WELLTECH WellGate 2540 User Manual
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WELLTECH WellGate 2540 User Manual

Fxo voip gateway
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Summary of Contents for WELLTECH WellGate 2540

  • Page 1 Welltech 2540 FXO Gateway User Guide...

  • Page 2: Table Of Contents

    Contents CH1 Introduction ................... 4 1-1 Physical Interface ................4 1-2 IP Network connection ..............4 1-3 Environmental ................5 1-4 Front Panel: LED Indicators ............5 1-5 Rear Panel: LED Indicators ............6 1-6 QUICK SETUP ................7 CH2 Device Settings................11 2-1 Network Configuration ..............11 2-2 Device Time Setting ...............
  • Page 3 10-3 SIP Trunk States................55 CH11 Maintenance ................56 11-1 Firmware Update ................56 Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO) in Appendix A --- System Recovery ............57 peer to peer mode with hotline by port to port application..... 62...

  • Page 4: Ch1 Introduction

    Welltech 2540 CH1 Introduction 2540 Telephony Gateway The Welltech 2540 is a 4 ports FXO (WellGate 2540) VoIP gateway which includes 1-WAN/1-LAN (management port) 10/100 base-T network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network to makes WellGate 2540 to be an excellent solution for various VoIP applications.

  • Page 5: Environmental

    - INPUT: AC100V-240V, 50/60Hz - OUTPUT: DC 12V, 1.5A Regulatory Compliance: FCC (Part 15, Class B) & CE  1-4 Front Panel: LED Indicators WellGate 2540 Figure 1-4-1 front panel Description Power When the power adapter is connected, the LED will light up green.

  • Page 6: Rear Panel: Led Indicators

    LED will become blinking. When PSTN is connected and no talking, the LED will be off. When a line is using, the LED will become light up. (WellGate 2540 only) 10/100 Base-T RJ-45 socket for LAN port, connects to PC...

  • Page 7: Quick Setup

    Web Browser such as FireFox to configure. Login : Setp1: Setup the administrative PC’s IP address to be same as Welltech 2540 and connect the Ethernet cable into WAN or LAN port. Start IE6.0 (or later version) to navigate Welltech 2540 web management system by typing the default URL which is http://192.168.123.123...
  • Page 8 Step 2: After login, the screen shows the Home page of Welltech 2540. (See figure 1-6-2 Network configure-1) Figure 1-6-2 Network configure-1 Change Default IP Network: Step 3: After successfully logon to the system, we need to change the network configuration. Click Device Setting > Network to setup the service network interface (WAN) parameters.
  • Page 9 Figure 1-6-4 Time setting Modify SIP Account Parameter: Step 5: The next step is to add a SIP trunk for VOIP calling. For WellGate 2540, it is necessary for VOIP calling . Click SIP trunk and new to create the required sip trunk.
  • Page 10 1. For PSTN incoming call, the caller will hear a dial tone. Then the caller can dial a VOIP number and it will use the setup SIP Trunk 1 to make SIP call out. (2 stage dialing) 2. For VOIP incoming call, Welltech 2540 will off hook a FXO port and dial to PSTN.

  • Page 11: Ch2 Device Settings

    CH2 Device Settings From this setting category, all devices related parameters can be found here. 2-1 Network Configuration > Network Figure 2-1 network setting Parameter Description: Setting:  IP Support: IP stack to be supported (IPV6 and IPV4 or IPV6 or IPV4 only) WAN Setting: Network Type: support “Fixed IP”;”DHCP”;”PPPOE”...
  • Page 12 WellGate 2540, Administrator can use LAN port instead.  VOIP VLAN ID(2-4096): VLAN ID Used Note: the default WAN IP address is 10.1.1.3. LAN Setting:  Management mode: This LAN port is used for management purpose, not used for register or routing.

  • Page 13: Device Time Setting

    2-2 Device Time Setting Welltech 2540 support SNTP with time zone and daylight saving. Device Setting > Time Figure 2-2 Time setting Parameter Description: Current Time: display time of now (display only)  NTP Time Server SNTP time server ...

  • Page 14: Device Advance Setting

    2-3 Device Advance Setting > Advance Figure 2-3 Advance setting Parameter Description:  HTTP Service: The Administrator Web service port (the default is 80)  HTTPS Service: The https web service port (the default is 443)  Telnet Service: The telnet service port (the default is 23) ...

  • Page 15: User Login Setting

     User: The user access right which only allows to setting some user related features.  User ID: Login User ID  Password: Login Password  Confirm Password: Confirm new password again  Language: The web page language used when the account login. To add a customized local language, please contact Welltech.

