Page 1 Operation Guide Operation and Configuration VoIP System Telephones Standard VoIP Telephones COMfortel€ 1400 IP COMfortel€ 2600 IP COMfortel€ 3600 IP...
Page 2: Table Of Contents
Table of Contents Table of Contents Important Information ......................20 Symbols and Signal Words Used in this Document ............... 21 Safety Information ........................22 Proper Use ..........................24 Product Details ........................25 Technical Data........................26 Scope of Delivery ........................31 Minimun Requirements PC ....................
Page 3 Table of Contents Introduction to the Configuration Manager ............... 72 Configuration Manager......................73 Opening the Configuration Manager ................. 73 Notes for Using the Configuration Manager ..............76 Selecting your Language ....................81 Entering a Username for the Configuration Manager (SIP Account)......... 81 Entering a Password for the Configuration Manager (SIP Account) .........
Page 4 Table of Contents Call ............................103 Options during a Call ....................... 103 Information about a Call ....................103 Sending DTMF Signals....................104 Muting a Call........................104 Ending a Call ........................104 Query Call ..........................105 Initiating a Query Call ...................... 105 Ending a Query Call ......................
Page 5 Table of Contents Headset Call......................... 119 Initiating Headset Calls ....................119 Ending a Call in Headset Operation ................119 Initiating the Listen-in Function on the Receiver.............. 119 Ending the Listen-in Function Through the Receiver ............120 Contacts and Telephone Number Lists ................121 Contacts ..........................
Page 6 Table of Contents Functions ..........................144 External Line Transfer (System Telephone) ................. 145 How External Line Transfer Works .................. 145 Configuring and Operating a Function Key for Exchange Line Transfer ......145 Call Waiting .......................... 149 Switching Call Waiting On/Off..................149 Configuring and Operating a Function Key for Call Waiting ..........
Page 7 Table of Contents InterCom OneWay/Speakerphone ..................196 How InterCom OneWay Works..................196 Using InterCom OneWay....................196 Configuring and Operating a Function Key for InterCom OneWay........197 How InterCom Hands-Free Works................... 201 Using InterCom Speaker Phone ..................201 Configuring and Operating a Function Key for InterCom Speaker Phone ....... 202 Switching InterCom Permission On/Off ................
Page 8 Table of Contents Call Forwarding ........................234 Call Forwarding Variants....................234 Call Forwarding Types ..................... 236 Switching Call Forwarding for Subscribers On/Off ............236 Configuring and Operating a Function Key for Call Forwarding for Subscribers ..... 238 Switching Call Forwarding for Subscribers in the PBX On/Off ........244 Configuring and Operating a Function Key for Call Forwarding for Subscribers in the PBX .
Page 9 Table of Contents Answering Machine Accepts Call – Call Acceptance ............296 Basic Settings........................297 Switching Automatic Playback On/Off ................297 Switching the Call Information for New Messages On/Off..........298 Switching the Separator Tone for New Messages On/Off ..........299 Switching the Listen-in Function On/Off ................
Page 10 Table of Contents E-Mail Settings ........................339 Entering the Address of the E-Mail Sender ..............339 Setting the IP Address of the Outgoing Mail Server ............340 Configuring the Outgoing Mail Server Port ..............340 Setting the Type of Authentication ................... 341 Entering the Username for the Outgoing Mail Server............
Page 11 Table of Contents Announcements ........................371 Changing the Language for the Default Announcement ..........371 Uploading Language Files ....................372 Uploading an Announcement ..................372 Changing an Announcement Name ................373 Recording an Announcement ..................375 Switching an Announcement On or Off ................376 Deleting an Announcement .....................
Page 12 Table of Contents Substitute Function....................... 409 Switching the Substitute Function On/Off ................ 409 Configuring and Operating a Function Key for the Substitute Function ......410 Message Forwarding......................414 Switching Message Forwarding On/Off ................414 Configuring and Operating a Function Key for Message Forwarding......415 Notification by E-Mail......................
Page 13 Table of Contents Settings ..........................452 Providers and PBXs ......................453 New Provider/PBX ......................454 Deleting a Provider/PBX ....................455 Registering New Accounts....................456 Entering a Name for the Provider/PBX ................456 Configuring the VoIP Provider or PBX Type ..............457 Configuring a Domain ......................
Page 14 Table of Contents Accounts..........................497 Creating an Account ....................... 497 Deleting an Account ....................... 499 Registering an Account ....................500 Enabling/Disabling Use of an Account ................501 Entering an Account Name....................502 Selecting a Provider/PBX ....................503 Enabling/Disabling Use as a System Telephone ............. 504 Enabling Use as the Default Account ................
Page 15 Table of Contents Network ..........................529 Switching the DHCP Client On/Off .................. 529 Configuring the Telephone's IP Address Manually ............530 Configuring the Subnet Mask ..................530 Configuring a Gateway ....................531 Configuring the DNS Server .................... 532 Configuring an HTTP Proxy..................... 533 Switching DiffServ On/Off ....................
Page 16 Configuring the Display Profile ..................574 Setting the Message Key LED..................574 Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP) ..... 576 Setting the Sensitivity of the Proximity Sensors (only COMfortel 3600 IP)...... 577 Configuring the Display ....................578 Apps .............................
Page 17 Table of Contents IP Camera ..........................586 Configuring an IP Camera ....................586 Deleting an IP Camera ....................587 Entering an IP Camera Name ..................588 Configuring the IP Address of an IP Camera ..............589 Switching Full Screen Mode On/Off................. 590 Configuring Picture Scaling .....................
Page 18 Table of Contents App Accounts ........................618 Adding an Account ......................618 Deleting an Account ......................619 Switching Synchronisation of an Account on/off.............. 619 Synchronising an Account Manually................620 Date and Time ........................622 Setting the Date and Time Manually................622 Switching Automatic Update of the Phone Time over the Network On/Off......
Page 19 Table of Contents Shutting Down and Restarting the Telephone ..............655 Extending the Telephone Functionality................. 656 Purchasing and Activating Extra Functions in the Upgrade Center......... 656 Activating Extra Functions ....................660 Service Data......................... 662 Creating a Service Data Backup..................662 Logging the Network Data Stream...................
Page 20: Important Information
Important Information Important Information This section contains information that is necessary for you to operate your equipment safely. Before you put the telephone into operation, it is essential that you read the safety information described here and become familiar with how to use the device properly, and also the technical data.
Page 21: Symbols And Signal Words Used In This Document
Important Information Symbols and Signal Words Used in this Document Symbols and Signal Words Used in this Document The meanings of symbols and signal words are described below: Warning: This symbol warns of personal injury, for example, caused by hazardous electrical voltage.
Page 22: Safety Information
Important Information Safety Information Safety Information Please note the basic safety information below. Warning: Improper handling of the device can result in life-threatening electrical shock, or damage or destroy the device: • Read the instructions for the device and keep them for future reference. Warning: Liquid that penetrates the casing can cause life-threatening electric shocks and damage to, or destruction of, the system telephone.
Page 23 Important Information Safety Information Warning: Non-approved headsets, external speakers , or receivers may cause hearing damage or interfere with the voice connection. • Only use this system telephone with approved accessories with the CE mark. Warning: The telephone receiver creates a weak magnetic field, which may attract small magnetic objects, such as needles and paper clips.
Page 24: Proper Use
• Read the instructions for the device and keep them for future reference. The COMfortel 1400 IP, COMfortel 2600 IP and COMfortel 3600 IP are VoIP telephones which can be run on a local network (LAN), either as Auerswald VoIP system telephones and/or as standard VoIP telephones.
Page 25: Product Details
(hands-free calling). Another option is to connect a headset (not included in the scope of delivery). The COMfortel 1400 IP supports the use of corded headsets. The COMfortel 2600/3600 IP supports the use of corded headsets and cordless headsets with a DHSG interface, e.g.
Page 26: Technical Data
Important Information Technical Data Technical Data Technical Data for the Telephone for COMfortel 1400IP Operating voltage Supply via the Ethernet port via PoE according to IEEE 802.3af (if the network does not support PoE, with PoE Injector available as an accessory) PoE class 0 (no identification) or 2 (identification on the typeplate) Power consumption...
Page 27 Important Information Technical Data 2. Ethernet port 10/100 Base Tx Ethernet Memory SD/SDHC card, max. 16 GB (not in the package) Headset Separate interface for dynamic headsets, also with DHSG support) Displays 18 LEDs, 15 of them polychromatic ;4.3-inch TFT colour display, 480 x 272 pixels, background lighting COMfortel Xtension300: 30 LEDs, polychromatic User elements...
Page 28 Important Information Technical Data USB interface 2 x USB host (1x preassigned to Bluetooth dongle) Bleutooth Bluetooth 2.1 + EDR, hearing aid-compatible Memory 4 GB flash eMMC, 1024 MB DDR3 RAM with 64-Bit support; 2 GB answering machine; SD/SDHC card, max. 16 GB (not in the package) Headset Separate interface for dynamic headsets, also with DHSG...
Page 29 Loudspeaker sensitivity at 19.5 +/- 3 dBPa/V 1 kHz Sound pressure limit 24 dBPa Headset Socket Pinout on COMfortel 1400 IP: Microphone - Loudspeaker - Loudspeaker + Microphone + Headset Socket Pinout on COMfortel 2600 IP and COMfortel 3600 IP:...
Page 30 Important Information Technical Data DHSG + 3.3 V DHSG BUS_OUT COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 31: Scope Of Delivery
Important Information Scope of Delivery Scope of Delivery • Telephone • Receiver with spiral cord (RJ-10/RJ-10) for connecting to the telephone • Network cable (RJ-45/RJ-45) to connect to the network • Setup Guide • Quick Guide • "Conditions of Guarantee, Information Service" leaflet COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 32: Minimun Requirements Pc
Important Information Minimun Requirements PC Minimun Requirements PC Operating systems (recom- Windows 7 32-/64-Bit and Windows 8/8.1 32-/64-Bit mended) Mac OS X (as of Yosemite) Linux (as of Kernel 2.6) Hardware requirements CPU 1 GHz or more 512 MB RAM, 1 GB for Windows7/Windows 8/8.1 2 GB or more for 64-Bit Network card (the PC must be equipped with a network interface card and the required driver has to be installed...
Page 33: Copyright And Trademarks
Dissemination and reproduction of these instructions, as well as exploitation and disclosure of the contents, even in part, is permitted only with our express permission. Compensation will be demanded for any violations. All rights reserved. © Auerswald GmbH & Co. KG, 38162 Cremlingen, 2015 Android and Google Search are trademarks of Google, Inc.
Page 34: Environmental Tips
Environmental Tips disposal If the Auerswald device is taken out of use (retired), make sure that it is properly disposed of. It must not be disposed of with normal household waste. To protect the environment, please make sure that the packaging materials are properly disposed of.
Page 35: Introduction To The Telephone
Introduction to the Telephone Introduction to the Telephone This section provides a general overview of the telephone. Here you will find a description of the keys, displays and connections, and an overview of elements and symbols used on the Home screen. General operating instructions for adjusting telephone settings are also included.
Page 36: Device Overview
The COMfortel 3600IP is equipped with a display LED and additional sensors which provide automatic adjustment of the display lighting and gesture control. Buttons and LEDs The next figure shows the keys and LEDs on the COMfortel 1400 IP. A Microphone key with LED B Keypad...
Page 37 Introduction to the Telephone Device Overview Buttons and LEDs F Message key with LED G Redial list key H Query key Delete key Back key K Directional pad L Menu key M Home key N hook key O Minus key P Plus key Q Loudspeaker key with LED The next figure shows the keys and LEDs on the COMfortel 2600 IP.
Page 38 Introduction to the Telephone Device Overview Buttons and LEDs A Microphone key with LED B Keypad C Contact/telephone book key D Programmable function keys with LEDs E Message key with LED F Redial list key G query key H Back key Directional pad Menu key K Home key...
Page 39 Introduction to the Telephone Device Overview Buttons and LEDs The figure below shows the keys and LEDs on the COMfortel 3600 IP. A Microphone key with LED B Keypad C Proximity sensor D Display LED E Brightness sensor F Contact/telephone book key G Programmable function keys with LEDs H Message key with LED Redial list key...
Page 40 Introduction to the Telephone Device Overview Buttons and LEDs O Hook key P Minus key Q Plus key R Loudspeaker key with LED Keypad Use the keypad to dial telephone numbers and to enter digits and letters. Press the digit keys one or more times until the required character appears.
Page 41 • Initiates a query call. Programmable Function Keys The basic version of the telephone provides 10 (COMfortel 1400 IP) or 15 (COMfortel 2600/ 3600 IP) programmable function keys, which the user simply presses to execute the functions configured on them. Each function key has a multi-colour LED that indicates its status, based on its assignment.
Page 42 Note: The double click for Level 2 can be enabled or disabled either on the telephone under Apps > Settings > Auerswald > More... > Function keys or in the configuration manager under Settings > Auerswald > Function keys. Menu Key for Opening the Menu The menu can be accessed via the Menu key.
Page 43 • Displays the Home screen on the display. Previously started actions will continue in the background. Back key • Returns you to the most recently opened screen and ends the current action. Delete key (only COMfortel 1400 IP) Delete key • Deletes the last character before the cursor. Directional Pad The directional pad helps you navigate on the display and enables you to use keys to operate the telephone.
Page 44: Display
The display LED signals the operational state of the telephone, missed calls and new messages. You can select differenet settings (see chapter Settings > Display > Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP). Sensors (only COMfortel 3600 IP)
Page 45 Introduction to the Telephone Device Overview Display B Home screen with a free area for adding apps and widgets C Favourites bar with a free area for adding apps and widgets D Status Info E Call log F Contacts G Apps H Browser Using the Display Please note the basic safety information below.
Page 46: Overview Of Connections
In some alphabetically ordered lists (e.g. Contacts) the symbol is displayed on the right. Drag the symbol upwards or downwards to scroll to the required letter. Overview of Connections The next figure shows the connections on the underside of the COMfortel 1400 IP. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 47 Introduction to the Telephone Device Overview Overview of Connections A Receiver socket B Headset socket C Micro SD card slot D Network cable socket (PoE) E PC socket The next figure shows the connections on the underside of the COMfortel 2600 IP. A Network cable socket (PoE) B PC socket COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 48 Introduction to the Telephone Device Overview Overview of Connections C SD card slot D Headset socket E Receiver socket F Socket for key extension module The next figure shows the connections on the underside of the COMfortel 3600 IP. A Network cable socket (PoE) B PC socket Note: The upper USB port, as seen from the bottom side of the telephone, is exclusively intended for the Bluetooth dongle.
Page 49: Display Elements
Introduction to the Telephone Display Elements Home Screens Display Elements The telephone's display has a range of different display elements. The main Home screen, with the status information widget, is the starting point for using the telephone and can be customised to suit your particular requirements.
Page 50 Introduction to the Telephone Display Elements Home Screens Contacts Tap on the symbol to open the contact list. Apps Tap on the symbol to open an overview of all the apps and widgets installed on the telephone. Browser Tap on the symbol to open the browser so you can access the Internet. Adding Apps and Widgets You can add apps and widgets to customise your Home screens to suit your own particular requirements.
Page 51 Introduction to the Telephone Display Elements Home Screens Arranging or Deleting Apps and Widgets To keep the Home screens clear and easy to read, you can arrange or delete the apps and widgets. You can move or delete an app or widget as follows: •...
Page 52 Introduction to the Telephone Display Elements Home Screens The touch function keys you add to the favourites bars are displayed on every Home screen. The function key assignment option opens automatically when you add the Functions widget to a Home screen or a favourites bar. You will find more detailed information about setting up and using function keys in the Functions>...
Page 53 Introduction to the Telephone Display Elements Home Screens Symbol Function Group state Headset InterCom permission Ringtone Configuration Pick-up Relays Calling Line Identity Restriction Call forwarding, external telephone number Call fwd. (scr.) Call forward subscriber (scr.) in PBX Call fwd. (scr.), deactivate all Announcement before answering Door function VMB automatic mode...
Page 54: Status Bar
Introduction to the Telephone Display Elements Status Bar Symbol Function VMB message fwd. Speed dialling Status Bar The status bar at the top of the Home screen indicates the state of the telephone at any time. Left Side and Notification Bar On the left of the status bar, symbols for current notifications are displayed.
Page 55: Status Info
Introduction to the Telephone Display Elements Status Info Symbol Function Account error: No account or default account not registered. Answering machine / voice mailbox switched on Answering machine full Do-not-disturb enabled Call forwarding enabled Headset operation enabled ringtone off Network error Power supply error: Insufficient power supply for key extension modules (only COMfortel 2600/3600 IP) Screen lock enabled...
Page 56: Operating Instructions
Introduction to the Telephone Operating Instructions Android Keyboard (Screen Keyboard) Operating Instructions The operating instructions for the telephone describe how you input text via the Android keyboard, the entry fields and selection fields as well as the lists you need to use the telephone. Android Keyboard (Screen Keyboard) Use the screen keyboard to can enter text.
Page 57 Introduction to the Telephone Operating Instructions Android Keyboard (Screen Keyboard) Entering Capital Letters • Tap once on the "shift key" to write a letter as a capital letter. Once you have entered the letter, lower case letters are used again. Activating the Caps Lock Key •...
Page 58: Entry And Selection Fields
Introduction to the Telephone Operating Instructions Entry and Selection Fields Entry and Selection Fields element function An empty entry field normally provides an opportunity for you to enter a name or number. Tap on the entry field and enter the text. Notes: Any text already present in the entry field is overwritten by the text you input.
Page 59: Lists
Introduction to the Telephone Operating Instructions Lists element function Use the sliders to make infinitely variable settings (e.g. volume). The position of the slider identifies where the setting is. Drag the slider to the left to reduce the value. Drag the slider to the right to increase the value.
Page 60: Apps
Internet to add new functions to your telephone. Important: If you install additional apps, the telephone's functionality may be affected, including loss of use. When the Auerswald service team checks the telephone, it is reset to its factory settings. This process removes any previ- ously installed applications and data, so these must then be reinstalled separately.
Page 61: Telephony App
• Inactive or unregistered accounts: A displayed account can be configured as a standard VoIP or system telephony account (see Setup Guide). • Search for PBXs: You can search the network for Auerswald PBXs that could be used as an account.
Page 62 Introduction to the Telephone Apps Telephony App Elements have various outline colours: green for the active element, light blue for an element that requires attention, and grey for an element that is shown only for information purposes. Toolbar The following symbols are displayed for standard functions: COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 63 Introduction to the Telephone Apps Telephony App Symbol Function Tap on this symbol to end dial preparation. Tap on this symbol to open the telephone's contacts. Tap on this symbol to switch off Calling Line Identity Restriction (CLIR). This symbol will appear when CLIR is switched on (telephone number is not displayed).
Page 64 Introduction to the Telephone Apps Telephony App Symbol Function Tap on this symbol to transfer a call. Tap on this symbol to start a query call. Tap on this symbol to cancel the starting of a query call. Tap on this symbol to connect the active call with the most recently held call. Tap on this symbol to connect the active call with the most recently held call.
Page 65: All Apps
App Provisioning Tap on the symbol to open an app to download or update apps from a provisioning server.In the factory settings, the telephone accesses the Auerswald provisioning server via the Internet. For information about available apps contact your system administrator.
Page 66 – Phone certificates – Function keys – Call log • Safety • Language & input • Backup & reset • Auerswald • Speed dialling keys and emergency numbers • Add account • Update & Provisioning • Date & time • About phone •...
Page 67 Introduction to the Telephone Apps All Apps • Call waiting • Do-Not-Disturb • Automatic Bandwidth Amplification • Follow-me • Group • Headset • InterCom permission • Ringtone • Configuration • Pick-up • Relays • Calling Line Identity Restriction • Call forwarding, external telephone number •...
Page 68 Introduction to the Telephone Apps All Apps • Bluetooth • Boss • Call fwd. (scr. in PBX) • Call fwd. (scr.) • Call fwd. (scr.), deactivate all • Call fwd.: MSN/DDI • Call waiting • Calling line identity restriction • Configuration •...
Page 69 IP Camera Tap on this symbol to start an app for displaying the IP camera on the display (fee payable for activation at the Auerswald Upgrade Center). COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 70 Introduction to the Telephone Apps All Apps Calendar Tap on this symbol to open the calendar with the overview of events. You can also enter new events or a series of events. Contacts Tap on this symbol to open the telephone's contact list and the call log. Music Tap on this icon to start an app for listening to and managing music.
Page 71 Introduction to the Telephone Apps All Apps Caution: Apps and files downloaded from the Internet may contain viruses which can damage your telephone. • To protect your telephone and your personal data, we strongly recommend you only download apps and files from trustworthy sources.
Page 72: Introduction To The Configuration Manager
Introduction to the Configuration Manager Introduction to the Configuration Manager This section provides a general overview of the integrated configuration manager. It describes how to open and use the configuration manager. You can also find tips on how to use the Help function. Topics –...
Page 73: Configuration Manager
– A PC meeting the minimum requirements (see chapter Important Information > Minimum Requirements PC) – The telephone is a system telephone in an Auerswald PBX – You need to know the admin password for the PBX – You need to know the telephone's IP address (you can check it on the telephone by selecting Apps >...
Page 74 – A PC meeting the minimum requirements (see chapter Important Information > Minimum Requirements PC) – The telephone is a system telephone in an Auerswald PBX – You need to know a sub-admin password for the PBX – You need to know the telephone's IP address (you can check it on the telephone by selecting Apps >...
Page 75 Introduction to the Configuration Manager Configuration Manager Opening the Configuration Manager – You need to know the telephone's IP address (you can check it on the telephone by selecting Apps > Settings > Network > Network > IP address) – Existing network connection between the PC and the system telephone 1.
