Avermedia DX 5300 User Manual
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Avermedia DX 5300 User Manual

Avermedia DX 5300 User Manual

Digital surveillance system
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DX 5300/DX 5500
Digital Video Recording System
User's Manual
P/N:300AAB3B
MADE IN TAIWAN

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Summary of Contents for Avermedia DX 5300

  • Page 1 DX 5300/DX 5500 Digital Video Recording System User’s Manual P/N:300AAB3B MADE IN TAIWAN...

  • Page 3: Fcc Notice

    FCC NOTICE This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial, industrial or business environment.
  • Page 4 In no event will AVERMEDIA be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.

  • Page 5: Table Of Contents

    CHAPTER 1 INSTALLING HARDWARE ..............1 Hardware Recommendations ................1 How to Install DX 5000 Series Hardware............... 3 1.2.1 Install DX 5300 System .................. 3 1.2.2 Install DX 5500 System .................. 7 Connecting Cameras and TV-out Cable ...............11 Connecting External Sensors/Relays ..............12 Connect POS Systems ..................
  • Page 6 4.1.1 Select the Split Display Mode............... 70 4.1.2 Using Full Screen Display ................72 4.1.3 Using Auto Scan................... 72 4.1.4 Channel Status Indicators ................73 4.2 How to Play the Videos ..................73 4.2.1 Setting the Video Playback Date and Time ..........73 4.2.2 Playing the Videos..................

  • Page 7: Preface

    AVerMedia DX 5300/ DX 5500 User’s Manual Preface Welcome to the realm of AVerMedia. AVerMedia DVR digital surveillance system, composed of one 32-bit PCI Video Capture Card, works as a digital video surveillance system. It enables you to capture true color images and real-time videos from 4-16 camera input(s) simultaneously.

  • Page 8: Package Contents For Dx 5300

    AVerMedia DX5300 / DX5500 User’s Manual Package Contents for DX 5300 AVerMedia DX 5300 digital surveillance system package includes the following items： 1 AVerMedia DVR Video Capture Card 3 AVerMedia DVR Video Extension Cards 1 Audio + I/O Card 1 DOM 1 DOM power connector 1 Software CD (including driver, application software and 1 User’s Manual)

  • Page 9: Package Contents For Dx 5500

    AVerMedia DX 5300/ DX 5500 User’s Manual Package Contents for DX 5500 AVerMedia DX 5500 digital surveillance system package includes the following items： 2 AVerMedia DVR Video Capture Cards 2 AVerMedia DVR Video Extension Cards 1 Audio + I/O Card...

  • Page 10: Manual Conventions

    AVerMedia DX5300 / DX5500 User’s Manual Manual Conventions The following conventions are used throughout this manual. Type Stands for Example [paren.] Keys on the keyboard [Enter] “Quotes” Words to be typed in “AVerMedia” Italic User in each authorization level Administrator...

  • Page 11: Limited Warranty

    AVerMedia DX 5300/ DX 5500 User’s Manual LIMITED WARRANTY AVerMedia TECHNOLOGIES, Inc. warrants that this product to be free of defects resulting from faulty manufacturing or components under the following terms: WARRANTY LENGTH Labor is warranted for 15 months from the date of purchase.
  • Page 12 AVerMedia DX5300 / DX5500 User’s Manual WHAT WE WILL AND WILL NOT PAY FOR We will pay labor and material expenses for covered items. However, we will not pay for the following: Removal or installation charges. Shipping charges. Any incidental charges.

  • Page 13: Chapter 1 Installing Hardware

    10/100 Base-T Ethernet card GVC56K BPS Voice Modem (If a modem is to be used with the Modem AVerMedia DX5000 server, it needs to be an external modem.) Monitor 1024 X 768 (or higher) with horizontal frequency of 60Hz Mouse...

  • Page 14: Ptz Camera

    Phoenixtec C series Uninterruptible Power Supply (Uninterruptible Power Supply) For the latest information, please check www.avermedia.com/nvd/hardware- recom.htm Most PTZ cameras use a RS-485 connection but most motherboards support RS-232 serial ports. If your PTZ camera uses RS-485, you need to purchase a RS-485 to RS-232 converter.

  • Page 15: How To Install Dx 5000 Series Hardware

    AVerMedia DX5300 / DX5500 User’s Manual How to Install DX 5000 Series Hardware Before installing the video card, turn off the computer’s power, unplug the power cable and disconnect all other cables attached to the back of the computer. 1.2.1 Install DX 5300 System Please follow the steps to install the system.
  • Page 16 Chapter 1 Installing Hardware Insert all the cards and fix them. It is important to fix the cards in sequence to avoid video transmission trouble. Please remove the reset cable connector of your computer case, and plug in the slot (J7).
  • Page 17 AVerMedia DX5300 / DX5500 User’s Manual Please insert one DOM cable connector to IDE0 slot on the motherboard. Insert the DOM to the middle slot of the cable as the right picture. If you have a CD-ROM or a burner, you can insert the other connector of DOM cable to your CD-ROM or your burner.
  • Page 18 Chapter 1 Installing Hardware When connecting cameras to BNC connectors, follow a numerical order indicated on the below figure to avoid transmission problem. Cameras need to be connected in sequence from the top to the bottom BNC terminals per card, starting from the left side to the right side on the chassis.