  • Page 16: Debug Settings

    2-5 Debug Settings Welltech 2540 provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resource, it is recommended to turn on only for necessary and under Welltech FAE’s instruction.

  • Page 17: Event Notice

    2-6 Event Notice Welltech 2540 can send Syslog Event Notice when it had the following cases: 1. Register Failure or re-registered 2. FXO RJ-11 cable was plugged or unplug 3. Ethernet reconnected 4. System started Figure 2-6 Event notice setting ...

  • Page 18: Auto Provisioning

    2-7 Auto Provisioning The Welltech 2540 can be provisioned by WellEMS 9510 for large deployment. Please contact Welltech for availabilities. >Provisioning Figure 2-7-1 Provisioning Select 9510: Figure 2-7-2 Provisioning type of 9510 Parameter Description: (This function is not available yet for WellEMS 9510) ...
  • Page 19 Disable: disable encryption function. Welltech encryption: Enable Welltech proprietary encryption for SIP signaling and RTP. It is required a Welltech SIP proxy server (WS6500 or SIPPBX 6200) to work with this feature. When enable it, you can hide your VOIP traffic from ISP’s monitor.

  • Page 20: Snmp

    2-8 SNMP Figure 2-8 SNMP SNMP Agent:  SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read through SNMP protocol  Read Write Community Name: The community name to read and write through SNMP protocol. ...

  • Page 21: Ch3 Nat Setting

    CH3 NAT Setting The WellGate 2540 can support NAT, 2 ethernet leg (gw) or bridge mode. Here are the settings for NAT related service. 3-1 DHCP Ser. (DHCP server) Figure 3-1 DHCP server  DHCP Server: Enable DHCP server or not.

  • Page 22: Upnp (Universal Plug And Play Server)

    3-2 UPNP (universal plug and play server) Figure 3-2 UPnP  UPNP IGD: Enable UPNP server or not. 3-3 Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Figure 3-3-1 Bandwidth control Bandwidth Control: ...
  • Page 23 Maximum Bandwidth and Reserved Bandwidth:  Setup Method: bandwidth control method, percentage or specify the required bandwidth percentage : total bandwidth  priority 1: highest priority percentage  priority 2: Normal priority percentage  priority 3: low priority percentage  Figure 3-3-2 Bandwidth control specific : ...
  • Page 24 IP Target Figure 3-3-4 IP Target 1 Figure 3-3-5 IP Target 2  Priority: Priority value for the target  Type: The target type is set to IP  Configure Type: unique IP or a range of IP address Unique: ...
  • Page 25 Port Target Figure 3-3-6 Port Target  Priority: Priority value for the target  Type: The target type is set to port number  Configure Type: unique port number or a range of port number Unique:  Port: the port number to be added ...

  • Page 26: Url Filter

     Priority: Priority value for the target  Type: DSCP value  DSCP: The DSCP will be mapped to the priority The WellGate 2540 support firewall features as below. 3-4 URL Filter Figure 3-4 URL Filter  URL Filter: the specified url will be blocked...

  • Page 27: Ip Filter

    3-5 IP Filter Figure 3-5 IP Filter IP Filter: The specified IP address to be blocked  Local IP address: The LAN side IP address to be forwarded  Protocol: TCP, UDP or both are used for port forward  3-6 MAC Filter Figure 3-6 MAC Filter MAC Filter: The MAC address to be blocked...

  • Page 28: App Filter

    3-7 APP Filter Figure 3-7 App Filter APP Filter: application to be blocked  3-8 Port Filter Figure 3-8 Port Filter Port Filter: enable port Filter or not.  Port Range: Starting and stopping port to be forward. If you are ...

  • Page 29: Port Fwd

    3-9 Port Fwd The WellGate 2540 support port forward feature as below Figure 3-9 Port Fwd  Port Fwd: enable port forward feature or not  Port Range: Starting and stopping port to be forward. If you are using only 1 port, please set the starting equal to stopping port.

  • Page 30: Ch4 Voip Setting

     PRACK: Enable provisioning ACK or not (RFC 3262) - None: Disable PARCK - Supported: When select this mode, 100rel will be added to the support list. It indicates Welltech 2540 can support the PRACK but not mandatory. - Require: PRACK is mandatory required.

