Page 1 Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User's Guide thoroughly before you use the machine. Please visit http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
Page 2 Network User's Guide This Guide provides useful information about wired For USA: and wireless network settings and security settings HTML file / Brother Solutions Center using the Brother machine. You can also find at http://solutions.brother.com/ supported protocol information for your machine and For Other Countries: detailed troubleshooting tips.
Page 3: Using The Documentation
Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Page 4: Accessing Brother Utilities (Windows)
® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® ® ® ® (Windows XP, Windows Vista , Windows 7, Windows Server 2003, Windows Server 2008 and ®...
Page 5: Table Of Contents
Table of Contents Printing Methods About this Machine ............................1 Front view and Back view........................1 Acceptable paper and other print media....................2 Recommended paper and print media ....................2 Paper type and size..........................2 Handling and using special paper .......................4 Unprintable area when printing from a computer ................7 Loading paper............................8 Loading paper and print media......................8 Loading paper in the standard paper tray and the optional lower tray ..........8...
Page 6 General Information Control panel ............................85 Control panel overview ........................85 LED indications..........................87 Machine status messages .........................87 Settings table.............................88 Entering Text for Wireless Settings .......................103 Printing Secure documents........................104 Secure documents...........................104 How to print Secure documents ......................104 Security features............................105 Setting Lock.............................105 Secure Function Lock 3.0........................106 IPSec ...............................107 Ecology features ............................108 Toner Save ............................108...
Page 7 Checking the Serial Number......................200 Default settings..........................200 Appendix Machine specifications...........................202 General............................202 Print media ............................204 Printer ..............................205 Interface............................205 Network (LAN) ..........................206 Direct Print feature...........................206 Computer requirements........................207 Important information for choosing your paper................208 Supplies............................209 Important information for the toner cartridge life................210 Brother numbers ............................212 Index...
Page 8: Printing Methods
6 Paper tray 7 Face-down output tray 8 Multi-purpose tray (MP tray) 9 Back cover (Face-up output tray when open) 10 AC power connector 11 USB connector 12 10BASE-T/100BASE-TX port NOTE Most of the illustrations in this User's Guide show the HL-L8350CDW.
Page 9: Acceptable Paper And Other Print Media
Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or glossy paper (see Print media on page 204).
Page 10 Printing Methods Paper Tray Capacity Paper size Paper types No. of sheets Paper Tray Plain Paper, Thin Paper and up to 250 sheets Letter, A4, Legal, B5 (JIS), (Tray 1) Recycled Paper Executive, A5, 20 lb (80 g/m A5 (Long Edge), A6, Folio Multi-purpose Tray Width: 3.0 to 8.5 in.
Page 11: Handling And Using Special Paper
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Page 12 Printing Methods Envelopes Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Page 13 • with each side folded as shown in the figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels Most labels can be used with your machine.
Page 14: Unprintable Area When Printing From A Computer
Printing Methods Unprintable area when printing from a computer The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)
Page 15: Loading Paper
Printing Methods Loading paper Loading paper and print media The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray. When you load paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the ...
Page 16 Printing Methods While pressing the blue paper-guide release levers (1), slide the paper guides to fit the size of paper you are loading in the tray. Make sure that the guides are firmly in the slots. Fan the stack of paper well to avoid paper jams and misfeeds.
Page 17 Printing Methods Load paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1).  Over filling the paper tray will cause paper jams.  The side to be printed on is face down. ...
Page 18 Printing Methods Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists:  Paper Size Letter Legal Executive JIS B5 Folio A5 Long Edge For the acceptable paper sizes, see Paper type and size on page 2.
Page 19: Loading Paper In The Multi-Purpose Tray (Mp Tray)
Printing Methods Loading paper in the multi-purpose tray (MP tray) You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets of plain paper in the MP tray. Use this tray to print on thick paper, bond paper, labels, envelopes or glossy paper.
Page 20 Printing Methods Load paper in the MP tray, making sure: The paper stays under the maximum paper tab (1).   The paper's leading edge (top of paper) is positioned between the arrows (2).  The side to be printed on must be face up with the leading edge in first. ...
Page 21 Printing Methods Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists:  Paper Size Letter Legal Executive A5 Long Edge JIS B5 3 x 5 Folio...
Page 22 Printing Methods Printing on thick paper, labels and envelopes from the MP tray When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on thick paper, labels, or envelopes.
Page 23 Printing Methods Open the MP tray and lower it gently. Pull out the MP tray support (1) and unfold the flap (2). Load paper, labels, or envelopes in the MP tray, making sure:  The number of envelopes in the MP tray does not exceed three. ...
Page 24 Printing Methods Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists:  Paper Size For printing thick paper or labels Letter Legal Executive...
Page 25 Printing Methods  Media Type For printing thick paper Thick Paper Thicker Paper For printing labels Label For printing envelopes Envelopes Env. Thin Env. Thick  Paper Source MP Tray For other settings, see Chapter 2: Driver and Software. NOTE •...
Page 26 Printing Methods (For printing envelopes only) When you have finished printing, reset the two gray levers that you pulled down in step b back to their original positions. Close the back cover (face-up output tray).
