Config Contents of a configuration file (openvpn.cfg). Component part of setting up an open VPN. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 384 -...
  • Page 385 Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 385 -...

  • Page 386: Topology

    Topology Topology Basic Settings Jitter buffer STUN server COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 386 -...

  • Page 387: Basic Settings

    Note: If this function is switched on, parts of the call can seem like breaks in the connection because background noises are cut off sharply. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 387 -...
  • Page 388 If this function is enabled, LLDP packages are sent regularly to the directly connected LLDP-enabled switch. Further help under Network LLDP: Interval in seconds LLDP package sending frequency 30 to 3600 sec Minimum: 30 sec COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 388 -...
  • Page 389 Basic Settings Default: 30 sec Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 389 -...

  • Page 390: Jitter Buffer

    Initial value = 0, prefetch is deactivated. Further help under Network Min. prefetch Minimum prefetch delay (msec). Default: 60 msec Further help under Network Max. prefetch Maximum prefetch delay (msec). Default: 240 msec COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 390 -...
  • Page 391 Jitter buffer Further help under Network Maximum Delay that can be set for the jitter buffer (msec). Default: 360 msec Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 391 -...

  • Page 392: Stun Server

    STUN server STUN server STUN server management Settings COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 392 -...

  • Page 393: Stun Server Management

    E Deletes the selected STUN server. F Adds another STUN server to the list. The list is dynamic. Settings can be made for up to eight STUN servers. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 393 -...

  • Page 394: Settings

    Note: If you encounter problems with half-open (dropped) call connections, enabling the RTP port might help. Further help under Network Time lapse registration (min.) 5 … 60 minutes COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 394 -...
  • Page 395 The value you enter here should be a compromise between a short timespan (which generates traffic with the provider) and a long re- registration period. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 395 -...

  • Page 396: Ldap/Google

    LDAP/Google LDAP/Google LDAP Google COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 396 -...

  • Page 397: Ldap

    LDAP LDAP Basic Settings LDAP filter COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 397 -...

  • Page 398: Basic Settings

    LDAP via SSL technology, Port 636. Active Switches on the directory service request. Further help under Contacts Server The LDAP server's domain name or IP address Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 398 -...
  • Page 399 Note: You can find the password in the web interface of your PBX underUser data > Address Books > Settings in the row Simplified user name next to Password. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 399 -...
  • Page 400 Basic Settings Further help under Contacts Search area Point in the folder from which the LDAP search starts. Example: BaseDN dc=auerswald Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 400 -...

  • Page 401: Ldap Filter

    Filter for assigning numbers to names for incoming and outbound calls. Further help under Contacts Number filter dial preparation Filter for displaying the suggestions list in dial preparation. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 401 -...
  • Page 402 Further help under Contacts Phone number attributes Relevant phone number attributes. Further help under Contacts Sort by Sorting algorithm (by First name, by Last name) Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 402 -...
  • Page 403 Further help under Contacts Number search outgoing If "Number search outgoing" is enabled, the display name is searched for via LDAP, for outgoing calls. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 403 -...

  • Page 404: Google

    Google Google Google Account Management Settings Authenticate Google account COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 404 -...

  • Page 405: Google Account Management

    C Shows the current status. D Starts synchronisation or authentication. E Refreshes the display. F Deletes the account. G Adds a new account to the list. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 405 -...

  • Page 406: Settings

    Automatic synchronization The contact data of the Google account is synchronised at the set interval. Alternatively, the synchronisation can also be started manually. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 406 -...
  • Page 407 Settings Interval (hours) Determines after what time the contact data of the Google account is synchronised. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 407 -...

  • Page 408: Authenticate Google Account

    Google account. Input the required data in the authentication dialogue. Further help under Contacts Cancel The dialogue for the authentication is closed, already created data is discarded. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 408 -...

  • Page 409: Telephony

    Telephony Telephony Call settings Multicast COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 409 -...

  • Page 410: Call Settings

    Call settings Call settings Call forwarding Call signalling Direct call Call history Dialled calls Automatic call acceptance COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 410 -...

  • Page 411: Call Forwarding

    Forwards incoming calls to the set destination number if these calls have not been taken within a set time. Further help under Call forwarding Call forwarding destination Enter the destination number here. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 411 -...
  • Page 412 Further help under Call forwarding Waiting time before call forwarding Sets the number of the seconds that the phone waits before activating call forwarding. Further help under Call forwarding COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 412 -...

  • Page 413: Call Signalling

    Do not disturb Rejects calls to the phone. Call Completion The callback is triggered automatically by the PBX. Further help under Call Completion COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 413 -...

  • Page 414: Direct Call

    Waiting time before call starts in s Shows the number of seconds the device will wait before starting the call to the specified destination. Further help under Direct call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 414 -...

  • Page 415: Call History

    Logging by call type Selected call types are logged and displayed. The call types are determined on the basis of the Alert Info. Further help under Call history COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 415 -...

  • Page 416: Dialled Calls

    Seconds until start of call You can use the sliding adjuster to set the number of the seconds that the phone waits before making the automatic call. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 416 -...

  • Page 417: Automatic Call Acceptance

    Not automatically. Further help under Automatic call acceptance Beep when connecting Uses a tone to signal incoming calls. Further help under Automatic call acceptance COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 417 -...
  • Page 418 Active calls are put on hold when InterCom calls are received. Note: For active calls to be interrupted, the Call waiting function must be enabled. Further help under Automatic call acceptance COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 418 -...