  • Page 31: Audio

    4-2 Audio Figure 4-2 Audio setting  Codec 1~5: The preferred codec priority  G.711u Payload Size: G.711 u-Law payload size  G.711a Payload Size: G.711 A-law payload size  G.729 Payload Size: G.729A payload size  G.723.1 Payload Size: G.723.1 payload size ...
  • Page 32 Enable: Start the voice activity (silence) detection when detect silence for 60 seconds, it will hang up the call. (For FXO use) Disable: Send silence packet as normal voice packet (no silence detection)  RTP Basic Port: The RTP starting port. Each channel will be add additional 10.

  • Page 33: Tone

    For those countries are not showed in the list, please select a closed country and edit to match your country. You can send an email with the tone definition to Welltech if you would like to put your country into the list. Note:...

  • Page 34: Nat Traversal

    4-4 NAT Traversal The WellGate 2540 support the following NAT traversal methods Figure 4-4 NAT Traversal  NAT Traversal: Disable: Disable NAT traversal features  STUN (Type 1,2): Enable STUN for NAT traversal. Since  STUN can be used only for type 1 and type 2 NAT server, it is recommended to use this option.

  • Page 35: Ch5 Voip Advance

    CH5 VOIP Advance 5-1 SIP Figure 5-1 SIP Parameter Description:  SIP Hold Type: SIP on hold message sending method. - Send Only: Set the SDP media to sendonly when send an on-hold SIP message. - 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 36  SIP T2 (msec): Determines the maximum retransmission interval as defined in RFC3261. For example, when an unreliable transport protocol is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2. If a provisional response is received, retransmission continue but at an interval of T2.

  • Page 37: Audio

    will think the request is failed. The default is 5 seconds.  Line Congestion Code: when callee's end system was contacted successfully but the callee is busy and does not wish to take the call at this time, the system wills response the code, default is 600. (FXO use) ...

  • Page 38: Ring

    OFF. Some PABX or PSTN provides 1 second ON and 3 seconds OFF Ring Cadence. In this case, please configure WellGate 2540 Ring Cadence to 1 second ON and 3 seconds OFF to match incoming Ring signal. (See Figure 5-3 Ring setting.)
  • Page 39 (default is 20HZ) Ring on (0~8000ms): Specify the ringing on value (default  is 1000msec) Ring off (0~8000ms): Specify the ringing off value (default  is 2000msec) Ring level (10~95volt): Specify the ringing level (default is  94 volt)

  • Page 40: Ch6 Dialing Plan

     End of Digit: The assigned key will be tread as end of dial.  Retrieve Number: it will forced to get back line, if used Welltech 2540 make transfer to other devices but the devices no answer and into voice mail,You can press the code forced to get back line.

  • Page 41: Dialing Rule

    6-2 Dialing Rule Figure 6-2 Dialing Rule setting Dialing rule is used to speed up the dialing procedure. Some user don’t like to use the end of dialing digit such as “#”, the administrator can use dialing rule instead. The longest prefix will be matched first. Dialed Prefix: The prefix to be matched ...

  • Page 42: Digit Manipulation

    6-3 Digit Manipulation The Digit Manipulation will be processed based on prefix and DM group after the DNIS is determined. Figure 6-3 Digit Manipulation setting  DM Group: Different DM group have different case to be used. FXO: This DM group is used for FXO 2 stage dialing. After the ...

  • Page 43: Phone Book

    6-4 Phone Book Phone Book is used for peer to peer call. Figure 6-4 Phone Book setting  Name: This field supports called number only. If you enter words or text here, it will routes to proxy server automatically.  Tel No: Enter called number and IP address. Please follow this sample of picture, as the format of “number@uri:port”.

  • Page 44: Ch7 Fxo Setting

    CH7 FXO Setting The FXO Setting contains the FXO related parameters. Figure 7-0 FXO setting  Line ID: FXO line (L1 to L4)  State: The line is active or not  TEL No: The reference telephone number (e.g. PSTN TEL of line) ...

  • Page 45: Fxo Line

     Polarity Reversal Detection: When enable the Polarity Reversal Detection; the Welltech 2540 will use the polarity reversal signal as the answer signal for FXO outgoing call. When disable the polarity Reversal Detection, the Welltech 2540 will use Dialing Answer Delay Time for answering the SIP call.
  • Page 46 0 db)  Dialing Answer Delay Time (sec): When the polarity reversal detection is disabled, Welltech 2540 will answer the call after this time out without answer supervision. After the DTMF dialing, Welltech 2540 will send 183 with SDP to enable the voice path for VOIP side.