Page 27: 2-Sided Printing
Printing Methods 2-sided printing The supplied printer drivers all enable 2-sided printing. Guidelines for printing on both sides of the paper  If the paper is thin, it may wrinkle.  If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper.
Page 28: Automatic 2-Sided Printing
Printing Methods Automatic 2-sided printing If you are using the Macintosh Printer Driver, see 2-sided Printing on page 75. ® Automatic 2-sided printing using the Windows printer driver Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists: ...
Page 29 Printing Methods ® Automatic 2-sided printing using the BR-Script printer driver for Windows Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists: ...
Page 30: Manual 2-Sided Printing
Printing Methods Manual 2-sided printing ® The BR-Script printer driver for Windows does not support manual 2-sided printing. If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 75. ® Manual 2-sided printing using the Windows printer driver Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software).
Page 31: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage
Printing Methods Printing from a USB flash drive or digital camera supporting mass storage With the Direct Print feature, you do not need a computer for printing. You can print by just plugging your USB flash drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Page 32: Creating A Prn File For Direct Printing
From the menu bar of an application, click File, then Print. Choose Brother HL-XXXX Printer (1) and check the Print to file box (2). Click Print. Choose the folder you want to save the file to and type the file name if prompted.
Page 33: Printing Directly From The Usb Flash Drive Or Digital Camera Supporting Mass Storage
Printing Methods Printing directly from the USB flash drive or digital camera supporting mass storage NOTE • Make sure your digital camera is turned on. • Your digital camera must be switched from PictBridge mode to mass storage mode. Connect your USB flash drive or digital camera to the USB direct interface (1) on the front of the machine. The LCD displays the Checking Device message.
Page 34: Paper Size
Printing Methods Press a or b ( + or -) to choose the folder name or file name you want to print. If you have selected the folder name, press OK. Press a or b ( + or -) to choose the file name, and then press OK.
Page 35 Printing Methods Press OK or Go to start printing. IMPORTANT • To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface. • DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing.
Page 36: Driver And Software
 CUPS printer driver For more information and to download the printer driver for Linux, please visit your model page at http://solutions.brother.com/ or use the link on the CD-ROM we have supplied. Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.
Page 37: Printing A Document
From your application, choose the Print command. If other printer drivers are installed on your computer, choose Brother HL-XXXX series (where XXXX is your model name) as your printer driver from the Print or Print Settings menu in your software application, and then click OK or Print to begin printing.
Page 38: Printer Driver Settings
Driver and Software Printer driver settings You can change the following printer settings when printing from your computer: BR-Script printer Macintosh Printer BR-Script printer ® Windows printer driver for Driver driver for driver Macintosh ® Windows Paper Size Orientation Copies Media Type Print Quality Document Type...
Page 39: Windows
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select Printer properties (Properties), and Brother HL-XXXX series if needed. The printer properties dialog box appears.
Page 40: Features In The Windows Printer Driver
• To access the printer driver settings, see Accessing the printer driver settings on page 32. • For HL-L8350CDWT users, please read HL-L8350CDW as HL-L8350CDWT. Basic tab Change the Page Layout settings by clicking the illustration on the left side of the Basic tab.
Page 41 Driver and Software Paper Size From the drop-down list choose the Paper Size you are using. Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) Landscape (Horizontal) Copies Click a or b to enter the number of copies to be printed. ...
Page 42: Print Quality
Driver and Software NOTE • When using ordinary plain paper 16 to 28 lb (60 to 105 g/m ) choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper.
Page 43: Settings Dialog Box
Driver and Software NOTE • The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background as color. If you know that your document is black and white and you want to conserve color toner, select Mono mode.
Page 44 Driver and Software  Import... To adjust the print configuration of a particular image, click Settings. When you have finished adjusting the image parameters, such as brightness and contrast, import those settings as a print configuration file. Use the Export... option to create a print configuration file from the current settings. ...
Page 45 Driver and Software 2-sided / Booklet To print a booklet or do 2-sided printing, use this option.  None Disable 2-sided printing.  2-sided / 2-sided (Manual) To do 2-sided printing, use these options. • 2-sided The machine prints on both sides of the paper automatically. •...
Page 46 Driver and Software  Booklet / Booklet (Manual) Use this option to print a document in booklet format using 2-sided printing; it will arrange the document according to the correct page number and allow you to fold at the center of the print output without having to change the order of the page numbers.
Page 47: Print Preview
Driver and Software Paper Source You can choose Auto Select, Tray1, Tray2, or MP Tray and specify separate trays for printing the first page and for printing from the second page onward. Available if the optional tray is installed. Tray 2 is standard on HL-L8350CDWT. Print Preview Preview a document before it is printed.
Page 48: Advanced Tab
Driver and Software Advanced tab Change the tab settings by clicking the following settings:  (1) Scaling  (2) Reverse Print (3) Use Watermark  (4) Header-Footer Print   (5) Toner Save Mode  (6) Secure Print  (7) Administrator ...
Page 49: Watermark Settings
Driver and Software Use Watermark Add a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use an image file that you have created. Check Use Watermark, and then click the Settings... button. Watermark Settings ...
Page 50 Driver and Software  Edit Watermark Click the Add button to add the watermark settings, and then choose Use Text or Use Image File in Watermark Style. • Title Type an appropriate title for the watermark. • Text Type your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose Color..