  • Page 419: Multicast

    Specifies which multicast address is to be listened to. Further help under Multicast Port Specifies the port to be monitored. Further help under Multicast Codec Indicates which codec is expected. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 419 -...
  • Page 420 Current loudness The audio stream is played at the currently set volume. Maximum loudness The audio stream is played at the maximum volume. Further help under Multicast COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 420 -...

  • Page 421: Sound

    Sound Sound Ringtones by call type Ringtone management COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 421 -...

  • Page 422: Ringtones By Call Type

    Search term for determining call types from the alert info. RegExp expressions are supported. Further help under Sound Ringtones by call type Assigns one of the available ringtones to the search term. Further help under Sound COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 422 -...

  • Page 423: Ringtone Management

    Note: Max. permitted file size per file: 5 MB. Further help under Sound Memory utilisation Displays how much memory is occupied by imported ringtones. Further help under Sound COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 423 -...

  • Page 424: Date And Time

    At the same time, it must be ensured that the registered NTP server can be reached, even if the phone cannot reach addresses on the Internet. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 424 -...
  • Page 425 12 h: time display in 12-hour format. In some views, the time of day is also displayed. 24 h: time display in 24-hour format. Further help under Date and time COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 425 -...

  • Page 426: Login

    Login Login User administration Settings COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 426 -...

  • Page 427: User Administration

    G Stores all settings for a user. H Click on the Edit icon to assign a new password. Displays/hides the currently set password (only in Edit mode). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 427 -...
  • Page 428 User administration Adds a new user to the list. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 428 -...

  • Page 429: Settings

    • contain at least one lower case letter • contain at least one special character • be at least 9 characters long • be different from the user name COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 429 -...
  • Page 430 Admin Assigns administrator rights to the user. Note: Administrator rights can only be assigned when a new user is created. Further help under User roles and permissions COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 430 -...

  • Page 431: Backup And Restore

    Clicking in the grey field opens the file selection. A backup file (*.xml) stored on a disk can be selected. Import:Loads the selected backup file into the phone. Further help under Backup and restore COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 431 -...

  • Page 432: Access

    Access Access General settings Telephone menu COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 432 -...

  • Page 433: General Settings

    General settings General settings Developer options Action URL Logging COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 433 -...

  • Page 434: Developer Options

    Android Debug Bridge (adb) Enables the PC to access the phone via the software interface. You can then use ADB to execute commands on the Android system. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 434 -...

  • Page 435: Action Url

    Required to send events. No entry required if only commands are received. Further help under Action URL Generate new token Provides a static password for the phone interface. Further help under Action URL COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 435 -...

  • Page 436: Logging

    Extended Logging Enables debug info recording. Note: In some situations, extended logging can have a negative impact on system performance. Further help under Service functions, problem solving COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 436 -...

  • Page 437: Telephone Menu

    For users, the reduced display is applied both to the phone and the web interface. Note: Only administrators can see this page. Further help under User roles and permissions COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 437 -...

  • Page 438: Using The Phone

    Using the Phone Using the Phone Basic Knowledge Calls (Call history) Contacts Pickup Settings COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 438 -...

  • Page 439: Basic Knowledge

    Basic Knowledge Basic Knowledge Keys and LEDs Display (Home screen) Operating Instructions COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 439 -...

  • Page 440: Keys And Leds

    2 Function keys near the display The function keys next to the display have two different functions: In idle state: Freely programmable function keys Further help under Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 440 -...
  • Page 441 • Enter idle state: • Back if necessary: In menus and lists: Navigation The top and bottom right keys quickly scroll through lists and menus. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 441 -...
  • Page 442 • LED is shining red: microphone is disabled Hold with LED • You can put an active call on hold or reconnect it again. Redialling • Displays the outgoing calls list. Headset with LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 442 -...
  • Page 443 By pressing OK the activated element is selected and the element's function is executed. Elements on the display are shown in different ways to indicate their state: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 443 -...
  • Page 444 • Press this to display the home screen. Previously started actions will continue in the background. Back • Press this to return to the most recently opened menu and end the current action. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 444 -...
  • Page 445 Space . , 0 + : ‘ \ “ ? ¿ ! ¡ _ * ( ) [ ] < = > « » ^ ´ ` ~ { } # % & § £ $ € COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 445 -...
  • Page 446 D Softkey Details:Press this to display more saved phone numbers for a contact. E →Fav. / →Fav.:Turns a contact into a favourite or favourite into a normal contact. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 446 -...
  • Page 447 (1-3). The key labelling in the display changes with the key level. The key level can be changed by pressing the control rocker (B). Further help under Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 447 -...

  • Page 448: Display (Home Screen)

    Do not disturb enabled (locally on the phone) Anonymus call enabled Ringer disabled B Horizontal scroll bar Shows the active key level (1-3) of the freely programmable function keys next to the display. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 448 -...
  • Page 449 Further help under Keys and LEDs G Area for freely programmable function keys Here: An assigned function key with direct dialling to the internal number 223. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 449 -...
  • Page 450 • No WebUI (if web administration (https) is disabled and no identity has been configured) • IP address (if device is connected but not registered) Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 450 -...

  • Page 451: Operating Instructions

    B negative:An element is displayed as a negative image in a dark bar if you activate it using the direction keys and you can display a sub-menu by pressing OK COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 451 -...