  • Page 19: Install Dx 5500 System

    AVerMedia DX5300 / DX5500 User’s Manual 1.2.2 Install DX 5500 System Before installing the video card, turn off the computer’s power, unplug the power cable and disconnect all other cables attached to the back of the computer. Remove the PC case cover.
  • Page 20 Chapter 1 Installing Hardware Connect the audio IO card with the IO connection cable. If you have purchased the 2 IO card, please connect it to the other video capture card. Insert all the cards and fix them. It is important to fix the cards in sequence to avoid video transmission trouble.
  • Page 21 AVerMedia DX5300 / DX5500 User’s Manual Please insert one DOM cable connector to IDE0 slot on the motherboard. Insert the DOM to the middle slot of the cable as the right picture. If you have a CD-ROM or a burner, you can insert the other connector of DOM cable to your CD-ROM or your burner.
  • Page 22 Chapter 1 Installing Hardware Install the DOM as the IDE primary master and connect the power connector as the following picture marked. Switch the connector on the DOM to M. Confirm the DOM installation, and put the computer cover back and reconnect all cables to the computer.

  • Page 23: Connecting Cameras And Tv-Out Cable

    Video Capture Card as below figures. The back panels may vary according to your system models and optional devices. The back panel of DX 5300 system The back panel of DX 5500 system When you attach cameras to BNC connectors, please follow a numerical order indicated on the below figure to avoid transmission problem.

  • Page 24: Connecting External Sensors/Relays

    Chapter 1 Installing Hardware Connecting External Sensors/Relays The I/O Audio card enables you to connect 4 sensor inputs and 3 relay outputs. You need to use 1 D-type 15 Pin connector cable to connect the external I/O box and the I/O Audio card as below.
  • Page 25 Relay Outputs You can also attach external output control devices such as alarms to the AVerMedia digital surveillance system’s output connectors (relay outputs). You can then configure the system to activate or deactivate these devices. Each AVerMedia video capture card supports 3 relay...
  • Page 26 Chapter 1 Installing Hardware Pin Signals and Specifications The pin signals and specifications for the external I/O Box and the D-type 15-pin connectors are described below. A. Sensor Input Specification Relay Output Specification Surge strength: 1500 VAC Nominal power: 200mw ~ 360mw Operating power: 110mw ~ 200mw B.

  • Page 27: Connect Pos Systems

    AVerMedia DX5300 / DX5500 User’s Manual C. CONTACT RATINGS Contact Arrangement 1 Form C (SPDT) max. Switch Power 125VA max. Switch voltage 125VAC 30VDC max. Switch current Contact Resistance 100mΩ Resistive Load 1A/125VAC/30VDC Contact Material AgNi10 D. External I/O Box pin signals...
  • Page 28 Chapter 1 Installing Hardware to both POS and the digital surveillance system’s COM ports respectively as the following illustration.

  • Page 29: First Time Initiation

    AVerMedia DX5300 / DX5500 User’s Manual First Time Initiation After the hardware installation, please power on the system. You‘ll see the following screens. 1. The system shows a “HD Partition List” and all hard disks information. Please confirm the formatting list and click OK to format the hard disks.
  • Page 30 Chapter 1 Installing Hardware 2. The system will start to format and show the formatting status. 3. The system shows a “Select Language” screen. Please select the Language, Port and the Video Standard according to the real situation. Click OK. 4.
  • Page 31 6. You will see the DX5000 series Monitor Screen! 7. When you get the updated software CD from AVerMedia in the future, please refer to 1.7 Upgrading and Setting Up the Software to upgrade DX5000 series software. If your settings are not properly configured or you cannot enter the DVR system, select Reconfiguration to restore the factory default settings and follow the previous step to configure the system again.

  • Page 32: Upgrading And Setting Up The Software

    Chapter 1 Installing Hardware Upgrading and Setting Up the Software The DOM (Disk on Module) contains the DX5000 series software. When you get the upgrade driver CD, please follow the steps below to upgrade the software on the DOM. Please change your BIOS to make CD-ROM as the 1 boot up drive before you upgrade the software.
  • Page 33 AVerMedia DX5300 / DX5500 User’s Manual 3. The installation will remain 2 to 3 minutes. You will see the message as the right picture shows after the installation. Remove the CD from your CD-ROM drive. 4. Reboot the system. You will see the below 2 screens.
  • Page 34 Chapter 1 Installing Hardware 6. The system will start to format and show the formatting status. 7. After the formatting procedure is done, the system shows a “Select Language” screen. Please select the Language and Port and the Video Standard according to the real situation.
  • Page 35 AVerMedia DX5300 / DX5500 User’s Manual 9. Enter your Serial No. and click OK to continue to install. 10. After finishing the installation, you will see the DX5000 series Monitor Screen!