Page 51 Driver and Software Header-Footer Print When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the computer login user name or the text you typed. Click Settings to customize. ...
Page 52 Driver and Software Secure Print Secure documents are documents that are password-protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
Page 53: User Authentication
Driver and Software Administrator Administrators have the authority to limit access to settings such as scaling and watermark.  Password Type the password in this box. NOTE Click Set Password... to change the password.  Copies Lock Select this check box to lock the Copies selection in the Basic tab to prevent users from printing multiple copies.
Page 54: Color Calibration
Driver and Software Other Print Options You can set the following in Printer Function:  Color Calibration  Sleep Time  Improve Print Output  Skip Blank Page  Print Text in Black  Print Archive Color Calibration The output density of each color may vary depending on the temperature and humidity of the machine's environment.
Page 55 Driver and Software Sleep Time When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory;...
Page 56 Driver and Software Skip Blank Page If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing. NOTE This option does not work with the following options: • Use Watermark • Header-Footer Print • N in 1 and 1 in NxN Pages in Multiple Page •...
Page 57: Print Profiles Tab
Driver and Software Print Profiles tab Print Profiles are editable presets designed to give you quick access to frequently used printing configurations.  (1) Print profile list box  (2) Delete Profile  (3) Always show Print Profiles tab first ...
Page 58 Driver and Software Delete Profile Click Delete Profile to display the Delete Profile dialog box. You can delete any of the profiles you have added. Choose your profile from the print profile list box. Click Delete. The selected profile will be deleted.
Page 59: Device Settings Tab
Driver and Software Device Settings tab NOTE To access the Device Settings tab, see Accessing the printer driver settings on page 32. You can define the paper size for each paper tray and auto detect the serial number in the Device Settings tab as follows.
Page 60: Support
Click Support... in the Printing Preferences dialog box.  (1) Brother Solutions Center Click this button to visit the Brother Solutions Center website (http://solutions.brother.com/) for information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
Page 61 Driver and Software  (2) Genuine Supplies website Click this button to visit our website for genuine Brother supplies. (3) Brother CreativeCenter  Click this button to visit our website for free online solutions for business and home users. ...
Page 62: Br-Script 3 Printer Driver Features (Postscript 3™ Language Emulation)
7. The screens on your computer may vary depending on your operating system. Printing Preferences NOTE To access the Printing Preferences dialog box, click Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.  Layout tab Change the layout by choosing the settings for Orientation, Print on Both Sides (2-sided), Page Order and Pages Per Sheet.
Page 63 Driver and Software • Pages Per Sheet Click Pages Per Sheet to reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Click Booklet to print a document in the booklet style. •...
Page 64 Driver and Software MP Tray Select this option to pull paper from the multi-purpose tray. The paper size in the multi-purpose tray must match the size defined in the printer driver. Available if the optional tray is installed. Tray 2 is standard on HL-L8350CDWT. •...
Page 65: Advanced Options
Driver and Software Advanced options Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. Choose the Paper Size and Copy Count (1).  Paper Size From the drop-down list choose the size of paper you are using. ...
Page 66 Driver and Software Change settings by choosing a setting in the Printer Features list (3):  Print Quality Choose one of the following print quality settings: • Normal (600 x 600 dpi) 600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds.
Page 67 Driver and Software  Toner Save Mode Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images. ...
Page 68 Driver and Software  Color Mode The following options are available in Color Matching mode: • Normal This is the Default color mode. • Vivid The color of all elements are adjusted to become a more vivid color. • None ...
Page 69 Driver and Software Ports tab To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.
Page 70: Uninstalling The Printer Driver
® ® ® (Windows XP, Windows Vista and Windows Click the Start button, point to All Programs, Brother, and then to your machine name. Click UnInstall. Follow the instructions on the screen. ® (Windows Click (Brother Utilities). Brother Utilities screen appears.
Page 71: Status Monitor
XP, Windows Vista and Windows Click Start > All Programs > Brother > Brother Utilities. The Brother Utilities screen appears. Click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar.
Page 72: Troubleshooting
FAQs on your model page for instructions. Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies. NOTE The automatic firmware update is active when the status monitor feature is enabled.
Page 73: Macintosh
Select the Paper Size, Orientation and Scale. From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where XXXX is your model name.) is chosen in the Format For pop-up menu. Select the settings for Paper...
Page 74 Driver and Software From an application such as TextEdit, click File, then Print to start printing. For more page setup options, click the Show Details button. NOTE Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets pop-up menu.
Page 75: Choosing Printing Options
Driver and Software Choosing printing options To control special printing features, choose Print Settings from the Print dialog box. For more information about the available options, see the following descriptions: Cover Page You can choose the following cover page settings: ...
Page 76 Driver and Software Layout  Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper.  Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. ...
Page 77 Driver and Software Secure Print  Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
Page 78 Driver and Software Print Settings Choose your settings in the Print Settings list:  Media Type Select one of the following media types: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes •...
Page 79 Driver and Software  Print Quality Choose one of the following print quality settings: • Normal 600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds. • Fine 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since the print data is much larger than in Normal mode, processing time, data transfer time, and printing time will be longer.
