WELLTECH WellGate 2522 User Manual
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WELLTECH WellGate 2522 User Manual

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  • Page 1 WellGate 2522 User Guide...

  • Page 2: Table Of Contents

    Contents WellGate 2522 ................... 3 Introduction ..................... 3 Physical Interface ..................3 IP Network connection ................4 Environmental ..................4 Front Panel: LED Indicators ..............5 Rear Panel: ....................6 QUICK SETUP ..................7 Device Settings ............... 12 Network Configuration ................. 12 Device Advance Setting: ...............

  • Page 3: Wellgate 2522

    WellGate 2522 Introduction This user manual contains Wellgate 2522 ( 2-FXS ) and ( 2-FXO ) gateway. Wellgate WG2522 is a 2 ports FXO and 2 port FXS VoIP gateway which includes 1-WAN/1-LAN (management port) 10/100 base-T network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network is to make Wellgate WG2522 product to be an excellent solution for various VoIP applications.

  • Page 4: Ip Network Connection

    IP Network connection IPv4 (RFC 791)/IPV6 (RFC 2460) IPv6 Auto Configuration (RFC 4862) MAC Address (IEEE 802.3) Static IP DHCP Client (RFC 2131) PPPoE DNS Client TCP/UDP (RFC 793/768) RTP/RTCP (RFC 1889/1890) IPV4 ICMP (RFC 792)/IPV6 ICMP (RFC 4443) TFTP Client VOIP VLAN Support (802.1q/802.1p) HTTP/HTTPS Server QoS Support...

  • Page 5: Front Panel: Led Indicators

    Front Panel: LED Indicators Wellgate 2522 Description Power When the power adapter is connected, the LED will light up green. Status When system startup successfully, the LED will light up green. Proxy When the gateway is registered successfully to a SIP Proxy, this will light up green.

  • Page 6: Rear Panel

    Rear Panel: Wellgate 2522 Item Description Reset Press and hold over 5 seconds to reload factory default setting, this action will erase all existing settings configured on this gateway. Line1, Line2 The status LED for FXO port 1-2. When there is no PSTN (FXO Ports) line connected, this LED becomes blinking to remind you.

  • Page 7: Quick Setup

    (the default user ID is root and user password is root). (Fig.1) Note : WellGate 2522 Web browser does not support FireFox Web browser. DO NOT use FireFox to configure WellGate 2522, otherwise you may meet an unstable configuration. Fig.1...
  • Page 8 Fig.2 Change Default IP Network: Step 3: After successfully logon to the system, we need to change the network configuration. Click Device Setting > Network to setup the service network interface (WAN) parameters. Enter the desired IP address ( IPv4 or IPv6 ), Subnet mask and default gateway or select “DHCP”...
  • Page 9 Change Default Time setting: Step 4: When re-login to the new IP address, the next step is to setup the system time zone. Click Device Setting > Time to setup the system. Enter the current SNTP server IP address, time zone and daylight saving parameters. Apply the change by clicking Apply button.
  • Page 10 > FXS Line. Modify the SIP register information and apply it. (Fig. 6) (Fig. 6) Soft Reset WellGate 2522: Step 7: After modify basic setting. It is required to reset WellGate 2522. Click Maintenance > Maintenance > Soft-Reset or Reboot to take effect.
  • Page 11 Then the caller continues to dial a VOIP number and WellGate 2522 uses the setup from SIP Trunk 1 to make SIP call out. 2. For VOIP incoming call from SIP Trunk, WellGate 2522 will off hook a FXO port and dial to PSTN Phone. (used by non-PABX Mode) For FXS: 1.