  • Page 36: Chapter 2 Introducing Dvr System

    Chapter 2 Introducing DVR System Before you start running the DVR system, make sure your monitor support resolution 1024 x 768 and 60 HZ. Initiate AVERMEDIA DX 5000 series DVR system. If you have successfully logged in, the following Monitor Screen will appear.

  • Page 37: Functional Buttons On Monitor/Playback Screen

    The introductions of buttons on Monitor Screen are as followed. 1. Power Off Click this button to exit and shut down DX 5300/DX 5500. Once you click Power off, an “Input password” dialog will pop up and confirm your authorization. Please select the user and enter the password.
  • Page 38 Chapter 2 Introducing DVR System 2. Volume Drag the scroll bar to right / left to volume up / down. 3. Display Mode There are 5 display modes that can be selected: 1-Cam Display 4-Cam Display 8-Cam Display 9-Cam Display 16-Cam Display If you only have 4 cameras connected, the 8-Cam / 9-Cam / 16-Cam display mode will be disabled automatically.
  • Page 39 AVerMedia DX5300 / DX5500 User’s Manual 6. Setup Click this button to configure System, Password, Camera, Recording, E-map, Network, Alarm, Schedule and Print settings. For more information, please refer to Chapter 3 Configuring the system. Once you enable other users in password setting screen, the system will request for an authorization when you click the Setup button .
  • Page 40 Chapter 2 Introducing DVR System Both DX 5300 and DX 5500 are able to monitor both video and audio of a desired channel simultaneously. In a DX 5000 series system, users can map a desired audio channel to an appointed camera. If users map the desired audio channel to different cameras, the system will keep the latest mapping and cancel the previous mapping automatically.
  • Page 41 AVerMedia DX5300 / DX5500 User’s Manual 14.Event Log Viewer Check all event logs by clicking this icon. The Event Log Viewer dialog will appear. Select a desired date and the lower table will show all logs of events. Click Save to floppy to save these records or click Clear to delete these records.
  • Page 42 Chapter 2 Introducing DVR System 16. Slider Drag the slider to go forward or backward through the video of a selected video recording. The slider is marked with 6 time segments. You can tell the time when searching for the event. 17.
  • Page 43 AVerMedia DX5300 / DX5500 User’s Manual 18. Select Play Date You can play an appointed recording by assigning a playing date. Click to select a recording of desired date to play.. 19. Date/Time /Play Speed Status This bar shows the recording date, time and play speed of the data. There are 7 levels of playback speeds: 1/8, 1/4, 1/2, 1, 2, 4, and 8.
  • Page 44 Chapter 2 Introducing DVR System C. Select the camera and time that you want to backup. D. You can select move, copy or delete the data. If you select Move, it means the system will move the data to the appointed directory and then the system will not keep the data. If you select Copy, that means the system will copy the files to your appointed directory and it still keeps the data.
  • Page 45 AVerMedia DX5300 / DX5500 User’s Manual 25. Print Click this button to print the current frame from the recorded video. Printing is available only in 1-Cam display mode. 26. Save Click this button to save the playback screen as an image file into a floppy disk, a USB flash disk or a network storage device.

  • Page 46: Chapter 3 Configuring The System

    Chapter 3 Configuring the System Chapter 3 Configuring the System When you configure the system for the first time, please enter the User ID and Password. The default user ID is root. Enter “123456” (default password of root) in the password field for the initial login for root.
  • Page 47 AVerMedia DX5300 / DX5500 User’s Manual DVR Name Enter the name of DVR in the blank. 16 letters will be the maximum for a name.
  • Page 48 1 to 30. The number will vary according to connected cameras. If you only have 4-8 channels, you can set the frame rate to 30. The maximum number for one DX 5300 system is 120.The maximum number for one DX 5500 system is 240. For one DX 5500 system with 16 channels, the maximum frame rate will be 15 (240÷16＝15).The higher...
  • Page 49 AVerMedia DX5300 / DX5500 User’s Manual The larger the level, the smaller the recorded video size will be. The smaller the level, the higher the video quality will be. If the Key frame rate is set too small, the data size will be large.
  • Page 50 Chapter 3 Configuring the System Selecting multiple cameras will also increase system load. G. TV-out channel Select the cameras that you want to output to TV via TV-out. If you select more than one camera, each camera will be displayed using the auto-scan mode on the TV screen. H.
  • Page 51 AVerMedia DX5300 / DX5500 User’s Manual Enable the WatchDog function to allow repeated system checks per minute to see if the system is functioning normally. L. Config File Export: You can export all the system settings to a file and keep the settings in a floppy or a USB flash disk.