  • Page 47: Ch8 Sip Trunk

    CH8 SIP Trunk The administrator needs to set the SIP trunk for VOIP outgoing call and incoming call. There are up to 4 SIP trunk can be used for whole system. Figure 8-0 SIP Trunk page  Trunk ID: SIP trunk ID 1 to 4 ...

  • Page 48: Create Sip Trunk

    Figure 8-1 SIP Trunk page  Trunk ID: SIP trunk ID 1-4  Register Type: Whether this account need register or not Register: When it is set to register, Welltech 2540 will send  REGISTER message to SIP proxy server for registration.
  • Page 49 SIP FROM header’s URL will be FXO_Tel_NO@local_IP_address. The following guideline could be used for most of case: 1. If the Welltech 2540 in SIP proxy is handled as a gateway, please set the display name and User Id should be set to “PSTN caller ID”.

  • Page 50: Ch9 Route Plan

    CH9 Route Plan The core of Welltech 2540 is the routing policy. The policy is based on incoming call type/target, length and prefix to determinate the outgoing call process. For VOIP incoming call, it can send to FXO interface and vice versa.

  • Page 51: Create Route Plan

    9-1 Create Route Plan Click Route Plan and Click new to create a new routing policy. Figure 9-1 Route Plan setting  Incoming Call Type: Incoming call type VOIP: The incoming SIP call type  FXO: The PSTN incoming call type ...
  • Page 52 basis. This is the recommended method.  Routing List: The routing target list will be used for this route.   DM Group: Select DM group 1 to 4 in case it requires an DM (for example remove the prefix) before to make the call. Create Route Plan>Backup Route ...

  • Page 53: Ch10 Status

    10-1 Device States See the figure 10-0 Device Status  Model: The model number  MAC-Address: The MAC address of Welltech 2540  Network Type: The Network Interface Type Settings  IP-Address: IP address is using  IPV6 IP-address: display IPV6 address...

  • Page 54: Line States

    10-2 Line States This page shows the each line’s current status. Figure 10-2 Line Status  Line: L1 to L4  Call State: The Line status for this line  Refresh Interval (second): The time to refresh the status...

  • Page 55: Sip Trunk States

    10-3 SIP Trunk States Figure 10-3 SIP Trunk Status  Account: SIP trunk account  Registered: The SIP trunk register status  Concurrent Call: The concurrent calls are used for this SIP trunk  Refresh Interval (second): The time to refresh the status...

  • Page 56: Ch11 Maintenance

    CH11 Maintenance Welltech 2540 can be managed by this management page for upgrading firmware or reset. Figure 11-0 Maintenance  Backup: Backup the system settings for restoring purpose  Restore: Restoring the backup setting back to Welltech 2540  Reset to Default: Reset system setting to factory default ...
  • Page 57 If you cannot login to the web page through 192.168.123.123. Open a command line windows and type “telnet 192.168.123.123”. If you can see the following display, go to the next step. Otherwise, please contact Welltech FAE for RMA (Repair). Prepare a TFTP server for firmware download as follows download tftp server http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip...
  • Page 58 download the firmware into tftp data directory In the telnet terminal, do the following command 1. __dmctw 2. cd /config_fs 3. rm -f wg25*.bin 4. tftp –g –r wg25.1.0.bin 192.168.123.111...
  • Page 59 4. copy firmware successfully 5. reboot Check whether the system was recovered or not...
  • Page 60 Appendix B --- HTTP auto provisioning Get the http provisioning packet from Welltech and start the provisioning as follows: Step 1: build mac list for mass configuration file generation For FXO> The Welltech 2540 MAC.csv contains most frequently changed parameters as...
  • Page 61 Step 5: Put the “*.cfg” file into http or ftp directory. Set the provisioning settings in WellGate 2540 and reboot to test it. You can use the hfs for http file server. It can be download from http://www.rejetto.com/hfs/. Note: please link it to download provision file. More information please refers “wg2540 Parameter.txt”.

