WELLTECH WELLGATE 26XX - V105 User Manual

WELLTECH WELLGATE 26XX - V105 User Manual

Voip gateway

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Wellgate 26xx Series
User Manual
Revision Information
Version
105
1. Introduction .....................................................................................................3
1.1 26xx Telephony Gateway .................................................................................3
1.2 Benefits .........................................................................................................3
1.3 Physical Interface ...........................................................................................3
1.4 Specification...................................................................................................4
1.5 Setting and maintenance.................................................................................5
1.6 Environmental ................................................................................................5
2. Appearance......................................................................................................6
VoIP Gateway
Date
Description
nd
Feb-10-2009
3
English Version

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Summary of Contents for WELLTECH WELLGATE 26XX - V105

  • Page 1: Table Of Contents

    Wellgate 26xx Series VoIP Gateway User Manual Revision Information Version Date Description Feb-10-2009 English Version 1. Introduction .....................3 1.1 26xx Telephony Gateway .................3 1.2 Benefits ......................3 1.3 Physical Interface ...................3 1.4 Specification....................4 1.5 Setting and maintenance.................5 1.6 Environmental ....................5 2. Appearance......................6...
  • Page 2 26xx Technical Manual EN-V105 2.1 Front Panel: LED Indicators ................6 2.2 Rear Panel: LED Indicators ................7 3. Environment Setup and IP Connection..............9 3.1 Configuration ....................9 3.2 Network Configuration .................. 11 3.2.1 WAN Setting ....................12 3.2.1.1 WAN Setting --Static IP ..................14 3.2.1.2 WAN Setting --DHCP ....................15 3.2.1.3 WAN Setting --PPPoE ...................16 3.2.2.
  • Page 3 26xx Technical Manual EN-V105 3.5.3.3 Updating the firmware by HTTP..............58 3.5.4 Reset to Default..................59 3.5.5 Network Status ..................60 3.5.6 Version Info....................61 3.5.7 Port Status ....................62 3.5.8 Password....................63 3.6 Rebooting the system ................... 64 Appendix A ......................
  • Page 4: Introduction

    26xx Technical Manual EN-V105 1. Introduction 1.1 26xx Telephony Gateway The Wellgate 26xx is an 4 to 8-ports FXS/FXO VoIP gateway which includes 1-WAN/4-LAN 10/100 base-T NAT router to meet the current network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network to makes Wellgate 26xx series to be an excellent solution for various VoIP applications.
  • Page 5: Specification

    26xx Technical Manual EN-V105 1.4 Specification IP Network connection IPv4 (RFC 791) MAC Address (IEEE 802.3) PPPoE Client (RFC 2516) DNS Client DHCP Client (RFC 2131) DHCP Server (RFC 2131) NAT (RFC 1631) TCP/UDP (RFC 793/768) ICMP (RFC 792) RTP/RTCP (RFC 1889/1890) SNTP (RFC 2030) TFTP Client Telnet Server...
  • Page 6: Setting And Maintenance

    26xx Technical Manual EN-V105 G.711 pass-through T.38 Fax relay protocol Tone Generation & Detection Ringing Tone Ring Back Tone Dial Tone Programming Tone Call Features Call Hold Call Transfer (Blind & consultant) Call Forward (Unconditional / No Answer / Busy) MWI –...
  • Page 7: Appearance

    26xx Technical Manual EN-V105 Storage Temp. & Humidity Temp.: 0℃~55℃ (32℉~131℉) Humidity: 10%~95% relative humidity, non-condensing AC Power Adaptor: INPUT: AC100V-240V, 50/60Hz OUTPUT: DC 12V, 3.0A Regulatory Compliance: FCC (Part 15, Class B) & CE 2. Appearance 2.1 Front Panel: LED Indicators Wellgate 2608 Wellgate 2680 Wellgate 2644...
  • Page 8: Rear Panel: Led Indicators