  • Page 12: Device Settings

    Device Settings From this setting category, all devices related to parameters can be found here. Network Configuration > Network Parameter Description: Setting: IP Support: IP stack to be supported (IPV6 and IPV4 or IPV6 or IPV4 only) WAN Setting: Network Type: support “Fixed IP”;”DHCP”;”PPPoE” IP Address IPV4 address Netmask: IPV4 network subnet mask...
  • Page 13 VOIP VLAN: Enable VOIP VLAN or not. When enable VOIP VLAN, the WAN port can be only accessed by VLAN. If it is required to manage the WellGate 2522, Administrator can use LAN port to access this gateway instead. VOIP VLAN ID (2-4096): VLAN ID range to be used.
  • Page 14 Device Time Setting: WellGate 2522 support SNTP with time zone and daylight saving. Device Setting > Time Parameter Description: Current Time: Current Time, date and year display. NTP Time Server SNTP time server IP address NTP Refresh Interval(sec) The interval time to sync NTP server in seconds Time Zone: The time-zone where WellGate 2522 is located.

  • Page 15: Device Advance Setting

    Device Advance Setting: > Advance Parameter Description: HTTP Port: The Administrator Web service port (the default is 80) HTTPS Port: The https web service port (the default is 443) Telnet Port: The telnet service port (the default is 23), when click the disable option;...
  • Page 16 >User Login Parameter Description: Administrator: The administrator level user who has full access authority to WellGate 2522. Supervisor: The supervisor level user who has limited administrative access right. User: The user access right which only allows setting some user related features.
  • Page 17 Debug Settings: WellGate 2522 provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resources, it is recommended to turn on only for necessary and under Welltech FAE’s instruction.
  • Page 18 Syslog: Enable or disable to send system events to syslog server or not Syslog Port: syslog server service port (default is 514) Auto Provision: The WellGate 2522 can be provisioned by HTTP Server for large deployment. Please contact Welltech for availabilities. >Provisioning...
  • Page 19 Select 9510: (This feature is not yet available now. Please don’t select at present) Parameter Description: (This function is not available yet for WellEMS 9510) Provisioning Service: Enable auto provisioning service by WellEMS 9510 or not. - Enable: Enable the service and use manual configured EMS server parameters.
  • Page 20 Select Http: This feature is ready to use now. Http Configuration: Enable or Disable Http Config URL: internal used only Refresh interval(minute): interval to check whether have a new configuration/firmware or not in minutes User ID: specify the Login ID for http authentication Password: specify the password for http authentication >SNMP SNMP Agent:...
  • Page 21 Community: The communication name for sending the SNMP trap >PABXMODE This quick setting is dedicated to be used for Wellgate 2522 to become an inter-connection in between PSTN Lines and analog trunk lines from traditional PABX. The call scenario will be working as follows:...