  • Page 452: Calls (Call History)

    Displays information about the call or call partner such as phone number/ contact, call time and date and call type: Accepted call Missed call Successful outgoing call Unsuccessful outgoing call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 452 -...
  • Page 453 Clear entry: Deletes the selected entry in the call history. Note: Alternatively, press Delete Note: To delete the entire list, press Delete approximately 2 seconds. Further help under Call history COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 453 -...

  • Page 454: Contacts

    Contacts Contacts OverviewContact/Favourites Edit Contact COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 454 -...

  • Page 455: Overviewcontact/Favourites

    E →Fav./→Fav.:Turns a contact into a favourite or favourite into a normal contact. Note: If set up, the LDAP and Google contacts are listed in addition to the locally created contacts. Characteristics: COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 455 -...
  • Page 456 Creates a new contact. This is then added to the appropriate source list (Favourites or Contacts), from which a new contact is added. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 456 -...

  • Page 457: Edit Contact

    • Other Note: Via the soft keyDefaultyou can set the default phone number to be used if several phone numbers have been assigned to a contact. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 457 -...
  • Page 458 Edit Contact No.+/Del Nr Adds a phone number to a contact, or removes it from the contact. Save Saves the contact settings. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 458 -...

  • Page 459: Pickup

    The pickup list for the display of calls of a single key that can be picked up appears with the enabled functionPickup-choice on key-press. Further help under Pickup COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 459 -...

  • Page 460: Settings

    Settings Settings Network Identities Sound Language and location Display and LED Telephony Function keys Scripts Update Using provisioning Access Date and time Contacts/LDAP About phone COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 460 -...

  • Page 461: Network

    Network Network Current Settings IPv4 settings IPv6 Settings VLAN Topology COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 461 -...

  • Page 462: Current Settings

    Current Settings Current Settings The current settings will be shown. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 462 -...

  • Page 463: Ipv4 Settings

    If you select Static: you can enter/change the phone's IP address In the factory settings: 0.0.0.0. Further help under Network Subnet mask Example: 225.255.255.0 Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 463 -...
  • Page 464 DNS server. The provider or network system administrator sets the DNS server. Further help under Network DNS 2 Optional Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 464 -...

  • Page 465: Ipv6 Settings

    The DNS server is needed for Internet access. The provider or network system administrator sets the DNS server. The provider or network system administrator sets the DNS server. Further help under Network DNS 2 Optional COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 465 -...
  • Page 466 IPv6 Settings Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 466 -...

  • Page 467: Vlan

    PC port VLAN Switches on VLAN for the PC port. Further help under Network PC port VLAN ID Enter the PC port's VLAN lD: 1 … 4094 COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 467 -...
  • Page 468 The associated data packets are tagged with this ID. Further help under Network PC port VLAN priority 0 (lowest priority) to 7 (highest priority) Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 468 -...

  • Page 469: Vpn

    Your network administrator will give you your user name. Further help under Network Password Password for the VPN connection. Your network administrator will give you the password. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 469 -...

  • Page 470: Topology

    Topology Topology Basic Settings STUN server COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 470 -...

  • Page 471: Basic Settings

    Default: 60 msec Max. Prefetch: Maximum prefetch delay (msec). Default: 240 msec Maximum: Delay that can be set for the jitter buffer (msec). Default: 360 msec COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 471 -...
  • Page 472 If this function is enabled, LLDP packages are sent regularly to the directly connected LLDP-enabled switch. Further help under Network LLDP: Interval in seconds LLDP package sending frequency 30 to 3600 sec Minimum: 30 sec COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 472 -...
  • Page 473 If the provider requires it: Prevents switching to TCP for large packets. Note: If this function is switched off, large packets are sent via TCP instead of UDP in accordance with RFC. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 473 -...

  • Page 474: Stun Server

    For this reason, we recommend you use port forwarding as little as possible. Note: If you encounter problems with half-open (dropped) call connections, enabling the RTP port might help. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 474 -...
  • Page 475 The value you enter here should be a compromise between a short timespan (which generates traffic with the provider) and a long re- registration period. Further help under Network COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 475 -...

  • Page 476: Identities

    Identities Identities Managing Identities Basic Settings Options for experts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 476 -...

  • Page 477: Managing Identities

    2. Confirm your selection with OK 3. Make the settings as described under Identities. A new identity is added to the list. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 477 -...
  • Page 478 Important: All settings made for the selected identity are deleted without asking you to confirm. If you back up the settings for an identity to a data storage device first, you can restore them if required. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 478 -...

  • Page 479: Basic Settings

    Used to verify the user name. Identical to the password assigned by the VoIP provider when the identity was being created or the password entered in the PBX. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 479 -...
  • Page 480 Enter the authentication username provided by the VoIP provider. You need the authentication username when you register with a VoIP provider. If you connect to an Auerswald PBX, you do not need to enter the authentication ID. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024...

  • Page 481: Options For Experts

    Options for experts Options for experts Registrar Function codes Audio Security Outbound proxy Fallback for Ringer Tone Name sources COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 481 -...

  • Page 482: Registrar

    VoIP provider. The value you enter here should be a compromise between a short timespan (which generates traffic with the provider) and a long re- registration period. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 482 -...
  • Page 483 Further help under Identities Refresh register at 1/2 Turns on re-registration after half of the negotiated maximum registration period. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 483 -...