    26xx Technical Manual EN-V105 LAN (1-4) This will light up green when the gateway’s LAN port 1-4 is physically connected to a local network (Refer to Rear Panel section in page number for location of LAN port 1-4). When data is transmitted through this port, it will flash green. The default IP of LAN port is 192.168.123.123.
  • Page 9 26xx Technical Manual EN-V105 line in PABX. L1-L8 The RJ-11 FXO port 1-8, connect to PSTN T1/P1-T4/P4 It is a pair of FXO and FXS connector. The different is that the when power off or application is crashed, the FXO and FXS will be connected together automatically for local surviving.
  • Page 10: Environment Setup And Ip Connection

    26xx Technical Manual EN-V105 3. Environment Setup and IP Connection First of all, connect your computer to Wellgate 26xx’s LAN port by using DHCP. The IP address assign to your computer should be 192.168.123.x by default. Once you can get the IP address from Wellgate 26xx, you can start the configuration as below.
  • Page 11 26xx Technical Manual EN-V105 2. You will enter the main page of the web configuration interface after you keyed in the username and password correctly (see figure below).
  • Page 12: Network Configuration

    26xx Technical Manual EN-V105 3.2 Network Configuration The following instructions will explain the configurations for setting up the WAN port of the 26xx. There are in total three methods of connections: Static IP, DHCP and PPPoE. Note: You can retrieve the IP address of the WAN port by keying #126# on the phone set that is connected to the FXS port of the gateway.
  • Page 13: Wan Setting

    26xx Technical Manual EN-V105 3.2.1 WAN Setting The table shown below describes the configuration items for 3 connection types of network (Static IP, DHCP and PPPoE).
  • Page 14 26xx Technical Manual EN-V105 WAN Setting Item Description Static IP DHCP PPPoE Connected mode Select the connection method for the WAN port of the 26xx, you can choose the following: Static IP DHCP PPPoE Current IP Address Show current IP address DNS server mode Select the DNS behavior, you can choose the following:...
  • Page 15: Wan Setting --Static Ip

    26xx Technical Manual EN-V105 WAN Setting Item Description Static IP DHCP PPPoE Default gateway Specify the IP address of the default gateway. Remote access Restricts/Blocks users restriction connecting to the WAN port’s IP remotely, you can Enable/Disable this option. PPPoE userID Specify the username of the PPPoE account PPPoE password...
  • Page 16: Wan Setting --Dhcp

    26xx Technical Manual EN-V105 1. Press the “Apply” button (at the bottom) after you finish to save changes. 2. Press the “Reboot” button to apply the changes. 3.2.1.2 WAN Setting --DHCP Press the “Apply” button (at the bottom) after you finish to save changes. 2.
  • Page 17: Wan Setting --Pppoe

    26xx Technical Manual EN-V105 3.2.1.3 WAN Setting --PPPoE 1. Input PPPoE user ID and password 2. Press the “Apply” button (at the bottom) after you finish to save changes. 3. Press the “CANCEL” button (next to the Apply button) to clear the values in the page.
  • Page 18: Lan Setting

    26xx Technical Manual EN-V105 3.2.2. LAN Setting LAN Setting ITEM Description LAN IP address Specify the IP address of the 26XX LAN port. LAN mask address Specify the mask address for 26XX LAN port. DHCP server Enable/Disable DHCP function on the LAN port.
  • Page 19 26xx Technical Manual EN-V105 LAN Setting ITEM Description Domain Name You can specify the domain name that will be assigned by the DHCP server to the attached network devices. The DHCP server will send information on the “server host name” to the DHCP client.
  • Page 20: General Configuration

    26xx Technical Manual EN-V105 3.3 General configuration To make VoIP calls, you will need a SIP account provided by the SIP Proxy you are registered with. To configure the relevant SIP settings, please refer to the instructions explained below. 3.3.1 PABX Mode (Just use 2644 only) This quick setting is dedicated to be used for Wellgate 2644 to become a inter-connection in between PSTN and traditional PABX.
  • Page 21: Sip Setting