Page 80 Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear.  Toner Save Mode Conserve toner use with this feature. When you select the Toner Save Mode check box, print appears lighter.
Page 81: Color Settings
Driver and Software  Sleep Time When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be reset to the specific time set at the factory;...
Page 82 Driver and Software 2-sided Printing  Automatic 2–sided Printing Select Layout. Choose Long-Edge binding or Short-Edge binding in Two-Sided.  Manual 2–sided Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 Tray 2, or blank side face up in the MP tray).
Page 83: Features In The Br-Script3 Printer Driver (Postscript 3™ Language Emulation)
Driver and Software ® Features in the BR-Script3 printer driver (PostScript 3™ language emulation) This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 66 for Page Setup, Cover Page, Paper Source and Layout.
Page 84: Printer Features
Driver and Software Printer Features Feature Sets: General 1  Print Quality Select one of the following resolutions from the Print Quality pop-up menu: • Normal 600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds.
Page 85 Driver and Software  Toner Save Mode When you select the Toner Save Mode check box, print appears lighter. The default setting is Off (unchecked). NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images. Sleep Time [Min.] ...
Page 86 Driver and Software Feature Sets: General 2  Improve Gray Color You can improve the image of a shaded area.  Enhance Black Printing If a black graphic does not print correctly, choose this setting.  Halftone Screen Lock This lock stops other applications from modifying the Halftone settings. The Default setting is On (checked).
Page 87 Driver and Software Secure Print Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
Page 88: Removing The Printer Driver
Driver and Software Removing the printer driver Log on as an ‘Administrator’. From the Apple menu, choose System Preferences. Click Print & Scan or Printers & Scanners , then select the printer you want to remove and remove it by clicking the - button. Click Delete Printer.
Page 89: Status Monitor
The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based Management utility. Check the device status by following these steps to Launch the Brother Status Monitor: ...
Page 90 Status Monitor icon in the dock. Quitting the window Click Brother Status Monitor in the menu bar, and then select Quit Status Monitor from the pop-up menu. Web Based Management (Network Connection only) Access the Web Based Management System by clicking the machine icon on the Status Monitor screen. A standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer Protocol).
Page 91: Software
Driver and Software Software Software for networks For information about network utility software, see the Network User's Guide.
Page 92: General Information
This machine has one Liquid Crystal Display (LCD), eight buttons and two Light Emitting Diodes (LEDs) on the control panel. The LCD is a 16 character two-line display. Control panel overview The illustration is based on HL-L8350CDW. 1 LCD The LCD displays messages to help you set up and use your machine.
Page 93 General Information Power On/Off You can turn the machine on and off. Press to turn the machine on. Press and hold down to turn the machine off. The LCD displays Shutting Down and stays on for a few seconds before going off. 3 Menu Buttons: a or b ( + or -) Press a or b ( + or -) to scroll through the menus and options.
Page 94: Led Indications
General Information LED indications The LEDs are lights that show the machine's status. Data LED (Green) LED indication Meaning Data is in the machine's memory. Blinking The machine is receiving or processing data. There is no remaining data in the memory. Error LED (Orange) LED indication Meaning...
Page 95: Settings Table
General Information Settings table How to access the menu mode Press any Menu buttons (a, b, OK or Back) to take the machine offline. Scroll through each menu level by pressing a or b ( + or -) for the direction you want. Press OK when the option you want appears on the LCD.
Page 96 Print Settings Print NetSetting - Prints the Network Configuration Report. The WLAN Report shows the wireless Print WLANReport LAN connectivity diagnosis. (HL-L8350CDW and HL-L8350CDWT) Prints the test page. Test Print Prints the demonstration sheet. Demo Print Prints the drum dot check sheet.
Page 97: Drum Unit
General Information Machine Info. (continued) Submenu 1 Submenu 2 Menu Options Descriptions Selections Displays the remaining life for each toner Parts Life Toner Life Black(BK) cartridge. Cyan(C) For example, if the remaining life for the Magenta(M) - black toner cartridge is 20%, the LCD Yellow(Y) displays the following: BK oonnnnnnnn...
Page 98 General Information Paper Tray Submenu Options Descriptions Auto* / MP Only / Tray1 Only / Select the tray that will be used. Tray Use Tray2 Only (Without Tray2 installed) When Auto is chosen in Tray Use, the machine Priority MP>T1* / T1>MP chooses the order in which it uses the paper trays that contain paper of the same size.
Page 99: General Setup
General Information General Setup Submenu Menu Selections Options Descriptions English* / Français... Select the LCD language for your Local Language country. On / Off* Increases the page yield of the toner Ecology Toner Save cartridge. 0 / 1 / 2 / 3* / 4 / 5 / ... Min Set the time to return to Power Save Sleep Time mode.
Page 100 General Information Print Menu Submenu Menu Selections Options Descriptions Auto* / HP LaserJet / Chooses the emulation mode you Emulation use. BR-Script 3 On* / Off Select this setting if you want the Auto Continue machine to clear paper size errors. Auto* / Color / Mono Sets the output color.
Page 101 General Information Print Menu (continued) Submenu Menu Selections Options Descriptions PC-8* / PC-8 D/N / ... Sets the symbol set or the character HP LaserJet Symbol Set set. (Continued) Prints the code table. Table Print If Change Emulation appears on the LCD, select Auto or HP LaserJet in Emulation of the Print Menu (...
Page 102 CAPT Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colors and photos appear clearer and more accurate. Print speed will be slower. The factory settings are shown in Bold with an asterisk.
Page 103: Wired Status
General Information Network for HL-L8250CDN Submenu 1 Submenu 2 Menu Selections Options Descriptions Auto* / Static / RARP / Chooses the IP method TCP/IP Boot Method BOOTP / DHCP that best suits your needs. Enter the IP address. IP Address ###.###.###.### (000.000.000.000)* Enter the Subnet mask.
Page 104 General Information Network for HL-L8350CDW and HL-L8350CDWT Submenu 1 Submenu 2 Menu Selections Options Descriptions Auto* / Static / RARP / Chooses the IP method Wired LAN TCP/IP Boot Method BOOTP / DHCP that best suits your (HL-L8350CDW needs. Enter the IP address.
