Jam 2-Sided; Jam Inside - Brother HL-L8350CDW User Manual

Troubleshooting
Error message
Cover is Open
DIMM Error
Drum End Soon
Drum !
Drum Stop

Jam 2-sided

Jam Inside

Jam MP Tray
Jam Rear
Jam Tray 1
Jam Tray 2
Limit Exceeded
Log Access Error
No Belt Unit
Cause
The front cover is not closed
completely.
The fuser cover is not closed
completely.
 The DIMM is not installed
correctly.
 The DIMM is broken.
The DIMM does not meet the

required specifications.
The drum unit is near the end of its
life.
The corona wire on the drum unit
needs to be cleaned.
The drum unit is not installed
correctly.
It is time to replace the drum unit.
The paper is jammed underneath
the paper tray or the fuser unit.
The paper is jammed inside the
machine.
The paper is jammed in the
multi-purpose tray of the machine.
The paper is jammed in the back of
the machine.
The paper is jammed in the paper
tray of the machine.
The print limit set in Secure
Function Lock was reached.
The machine could not access the
print log file in the server.
The belt unit is not installed
correctly.
Action
Close the front cover of the machine.
Close the fuser cover located inside the back cover of
the machine.
 Turn off the machine and unplug the power cord.
Remove the DIMM. (See Installing extra memory
on page 116.)
 Confirm that the DIMM meets the required
specifications. (For details, see SO-DIMM types
on page 115.)
 Reinstall the DIMM correctly. Wait a few seconds. Plug
in the power cord, and then turn the machine on again.
 If this error message appears again, replace the
DIMM with a new one. (See Installing extra
memory on page 116.)
Order a new drum unit now so a replacement drum
unit will be available when the LCD displays
Replace Drum (see Drum End Soon on page 128).
Clean all four corona wires inside the drum unit by
sliding the blue tabs (see Cleaning the corona wires
on page 154).
Remove the drum unit, remove the toner cartridges from
the drum unit, and put the toner cartridges back into the
drum unit. Reinstall the drum unit in the machine.
Replace the drum unit (see Replacing the drum unit
on page 128).
See Paper is jammed underneath the Paper Tray
on page 178.
See Paper is jammed inside the machine
on page 184.
See Paper is jammed in the multi-purpose tray
on page 176.
See Paper is jammed at the back of the machine
on page 181.
See Paper is jammed in Paper Tray 1 or Tray 2
on page 176.
Contact your administrator to check your Secure
Function Lock settings.
Contact your administrator to check the Store Print
Log to Network settings.
(For detailed information, see the Network User's
Guide.)
Reinstall the belt unit (see the steps in Replacing the
belt unit on page 135).
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