Page 76: Notes For Using The Configuration Manager
Introduction to the Configuration Manager Configuration Manager Notes for Using the Configuration Manager 5. Click OK. The configuration manager opens. Notes for Using the Configuration Manager The notes for using the configuration manager include the following topics: • Navigation • Logging Out •...
Page 77 Introduction to the Configuration Manager Configuration Manager Notes for Using the Configuration Manager Navigation area If the navigation area is shown, a vertical directory tree is displayed under Navigation. Most topics are consolidated under a main topic ( ) to help you identify them. To select the required topic or main topic, simply click on it.
Page 78 Introduction to the Configuration Manager Configuration Manager Notes for Using the Configuration Manager Element Function An empty field normally provides an opportunity to enter a name or value. Click in the entry field and enter the text. The following characters must not be used: •...
Page 79 Introduction to the Configuration Manager Configuration Manager Notes for Using the Configuration Manager 3. Click Save. The new entry will be added to the list. 4. Repeat steps 1 to 3 to create additional entries. Note: If you would like to create multiple entries simultaneously, enter the required range in the From and To entry fields, and then click Save.
Page 80 Introduction to the Configuration Manager Configuration Manager Notes for Using the Configuration Manager If no arrow appears, this means the column cannot be used as a sorting criteria. Symbols Lower toolbar in the configuration manager Element Function New: Click on this symbol to add a blank table row. Save: Click on this symbol to save changes.
Page 81: Selecting Your Language
– Save your settings before you leave the screen. Entering a Username for the Configuration Manager (SIP Account) Important: If operated as a system telephone on an Auerswald PBX, the PBX specifies the username for the configuration manager. The username corresponds to the username entered in the PBX.
Page 82: Entering A Password For The Configuration Manager (Sip Account)
Using the Configuration Manager to Enter the User Name for the Configuration Manager Requirements: – The telephone is not a system telephone in an Auerswald PBX 1. Open the Settings > Auerswald > Configuration Manager screen. 2. Enter the username in the Username entry field under User. Possible entries:...
Page 83 Using the Configuration Manager to enter a Password for the Configuration Manager Requirements: – The telephone is not a system telephone in an Auerswald PBX 1. Open the Settings > Auerswald > Configuration manager screen. 2. Enter the password in the Password entry field under User. Possible entries:...
Page 84: Deleting The Password For The Configuration Manager (Sip Account)
• Using the telephone Using the Telephone to Delete a Password for the Configuration Manager Requirements: – The telephone is not a system telephone in an Auerswald PBX 1. Tap on Apps > Settings > Auerswald > More > Configuration manager.
Page 85: Help
Introduction to the Configuration Manager Help Opening Help Help Use the Help to access the telephone's Operation Guide. Opening Help The Help area with links to a variety of Help topics is located below the Navigation area. Help topics related to the currently open configuration screen are provided. At many setting points, the symbol is located next to the label for the entry, list, or option fields, or check boxes.
Page 86 Introduction to the Configuration Manager Help Navigating in the Help Window Notes: The Index area and the selected screen are separated by a vertical line or a scroll bar. To enlarge one of the areas (automatically makes the other areas smaller), click and hold the cursor above the separator line and slide the line to the location you want.
Page 87: Searching In Help
Introduction to the Configuration Manager Help Searching in Help Navigating by Scrolling Click on the symbol to go to the next screen of the Instructions. Click on the symbol to go to the previous screen of the Instructions. Navigating with the Back Button Click on the symbol to go back to the previously opened Help screen.
Page 88: Printing From Within The Help
Introduction to the Configuration Manager Help Printing from within the Help Notes: The character * can be used as a wildcard in a search. For example, a search using "teleph*" will return hits for "telephone", "telephone book", "telephoning", and other terms that begin with "teleph". If you enter several terms, the Help texts which contain all these keywords will be displayed irrespective of the sequence and context.
Page 89: Icons In The Help Window
Introduction to the Configuration Manager Help Icons in the Help Window If you only want to print part of the displayed Help screen, mark the relevant text by clicking and drawing with the left-hand mouse button. Afterwards, select Selection as the print area in the print dialogue box. 1.
Page 90: Telephoning
Important: The functions described in these instructions have been tested on devices operating as system telephones on Auerswald PBXs. If the telephone is operated on other VoIP PBXs or VoIP providers, functionality may be partially or completely restricted.
Page 91: Incoming Calls
Telephoning Incoming Calls Options during an Incoming Call Incoming Calls Incoming calls are divided into the following categories: • Alarm calls • External calls • Internal calls • Group calling (a call made to a specific group) • InterCom calls •...
Page 92: Accepting An Incoming Call
Telephoning Incoming Calls Accepting an Incoming Call Disabling the Ringer If you receive a call but would like to postpone accepting the call, you can switch off the ringer. The call will continue to try to get through and you can accept it at any time. Additional Options –...
Page 93: Putting A Caller On Hold
Telephoning Incoming Calls Putting a Caller On Hold Putting a Caller On Hold When you receive a call, proceed as described below. 1. Pick up the receiver or tap on You will be connected with the caller. 2. Tap on You will hear the internal dial tone.
Page 94: Call-Waiting Calls
Telephoning Call-Waiting Calls Options during a Call-Waiting Call Call-Waiting Calls During a call, you are notified of another call (external or internal subscriber, alarm or someone at the door) by a call waiting tone (tone and/or notification on the display). Options during a Call-Waiting Call During a call waiting call, you can: Reject a Call-Waiting Call...
Page 95: Accepting A Call-Waiting Call
Telephoning Call-Waiting Calls Accepting a Call-Waiting Call – Call waiting must be enabled If a call-waiting call is signalled, proceed as described below. • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). Accepting a Call-Waiting Call Requirements: –...
Page 96: Switching Off The Call-Waiting Tone
Telephoning Call-Waiting Calls Switching Off the Call-Waiting Tone Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number. In the factory settings, the PBX's exchange line access number is "0", but it can be changed in some PBXs (refer to the instructions for the PBX).
Page 97: Outgoing Calls
Telephoning Outgoing Calls Options for Outgoing Calls Outgoing Calls Outgoing calls are calls that you have initiated yourself. Options for Outgoing Calls An outgoing call can be initiated in two ways: Dialling the Telephone Number If you have already picked up the receiver before dialling, the telephone number you have entered will be dialled immediately.
Page 98: Dialling A Telephone Number With Dial Preparation
Telephoning Outgoing Calls Dialling a Telephone Number with Dial Preparation • Manual entry: Enter the telephone number manually. Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number. In the factory settings, the PBX's exchange line access number is "0", but it can be changed in some PBXs (refer to the instructions for the PBX).
Page 99: Initiating An External Call With Calling Line Identity Restriction
Telephoning Outgoing Calls Initiating an External Call with Calling Line Identity Restriction You can make corrections, if necessary, while entering the telephone number. 2. Pick up the receiver or tap on Note: If you would like to exit dial preparation without dialling the entered telephone number, tap on Initiating an External Call with Calling Line Identity Restriction Requirements:...
Page 100: Initiating Callback When Line Is Busy
Initiating Callback when Line is Busy Requirements: – Both telephones must be connected to the same Auerswald PBX. If the connection you are calling is busy, proceed as described below. Note: Use the Power Dialling function to retry a busy external connection.
Page 101: Initiating Callback On No Reply
Initiating Callback on No Reply Requirements: – Both telephones must be connected to the same Auerswald PBX. If no one answers on the connection you are calling, proceed as described below. 1. Tap on If callback is configured, you will see the message Call completion activated.
Page 102: Initiating A Priority Call When Do-Not-Disturb Is Enabled
Telephoning Outgoing Calls Initiating a Priority Call when Do-Not-Disturb is Enabled Notes: If you do not pick up the receiver within the 30 seconds when the PBX calls you, the callback instruction will be deleted. If you would like to cancel the callback, tap on If you pick up the receiver, the subscriber will be called.
Page 103: Call
Telephoning Call Options during a Call Call You can use the system telephone to make internal and external calls on the PBX. Options during a Call During a call, you can: Retrieve Information About a Call During a call, you see information about the call and your call partner on the display, as well as general time information (date, time, calendar week, weekday).
Page 104: Sending Dtmf Signals
Telephoning Call Sending DTMF Signals Sending DTMF Signals During a call, proceed as described below. • Enter the numbers and characters. Possible entries: Numbers and the characters * and # The numbers and characters dialled are shown on the display for a few seconds and you hear the corresponding sounds.
Page 105: Query Call
The telephone supports 10 call channels, two of which may be active simultaneously. When the channels in the telephone are put on hold in an Auerswald PBX, they become inactive, so up to nine calls may be on hold in addition to one active call.
Page 106: Ending A Query Call
Telephoning Query Call Ending a Query Call If the telephone number of the query call subscriber is saved on one of the programmable function keys (speed dialling key), you can initiate the query call by simply pressing this key (without first tapping on Ending a Query Call If you make a query call, and the number is busy, or there is no response, proceed as described below.
Page 107: Transferring
Telephoning Query Call Transferring Connecting the Other Two Call Partners to Each Other If you would like to let your call partners speak with each other, you can connect them. Transferring During a query call, proceed as described below. • Tap on the business card of the call partner to whom you would like to switch. The business card of the active call partner is connected to the toolbar.
Page 108 Telephoning Query Call Connecting the Other Two Call Partners to Each Other – to connect two external call partners: Transfer of external calls to external permission granted in the PBX. To connect two call partners to each other, hang up the receiver during a query call. Alternatively, proceed as described below.
Page 109: Call Transfer
Telephoning Call Transfer Options for Transferring a Call Call Transfer A call partner can be transferred (connected) to an internal or external subscriber. Options for Transferring a Call During an existing call, the following options are available for transferring a call: Transferring with Announcement To transfer a call, first initiate a query call, announce the call, and then connect both call partners.
Page 110: Transferring With Announcement
Telephoning Call Transfer Transferring with Announcement Transferring with Announcement Requirements: – a query call that you initiated yourself – to connect two external call partners: Transfer of external calls to external permission granted in the PBX. During a query call, proceed as described below. •...
Page 111: Placing External Call Partner In Waiting Loop
Placing External Call Partner in Waiting Loop Requirements: – Internal transfer destination – Telephone is a system telephone on an Auerswald PBX or placing in the waiting loop is performed on an Auerswald PBX for which the sequence ##07 has been entered under Settings >...
Page 112 Telephoning Call Transfer Calling a 3rd Internal Subscriber and Transferring them to an Active Call Partner – a query call that you initiated yourself During a query call, proceed as described below. 1. Tap on the business card of the call partner whom you would like to transfer. The business card of the active call partner is connected to the toolbar.
Page 113: Conference Call
Telephoning Conference Call Initiating Conference Calls Conference Call During a conference call you are talking with two subscribers at once. Initiating Conference Calls Requirements: – A query call that you initiated yourself During a query call, proceed as described below. •...
Page 114: Initiating Transferring During A Conference Call
Telephoning Conference Call Initiating Transferring during a Conference Call Ending a Conference Call Completely If you initiated the conference call, you can end the conference call completely. Initiating Transferring during a Conference Call Requirements: – A conference call that you initiated yourself During a conference call, proceed as described below.
Page 115: Ending A Conference Call Completely
Telephoning Conference Call Ending a Conference Call Completely – to connect two external call partners: Transfer of external calls to external permission granted in the PBX. During a conference call, proceed as described below. • Tap on The two conference call partners are connected with each other. Ending a Conference Call Completely Requirements: –...
Page 116: Hands-Free Calling
Telephoning Hands-Free Calling Initiating a Call in Hands-Free Calling Mode Hands-Free Calling During hands-free calling, the loudspeaker and microphone on the device are switched on. This option allows you to talk on the telephone even if you need your hands for other tasks. In addition, other people in the room can participate in the call.
Page 117: Switching On Hands-Free Calling During A Call
Telephoning Hands-Free Calling Switching On Hands-Free Calling during a Call Switching On Hands-Free Calling during a Call During a normal call or a call in loudspeaker listening mode using the receiver, proceed as follows. • Press the Loudspeaker key twice. You can then hang up the receiver. You are now making the call in hands-free calling mode.
Page 118: Loudspeaker Listening
Telephoning Loudspeaker Listening Switching On Loudspeaker Listening during a Call Loudspeaker Listening During loudspeaker listening, both the loudspeaker in the receiver and the loudspeaker in the device are switched on. This enables other people in the room to listen in on the call. The call is continued using the microphone in the receiver (no hands-free calling).
Page 119: Headset Call
Telephoning Headset Call Initiating Headset Calls Headset Call A headset enables you to participate in calls without actually holding the receiver. This is a very useful feature, especially in certain professional areas (for example, in a call centre). Initiating Headset Calls Requirements: –...
Page 120: Ending The Listen-In Function Through The Receiver
Telephoning Headset Call Ending the Listen-in Function Through the Receiver – Headset operation must be enabled During a headset call or other call in headset operation, proceed as described below. • Pick up the receiver. You are now making a headset call with an enabled receiver loudspeaker. Ending the Listen-in Function Through the Receiver Requirements: –...
Page 121: Contacts And Telephone Number Lists
Contacts and Telephone Number Lists Contacts and Telephone Number Lists This section describes the contact app and the call lists that are available in the telephone. Topics – Contacts (page 122) – Redial List (page 136) – Call Log (page 138) –...
Page 122: Contacts
At the top of the display, you can select one of these three views: Groups , All Favourites. Note: If operated on an Auerswald PBX, the accounts for synchronisation with the PBX are created automatically. The PBX's telephone book is synchronised automatically with the contacts App.
Page 123 Contacts and Telephone Number Lists Contacts Searching For and Displaying a Contact When you are scrolling through alphabetically sorted lists, the symbol appears on the right. Drag the symbol upwards or downwards to scroll to the required letter. • Search: Enter the first letter using the keypad. Notes: If there no contact is present for the letter you enter here or if the required contact is not shown, you can delete this letter by tapping on...
Page 124: Dialling From Within The Contacts
Contacts and Telephone Number Lists Contacts Dialling from Within the Contacts Dialling from Within the Contacts You can dial a telephone number from within contacts as follows: • Using the telephone 1. Press the Contact/Telephone book key. 2. Scroll to the required contact or enter its first letter using the keypad. 3.
Page 125 Contacts and Telephone Number Lists Contacts Creating a Contact Up to 64 digits Numbers and characters Note: Tap on to open a dialogue for adding a photograph to a contact. You can also add a photo at a later time by tapping Contact/telephone book >...
Page 126: Editing A Contact
Contacts and Telephone Number Lists Contacts Editing a Contact Note: Tap Add another field to open other entry fields, for example Notes andWeb site. 10. Tap on Done. Editing a Contact Contacts created on the telephone can be edited at a later time. You can also merge several contacts into a single contact, or separate contacts with multiple entries.
Page 127: Deleting A Contact
Contacts and Telephone Number Lists Contacts Deleting a contact 6. Tap on Done. Deleting a contact Contacts created on the telephone can be deleted at a later time. Notes: Contacts that are synchronised with the PBX's telephone book cannot be deleted from the telephone.
Page 128: Options For Configuring Contacts
Contacts and Telephone Number Lists Contacts Options for Configuring Contacts Notes: Contacts are shared as business cards in vCard format. You can also share all the contacts at once by tapping Contact/telephone book > Menu > Import/export. You can share contacts as follows: •...
Page 129 Contacts and Telephone Number Lists Contacts Options for Configuring Contacts 2. Scroll to the required contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Press the Menu key. 5. Tap on Options. 6.
Page 130: Hiding A Contact
Contacts and Telephone Number Lists Contacts Hiding a Contact Announcement and recording: The announcement selected for the contact is played back. After this, the caller can leave a message. Only announcement: The announcement selected for the contact is played back; however, the caller cannot leave a message. No call acceptance: A call from the contact is not accepted by the answering machine.
Page 131: Adding/Removing Favourites
Contacts and Telephone Number Lists Contacts Adding/Removing Favourites Notes: To display a single contact that has been hidden, tap on Contact/telephone book key > Menu > Show hidden contacts > Contact name > Restore contact. To display all the contacts that have been hidden, tap on Contact/ telephone book >...
Page 132: Adjusting Display Options
Contacts and Telephone Number Lists Contacts Adjusting Display Options 1. Press the Contact/Telephone book key. 2. Press the Menu key. 3. Tap Contacts to display. 4. Tap on the name of the account under Select Contacts for Display. 5. Tap on the option field next to All contacts or on the name of the account. All the contacts or all the contacts in the account are now displayed.
Page 133: Adopting A Telephone Number From Dial Preparation
Contacts and Telephone Number Lists Contacts Adopting a Telephone Number from Dial Preparation 5. Tap on the option field next to First name or Surname. Sorts the contact list by First name or Surname. This option is disabled. 6. Tap on Display contact names. 7.
Page 134: Transferring Telephone Numbers To Other Dialogues
Contacts and Telephone Number Lists Contacts Transferring Telephone Numbers to Other Dialogues • Redial list: Press the Redial key . • Call log: Tap on • Caller list: Press the Message key. 2. Touch and hold the telephone number and then tap on Add to contacts. 3.
Page 135: Importing/Exporting Contacts
Contacts and Telephone Number Lists Contacts Importing/Exporting Contacts Importing/Exporting Contacts You can import contacts from an SD card, export them to the SD card, or use apps to share them with other devices. Notes: Contacts will be imported/exported as business cards in vCard format. You can also share individual contacts under Contact/Telephone book key >...
Page 136: Redial List
Contacts and Telephone Number Lists Redial List Opening the Redial List Redial List The redial list stores the dialled telephone numbers with the number of times they have been dialled, the date and time of dialling, and the duration of the call. Opening the Redial List You can open the redial list as follows: •...
Page 137: Deleting Entries From The Redial List
Contacts and Telephone Number Lists Redial List Deleting Entries from the Redial List 2. You can either dial the telephone number without changing it or edit the number before dialling: • Dial the telephone number without changes: Tap on next to the required entry. Or touch and hold the required entry and then tap on Call <telephone number>.
Page 138: Call Log
Note: Call logging can be switched on and switched off under Apps > Settings > Auerswald > More... > Call log. Opening the Call Log You can open the call log as follows: •...
Page 139: Dialling From The Call Log
Contacts and Telephone Number Lists Call Log Dialling from the Call Log Dialling from the Call Log You can dial a telephone number from the call log as follows: • Using the telephone 1. Tap on the symbol Call log. The call log opens.
Page 140 Contacts and Telephone Number Lists Call Log Deleting Entries from the Call Log Note: To delete older entries from the call log, press the Menu key then tap on Delete specific items. In the Age in days entry field, enter the number of days and then tap on OK.
Page 141: Caller List
A caller can be called back directly from the caller list. Note: Under Apps > Settings > Auerswald > More... > Call log you can specify which types of incoming calls are saved in the call log and displayed in the caller list.
Page 142: Dialling From Within The Caller List
Contacts and Telephone Number Lists Caller List Dialling from Within the Caller List Dialling from Within the Caller List You can dial from the caller list as follows: • Using the telephone 1. Press the Message key. The available lists are displayed. 2.
Page 143 Contacts and Telephone Number Lists Caller List Deleting Entries from the Caller List The caller list now opens. 3. Touch and hold the required entry and then tap on Remove from caller list. Note: To delete the entire caller list, press the Menu key, tap on Delete caller list and then tap on OK.
Page 144: Functions
Functions Functions This section describes how to configure and operate the functions on your telephone. You can find out what the functions do, and how to assign a function to a programmable function key. Topics – External Line Transfer (System Telephone) (page 145) –...
Page 145: External Line Transfer (System Telephone)
Functions External Line Transfer (System Telephone) How External Line Transfer Works External Line Transfer (System Telephone) A suitably authorised telephone, for example, the telephone exchange, can transfer the exchange line access required for an outgoing call to another internal telephone for a short period of time.
Page 146 Functions External Line Transfer (System Telephone) Configuring and Operating a Function Key for Exchange Line Transfer LED signalling on the key: None You can configure external line transfers as follows: • Using the configuration manager • Using the telephone Note: The function can only be set up on a programmable function key that has an LED (not on a touch function key).
Page 147 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Transfer of external calls to external permission granted in the PBX. Using the Telephone to Configure a Function Key for Exchange Line Transfer 1.
Page 148 7. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Transfer of external calls to external permission granted in the PBX. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 149: Call Waiting
PBX will pass all calls to the telephone (this is unnecessary if the telephone is being used as a system telephone on an Auerswald PBX). You can switch call waiting on or off as follows: •...
Page 150: Configuring And Operating A Function Key For Call Waiting
Functions Call Waiting Configuring and Operating a Function Key for Call Waiting switch on: Enables the audible signal. switch off: Disables the audible signal. 4. Tap on Execute. Configuring and Operating a Function Key for Call Waiting Press the key to switch call waiting on or off or to switch it over. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED.
Page 151 Functions Call Waiting Configuring and Operating a Function Key for Call Waiting 4. In the list field next to the function key that you would like to define, select the Call Waiting function. Note: To change the settings for a function key that already has a function assigned to it, click on that key.
Page 152 Functions Call Waiting Configuring and Operating a Function Key for Call Waiting Using the Telephone to Configure a Function Key for Call Waiting 1. Tap on Apps > Function keys. 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 153 Functions Call Waiting Configuring and Operating a Function Key for Call Waiting 8. Tap on Assign. 9. Tap on Exit. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 154: Do-Not-Disturb
The function is switched on in the telephone and can be used as an alter- native, or in addition, to the do-not-disturb function in the Auerswald PBX. A call deblocker that is configured and enabled in the Auerswald PBX will only apply when the telephone is used as a system telephone in the PBX.
Page 155: Configuring And Operating A Function Key For Do-Not-Disturb
Functions Do-Not-Disturb Configuring and Operating a Function Key for Do-Not-Disturb switch on: Enables the do-not-disturb function. switch off: Disables the do-not-disturb function. (No further selection is required.) 3. In the Reject callers list field, select one of the following options: reject all callers: When do-not-disturb is switched on, all incoming calls will be rejected.