    26xx Technical Manual EN-V105 3.3.2.1 Primary FXS SIP settings When you have multiple SIP accounts for each FXS line, please set Representative Number Only to No. Then refer to 3.3.2.1 for the detail FXO Dialing Prefix When the prefix is set here, the call will be route to FXO instead of VOIP.
  • Page 22 26xx Technical Manual EN-V105 paragraph Appendix A Secondary proxy Specify the data of secondary proxy: Enable/Disable, IP address, Port#, Domain Name, Expire time and MWI TTL. When you enable secondary proxy, it will start to register no matter whether primary proxy is registered or not.
  • Page 23 26xx Technical Manual EN-V105 number. You can choose the following: Serial ring (Follow the ring priority defined below) Simultaneous(ring all) Ring Time (s) for Serial ring Specify the Ring Time for Serial ring Status Displays the registration status, whether it is registered or not. Priority Select the group of representative number, and specify the priority.
  • Page 24: Sip Advanced Setting

    26xx Technical Manual EN-V105 3.3.3 SIP Advanced Setting Local SIP port(1~65535) Specify the local SIP port’s number. Local RTP port(1~65535) Specify the local RTP port’s number. Session Expire(Sec) Specify the session expire time that will be used to negotiate with the remote host or proxy.
  • Page 25 26xx Technical Manual EN-V105 UAS (Server) This will add the parameter refresher=uac or uas in the Session Refresh Request message. Unregister All Send SIP unregister signaling message after the 26xx has been restarted Early media Treatment Use early media treatment SIP protocol, where SIP invite messages will not include SDP.
  • Page 26: Payload Type Setting

    26xx Technical Manual EN-V105 3.3.4 Payload Type Setting RFC2833 payload type Specify the RFC2833 payload type (range is 96~128, however 100, 102~105 is reserved by other payload types). T.38 FAX payload type Specify the FAX payload type (range is 96~128, however 100, 102~105 is reserved by other payload types) T.38 Redundancy payload type Specify the Redundancy payload type...
  • Page 27: Line Setting

    26xx Technical Manual EN-V105 Modem by pass payload type Specify the Modem by pass payload type (range is 96~128, default value is 103. 100, 102, 104, 105 is reserved by other payload types). Modem relay payload type Specify the Modem relay payload type (range is 96~128, default value is 105.
  • Page 28 26xx Technical Manual EN-V105 No Answer Forward Time (FXS only) If you enable the No Answer Forward function (Representative number or L1~L8 number), please specify the time of no answer. The default setting is 30 sec. Enable/Disable FAX T.38 function. Line1~Line8 relevant data Type Displays the port type of that particular...
  • Page 29 26xx Technical Manual EN-V105 Proxy registration account ID. Display name: Specify the Display name of the phone number. The first is the number registers to Primary proxy. The default setting is 1000~1007. Enable Hotline Click the check box to enable hotline feature.
  • Page 30: Qos Setting

    26xx Technical Manual EN-V105 3.3.6 Qos Setting Type Select Qos Type: DSCP or ToS Differentiated Services Code Point Setting (DSCP) DSCP RTP Select the DSCP value for RTP (voice packets), the value in the drop down list is expressed in binary format, you can choose to meet your network environment.
  • Page 31: Speed Dial Setting

    26xx Technical Manual EN-V105 choose to meet your network environment. Press the “Apply” button (at the bottom) after you finish to save changes. 2. Press the “Reboot” button to apply the changes. 3.7 Speed Dial Setting 3.3.7.1 Speed Dial Speed Dial Editor Specify the speed Dial Number/Telephone Number/Name, then press the Add or Del button to...
  • Page 32: Peer To Peer Call

    26xx Technical Manual EN-V105 3.3.7.2 Peer to Peer call You can use speed dial to do the peer to peer call as follows: Speed Dial Editor Specify the speed Dial (In P2P application) Number/Telephone Number/Name, then press the Add or Del button to add or delete record The format of “Telephone Number”...
  • Page 33: Caller Id Setting

    26xx Technical Manual EN-V105 3.3.8 Caller ID Setting Caller ID Setting (Line 1~Line 8) Select the (Line 1~Line 8)Caller ID generation type to use, you can choose the following: Disable DTMF FSK(Bellcore) ETSI(Before Ring) ETSI(Between ring) FXO only choose Enable/Disable the caller ID detection AUTO: You can choose different caller...
  • Page 34 26xx Technical Manual EN-V105 disable this particular function. DTMF Caller ID Start Symbol Specify the DTMF Caller ID Start Symbol The default symbol is D. DTMF Caller ID End Symbol Specify the DTMF Caller ID End Symbol The default symbol is C. Press the “Apply”...
  • Page 35: Cdr Setting