  • Page 484: Sip

    Note: If very large data packets are present, TCP is used instead of UDP. The maximum size of a data packet can vary according to the network. (RFC 3261 > TCP) COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 484 -...
  • Page 485 The device sends exactly one subscription to the PBX/provider. No other subscriptions are sent. • Fixed interval Attempts to subscribe on the PBX/provider are made at the specified interval. • Redouble interval COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 485 -...
  • Page 486 The set number of seconds doubles after each attempt to register on the PBX/provider. Interval in seconds Sets the time gap between two subscription attempts. Minimum: 1 sec COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 486 -...
  • Page 487 Transmission of event packets in the RTP stream • Inband Transmission of coded sound signals, directly in the RTP stream • SIP info Transmission of SIP info messages Further help under DTMF COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 487 -...

  • Page 488: Nat

    The router which connects the local area network with the Internet should be a properly functioning SIP-aware router which performs NAT traversal. Further help under Identities RTP NAT traversal Requirement: • Configured DNS server Active COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 488 -...
  • Page 489 Enable the best possible transmission route to be found between the phone and PBX/provider. Note: ICE must only be activated if the other end supports ICE. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 489 -...
  • Page 490 Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 490 -...

  • Page 491: Function Codes

    The sent display text in the From header is "anonymous". User anonymous Both the display text and the User name section in the From header is "anonymous". Further help under Anonymous call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 491 -...

  • Page 492: Audio

    Note: Codecs that are assigned multiple times are automatically removed from the list and replaced with---. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 492 -...

  • Page 493: Security

    If selected, voice data is transmitted in encrypted form. If not selected, it is not encrypted. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 493 -...
  • Page 494 Note: For each device variant, simply shows whether a certificate is installed and where processing can take place, if relevant. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 494 -...

  • Page 495: Outbound Proxy

    Server address for the outbound proxy. Note: The URL must be filled out if mode Manually is selected. Further help under Identities Port Port for the outbound proxy. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 495 -...
  • Page 496 Further help under Identities Alternative URL Alternative server address for the outbound proxy. Further help under Identities Alternative port Alternative port for the outbound proxy. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 496 -...

  • Page 497: Fallback For

    For the identity, the displayed identity is intended as a fallback. The identity itself can no longer be selected as a fallback identity. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 497 -...

  • Page 498: Ringer Tone

    Ringer Tone Ringer Tone Ringer Tone Assigns a ringtone to the identity. Further help under Sound COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 498 -...

  • Page 499: Name Sources

    Depending on the device variant, the default state of the name sources is created by • Reset to default • Default Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 499 -...

  • Page 500: Sound

    Search term Search term for determining call types from the alert info. RegExp expressions are supported. Ringer Tone Assigns one of the available ringtones to the search term. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 500 -...
  • Page 501 Turns on the sidetone in the handset for a better sound experience (default). Note: In permanently noisy environments, it makes sense to switch off the sidetone. The volume is automatically increased. Further help under Sound COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 501 -...

  • Page 502: Language And Location

    Further help under Language and location Language web interface Changes the language used on the web interface Further help under Language and location COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 502 -...

  • Page 503: Display And Led

    Sets the contrast. Note: Any changes you make to the contrast affect on all key extension modules that are connected. Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 503 -...
  • Page 504 Sets the message key LED's reaction to heard voice messages. • LED lights up The message key LED shines and a text message is displayed in the Notifications menu. • LED is flashing COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 504 -...
  • Page 505 Notifications menu. • Disabled The message key LED does not flash and no text message is displayed in the Notifications menu. Further help under Display and LED COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 505 -...

  • Page 506: Telephony

    Telephony Telephony Call waiting Audible indication Do not disturb Call forwarding Anonymous call Automatic start of call Direct call Automatic call acceptance Call Completion Call history Multicast COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 506 -...

  • Page 507: Call Waiting

    Call waiting Call waiting Call waiting Indicates an incoming call during a call. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 507 -...

  • Page 508: Audible Indication

    This acoustic signal indicates that there is an incoming call during a call. If this option is disabled, incoming calls are only signalled by a change in the display content during a call. Further help under Call waiting COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 508 -...

  • Page 509: Do Not Disturb

    Do not disturb Do not disturb Do not disturb Rejects calls to the phone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 509 -...

  • Page 510: Call Forwarding

    Forwards incoming calls to the set destination number if the subscriber is busy. Further help under Call forwarding Call forwarding destination Enter the destination number here. Further help under Call forwarding COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 510 -...
  • Page 511 Call forwarding Waiting time before call forwarding Sets the number of the seconds that the phone waits before activating call forwarding. Further help under Call forwarding COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 511 -...

  • Page 512: Anonymous Call

    Anonymous call Anonymous call Anonymous call Stops your phone number from being displayed to the person you are calling COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 512 -...

  • Page 513: Automatic Start Of Call

    Seconds until start of call You can use the sliding adjuster to set the number of the seconds that the phone waits before making the automatic call. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 513 -...

  • Page 514: Direct Call

    Waiting time before call starts in s Shows the number of seconds the device will wait before starting the call to the specified destination. Further help under Direct call COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 514 -...

  • Page 515: Automatic Call Acceptance

    Active calls are put on hold when InterCom calls are received. Note: For active calls to be interrupted, the Call waiting function must be enabled. Further help under Automatic call acceptance COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 515 -...

  • Page 516: Call Completion

    Call Completion Call Completion Call Completion The callback is triggered automatically by the PBX. Further help under Call Completion COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 516 -...

  • Page 517: Call History

    Logging by call type Selected call types are logged and displayed. The call types are determined on the basis of the Alert Info. Further help under Call history COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 517 -...

