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9
Chapter 9
TROUBLESHOOTING AND
MAINTENANCE
Problems related to general use of the machine, the copy function, and software
setup are explained here. Be sure to check the problem carefully before calling for
service, as many problems can be solved by the user.
If you are unable to solve the problem, turn off the main switch, unplug the power
cord from the outlet, and contact your dealer.
DISPLAY MESSAGES
When the following indicators light up or blink on the operation panel or the following
alphanumeric codes appear in the display, solve the problem immediately referring
to both the table below and the indicated page.
Lamp indicator
Tray
location
indicator
Error
indicator
NO ID CARD COPY WITH SPECIAL
FUNCTIONS
142
For problems related to the printer and scanner functions, see the
online manual.
Be sure to use only genuine SHARP parts and supplies.
Indication
Display
BYPASS : ADD
PAPER
TRAY * : ADD
Blinks
PAPER
CLOSE PAPER
TRAY *
CLEAR PAPER
JAM
SPF/RSPF JAM.
FRONT OR SIDE
COVER OPEN.
CLOSE COVERS.
CLOSE THE SPF/
RSPF COVER.
Blinks
REPLACE THE TD
CARTRIDGE.
SYSTEM ERROR
[XX - XX] REFER
TO USER GUIDE
Cause and remedy
The indicated paper tray is not
attached, is attached incorrectly, or has
run out of paper.
A paper misfeed has occurred.
Remove the misfeed as explained in
"MISFEED REMOVAL".
The cover is open. Close the cover.
The RSPF cover is open. Close the RSPF
cover.
The TD cartridge is empty. Replace the
TD cartridge with a new cartridge.
(When the indicator blinks, the
machine does not operate.)
The machine will not function. Turn the
power switch off, wait about 10
seconds,and then turn on the switch
again. If this does not clear the error,
remove the power cord from the outlet,
and contact your authorized service
representative.
When selected ID Card Copy, Sort
Copy, 2 in 1 Copy and Margin Shift
function cannot be used.
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Troubleshooting