    26xx Technical Manual EN-V105 3.3.9 CDR Setting CDR mode Select the CDR mode for Enable or Disable. If you Enable this feature, please specify the CDR Server address and port number at the CDR server address and port’s text box, then you can get Call Detail Data form CDR Server.
  • Page 36: Syslog Setting

    26xx Technical Manual EN-V105 enable syslog server from settings before you can use it. 3.3.10 Syslog Setting This syslog is used to send the debug log from Wellgate 26xx to syslog server.
  • Page 37 26xx Technical Manual EN-V105 Syslog mode Select the Syslog mode for Enable or Disable. If you Enable this feature, please specify the Syslog Server address and port number at the Syslog server address and port’s text box, then you can get detail system log from Syslog server.
  • Page 38: Advanced Configuration

    26xx Technical Manual EN-V105 3.4 Advanced Configuration 3.4.1 System setting prack PRACK is defined in RFC 3262: Reliability of Provisional Responses in SIP. You can accommodate your softswitch (Proxy Server) to Enable or Disable this feature. ROH (FXS only) Receiver-Off-Hook (ROH) Tone A ROH tone is sent to the subscriber to inform him that his receiver is off-hook.
  • Page 39 26xx Technical Manual EN-V105 FAX redundancy depth Specify the resend times (0~3)for FAX error packet, T.38 FAX Type Select the FAX Type to use, you can choose the following: T.38 ByPass Auto T.30 FAXByPass Codec Select the FAX ByPass Codec to use, you can choose the following: G.711 a-law G.711 u-law...
  • Page 40 26xx Technical Manual EN-V105 keyword for FAXByPass function. Input the data as SIP Proxy required. FAXByPass Keyword Some SIP Proxy need specify special keyword for FAXByPass function. Input the data as SIP Proxy required. IP Address announcement You can Enable/Disable this function, If you select Enable, you can connect T1 port with a phone set and press #120#, you will hear the...
  • Page 41 26xx Technical Manual EN-V105 Loop Current Drop Duration Specify the duration (100~1000ms) of (0:disable, 100~1000ms ) loop current drop, 0 for disable. This feature is used when the 2608(FXS) are connected with answering machines. When the remote site disconnects, the system will drop FXS port’s voltage to 0, and make the answering machines disconnect.
  • Page 42: Sntp Setting

    26xx Technical Manual EN-V105 3.4.2 SNTP Setting SNTP mode Select the SNTP mode : On or Off SNTP server address Specify the SNTP server address for time synchronization. Time Zone -GMT Select the Time Zone of your location Time setting You can specify the time with year/month/date /hour/minute /second when you select the SNTP...
  • Page 43: Codec Setting

    26xx Technical Manual EN-V105 3.4.3 Codec Setting Codec Priority You can specify the priority of the codec from First to Fifth (first being the highest priority and Fifth being the lowest). You can choose the following codec’s: G711U G711A G723 G729A G726 Codec Packet Size...
  • Page 44 26xx Technical Manual EN-V105 G726 10,20,30,40,50,60 Bandwidth Required When you select the codec packet size shown above, system will set default requirement of bandwidth. Press the “Apply” button (at the bottom) after you finish to save changes. Press the “Reboot” button to apply the changes.
  • Page 45: Voice Setting

    26xx Technical Manual EN-V105 3.4.4 Voice Setting Jitter Buffer Minimal Delay Specify the minimal delay of the jitter buffer. The range is 0~150 ms and the default setting is 0 ms. Maximal Delay Specify the maximal delay of the jitter buffer.
  • Page 46 26xx Technical Manual EN-V105 Echo cancellation Enable/Disable the echo cancellation feature. The default setting is “Enable”. Local voice volume Specify the volume gain of the voice in the local side (0~63, default is 32). You can set this option for each of the 8 lines.
  • Page 47: Tone Setting