  • Page 22: Nat Setting

    PabxMode: Enable or Disable PABX mode, default is Enable. NAT Setting Wellgate 2522 can support NAT, 2 Ethernet ports (management mode) or bridge mode. Here is the setting for NAT related service. > DHCP Srv. (DHCP Server) DHCP Server: Enable DHCP server or not.
  • Page 23 UPNP Server : Enable UPNP server or not. > Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Bandwidth Control: Bandwidth Control: enable bandwidth control or not. Download Bandwidth: specify total bandwidth for download (unit: kbps).
  • Page 24 specific : priority 1 – Download: highest priority download bandwidth priority 2 – Download: normal priority download bandwidth priority 3 – Download: low priority download bandwidth priority 1 – Upload: highest priority upload bandwidth priority 2 – Upload: normal priority upload bandwidth priority 3 –...
  • Page 25 IP Target Priority: Priority value for the target Type: The target type is set to IP Configure Type: unique IP or a range of IP addresses Unique: IP Address: the IP address to be set IP Range: Start IP: The starting IP for a range End IP: The stopping IP for a range Port Target...
  • Page 26 Priority: Priority value for the target Type: The target type is set to port number Configure Type: unique port number or a range of port number Unique: Port: the port number to be added Protocol: protocol for the port Port Range: Start port: the starting port number End port: the stop port number Protocol: protocol for the port range...
  • Page 27 Type: DSCP value DSCP: The DSCP will be mapped to the priority Wellgate 2522 supports firewall features below. > URL Filter URL Filter: the specified URL will be blocked > IP Filter IP Filter: The specified IP address to be blocked...
  • Page 28 > MAC Filter MAC Filter: The MAC address to be blocked, please follow these formats of picture. > APP Filter APP Filter: application to be blocked > Port Filter...
  • Page 29 Port Filter: port number or range to be blocked > Port Fwd WellGate 2522 supports port forward feature below Port Fwd: enable port forward feature or not Port Range: Starting and stopping port to be forwarded. If you are using only 1 port, please set the starting port equal to stopping port.
  • Page 30 PRACK: Enable provision ACK or not (RFC 3262) - None: Disable PRACK - Supported: When select this mode, 100rel will be added to the support list. It indicates WellGate 2522 can support the PRACK but not mandatory. - Require: PRACK is mandatory required.
  • Page 31 > Audio Codec 1~5: The preference codec priority G.711u Payload Size: G.711 u-Law payload size G.711a Payload Size: G.711 A-law payload size G.729 Payload Size: G.729A payload size G.723.1 Payload Size: G.723.1 payload size Bit Rate: G.723.1 bit rate used 5.3K bit rate is used 6.3K bit rate is used Codec Priority: Selection order to match the remotely SDP for codec...
  • Page 32 For those countries are not showed in the list, please select a closed country and edit tone parameters to match your country. You can send an email with the tone definition to Welltech if you would like to put your country tone into the list.
  • Page 33 > NAT Traversal WellGate 2522 supports the following NAT traversal methods when it was situated behind router. NAT Traversal: Disable: Disable NAT traversal features STUN (Type 1,2): Enable STUN for NAT traversal. Since STUN can be used only for type 1 and type 2 NAT server, it is recommended to use this option.

  • Page 34: Voip Advance

    VOIP Advance: SIP > Parameter Description: SIP Hold Type: SIP on hold message sending method. - Send Only: Set the SDP media to send only when send an on-hold SIP message. - 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 35 is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2. If a provisional response is received, retransmission continue but at an interval of T2. (Default Value: 4000ms) SIP T4 (msec): T4 represents the amount of time the network takes to clear message between client and server transactions as defined in RFC3261.
  • Page 36 Disable: disable encryption function. Welltech encryption: Enable Welltech proprietary encryption for SIP signaling and RTP. It is required a Welltech SIP proxy server (WellSIP 6500 or SIPPBX 6200x) to work with this feature. When enable it, you can hide your VOIP traffic from ISP’s blocking.
  • Page 37 Max Jitter Buffer (msec): The Maximum delay time of Jitter buffer. Max Echo Tail Length (G.168): Enable the echo cancellation feature. The default setting is “128ms”. Jitter Opt. Factor: Jitter buffer dynamic factor for optimize. Please set to 7 unless under Welltech’s instruction to change.
  • Page 38 Ring> The ring cadence, voltage and frequency were configured to the phone. Frequency (10~70HZ): Specify the ringing frequency value (default is 20HZ) Ring on (0~8000ms): Specify the ringing on value (default is 1000msec) Ring off (0~8000ms): Specify the ringing off value (default is 2000msec) Ring level (10~95volt): Specify the ringing level (default is 94 volt RMS value)

  • Page 39: Dialing Plan

    End of Digit: The assigned key was treated as end of dial and dial out immediately. Retrieve Number: it forces the line to retrieve back if WellGate 2522 makes a transfer call to 3rd party but it DOES NOT answer and put this call go into voice mail service.
  • Page 40 Dialed Prefix: The prefix to be matched Max Digits: The digits will be received based on the Dialed Prefix. The following is an example for dialing rule: Mobile call is starting with 09 and it is 10 digits Long distance call is starting with 0 and it is 10 digits International call is starting with 00 and its max digit should be less than 32 The others are local call and 8 digits Emergency call is starting with digit “1”...
  • Page 41 Digit Manipulation> The Digit Manipulation (DM) will be processed based on prefix and DM group after the DNIS ( Called Party ) was determined. DM Group: Different DM group have different application as follows. FXO: This DM group is used for FXO port with 2 stages dialing. After the DNIS (Called party messages) is collected, this DM group will be processed before enter the routing procedure.
  • Page 42 Phone Book> Phone Book is used for peer to peer call. Name: This field supports called number only. If you enter words or text here, it will routes to proxy server automatically. Tel No: Enter called number and IP address. Please follow this sample of picture, as the format of “number@uri:port”.