  • Page 518: Multicast

    Further help under Multicast Port Specifies the port to be monitored. Further help under Multicast Codec Indicates which codec is expected. Further help under Multicast Loudness Current loudness COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 518 -...
  • Page 519 Multicast The audio stream is played at the currently set volume. Maximum loudness The audio stream is played at the maximum volume. Further help under Multicast COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 519 -...

  • Page 520: Function Keys

    Function keys Function keys Managing function keys Edit function keys Functions and associated parameters COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 520 -...

  • Page 521: Managing Function Keys

    Adds an entry to the list, above the marked position. Further help under Function keys Edit Opens a dialogue in which parameters can be configured for the selected key. Further help under Function keys COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 521 -...

  • Page 522: Edit Function Keys

    Displayed beside each function key on the screen. Delete Deletes the marked function key in the list. Cancel Closes the menu without adopting changes. Save Saves the entered parameters and close the window. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 522 -...

  • Page 523: Functions And Associated Parameters

    Cleaning Default identity Do not disturb DTMF-Relay DTMF call Group Group (incoming) Group (outgoing) Mute ringing Park position Pickup list Pickups Relays Silent Alert SIP message COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 523 -...
  • Page 524 Functions and associated parameters XML Minibrowser COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 524 -...

  • Page 525: Speed Dial

    PBX from being overloaded by high volumes of transmitted data. Pickup Activates the Pickup function. Note: Pickup only works if the Subscription function is activated. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 525 -...
  • Page 526 Instead, a list of all the calls that can be taken via pickup is displayed, even if the list only contains one call. Further help under Pickup COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 526 -...
  • Page 527 If this function is switched on, the following states are transmitted (if they are supported by the PBX): • Successful registration of the monitored phone number on the PBX • Do not disturb • Call forwarding Default: disabled. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 527 -...

  • Page 528: Identity

    Identity Identity Further help under Identities Identity Identity used to trigger subsequent calls. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 528 -...

  • Page 529: Activate Config

    Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Configuration id The PBX assigns the configuration ID automatically. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 529 -...

  • Page 530: Anonymous Call

    Anonymous call Anonymous call Further help under Anonymous call No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 530 -...

  • Page 531: Automatic Configuration Switching

    Identity for which this function is set up. Further help under Identities Identification number for system relay with Automatic configuration switchover operating mode (900, in the factory settings). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 531 -...

  • Page 532: Call Forwarding Immediately

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 532 -...

  • Page 533: Call Forwarding On Busy

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 533 -...

  • Page 534: Call Forwarding On No Reply

    Identity for which this function is set up. Further help under Identities Note: Only assign the Identity parameter if PBX function templates are used. Further help under Function templates Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 534 -...

  • Page 535: Call Waiting

    Call waiting Call waiting Further help under Call waiting No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 535 -...

  • Page 536: Call Forwarding Ext. Calls: Immediately

    Point-to-multipoint connection: External phone numbers (MSN, see PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 536 -...

  • Page 537: Call Forwarding Ext. Calls: On Busy

    PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 537 -...

  • Page 538: Call Forwarding Ext. Calls: On No Reply

    Point-to-multipoint connection: External phone numbers (MSN, see PBX configuration), for which call forwarding is to be performed. PTP connection:Header plus extension for which call forwarding is to be performed. Destination Call forwarding destination COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 538 -...

  • Page 539: Cleaning

    Cleaning Cleaning Further help under Cleaning No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 539 -...

  • Page 540: Default Identity

    Default identity Default identity Further help under Identities Adapt speed dial keys When switching the identity, all speed dialling keys are adapted to the current identity. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 540 -...

  • Page 541: Do Not Disturb

    Do not disturb Do not disturb Further help under Do not disturb Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 541 -...

  • Page 542: Dtmf-Relay

    DTMF-Relay DTMF-Relay Further help under Function templates DTMF sequence Numbers needed to perform the required function. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 542 -...

  • Page 543: Dtmf Call

    Numbers needed to perform the required function. Hangup when done If this function is activated, the connection is disconnected immediately after the DTMF sequence is transmitted. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 543 -...

  • Page 544: Group

    Group Group Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 544 -...

  • Page 545: Group (Incoming)

    Group (incoming) Group (incoming) Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 545 -...

  • Page 546: Group (Outgoing)

    Group (outgoing) Group (outgoing) Further help under Function templates Identity Identity for which this function is set up. Further help under Identities Group Group telephone number COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 546 -...

  • Page 547: Mute Ringing

    Mute ringing Mute ringing Further help under Sound No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 547 -...

  • Page 548: Park Position

    PBX for the open query call and the park position (0 to 9). Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 548 -...

  • Page 549: Pickup List

    Pickup list Pickup list Further help under Pickup No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 549 -...

  • Page 550: Pickups

    Pickups Pickups Further help under Pickup No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 550 -...

  • Page 551: Relays

    Note: The Relay function key is for relays with light, door opener or calculator operating mode. This function key is not suitable for manual relays. For additional Information, refer to the Advanced Information about the PBX. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 551 -...

  • Page 552: Silent Alert

    Number/URI Enter a phone number or address such as 198@192.168.XX.YY or 198@company.com, here. Identity Identity for which this function is set up. Further help under Identities COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 552 -...

  • Page 553: Sip Message

    Identities Message This is where you enter the text for sending an SIP message. Delay Countdown counter. An action is triggered after the countdown reaches zero. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 553 -...