Page 105 General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Auto* / Static / RARP / Chooses the IP method WLAN TCP/IP Boot Method BOOTP / DHCP that best suits your needs. Enter the IP address.
Page 106 General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Active(11n) / Displays wireless WLAN WLAN Status Status Active(11b) / Ethernet link status. (Continued) (Appears only when Active(11g) / Wired WLAN Enable is On...
Page 107 General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions You can see the device Wi-Fi Direct Device Info. Device Name name of your machine. (Continued) Displays SSID of Group SSID Owner. When the machine is not...
Page 108: Color Correction
General Information Network for HL-L8350CDW and HL-L8350CDWT (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Network Reset Restores all network settings of the internal print server to the factory settings. The factory settings are shown in Bold with an asterisk.
Page 109 General Information Direct Print Submenu Options Descriptions A4 / Letter* / JIS B5 / B5 / A5 / A5 L / Set the paper size when printing directly from Paper Size A6 / Executive / Legal / Folio / 3X5 / the USB flash drive.
Page 110: Entering Text For Wireless Settings
General Information Entering Text for Wireless Settings Hold down or repeatedly press a or b ( + or -) to select from the following characters: 0123456789 abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ (space) !"#$%&'() *+,-./:;<=>?@[]^_ Press OK to confirm the current character, and then enter the next character. Press the Back key to delete the characters you have entered.
Page 111: Printing Secure Documents
General Information Printing Secure documents Secure documents Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must enter the password at the control panel of the machine.
Page 112: Security Features
Make a careful note of your password. If you forget it, you must reset the passwords stored in the machine. Please call your administrator or Brother Customer Service. While Setting Lock is On, you cannot change the following settings without the password: ...
Page 113: Secure Function Lock 3.0
Color Print  Page Limit Print and Color Print include print jobs via Google Cloud Print and Brother iPrint&Scan. Available for Print and USB Direct Print. NOTE • Make a careful note of your password. If you forget it, you must reset the password stored in the machine.
Page 114: Ipsec
General Information IPSec IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer. Because the data is encrypted at the network layer, applications that use a higher-level protocol use IPsec even if the user is not aware of its use.
Page 115: Ecology Features
General Information Ecology features Toner Save Save toner by using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Press a or b ( + or -) to choose General Setup. Press OK. Press a or b ( + or -) to choose Ecology.
Page 116: Auto Power Off
General Information Auto Power Off If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode. To start printing, press on the control panel, and then send the print job. You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode, by following these steps: Press a or b ( + or -) to choose General Setup.
Page 117: Quiet Mode Feature
General Information Quiet mode feature The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off Press a or b ( + or -) to choose General Setup. Press OK. Press a or b ( + or -) to choose Ecology.
Page 118: Color Correction
General Information Color Correction The output density and print position for each color may vary depending on the machine's environment, such as temperature and humidity. Color Calibration Calibration helps you improve the color density. NOTE ® • If you are using the Windows printer driver, the driver will get the calibration data automatically if both the Use Calibration Data and Get Device Data Automatically check boxes are selected.
Page 119: Color Registration
General Information Color Registration Registration helps you improve the print position for each color. Press a or b ( + or -) to choose Color Correction. Press OK. Press a or b ( + or -) to choose Registration. Press OK. Press a to choose Yes.
Page 120: Options
Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. SO-DIMM memory Lower tray LT-320CL See Lower tray (LT-320CL) on page 114. See SO-DIMM on page 115. HL-L8350CDWT is equipped with the lower tray as standard equipment.
Page 121: Lower Tray (Lt-320Cl)
Options Lower tray (LT-320CL) One optional lower tray (Tray 2) can be installed on HL-L8250CDN and HL-L8350CDW , and the lower tray can hold up to 500 sheets of 20 lb (80 g/m ) paper. When the optional lower tray is installed, the machine can hold up to 800 sheets of plain 20 lb (80 g/m ) paper.
Page 122: So-Dimm
Capacity: 256 MB Height: 1.18 in. (30.0mm) DRAM type: DDR2 SDRAM NOTE • There might be some SO-DIMMs that will not work with the machine. • For more information, call the dealer you bought the machine from or Brother Customer Service.
Page 123: Installing Extra Memory
Options Installing extra memory Turn off the machine’s power switch. Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet. NOTE Always unplug the power cord from the AC power outlet before installing or removing the SO-DIMM. Remove the plastic (1) and then the metal (2) SO-DIMM covers.
Page 124 Options Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it locks into place (2). Put the metal (2) and then the plastic (1) SO-DIMM covers back on. Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.
Page 125: Routine Maintenance
You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate parts.
Page 126 Routine Maintenance The following messages appear on the LCD in Ready mode. These messages provide advanced warnings to replace supplies before they reach their end of life. To avoid any inconvenience, you may want to buy spare supplies before the machine stops printing. LCD messages Supply to get Approximate life...
Page 127 (1 page per job) Waste toner box See page 141 WT-320CL Replace WT Box 50,000 pages Fuser unit Call Brother Customer Service for a Replace Fuser 100,000 pages replacement fuser unit. Paper feeding kit Call Brother Customer Service for a Replace PF KitMP 50,000 pages replacement PF kit MP.
Page 128 • Visit to http://www.brother.com/original/index.html for instructions about how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.
Page 129: Replacing The Toner Cartridges
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we recommend using only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, contact your local Brother retailer or Brother Customer Service.