Page 156 Functions Do-Not-Disturb Configuring and Operating a Function Key for Do-Not-Disturb 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 157 Functions Do-Not-Disturb Configuring and Operating a Function Key for Do-Not-Disturb reject if not in contacts: Press the key to switch on rejection of all calls except the ones from contacts entered in the telephone book (when do-not-disturb is switched on). decide each time a key is pressed: Press the key to open the dialogue in which you select the option.
Page 158 Functions Do-Not-Disturb Configuring and Operating a Function Key for Do-Not-Disturb Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch do-not-disturb on or off.
Page 159: Automatic Bandwidth Amplification
Functions Automatic Bandwidth Amplification Switching Automatic Bandwidth Amplification On/Off Automatic Bandwidth Amplification The automatic bandwidth amplification function is used to improve call quality during VoIP calls. Missing frequency ranges are added to the voice signal to achieve more natural speech repro- duction and make speech easier to understand.
Page 160: Configuring And Operating A Function Key For Automatic Bandwidth Amplification
Functions Automatic Bandwidth Amplification Configuring and Operating a Function Key for Automatic Bandwidth Amplification Configuring and Operating a Function Key for Automatic Bandwidth Amplifi- cation Press the key to switch the automatic bandwidth amplification function on or off or to switch it over.
Page 161 Functions Automatic Bandwidth Amplification Configuring and Operating a Function Key for Automatic Bandwidth Amplification Note: To change the settings for a function key that already has a function assigned to it, click on that key. The current settings for the key assignment are shown in the display. 5.
Page 162 Functions Automatic Bandwidth Amplification Configuring and Operating a Function Key for Automatic Bandwidth Amplification Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. 4.
Page 163: Boss/Secretary Function (System Telephone)
Functions Boss/Secretary Function (System Telephone) Procedure when Calling the Boss Telephone Boss/Secretary Function (System Telephone) The boss/secretary function protects the boss telephone from direct calls by forwarding them to the secretary telephone. The most important difference from call forwarding is that the boss telephone can still be called from the secretary telephone and the secretary can still transfer important calls to the boss telephone.
Page 164: Switching The Boss/Secretary Function On The Boss Telephone On/Off
You can switch the boss/secretary function on or off as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – A secretary key configured on the boss telephone – A suitably configured boss key on the secretary telephone •...
Page 165 Functions Boss/Secretary Function (System Telephone) Configuring and Operating the Secretary Key on the Boss Telephone LED signalling on the secretary key: green The boss/secretary function is enabled. Press the key to switch the boss/ secretary function on and off. red (blinking) The boss/secretary function is enabled. A call has just been forwarded to the associated secretary.
Page 166 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – A suitably configured boss key on the secretary telephone Using the Telephone to Configure the Secretary Key on the Boss Telephone 1.
Page 167: Configuring And Operating The Boss Key On The Secretary Telephone
8. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – A suitably configured boss key on the secretary telephone Configuring and Operating the Boss Key on the Secretary Telephone...
Page 168 Functions Boss/Secretary Function (System Telephone) Configuring and Operating the Boss Key on the Secretary Telephone LED signalling on the boss key: green The boss/secretary function is enabled. red (blinking) The boss/secretary function is enabled. The incoming call has been forwarded to the corresponding boss telephone.
Page 169 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – A suitably configured secretary key on the boss telephone Using the Telephone to Configure the Boss Key on the Secretary Telephone 1.
Page 170 8. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – A suitably configured secretary key on the boss telephone COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 171: Follow-Me
Functions Follow-Me Switching Follow-Me On/Off Follow-Me Follow-me is a type of "unconditional internal subscriber call forwarding" that is configured on the individual destination telephone (instead of on the forwarding telephone). This gives you the option of moving from room to room and taking the calls with you. Switching Follow-Me On/Off You can switch the Follow-me function on or off as follows: •...
Page 172: Configuring And Operating A Function Key For Follow-Me
Functions Follow-Me Configuring and Operating a Function Key for Follow-Me Note: Follow-me can also be disabled on the forwarded telephone by using "Disable Follow-me" on the subscriber's own phone number. 4. Tap on Execute. Configuring and Operating a Function Key for Follow-Me Press the Follow-me key to switch Follow-me on or off, or toggle it, for an internal subscriber.
Page 173 Functions Follow-Me Configuring and Operating a Function Key for Follow-Me Note: To change the settings for a function key that already has a function assigned to it, click on that key. The current settings for the key assignment are shown in the display. 5.
Page 174 Functions Follow-Me Configuring and Operating a Function Key for Follow-Me 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow. If a function key is assigned on both levels, the LED is red. 3.
Page 175: Targeted Exchange Line Access (System Telephone)
You can initiate targeted exchange line access as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – A function key configured for targeted exchange line access 1. Press a function key configured for targeted exchange line access.
Page 176: Configuring And Operating A Function Key For Targeted Exchange Line Access
Functions Targeted Exchange Line Access (System Telephone) Configuring and Operating a Function Key for Targeted Exchange Line Access Configuring and Operating a Function Key for Targeted Exchange Line Access Press the key to initiate targeted exchange line access. You can then immediately dial the external telephone number (without exchange line access number).
Page 177 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Targeted Exchange Line Access 1. Tap on Apps >...
Page 178 Up to 40 digits Numbers 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 179: Groups (System Telephone)
Functions Groups (System Telephone) Detailed Information About Group Functions (Call Types) Groups (System Telephone) In addition to internal subscribers, the PBX can also manage groups. The internal subscribers can become members of any (multiple) group(s). These groups can be used, for example, to group internal subscribers into particular departments or teams (Support, Marketing, Sales).
Page 180: Logging The Telephone In/Out
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The telephone is a member of at least one group configured in the PBX – Controlling of the PBX via telephone permission assigned in the PBX To log a telephone in to a group, or out of it, press the function key that has been configured for group functions.
Page 181: Logging Telephone Out Of All Groups
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The telephone is a member of at least one group configured in the PBX – Controlling of the PBX via telephone permission assigned in the PBX To log your telephone out of all groups, press the function key that has been configured for logging out of all groups.
Page 182 Functions Groups (System Telephone) Configuring and Operating a Function Key for the Group Function In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: green The telephone is logged in to the group for incoming and outgoing calls.
Page 183 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Controlling of the PBX via telephone permission assigned in the PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 184 Functions Groups (System Telephone) Configuring and Operating a Function Key for the Group Function Using the Telephone to Configure a Function Key for the Group Function Requirements: – The telephone is a member of at least one group configured in the PBX 1.
Page 185: Configuring And Operating A Function Key For Logging Out Of All Groups
10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Controlling of the PBX via telephone permission assigned in the PBX Configuring and Operating a Function Key for Logging Out of All Groups Press the key while the telephone is in the idle state (sleep) to log the telephone out of all groups.
Page 186 Functions Groups (System Telephone) Configuring and Operating a Function Key for Logging Out of All Groups – The telephone is a member of at least one group configured in the PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 187 Configuring and Operating a Function Key for Logging Out of All Groups Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Controlling of the PBX via telephone permission assigned in the PBX...
Page 188: Configuring And Operating A Function Key For Displaying The Group State
Functions Groups (System Telephone) Configuring and Operating a Function Key for Displaying the Group State Configuring and Operating a Function Key for Displaying the Group State Press the key while the telephone is in the idle state to display the current group state of the subscribers (logged out, logged in as incoming and/or outgoing) on the LEDs of configured speed dialling keys for approx.
Page 189 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Speed dialling keys assigned to the corresponding subscriber telephone numbers. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 190 8. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Speed dialling keys assigned to the corresponding subscriber telephone numbers. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 191: Headset Operation
(for example, in a call centre). The COMfortel 1400 IP can be used with corded headsets. The COMfortel 2600/3600 IP can be used with corded headsets and with cordless headsets with DHSG interfaces, for example, from Auerswald, Jabra or Plantronics.
Page 192: Configuring And Operating A Function Key For Headset Operation
Functions Headset Operation Configuring and Operating a Function Key for Headset Operation Notes: Switching on automatic call acceptance automatically switches off any answering machine in a telephone. Conversely, switching on an answering machine will switch off automatic call acceptance ("Auto-accept"). The COMfortel DECT headset's automatic call acceptance function applies solely to call acceptance between the COMfortel DECT headset and the associated base station.
Page 193 Functions Headset Operation Configuring and Operating a Function Key for Headset Operation 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 194 Functions Headset Operation Configuring and Operating a Function Key for Headset Operation 8. Enter a value in the Auto-accept timeout entry field. Possible entries: to 99: After 0 to 99 seconds, an incoming call is automatically accepted, depending on the entry. 9.
Page 195 Functions Headset Operation Configuring and Operating a Function Key for Headset Operation Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch headset operation on or off. switch on: Enables headset operation.
Page 196: Intercom Oneway/Speakerphone
Functions InterCom OneWay/Speakerphone How InterCom OneWay Works InterCom OneWay/Speakerphone The InterCom function enables an announcement to a single system telephone or to all system telephones in a group from any internal telephone without someone having to actively accept a call (for example, in a doctor's office). If the InterCom destination is a single system telephone, the caller can switch on the micro- phone in addition to the loudspeaker (hands-free calling) so that a person nearby can speak with the caller using this intercom system.
Page 197: Configuring And Operating A Function Key For Intercom Oneway
Configuring and Operating a Function Key for InterCom OneWay – A function key configured for InterCom OneWay – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##011 has been entered under Settings >...
Page 198 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom OneWay LED signalling on the key (when defined with an internal group telephone number): green An active connection to all InterCom destinations is present. green The InterCom call is sent to the PBX. (blinking) yellow There is currently an active connection to at least one InterCom destination.
Page 199 Further steps: – Save your settings before you leave the screen. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##011 has been entered under Settings >...
Page 200 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##011 has been entered under Settings >...
Page 201: How Intercom Hands-Free Works
– InterCom permission is present at the InterCom destination – A function key configured for InterCom speaker phone – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##012 has been entered under Settings >...
Page 202: Configuring And Operating A Function Key For Intercom Speaker Phone
Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom Speaker Phone Configuring and Operating a Function Key for InterCom Speaker Phone Press the key when the telephone is in its idle state to select the telephone number stored on the key and initiate the InterCom speaker phone announcement.
Page 203 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom Speaker Phone Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key that you would like to define, select the InterCom speaker phone function.
Page 204 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom Speaker Phone – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##012 has been entered under Settings >...
Page 205: Switching Intercom Permission On/Off
Switching InterCom Permission On/Off 10. Tap on Exit. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or InterCom OneWay is performed on an Auerswald PBX for which the sequence ##012 has been entered under Settings >...
Page 206 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom permission In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: green InterCom permission is enabled.
Page 207 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom permission Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch InterCom permission on or off depending on the status.
Page 208 Functions InterCom OneWay/Speakerphone Configuring and Operating a Function Key for InterCom permission 5. In the Description entry field, enter a description for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6.
Page 209: Configuration Switchover (System Telephone)
You can switch over the configuration manually as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – At least two configurations have been set up in the PBX – Configuration switching permission granted in the PBX To switch over a configuration in the PBX, press the function key configured for configuration switchover.
Page 210 Functions Configuration Switchover (System Telephone) Configuring and Operating a Function Key for Configuration Switchover In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: green The configuration saved in the key is enabled.
Page 211 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Configuration switching permission granted in the PBX Using the Telephone to Configure a Function Key for Configuration Switchover Requirements: –...
Page 212 7. Tap on Assign. 8. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Configuration switching permission granted in the PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 213: Macro Function
Functions Macro Function Macro Execution Process Macro Function You can use the macro function to assign digits and various consecutive commands, for example, for accessing an answering machine remotely or programming a function on the PBX, to a function key. Macro Execution Process Below you will find a description of the process based on an example key to which the command sequence...
Page 214: Configuring And Operating A Function Key For The Macro Function
Functions Macro Function Configuring and Operating a Function Key for the Macro Function Configuring and Operating a Function Key for the Macro Function Press the key while the telephone in the idle state (sleep) to execute a macro. If the H command (hang-up/pick-up with the hook key) is located at the beginning of a macro, the macro saved in the system is run immediately.
Page 215 Functions Macro Function Configuring and Operating a Function Key for the Macro Function Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. Notes: The Macro function fills both key levels. If one level has a macro assigned to it, the other level is also automatically filled with an empty macro.
Page 216 Functions Macro Function Configuring and Operating a Function Key for the Macro Function The LED next to the function key switches on (yellow) The LED next to the function key switches on (green) Notes: If you want to configure a programming function on the PBX as a macro, enter a pause between the password and the programming code sequence.
Page 217 Functions Macro Function Configuring and Operating a Function Key for the Macro Function The list of available functions is displayed. Notes: The Macro function fills both key levels. If one level has a macro assigned to it, the other level is also automatically filled with a macro. Both macros can be executed independently of each other.
Page 218 Functions Macro Function Configuring and Operating a Function Key for the Macro Function Pauses cannot be entered at the beginning of a macro. The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). 8.
Page 219: Pick-Up
Performing Pick-Up Requirements: – Pick-up permission granted in the PBX – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 has been entered under Settings > Providers &...
Page 220: Configuring And Operating A Function Key For Pick-Up
Functions Pick-Up Configuring and Operating a Function Key for Pick-Up – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 has been entered under Settings > Providers &...
Page 221 Functions Pick-Up Configuring and Operating a Function Key for Pick-Up • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure a Function Key for Pick-Up 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 222 Further steps: – Save your settings before you leave the screen. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 has been entered under Settings > Providers &...
Page 223 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – Telephone is a system telephone on an Auerswald PBX or pick-up is performed on an Auerswald PBX for which the sequence ##06 has been entered under Settings > Providers &...
Page 224: Power Dialling
Functions Power Dialling How Power Dialling Works Power Dialling If the telephone being called is busy, but automatic callback on busy is not possible, the power dialling function can be activated instead. With power dialling, the telephone makes repeated attempts to reach the subscriber being called, at short time intervals. How Power Dialling Works You perform power dialling as follows: •...
Page 225: Cancelling Power Dialling
Functions Power Dialling Cancelling Power Dialling Cancelling Power Dialling Requirements: – Power dialling has been initiated If you would like to cancel power dialling in progress, proceed as described below. • The telephone is not in the idle state (sleep). It is currently attempting to reach the subscriber in question: Press the hook key or tap on COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 226: Relays (System Telephone)
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – Switching of relay permission granted in the PBX – The relay in the PBX has been set up with the Configuration-dependent, PC relayor...
Page 227: Configuring And Operating A Function Key For Switching Relays
Functions Relays (System Telephone) Configuring and Operating a Function Key for Switching Relays Configuring and Operating a Function Key for Switching Relays Press the key to switch the configured relay on or off or to switch it over. In addition, when functions are defined on the first key level, the status of the relay is indicated by the corresponding LED.
Page 228 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Switching of relay permission granted in the PBX Using the Telephone to Configure a Function Key for Switching Relays Requirements: –...
Page 229 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Switching of relay permission granted in the PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 230: Calling Line Identity Restriction (Clir)
Functions Calling Line Identity Restriction (CLIR) Switching CLIR On/Off Calling Line Identity Restriction (CLIR) Calling Line Identity Restriction enables the caller to make a call without revealing their telephone number to the person being called. Switching CLIR On/Off If Calling Line Identity Restriction (CLIR) is switched on, appears in the telephony app's toolbar before the call is initiated.
Page 231: Configuring And Operating A Clir Function Key
Functions Calling Line Identity Restriction (CLIR) Configuring and Operating a CLIR Function Key Configuring and Operating a CLIR Function Key Press the key to switch Calling Line Identity Restriction (CLIR) on or off or to switch it over. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED.
Page 232 Functions Calling Line Identity Restriction (CLIR) Configuring and Operating a CLIR Function Key Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch Calling Line Identity Restriction (CLIR) on or off.
Page 233 Functions Calling Line Identity Restriction (CLIR) Configuring and Operating a CLIR Function Key The list of available functions is displayed. 4. Tap on Calling line identity restriction. The current settings for assigning the key are shown on the display. 5. In the Description entry field, enter a description for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display.
Page 234: Call Forwarding
The telephone supports several different variations of call forwarding. Important: Call forwarding is only possible for external telephone numbers if the telephone is a system telephone in an Auerswald PBX. Calls for subscribers can only be forwarded to other internal telephones if the telephone is called via the same PBX.
Page 235 Functions Call Forwarding Call Forwarding Variants Important: Subscriber call forwarding does not function for incoming group calls to your telephone. If you would like to prevent your telephone from ringing unanswered when calls to the group in which you belong come through, you need to log yourself out of the group or set up group call forwarding.
Page 236: Call Forwarding Types
Functions Call Forwarding Call Forwarding Types Call Forwarding Types As there can be many reasons for not accepting a call, e .g. the relevant subscriber is not present or another conversation is currently taking place on this telephone, three kinds of call forwarding are available: "Call fwd.
Page 237 Functions Call Forwarding Switching Call Forwarding for Subscribers On/Off • Using the telephone Requirements: – for in-house destination numbers: Telephone must be connected to a PBX. To switch call forwarding for subscribers on or off, press the function key that has been configured for Call fwd.
Page 238: Configuring And Operating A Function Key For Call Forwarding For Subscribers
Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers 6. Tap on Execute. Configuring and Operating a Function Key for Call Forwarding for Subscribers Press the key assigned to Call fwd. (scr.) to switch call forwarding for subscribers for the configured destination on or off, or to switch it over, in the telephone.
Page 239 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key you would like to define, select the Call fwd. (scr.) function.
Page 240 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers 10. In the Permission level list field, select one of the following options: User: The function key can be changed by users, sub-administrators and administrators. Sub-administrator: The function key can only be changed by sub-adminis- trators and administrators.
Page 241 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers 6. In the Operation list field, select one of the following options: toggle: Press the key to switch call forwarding for subscribers on or off. switch on: Press the key to switch on call forwarding for subscribers. switch off: Press the key to switch off call forwarding for subscribers.
Page 242 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 243 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers Using the Telephone to Configure a Function Key for Switching Off All Call Forwarding for Subscribers 1. Tap on Apps > Function keys. 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 244: Switching Call Forwarding For Subscribers In The Pbx On/Off
You can switch call forwarding for subscribers on or off as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX To enable or disable call forwarding for subscribers, press a function key configured for Call fwd (scr. in PBX).
Page 245 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers in the PBX Up to 40 digits Numbers and the characters * and # Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number (exception: selected account publ.
Page 246 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for Subscribers in the PBX 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 247 – Save your settings before you leave the screen. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Call Forwarding for Subscribers in the PBX 1.
Page 248 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 249: Switching Call Forwarding On/Off For External Telephone Numbers
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – Features to be configured by the network provider (fwd, keypad) permission granted in the To switch call forwarding for external telephone numbers on or off, press a function key configured for Call fwd.: MSN/DDI.
Page 250: Configuring And Operating A Function Key For Call Forwarding For External Phone Numbers
Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for External Phone Numbers 5. Enter the PBX's external telephone number that is to be forwarded (without exchange line access number but with area code), in the Number to forward entry field. Possible entries: Up to 40 digits Numbers and the characters * and #...
Page 251 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for External Phone Numbers Important: When operating the function via the key, the success/failure of the operation is indicated by a change in colour on the LED. During the configu- ration in the central office (this takes from a few seconds up to a minute), the LED blinks yellow.
Page 252 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for External Phone Numbers Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch call forwarding for external telephone numbers on or off.
Page 253 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Features to be configured by the network provider (fwd, keypad) permission granted in the...
Page 254 Functions Call Forwarding Configuring and Operating a Function Key for Call Forwarding for External Phone Numbers The list of available functions is displayed. 4. Tap on Call fwd.: MSN/DDI. The current settings for assigning the key are shown on the display. 5.
Page 255 12. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Features to be configured by the network provider (fwd, keypad) permission granted in the COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 256: Control By External Apps
Functions Control by External Apps Configuring and Operating a Function Key for Control by External App Control by External Apps You can control programmable function keys and the corresponding LEDs by externally developed apps, e. g. apps for house automation. For information about the available apps contact your system administrator.
Page 257 Functions Control by External Apps Configuring and Operating a Function Key for Control by External App 4. In the list field beside the function key you want to define, select the Controlled by external app function. Note: To change the settings for a function key that already has a function assigned to it, click on that key.
Page 258 Functions Control by External Apps Configuring and Operating a Function Key for Control by External App 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 259: Telephone Line
Functions Telephone Line Configuring and Operating a Function Key for the Telephone Line Telephone Line Use the Telephone line function to assign a function key to a specific account and then use that function key to route outgoing calls through this account. In addition, a function key assigned to Telephone line can be used to monitor incoming calls and put them on hold when required.
Page 260 Functions Telephone Line Configuring and Operating a Function Key for the Telephone Line LED signalling on the key (when assigned to an internal subscriber telephone number): A call is currently being held on the telephone or the user is attempting to establish a connection.
Page 261 Functions Telephone Line Configuring and Operating a Function Key for the Telephone Line Using the Configuration Manager to Configure a Function Key for the Telephone Line 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 262 Functions Telephone Line Configuring and Operating a Function Key for the Telephone Line • SIP account: Enter the telephone number of the account or, in the case of SIP trunking, the DDI main number and DDI extension without prefix, in the MSN entry field.
Page 263 Functions Telephone Line Configuring and Operating a Function Key for the Telephone Line 5. In the Description entry field, enter a description for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6.
Page 264: Announcement Before Answering For Group (System Telephone)
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The telephone is a member of at least one group configured in the PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 265: Configuring And Operating A Function Key For Announcement Before Answering
Functions Announcement Before Answering for Group (System Telephone) Configuring and Operating a Function Key for Announcement Before Answering – Text before answering announcement present in the PBX and assigned to the group To switch the announcement before answering on or off for a group, press the function key that has been configured for Announcement bef.