  • Page 554: Vpn

    Further help under Network No parameters necessary. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 554 -...

  • Page 555: Xml Minibrowser

    XML Minibrowser XML Minibrowser Further help under XML Minibrowser Number/URI Web server address COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 555 -...

  • Page 556: Scripts

    Scripts Scripts Scripts with existing parameters (e.g. send pings) are displayed here and can be edited. Further help in the Auerswald DokuWiki COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 556 -...

  • Page 557: Update

    If selected, available updates are installed automatically. Further help under Update Update server URL In the default settings: https://update.auerswald.de Further help under Update Restart phone Restarts the telephone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 557 -...
  • Page 558 Further help under Update Reset to default Resets the telephone to the factory settings. Any saved data and settings are deleted. The phone is shut down and then restarted. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 558 -...

  • Page 559: Using Provisioning

    The phone obtains the provisioning server's URL from the redirect server. Further help under Using provisioning Provisioning from PBX search Automatic provisioning of the phone is performed via the PBX. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 559 -...
  • Page 560 This URL is required if it is not obtained via DHCP or a redirect server. Further help under Using provisioning Vendor templates Activates templates and scripts that are specially designed to run on Auerswald/FONtevo PBXs. Further help under Function templates COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 560 -...

  • Page 561: Access

    Displays the password entry/modification dialogue for the web interface. Note: When you define the password, comply with the conventions for secure passwords. Further help under Service functions, problem solving COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 561 -...
  • Page 562 Web administration (https) is inactive. Further help under Action URL Action URL server Required to send events. No entry required if only commands are received. Further help under Action URL COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 562 -...

  • Page 563: Date And Time

    Note: When changing the time zone, all time-stamped data on the phone (such as call log entries, calendar entries, or emails) is adjusted to the changed time zone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 563 -...
  • Page 564 Date and time Further help under Date and time COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 564 -...

  • Page 565: Contacts/Ldap

    Sorting algorithm (by First name, by Last name) Further help under Contacts Name format Defines the format in which names are displayed (First name first, Last name first). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 565 -...
  • Page 566 Further help under Contacts Number search outgoing If "Number search outgoing" is enabled, the display name is searched for via LDAP, for outgoing calls. Further help under Contacts COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 566 -...

  • Page 567: About Phone

    Displays the serial number of the keyboard PCB installed on your device. Build number Displays the build number of the software version installed on the device. MAC address Displays your device's physical address on the network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 567 -...
  • Page 568 Model of the network chip integrated in the phone. SPL version Displays the SPL version. Operating hours Displays the operating hours of the device for service purposes. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 568 -...
  • Page 569 Here, you can display the following license information: • End User License Agreement • Data protection • Open source licenses • Android licenses • Webclient licenses COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 569 -...

  • Page 570: Glossary

    Glossary Glossary Technical Terms and Functions Abbreviations COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 570 -...

  • Page 571: Technical Terms And Functions

    Client Codec DHCP Dial preparation Domain Downdate DTMF End device Ethernet Firewall Firmware Frame size Gateway HOST HTTP IMAP IP address Ipsec IPv4 IPv6 jitter buffer COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 571 -...
  • Page 572 NAT traversal Open source licenses POP3 Port Prefetch Using provisioning Redirect Server Registrar router Rubber cover Server SIP port SIPS SLAAC SMTP server STUN Subnet mask Switch COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 572 -...
  • Page 573 Technical Terms and Functions Update update server VLAN VoIP VoIP account VoIP address VoIP provider COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 573 -...

  • Page 574: Account

    Account Account Authorisation to access a VoIP provider or a VoIP PBX. Users must identify themselves by logging in with a username and a password. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 574 -...

  • Page 575: Browser

    Browser Browser Special software to display websites from the Internet. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 575 -...

  • Page 576: Call Deflection

    Call Deflection – refers to call forwarding during the ringing period. If Call Deflection has been activated, the called subscriber can deflect the call on a case-to-case basis while the telephone is still ringing. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 576 -...

  • Page 577: Certificate

    Certificate Certificate Digital key issued by a Certification Authority (CA) to ensure the authentication and secure transmission of e-mails, web sites, etc. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 577 -...

  • Page 578: Client

    Client Client Piece of computer hardware or software that accesses a service made available by a server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 578 -...

  • Page 579: Codec

    There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 579 -...

  • Page 580: Dhcp

    The IP address is temporarily allocated for a certain amount of time. If the address is no longer required by the client, the server has access to it again, and can allocate it to another client. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 580 -...

  • Page 581: Dial Preparation

    Dial preparation Dial preparation Dialling of a number before a call is initiated by lifting the receiver. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 581 -...

  • Page 582: Dns

    Internet (for examplewww.auerswald.de is assigned to the corresponding IP address. This service is provided by DNS servers at the various Internet service providers or by upper domain servers. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 582 -...

  • Page 583: Domain

    Globally unique name of a website, consisting of third-level domain (e. g. the service name “www“), second-level domain (e. b. “auerswald“) and top-level domain (e. g. the country code “uk“). The domain is part of the URL. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 583 -...

  • Page 584: Downdate

    Downdate Downdate Reset of the telephone to the previous firmware version. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 584 -...

  • Page 585: Dtmf

    DTMF DTMF Dual Tone Multi Frequency dialling – dialling method that transmits the dialled number to the exchange as two superimposed sinusoidal signals. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 585 -...