  • Page 52: Setting The Password

    Chapter 3 Configuring the System 3.2 Setting the Password Switch to Password tab to set up the password. The default system user is root. Root can enable or disable user levels of administrator and operator, and set the passwords for root, administrator and operator. Before accessing certain configuration screens, the system will ask for the User ID and Password when either administrator or operator authorization is enabled.
  • Page 53 AVerMedia DX5300 / DX5500 User’s Manual After using the default password to login the system, please change the password to your desired password. Enter the new password and confirm it again. Click to keep the setting. If you click without saving the settings, the system will ignore the changes and leave this dialog.
  • Page 54 Chapter 3 Configuring the System D. Setting Operator1-Operator 6 For remote surveillance settings, root can setup 6 operator users (operator 1 – operator 6) and assign the display cameras and recording cameras that an authorized operator can access and monitor from a remote client. Set the User name. Click display number buttons to allow the cameras can be remote monitored.
  • Page 55 AVerMedia DX5300 / DX5500 User’s Manual The following table illustrates the privileges of different kinds of users. 1. When root enables administrator and operator, the privileges are below. Function Root Administrator Operator Setup ◎ ◎ ◎ System ◎ ◎ ╳...
  • Page 56 Chapter 3 Configuring the System 2. When root enables administrator only, the privileges are below. Function Root Administrator Operator Setup ◎ ◎ ╳ System ◎ ◎ ╳ Password ◎ ◎ ╳ Recording ◎ ◎ ╳ Camera ◎ ◎ ╳ E-map ◎...
  • Page 57 AVerMedia DX5300 / DX5500 User’s Manual 3. Below are privileges of Operator if you only enable Operator. Function Root Administrator Operator Setup ◎ ╳ ◎ System ◎ ╳ ╳ Password ◎ ╳ ◎ Recording ◎ ╳ ╳ Camera ◎ ╳...
  • Page 58 Chapter 3 Configuring the System 4. Below are the privileges when Administrator and Operator are both disabled. Function Root Administrator Operator Setup √ √ √ System √ √ √ Password √ √ √ Recording √ √ √ Camera √ √ √...

  • Page 59: Setting The Cameras

    AVerMedia DX5300 / DX5500 User’s Manual 3.3 Setting the Cameras Click Camera tab to configure video cameras and PTZ cameras. A. Camera Number Click the desired camera number to configure in the Camera no. column. The icon will turn red when it is selected.
  • Page 60 Chapter 3 Configuring the System C. Camera Name Enter a name for this camera. The maximum for a camera name is 32 bytes. D. Image Property Settings You can adjust image property settings, including Brightness, Contrast, Saturation, and Hue in Image property column. Drag the scroll right or left to a proper Brightness, Contrast, Saturation and Hue.
  • Page 61 AVerMedia DX5300 / DX5500 User’s Manual After you finish the above steps, repeat the same procedure to setup another PTZ camera until you finish all PTZ cameras. Click Save to finish the setting or Cancel to cancel it. E. Auto brightness control, Night view and Noise reduction: If the video signal from is too strong or too weak, select Auto Brightness Control.

  • Page 62: Setting Recording

    Chapter 3 Configuring the System 3.4. Setting Recording Click to switch to Recording tab. Follow the steps to set up recording cameras. A. Camera Number In the column of Camera no., press the desired camera number icon that you want to configure.
  • Page 63 AVerMedia DX5300 / DX5500 User’s Manual you can click Apply ALL button to apply the same recording type settings to all cameras. B. Recording Type Choose one of these methods of recording: Display only : The system only monitors and does not perform video recording.
  • Page 64 Chapter 3 Configuring the System Quality: You can adjust the recording quality. The higher the recording quality, the more hard disk space will be taken up by video recordings. D. Motion detection shield/mark Shield: Select this option when you want to shield areas so that they will be excluded from surveillance.
  • Page 65 AVerMedia DX5300 / DX5500 User’s Manual Click Default to restore the factory default settings, or click Restore to reload the previous settings. Click Save to save all changes. Click Exit to quit the recording setup screen without saving the changes.

  • Page 66: Setting E-Map

    Chapter 3 Configuring the System 3.5 Setting E-Map Switch to E-Map to set up the settings. Follow the steps below to set the E-map. A. Enter your E-map’s name and No. in the blanks. B. Click Import to see a list. Select a source to load an E-map. The map must have been saved in JPG format and the file size is smaller than 200KB.
  • Page 67 AVerMedia DX5300 / DX5500 User’s Manual To delete the buttons, drag them back to the column where they were previously taken. C. Fill in the Comment and Event blanks in the following blanks. D. Click Add to complete the setting. The new map information will be displayed in the lower table.

  • Page 68: Setting The Network

    Chapter 3 Configuring the System 3.6. Setting the Network Switch to Network tab to set up Network. Please follow the steps to set up the network settings. A. IP configuration Input the information in the provided text boxes for setting the IP address, Netmask, Gateway and Host name of your DVR system.
  • Page 69 AVerMedia DX5300 / DX5500 User’s Manual B. Network Service Enable RemoteView server via TCP/IP: Select this option to enable the RemoteView server via TCP/IP. Set the TCP/IP server port (default is 9090) and select the desired Camera No. to connect to.
  • Page 70 Chapter 3 Configuring the System Bitrate control: You can control the outbound bandwidth of your network when you enable network. The system provides a bitrate control to limit the outbound bandwidth to avoid excessive outbound connections retard the system. The bitrate control ranges from 64K,128K,256K,512K,1M,2M to 5M.