  • Page 43: Fxs Setting

    FXS Setting: The FXS line setting includes each line number and SIP proxy settings. Line ID: FXS line (TEL 1 to TEL 2) State: The line is active or not TEL No: The telephone number of each FXS port Hotline TEL: If hot line is enable, this field shows the hot line number. FXS line>...
  • Page 44 Line Type: FXS or FXO (depend on device model). Line State: Set to active if you would like to use this line. Otherwise, set to Inactive. Forward reason: Unconditional forward: forward this call without any condition. Busy forward: Forward the call when phone is busy. No answer forward: forward the call when the call does not answered after no answer timeout.
  • Page 45 send register message out, the FXS line still can use SIP trunk for VOIP call or call locally. TEL No: The registrar telephone number User ID: The SIP user ID for register and call making User Password: The SIP password for register and call making Display Name: The SIP display name...
  • Page 46 SIP Proxy> The SIP proxy server defined here is dedicated used for FXS lines. Domain: The SIP domain for register or call making Primary proxy server: Primary SIP registrar server address Primary proxy server port: Primary SIP registrar server port number Outbound Proxy server: Primary outbound proxy server address Outbound Proxy server port: Primary outbound proxy server port...
  • Page 47 Caller ID> The call ID send to FXS port of analog phone set to display caller name or phone number. Caller ID Mode: Caller ID mode to be used for phone (FSK Bellcore, FSK ETSI, DTMF) Polarity Reverse before caller ID: start polarity reverse to FXS port before sending the caller ID Dual tone before caller ID: Send Dual Tone before caller ID (for FSK ETSI used only)
  • Page 48 Others> Flash time and current drop generation/detection time Min flash time(80~800msec): Specify the value of the flash low time, If the phone-set’s flash time is shorter than the Flash Low setting, the flash will be ignored. MAX flash time (80~800msec): Specify the value of the flash high time, If the phone-set’s flash time is longer than the Flash high setting, the flash will be handled as hang-up.

  • Page 49: Fxo Setting

    FXO Setting: The FXO Setting contains the FXO related parameters. Line ID: FXO line (Line 1 , Line 2) State: The line is active or not TEL No: The reference telephone number (e.g. PSTN TEL of line) Hotline TEL: If hot line is set, this field shows the hot line number. FXO line>...
  • Page 50 WellGate 2522 answer the call (establish call between VoIP and FXO) after time out to start Billing count purpose. After the DTMF digits dialing, WellGate 2522 send 183 with SDP to SIP Trunk to enable the voice path for VOIP side.

  • Page 51: Sip Trunk

    If the caller ID is sending before the first ring, this parameter can be set to greater or equal to 1. After the ring count was reached, WellGate 2522 answer the call and play voice greeting file if 2-stage dialing is selected. Or, make the VOIP call out directly if hot line mode and number is selected.
  • Page 52 Trunk ID: SIP trunk ID 1-4 Register Type: Whether this account need register or not Register: When it is set to register, WellGate 2522 sends REGISTER message to SIP proxy server for registration. Predefine: When it is set to predefine, WellGate 2522 DOES NOT send REGISTER message out.
  • Page 53 FXO_Tel_NO@local_IP_address. The following guideline could be used for most cases: 1. If the WellGate 2522 in SIP proxy was handled as a gateway, please set both the display name and User Id to be “PSTN caller ID”. 2. If the WellGate2522WG2522 in SIP proxy was handled as a subscriber, please set the display name to “PSTN caller...