Page 130 Routine Maintenance Replacing the toner cartridges Make sure that the machine is turned on. Press the front cover release button and pull open the front cover. Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Page 131 Routine Maintenance Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. •...
Page 132 • Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies to the Brother collection program. If you choose not to return your used supply, please discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Page 133 • If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
Page 134 Routine Maintenance Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
Page 135: Replacing The Drum Unit
• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Page 136 Routine Maintenance Replacing the drum unit IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 148).
Page 137 Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. IMPORTANT •...
Page 138 Routine Maintenance Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. •...
Page 139 • Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies to the Brother collection program. If you choose not to return your used supply, please discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Page 140 Routine Maintenance Make sure the blue lock lever (1) is in the release position as shown in the illustration. Gently slide the drum unit into the machine until it stops at the blue lock lever. Turn the blue lock lever (1) clockwise to the lock position.
Page 141 Routine Maintenance Push the drum unit in until it stops. Close the front cover of the machine. Resetting the drum counter When you replace a drum unit with a new one, you must reset the drum counter by completing the following steps: Press a while holding down Go on the machine's control panel to display Reset Menu.
Page 142: Replacing The Belt Unit
Routine Maintenance Replacing the belt unit Order No. BU-320CL A new belt unit can print approximately 50,000 pages (5 pages per job), or 20,000 pages (1 page per job) Letter or A4 size single-sided pages. Belt unit life is approximate and may vary by type of use. Belt End Soon Belt End Soon If the LCD displays Belt End Soon, it means the belt unit is near the end of its life.
Page 143 Routine Maintenance Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Page 144 Routine Maintenance IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Page 145 Routine Maintenance Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Unpack the new belt unit and install it in the machine.
Page 146 Routine Maintenance Make sure the blue lock lever (1) is in the release position as shown in the illustration. Gently slide the drum unit into the machine until it stops at the blue lock lever. Turn the blue lock lever (1) clockwise to the lock position.
Page 147: Resetting The Belt Counter
Routine Maintenance Push the drum unit in until it stops. Close the front cover of the machine. Resetting the belt counter When you replace the belt unit with a new one, you must reset the belt unit counter by completing the following steps: Press a while holding down Go on the machine's control panel.
Page 148: Replacing The Waste Toner Box
Routine Maintenance Replacing the waste toner box Order No. WT-320CL The life of a waste toner box is approximately 50,000 pages. Letter or A4 size single-sided pages. Waste toner box life is approximate and may vary by type of use. WT Box End Soon WT Box End Soon If the LCD displays WT Box End Soon, it means the waste toner box is near the end of its life.
Page 149 Routine Maintenance Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Page 150 Routine Maintenance IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Page 151 Routine Maintenance Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Remove the two pieces of orange packing material and discard them.
Page 152 Routine Maintenance Hold the blue handle of the waste toner box and remove the waste toner box from the machine. IMPORTANT DO NOT reuse the waste toner box. WARNING • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. •...
Page 153 Routine Maintenance Unpack the new waste toner box and install it in the machine using the blue handle. Make sure the waste toner box is level and fits firmly into place. Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. Make sure the blue lock lever (1) is in the release position as shown in the illustration.
Page 154 Routine Maintenance Gently slide the drum unit into the machine until it stops at the blue lock lever. Turn the blue lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.
Page 155: Cleaning And Checking The Machine
Routine Maintenance Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry, soft, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, soft, lint-free cloth.
Page 156 Routine Maintenance Pull the paper tray completely out of the machine. If paper is loaded in the paper tray, remove it. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, soft, lint-free cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine.
Page 157: Cleaning The Inside Of The Machine
Routine Maintenance Cleaning the inside of the machine Press and hold down to turn the machine off. Press the front cover release button and pull open the front cover. Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Page 158 Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. IMPORTANT •...
Page 159 Routine Maintenance Wipe the four scanner windows (1) with a dry, soft, lint-free cloth. Make sure the blue lock lever (1) is in the release position as shown in the illustration. Gently slide the drum unit into the machine until it stops at the blue lock lever.
Page 160 Routine Maintenance Turn the blue lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine. Turn on the power switch.
Page 161: Cleaning The Corona Wires
Routine Maintenance Cleaning the corona wires If you have print quality problems, clean the corona wires as follows: Make sure that the machine is turned on. Press the front cover release button and pull open the front cover. Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Page 162 Routine Maintenance Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT • We recommend placing the toner cartridges on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
Page 163 Routine Maintenance Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
Page 164: Cleaning The Drum Unit
Routine Maintenance Cleaning the drum unit If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Follow the steps below to solve the problem: Make sure the machine is in Ready mode.
Page 165 Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. IMPORTANT •...
Page 166 Routine Maintenance Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Page 167 Routine Maintenance Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the cyan drum. Turn the drum unit gear and the edge of the drum unit toward you using both hands while looking at the surface of the suspected area.