  • Page 71: Setting The Alarm

    AVerMedia DX5300 / DX5500 User’s Manual 3.7 Setting the Alarm Switch to Alarm tab to set up the alarm settings. Select the Enable check box to enable the alarm feature. Please enter the proper information for No., Alarm name and Alarm description blanks and then configure the following settings:...
  • Page 72 Chapter 3 Configuring the System Sensor: Assign the sensor and its condition to trigger the alarm. When the sensor’s condition changes to one of these states: High electricity input or Low electricity input, it will trigger the alarm. Motion detection: Select the camera that has been set to trigger the alarm according to the motion detection configuration in the Recording setup.
  • Page 73 AVerMedia DX5300 / DX5500 User’s Manual Recording Camera: Assign your desired cameras to record video automatically when an event has been detected. Post-alarm frame number: Post-alarm recording allows video recording to continue after an alarm situation has ended. Set the number of frames to be continuously recorded after an alarm situation has ended.
  • Page 74 Chapter 3 Configuring the System You can preview the voice message from the voice modem's speaker by clicking the Play button. Click Add to save the settings. The record setting will be shown in the column at the bottom of the dialog box.

  • Page 75: Setting The Schedule

    AVerMedia DX5300 / DX5500 User’s Manual 3.8 Setting the Schedule Switch to Schedule to set up the schedule settings. Please follow the steps to setup a schedule. Select a Schedule Task There are 6 tasks for your choices. 1. Recording: Select this task if you want to create fixed time schedules for video recording.
  • Page 76 Chapter 3 Configuring the System disk. Click Network Device button, and the system will appear a dialog box to request for the backup path. Assign a directory path for backup. When you can use “Backup HDD”,you must assign at least one hard disk as a backup disk.
  • Page 77 AVerMedia DX5300 / DX5500 User’s Manual After you select a task, select a desired date from the upper calendar. Click to select the year/month and then mark a desired date as below. You need to decide if this is a 1-time task or a weekly task by selecting the following item.
  • Page 78 Chapter 3 Configuring the System Press a desired date button to set a 24-hour schedule as below. Click the same button to deselect the schedule. Click the appointed date and time in the schedule table to create a 1-time task schedule. Click the blue blocks again to deselect.

  • Page 79: Setting The Printer

    AVerMedia DX5300 / DX5500 User’s Manual 3.9 Setting the Printer Switch to Printer tab to set up the printer. From the Device drop-down list, choose the type of printer connection the system is using (LPT or USB). Select the printer type from the list. Click Save to save your settings, or click...

  • Page 80: Setting Pos (Point Of Sales)

    Chapter 3 Configuring the System 3.10 Setting POS (Point of Sales) Some users may install POS (Point of Sales) to facilitate the sales management. Please follow the steps to configure the system before using POS systems. POS Name: Enter the POS name. The limitation for POS (Point of Sales) name is 32 bytes.
  • Page 81 AVerMedia DX5300 / DX5500 User’s Manual One DVR system supports up to 2 POS systems. The value of each item may vary according to POS manufacturers. Please refer to your POS user’s manual when you set the values. Ignore ___ Rows: Select a value to ignore the appointed rows. The system will not map the assigned rows on the mapped channels.

  • Page 82: Chapter 4 Using The System

    Chapter 4 Using the System Chapter 4 Using the System 4.1 How to Monitor the Videos Please switch to Monitor Screen to monitor all channels in real-time. The system provides a real-time monitoring function. Switch to the Monitor Screen to monitor all channels immediately.
  • Page 83 AVerMedia DX5300 / DX5500 User’s Manual Click to split the screen into a 4-Cam split display. When the quantities of enabled cameras are more than the split screens, the system will show different batches of cameras under 4-Cam split display mode. For instance, if you enabled 16 cameras and select a 4-Cam split display mode, the batches of display will be Camera 1 - 4, Camera 5-8 and so on as the above illustration.

  • Page 84: Using Full Screen Display

    Chapter 4 Using the System Click button to split the screen into a 16-Cam split display. The system will display all cameras as the above picture. 4.1.2 Using Full Screen Display On the Monitor Screen, you can click to switch to a full screen display. You will see the system turning to a full-size display.

  • Page 85: Channel Status Indicators

    AVerMedia DX5300 / DX5500 User’s Manual for the batch cycles in different spilt display modes. The camera ID icons turn green when the cycled channels are displayed. You can set up the auto scan period in System setting dialog. 4.1.4 Channel Status Indicators As you see the indicators on top left side in the channels, the following table illustrates the indicator status.

  • Page 86: Playing The Videos

    Chapter 4 Using the System 4.2.2 Playing the Videos Click to play the file. The selected button will then turn in red. You can use the playback control panel buttons to control the play mode. The functions of each button are below. Begin: Move to the beginning of the video recording.