  • Page 62: Peer To Peer Mode With Hotline By Port To Port Application

    Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO) in peer to peer mode with hotline by port to port application. Purpose This paper is going to describe how to configure FXO to FXS in peer to peer mode with hotline function to link from one desire port at FXO via SIP IP link to remote FXS desire port.
  • Page 63 WellGate 2540 (4-FXO Gateway ) information : IP address : 192.168.23.23 SIP Line number : 1001, 1002, 1003 and 1004 FXO Telephone Number : default is Blank PABX Extension number 201, 202, 203 and 204 which were connected to Port #1 to #4 at FXO Gateway.
  • Page 64 1001 which is WellGate 2540 FXO port 1 number. This command let FXS port #1 point to remote FXO port #1 directly. Continue to configure FXS port number 2 to 4 as following example at Modify Line Setting web page.
  • Page 65 FXS port 2 number 502 hotline to FXO SIP Trunk 2 which number is 1002, FXS port 3 number 503 hotline to FXO SIP Trunk 3 which number is 1003, FXS port 4 number 504 hotline to FXO SIP Trunk 4 which number is 1004, See Figure 4.
  • Page 66 Step 7: set WellGate 2540 FXO number and IP address on FXS gateway’s webpage Dialing Plan Phone Book. See Figure 7. For example: the WellGate 2540 FXO port 1 number is 1001, SIP local port is 8080. The FXS gateway’s phone Book format is as follows.
  • Page 67 WellGate 2540 (FXO Gateway) configuration Step 1: set static IP address to WellGate 2540 FXO gateway’s WAN port as following picture. See Figure 8. For example: Set static IP address 192.168.23.23 on Device Setting Network of WellGate 2540 WEB page.
  • Page 68 FXO SIP port 4 number 1004 hotline to remote FXS port 4 number 504 directly. Figure 10. Step 4: Set the SIP Trunk information to WellGate 2540 by going to SIP Trunk  Modify SIP Trunk webpage. See Figure 11. 1. Select Register Type to...
  • Page 69 User ID : 1003 User password: 1003 Display Name: 1003 Enter SIP Trunk #4 information as follows. TEL No : 1004 User ID : 1004 User password: 1004 Display Name: 1004 Dialing” at “DNIS is Register TEL” webpage. When user 3.
  • Page 70 Step 5: Set Route Plan to each FXO line. Disable the “VOIP Default Route” first. Figure 12. Set the Incoming Call Type to VOIP; Matched Prefix number from 1001 to 1004; Matched Length to and Outgoing Type to FXO. See Figure 12. For example: Configure Route Plan to each line of FXO Gateway.
  • Page 71 Figure 13. b. Line #2 of FXO Gateway setting, see Figure 14. An FXS port 2 incoming call routes to FXO port 2 configuration example. Incoming Call Type : VOIP Matched Prefix : 1002 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds).
  • Page 72 Figure 15. d. Line #4 of FXO Gateway setting, see Figure 16. An FXS port 4 incoming call routes to FXO port 4 configuration example. Incoming Call Type : VOIP Matched Prefix : 1004 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds).
  • Page 73 OFF. Some PABX or PSTN provides 1 second ON and 3 seconds OFF Ring Cadence. In this case, please configure WellGate 2540 Ring Cadence to 1 second ON and 3 seconds OFF to match incoming Ring signal. See Figure 17.
  • Page 74 See Figure 18. Step 2: Go to FXO Gateway webpage configuration at SIP Trunk  Modify SIP Trunk to enable with both Display Name: Outgoing Caller ID PSTN Caller ID and User ID: PSTN Caller ID as following Figure 19. After this configuration, FXO gateway send detected Caller ID signal from PABX or PSTN Lines to remote FXS gateway.
  • Page 75 See figure 19. FXO Gateway Caller ID Mode. Figure 20. FXO Telephone Number. Step 3: Enable Caller ID generation at WellGate 2504 FXS gateway. See Figure 21. Go to FXS Setting  FXS Line  Caller ID Mode to select Transparent enable Caller ID generation.
  • Page 76 Step 4: Select FXS gateway’s Caller ID Mode. See Figure 22 and 23. FXS Gateway Caller ID generation is able to configure which Caller ID mode in order to match analog phone set’s Caller ID specification. Go to FXS Setting ...
  • Page 77 Figure 23. Three options of Caller ID Mode.
  • Page 78 PABX or PSTN disconnect tone. See figure 24. For details description, please refer to User manual for 2504 and 2540 firmware ver 2.01 at page 31 in details. You can also go to Country Template to select default setting by each country.
  • Page 79 Figure 25. Loop Current Drop to release FXO port Figure 26. Loop Current Drop detection Time.
  • Page 80 7. FLASH command generation and detection on FXO and FXS gateway. FLASH feature is widely used for PABX extension to implement PABX’s advanced features such as Call Transfer, Call Hold, Conference, Forwarding or Call Park and others. PABX relies on extension’s analog phone set to generate Flash time to inform PABX this is an FLASH command.
  • Page 81 Figure 28. Setup FXO Flash time generation.

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