Page 266 Functions Announcement Before Answering for Group (System Telephone) Configuring and Operating a Function Key for Announcement Before Answering LED signalling on the key: green The announcement before answering function is enabled for the configured group. The announcement before answering function is disabled for the configured group.
Page 267 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Text before answering announcement present in the PBX and assigned to the group COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 268 Functions Announcement Before Answering for Group (System Telephone) Configuring and Operating a Function Key for Announcement Before Answering Using the Telephone to Configure a Function Key for Announcement Before Answering Requirements: – The telephone is a member of at least one group configured in the PBX 1.
Page 269 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Text before answering announcement present in the PBX and assigned to the group COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 270: Door Function (System Telephone)
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – Telephone number configured in the PBX for the door station – Relays configured in the PBX for opening the door and the stairwell light.
Page 271: Own Telephone Rings (Door Call) - Opening Door
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – Telephone number configured in the PBX for the door station – Relays configured in the PBX for opening the door and the stairwell light.
Page 272: Door Knock - Opening Door
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – Telephone number configured in the PBX for the door station – Relays configured in the PBX for opening the door and the stairwell light.
Page 273 Functions Door Function (System Telephone) Configuring and Operating a Function Key for the Door Function LED signalling on the key: green The door opening function and/or the light are switched on. yellow The light is switched on. None of the functions configured on the key are enabled. You can configure a function key for the door function as follows: •...
Page 274 Functions Door Function (System Telephone) Configuring and Operating a Function Key for the Door Function Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: open: Press the key to open the door.
Page 275 Functions Door Function (System Telephone) Configuring and Operating a Function Key for the Door Function 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow. If a function key is assigned on both levels, the LED is red. 3.
Page 276 Configuring and Operating a Function Key for the Door Function 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – Open door permission granted in the PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 277: Waiting Field Function (System Telephone)
Functions Waiting Field Function (System Telephone) Configuring a Waiting Field Waiting Field Function (System Telephone) Callers can be parked in a waiting field. This can either happen automatically or when you press a key. They are then retrieved individually and their calls forwarded. Important: The Waiting field function is only available in the COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX PBXs.
Page 278: Sequence For Call Acceptance In Waiting Field
Functions Waiting Field Function (System Telephone) Sequence for Call Acceptance in Waiting Field Sequence for Call Acceptance in Waiting Field Call acceptance in the waiting field is carried out as follows: • If all of the waiting field receptions have been switched off, the telephones ring according to normal call distribution.
Page 279: Switching Waiting Field Reception On/Off
Functions Waiting Field Function (System Telephone) Switching Waiting Field Reception On/Off Switching Waiting Field Reception On/Off You can switch waiting field reception on or off as follows: • Using the telephone Requirements: – The telephone has been selected in the PBX as a waiting field reception In order to switch the waiting field reception on or off, press the function key configured for the waiting field reception.
Page 280: Configuring And Operating Function Keys For A Shared Line
Functions Waiting Field Function (System Telephone) Configuring and Operating Function Keys for a Shared Line Configuring and Operating Function Keys for a Shared Line Press the waiting field key that has been assigned the Shared Line function to place a caller (indicated by the key) into the waiting field.
Page 281 Functions Waiting Field Function (System Telephone) Configuring and Operating Function Keys for a Shared Line Note: If you press the key to place a caller in the waiting field, the LED next to the key lights up yellow. If a caller is placed in the waiting field either automatically or by another waiting field reception, the LED then lights up red.
Page 282 – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – The telephone has been selected in the PBX as a waiting field reception COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 283 Functions Waiting Field Function (System Telephone) Configuring and Operating Function Keys for a Shared Line Using the Telephone to Configure a Function Key for a Shared Line 1. Tap on Apps > Function keys. 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 284: Configuring And Operating Function Key For Switching Waiting Field Reception On/Off
10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX – The telephone has been selected in the PBX as a waiting field reception Configuring and Operating Function Key for Switching Waiting Field Reception...
Page 285 Functions Waiting Field Function (System Telephone) Configuring and Operating Function Key for Switching Waiting Field Reception On/Off Configuring Function Key for Switching Waiting Field Reception On/Off via Configu- ration Manager 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 286 Functions Waiting Field Function (System Telephone) Configuring and Operating Function Key for Switching Waiting Field Reception On/Off User: The function key can be changed by users, sub-administrators and administrators. Sub-administrator: The function key can only be changed by sub-adminis- trators and administrators. Administrator: The function key can only be changed by administrators.
Page 287 Functions Waiting Field Function (System Telephone) Configuring and Operating Function Key for Switching Waiting Field Reception On/Off Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to switch the waiting field reception telephone on or off.
Page 288: Speed Dialling
Functions Speed Dialling Options for Using Speed Dialling Keys Speed Dialling With the speed dialling function you can define a function key with not only internal and external phone numbers, but also with programming sequences on the PBX. You can dial the saved codes easily by simply pressing the key.
Page 289: Configuring And Operating A Function Key For Speed Dialling
Functions Speed Dialling Configuring and Operating a Function Key for Speed Dialling Configuring and Operating a Function Key for Speed Dialling Press the key while the telephone is in the idle state to transfer the telephone number saved in the key to dial preparation (can be used as an additional number). Exception: If the saved telephone number is an internal phone number, and is currently being called, you will pick up this call.
Page 290 Functions Speed Dialling Configuring and Operating a Function Key for Speed Dialling LED signalling on the key (when defined with an external telephone number): green A call was made from the external subscriber's telephone and the call was not (blinking) accepted (assuming the external number is transferred).
Page 291 Functions Speed Dialling Configuring and Operating a Function Key for Speed Dialling Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6. In the Account list field, select the required account. 7.
Page 292: Switching Automatic Dialling For Speed Dialling On/Off
• Using the telephone Using the Configuration Manager to Switch Auto-dial for Speed Dialling On/Off 1. Open the Settings > Auerswald > Function keys screen. 2. Select or clear the Auto-dial for speed dial key check box. Switches "Auto-dial for speed dial key" on.
Page 293: Switching The Display Of The Registration Status On/Off
Functions Speed Dialling Switching the Display of the Registration Status On/Off Switching the Display of the Registration Status On/Off If the registration status display is switched on, the individual registration status of the subscribers is shown by the LEDs of the speed dialling keys assigned to internal VoIP subscribers.
Page 294: Local Answering Machine
Local Answering Machine Local Answering Machine This section describes how to set up and operate the functions on your answering machine (optional, see chapter Important Information > Product Details). It includes descriptions of what the functions do and – where possible – how to define these functions on programmable function keys.
Page 295: Forwarding A Caller To The Answering Machine
Local Answering Machine Forwarding a Caller to the Answering Machine Forwarding a Caller to the Answering Machine Requirements: – Readiness is switched off on the answering machine – Answering machine (optional, see chapter Important Information > Product Details) When you receive a call, proceed as described below. 1.
Page 296: Answering Machine Accepts Call - Call Acceptance
Local Answering Machine Answering Machine Accepts Call – Call Acceptance Answering Machine Accepts Call – Call Acceptance Note: If the listen-in function has been enabled on the answering machine, the loudspeaker on the telephone is switched on for listening in when a call is accepted by the answering machine.
Page 297: Basic Settings
Using the Configuration Manager to Switch Automatic Playback On/Off Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > TAM-App screen. 2. Select or clear the Automatic playback check box. Switches automatic playback on.
Page 298: Switching The Call Information For New Messages On/Off
Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > TAM-App screen. 2. Select or clear the Call information check box. Switches on the date and time display before the message/voice memo.
Page 299: Switching The Separator Tone For New Messages On/Off
Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > TAM-App screen. 2. Select or clear the Separator tone check box. Switches on the separator tone between messages.
Page 300: Switching The Listen-In Function On/Off
Using the Configuration Manager to Switch the Listen-in Function On/Off Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. In the Listening-in list field, select one of the following options: No listen-in: Switches listening-in off.
Page 301 Local Answering Machine Basic Settings Switching the Listen-in Function On/Off No listen-in: Switches listening-in off. Listen-in with announcement: Switches listening-in on. The telephone's loudspeaker is already switched on when the announcement is played. Listen-in without announcement: Switches listening-in on. The telephone's loudspeaker is disabled when the announcement is played.
Page 302: Readiness
Note: If a voice mailbox is assigned to the telephone as a system telephone on an Auerswald PBX, this voice mailbox accepts all the calls received from the system telephone account and takes precedence over the local answering machine.
Page 303: Configuring And Operating A Function Key For Readiness
To switch readiness on or off, press the function key that has been configured for readiness. Alternatively, proceed as described below. 1. Tap on Apps > Settings > Auerswald > Answering machine. 2. Select or clear the TAM readiness check box. Enables readiness.
Page 304 Local Answering Machine Readiness Configuring and Operating a Function Key for Readiness Using the Configuration Manager to Configure a Function Key for Readiness Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Apps > Function keys screen. 2.
Page 305 Local Answering Machine Readiness Configuring and Operating a Function Key for Readiness User: The function key can be changed by users, sub-administrators and administrators. Sub-administrator: The function key can only be changed by sub-adminis- trators and administrators. Administrator: The function key can only be changed by administrators. Further steps: –...
Page 306 Local Answering Machine Readiness Configuring and Operating a Function Key for Readiness 6. In the Operation list field, select one of the following options: toggle: Press the key to switch readiness on or off depending on the status. switch on: Press the key to enable readiness mode. switch off: Press the key to disable readiness mode.
Page 307: Call Acceptance
Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Call acceptance screen. 2. Under Settings for call acceptance, enter a value in the Call acceptance time (1- 99 seconds) entry field.
Page 308: Switching Acceptance Of Group Calls On/Off
Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Call acceptance screen. 2. Select or clear the Group calls check box under the Call acceptance settings. Switches the acceptance of group calls on.
Page 309: Call Acceptance Rules
Local Answering Machine Call Acceptance Call Acceptance Rules 2. Select or clear the Group calls check box. Switches the acceptance of group calls on. Switches the acceptance of group calls off. Call Acceptance Rules Call acceptance and the announcement assignment can be configured on a call-specific basis. More Details about Call Acceptance Rules The type of call acceptance can be configured depending on the type of call.
Page 310: Configuring Call Acceptance Rules
Local Answering Machine Call Acceptance Configuring Call Acceptance Rules Example The following example illustrates taking the settings into account: Initial Situation • Call acceptance and announcements are configured differently for external calls (call type C), internal calls (call type D) and anonymous calls (call type A). •...
Page 311 – Answering machine (optional, see chapter Important Information > Product Details) – At least one announcement 1. Open the Settings > Auerswald > Answering machine > Call acceptance screen. 2. If necessary, select the check box for the call type for which you would like to configure call acceptance under Call acceptance rules.
Page 312 – At least one announcement 1. Tap on Apps > Settings > Auerswald > Answering machine > Call acceptance > Call acceptance rules. 2. If necessary, select the check box of the call type for which you would like to configure call acceptance.
Page 313: Configuring And Operating A Function Key For Call Acceptance Rules
Local Answering Machine Call Acceptance Configuring and Operating a Function Key for Call Acceptance Rules 4. Depending on the call type, select the required announcement from the announcement list, as described below. • All call types except From contact: Tap on Announcement and select the required announcement.
Page 314 Local Answering Machine Call Acceptance Configuring and Operating a Function Key for Call Acceptance Rules – At least one announcement 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose? keys you would like to define.
Page 315 Local Answering Machine Call Acceptance Configuring and Operating a Function Key for Call Acceptance Rules Default: The call type is not taken into account. Anonymous calls: The caller does not transmit a telephone number External calls: The caller is an external subscriber. Internal calls: The caller is an internal subscriber.
Page 316: Configuring The Maximum Recording Time
Local Answering Machine Call Acceptance Configuring the Maximum Recording Time • Functions listed alphabetically: TAM call acceptance. • Functions sorted by group: Answering machine > TAM call acceptance. The current settings for assigning the key are shown on the display. 5.
Page 317 Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Call acceptance screen. 2. Under Recording times, enter a value in the Recording time (1...99, 99->unlimited minutes entry field. Possible entries: to 98: The maximum recording time is configured (1 to 98 minutes).
Page 318: Configuring The Maximum Recording Time For Door Calls
– Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Call acceptance screen. 2. Under Recording times, enter a value in the Recording time for door calls (1 to 99 minutes) entry field.
Page 319 Call Acceptance Configuring the Maximum Recording Time for Door Calls 1. Tap on Apps > Settings > Auerswald > Answering machine > Call acceptance. 2. Tap on Recording time for door calls (minutes) and enter the required time until call acceptance in the relevant entry field. Possible entries: to 98: The maximum recording time is configured (1 to 98 minutes).
Page 320: Call Recording
Local Answering Machine Call Recording Recording a Call Call Recording The call recording function conversations calls to be recorded, for example, for later evaluation. In addition to the automatic recording of all calls, it is also possible to record calls manually. This operates independently of the automatic call recording function.
Page 321: Configuring And Operating A Function Key For Starting Call Recording
Local Answering Machine Call Recording Configuring and Operating a Function Key for Starting Call Recording Call recording ends immediately when a query call is begun. Configuring and Operating a Function Key for Starting Call Recording Press the key during a call to switch call recording on. Press the key again to switch it off. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED.
Page 322 Local Answering Machine Call Recording Configuring and Operating a Function Key for Starting Call Recording Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key you want to define, select the TAM call recording function.
Page 323: Switching Automatic Call Recording On/Off
Local Answering Machine Call Recording Switching Automatic Call Recording On/Off 3. Select one of the following options: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. 4.
Page 324 Using the Configuration Manager to Switch Automatic Call Recording On/Off Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. Select or clear the Announcement prior to call recording check box under Settings for call recording.
Page 325: Configuring And Operating A Function Key For Automatic Call Recording
Local Answering Machine Call Recording Configuring and Operating a Function Key for Automatic Call Recording Configuring and Operating a Function Key for Automatic Call Recording Press the key to switch the automatic call recording function on or off or to switch it over. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED.
Page 326 Local Answering Machine Call Recording Configuring and Operating a Function Key for Automatic Call Recording The current settings for the key assignment are shown in the display. 5. In the Description entry field, enter a name for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key name is used for printing the label.
Page 327: Switching The Announcement For Call Recording On/Off
Local Answering Machine Call Recording Switching the Announcement for Call Recording On/Off Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed. 4. Tap on: •...
Page 328 – Answering machine (optional, see chapter Important Information > Product Details) – At least one announcement 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. Select or clear the Announcement prior to call recording check box under the Call recording settings.
Page 329: Selecting An Announcement For Call Recording
– Answering machine (optional, see chapter Important Information > Product Details) – At least one announcement 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. In the Announcement list field under Call recording settings, select the required announcement.
Page 330: Forwarding Messages By E-Mail
Otherwise, the message can be forwarded as an audio file (*.wav). Note: In the configuration manager under Settings > Auerswald > E-Mail > Internationalisation, you can set the language of the e-mails and customise a user-defined linguistic template for e-mails to suit your requirements.
Page 331: Switching The Sending Of E-Mail In Html Format On/Off
• Using the telephone Using the Configuration Manager to Switch the Sending of E-mail in HTML Format On/ 1. Open the Settings > Auerswald > Answering machine > E-mail notification screen. 2. Select or clear the Send e-mail in HTML format check box under the Settings for forwarding by e-mail.
Page 332: Switching The Attaching Of Incoming Messages As Files On/Off
Using the Configuration Manager to Switch the Attaching of Incoming Messages as Files On/Off 1. Open the Settings > Auerswald > Answering machine > E-mail notification screen. 2. Select or clear the Attach message as file check box under the Settings for forwarding by e-mail.
Page 333: Switching The Marking Of Sent Messages As Read On The Answering Machine On/Off
• Using the telephone Using the Configuration Manager to Switch the Marking of Sent Messages as Read On/ 1. Open the Settings > Auerswald > Answering machine > E-mail notification screen. 2. Select or clear the Mark sent messages as read check box under the Settings for forwarding by e-mail.
Page 334: Entering The Address Of The E-Mail Recipient
• Using the telephone Using the Configuration Manager to Enter the E-mail Recipient Address 1. Open the Settings > Auerswald > Answering machine > E-mail notification screen. 2. Under Settings for forwarding by e-mail enter the e-mail address in the E-mail recipient entry field.
Page 335: Sending A Test E-Mail
Requirements: – A set up e-mail account (see chapter Local Answering Machine > E-Mail Settings) 1. Tap on Apps > Settings > Auerswald > Answering machine > E-mail notification. 2. Tap on Send test e-mail. The test e-mail is sent.
Page 336 Local Answering Machine Forwarding Messages by E-Mail Configuring and Operating a Function Key for Call Forwarding by E-Mail 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 337 Local Answering Machine Forwarding Messages by E-Mail Configuring and Operating a Function Key for Call Forwarding by E-Mail Further steps: – Save your settings before you leave the screen. Requirements for using the function: – A set up e-mail account (see chapter Local Answering Machine > E-Mail Settings) Using the Telephone to Configure a Function Key for Forwarding by E-Mail 1.
Page 338 Local Answering Machine Forwarding Messages by E-Mail Configuring and Operating a Function Key for Call Forwarding by E-Mail switch off: Press the key to switch forwarding by e-mail off. decide each time a key is pressed: Press the key to open the dialogue in which you select the option.
Page 339: E-Mail Settings
• Using the telephone Using the Configuration Manager to Enter the E-Mail Sender Address 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Settings for outgoing mail server enter the e-mail address in the Sender entry field.
Page 340: Setting The Ip Address Of The Outgoing Mail Server
Using the Configuration Manager to set the IP Address of the Outgoing Mail Server 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Outgoing mail server, enter the IP address of the outgoing mail server in the Address entry field.
Page 341: Setting The Type Of Authentication
Using the Configuration Manager to Configure the Outgoing Mail Server Port 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Outgoing mail server, enter the port number of the outgoing mail server in the Port entry field.
Page 342: Entering The Username For The Outgoing Mail Server
• Using the telephone Using the Configuration Manager to Enter the User Name for the Outgoing Mail Server 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Authentication, enter the username in the Username entry field. Possible entries: COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 343: Entering A Password For The Outgoing Mail Server
• Using the telephone Using the Configuration Manager to Enter a Password for the Outgoing Mail Server 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Authentication, enter the password in the Password entry field. Possible...
Page 344: Switching Encryption On/Off
• Using the telephone Using the Configuration Manager to Switch the Encryption Function On/Off 1. Open the Settings > Auerswald > E-Mail > Outgoing mail server screen. 2. Under Authentication, select one of the following options from the Encryption list field: Encryption disabled: Switches encryption off.
Page 345 Local Answering Machine E-Mail Settings Switching Encryption On/Off 2. Tap on Encryption under Authentication and select one of the following options from the list field. Encryption disabled: Switches encryption off. Encryption (SSL) after STARTTLS: Switches encryption on after STARTTLS. Encryption (SSL) disabled: Switches encryption immediately on. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 346: E-Mail Internationalisation
Note: In the configuration manager, you can specify that messages are forwarded by e-mail under Settings > Auerswald > Answering machine > E-mail forwarding. Language Templates There are several language templates available for e-mails that are sent by the answering machine.
Page 347: Configuring A Language Template
Configuring a Language Template • Using the configuration manager 1. Open the Settings > Auerswald > E-mail > Internationalisation screen. 2. Under Language template management, select one of the following options from the line of required language templates in the Selection list field:...
Page 348: Importing A Language Template
Local Answering Machine E-Mail Internationalisation Importing a Language Template General/Allgemein: General text elements Date and time/Datum und Uhrzeit: Boilerplates with variables for date and time Date: • Day: DD • Month: MM • Year: YYYY Time: • Hour (24-hour format): hh24 •...
Page 349: Exporting A Language Template
Requirements: – A language template (*.xml) saved on a data medium (PC) 1. Open the Settings > Auerswald > E-mail > Internationalisation screen. 2. Under Import Language Template, click Search. A file selection dialogue opens. 3. Select the language template you want (*.xml) and click Open (this text varies according to which operating system is in use).
Page 350: Configuring The Language
• Using the telephone Using the Configuration Manager to Configure the Language 1. Open the Settings > Auerswald > E-mail > Internationalisation screen. 2. Under Language settings in the Language template list field select a language or the User-defined language template.
Page 351 The maximum permitted file size for a logo is 50 kB. The memory for all logos is limited to 500 kB. If you do not import your own logo, the Auerswald logo supplied with the system will be used instead.
Page 352: Remote Access
Local Answering Machine Remote Access Remote Access Variants Remote Access Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone. Remote Access Variants The answering machine supports two different remote access variants: Remote access The answering machine always accepts a call after the configured call acceptance time.
Page 353: Configuring Remote Access
Using the Configuration Manager to Switch Remote Access On/Off Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. Select or clear the Remote access check box under Remote access settings.
Page 354: Entering The Pin For Remote Access
Using the Configuration Manager to Enter a PIN for Remote Access Requirements: – The telephone is not a system telephone in an Auerswald PBX – Remote access is enabled 1. Open the Settings > Auerswald > Answering machine > Answering machine screen.
Page 355: Entering A Quick Remote Access Number
– Save your settings before you leave the screen. Using the Telephone to Set a PIN for Remote Access Requirements: – The telephone is not a system telephone in an Auerswald PBX – Remote access permitted 1. Tap on Apps >...
Page 356 Using the Configuration Manager to Enter Quick Remote Access Numbers Requirements: – Remote access is enabled 1. Open the Settings > Auerswald > Answering machine > Answering machine screen. 2. In the Quick remote access number 1 entry field, enter quick remote access number 1.
Page 357: Performing Remote Access
Local Answering Machine Remote Access Performing Remote Access 3. Tap on OK. 4. Tap on Account quick remote access number 1 and select the required account in the list field. 5. Repeat steps 2 to 4 to enter quick access number 2. Performing Remote Access You can perform remote access as follows: •...