Page 168 Routine Maintenance When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off. IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit until you hear it lock into place.
Page 169 Routine Maintenance Make sure the blue lock lever (1) is in the release position as shown in the illustration. Gently slide the drum unit into the machine until it stops at the blue lock lever. Turn the blue lock lever (1) clockwise to the lock position.
Page 170 Routine Maintenance Push the drum unit in until it stops. Close the front cover of the machine. Turn on the power switch.
Page 171: Cleaning The Paper Pick-Up Roller
Routine Maintenance Cleaning the paper pick-up roller Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. Press and hold down to turn the machine off. Pull the paper tray completely out of the machine. If paper is loaded in the paper tray, remove it.
Page 172: Replacing Periodic Maintenance Parts
50,000 pages for PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Please call Brother Customer Service or a Brother Authorized Service Center when the following messages appear on the LCD: LCD message Description Replace the fuser unit.
Page 173: Packing And Shipping The Machine
For HL-L8350CDWT users, pack the lower tray and the machine separately into each original packing box, and then pack them both into the largest original box. Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridges and drum unit inside the machine when you pack and ship it.
Page 174 Routine Maintenance Put the packing material (1) into the carton.
Page 175 FRONT NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, toner cartridges, belt unit, waste toner box and printed materials, to use with your ‘Exchange’ machine.
Page 176 Routine Maintenance Put the AC power cord in the original carton as shown in the illustration. Close the carton and tape it shut. <If you have a Lower Tray> Pack the lower tray as shown in the illustration.
Page 177: Troubleshooting
If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. You can solve most problems yourself. Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals.
Page 178: Error And Maintenance Messages
The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/.
Page 179: Jam 2-Sided
Troubleshooting Error message Cause Action The front cover is not closed Close the front cover of the machine. Cover is Open completely. The fuser cover is not closed Close the fuser cover located inside the back cover of completely. the machine. ...
Page 180 Add more memory. (see Installing extra memory on page 116.) The machine has a mechanical Print Unable ## Press and hold down to turn the machine off. problem. Wait a few seconds, then turn it on again. If the problem continues, call Brother Customer Service.
Page 181 To replace the Fuser Unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service/ It is time to replace the laser unit. Call Brother Customer Service or a Brother Replace Laser Authorized Service Center to replace the laser unit.
Page 182 Troubleshooting Error message Cause Action It is time to replace the waste toner Replace the waste toner box (see Replacing the Replace WT Box box. waste toner box on page 141). The temperature of the fuser unit Turn the machine off, wait a few seconds, and then Self-Diagnostic does not rise to a specified turn it on again.
Page 183: Paper Jams
Troubleshooting Paper jams When you are adding new paper, always remove all the paper from the paper tray and straighten the stack. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Page 184 Troubleshooting For Jam Tray 2: Use both hands to slowly pull out the jammed paper. NOTE Pulling the jammed paper downward allows you to remove the paper more easily. Make sure that the paper is below the maximum paper mark ( ) in the paper tray.
Page 185 Troubleshooting Paper is jammed underneath the Paper Tray If the LCD displays Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Pull the paper tray completely out of the machine. Make sure that the jammed paper does not remain inside the machine.
Page 186 Troubleshooting If paper is not caught inside the machine, check underneath the paper tray. If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Page 187 Troubleshooting Use both hands to pull out the jammed paper slowly. Close the back cover until it locks in the closed position. Put the paper tray back in the machine.
Page 188 Troubleshooting Paper is jammed at the back of the machine If the LCD displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
Page 189 Troubleshooting Pull the blue tabs at the left and right sides toward you to release the fuser cover (1). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs (2) down. Use both hands to gently pull the jammed paper out of the fuser unit.
Page 190 Troubleshooting Close the fuser cover (1). NOTE If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. Close the back cover.
Page 191 Troubleshooting Paper is jammed inside the machine If the LCD displays Jam Inside, follow these steps: Press the front cover release button and pull open the front cover. Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Page 192 Troubleshooting Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. IMPORTANT •...
Page 193 Troubleshooting Pull out the jammed paper slowly. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Make sure the blue lock lever (1) is in the release position as shown in the illustration.
Page 194 Troubleshooting Gently slide the drum unit into the machine until it stops at the blue lock lever. Turn the blue lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine. NOTE If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer when it is turned back on.
Page 195: If You Are Having Difficulty With Your Machine
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit http://solutions.brother.com/.
Page 196 Troubleshooting Printing difficulties (continued) Difficulties Suggestions No printout. Check that the machine is not in Power Off mode. (Continued) If the machine is in Power Off mode, press on the control panel, and then re- send the print job. (See Auto Power Off on page 109.) The machine is not printing or Press Cancel.
Page 197 (Windows be installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it, and then install the Brother software.
Page 198 XP, Windows Vista , Windows Server ® ® 2003,Windows Server 2008 and Windows Server 2008 R2: Right-click the Brother HL-XXXX BR-Script3 icon and select Printer properties (Properties), and Brother HL-XXXX BR-Script3 if needed. ® ® ® For Windows 8, Windows Server...
Page 199: Improving The Print Quality
NOTE Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications (see Acceptable paper and other print media on page 2).