    26xx Technical Manual EN-V105 3.4.5 Tone Setting Dial tone Specify the pattern of the Dial tone, you can adjust the high frequency, low frequency, high level, low level, the On and Off time for tone 1 and 2. Ringback tone (FXS only) Specify the pattern of the Ringback tone, you can adjust the high frequency, low frequency, high level,...
  • Page 48 26xx Technical Manual EN-V105 ROH Tone (FXS only) Specify the pattern of the ROH Tone, you can adjust the high frequency, low frequency, high level, low level, the On and Off time for tone 1 and 2. The ROH tone is a single high frequency tone used to warn users that their phone is not placed on-hook (hang up) correctly.
  • Page 49: Phone Setting

    26xx Technical Manual EN-V105 3.4.6 Phone Setting Primary Ringing Ringing Frequency Specify the Ringing frequency value. ringing frequency : 15~100 (Unit : Hz) Ringing ON Specify the Ringing ON value. ringing ring ON : 0~8000 (Unit : ms) Ringing OFF Specify the Ringing OFF value.
  • Page 50 26xx Technical Manual EN-V105 will be handled as hang-up. Secondary Ringing (FXS only) Note: The feature will be enabled automatically when the Min. Digit Count has been enabled and specified. It is used to have different ring cadence when the incoming caller number is shorter than the setting of “Min.
  • Page 51: Digit Manipulation

    26xx Technical Manual EN-V105 3.4.7 Digit Manipulation Digit Manipulation Testing This option allows users to test the digit manipulation rule you set. Digit Manipulation Editor With this option, you can specify whether to add digits to a prefix number or drop a prefix number. For example, if the user sets: First Example Prefix: 02 (matched prefix)
  • Page 52: Dial Plan

    26xx Technical Manual EN-V105 If the user dials 82265699, the resulting dial out number will be 0282265699. You can configure up to 50 entries in the Digit Manipulation Editor. FXO Dial Prefix For outgoing call, the default will be made to VOIP. However, if you set the FXO prefix here, the call will be route to FXO instead of VOIP.
  • Page 53 26xx Technical Manual EN-V105 dialed number. For example, if the user sets: First Example Function: Enable Leading digit: 02 Total Digit count: 10 If the user dials a 10 digit number with a prefix of 02 (e.g. 0282265699), the WELLGATE 26XX will immediately detect it and dial this number straight away.
  • Page 54: Management

    Press the “Reboot” button to apply the changes. 3.5 Management 3.5.1 Provision Server Note: The provisioning server is supported by working with WellEMS 9510 only. . If you need this requirement, Please contact Welltech for availabilities. Provision server Mode Enable/Disable provision function Provision server IP address Specify the Provision Server’s IP...
  • Page 55: Save-Reload Setting

    26xx Technical Manual EN-V105 3.5.2 Save-Reload setting Export File Click the “Export” button to export “user.cfg” data Import File Specify the file path and file name to Import the configure data. Press the “Reboot” button to apply the changes.
  • Page 56: Upgrade Firmware

    26xx Technical Manual EN-V105 3.5.3 Upgrade Firmware Download mode Select the connection method to update the WELLGATE 26XX’s firmware, you can choose the following: TFTP TFTP/FTP server IP address Specify the TFTP/FTP server’s IP address. FTP login Specify the login username/password for the FTP server.
  • Page 57: Updating The Firmware By Ftp

    26xx Technical Manual EN-V105 3.5.3.1 Updating the firmware by FTP 1. Select FTP mode in the drop down list. 2. Key in the IP address, login name, password of your FTP server and specify the correct filename of the firmware. 3.
  • Page 58: Updating The Firmware By Tftp

    3.5.3.2 Updating the firmware by TFTP 1. First, download the TFTP program from our website http://www.welltech.com/support/utility.htm. Unzip the TFTP to a directory that you desire in your hard drive and execute the TFTP program. Make sure that the TFTP program points to the directory of where your firmware is stored.
  • Page 59: Updating The Firmware By Http

    26xx Technical Manual EN-V105 3.5.3.3 Updating the firmware by HTTP 1. Under Device Management => Software Upgrade web menu, specify the location of the firmware by clicking the Browse button next to the Http Upload text box. 2. You will be prompted with a window requesting the location of the firmware. 3.
  • Page 60: Reset To Default