Page 358: Configuring And Operating A Function Key For Remote Access
Local Answering Machine Remote Access Configuring and Operating a Function Key for Remote Access 0 Opens the Help menu. 1 Opens the main menu. 2 Replays new messages. 3 Replays all the messages. 4 Jumps back to the previous recording. 5 Repeats the recording currently being played back.
Page 359 Local Answering Machine Remote Access Configuring and Operating a Function Key for Remote Access – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 360 Local Answering Machine Remote Access Configuring and Operating a Function Key for Remote Access User: The function key can be changed by users, sub-administrators and administrators. Sub-administrator: The function key can only be changed by sub-adminis- trators and administrators. Administrator: The function key can only be changed by administrators. Further steps: –...
Page 361 Local Answering Machine Remote Access Configuring and Operating a Function Key for Remote Access 6. In the Operation list field, select one of the following options: toggle: Press the key to enable or disable remote access dependent on its status. switch on: Press the key to enable remote access.
Page 362: Answering Machine List
Local Answering Machine Answering Machine List Opening the Answering Machine List Answering Machine List The telephone's answering machine list can save up to 250 messages, voice memos, and call recordings, recorded by the answering machine, with the date and time of recording, and the telephone number of the caller/call partner.
Page 363 Notes: If you have enabled automatic playback under Apps > Settings > Auerswald > Answering machine, the new recordings are played back automatically, in sequence, after you open the answering machine list. The latest recording is played first. You can also enable or disable automatic playback from the answering...
Page 364: Listening To Recordings (Messages, Voice Memos And Call Recordings)
Local Answering Machine Answering Machine List Listening to Recordings (Messages, Voice Memos and Call Recordings) Marks the recording as already listened to. Marks the recording as new. Deletes the displayed recording. To delete all the entries except the announce- ments from the answering machine list, press the Menu key, tap on Delete all messages and then tap on OK.
Page 365: Forwarding Recordings (Messages, Voice Memos And Call Recordings) By E-Mail
– Answering machine (optional, see chapter Important Information > Product Details) – Address of the e-mail recipient entered in the Apps > Settings > Auerswald > Answering machine > E-mail forwarding menu – A configured e-mail Outbox server entered in the Apps >...
Page 366: Dialling From The Answering Machine List
Local Answering Machine Answering Machine List Dialling from the Answering Machine List The recording is forwarded to the specified e-mail recipient. Dialling from the Answering Machine List From the answering machine list you can initiate a callback to the caller who left the selected message.
Page 367: Deleting Recordings (Messages, Voice Memos And Call Recordings)
Local Answering Machine Answering Machine List Deleting Recordings (Messages, Voice Memos and Call Recordings) Deleting Recordings (Messages, Voice Memos and Call Recordings) You can delete all the messages on the answering machine at once (together with the voice memos and call recordings), or delete them individually. You can delete answering machine recordings as follows: •...
Page 368 Local Answering Machine Answering Machine List Configuring and Operating a Function Key for the Answering Machine List In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: There is a dedicated connection to the answering machine.
Page 369 Local Answering Machine Answering Machine List Configuring and Operating a Function Key for the Answering Machine List Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. Select the TAM open function in the list field next to the function key you would like to define.
Page 370 Local Answering Machine Answering Machine List Configuring and Operating a Function Key for the Answering Machine List 3. Select one of the following options: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. The list of available functions is displayed.
Page 371: Announcements
Using the Configuration Manager to Change the Language of the Default Announcement Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the Settings > Auerswald > Answering machine > Announcement screen. 2. In the Language list field under Language settings, select the required language file.
Page 372: Uploading Language Files
• Using the configuration manager Requirements: – A language file (*.fs) saved on a data medium (PC) 1. Open the Settings > Auerswald > Answering machine > Announcement screen. 2. Under Language settings, click Search. A file selection dialogue opens.
Page 373: Changing An Announcement Name
– Answering machine (optional, see chapter Important Information > Product Details) – An announcement file (*.wav) saved on the hard disk 1. Open the Settings > Auerswald > Answering machine > Announcement screen. 2. Under Announcements, click on the free announcement you want in the list field.
Page 374 – Answering machine (optional, see chapter Important Information > Product Details) – At least one announcement 1. Open the Settings > Auerswald > Answering machine > Announcement screen. 2. Under Announcements, click on the required announcement in the announcements list.
Page 375: Recording An Announcement
Local Answering Machine Announcements Recording an Announcement Recording an Announcement You can record an announcement as follows: • Using the telephone Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Press the Message key. 2. Select the answering machine list. 3.
Page 376: Switching An Announcement On Or Off
Requirements: – Answering machine (optional, see chapter Important Information > Product Details) – At least one announcement 1. Open the Settings > Auerswald > Answering machine > Announcement screen. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 377 Local Answering Machine Announcements Deleting an Announcement 2. Under Announcements, click on the announcement you want to delete from the announcements list. The system displays the Delete button. 3. Click on Delete. 4. Click OK. The announcement is deleted from the SD card. Using the Telephone to Delete an Announcement You can delete an announcement as follows: •...
Page 378: Voice Memos
Local Answering Machine Voice Memos Recording Memos Voice Memos You can use the answering machine to save your own voice memos. It can store up to 250 voice memos along with the date and time at which they were recorded. The recordings are numbered consecutively.
Page 379: Listening To Voice Memos
Local Answering Machine Voice Memos Listening to Voice Memos Listening to Voice Memos You can listen to voice memos as follows: • Using the telephone Requirements: – Answering machine (optional, see chapter Important Information > Product Details) 1. Open the answering machine list. 2.
Page 380 Local Answering Machine Voice Memos Configuring and Operating a Function Key for Recording Voice Memos LED signalling on the key: yellow The connection to the answering machine is being created. (blinking) green The answering machine is in recording mode. Recording is not enabled on the answering machine. You can configure a function key for recording voice memos as follows: •...
Page 381 Local Answering Machine Voice Memos Configuring and Operating a Function Key for Recording Voice Memos The current settings for the key assignment are shown in the display. 5. In the Description entry field, enter a name for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key name is used for printing the label.
Page 382 Local Answering Machine Voice Memos Configuring and Operating a Function Key for Recording Voice Memos The current settings for assigning the key are shown on the display. 5. In the Description entry field, enter a description for the key. Possible entries: Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display.
Page 383: E-Mail And Instant Messaging
E-Mail and Instant Messaging E-Mail and Instant Messaging This section describes how to set up e-mail accounts. It also tells you how to read and write e- mails. It also tells you how to send and receive instant messages with the Instant Messaging app. Topics –...
Page 384: E-Mail Account
This opens the dialogue in which you create an account. 3. Enter the e-mail address in the E-mail address entry field. Possible entries: E-mail address (example: info@auerswald.de) 4. Enter the password in the Password entry field. Possible entries: Up to 64 digits...
Page 385 E-Mail and Instant Messaging E-Mail Account Creating an E-Mail Account Note: If your e-mail provider's settings cannot be applied automati- cally, tap on Manual setup. You will be given the required information by your e-mail provider or the system administrator, e .g.: •...
Page 386: Configuring An E-Mail Account
E-Mail and Instant Messaging E-Mail Account Configuring an E-Mail Account Configuring an E-Mail Account For each e-mail account you can make general settings, notification settings and server settings: • General settings: These include settings for names and signatures, the Inbox check frequency, etc.
Page 387: Removing (Deleting) An E-Mail Account
E-Mail and Instant Messaging E-Mail Account Removing (Deleting) an E-Mail Account 8. Enable the Default account check box to define the account as the default account for outgoing e-mails. 9. Tap on Inbox check frequency and make a selection in the list field to specify how frequently e-mails are to be fetched from the server.
Page 388: E-Mail
E-Mail and Instant Messaging E-Mail Reading and Replying to E-Mail E-Mail After you configure an e-mail account you can read, answer, write and send e-mails. Reading and Replying to E-Mail The Email app automatically fetches new e-mails from the accounts that have been set up. Depending on the account settings you will see a message in the status line or hear a ringtone to tell you that an e-mail has arrived.
Page 389: Writing And Sending E-Mails
E-Mail and Instant Messaging E-Mail Writing and Sending E-Mails The e-mail reply opens so you can edit it (see the section on E-Mail and Instant Messaging). 5. Tap on Send. Writing and Sending E-Mails You can write and send e-mails as follows: •...
Page 390 E-Mail and Instant Messaging E-Mail Writing and Sending E-Mails Notes: If you want to send the e-mail later, press the Menu key and then tap on Save. To discard the e-mail, press the Menu key and then tap on Discard. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 391: Instant Messaging
E-Mail and Instant Messaging Instant Messaging Configuring the Instant Messaging App Instant Messaging The Instant Messaging app allows you to send and receive instant messages. Important: Instant messaging is only available on the PBXs COMpact 5000/ R and COMmander 6000/R/RX with enabled SIP convenience package. The PBXs must be running firmware version 6.4A to support this app.
Page 392: Reading And Replying To An Instant Message
E-Mail and Instant Messaging Instant Messaging Reading and Replying to an Instant Message Reading and Replying to an Instant Message The Instant Messaging app automatically fetches new instant messages. Depending on your settings, a notification tone or the LED of the message key will notify you of incoming instant messages.
Page 393 E-Mail and Instant Messaging Instant Messaging Writing and Sending an Instant Message • Using the telephone Requirements: – Configured Instant Messaging app 1. Tap on Apps > Instant Messaging. The last page displayed (conversation or message list) opens. 2. Only for an opened: Tap on to display the message list 3.
Page 394: Voice Mailboxes On The Pbx
Voice Mailboxes on the PBX Voice Mailboxes on the PBX This chapter describes how to configure and operate voice mailboxes. It also shows you how to record announcements, perform remote access, and forward messages, e.g. to a substitute. Note: To use a standard VoIP account's voice mailbox functions you must make the settings specified by the VoIP provider (see Settings >...
Page 395: Voice Mailbox
Voice Mailboxes on the PBX Voice Mailbox Voice Mailbox A voice mailbox can be operated like a local answering machine. Depending on its setting, it records incoming calls and left messages as audio files (*.wav). A fax box receives incoming telefaxes and stores them as *.pdf files. The maximum length of a telefax is 50 pages.
Page 396: Basic Settings
Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Settings > Auerswald > Answering machine > TAM-App screen. 2. Under TAM-App Configuration, enable or clear the Automatic playback check box.
Page 397: Switching Call Information On/Off
Basic Settings Switching Call Information On/Off – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the voice mailbox's message list. 2. Press the Menu key.
Page 398: Switching The Separator Tone On/Off
Using the Telephone to Switch Call Information On/Off Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the message list of the voice mailbox. 2. Press the Menu key.
Page 399 Basic Settings Switching the Separator Tone On/Off – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Settings > Auerswald > Answering machine > TAM-App screen. 2. Under TAM-App Configuration, enable or clear the Separator tone check box.
Page 400: Automatic Operation
Voice Mailboxes on the PBX Automatic Operation Switching On Automatic Operation Automatic Operation In automatic operation mode, the voice mail/fax box is switched to the state of readiness (On, Off or Depending on configuration) specified in the PBX configuration. Switching On Automatic Operation If you have used VMB readiness to switch a voice mail/fax box on or off, independently of the PBX configuration, you can use this function to reset the box to the PBX configuration and the state of readiness specified there.
Page 401: Configuring And Operating A Function Key For Automatic Operation
Using the Configuration Manager to Configure a Function Key for Automatic Operation Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 402 Further steps: – Save your settings before you leave the screen. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Automatic Operation Requirements: COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 403 Voice Mailboxes on the PBX Automatic Operation Configuring and Operating a Function Key for Automatic Operation – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on Apps > Function keys. 2. Press the function key you want to define.
Page 404: Readiness
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail/fax box has been configured and assigned in the PBX To switch readiness on or off, press the function key that has been configured for readiness.
Page 405: Configuring And Operating A Function Key For Readiness
Using the Configuration Manager to Configure a Function Key for Readiness Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 406 Voice Mailboxes on the PBX Readiness Configuring and Operating a Function Key for Readiness Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone. 3.
Page 407 – The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Readiness Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Tap on Apps >...
Page 408 10. Tap on Assign. 11. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 409: Substitute Function
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX – The substitute function has been configured for the voice mailbox in the PBX –...
Page 410: Configuring And Operating A Function Key For The Substitute Function
Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX – The substitute function has been configured for the voice mailbox in the Auerswald PBX – Recorded announcement for the voice mailbox 1. Open the Apps > Function keys screen.
Page 411 Voice Mailboxes on the PBX Substitute Function Configuring and Operating a Function Key for the Substitute Function Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key you want to assign, select the VMB substitute function.
Page 412 Using the Telephone to Configure a Function key for the Substitute Function Requirements: –The voice mailbox has been configured and assigned in the Auerswald PBX –The substitute function has been configured for the voice mailbox in the Auerswald PBX –Recorded announcement for the voice mailbox 1. Tap on Apps >...
Page 413 9. In the Proxy entry field, enter the substitute's telephone number. 10. Tap on Assign. 11. Tap on Exit. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 414: Message Forwarding
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX – The destination for message forwarding has been configured for the voice mailbox in the PBX To switch message forwarding on or off, press the function key that has been configured for message forwarding.
Page 415: Configuring And Operating A Function Key For Message Forwarding
Using the Configuration Manager to Configure a Function Key for Message Forwarding Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX – The destination for message forwarding has been configured for the voice mailbox in the PBX 1.
Page 416 Administrator: The function key can only be changed by administrators. Further steps: – Save your settings before you leave the screen. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 417 Using the Telephone to Configure a Function Key for Message Forwarding Requirements: –The voice mailbox has been configured and assigned in the Auerswald PBX –The destination for message forwarding has been configured for the voice mailbox in the PBX 1. Tap on Apps >...
Page 418 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 419: Notification By E-Mail
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail/fax box has been configured and assigned in the PBX – The outgoing mail server has been configured for the voice mail/fax box in the PBX –...
Page 420: Configuring And Operating A Function Key For Notification By E-Mail
Using the Configuration Manager to Configure a Function Key for Notification by E-Mail Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX – The outgoing mail server has been configured for the voice mail/fax box in the PBX –...
Page 421 Voice Mailboxes on the PBX Notification by E-Mail Configuring and Operating a Function Key for Notification by E-Mail Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 4. In the list field next to the function key you want to assign, select the VMB e-mail function.
Page 422 Using the Telephone to Configure a Function Key for E-mail Notification Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX – The outgoing mail server has been configured for the voice mail/fax box in the PBX –...
Page 423 8. In the VMB number entry field, enter the box's telephone number. 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 424: Remote Access
• Using a character string on an external telephone • Using a character string on an internal telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Call the voice mailbox.
Page 425: Switching Remote Access On/Off
Switching Remote Access On/Off You can switch remote access on or off as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 426: Configuring And Operating A Function Key For Remote Access
Voice Mailboxes on the PBX Remote Access Configuring and Operating a Function Key for Remote Access – The voice mailbox has been configured and assigned in the PBX To enable or disable the remote access function, press a function key that has been configured for the remote access function.
Page 427 Using the Configuration Manager to Configure a Function Key for Remote Access Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 428 –The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Remote Access Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on Apps >...
Page 429 8. In the VMB number entry field, enter the voice mailbox's telephone number. 9. Tap on Assign. 10. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 430: Message List
Voice Mailboxes on the PBX Message List Opening the Message List of a Voice Mailbox Message List Message list of the voice mailbox The message list of the voice mailbox is where the messages recorded by the voice mailbox and/or voice memos, with the time and date of their recording, and also the telephone number of the caller/communication partner are saved.
Page 431 • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail box has been configured and assigned in the PBX To open the message list, press the function key that has been configured to open the message list or tap: •...
Page 432: Opening The Message List Of A Fax Box
Voice Mailboxes on the PBX Message List Opening the Message List of a Fax Box Announcements: Displays the saved and free announcements for the voice mailbox. Record voice memo: Starts the recording of a voice memo. 4. Select a message. 5.
Page 433 • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The fax box has been configured and assigned in the PBX To open the message list, press the function key that has been configured to open the message list or tap: •...
Page 434: Listening To Messages
You can listen to messages in the voice mailbox as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Open the message list of the voice mailbox.
Page 435: Distributing Messages
You can distribute messages as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail/fax box has been configured and assigned in the PBX 1. Open the message list of the voice mail/fax box.
Page 436: Dialling From The Message List
You can dial from the voice mailbox message list as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Open the voice mailbox's message list.
Page 437: Configuring And Operating A Function Key For Opening A Message List
Voice Mailboxes on the PBX Message List Configuring and Operating a Function Key for Opening a Message List 1. Open the message list of the voice mail/fax box. 2. Only for voice mailboxes: In the list field on the left, above the message list, select one of the following options: All entries: Displays all the entries saved in the message list.
Page 438 Using the Configuration Manager to Configure a Function Key for Opening a Message List Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 439 –The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Opening a Message List Requirements: – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Tap on Apps >...
Page 440 8. Tap on Assign. 9. Tap on Exit. Requirements for using the function: – The telephone is a system telephone in an Auerswald PBX COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 441: Announcements
• Using the configuration manager on the PBX (see Instructions for the PBX). • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Press the Message key.
Page 442: Switching Your Own Announcement On/Off
• Using the configuration manager on the PBX (see Instructions for the PBX). • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX – You have recorded your own announcement 1.
Page 443: Deleting An Existing Announcement
• Using the configuration manager on the PBX (see Instructions for the PBX) • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Press the Message key.
Page 444: Voice Memos
• Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX To record a voice memo, press a function key that has been configured for the recording of voice memos.
Page 445: Listening To Voice Memos
You can listen to voice memos in the voice mailbox as follows: • Using the telephone Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Open the voice mailbox's message list.
Page 446: Deleting Voice Memos
Voice Mailboxes on the PBX Voice Memos Deleting Voice Memos – The telephone is a system telephone in an Auerswald PBX – The voice mailbox has been configured and assigned in the PBX 1. Open the voice mailbox's message list.
Page 447: Configuring And Operating A Function Key For Recording Voice Memos
Using the Configuration Manager to Configure a Function Key for Recording Voice Memos Requirements: – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Open the Apps > Function keys screen. 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define.
Page 448 Further steps: – Save your settings before you leave the screen. Requirements for using the function: –The telephone is a system telephone in an Auerswald PBX Using the Telephone to Configure a Function Key for Recording Voice Memos Requirements: COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 449 Voice Mailboxes on the PBX Voice Memos Configuring and Operating a Function Key for Recording Voice Memos – The voice mailbox has been configured and assigned in the Auerswald PBX 1. Tap on Apps > Function keys. 2. Press the function key you want to define.
Page 450: Archive
Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Open the message list of the voice mail/fax box. 2. Tap on the required message.
Page 451: Deleting Messages From The Archive
Requirements: – The telephone is a system telephone in an Auerswald PBX – The voice mail/fax box has been configured and assigned in the Auerswald PBX 1. Open the message list of the voice mail/fax box. 2. In the list field on the left, above the message list, select the Archive option.
Page 452: Settings
Settings Settings This section describes how to configure and manage your telephone. Topics – Providers and PBXs (page 453) – Accounts (page 497) – Bluetooth (only COMfortel 3600 IP) (page 525) – Network (page 529) – Sound (page 552) – Display and LEDs (page 564) –...
Page 453: Providers And Pbxs
Settings Providers and PBXs Providers and PBXs In a local network (LAN), the telephone can operate as an Auerswald VoIP system telephone and/or as a standard VoIP telephone. Provider A VoIP provider is an Internet service provider that offers Internet telephony (VoIP, meaning "Voice over Internet Protocol").
Page 454: New Provider/Pbx
Settings Providers and PBXs New Provider/PBX Important: To support the system telephone, the PBX needs at least the following firmware versions: • COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander Basic.2/19", COMmander Business/19": 4.2F • COMpact 4000, COMpact 5000/R: 6.4D • COMmander 6000/R/RX: 6.0C New Provider/PBX Some providers/PBXs are already pre-configured in the factory settings.
Page 455: Deleting A Provider/Pbx
Settings Providers and PBXs Deleting a Provider/PBX Using the Telephone to Create a Provider/PBX 1. Tap on Apps > Settings > Providers & PBXs. 2. Tap on New provider/PBX. 3. Select the required profile from the Profile list field. A dialogue showing the available settings for the provider/PBX is displayed. Further steps: –...
Page 456: Registering New Accounts
Settings Providers and PBXs Registering New Accounts 2. Tap and keep pressing the name of the provider/PBX. 3. Tap on Delete. Registering New Accounts If required you can reregister the account with the provider/on the PBX. You can register a new account as follows: •...
Page 457: Configuring The Voip Provider Or Pbx Type
You can configure the VoIP Provider or PBX Type as follows: • Separately for the provider or PBX • Using the telephone Requirements: – Auerswald profile not selected 1. Tap on Apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX.
Page 458: Configuring A Domain
Settings Providers and PBXs Configuring a Domain 3. Tap on Type. 4. Select one of the following options from the Type list field: PBX: Selects PBX as the type. VoIP provider: Selects VoIP provider as the type. Configuring a Domain The domain (also known as a "SIP domain"...
Page 459: Configuring The Registrar
Settings Providers and PBXs Configuring the Registrar Using the Telephone to Configure a Domain Requirements: – Set DNS server 1. Tap on Apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. 3. Under SIP settings, tap on Domain and then enter the domain in the entry field. Possible entries: IP address with a range of 0 to 255 (example: 114.188.1.125) URL (example: sipprovider.uk)
Page 460 Settings Providers and PBXs Configuring the Registrar Using the Configuration Manager to Configure the Registrar Requirements: – Set DNS server 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3.
Page 461: Configuring The Outbound Proxy
Settings Providers and PBXs Configuring the Outbound Proxy 1. Tap on Apps > Settings > Providers & PBXs. 2. Tap on the name of the provider/PBX. 3. Under SIP settings, tap on Registrar. 4. Select or clear the Registrar check box. Switches the registrar On.
