HP Omnibook XE3 Service Manual page 74

Symptom Call Center:
Suggestions
Standby/resume
General problems. Close all applications before
going into (or allowing
notebook to enter) standby or
hibernate mode.
If problem appears after
installing new software
(including drivers), uninstall
that software. Contact
software vendor for additional
support.
Notebook resumes Notebook can take a minute
slowly from or longer to resume if
standby. network card is installed.
Blinking cursor appears while
system is loading and
checking hardware and
network connections. When
hardware is reinitialized,
Windows desktop appears.
Notebook hangs Notebook may hang if
after going on docked or undocked while
standby or going on standby or
resuming. resuming. Make sure
notebook has completely
finished going on standby or
completely resumed before
docking or undocking.
Does not suspend The computer won't suspend
to Standby mode as if it has an active connection
expected. to another computer.
If the computer is busy, it
normally waits to finish the
current operation before
suspending.
Does not Make sure hibernate support
automatically enter is enabled in Power
hibernate mode as Management or Power
expected. Options in Control Panel.
Also, make sure the
hibernate timeouts (Power
Schemes tab) for AC and
battery power are not set to
Never.
Standby option Do not allow Windows 98 to
missing from Shut disable APM. If it prompts
Down window. you to do so, answer No.
In System in Control Panel,
expand System Devices
(System Manager tab), and
remove Advanced Power
Management. Restart the
computer, then use Add New
Hardware in Control Panel to
install support for APM.
Restart the computer.
HP Omnibook XE3 (Technology Code GF)
Repair Center: Repair Center:
Likely Causes Comments
Troubleshooting and Diagnostics 3-9