  • Page 54: Route Plan

    Route Plan: The routing policy is the core feature of WellGate 2522. The policy is based on incoming call type, destination, length and prefix code to determine the outgoing call routes and process. There are three routes to go for each incoming call port as follows.
  • Page 55 Matched Length: matched DNIS (called number) length. The zero (0) mean no limitation of length. Outgoing Type: The outgoing call from FXS port can only go to either FXO or VOIP. Create Route Plan> Click Routes Plan and new to create a new routing policy.
  • Page 56 Incoming Call Type: Incoming call type VOIP: The incoming SIP call type FXS: The FXS extensions incoming call type Matched Prefix: matched DNIS (called number) prefix Matched Incoming List: matched DNIS incoming interface target For VOIP incoming call type, the incoming target will be the SIP trunk ID.
  • Page 57 Create Route Plan>Backup Route Backup Route Active: Active the backup routes or not. Outgoing Type: Define backup routes outgoing call type. Hunting Type: The hunting method was used for this route. Please refer to the Primary Route. Routing List: The backup routing target list was used for this route. Route DM Group: Select DM group 1 to 4 in case that the backup required the DM before making the call.
  • Page 58 For Non-PABX Mode Interface> For this interface, it could be routed to VOIP and FXO and FXS and vice versa. You can ignore the routing plan if you don’t need it for FXS interface. Incoming Call Type: Incoming call type (VOIP or FXS or FXO) Matched Prefix: matched DNIS (called number) prefix Matched Incoming List: matched DNIS incoming interface target Matched Length: matched DNIS (called number) length...
  • Page 59 Incoming Call Type: Incoming call type VOIP: The incoming SIP call type FXO: The PSTN incoming call type FXS: The FXS outgoing call type Matched Prefix: matched DNIS (called number) prefix Matched Incoming List: matched DNIS incoming interface target For VOIP incoming call type, the incoming target will be the SIP trunk ID.
  • Page 60 = 282265699) to make call. When backup route is started, the DNIS is still unchanged as 886282265699. This makes the DM easy to predict and implement. 3 special default route, “VOIP Default Route” and “FXO default Route” and “FXS default Route” are used as the default routing when there is not any other routing are matched.
  • Page 61 States: WellGate 2522 provides the system status here. Device States> Model: The model number MAC-Address: The MAC address of WellGate 2522 Network Type: The Network Interface Type Settings IP-Address: IP address is using Firmware: The firmware version and released information Line States>...
  • Page 62 SIP Trunk States> Account: SIP trunk account Registered: The SIP trunk register status Concurrent Call: The concurrent calls are used for this SIP trunk Refresh Interval (second): The time to refresh the status...
  • Page 63 Maintenance: WellGate 2522 can be managed by this management page to upgrade firmware or Reset this device. Backup: Backup the system settings for restoring purpose Restore: Restoring the backup setting to this device Reset to Default: Reset system setting to factory default value.

  • Page 64: Appendix A --- Call Processing Flow (Wellgate 2540)

    Appendix A --- Call Processing Flow (Wellgate 2540)

  • Page 65: Appendix B --- System Recovery

    If you cannot login to the web page through 192.168.123.123. Open a command line windows and type “telnet 192.168.123.123”. If you can see the following display, go to the next step. Otherwise, please contact Welltech FAE for RMA (Repair). Prepare a TFTP server for firmware download as follows download TFTP server http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip...
  • Page 66 download the firmware into the same file folder or directory with TFTP program. In the Telnet terminal, do the following command 1. __dmctw 2. cd /config_fs 3. rm -f wg25*.bin 4. tftp –g –r wg25.2.0.bin 192.168.123.111 4. copy firmware successfully 5.
  • Page 67 Step 1: Build mac list for mass configuration file generation Please open the “wg2522 MAC.csv or wg2522 MAC.csv” which was provided from Welltech by using Microsoft Excel. You can refer to the picture below. Normally, you should get all required configuration mac list from Welltech and use it to configure file generation if you have ordered a bulk of quantity.
  • Page 68 Step 5: Put the “*.cfg” file into HTTP or FTP directory. Set the provision settings in Wellgate 2522 and reboot to test it. You can use the hfs for http file server. It can be downloaded from this WebPage http://www.rejetto.com/hfs/.

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