Page 462 Settings Providers and PBXs Configuring the Outbound Proxy Using the Configuration Manager to Configure the Outbound Proxy Requirements: – Set DNS server 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click on Configure. The provider/PBX configuration screen opens.
Page 463: Configuring The Sip Port
Settings Providers and PBXs Configuring the SIP Port 3. Under SIP settings, tap on Outbound proxy. 4. In the Outbound proxy list field, select one of the following options: Outbound proxy is disabled: Disables the outbound proxy. (No further action is required.) Outbound proxy assigned automatically: Automatically determines an outbound proxy.
Page 464: Configuring The Sip Session Timer
Settings Providers and PBXs Configuring the SIP Session Timer 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3. Click on the SIP tab. 4. Under SIP settings, enter the SIP port in the SIP port entry field. Possible entries: 65535 Further steps: –...
Page 465 Settings Providers and PBXs Configuring the SIP Session Timer 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3. Click on the SIP tab. 4. Under SIP settings, select or clear the SIP session timer check box. Enables the SIP session timer.
Page 466: Configuring The Sip Transport Protocol
Settings Providers and PBXs Configuring the SIP Transport Protocol Note: When the SIP session timer is switched on, this can result in increased breaks in conversations after the set interval, if a provider has not imple- mented the renewal of the session cleanly. In this case, you should disable the SIP session timer.
Page 467: Configuring Sips And Switching It On/Off
The connection setup and termination, and also signalling, are encrypted with SIPS. The call data is encrypted with SRTP. Important: If you are using this on an Auerswald PBX, the PBX specifies the encryption method. The PBX overwrites manual settings.
Page 468 Settings Providers and PBXs Configuring SIPS and Switching It On/Off 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3. Click on the SIP tab. 4.
Page 469: Configuring Nat Traversal
Settings Providers and PBXs Configuring NAT Traversal Switches SIPS on. Switches SIPS off. (No further action is required.) 5. Configure the settings you want: • PBX account: Under Security, tap on Fingerprint for SIPS certificate. Enter the fingerprint in the entry field, and then tap on OK. Note: If you have saved a root certificate for encrypting calls in your PBX, this is uploaded automatically to the telephone.
Page 470 Settings Providers and PBXs Configuring NAT Traversal – Set DNS server – STUN server set up for the provider/PBX, if the Enabled with STUN option has been selected – If the checked option has been selected: the registrar enabled for the provider/PBX 1.
Page 471 Settings Providers and PBXs Configuring NAT Traversal – STUN server set up for the provider/PBX, if the Enabled with STUN option has been selected – If the checked option has been selected: the registrar enabled for the provider/PBX 1. Tap on Apps >...
Page 472: Configuring The Stun Server
Settings Providers and PBXs Configuring the STUN Server Configuring the STUN Server A STUN server provides information on request to subscribers on a private network. This infor- mation includes the IP address and port outside their private network that is viewed as the source of their data.
Page 473 Settings Providers and PBXs Configuring the STUN Server Further steps: – Save your settings before you leave the screen. – Enable the STUN server under SIP NAT traversal/RTP NAT traversal on the provider/PBX configuration screen. Using the Telephone to Configure the STUN Server Requirements: –...
Page 474: Configuring Nat Keep Alive
Settings Providers and PBXs Configuring NAT Keep Alive Configuring NAT Keep Alive The interval for NAT Keep Alive shows how often (in seconds) NAT Keep Alive packets are sent to maintain the NAT mapping in the firewall. You can configure NAT Keep Alive as follows: •...
Page 475: Configuring Codecs
Settings Providers and PBXs Configuring Codecs 3. Under NAT, tap on NAT. 4. Select or clear the NAT keep alive check box. Enables NAT Keep Alive. Disables NAT Keep Alive. (No further action is required.) 5. Tap on NAT keep alive interval (s) and then enter a value in the entry field. Possible entries: to 255: NAT Keep Alive packets are sent every 1 to 255 seconds.
Page 476: Switching Music On Hold On/Off
Settings Providers and PBXs Switching Music On Hold On/Off Using the Configuration Manager to Configure Codecs 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3.
Page 477 • Using the telephone Using the Configuration Manager to Switch Music on Hold On/Off Requirements: – Auerswald profile not selected 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens.
Page 478: Configuring Dtmf Signalling
Settings Providers and PBXs Configuring DTMF Signalling Configuring DTMF Signalling You can configure how DTMF signals are sent to the provider. Do so as follows: • Separately for the provider or PBX • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure DTMF Signalling 1.
Page 479: Configuring The Jitter Buffer
Settings Providers and PBXs Configuring the Jitter Buffer 4. Tap on DTMF signalling. 5. In the DTMF signalling list field, select one of the following options: Outband, with local response in acc. with RFC2833: The telephone uses different channels to transfer DTMF signals and voice data. The DTMF signals are filtered out of the voice data.
Page 480: Configuring Srtp
The connection setup and termination, and also signalling, are encrypted with SIPS. The call data is encrypted with SRTP. Important: If you are using this on an Auerswald PBX, the PBX specifies the encryption method. The PBX overwrites manual settings.
Page 481 Settings Providers and PBXs Configuring SRTP • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure SRTP 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens.
Page 482: Switching The Use Of Exchange Line Numbers On/Off
(e. g. 0 or **). Such PBXs automatically detect whether exchange line access is required or not. Note: This function is currently not available on Auerswald PBXs. If the use of exchange line numbers for an internal subscriber is enabled, rules for internal and external calls, e.
Page 483: Entering Exchange Line Access Numbers
Further steps: – Save your settings before you leave the screen. Using the Telephone to Switch the Use of Exchange Line Numbers On/Off Requirements: – Not operable on Auerswald PBXs – Set type PBX 1. Tap on Apps > Settings >...
Page 484 Settings Providers and PBXs Entering Exchange Line Access Numbers Note: After you dial the exchange line access number, the external dial tone indicates that an external line is free. The external telephone number can then be dialled. You can also request an exchange line from the telephony app. Tap on to display the list of external contacts and dial an external account (public exchange).
Page 485: Entering Keypad Sequences
InterCom OneWay announce- ments. Important: If operated as a system telephone on an Auerswald PBX, the keypad sequences are predefined by the PBX. The PBX overwrites any keypad sequences you have entered manually.
Page 486 Settings Providers and PBXs Entering Keypad Sequences • Separately for the provider or PBX • Using the configuration manager • Using the telephone Using the Configuration Manager to Enter Keypad Sequences 1. Open the Settings > Providers & PBXs screen. 2.
Page 487: Configuring The Evaluation Of Incoming Sip Messages
Settings Providers and PBXs Configuring the Evaluation of Incoming SIP Messages Configuring the Evaluation of Incoming SIP Messages The telephone numbers of incoming VoIP calls listed in the caller list usually need to be converted before they can be used for callbacks. The following options are available here: •...
Page 488 Settings Providers and PBXs Configuring the Evaluation of Incoming SIP Messages The provider/PBX configuration screen opens. 4. Click on the Numbers tab. 5. Select or clear the Internationalise unknown numbers check box under Evaluation of incoming SIP messages. Enables the conversion of the transmitted telephone numbers into a canonical format.
Page 489 Settings Providers and PBXs Configuring the Evaluation of Incoming SIP Messages The designations used for the settings match the designations used in Wireshark. Network Provided Number: Network-verified incoming telephone number: The sequence entered in the invite is searched for the telephone number which can be analysed.
Page 490 Settings Providers and PBXs Configuring the Evaluation of Incoming SIP Messages 10. In the Method of evaluation list field, select the Standard (use From headers as screened number option. 11. Check the settings using incoming exchange line calls e.g. with the mobile phone and display in the caller list (Message key >...
Page 491: Configuring The Presentation Of Subscriber Numbers (Outgoing)
• Manner of number presentation: Range in which the provider expects to receive telephone numbers from the telephone. Important: If you are using an Auerswald PBX, the PBX specifies how subscriber numbers are presented. The PBX overwrites manual settings. You can configure the presentation of subscriber numbers as follows: •...
Page 492 Settings Providers and PBXs Configuring the Presentation of Subscriber Numbers (Outgoing) 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens. 3. Click on the Numbers tab. 4. Under Call transfer (outbound), select one of the following options from the Format of called party number list field: With country code and area code (0044 5306): The called telephone number is sent to the provider along with its entire country code (e.g.
Page 493 Settings Providers and PBXs Configuring the Presentation of Subscriber Numbers (Outgoing) Anonymous: If calling line identity restriction is enabled, the display text "anonymous" is sent to the called telephone number by the provider. User Anonymous: If calling line identity restriction is enabled, the display text "user anonymous"...
Page 494 Settings Providers and PBXs Configuring the Presentation of Subscriber Numbers (Outgoing) 3. Under Number settings, tap on Call transfer (outbound). 4. Tap on Format of called party number. 5. In the Format of called party number list field, select one of the following options: With country code and area code (0044 5306): The called telephone number is sent to the provider along with its entire country code (e.g.
Page 495: Configuring The Network Interface Type
Settings Providers and PBXs Configuring the Network Interface Type Anonymous: If calling line identity restriction is enabled, the display text "anonymous" is sent to the called telephone number by the provider. User Anonymous: If calling line identity restriction is enabled, the display text "user anonymous"...
Page 496 Settings Providers and PBXs Configuring the Network Interface Type • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure the Network Interface Type 1. Open the Settings > Providers & PBXs screen. 2. In the line that contains the provider/PBX, click Configure. The provider/PBX configuration screen opens.
Page 497: Accounts
Settings Accounts Creating an Account Accounts You can create up to 100 accounts with VoIP providers or on PBXs on your telephone. However, before you can get the access data you need to make VoIP calls, you first need to set up accounts with one or more VoIP providers.
Page 498 – Register the account. – Enable use of the account if necessary. – If necessary, enable the use of the telephone as a system telephone on an Auerswald PBX. – If necessary, enable the use of the account as a default account.
Page 499: Deleting An Account
Deleting an Account – Enable use of the account if necessary. – If necessary, enable the use of the telephone as a system telephone on an Auerswald PBX. – If necessary, enable the use of the account as a default account.
Page 500: Registering An Account
Settings Accounts Registering an Account Registering an Account To enable you to use an account you must register with the provider/on the PBX. You can register an account as follows: • Using the telephone Note: If you use the configuration manager to create an account, this account is registered automatically, as soon as you have made a complete and correct set of settings, and left the configuration screen by selecting Save...
Page 501: Enabling/Disabling Use Of An Account
Settings Accounts Enabling/Disabling Use of an Account Enabling/Disabling Use of an Account If the use of the account is enabled, the PBX can use this account for external calls. You can enable or disable the use of an account as follows: •...
Page 502: Entering An Account Name
Settings Accounts Entering an Account Name Entering an Account Name The account's name is used to identify it. You can enter an account name as follows: • Separately for each account • Using the configuration manager • Using the telephone Using the Configuration Manager to Enter an Account Name 1.
Page 503: Selecting A Provider/Pbx
Settings Accounts Selecting a Provider/PBX Selecting a Provider/PBX You can set up accounts with different providers/PBXs and then select them. You can use the telephone or configuration manager to create profiles for providers/PBXs as described below: • Under Settings > Providers & PBXs > New Provider/PBX (see section Settings > Providers &...
Page 504: Enabling/Disabling Use As A System Telephone
– Make further settings. Enabling/Disabling Use as a System Telephone The telephone can be used as a system telephone on no more than one account and so control the following functions in an Auerswald PBX: • External line transfer • Boss/secretary function •...
Page 505 Settings Accounts Enabling/Disabling Use as a System Telephone To operate this as an Auerswald system telephone, you require one of the following Auerswald PBXs: • COMpact 5010 VoIP • COMpact 5020 VoIP • COMpact 5000/R • COMmander 6000/R/RX Important: To support the system telephone, the PBX needs at least the following firmware versions: •...
Page 506 Using the Telephone to Enable/Disable Use as a System Telephone Requirements: – Connection to one of the following Auerswald PBXs: COMpact 4000, COMpact 5010 VoIP, COMpact 5020 VoIP with firmware version 4.2E or higher, COMpact 5000/R with firmware version 6.2A or higher, COMmander 6000/R/RX with firmware version 6.0C or higher 1.
Page 507: Enabling Use As The Default Account
Settings Accounts Enabling Use as the Default Account Enabling Use as the Default Account When you set up the telephone you must specify which account is to be used as the default account. Only one account can be used as a default account. Its use as the default account is disabled as soon as another account becomes the default account.
Page 508: Entering A User Name For The Account
Your VoIP provider will supply you with your user name along with all the other data you require to access your account. If your telephone is connected to an Auerswald PBX, the username entered when configuring the PBX is the same as the telephone's internal telephone number (MSN).
Page 509: Entering A Password For The Account
Your VoIP provider will supply you with your password along with all the other data you require to access your account. If your telephone is connected to an Auerswald PBX, the password you entered when configuring the PBX is the same as the password for the telephone.
Page 510 Settings Accounts Entering a Password for the Account Using the Configuration Manager to Enter a Password for the Account Requirements: – You need to know the password entered in the PBX configuration, or assigned by the VoIP provider 1. Open the Settings > Accounts screen. 2.
Page 511: Entering An Authentication Id
You need this ID to enable you to access the account. However, if your VoIP provider did not issue you with an authentication ID, or if your telephone is connected directly to an Auerswald PBX, simply leave this field empty. You can enter the authentication ID as follows: •...
Page 512: Entering The Country And Local Area Code
Note: The country and area code of this account are replaced by the prefixes stored in the PBX as soon as the use of this telephone as a system telephone on an Auerswald PBX is enabled. You can enter a country code and area code as follows: •...
Page 513 Settings Accounts Entering the Country and Local Area Code 1. Open the Settings > Accounts screen. 2. In the line that contains the required account, click Configure. 3. Under Country and area code, enter the local area code of your PBX site or the VoIP telephone number (with 0) assigned to it by the VoIP provider in the Area code entry field.
Page 514: Configuring The Connection Type
Settings Accounts Configuring the Connection Type Note: You can also enter the country code directly in the Country code field (with 00, and a maximum of six digits). However, this entry is overwritten as soon as you select a different country. Further steps: –...
Page 515: Entering A Ddi Main Number
Settings Accounts Entering a DDI Main Number – Save your settings before you leave the screen. Using the Telephone to Configure the Connection Type 1. Tap on Apps > Settings > Accounts. 2. In the Account overview, tap on the required account. 3.
Page 516: Entering Telephone Numbers
Settings Accounts Entering Telephone Numbers 2. In the line that contains the required account, click Configure. 3. Under Account settings, enter the DDI main telephone number assigned by your VoIP provider. in the DDI main number entry field. e.g. 92 00, without a prefix. Possible entries: Up to 40 digits Numbers...
Page 517 Settings Accounts Entering Telephone Numbers • Using the telephone Using the Configuration Manager to Enter Telephone Numbers 1. Open the Settings > Accounts screen. 2. In the line that contains the required account, click Configure. 3. Click on the Numbers tab. 4.
Page 518 Settings Accounts Entering Telephone Numbers Using the Telephone to Enter Telephone Numbers 1. Tap on Apps > Settings > Accounts. 2. In the Account overview, tap on the required account. 3. Tap on Subscriber numbers. 4. Tap on New number. 5.
Page 519: Creating A Blf Resource List Subscription
The VoIP provider provides the appropriate subscription URI for this purpose. Important: The BLF Resource List Subscription function (BLF according to RFC 4662) is currently not available on Auerswald PBXs. You can create a BLF resource list subscription as follows: • Separately for each account •...
Page 520 Settings Accounts Creating a BLF Resource List Subscription Note: You will receive the subscription URI from your VoIP provider. Its structure is similar to an e-mail address. The user part is the character string before the @ character. Further steps: –...
Page 521: Configuring The Voice Mailbox (Sip Account)
Settings Accounts Configuring the Voice Mailbox (SIP Account) Configuring the Voice Mailbox (SIP Account) To use the voice mailbox functions of a standard VoIP account you must make the settings specified by the VoIP provider. With these settings you can, for example, use the Message Waiting Indication (MWI) to monitor the voice mailbox's status and see the status from the LEDs on the message key.
Page 522 Settings Accounts Configuring the Voice Mailbox (SIP Account) voice mailbox. This telephone number does not have to match the telephone number you use to listen to messages. 7. Tap on Number for fetching voice messages and enter the telephone number for retrieving messages in the entry field.
Page 523 11. Click Save. Using the Telephone to Configure the Voice Mailbox Requirements: – This function is not being used on an Auerswald PBX. – You need to know the VoIP provider's MWI subscription 1. Tap on Apps >...
Page 524 Settings Accounts Configuring the Voice Mailbox (SIP Account) Up to 40 digits Numbers and the characters * and # Note: This telephone number is used to fetch messages, by pressing the message key and, if required, a function key to which the MWI function is assigned.
Page 525: Bluetooth (Only Comfortel 3600 Ip)
Settings Bluetooth (only COMfortel 3600 IP) Switching Bluetooth On/Off and Configuring It Bluetooth (only COMfortel 3600 IP) The wireless Bluetooth technology enables you to connect a keyboard, a headset, or a mobile phone, e.g. for automated call forwarding. Data can also be exchanged between the mobile phone and the telephone via the Bluetooth interface.
Page 526: Configuring And Operating A Function Key For Bluetooth
Settings Bluetooth (only COMfortel 3600 IP) Configuring and Operating a Function Key for Bluetooth – Save your settings before you leave the screen. Using the Telephone to Switch Bluetooth On/Off Requirements: – Bluetooth dongle plugged into the exclusive USB port (see chapter Indroduction to the telephone >...
Page 527 Settings Bluetooth (only COMfortel 3600 IP) Configuring and Operating a Function Key for Bluetooth Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone. 3.
Page 528 Settings Bluetooth (only COMfortel 3600 IP) Configuring and Operating a Function Key for Bluetooth Using the Telephone to Configure a Function Key for Bluetooth 1. Tap on Apps > Function keys. 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 529: Network
Settings Network Switching the DHCP Client On/Off Network A network is a combination of more than one computer and other communication devices. This enables multiple users to access common resources such as files, printers, etc. Switching the DHCP Client On/Off If the DHCP client function has been enabled, the DHCP server automatically assigns the telephone an IP address.
Page 530: Configuring The Telephone's Ip Address Manually
Settings Network Configuring the Telephone's IP Address Manually Configuring the Telephone's IP Address Manually The telephone's IP address is used to uniquely identify that telephone on the network. You can configure the telephone's IP address manually as follows: • Using the configuration manager •...
Page 531: Configuring A Gateway
Settings Network Configuring a Gateway • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure the Subnet Mask Requirements: – switched-off DHCP client 1. Open the Settings > Network > Network screen. 2. Under Network settings, enter the subnet mask in the Subnet mask entry field. Possible entries:.
Page 532: Configuring The Dns Server
Settings Network Configuring the DNS Server • Using the telephone Using the Configuration Manager to Configure a Gateway Requirements: – switched-off DHCP client 1. Open the Settings > Network > Network screen. 2. Under Network settings, enter the gateway's IP address in the Gateway entry field. Possible entries:.
Page 533: Configuring An Http Proxy
Settings Network Configuring an HTTP Proxy Using the Configuration Manager to Configure the DNS Server Requirements: – switched-off DHCP client 1. Open the Settings > Network > Network screen. 2. Under Ethernet settings, enter the IP address of a DNS server in each of the DNS server 1 and DNS server 2 entry fields.
Page 534 Settings Network Configuring an HTTP Proxy You can configure an HTTP proxy as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure an HTTP Proxy 1. Open the Settings > Network > Network screen. 2.
Page 535: Switching Diffserv On/Off
Settings Network Switching DiffServ On/Off Switches the HTTP proxy on. Switches the HTTP proxy off. (No further action is required.) 4. Tap on Proxy hostname and enter the HTTP proxy in the relevant entry field. Possible entries: IP address with a range of 0 to 255 (example: 123.123.123.123) Fully Qualified Domain Name (for example: hostname.domainname) 5.
Page 536: Configuring The Rtp Port
Settings Network Configuring the RTP Port Using the Configuration Manager to Switch the DiffServ Function On/Off Requirements: – Available and enabled support for DiffServ in all active network components 1. Open the Settings > Network > Network screen. 2. Under Settings for VoIP,select or deselect the Quality of Service check box. DiffServ (Differentiated Services).
Page 537 Settings Network Configuring the RTP Port • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure an RTP Port 1. Open the Settings > Network > Network screen. 2. Under Settings for VoIP, enter the port number (RTP port) in the Smallest RTP port entry field.
Page 538: Vlan
Settings Network VLAN VLAN A VLAN (Virtual Local Area Network) is a logical network within a physical network. You can use a VLAN to operate several logical networks in the same physical network, to represent a company's departments within the network in a logical way or to separate traffic streams on the network, e.g.
Page 539: Switching The Vlan On/Off And Configuring It
Settings Network Switching the VLAN On/Off and Configuring It Switching the VLAN On/Off and Configuring It You can switch the VLAN on/off and configure it as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Switch the VLAN On/Off and Configure It Requirements: –...
Page 540: Switching The Vlan Gateway On/Off And Configuring It
Settings Network Switching the VLAN Gateway On/Off and Configuring It 2. Tap on VLAN. 3. Select or clear the VLAN internal port check box. Switches on VLAN on the internal port. Switches off VLAN on the internal port. (No further action is required.) 4.
Page 541 Settings Network Switching the VLAN Gateway On/Off and Configuring It Important: Assign different values to the VLAN-ID internal port and the VLAN-ID external port. Further steps: – Save your settings before you leave the screen. Using the Telephone to Switch the VLAN Gateway On/Off and Configure It Requirements: –...