  • Page 87: Save Static Images

    AVerMedia DX5300 / DX5500 User’s Manual the videos that were recorded during the appointed time. The blue bar of the selected button will turn in red immediately when you click the time button. When you play back the recording file, you can use the scroll box to drag it to go forward/backward to the desired video.

  • Page 88: Using Ptz Camera

    Chapter 4 Using the System Select a button from to see a desired E-map. When you click button, the icon turns red and the E-Map 1 will appear on the screen. The system supports up to 16 E-maps. The map must have been saved in JPG format and file size is smaller than 200KB.
  • Page 89 AVerMedia DX5300 / DX5500 User’s Manual Click the Camera ID that has been set to a PTZ camera. You will see a PTZ remote controller on the screen. Each function of the icons on the remote controller is as followed.

  • Page 90: Searching Videos

    Chapter 4 Using the System Focus in / Focus out: Click to adjust the focus to produce a clear image Direction buttons: You can use the 4 direction buttons to adjust the direction of PTZ camera lens. Auto pan: After you setup Preset position numbers and the auto pan path group, click this button to monitor positions in sequence.

  • Page 91: Using Visual Search

    The system shows the results of “search by day”. You can see the 2 video screens that are recorded at 00:00:00 and 12:00:00 in each day. Each screen shows its recording date on the upper left corner. If there is no data, the display will show “AVerMedia”. Meanwhile, you will...
  • Page 92 Each picture shows its recording time on the upper left corner. If there is no data, you will see “AVerMedia” on the display. Select a desired screen and click the desired screen to enter the “Searching by 4 minutes” mode or right click...
  • Page 93 If there is no data, you will see “AVerMedia” on the display. Right click to return to Visual Search by hour. Move the cursor to a desired picture. Click it and the system will show the display that is recorded every 16 seconds.
  • Page 94 Chapter 4 Using the System When you search video by every 16 seconds, the system will record a frame every 16 second. There are 15 pictures on this screen at most. Move the cursor to a desired screen. Click it to enter “Search by second”...
  • Page 95 AVerMedia DX5300 / DX5500 User’s Manual When you search video by every second, the system will record a frame every second. There are 16 pictures on this screen at most. Assign a screen and click it to enlarge the screen. You can see the recording time on the lower...

  • Page 96: Using Event Search

    Chapter 4 Using the System 4.5.2 Using Event Search Click to use Event Search. The system will appear a screen for Event Search. Select a desired year, month, date, start time and end time. Select Motion Detection, Video Loss, Sensor High, Sensor Low, Power on, Power Off or POS Camera according your demands.

  • Page 97: Using Intelligent Search

    AVerMedia DX5300 / DX5500 User’s Manual 4.5.3 Using Intelligent Search The system provides a smart way, Intelligent Search, to search events. On the selected channel, you can use this function to facilitate your search. Follow the steps to search the videos.

  • Page 98: Checking Alarm Status

    Chapter 4 Using the System 4.6 Checking Alarm Status The icon turns purple when the alarm is triggered. Click to view the camera and alarm status. The lower table of the Alarm status dialog shows the alarm status. Click Save to keep the data or Clear to delete the data. Click Exit to close the dialog.

  • Page 99: Checking History Log

    AVerMedia DX5300 / DX5500 User’s Manual 4.7 Checking History Log Click to see the History Log screen. The icon turns purple when you click the icon. Click to select a date. Select a desired date by clicking the arrow cursors. After selecting a date, click to list all logs.
  • Page 100 Chapter 4 Using the System Click Save to select a storage device. Select a storage device. The log will be saved as a text file. Click Clear to exit this dialog. To enable the network services, please refer to 3.6. Setting Network.

  • Page 101: Chapter 5 Using Remote Program

    When you connect the server, the following screen will pop up. Click Yes to allow the SSL authentication. SSL provides services between SSL-enabled browsers and SSL-enabled servers. The SSL authentication is released by AVERMEDIA. AVERMEDIA guaranteed that...

  • Page 102: Using Webcam

    Chapter 5 Using Remote Program the security authentication is safe. 5.1 Using WebCam After connecting to the surveillance server from the remote PC, enter the User ID (root) and Password (123456) to finish the authentication. Please refer to 3.2 Password to set up new users.
  • Page 103 AVerMedia DX5300 / DX5500 User’s Manual The screens in the browser show the allowed channels for remote monitoring. Users can monitor up to 16 channels according to the settings. When you monitor channels through a browser, you can save the recording data as AVI files.

  • Page 104: Using Webcam Controller

    Chapter 5 Using Remote Program 5.1.1 Using WebCam Controller Here is the introduction of functional buttons of the WebCam controller. Split display mode. The system provides 4 split display modes: 1- Cam display, 4-Cam split display, 9-Cam split display and 16-Cam split display. If you only connect 4 cameras, the 9-Cam and 16-Cam split display will be disabled automatically.
  • Page 105 AVerMedia DX5300 / DX5500 User’s Manual Full screen. Click to display full screen. Move the cursor to the screen and right click to return the browser. Snapshot: Click to save the desired image. The system will save the image as a bmp file.