  • Page 586: Ehs

    Additional features can be implemented, depending on product. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 586 -...

  • Page 587: End Device

    End device Device that can be operated on a communication network or on a PBX, e. g. telephone, fax machine, answering machine, ISDN PC controller, etc. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 587 -...

  • Page 588: Ethernet

    Ethernet Ethernet Network system with a speed of 10/100/1000 Mbit/s developed by the companies INTEL, DEC and Xerox. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 588 -...

  • Page 589: Firewall

    Network security component that uses a set of security rules to protect a computer network or an individual computer against unauthorised access to or from the network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 589 -...

  • Page 590: Firmware

    Firmware Firmware Operating software on the telephone or PBX that is stored in the device itself. The device cannot function without firmware. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 590 -...

  • Page 591: Frame Size

    Frame size Frame size Sets the RTP packet size (msec Audio/RTP package). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 591 -...

  • Page 592: Gateway

    PC or router that acts as an intermediary between two networks. The Internet service provider is the gateway for direct Internet dial-up connections. If you use a router, this is the gateway in a local network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 592 -...

  • Page 593: Host

    HOST HOST Component of a data processing system that manages larger application programs and data volumes and makes them available to lower-order servers and clients. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 593 -...

  • Page 594: Http

    HTTP HTTP Hypertext Transfer Protocol Secure – communication protocol for tap- proof data transfer with encryption within the World Wide Web. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 594 -...

  • Page 595: Ice

    NATs and firewalls makes it difficult for them to do so. ICE uses the STUN (Session Traversal Utilities for NAT)- and TURN (Traversal Using Relays Around NAT) protocols to establish a connection. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 595 -...

  • Page 596: Imap

    POP3 (e-mails are stored on a server, not on the client PC, so that they cannot be lost due to a failure of the client PC). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 596 -...

  • Page 597: Ip Address

    IP address IP address Unique numerical address within a TCP/IP network that is assigned to one device and ensures that data packages reach the correct recipient. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 597 -...

  • Page 598: Ipsec

    Ipsec Ipsec The telephone uses the IPsec protocol to transport IP packages cryptographically secured via public networks. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 598 -...

  • Page 599: Ipv4

    Internet, none of the data on the computers in the local network can leak out or be accessed externally. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 599 -...

  • Page 600: Ipv6

    3001:00FF:ABC0:0EAC:0001:0000:0000:000F or, in short form, 3001:FF:ABC0:EAC:1::F. Thanks to the longer address format, IPv6 offers a greater number of possible IP addresses than the Internet Protocol Version 4 (IPv4). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 600 -...

  • Page 601: Jitter Buffer

    Buffers RTP packages, to compensate irregular transfer rates of the Internet. A high jitter buffer reduces short interruptions during the call. In return the delay of the RTP packages increases. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 601 -...

  • Page 602: Ldap

    LDAP LDAP Lightweight Directory Access Protocol – protocol that enables you to query the data in a directory service (a hierarchical database) over the network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 602 -...

  • Page 603: Led

    Light emitting diode - electronic device similar to a lamp and used for displays (also multi-coloured). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 603 -...

  • Page 604: Lldp

    Link Layer Discovery Protocol – the protocol IP phones use to collect and query device-specific information from devices directly connected in the network. LLDP-MED – LLDP software upgrade that supports special VoIP apps. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 604 -...

  • Page 605: Mac

    This means that the network card unique and can be controlled without any problems and detected by the network The IP addresses on the TCP/ IP network are always mapped to the respective MAC address. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 605 -...

  • Page 606: Nat

    IP address used by another network. This function is e.g. performed by a router which connects a local area network to the Internet. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 606 -...

  • Page 607: Nat Traversal

    NAT traversal NAT traversal Method to establish and hold communication connections that allows IPsec-encrypted data packets to pass trough NAT transition points. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 607 -...

  • Page 608: Ntp

    If a local NTP server is available in a local network, it can be selected, or a public NTP server from a public list on the Internet can be used. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 608 -...

  • Page 609: Open Source Licenses

    Open source licenses Software license acknowledged by the Open Source Initiative (OSI). Open-source licenses are the basis of free-of-charge applications whose programming code may be modified without restrictions. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 609 -...

  • Page 610: Poe

    VoIP telephones, receive both power and data via an Ethernet cable. Benefit: Fewer obtrusive power cables are required. PoE is described in the IEEE 802.3af standard. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 610 -...

  • Page 611: Pop3

    POP3 POP3 Post Office Protocol, version 3 – ASCII protocol to download e-mails from a server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 611 -...

  • Page 612: Port

    PCs usually provide their services on ports 1 to 1023. Outgoing connections are usually established starting at Port 1024. Most services that use the standard port numbers (for example, web browsers use port 80). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 612 -...

  • Page 613: Prefetch

    The loading of memory contents before a requirement for them has become obvious. When the requirement actually occurs, this enables a faster access speed to be achieved. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 613 -...

  • Page 614: Using Provisioning

    Using provisioning Using provisioning Automatded configuration of one or more telephone(s) from a provisioning server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 614 -...

  • Page 615: Redirect Server

    The originator can then send a new request to the alternative address. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 615 -...

  • Page 616: Registrar

    A SIP registrar tells the phone where it can register itself. The information given here is the URL set by the VoIP provider on the IP address on which the registering PBX can be accessed. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 616 -...

  • Page 617: Router

    In a home network, routers are usually used to connect the local network to the Internet and to enable simultaneous Internet access for multiple users. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 617 -...