Page 542: Vpn
Settings Network A VPN (Virtual Private Network) is a private, closed network within an open network, such as the Internet. Data packets are encrypted, and VPN subscribers can be required to authenticate themselves, to ensure that the data packets are transferred between subscribers without being vulnerable to eavesdropping or manipulation.
Page 543: Saving Openvpn Certificates In The Telephone
Settings Network Saving OpenVPN Certificates in the Telephone 3. Select the configuration file (openvpn.cfg) and click Open (this text varies according to which operating system is in use). The path and the file are displayed under Config file. 4. Click Save. 5.
Page 544: Opening The Openvpn Log File
Settings Network Opening the OpenVPN Log File • Using the telephone Using the Configuration Manager to Switch OpenVPN On/Off Requirements: – OpenVPN provided on the network – Set VPN network interface type (can be set in the configuration manager under Settings > Provider &...
Page 545: Deleting The Openvpn Configuration File
Settings Network Deleting the OpenVPN Configuration File You can open the OpenVPN log file as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Open an OpenVPN Log File 1. Open the Settings > Network > VPN screen. 2.
Page 546: Deleting Openvpn Certificates
Settings Network Deleting OpenVPN Certificates Using the Telephone to Delete an OpenVPN Configuration File 1. Tap on Apps > Settings > Network > Network. 2. Tap on VPN. 3. Tap on Delete OpenVPN Configuration File. 4. Tap on OK. Deleting OpenVPN Certificates You delete the OpenVPN certificates that are saved in the telephone.
Page 547: Ip Blacklist And Whitelist As Protection Against Attacks From The Internet
Settings Network IP Blacklist and Whitelist as Protection Against Attacks from the Internet IP Blacklist and Whitelist as Protection Against Attacks from the Internet As soon as the phone is connected to the Internet, it is at risk of being attacked, for example, by DoS (Denial of Service) attacks, or attacks aimed at the internal SIP server, that come via the Internet.
Page 548: Viewing And Deleting Ip Restrictions
Settings Network Viewing and Deleting IP Restrictions • Using the telephone Using the Configuration Manager to Switch the IP Blacklist and Whitelist Functions On/ 1. Open the Settings > Network > Blacklist and whitelist settings screen. 2. Select or clear the Blacklist and whitelist settings check box. Switches the IP blacklist and whitelist on.
Page 549: Configuring An Ip Whitelist
Settings Network Configuring an IP Whitelist Using the Telephone to View and Delete IP Restrictions Requirements: – Enabled blacklist and whitelist settings 1. Tap on Apps > Settings > Network > Network > IP Blacklist. 2. You can delete an IP address from the IP blacklist or move it to the IP whitelist: •...
Page 550 Settings Network Configuring an IP Whitelist Notes: The telephone supports the IPv4 Internet protocol, with a prefix length of 0 to 32 bits. The network prefix provides the net mask for the IP address and specifies how many IP addresses are released in a network range. The larger the network prefix, the fewer the number of IP addresses that are released.
Page 551 Settings Network Configuring an IP Whitelist IP address with a range of 0 to 255 (example: 192.168.0.240) 4. Tap on OK. 5. Tap on Network prefix (CIDR) and enter the network prefix. Possible entries: Network prefix with ranges of 0 to 32 Notes: The telephone supports the IPv4 Internet protocol, with a prefix length of 0 to 32 bits.
Page 552: Sound
Settings Sound Setting the Volume Sound The telephone uses sound to tell you about phone calls, notifications, alarms and selections on the display. You can select the sounds you want, set their volume and also mute specific sounds as required. You can also add other, additional ringtones to the telephone. Setting the Volume You can set the following volume levels on the telephone: •...
Page 553: Setting A Default Ringtone
Settings Sound Setting a Default Ringtone 1. Tap on Apps > Settings > Device > Sound. 2. Under General, tap on Volume. 3. Tap the relevant slider and drag the handle to the required position. 4. Tap on OK. Setting a Default Ringtone You can set a default ringtone as follows: •...
Page 554: Setting A Notification Ringtone
Settings Sound Setting a Notification Ringtone Note: You can add additional ringtones to the telephone. To do this, remove the SD card and use the SD card reader to connect the card to a PC. On the SD card, create a folder called ringtones and copy the ringtone file (*.wav) into that folder.
Page 555: Setting The Headset Microphone Gain
Settings Sound Setting the Headset Microphone Gain Setting the Headset Microphone Gain If required you can set the headset microphone gain and adjust the volume of your voice to suit your call partner. You can set the headset microphone gain as follows: •...
Page 556: Switching Headset Ringing On/Off
Settings Sound Switching Headset Ringing On/Off 1. Tap on Apps > Settings > Device > Sound > More. 2. Tap on Maximum gain handset micro. 3. Tap on the slider and then drag the handle to the required position. 4. Tap on OK. Switching Headset Ringing On/Off If you are using a headset (headset switched on), three types of call signalling are possible: 1.
Page 557: Call Differentiation
Settings Sound Call Differentiation 2. Select or clear the Headset ringing check box. Switches headset ringing on. Switches headset ringing off. Call Differentiation You can use different ringtones to differentiate the incoming calls. These ringtones can be assigned to the different call types, group telephone numbers, account telephone numbers and callers.
Page 558: Setting A Call Type-Dependent Ringtone
Settings Sound Setting a Call Type-Dependent Ringtone 4. The ringtone defined for the InterCom call type 5. The ringtone defined for the internal priority calls call type 6. The ringtone defined for a specific account telephone number, if the telephone number was dialled by the caller 7.
Page 559: Setting A Group-Dependent Ringtone
Settings Sound Setting a Group-Dependent Ringtone 3. Tap on the relevant call type. 4. In the Choose ringtone list field, select the required ringtone. 5. Tap on OK. Setting a Group-Dependent Ringtone You can assign a specific ringtone to each of the different groups. You can assign a group-dependent ringtone as follows: •...
Page 560: Switching The Ringtone On/Off
Settings Sound Switching the Ringtone On/Off Up to 40 digits Numbers and the characters * and # 5. Tap on OK. 6. Tap on Ringtone and select the ringtone you want to use from the list field. 7. Tap on OK. Switching the Ringtone On/Off If the ringtone is switched on, you hear a sound signal when a phone call is received.
Page 561 Settings Sound Configuring and Operating a Function Key for the Ringtone In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: The ringtone is enabled. The ringtone is disabled.
Page 562 Settings Sound Configuring and Operating a Function Key for the Ringtone Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press the key to enable or disable the ringtone, depending on its current state.
Page 563: Switching Silence On User Proximity On/Off (Only Comfortel 3600 Ip)
Settings Sound Switching Silence on User Proximity On/Off (only COMfortel 3600 IP) Up to 64 digits Numbers and characters Note: The key description is used for printing the label and in the display. 6. In the Operation list field, select one of the following options: toggle: Press a key to switch the ringtone on or off, depending on its initial state.
Page 564: Display And Leds
Settings Display and LEDs Setting the Brightness of the Display Display and LEDs You can configure the telephone to suit the needs of the user by setting the display. Setting the Brightness of the Display You can customise the display screen's brightness. COMfortel 3600 IP: If the automatic brightness adjustment function is switched on, the brightness sensor is used to adjust the display lighting to the brightness of the telephone's surroundings.
Page 565: Configuring The Wallpaper
Settings Display and LEDs Configuring the Wallpaper 2. Only COMfortel 3600 IP: Enable or disable the button Auto. If you have disabled the automatic brightness adjustment function, the slider is activ. 3. Tap on the slider and set the required brightness. 4.
Page 566: Idle State (Sleep) And Power Save Mode
The idle state (sleep) can be switched on automatically after a specified waiting time or manually if the user presses a function key. If operated on an Auerswald PBX, the configuration set up in the PBX can be used to switch the idle state (sleep) on and off (time control).
Page 567: Configuring The Power Save Mode
Settings Display and LEDs Configuring the Power Save Mode Not automatically: No idle state (sleep). 15 seconds to 30 minutes: Switches on the idle state (sleep) after the selected time. Further steps: – Save your settings before you leave the screen. Using the Telephone to Set the Idle State (Sleep) 1.
Page 568: Switching Configuration-Dependent Idle State (Sleep) On/Off
Using the Configuration Manager to Configure the Configuration-Dependent Idle State (Sleep) Requirements: – Operation on Auerswald PBX – At least two configurations have been set up in the PBX 1. Open the Settings > Device > Display screen. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 569: Enabling/Disabling Automated Switching Off Of The Display In Power Save Mode
– Save your settings before you leave the screen. Using the Telephone to Configure the Configuration-Dependent Idle State (Sleep) Requirements: – Operation on Auerswald PBX – At least two configurations have been set up in the PBX 1. Tap on Apps >...
Page 570: Configuring And Operating A Function Key For The Idle State (Sleep)
Settings Display and LEDs Configuring and Operating a Function Key for the Idle State (Sleep) Using the Configuration to Switch On/Off Automated Switching Off of the Display in Power Save Mode Requirements: – Idle state (sleep) and power save mode must be set 1.
Page 571 Settings Display and LEDs Configuring and Operating a Function Key for the Idle State (Sleep) You can configure a function key as follows: • Using the configuration manager • Using the telephone Note: The function can only be assigned to a programmable function key that has an LED (not on a touch function key).
Page 572 Settings Display and LEDs Configuring and Operating a Function Key for the Idle State (Sleep) User: The function key can be changed by users, sub-administrators and administrators. Sub-administrator: The function key can only be changed by sub-adminis- trators and administrators. Administrator: The function key can only be changed by administrators.
Page 573: Switching Off The Idle State (Sleep)
Settings Display and LEDs Switching Off the Idle State (Sleep) Switching Off the Idle State (Sleep) Notes: The idle state (sleep) is switched off automatically if, for example, an incoming call is signalled, or if the alarm rings. If the screen lock is set, the idle state is enabled again immediately after the event.
Page 574: Setting The Font Size
Settings Display and LEDs Setting the Font Size • Tap on Colours to display animated colours on the display. Setting the Font Size You can set the font size of the display. Do so as follows: • Using the telephone 1.
Page 575 Settings Display and LEDs Setting the Message Key LED LED signalling on the key: No new entries are present. All the entries in the list have been viewed, but have not yet been deleted. red (blinking) The list contains new entries that have not yet been viewed. LED is switched off.
Page 576: Configuring The Display Led (Only Comfortel 1400 Ip And Comfortel 3600 Ip)
Settings Display and LEDs Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP) Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP) The display LED signal is used to shows the telephone's operational state, missed calls and new messages.
Page 577: Setting The Sensitivity Of The Proximity Sensors (Only Comfortel 3600 Ip)
Settings Display and LEDs Setting the Sensitivity of the Proximity Sensors (only COMfortel 3600 IP) Show alerting and calls: Indicates the status of the call. Show alerting, calls and headset activation: Indicates the status of the call and the headset activation (only COMfortel 3600 IP). Show alerting, calls and new messages: Indicates the status of the call and also new messages.
Page 578: Configuring The Display
Settings Display and LEDs Configuring the Display • Only one star orange: You are currently at the extreme limit of the proximity range. • Both stars orange: You are within the proximity range. 3. Tap on OK. Configuring the Display If the telephone display does not react as you expect when you touch it, you must configure it.
Page 579: Apps
Settings Apps Managing Apps Apps You can manage applications and display details about the applications installed on your telephone and its active services, for example, memory use and the corresponding application modules. You can also stop faulty apps. Managing Apps You can view and manage the apps that are installed on your telephone.
Page 580: Managing Memory Use
Settings Apps Managing Memory Use Managing Memory Use You can view and manage how much "storage" (memory) is being used by applications and active services, for example, you can display detailed information about particular applications, delete applications that are no longer required or move applications that have been installed retrospectively from the telephone's internal memory to an SD card.
Page 581 Settings Apps Managing Memory Use • Clear defaults: Returns an application to its default settings, for example, links a particular file type with the application. Note: You can view more detailed information about an app under Memory, Cache, Launch by default and Permissions. 5.
Page 582: Emergency Numbers
You can configure emergency numbers as follows: • Using the telephone 1. Tap on Apps > Settings > Auerswald > More > Emergency numbers. 2. Tap on the name of an emergency call number. A dialogue with the entries for the emergency call numbers is displayed.
Page 583 Settings Emergency Numbers Configuring Emergency Call Numbers Up to 64 digits Numbers and characters 6. Tap on OK. 7. Tap on Account to use and select an account to which the emergency number is to be assigned (default Undefined). Note: When selecting a telephone number, any account assigned to that number will only be used if you dial a telephone number using the Contacts app.
Page 584: Location
Using the Telephone to Configure the Location 1. Tap on Apps > Settings > Auerswald > More > My Location. 2. To allow apps access to the location data, enable the Access to my location switch. 3. Tap on Latitude and enter the GPS co-ordinates in the entry field. Possible entries: GPS coordinates in decimal places (example: 52.271598)
Page 585 Location Configuring the Location Using the Configuration Manager to Configure the Location 1. Open the Settings > Auerswald > My location screen. 2. Enter the GPS coordinates in the Latitude and Longitude entry fields. Possible entries: GPS coordinates in decimal places (example: 52.271598) Note: You can find out your exact location from the relevant Internet sites or with a GPS receiver or smart phone.
Page 586: Ip Camera
The telephone supports the connection of IP cameras, for example for monitoring and controlling door stations. Note: A fee is charged for activating the IP camera at the Auerswald Upgrade Center (see Service and Maintenance > Extending the Telephone section).
Page 587: Deleting An Ip Camera
Settings IP Camera Deleting an IP Camera Using the Configuration Manager to Configure an IP Camera 1. Open the Settings > Auerswald > IP camera screen. 2. Click on New. The IP camera configuration screen opens. Further steps: – Make further settings on the configuration screen.
Page 588: Entering An Ip Camera Name
• Using the telephone Using the Configuration Manager to Enter a Name for the IP Camera 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the name of the IP camera in the Name entry field. Possible entries:...
Page 589: Configuring The Ip Address Of An Ip Camera
• Using the telephone Using the Configuration Manager to Configure the IP Address of an IP Camera 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the IP address/URL of the IP camera in the IP/URL entry field. Possible entries: IP address with a range of 0 to 255 (example: 192.168.0.240)
Page 590: Switching Full Screen Mode On/Off
• Using the telephone Using the Configuration Manager to Switch Full Screen Mode On and Off 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Select or clear the Fullscreen check box.
Page 591: Configuring Picture Scaling
• Using the telephone Using the Configuration Manager to Configure Picture Scaling 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the picture scaling you want to use in the Picture scaling in % entry field.
Page 592: Switching Picture Centring On/Off
• Using the telephone Using the Configuration Manager to Switch the Picture Centring Function On/Off 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Select or clear the Picture centring check box.
Page 593: Configuring The Image Frequency
• Using the telephone Using the Configuration Manager to Configure the Image Frequency 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. In the Image frequency list field, select the image frequency you want to use.
Page 594: Entering A User Name For The Ip Camera
• Using the telephone Using the Configuration Manager to Enter a User Name for the IP Camera 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the username in the Username entry field. Possible entries:...
Page 595: Entering A Password For The Ip Camera
• Using the telephone Using the Configuration Manager to Enter a Password 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the password in the Password entry field. Possible entries:...
Page 596: Configuring The Ip Camera Control
• Using the telephone Using the Configuration Manager to Switch Increased Security On/Off 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Select or clear the Increased security check box.
Page 597 • Using the telephone Using the Configuration Manager to Configure IP Camera Control 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Enter the required settings in the entry fields under IP camera control: Left: If the user presses the directional pad on the left, the IP camera moves to the left.
Page 598 – Save your settings before you leave the screen. Using the Telephone to Configure IP Camera Control 1. Tap on Apps > Settings > Auerswald > More > IP camera. 2. Tap on the name of the IP camera. 3. Tap on IP camera control.
Page 599: Configuring Motion Detection And Switching It On/Off
• Using the telephone Using the Configuration Manager to Configure Motion Detection and Switch IT On/Off 1. Open the Settings > Auerswald > IP camera screen. 2. In the line containing the required IP camera, click Configure. 3. Select or clear the Motion Detection check box under IP camera Motion Detection.
Page 600: Configuring A Link Between An Ip Camera And A Contact
Settings IP Camera Configuring a Link Between an IP Camera and a Contact 2. Tap on the name of the IP camera. 3. Tap on Motion Detection. 4. Select or clear the Motion Detection check box. Switches motion detection on. Switches motion detection off.
Page 601: Configuring The Function Key For An Ip Camera
Settings IP Camera Configuring the Function Key for an IP Camera 6. Tap on IP camera. 7. In the IP camera list field, select the required IP camera. 8. Only for a link to a door station: Tap on DTMF signal door and enter the DTMF signal for opening the door in the entry field.
Page 602 Settings IP Camera Configuring the Function Key for an IP Camera 2. Only COMfortel 2600/3600 IP: In the Key selection list field, select the key group whose keys you would like to define. Note: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone.
Page 603 Settings IP Camera Configuring the Function Key for an IP Camera Using the Telephone to Configure a Function Key for an IP Camera 1. Tap on Apps > Function keys. 2. Press the function key you want to define. Note: The LEDs of the function keys that are already filled on one level light up yellow.
Page 604: Permissions
If no sub-administrator or administrator is configured on the telephone, users can make all settings and use all functions. When the telephone is operated on an Auerswald PBX, the passwords for administrator and sub-administrator are preset by the PBX. Manual settings will be overwritten by the PBX.
Page 605: Configuring Permissions For Functions
• Using the configuration manager • Using the telephone Using the Configuration Manager to Configure Permissions for Functions 1. Open the Settings > Auerswald > Permissions > Permissions for functions. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 606 – Save your settings before you leave the screen. Using the Telephone to Configure Permissions for Functions 1. Tap on Apps > Settings > Auerswald > More... > Permissions for functions. 2. Tap on the function to be locked. 3. Select one of the following options from the list field: None: No lock, the function is available to users, sub-administrators and administrators.
Page 607: Security
Settings Security Configuring Call Logging and Switching It On/Off Security The security settings enable you to manage configure call logging and set up the screen lock. You can also use them to make a variety of settings for managing the device and the credential storage.
Page 608: Screen Lock
Using the Telephone to Configure Call Logging and Switch It On/Off 1. Tap on Apps > Settings > Auerswald > More > Call log. 2. Under Outgoing call log, select or clear the Log outgoing calls check box. Switches call logging for outgoing calls on.
Page 609: Entering A Password/Pin For The Screen Lock
Settings Security Entering a Password/PIN for the Screen Lock After the screen lock has been switched on, you can still receive incoming calls and initiate emergency calls (only manual dialling of entered emergency numbers). Entering a Password/PIN for the Screen Lock You can enter a password/PIN as follows: •...
Page 610: Configuring The Automatic Screen Lock
Settings Security Configuring the Automatic Screen Lock Configuring the Automatic Screen Lock The set time specifies after which interval the screen lock is switched on when the telephone is in its idle state (sleep). You can configure the automatic screen lock as follows: •...
Page 611: Device Administrators
Settings Security Device Administrators Makes passwords visible during entry. Makes passwords invisible during entry. Device Administrators Device administrators are apps to which you have given this authorisation, e. g. e-mail and calendar apps. Normally, the authorisation is demanded when an account is configured for the app, i.
Page 612 Important: If you install additional apps, the telephone's functionality may be affected, including loss of use. When the Auerswald service team checks the telephone, it is reset to its factory settings. This process removes any previously installed apps and data, so these must then be reinstalled separately.
Page 613: Trusted Credentials
Settings Security Trusted Credentials Permits the installation of apps of unknown origin. Prevents the installation of apps of unknown origin. Trusted Credentials You can grant apps access to the credentials storage of the telephone. Encrypted certificates with the corresponding passwords and other credentials for network connections can be stored in the credentials storage.
Page 614: Deleting Credentials
Settings Security Deleting Credentials 1. Tap on Apps > Settings > Personal > Security > Credential storage > Install from SD card. 2. Tap on the certificate to be installed. Note: Only certificates which are not yet saved on the telephone are displayed.
Page 615: Language And Input
Settings Language and Input Configuring the Language on the Telephone Language and Input You can configure the telephone to suit the particular local language by setting the language for the display and the keyboard. You can also create your own dictionary to make it easier for you to input text on the telephone.
Page 616: Setting Up A Dictionary
Settings Language and Input Setting up a Dictionary Setting up a Dictionary You can set up a dictionary for your telephone. All words which are included in the dictionary are used for following functions under Apps > Settings > Personal > Language &...
Page 617 Settings Language and Input Onscreen Keyboard Settings Note: If no languages have been specified, the language selected for the telephone is used ( Apps > Settings > Personal > Language & input > Language). • Auto-capitalisation: A letter after a full stop "." is automatically written in capitals. •...
Page 618: App Accounts
In order to synchronise Exchange ActiveSync accounts, calendar (Calendar Sync) and contacts (Contacts Sync) need to be unblocked in the Auerswald Upgrade Center for a fee (see Service and Maintenance > Extending the Telephone Functionality).
Page 619: Deleting An Account
Settings App Accounts Deleting an Account 1. Tap on Apps > Settings > App account > Add account. 2. Follow the instructions on the display, depending on the type of account. Further steps: – Make further settings for synchronisation of the account. Deleting an Account You can delete an account and all its messages, contacts or other data from the telephone.
Page 620: Synchronising An Account Manually
Settings App Accounts Synchronising an Account Manually • Using the telephone 1. Tap on Apps > Settings. 2. Under App accounts, tap on the name of the account. The current status of the account is displayed: Account will be synchronised automatically. Account will not be synchronised automatically.
Page 621 Settings App Accounts Synchronising an Account Manually Account will be synchronised automatically. Account will not be synchronised automatically. 3. Tap on the name of the account. 4. Press the Menu key. 5. Tap on Sync now. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 622: Date And Time
Settings Date and Time Setting the Date and Time Manually Date and Time The telephone's status line shows the calendar week, date and time. If the telephone is in its idle state (sleep), the date and time are also displayed on the display. The date and time are needed to log incoming and outgoing calls and to control the telephone functions, e.