  • Page 106: Installing Remote Manager

    Chapter 5 Using Remote Program Auto pan path group. After setting up Preset position numbers from the server, you can enable the auto pan path group function according to your demands from the client. Click , and you will find the PTZ camera lens cycles to the desired positions and stays for the appointed time that you setup from the server.
  • Page 107 AVerMedia DX5300 / DX5500 User’s Manual 2. Click the Remote Manager button. 3. Select a setup language and then click OK. 4. Click the Next to continue. 5. Select a program folder. The default setting for the program folder is “Digital Video Surveillance System”.

  • Page 108: Using Remote Manager

    Chapter 5 Using Remote Program 6. Choose the destination folder to install Remote Manager, or click Next to continue. 7. You can tick the box to create a Remote Manager shortcut or leave it blank. Click Next to continue. 8. Click Finish to complete the installation. 5.3 Using Remote Manager After installing the Remote Manager, click to initiate the application.
  • Page 109 AVerMedia DX5300 / DX5500 User’s Manual After logging the system, the system will show a “Center Management” dialog. You need add a server before using the Remote Manager application. Click “Add” to connect to the server. The following dialog will appear.
  • Page 110 Chapter 5 Using Remote Program Select “DVR select” if there is more than 1 DVR unit, and then select a desired DVR from the drop-down list. Change each channel's names by directly entering new names in the Channel Name boxes. Then, you will see the following remote Manager screen.
  • Page 111 AVerMedia DX5300 / DX5500 User’s Manual Before you connect to the DVR server from Remote Manager, please select “Enable Remote View service via TCP/IP” and appoint a TCP/IP port as below.

  • Page 112: Starting Recording

    Chapter 5 Using Remote Program Please assign camera numbers to share the remote monitoring task. For details, please refer to 3.6 Setting the Network. For more information, please refer to 5.3.2 Configuring Remote Manager for details. 5.3.1 Starting Recording After you finishing setting cameras from Remote Manager, you can start the task of recording. Just click to record the video.

  • Page 113: Configuring Remote Manager

    AVerMedia DX5300 / DX5500 User’s Manual 5.3.2 Configuring Remote Manager Power Click this button to exit the Remote Manager. You will then be prompted to enter the password to make sure of your authorization. Then the window shown at the right will appear that asks for your confirmation on whether or not to quit the program.
  • Page 114 Chapter 5 Using Remote Program Start Recording Enable the recording settings defined in the Schedule Recording section by clicking the button. The recording status will be visible in the Channel Status field. Setup Click to see the setup screen.
  • Page 115 AVerMedia DX5300 / DX5500 User’s Manual Back Click to return to the main Remote Manage screen. User Management User Management safeguards the system from unidentified users. Only the root is authorized to configure this setting. Click to configure the settings.
  • Page 116 Chapter 5 Using Remote Program (B). Use the Add/Delete/Rename button to arrange the User field. To add a new user, click Add to name the user and specify a password. Enter the password twice and click Save to keep the settings. To rename a user, select the desired user and click Rename.
  • Page 117 AVerMedia DX5300 / DX5500 User’s Manual (b) Minimum Space & Safety Quota Provide the minimum space and safety quota for hard disk recycling. During hard disk recycling, the newly recorded files will overwrite the old ones. The system will not run out of hard disk space when saving the recorded videos.
  • Page 118 Chapter 5 Using Remote Program Safety Quota: Once the hard disk starts recycling, the system will not stop until the free space of the hard disk is more than the specified disk space such as 6000MB (default). The Safety Quota should be at least 5550MB more than the minimum space you assigned. (c) Use Network Storage Devices.
  • Page 119 AVerMedia DX5300 / DX5500 User’s Manual Cancel to quit the setting. If the port number has been changed in server end, please delete the server and set a new one. The system will appear a dialog. Enter the user name and password, and then click Repeat the steps above to add a new server.
  • Page 120 Chapter 5 Using Remote Program Select “DVR select” if there is more than 1 DVR unit and then select a desired DVR from the drop-down list. Select a channel from the “Camera Select” list to configure the settings. You can change each channel's names by directly entering new names in the Channel Name boxes.
  • Page 121 AVerMedia DX5300 / DX5500 User’s Manual The listed servers and cameras in the drop-down lists are decided by the settings in each of the servers. Schedule Recording This function allows you to plan the recording schedule by date or weekday for all the channels.
  • Page 122 Chapter 5 Using Remote Program Click to confirm the chosen time schedule. A selected time schedule will appear on the blank box at the right of the dialog box. (If you want to remove the time schedule, click Delete.) C. Click to view all schedule recordings.
  • Page 123 AVerMedia DX5300 / DX5500 User’s Manual specified time schedule. (To have all cameras included during recording, select the All check box.) Click Add to create the time schedule. Repeat the above steps to create more schedules. When you have finished creating time schedules, click OK to save them, or click Cancel to remove the configurations.
  • Page 124 Chapter 5 Using Remote Program Sensor Status The sensor status is viewed on the consequent window by clicking this button. Relay Control The relay status is viewed on the consequent window by clicking this button. Otherwise, you can set the duration of the relay output after a relay has been triggered. Note that a duration value of ”0”...
  • Page 125 AVerMedia DX5300 / DX5500 User’s Manual Alarm Control It is available to choose the server and decide to enable or disable the corresponding alarms. Click Alarm Control to see the window for alarm status. To enable an alarm, simply click on...
  • Page 126 Chapter 5 Using Remote Program Select a desired folder and check if there is a recording file in the folder. If there are recording files, the files are shown in the lower table as below. Select the file and then click to play the file.
  • Page 127 AVerMedia DX5300 / DX5500 User’s Manual Here are the descriptions of Playback Control Buttons. Pause: Stop playing the recording file Play: Play the recording file. Rewind: Play the video file reversely. Next Frame: Go to the next frame Move to End: Go to the end of the video recording.
  • Page 128 Chapter 5 Using Remote Program Select a path and the system will use the recording time as the AVI file name. Click OK. After you export the AVI file, you can use Media Player to play the video file. Print Click to print the current image.
  • Page 129 AVerMedia DX5300 / DX5500 User’s Manual Select a file in the lower-left column and click to play the video. You can click to play the desired audio. Select a desired audio file and click to play the audio file. If you select Local Playback, you will see the following screen.
  • Page 130 Chapter 5 Using Remote Program Select a desired folder on the upper-left column and then select a video file on the lower left column. Select the file and then click to play the file. Here are the descriptions of Playback Control Buttons. Pause: Stop playing the recording file Play: Play the recording file.
  • Page 131 AVerMedia DX5300 / DX5500 User’s Manual Click to size up / to size down the image. These buttons provide the function to adjust the focal distance of lens to size up / to size down the image. Click to delete the current file. When you see the following message, click OK.
  • Page 132 Chapter 5 Using Remote Program Designate a channel … that is connected to the PTZ camera, and then customize the following settings: Preset Position Setup Each PTZ camera can be configured with 16 preset positions. You can move the camera to a desired preset position simply by clicking on the number of the preset position.
  • Page 133 AVerMedia DX5300 / DX5500 User’s Manual Set the stay time, rotation speed, and click the Save button. Here are the descriptions of each button on the display. Direction Control Adjust the camera’s direction with the following buttons: Up / Down / Left / Right / Upper Left / Bottom Left / Upper Right / Bottom Right.
  • Page 134 Chapter 5 Using Remote Program Rotation Speed (deg/s) Using the left and right arrows, set the speed (5~255 deg/s) at which the camera rotates from its current position to the next preset position. Save After you have finished setting a preset position, you need to click this button to save it and go on to set the next preset position.
  • Page 135 AVerMedia DX5300 / DX5500 User’s Manual Back to Main Menu Click here to return to the main menu. Playback display mode You can monitor the channels of the DVR server from a remote place client. The video image transmission will vary according to your Internet bandwidth. You can select a display mode by clicking the display icon.