  • Page 618: Rtp

    1 to 20% is acceptable, depending on the codec in use. RTP does not guarantee the service quality of the data transfer. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 618 -...

  • Page 619: Rubber Cover

    Rubber cover Rubber cover Rubber cover which must be removed before the key extension module can be mounted. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 619 -...

  • Page 620: Spl

    Secondary Program Loader: a simplified version of the Bootloader for initial hardware configuration. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 620 -...

  • Page 621: Server

    Computer or software that performs different tasks as part of a network and, for example, provides other users (clients) of this network with specific information, data or services. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 621 -...

  • Page 622: Sip

    SIP is only used to negotiate the communication conditions. Other protocols such as RTP are responsible for actual data transfer. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 622 -...

  • Page 623: Sip Port

    SIP port SIP port Port of the local system used as the communication port for the SIP transfer. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 623 -...

  • Page 624: Sips

    The provider encrypts external connections to prevent listening in. The processes used to set up and shut down a connection, and signalling, are all encrypted by SIPS. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 624 -...

  • Page 625: Slaac

    SLAAC is the further development of "classic" processes for IP auto configuration in IPv4. IPv6 routers have an active role, unlike those in IPv4. IPv6 offers the same convenience as operating a very simple DHCP server. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 625 -...

  • Page 626: Smtp Server

    PBX and external mail servers. The PBX needs an external SMTP server (outgoing mail server) to send system e- mails or forward voice mail messages and fax messages. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 626 -...

  • Page 627: Stun

    Internet connection. To do this, a STUN request is sent to a STUN server, which then shares its own IP address allocated by the VoIP provider with the Internet connection. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 627 -...

  • Page 628: Subnet Mask

    IP address is used as a part of the PC address. The value of the subnet mask, as with IP addresses, is often given in decimal form (for example, 255.255.255.0 for IPv4 addresses). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 628 -...

  • Page 629: Switch

    Switch Switch Active network distributor that distributes data packages to a destination defined by an IP address among the different segments of a network. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 629 -...

  • Page 630: Tcp

    To ensure this happens, a large amount of information is sent along with the actual payload data. Most Internet services are implemented with TCP, e.g., HTTP (WWW), SMTP/POPS (e-mail), etc. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 630 -...

  • Page 631: Tls

    Layer Security – protocol for the encryption and secure transmission of data on the Internet. TLS is often used to protect http connections, e. g. for commercial transactions (https). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 631 -...

  • Page 632: Udp

    LAN. UDP is used, e.g., for the DNS (Domain Name Server). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 632 -...

  • Page 633: Update

    Update Update Installation of a new firmware version to integrate new features and to solve possible problems. Previous settings of the device remain unchanged. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 633 -...

  • Page 634: Update Server

    Server that provides up-to-date data, e. g. firmware files, provider profiles, etc., for downloading to a telephone. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 634 -...

  • Page 635: Uri

    • the mechanism used to access a resource • the specific computer on which the resource is present • the specific name of the resource (or the file name) on the computer COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 635 -...

  • Page 636: Url

    Uniform Source Locator – complete address of a resource (e. g. a website), consisting of a scheme (e. g. „http://“) and a scheme-specific part (e. g. domain „www.auerswald.de/“ and path „en/products/pbx/home- office.html...“). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 636 -...

  • Page 637: Vlan

    VLAN, although the subnets might be connected to shared switches. Among other things, a VLAN can be used to keep IP telephony separate from normal network traffic, at network level. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 637 -...

  • Page 638: Voip

    Internet. The transmission quality and the reliability of Voice over IP depends to a great extent on the quality of the Internet connection used. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 638 -...

  • Page 639: Voip Account

    Internet, and also an account with a username and password. The registered connection usually becomes active within a few minutes and can be used very soon after that. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 639 -...

  • Page 640: Voip Address

    VoIP address VoIP address VoIP telephone number plus domain, separated by the @ character: <subscriber>@domain. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 640 -...

  • Page 641: Voip Provider

    VoIP provider VoIP provider Internet service provider offering internet telephony (VoIP, Voice over Internet Protocol). COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 641 -...

  • Page 642: Vpn

    (LAN) into your own network via a VPN tunnel. The tunnel serves as a shell in which the data is embedded and transported from one network to the other. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 642 -...

  • Page 643: Xml

    Tags can be nested, enabling a hierarchy to be created. A Document Type Definition (DTD) describes the structure and grammar used in documents. It is an XML system component and is enabled by default. COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 643 -...

  • Page 644: Abbreviations

    Dual Tone Multi Frequency Dual TMrequency ESMTP Simple Mail Transfer An integral parrt of e-mail, Protocol extended SMTP HTML Hypertext Markup Language Defines the structure of a website COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 644 -...
  • Page 645 Light emitting diode Media Access Control Physical addree of a network interface Network Address Translation Network Time Protocol Private Branch Exchange Private PBX Power over Ethernet COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 645 -...
  • Page 646 Most widely used security protocol, provides a secure channel between two computers working over the Internet or an internal network STUN Simple Transversal of UDP over NATs Transmission Control Protocol COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024 - 646 -...
  • Page 647 Uniform Resource Pointer Universal Serial Bus VLAN Virtual Local Area Network Voice Mailbox voice mailbox VoIP Voice over Internet Protocol Virtual Private Network Extensible Markup Language COMfortel D-100/110/200/210 - Firmware V2.10 - Operation Instructions V12 07/2024  -  - 647 -...

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