    26xx Technical Manual EN-V105 3.5.4 Reset to Default Users can restore back to factory default settings using this feature. The password of the account and the network configurations are the things that will not be changed when this feature is executed.
  • Page 61: Network Status

    26xx Technical Manual EN-V105 3.5.5 Network Status Connection mode Displays the current connection mode. Current IP address Displays the current IP address of the WAN port. Subnet mask Displays the current subnet mask’s IP. Default gateway Displays the current default gateway’s Primary DNS address Displays the current primary DNS address.
  • Page 62: Version Info

    26xx Technical Manual EN-V105 3.5.6 Version Info. Boot version Displays the current boot version loaded on the WELLGATE 26XX. Post version Displays the current post version loaded on the WELLGATE 26XX. Application version Displays the current application version loaded on the WELLGATE 26XX.
  • Page 63: Port Status

    26xx Technical Manual EN-V105 3.5.7 Port Status Item Displays the corresponding port number. Status Displays the status of the port. Port Type Displays the port type (FXS,FXO)of the corresponding port number. Register Proxy Displays the registration status of the corresponding port number. if the port Register success it will display “Yes”...
  • Page 64: Password

    26xx Technical Manual EN-V105 3.5.8 Password Username Select the type of user name that you would like to configure the password for, you can choose the following: root user Current password Specify the current password for the user selected in the drop down list above.
  • Page 65: Rebooting The System

    26xx Technical Manual EN-V105 3.6 Rebooting the system Executing this function will reboot the whole system, when configuration changes are made to the device, it needs to be rebooted for the changes to take effect (see figure below).
  • Page 66: Peer To Peer Mode (Fxo Fxs)

    26xx Technical Manual EN-V105 Appendix A Peer to Peer mode (FXO FXS) In this application, the distance of PABX extension is not limited. You can use the same PABX in two or more branches. Configuration: 1. A side : FXO : IP address : 10.1.1.2 FXO: number is 2000 to 2008 2.
  • Page 67 26xx Technical Manual EN-V105 (A side--FXO) A side : (FXO-08 : IP address 10.1.1.2) General Configuration—Line Setting Line 1~Line 8 Please refer to the figure shown above, (A side--FXO) Enable all the line and Disable all the register. Specify the relevant data: Account, number, password and display name.
  • Page 68 26xx Technical Manual EN-V105 2. B side: (WELLGATE 2608 : IP address 10.1.1.3) General Configuration—SIP Setting Primary proxy/P2P IP Specify the destination (A side) IP (B side) Address of Peer to Peer mode, and specify the port# with 5076 Call number configuration Representative number Enable the representative line (B side)
  • Page 69 26xx Technical Manual EN-V105 B side: (WELLGATE 2608: IP address 10.1.1.3) General Configuration—Line Setting Line 1~Line 8 Please refer to the figure shown above, (B side) Enable all the line and Disable all the register and call waiting. Specify the relevant data: Account, number, password and display name Press the “Apply”...
  • Page 70: Peer To Peer Mode (Fxs Fxs)

    26xx Technical Manual EN-V105 Appendix B Peer to Peer mode (FXS FXS) Peer A—WELLGATE 26XX (for example the IP address is: 192.168.23.14) Peer B—WELLGATE 26XX (for example the IP address is: 192.168.23.58) Peer A—WELLGATE 26XX (for example the IP address is: 192.168.23.14)
  • Page 71 26xx Technical Manual EN-V105 26xx Technical Manual EN-V105 70 70...
  • Page 72 26xx Technical Manual EN-V105 Peer B—WELLGATE 26XX (for example the IP address is: 192.168.23.58)
  • Page 73 26xx Technical Manual EN-V105 Primary proxy/P2P IP Specify the destination IP Address of (Peer A/ Peer B) Peer to Peer mode, and specify the port# with 5076. In this application, we define the Peer to Peer mode in 2 groups. If you want to make call to others IP addresses, please refer to the paragraph 3.3.7 Speed dial...
  • Page 74 26xx Technical Manual EN-V105 number, password and display name. Press the “Apply” button (at the bottom) after you finish to save changes. 4. Press the “Reboot” button to apply the changes.

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Wellgate 26 series

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