  • Page 136: Using Vnc

    Chapter 5 Using Remote Program 5.3.3 Using VNC You can use VNC (Virtual Network Computing) to remote setup the DVR server. Click to show the dialog. Click Run VNC to initiate VNC. Enter the server IP and click The system will appear an Authentication dialog. Enter the root Password. Click OK. Only the root is privileged to use the VNC to do the remote settings..
  • Page 137 AVerMedia DX5300 / DX5500 User’s Manual For configuration setting details, please refer to Chapter 3 Configuring the System. Users cannot see the channel screens from the VNC viewer.

  • Page 138: Appendix A Registering Domain Names

    Appendix A Registing Domain Names Appendix A Registering Domain Names DDNS (Dynamic Domain Name Service) is a data query service mainly used on the Internet for translating domain names into Internet addresses. It allows remote clients to intelligently search dynamic servers without any previous enquiring for servers’ Internet addresses. In order to take advantage of this intelligent service, first register your domain name on the following Web site: http://ddns.avers.com.tw.
  • Page 139 AVerMedia DX5300 / DX5500 User’s Manual User Information Please provide the following user information, Host Name, Password, Email, Company, and Country to complete the registration process. Note that Host Name and Domain Name (ddns.avers.com.tw) are the replacement for Internet address while a remote client tends to search a dynamic server.

  • Page 140: Appendix B Image Verification

    Appendix B Image Verification Appendix B Image Verification ImageVerify is a watermark-checking program to identify the validity of a saved image (e.g. by snapshot). To install and run ImageVerify: Navigate to the “Tools” folder on the DX 5000 series digital video surveillance system CD. Copy the file called “ImageVerify.tar.gz”...
  • Page 141 AVerMedia DX5300 / DX5500 User’s Manual This program can only verify uncompressed bmp image files. Verify image file. Click 'Verify Image' to begin the process. ImageVerify returns a result. (1) If the file is not modified, the same picture appears in the right side result picture...
  • Page 142 Appendix B Image Verification (2) If the file is modified, a warning dialog appears. In the result box, the area that is being changed is highlighted.

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