Page 623 Settings Date and Time Setting the Date and Time Manually Time using the hh:mm format to 12: Hours ("hh") to 59: Minutes ("mm") 5. If you have deselected the 24-hour format check box, then, in the Time list field, also select the AM option for in the morning, or PM for in the afternoon.
Page 624: Switching Automatic Update Of The Phone Time Over The Network On/Off
Settings Date and Time Switching Automatic Update of the Phone Time over the Network On/Off Switching Automatic Update of the Phone Time over the Network On/Off If you have input a time server (NTP server) address and enabled the automatic time update function, the telephone accesses the exact time from the Internet.
Page 625: Configuring The Time Zone
Settings Date and Time Configuring the Time Zone Configuring the Time Zone You should set the current time zone to ensure that all the data on the telephone that has a time stamp, such a s calendar entries or e-mails, is displayed with the correct time. Note: If you change the time zone, the time stamp used for data on the telephone is modified to suit the new time zone.
Page 626: Configuring The Date Format
Settings Date and Time Configuring the Date Format • Using the configuration manager • Using the telephone Using the Configuration Manager to Switch 24-hour Format On/Off 1. Open the Settings > System > Date & Time screen. 2. Select or clear the Use 24-hour format check box. Switches 24-hour format on.
Page 627 Settings Date and Time Configuring the Date Format • Using the configuration manager • Using the telephone Using the Configuration Manager to Configure the Date Format 1. Open the Settings > System > Date & Time screen. 2. In the Date format list field, select the date format you want to use. Further steps: –...
Page 628: Telephone Information
Settings Telephone Information Displaying Telephone Information Telephone Information If required you can display detailed information about your telephone: • Legal information (Open Source licenses) • Hardware (power supply, serial number, MAC address, upgrades) • Availability (call forwarding, answering machine, voice mailbox) •...
Page 629: Service And Maintenance
Service and Maintenance Service and Maintenance This chapter describes functions that are useful for servicing. They include functions for deleting, saving and restoring data, either if a disruption occurs, or when the telephone or the PBX is replaced. Topics – Backup and Reset (page 630) –...
Page 630: Backup And Reset
Service and Maintenance Backup and Reset Creating a Backup Backup and Reset During a data backup, a backup file is created that contains the configuration and other data for the telephone. If necessary, the backup file can be restored to the telephone. Resetting the telephone to the factory settings will delete all data on the telephone.
Page 631: Saving A Backup To The Telephone
Service and Maintenance Backup and Reset Saving a Backup to the Telephone – COMfortel 1400/2600 IP: SD card inserted into slot 1. Tap on Apps > Settings > Personal > Backup & reset. 2. Tap on Create backup. The Create backup dialogue opens. 3.
Page 632: Resetting To Factory Settings
Service and Maintenance Backup and Reset Resetting to Factory Settings Using the Telephone to Save a Backup in the Telephone Requirements: – SD card inserted into slot – A backup file, saved on the SD card 1. Tap on Apps > Settings >...
Page 633 Service and Maintenance Backup and Reset Resetting to Factory Settings 4. Click Delete. The telephone is shut down and then restarted. This can take some time. Note: All your personal data and downloaded apps are deleted. You cannot undo this action. Further steps: - Put the telephone into operation (see Setup Guide).
Page 634: Update And Provisioning
Following that the firmware is updated. Note: You will find further information about the provisioning process on the Internet (see www.auerswald.de/service under Developer.) Update and Provisioning Variants There are several different ways to perform an update or provisioning. These vary as follows: Manual update If a manual update is performed, a firmware file (*.rom) is loaded into the telephone from the...
Page 635: Triggering A Manual Update
Apps > Settings > System > About phone or, in the configuration manager, click on the Auerswald logo with the left- hand mouse button. 1. Open the Settings > System > Update & provisioning > Update screen. 2. Under Manual update, click Search.
Page 636 To get information about the firmware version that is currently saved in the telephone, select Apps > Settings > System > About phone or, in the configuration manager, click on the Auerswald logo with the left- hand mouse button. 1. Tap on Apps > Settings > System >...
Page 637: Configuring The Schedule For Updates And Provisioning
– After a firmware update you usually require a new version of the instructions. You will find up- to-date instructions on the Internet (see www.auerswald.de/service). – In order to use the new features after the telephone's firmware has been updated, you often may need to update the PBX firmware (see PBX operation instructions).
Page 638: Switching Automatic Provisioning On/Off
Service and Maintenance Update and Provisioning Switching Automatic Provisioning On/Off Time using the format hh:mm to 24: Hours ("hh") to 59: Minutes ("mm") 3. Under Schedule, select or clear the check box for the planned weekdays. Switches on automatic update and provisioning for this weekday. Switches off automatic update and provisioning for this weekday.
Page 639 Service and Maintenance Update and Provisioning Switching Automatic Provisioning On/Off You can switch automatic provisioning of configuration data on or off as follows: • Using the configuration manager • Using the telephone Using the Configuration Manager to Switch Automatic Provisioning On/Off Requirements: –...
Page 640: Switching Provisioning With Dhcp Data On/Off
Service and Maintenance Update and Provisioning Switching Provisioning with DHCP Data On/Off 1. Tap on Apps > Settings > System > Update & provisioning. 2. Select or clear the Automatic provisioning check box under Automatic provi- sioning. Switches on automatic provisioning. Switches off automatic provisioning.
Page 641: Switching Provisioning Via Redirect Server On/Off
Switching Provisioning via Redirect Server On/Off If provisioning via redirect server is switched on, the telephone receives the IP address of the provisioning server from the Auerswald redirect server. You switch provisioning via redirect server on and off as follows: •...
Page 642: Entering The Address Of The Provisioning Server
Service and Maintenance Update and Provisioning Entering the Address of the Provisioning Server Entering the Address of the Provisioning Server If automatic provisioning of the configuration data is not carried out via DHCP data or via a redirection server, you must enter the address of the provisioning server. You can enter the address of the provisioning server as follows: •...
Page 643: Triggering A Provisioning Test
Further steps: – After a firmware update you usually require a new version of the instructions. You will find up- to-date instructions on the Internet (see www.auerswald.de/service). COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 644: Entering The Address Of The Update Server
2. In the Update server URL entry field, under Automatic Update, enter the address of the update server. Possible entries: IP address with a range of 0 to 255 (example: 103.103.103.103) URL (example: www.auerswald-update.uk) Further steps: – Save your settings before you leave the screen.
Page 645: Configuring Automatic Update Via The Update Server
Service and Maintenance Update and Provisioning Configuring Automatic Update via the Update Server Configuring Automatic Update via the Update Server When performing an automatic update the system checks whether a new firmware update is available on the update server, at the set point in time. If an update is available, the new firmware is loaded into the telephone if the automatic installation of updates is selected.
Page 646 – After a firmware update you usually require a new version of the instructions. You will find up- to-date instructions on the Internet (see www.auerswald.de). – In order to use the new features after the telephone's firmware has been updated, you often may need to update the PBX firmware (see PBX operation instructions).
Page 647: Triggering An Update Test
Service and Maintenance Update and Provisioning Triggering an Update Test – In order to use the new features after the telephone's firmware has been updated, you often may need to update the PBX firmware (see PBX operation instructions). Triggering an Update Test If you have entered the address of an update server, you can check the update settings and the functioning of the server by performing an update.
Page 648 – After a firmware update you usually require a new version of the instructions. You will find up- to-date instructions on the Internet (see www.auerswald.de/service. – In order to use the new features after the telephone's firmware has been updated, you often may need to update the PBX firmware (see PBX operation instructions).
Page 649: Restoring Previous Firmware
Apps > Settings > System > About phone or, in the configuration manager, click on the Auerswald logo with the left- hand mouse button. To restore the previous firmware, proceed as follows. 1. Remove the telephone from the power supply, by detaching the PoE cable.
Page 650: Configuration Via Sip Messages
SIP messages and configure a configuration server in the whitelist for configuration via SIP messages. Note: You will find further information about configuration via SIP messages on the Internet (see www.auerswald.de/service under Developer.) Switching Configuration via SIP Messages On/Off You can switch configuration via SIP messages on and off as follows: •...
Page 651: Configuring A Whitelist For Configuration Via Sip Messages
Service and Maintenance Update and Provisioning Configuring a Whitelist for Configuration via SIP Messages • Using the telephone Using the Configuration Manager to Switch Configuration via SIP Messages On/Off 1. Open the Settings > System > Update & provisioning > Provisioning screen. 2.
Page 652 Service and Maintenance Update and Provisioning Configuring a Whitelist for Configuration via SIP Messages Using the Configuration Manager to Configure a Whitelist for Configuration via SIP Messages Requirements: – Configuration via SIP messages enabled under Settings > System > Update & provi- sioning >...
Page 653: Storage (Sd Card Memory)
Service and Maintenance Storage (SD Card Memory) Removing and Mounting an SD card Storage (SD Card Memory) The telephone can be fitted with an SD card on which additional multimedia files and downloads from apps can be saved. The amount of storage (memory) available is displayed under Apps >...
Page 654 Service and Maintenance Storage (SD Card Memory) Formatting an SD card Note: While the inserted SD card is being formatted with the compatible file system, all the data present on it is deleted. You can format an SD card as follows: •...
Page 655: Shutting Down And Restarting The Telephone
Service and Maintenance Shutting Down and Restarting the Telephone Formatting an SD card Shutting Down and Restarting the Telephone The telephone can be switched to an idle state (sleep). It can also be restarted when required. You can shut down and restart the telephone as follows: •...
Page 656: Extending The Telephone Functionality
Extending the Telephone Functionality The telephone can be extended by adding the functions listed below. However, a fee is charged for their activation at the Auerswald Upgrade Center. • Answering machine function COMfortel Voicemail (for COMfortel 2600/3600 IP included in the scope of delivery) •...
Page 657 – User account in the Upgrade Center – PC with existing Internet connection 1. Open the Settings > Auerswald > Activation screen. 2. Under UNLOCK CODE, click Buying in the Upgrade Center. The Upgrade Center opens in another window. The Other Device-S/N entry field is automatically filled with your telephone's serial number.
Page 658 – User account in the Upgrade Center – You need to know the serial number of the telephone – PC with existing Internet connection 1. Go to the Auerswald Upgrade Center in the Internet (see www.auerswald.de/upgra- decenter). COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 659 • Proceed to the TOB: Before you place your first order and, after every update to the general terms of business (Terms and Conditions), you must accept Auerswald & Co KG's Terms and Conditions. • Proceed to customer data 11. Follow these additional instructions.
Page 660: Activating Extra Functions
Using the Configuration Manager to Activate Extra Functions Requirements: – Activation code purchased from the Upgrade Center 1. Open the Settings > Auerswald > Activation screen. A list of the possible functional extensions with their activation status (activated/not activated) is displayed.
Page 661 Service and Maintenance Extending the Telephone Functionality Activating Extra Functions The function is activated and its status changes. COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 662: Service Data
Service and Maintenance Service Data Creating a Service Data Backup Service Data If the telephone fails to operate correctly, you can record this behaviour in a number of logs. These can then be sent to the technical departments (Service, Development) so that the cause of the fault can be investigated.
Page 663 If you want to provide the recorded data to your specialist dealer or to Auerswald for the purpose of error analysis, you have to ensure that the applicable legal requirements are met. You can log the network data stream as follows: •...
Page 664: Index
Index Index account ............................. 618 account name ..........................502 adding ............................618 authorization ID ..........................511 BLF resource list subscription ....................519 connection type ......................... 514 country prefix ..........................512 creating ............................497 DDI main number ........................515 default account .......................... 507 deleting ..........................
Page 665 Index Android version ..........................628 announcement (InterCom) ......................196 announcement before answering function key ..........................265 more detailed information ......................264 types ............................264 announcement before answering for group ................264 on/off ............................264 announcements ........................371, 441 default announcement (answering machine) ................
Page 666 Index answering machine activating ............................ 656 answering machine list ......................362 answering machine list, opening ..................... 362 attaching of incoming messages as files, on/off ..............332 basic settings ..........................297 call acceptance .......................... 307 call acceptance readiness ....................... 302 call acceptance rules ........................
Page 667 Index standard announcement, language ..................371 switching an announcement on or off ..................376 switching readiness on/off ....................... 302 test e-mail, sending ........................335 uploading an announcement ................... 372, 373 voice memo ..........................378 voice memo, listening to ......................379 voice memo, recording ......................
Page 668 Index ..............................60 access to credentials storage ....................613 adding ............................50 app shop ............................65 browser ............................65 calculator ............................70 calendar ............................70 calendar sync ..........................65 clock .............................. 70 configuring ..........................579 contact ............................70 contacts sync ..........................
Page 669 Index application (app) ..........................60 assignment touch function key ........................51 attacks on the SIP server (protection) ..................547 automatic bandwidth amplification ....................159 function key ..........................160 on/off ............................159 automatic word correction ......................616 availability information ..........................628 Back key .............................
Page 670 Index calibration ............................578 call ..............................103 accepting ............................92 anonymous ..........................230 caller, putting on hold ........................93 call-waiting call, accepting ......................95 call-waiting call, forwarding ......................95 external, accepting (pick-up) ....................219 finishing ............................104 forwarding ............................ 93 hands-free calling ........................116 hands-free calling, off...
Page 671 Index call forwarding (call deflection) ......................93 call forwarding for subscribers in PBX function key ..........................245 on/off ............................244 call forwarding, external telephone number function key ..........................250 on/off ............................249 call log ..........................49, 121, 138 call logging, on/off ........................
Page 672 Index call, initiating ............................97 from the answering machine list ..................... 366 from the call log ......................... 139 from the caller list ........................142 from the contacts ........................124 from the redial list ........................136 from the voice mailbox message list ..................
Page 673 Index configuration functions ............................. 144 via SIP messages ........................650 via SIP messages, on/off ......................650 configuration manager ........................73 appearance ..........................81 entry fields ............................ 77 language ............................81 legibility ............................81 list fields ............................77 logging out ............................ 77 navigation .............................
Page 674 Index connections ............................46 contact ..........................50, 121, 122 creating ............................124 default telephone number ......................122 deleting ............................127 display options ........................... 132 displaying ........................... 122 editing ............................126 exporting ............................. 135 Favourites ..........................131 forwarding call to answering machine ..................
Page 675 Index date ..............................622 date format ..........................626 setting manually ........................622 Declaration of conformity, see "Warranty terms, information service" leaflet default account ..........................507 Delete key ............................43 deleting ............................... 79 ..............................51 device ..............................36 device administrator .........................611 DHCP client, on/off ..........................
Page 676 Index directional pad ........................... 43 display ............................44, 564 all apps ............................50 brightness ........................... 564 browser ............................50 call log ............................49 configuring ..........................578 contact ............................50 display LED, configuring ......................576 display profile ..........................574 figure ............................. 44 font size ............................
Page 677 Index door function ............................ 270 function key ..........................272 performing ..........................270 DoS attacks (protection) ......................... 547 DTMF signalling ..........................478 e-mail ............................383, 388 account ..........................383, 384 deleting ............................388 forwarding ..........................388 internationalisation ........................346 language template ........................
Page 678 Index entry field ............................58 Environment, see "Warranty terms, information service" leaflet environmental tips ..........................34 Exchange ActiveSync account configuring ..........................386 creating ............................384 synchronisation, activating ....................... 656 exchange line access number ....................... 483 exchange line access, transferring ....................145 exchange line numbers use, on/off ..........................
Page 679 Index faxbox archive, deleting messages ..................... 451 firmware version ..........................628 follow-me ............................171 function key ..........................172 on/off ............................171 COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 680 Index function key ............................40 announcement before answering ................... 265 answering machine list ......................367 answering machine, call acceptance rule ................313 answering machine, forwarding by e-mail ................335 answering machine, readiness ....................303 automatic bandwidth amplification ..................160 Bluetooth ............................
Page 681 Index speed dialling ..........................289 subscriber call forwarding ......................238 targeted exchange line access ....................176 telephone line ..........................259 voice mailbox, automatic operation ..................401 voice mailbox, message forwarding ..................415 voice mailbox, message list ..................... 437 voice mailbox, notification by e-mail ..................
Page 682 Index group state function key ..........................188 logging on/off ..........................180 hands-free calling ..........................116 InterCom ............................. 196 headset automatic call acceptance ....................... 191 call, making ..........................119 function key ..........................192 microphone gain, setting ......................555 operation, on/off ........................191 ringing, on/off ..........................
Page 683 Index help topics ............................77 Home key ............................43 home screen ............................49 adding an app ..........................50 ..............................49 app, deleting ..........................51 app, moving ..........................51 display elements ......................... 49 Favourites bar ..........................49 overview ............................44 touch function key ........................
Page 684 Index InterCom speaker phone ....................... 196 function key ..........................202 performing ..........................201 process ............................201 IP address configuring ..........................530 IP blacklist ............................547 on/off ............................547 IP camera ............................586 activating ............................ 656 configuring motion detection & switching on/off ..............
Page 685 Index keypad ..............................40 keypad sequence ..........................485 alarm confirmation ........................485 InterCom OneWay ........................485 InterCom speaker phone ......................485 pick-up ............................485 keys ..............................36 Back key ............................43 contact/telephone book key ....................... 41 Delete key ............................ 43 directional pad ..........................
Page 686 Index language template configuring ..........................347 e-mail ............................346 exporting ............................. 349 importing ............................. 348 language, configuring ....................... 350 logo, importing ........................... 350 reading ............................346 display ............................36 display LED, configuring ......................576 keys ............................... 36 loudspeaker key .......................... 40 message key ..........................
Page 687 Index logging out of a group ........................180 loudspeaker key ..........................40 loudspeaker listening ........................118 macro function key ..........................214 process ............................213 macro function ..........................213 mail ............................383, 388 main menu ............................42 managing running services ......................579 menu ..............................
Page 688 Index music on hold on/off ............................476 provider ............................476 muting ............................... 104 keep alive, configuring ......................474 traversal, configuring ........................ 469 navigation configuration manager ........................ 77 directional pad ..........................43 help ............................... 85 network ............................. 529 data stream ..........................662 interface type ..........................
Page 689 Index outbound proxy ..........................461 outgoing call ............................97 overview connections ..........................46 display ............................44 home screen ..........................44 sockets ............................46 underside ............................46 password visible ............................610 ..............................453 codecs ............................475 creating ............................454 deleting ............................455 domain ............................
Page 690 Index pinout headset socket ..........................29 playback, automatic ........................297 Plus key .............................. 41 power dialling ........................... 224 cancelling ........................... 225 initiating ............................224 process ............................224 power save mode ..........................566 automatic ............................ 567 configuration-dependent ......................568 display, off ..........................
Page 691 Index provider ............................. 453 codecs ............................475 creating ............................454 deleting ............................455 domain ............................458 DTMF signalling ........................478 evaluation of incoming SIP messages ................... 487 jitter buffer ..........................479 music on hold ..........................476 name ............................456 NAT Keep Alive .........................
Page 692 Index query call, ending ..........................106 query key ............................41 quick remote access number ......................355 readiness ............................302 readiness answering machine on/off ............................302 readiness fax box on/off ............................404 readiness voice mailbox on/off ............................404 receiver microphone gain, setting ......................
Page 693 Index reset ..............................630 resetting to factory settings ......................632 restarting (telephone) ........................655 ringtone ............................. 552 function key ..........................560 on/off ............................560 silence on user proximity ......................563 port, configuring ......................... 536 safety information ..........................22 scope of delivery ..........................
Page 694 Index security ............................. 607 selection field ............................. 58 sensitivity of the proximity sensors ....................577 service data ............................662 backup, creating ........................662 Service, see "Warranty terms, information service" leaflet setting up dictionary ............................ 616 settings ............................. 452 access via menu .........................
Page 695 Index sleep ..............................566 configuration-dependent ......................568 configuring ..........................566 ..............................573 slider ..............................58 sockets ..............................46 sorting entries ............................79 table entries ..........................79 sound ..............................552 adding more ringtones to the telephone ................553 call differentiation ........................557 call type-dependent ringtone, setting ..................
Page 696 Index storage (memory), managing use ....................580 storage (SD card memory) ......................653 STUN server configuring ..........................472 subnet mask configuring ..........................530 subscriber call forwarding function key ..........................238 on/off ............................236 subscriber, changing (transferring) ....................107 suppressing number presentation ........................
Page 697 Index targeted exchange line access ...................... 175 function key ..........................176 initiating ............................175 technical data ............................. 26 telephone basic knowledge .......................... 35 entry field ............................58 information ..........................628 ..............................655 operating instructions ......................... 56 restarting ............................ 655 selection field ..........................
Page 698 Index telephony app ............................ 61 buttons ............................62 objects ............................61 symbol ............................62 toolbar ............................62 text input simplifying (dictionary) ......................616 time ..............................622 24-hour format, using ....................... 625 setting manually ........................622 summertime and wintertime ....................622 time zone ..........................
Page 699 Index user dictionary ..........................616 vCard ............................127, 135 VLAN ..............................538 gateway, configuring and switching on/off ................540 operating modes ........................538 switching on/off and configuring ....................539 voice mail function language file ..........................372 COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015...
Page 700 Index voice mailbox ........................... 395 announcements ......................... 441 archive ............................450 archive, deleting messages ..................... 451 archive, moving a message ..................... 450 archive, opening ........................450 automatic operation ........................400 automatic operation, on ......................400 automatic playback ........................396 basic settings ..........................
Page 701 Index VoIP Internet Service Provider (ISP) ....................453 ..............................542 OpenVPN certificate, deleting ....................546 OpenVPN certificate, saving in telephone ................543 OpenVPN configuration file, deleting ..................545 OpenVPN configuration file, saving in telephone ..............542 OpenVPN log file, opening ......................

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Auerswald COMfortel 1400 IP Operation Manual

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