Page 200 Replace the toner cartridge that matches the color of the streak or band  (see Replacing the toner cartridges on page 123). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
Page 201 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Install a new drum unit (see Replacing the drum unit on page 128).
Page 202 (see Replacing the toner cartridges on page 123). To identify the color of the 1.2 in. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. toner cartridge, visit http://solutions.brother.com/ to view our FAQs and ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. (30 mm) troubleshooting tips.
Page 203 Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 123). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Install a new drum unit (see Replacing the drum unit on page 128).
Page 204 Identify the color causing the problem and put in a new toner cartridge  (see Replacing the toner cartridges on page 122). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
Page 205 Troubleshooting Examples of poor print quality Recommendation  Make sure you lift up the two gray levers inside the back cover until they stop in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure that the media type setting in the printer driver matches the type ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 206 Troubleshooting Examples of poor print quality Recommendation  Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes. See Loading paper in the multi-purpose tray (MP tray) on page 12. NOTE When you have finished printing, open the back cover and reset the two gray levers back to their original positions (1) by lifting them up until they stop.
Page 207: Machine Information
Troubleshooting Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. Press a or b ( + or -) to choose Machine Info.. Press OK. Press a or b ( + or -) to choose Serial No.. Press OK. Default settings The machine has three levels of default settings;...
Page 208 Troubleshooting Settings Reset This operation will reset all the machine's settings back to the defaults that were set at the factory. Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. Press a or b ( + or -) to choose Reset Menu.
Page 209: A Appendix
Appendix Machine specifications General Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity Standard 128 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB 16 characters 2 lines LCD (liquid crystal display)
Page 210 Appendix Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Noise Level Sound Pressure Printing m = 53.5 dB (A) m = 55.0 dB (A) Ready m = 27.9 dB (A) m = 27.3 dB (A) Printing m = 51.1 dB (A) Lp m = 50.6 dB (A) Lp m = 50.8 dB (A)
Page 211: Print Media
Appendix Print media Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper Paper Input (Standard) Paper Size Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m...
Page 212: Printer
Appendix Printer Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Automatic 2-sided Print Emulation ® PCL6, BR-Script3 (PostScript 3™) 600  600 dpi Resolution 2400dpi (2400  600) quality Single side Monochrome Up to 30 ppm (Letter size) Up to 32 ppm (Letter size)
Page 213: Network (Lan)
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (For Windows users) If you want more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. Direct Print feature...
Page 214: Computer Requirements
Printing ® 80 MB Intel Processor Operating OS X v10.8.x System OS X v10.9.x Third party USB ports are not supported. For the latest driver updates, visit http://solutions.brother.com/. All trademarks, brand and product names are property of their respective companies.
Page 215: Important Information For Choosing Your Paper
Appendix Important information for choosing your paper The information in this section will help you choose paper to use with this machine. NOTE If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper Make sure that the paper is appropriate for the machine.
Page 216: Supplies
Appendix Supplies Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Order No. Toner Inbox Black Approx. 2,500 pages Letter or A4 page Cartridge Cyan, Approx. 1,500 pages Letter or A4 page Magenta, Yellow Standard Black TN-331BK Approx. 2,500 pages Letter or A4 page Cyan, TN-331C, Approx.
Page 217: Important Information For The Toner Cartridge Life
The upper limit is set above the number of dots or rotations that would be required for the cartridge to perform consistently with its advertised page yield (for more information on page yield, please visit http://www.brother.com/pageyield). This function is intended to reduce the risk of poor print quality and damage to the machine.
Page 218 Appendix Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count. Color Correction The number of developer roller rotations that are counted may not only be for normal operations such as printing, but also for machine adjustments, such as Color Calibration and Color Registration.
Page 219: Brother Numbers
FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
Page 220 Customer Experience Team 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437), or visit http://www.brother-usa.com/service/. Service center locations (Canada only) For the location of a Brother authorized service center, visit www.brother.ca/support Internet addresses Brother Global Web Site: http://www.brother.com/...
Page 221 Appendix Ordering supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supply you need and have a Visa, MasterCard, Discover, or American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
Page 222: Index
Apple Macintosh ..........29 Auto Power Off ............109 Interface ..............205 Back button ............... 86 Jam 2-sided ............178 Brother Numbers (USA/Canada) ... 212 Jam Inside ............... 184 BR-Script3 ............55 Jam MP Tray ............176 Buttons ..............85 Jam Rear ..............181 Jam Tray 1 ..............
Page 223 Index Packing and shipping the machine ......166 TCP/IP ............96 Paper ..............2 Thick paper ............... 15 loading ...............8 Toner cartridge ..........122 recommended ............2 Toner cartridge life ..........210 size ................2 Troubleshooting ..........170 tray capacity ............. 3 error messages on LCD ........171 type ................

This manual is also suitable for:

Hl-l8350cdwt Hl-l8250cdn

Brother HL-L8350CDW User Manual

1 Printing Methods

2 Sided Printing

Driver and Software

3 General Information

4 Options

5 Routine Maintenance

6 Troubleshooting

A Appendix

Index

Quick Links

Troubleshooting

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Summary of Contents for Brother HL-L8350CDW

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Table of Contents